Reviews of STJ Motorhomes & Caravans. (Car Dealer) in Reading (Berkshire).
STJ Motorhomes & Caravans
Duchenes Farm, Yattendon Ln, Upper Basildon, Reading RG8 8NW, United Kingdom
Description
Information of STJ Motorhomes & Caravans, Car dealer in Reading (Berkshire)
On this page you’ll find the address, open hours, more popular times, the contact, photos and real reviews of this business.
This business has received very good reviews from their customers, so probably it’s a place you should try if you are looking for this kind of services.
Map
Open hours of STJ Motorhomes & Caravans
Sunday
Closed
Monday
9am–4:30pm
Tuesday
9am–4:30pm
Wednesday
9am–4:30pm
Thursday
9am–4:30pm
Friday
9am–4:30pm
Saturday
9am–4pm
Popular times
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Tuesday
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Wednesday
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Thursday
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Reviews of STJ Motorhomes & Caravans
j. B.
Well what a great experience from start to finish. I bought the caravan sight unseen but the reviews and the correspondence was second to none. Dealt with Dan who was determined to go the extra mile for me as purchasing unseen. Sent a number of pictures and correspondence to keep me up to speed she also recorded everything that was required to use the van he also recommended a company to arrange transportation from reading to Scotland which was perfect. I would have no problem recommending this company
James
P. H.
Highly recommend STJ. This was my first adventure into Motorhomes and I did lots of looking around and researching before finally finding STJ and making a visit. They had a great selection of vehicles of all sizes and types and so it was worth the journey. But this means nothing without knowledge and service, and STJ had all of this. We mostly dealt with John who was very knowledgeable and patient with our long list of questions. When we finally made our choice and paid our deposit John and the team made sure the vehicle was thoroughly checked over inside and out, carried out any repairs/replacements where needed, MOT'd, and cleaned the vehicle so by the time the collection date came around it looked great! They then spent as much time as we needed going through a full handover and explanation of all the connections for gas/water/electricity etc so we had everything we needed to know. During this time we also met Sue and some other members of the team- all equally helpful and friendly. Paperwork done we finally drove away. Amazing customer service. Looking forward to new adventures from here!
B. M.
Thanks to the team for great customer service. When buying Phillip we weren't pressured at all. Offered expert advice and even a test drive.
Unfortunately unknown to them the fridge didn't work but we now have a brand new one that was covered on the warrenty.
Hopefully we won't see you again too soon but should we I know that we will be looked after.
E. B.
Very satisfied with the caravan. Worth the money what I paid for it. The staff are very friendly and so helpful. The best caravan place so far. The owner is always available and it is so easy to book an appointment. Highly recommend it to everyone.
D. C.
Good experience... no pressure... Kevin was excellent with no nonsense answers, good knowledge, and informed advice and opinions when asked. Seemed to have a good range of Motorhomes to look at, and also offer service, repairs, and maintenance. Happy to recommend and return.
L. R.
We were looking for an awning to be fitted to our Campervan and came across STJ Motorhome. What a lovely helpful business they are and they know there stuff. We had been told it would be difficult to fit but they found the right brackets for our van booked us in quickly and the awning was fitted in a couple of hours. When we arrived to pick it up not only were we given a full demonstration but we were very impressed that our van had been given a wash. We would highly recommend STJ and will definitely go to them when we are ready to change our Campervan.
Liz & Mick.
p. f.
Collect our new to us motorhome 10 days ago, hand over went very smoothly John was very helpful.
Did not feel pressured in anyway when looking around trying to find what suited our family needs.
G. M.
I could not find my logbook for the motorhome that I purchased in January. I spoke to Sue who immediately found my details on file. She then filled the info on line. I received my logbook from DVLA within three days. The help I received was amazing and I cannot recommend STJ highly enough. I am off to France in my motorhome in a couple of months without any worries. Thank you.
C. B.
I’ve waited a few weeks and a few trips until we had tried everything except the toilet in our van. The caravan is in fantastic condition, full service history and a great price (trust me I’m from Yorkshire). The guy helping us with our sale was lovely, very knowledgeable (Sorry forgot his name). He happily handed over a damp meter to check the van over, and had nothing to hide. They went out of their way to clean the caravan cover and replace the reflector on the front of the van. On our first trip out we had forgotten how to use a few things, even though he had gone through a whole induction to the van. A quick phone call and he was more than happy to help us! I’d definitely recommend them and in a few years time if we get another great deal, then we’ll be going back.
J. W.
Today my dad made the difficult decision to sell his treasured motor home due to illness.
Steve came valued it he made the whole experience positive. He talked through dads options without pressuring dad into making a decision straight away.
I would certainly recommend this company to anyone thinking of selling their motor home.
In fact dad is too unwell to leave the house so Steve came to us.
A. J.
Strange place to visit. Wasn't left alone even for a moment to look around, at our leisure, kept popping up out of nowhere whilst we were having private conversations about our choices. None of the motorhomes were open to view, due to COVID apparently, but other dealers we visited, were fine. So I don't see why people can't be left alone to view on their own without being hassled. We were told the day before over the phone that "all the motorhomes would be open to look around" and on the day, was completely different. Not a nice vibe, I'm afraid, work on your soft sales skills, set the right expectations and give people a little space.
c. j.
Very knowledgeable and friendly with an excellent stock of motor homes and caravans
M. E.
Would highly recommend STJ Motorhomes , Dan was a pleasure to deal with , nothing was to much trouble.
T. M.
Good place to view and buy motorhomes and camper vans staff were very helpful.
T. S.
The man who came out to me was very helpful and not pushing me to buy, he was helping other people and would get keys for me and others and answer any questions. Very good morning, and he made a sale .
C. A.
Nothing was too much trouble from John and the rest of the staff. A very pleasant experience and easy from start to finish. Cannot wait to get our motorhome and start our journeys.
M. P.
Just purchased a our first Motor home and was extremely pleased with the service, help and advice along the way. After a number of visits and a few test drives and conversations we ended up buying the second vehicle that we had sat in on the first day ;) :) Steve, Chris and the team have a very relaxed and friendly manner which made the process very easy and they have a large selection of vehicles to suit all budgets
Would defiantly go back again in the future.
Many thanks
R. F.
Large selection of motorhoms and camper vans. Nice helpful sales, not too pushy
T. H.
Good selection of motor homes and campers, lovely and helpful staff, giving you all the advice you need that suits your needs, thank you.
J. B.
We recently purchased a VW T4 Trooper camper from STJ and they were absolutely amazing! Their openness and honesty was brilliant - unlike the company we approached a couple of days earlier! We would definitely recommend this company - their after-sales is also excellent! A big thank you, especially to James who made us feel welcome and did not hurry us at any point - his product knowledge is superb!
R. D.
If there were words better than wonderful, brilliant, outstanding and excellent customer service then I'd use them. I fully recommend this company and it's staff for making it a great buying experience.
J. A.
Visited this site recently - excellent range of campervans. Very helpful staff. regular turnover of stock. well worth a visit if you are looking for campervans or motorhomes.
C. M.
Sold my caravan through STJ. Really professional in approach and the addition of being friendly makes this a must if you are selling. My first port of call when I buy another van. Cannot recommend highly enough.
T. M.
I couldn’t recommend them enough, Daniel was so helpful and patient! Even after we drove it home he was still so helpful when we had any problems - due to us being complete and novices definitely not anything to do with the caravan! I wouldn’t hesitate to buy from them again
a. a.
I recently purchased a second hand caravan and to coin a phrase "...it did exactly what it said on the tin..". From start to finish this company were polite on the phone, described (as it turned out) the caravan impeccably and communicated the method of sale very well.
Upon meeting Dan and his colleagues I was treated in very courteous, and hospitable manner. The viewing was very professional and the caravan was exactly what I was looking for.
Thank you. Pleasure doing business
A.
We bought our first Motorhome last year from these guys and have been so happy with the amazing service provided. I felt so assured by them that everything was working and checked thoughrally. Chris spent a lot of time with me making sure I understood how everything worked. Since last year I have rung them with little questions and they have always gone out of the way to help. Nothing seems to much trouble.
T. L.
Delighted with my second motorhome from stj motorhomes staff are very helpful a pleasure to do business extremely happy with the purchase I made today
C. M.
Excellent service! James and Chris were very helpful, we were kept informed along the way, they found a buyer quickly for our motorhome and payment was dealt with promptly including paying off our existing finance. Would absolutely recommend and wish we'd used them sooner! :-)
A. H.
Friendly site with quite a reasonable stock of Motorhome & Campervans.
M. W.
Very helpful staff who gave us so much of their time as we asked so many questions. We left so much better informed as we seek to buy our first campervan. Could well return shortly.
R. S.
Thank you so much fantastic service and advice. You were very busy with the up coming show so I dropped my motorhome off to leave it until you could get to it and gave me best to worst case scenarios. A fantastic surprise when when you called the next day to say the guys had had a look and done the repair which was the bottom end of the scenario and it was ready for collection.
I popped over to pick it up and the service was outstanding, not only was the work done but it was clean and shiny too! I had been trying to undo two bolts on my tow bar and when I mentioned this they undid them for me and popped the other bracket on!
Amazing customer service from start to finish - thank you so much.
M. S.
Asked these guys to sell our motorhome on our behalf and they did a fantastic job. They managed all aspects of the sale and kept us informed along the way. Easy and hassle free! Would 100% recommend them
M. M.
We bought a lovely Lunar Lexon 2006 caravan from Dan part of the team a couple of weeks ago.From start to finish we had very efficient polite and friendly service.We are first time caravanners and Dan was very patient and explained everything we needed to know.There was a slight problem with one of the windows that we would never had noticed but Dan was very upfront about it and we had a new window within the week.
Excellent service from beginning to end.....thanks Dan.
P. S.
Steve and his team are simply the best. Nothing too much trouble, always cheerful, always committed to solving any problems. There's a good reason why their main business of buying and selling motorhomes is thriving - they know what the customers want, and can help the customer work that out as well. Five stars are totally justified.
P. C.
This is a very good company. Steve, Chris and the team are polite, knowledgeable and provide an excellent service. No hesitation in recommending these guys to anyone interested in caravans, motorhomes or converted vans.
J. J.
Whether you are looking to purchase or sell your motorhome or campervan this is the place to go, highly knowledgeable and skilled staff complimented with excellent customer service.
S. H.
Genuinely friendly and helpful staff, felt really well looked after. No sales pressure. Excellent!!
E.
Thank you so much to Chris and all the team for keeping me posted during the works, explaining all the equipment to a newbie, and sounding genuinely happy when calling during our first trip to help with minor newbie crisis.
The after care as well as the build is truly first class.
M. B.
Very nice people and polite always kept me updated with everything that was going on before my change over thank you to Dan and his team for getting our caravan ready at short notice so we can use it on our holiday. Well recommended !!!!!
B. H.
We came here to by a camper van and was very pleased with the help by Steve and his staff we had a good chatand sortied every thing out we did hàve a problem with the brake's and Steve and his team soon sortied it out many thanks
P. H.
If it want a quality used Motorhome or Caravan, go see Steve, very knowledgeable, great service, customer focused and competitive, his staff are great and very helpful and quality workmanship. Well recommended 😉😎😁👍
D. B.
Popped in with zero knowledge of campervans. The gentlemen showed us around a massive range of motorhomes attentively and with patience. Really impressed
A. H.
Enjoyed a social distance viewing, dealt with very courteously, I made a purchase & am looking forward to collection day! Very happy customer.
D. J.
This is an extremely helpful company. Their sales and aftersales are excellent.
I would recommend them to anyone looking to buy a motorhome.
M. P.
Just bought a motorhome from these guys, Chris was great, a full run through the van to show us how everything works. 180 miles later, were home. Thanks
M. G.
Great, purchased our replacement camper with the help of Sue.
C. G.
Fabulous service, great people. Couldn't have been more helpful. Thank you so much! We'll come here again if we're looking for a new van!!
S. H.
Updated this to 5 stars because they are exceptionally helpful and knowledgeable about all types of campervans and motorhomes.
D. W.
Eventually all issues sorted as bought amazing motorhome from them in dec 20
B. P.
Nice selection of motorhomes and caravans. Very helpful and informative non pushy staff.
I. C.
Extremely helpful no sales patter very experienced staff 5 star
R. T.
Great customer service. Great people. Thanks for making it such an easy experience.
A. N.
Really helpful knowledgeable bunch of guys. And kind enough to give me a lift to the station..
S. T.
great helpful friendly and personal staff and a great knowledge of their products..
P. B.
Helpful people with very extensive knowledge of motorhomes.
d. w.
Fantastic service. these guys are true gentlemen. Highly recommended thanks guys
M. D. P.
Excellent people, service and selection
I. B.
Great service from a friendly team of guys.
t. b.
Great staff very helpfull
M. M.
Genuine people. No pressure
L. C.
F. H.
P. S.
L. T.
D. L.