Reviews of Wilmoths Citroën Southampton. (Car Dealer) in Southampton (Hampshire).

Wilmoths Citroën Southampton

219 Reviews

100 Comments

Car dealer

Citroen dealer

Car dealer

Used car dealer

Britannia Rd, Southampton SO14 5RG

Description

Information of Wilmoths Citroën Southampton, Car dealer in Southampton (Hampshire)

On this page you’ll find the address, open hours, more popular times, the contact, photos and real reviews of this business.

This business has received very good reviews from their customers, so probably it’s a place you should try if you are looking for this kind of services.

Map

Open hours of Wilmoths Citroën Southampton

Reviews of Wilmoths Citroën Southampton

R. P.

Really found the service from the sales team excellent. Kevin is salesperson extraordinaire and has the ability to be what you want and do what you need at the same time. Made me feel easy throughout the visits, never pushy. Thanks to all at Wilmoths Southampton for a great experience, and for putting customers first - would highly recommend. Hannah also makes a wicked coffee.👍

V. M.

My mother-in-law, Ena, purchased a Citroën C1. Kevin was brilliant, so helpful. Nothing was too much trouble and the whole transaction was a breeze. Ena is delighted with her car and really appreciated the fantastic service from Kevin. Thank you so much!

C. D. m.

Just got a car from Wilmoths. Brilliant car. It has been serviced and MOT’d brilliantly. The customer service from Kevin has been perfect too!

R. S.

Just bought a brand new Citroen C4 Shine Plus Pure Tech and the whole buying experience and the car itself has been amazing. Initially I didn’t know what car I wanted but after speaking to one of the salesman called Kevin I was left with no doubt as to which car I was going to be driving away with. The whole process was made so easy due to the salesman Kevin explaining everything to me in detail including the whole part exchange process which I was a bit worried about. The car and spec has gone over and above my expectations and has lots of added extras which were thoroughly explained to me. A great buying experience which has left me feeling if there were any problems then I would get them resolved very quickly by this showroom. Thank you Kevin and thank you Wilmoth

D. O.

We needed to change our diesel DS3 for an alternative at short notice and Kevin helped take the stress out of the process. Always available to answer our questions about the cars in stock, he offered a professional and friendly service with a smile. He even delivered the car to our house and has continued to answer any queries we have had. First class service all round.

N. R.

We've bought cars here, always well explained. I have a service contract here, I do find it hard to communicate with the service department, probably my fault. I had a tire to change, and they quoted me £51 but when I came to pay it was that plus VAT which made it more expensive than I could have got elsewhere. Slightly disappointed. But the car service itself was excellent and they cleaned the car! Thanks.

M. C.

Found Hannah very helpful after offering us a longer test drive to evaluate the new Citroen e-C4.

D. M.

We have been looking for a car we went to several places including you we were helped by a gentleman by the name of Kevin at the Southampton branch we decided then we didn’t need to look any further we had found the car we liked and on top and very importantly Kevin was so helpful, not pushy, friendly and didn’t keep rushing us to buy the car Kevin left us alone to look around , to discuss our needs he was on hand to give help and answer any questions we had . When we went to collect the car no waiting Kevin’s had everything ready he went through all the car functions with us ,all the paperwork such an easy transaction so pleased would recommend Kevin to our family and friends so very helpful Thank you Kevin .

j. k.

Hi, We recently bought car from Wilmoths Southampton. I would like to say thank you to Kevin. He has provided top notch customer service to us. He is very friendly, professional and keep customers need in his mind while showing cars. I would like to say huge thank you to Kevin for helping us.

E. B.

I would just like to say how friendly and helpful Hannah Walker has been in helping me select the right cars for me over the years, I will always come to Hannah when I need a new car she’s absolutely brilliant! Thank you Hannah for my most recent new car it’s perfect. Emma Bacciarelli

d. j.

Amazing, just amazing, great deal on the van, great trade in, Kevin went out of his way to make me feel a valued customer, great after sales, they return calls, everything was just so easy, highly recommended...

J. H.

Brilliant experience. Kevin super helpful driving out to my daughter to test drive. Arranged everything for the day we wanted to pick up and kept us updated along the way. Kevin actually knew the important stuff about car (done a few test drives recently and many don't) and was just super nice guy to talk to without the hard sell pressure. Oh and the car was competitively priced with solid warranty.

J. F.

Took delivery of a new Citroen C3 last week and I had excellent service from Wilmoth. Hannah Walker dealt with my sale and she was great from start to finish. She kept me informed throughout the whole transaction, secured me a great deal and her customer service was brilliant.

L. F.

Lovely staff very happy must be a great place to work.

A. D.

Hannah especially and the team from freeborn have refreshingly delivered an honest and professional service whilst purchasing my second hand car . What I thought would be a painful experience turned out to be the complete opposite. I can't recommend enough, well done Hannah. Mr J Davies .

S. I.

On arriving at Wilmoths Southampton to look at a new car I was greeted like an old friend, offered coffee (which is good coffee) and taken through the choice and availability. I had said when my wife bought her C3 Aircross Flair that I would probably look at a C5 Aircross as my next car. Hannah remembered that and I am pleased that she did as I was considering a C3 Aircross. The choice was made and paperwork completed - all was explained as we progressed. During the period between ordering and taking delivery I was kept informed of progress. I was also sent an extensive list of registration numbers to make my personal choice. On delivery everything was well explained by Hannah - even to some of my less technical questions. Having had the car for a few days now I can say that I am well pleased. The gear change is silky smooth, the engine is lively and the car is quiet. Personally, I think my wife would like one now! Thanks, Hannah - great customer service!

B. F.

So we (my wife) have just purchased a new Citroen C3 from Wilmoths in Southampton. The young Saleslady , Hannah Walker was excellent. Very professional, arranged the car in around a week, no fuss, short but comprehensive handover, explaining all the controls and gadgets, setting up hands free phone and DAB system.Cant rate Hannah high enough, a credit to her Business, well done Hannah and thank you very much!

D. “. G. R.

Very helpful staff, who were happy to help without being pushy.

B. S.

Following an engine management system fault en route to Southampton to join a cruise we telephoned Freeborn in a slight panic. We had no need to worry. Being told to get straight to the garage, ourselves and our luggage were moved seamlessly to the cruise terminal and the car repaired whilst we were away. On our return we were collected at the port and returned to the garage where we were pleasantly surprised to find our vehicle not only repaired but also valeted inside and out......and all at no charge under warranty! Congratulations and a massive thank you to Dan and his service team for such efficient and sympathetic service.

L. O.

I wanted say what a fantastic experience we had here - mandatory FREE safety check on car instructed by DVSA. Friendly and welcoming staff, prompt and efficient service, comfortable waiting area ..... and they washed the car!!!! Definitely above and beyond, so thank you.

A. H.

Great experience on buying my brand new DS3, Hannah is a fantastic sales woman, knows her stuff, polite, friendly and couldn't be more helpful. My only negative is that Citroen have scrapped the free service with a leased car, and not a full tank of petrol, not impressed as a loyal customer

M. G. B.

Hannah was great, she answered all my questions, since its my first car. And help me to understand the car, how used, etc . Very glad with the service .

A. F.

Hannah Walker was brilliant! She helped me to purchase my Citroen C1 and I have to say she made everything super easy and understandable. The whole process was very efficient and we were all sorted in less than one week; the service was great and I was very impressed with the turn around of my car as it had it’s MOT, service and clean in the short space between my test drive and my collection! Great, friendly service. A very big thank you from me😊

B. B.

Excellent service provided by Hannah Walker again. Have now brought 3 cars through Hannah at Wilmoths and she will be my first port call for my next replacement. Thanks.

N. R.

First time buying from Freeborn Southampton but they were amazing. I dealt with Daniel Harding and he made the process so easy and relaxed. Didn't have a single worry. Amazing customer service would definitely recommend and use again.

E. M.

Very professional yet friendly sales person Hannah - no hard sell - just answered all of our questions and yes we ended up buying when we actually only went in to view certain features on cars available.

K. M.

Totally in love with my new car 😍 Hannah helped me to finalise a deal through a pcp and take advantage of the scrappage scheme that was on offer. Hannah was amazing and completely put me at ease through my enquires and purchasing my new motor. Having ADHD i find it hard to process information but with Hannah's help she emailed me and put everything I needed to know in black and white for me, detailing my exact deal. I can't tell you how important that was for me. As you can imagine when buying something new on finance there's a lot of information to remember, so went home with brain overload. Hannah was great and very patient with me, it was a truly unique experience that I enjoyed. Didn't think I'd ever say that about buying a car on finance (haha) so massive thank you Hannah 😁🤗 you made my first experience an enjoyable one xx

F. Z.

Kevin here is amazing very welcoming knows what he is doing. Made everything simple and easy to understand fantastic customer service.

b. b.

This is the second time we have bought a car from Wilmoths Southampton and have been more than satisfied with the service. On both occasions we did business with Hanah. Lovely lady, put herself out to be helpful and should we need to purchase another car later on we would seek her out.

r. h.

Hannah was amazing from start to finish in our purchase of a new car! She knew how special it was to us and even helped us to secure a numberplate of our choice. Working at a distance from our home she ensured we were kept up to date throughout the whole process. Now proud owners of a wonderful c4 grand picasso and would thoroughly recommend to anyone and everyone!

C. W.

Went in looking to trade my old car in for a Citroen C3 Aircross and was met by Hannah who was really helpful and made sure I had all the information I needed. Very easy and friendly service! There is a good reason I keep going back to Citroen!

P. B.

It was well worth travelling from Dorset to be supported by Sales Consultant Hannah Walker at Wilmoths Southampton. Hannah has a wide technical knowledge of DS products, she was patient helping us through the selection process and talking us through the many options. Nothing was too much trouble in providing the best customer service.

D. B.

Excellent service in buying my new car. Hannah Walker helped make the whole process a joy. She knows the Citroen products and demonstrated a passion to provide excellent customer service.

P. W.

Kevin was very good with his sales spiel, things were explained fairly comprehensively. Everything was done to accommodate our needs, we were made to feel very welcome. We would definitely recommend Kevin, we were also helped with the sale of my father's car who passed away recently, this ran very smoothly without any upset to my mum. WELL DONE!

D. H.

Have purchased 7 vehicles over the years from Freeborn Southampton and the service has never been anything other than excellent. The premises are bright, airy and clean and the staff are very smart and knowledgeable . The most important thing to me is that when I take my car in for a service the time of completion is always accurate and I do not have to waste time hanging around for it to be completed. In the event you are able to wait there is coffee and newspaper supplied to help pass the time. I would recommend Citroen Freeborn without hesitation. Finally when purchasing a new or second hand vehicle ( I have done both) the sales people will go to great length to make sure you get what you want.

g. h.

We recently purchased a new Berlingo Flair and dealt with Hannah who was excellent. Hannah made the whole process so easy and kept us informed.

A. P.

I bought a ds3 12 registration from freeborn southampton. The sales advisor Tony Black was very helpful and explained everything.I travelled from the isle of wight to buy the car even though i could have purchased from my local citroen dealership on the island. The service was 110%.I have dealt with many dealerships in the past and have not received such good service. Tony was patient and explained everything to me.There was no pressure selling when i first went to look for a car to buy and i was left to make my mind up with which of the 2 i was looking at. I was even able to part exchange my beloved 10 year old citroen c5. I would definantly purchase from freeborn again if they allow me to come back and i wouldnt hesitate in recommending them to my friends and family. Well done for a 5 star service and keep up the good work

K. H.

Amazing experience. Would recommend and have recommended to everyone I know. Excellent prices, lovely staff, hot drinks and water available if you're waiting. They also wash and hoover the car before giving it back too, all within the price. Very impressed and will be returning if I have any other problems with my car

F. J.

After being disappointed by main dealers for many years I was wary about going to a citroen garage for advise on what to do with my wife’s car. We spoke to a mechanic I believe called John, who had a quick look at our car and advised the best options for us, there was no scaremongering as we have had at previous main dealers, we have decided on his advise to have a few repairs done to make it possible for us to trade it in, in a few months time once my wife is back driving. We will definitely be going back to wilmoths to decide on which car to purchase next after the advise he has given us this week

S. L.

10/10 customer service. Very polite and informative staff. Quickly and efficiently fixed the problem with my Citroen in the same day. Would definitely recommend.

A. d.

not my local dealership, but worth the extras drive. bought ds 3 weeks ago, dealing with hannah from freeborn. excellent service, friendly, no pressure and ultimately seamless. worth going out of your way if interested in citreon or ds. hannah in particular will make it both easy and enjoyable.

G. W.

Excellent service received from Hannah. Very grateful for her help and support in explaining details of new vehicle.

W. V.

Went yesterday for a lightbulb replacement. Even with Covid around, it took them just 10 min. Excellent communication and professionalism. Thanks!

T. S.

Great experience buying for a second time from Wilmoths in Southampton. Hannah was very helpful and a pleasure to deal with on both occasions.

贺.

I would like to show how much I appreciate the excellent and amazing service that Martin provided last week. He is so friendly、professional and patient. Always Response very quick. My car got repaired in a very short time and now is running better than it has in a while! Thanks so much Martin.

R. B.

Fantastic service from Wilmoths. Hannah went above and beyond to ensure my experience was as smooth as possible and was extremely approachable and knowledgeable with any questions I had. Would definitely recommend!

T. C.

Part exchanged my car for another. An enjoyable and hassle free experience, thank you Kevin Emmanuel for 1st class service from start to finish. Love my car! (Tina Knight)

P. F.

First class service Kevin the salesman cannot do enough to help you A real gentleman

L. C.

Always look after me and my Citreon!! Thank you boys you are the best and I always love visiting you!! Lots of love NHS Nursexxx Take care you all xxx

S. P.

Always great personal service. Would recommend to any Citreon owner

M. D.

We have bought two cars on separate occassions from Kevin and can highly recommend his customer skills its a pleasure to deal with him

C. P.

Never had bad service on my car here the guys always go that extra mile for me every time I visit. I have bought numerous cars from the helpful sales team too the whole business just can't seem to do enough for me no wonder I keep going back

L. W.

Just had van MOT very quick and even washed my van thanks guys great job.

c. m.

I have bought a fantastic blue C3 and I am very happy with my automatic car! Really recommend Freeborn!

S. C.

Hannah was brilliant. Love my car and everything was very easy. Thank you!

E. F.

I have just arrived home from collecting my new car, and felt compelled to leave a review. From the moment I initially spoke with Kevin until I drove away, he was polite, respectful and extremely courteous in all his dealings with me. He managed to strike that tricky balance between being helpful and not being overbearing, and was efficient and organised when it came to paperwork and all things 'official'. It really was a pleasure to buy a car from him, and from Wilmoths. Thank you!

A. D.

Bought a car from here. Very good service and kind staff. Very satisfied with my purchase!

B. H.

Very good customer service, very easy, simple and good communication

S. M.

Very Good Customer Service From Complaints Department I Had Been Let Down With Delivery of A Part But Dean Made A Unhappy Customer A Very Happy Customer So Can Highly Recommend To Others

H. M.

The sales person was charming, knowledgeable and gave excellent service from start to finish.

N. S.

Quick, efficient, friendly service from Hannah Walker @ Wilmoths - would happily recommend to others.

J. H.

Always done a good service for us, and reasonable prices.

j. b.

Well lad out, good. Solection of cars, very plesent lady well educated in sales.

J. R.

Wonderful, helpfull team. I would definately recommend.

C. E.

Very nice and help full

P. H.

Reg, the salesman did everything he could to bring the price down to what I could afford for the car I really wanted

M. S.

I cannot sing the praises of the Wilmoths team any higher, Hannah at Wilmoths Southampton especially. I was hoping for swift, friendly and informative service when looking at and purchasing a car. What I received was that and more. I would wholly recommend anyone and everyone checking them out if looking for a car.

g. w.

excellent service by Hanna, very thorough and professional. Many thanks

S. R.

Test drove a C1. Kevin is a pleasure to deal with but I wasn't keen on the car.

T. H.

This being my designated CITROEN suppliet

a. m.

Good sales man very friendly

F. S.

Prestigious customer service and vehicle services. Would thoroughly recommend...

J. O.

Great service. Very lovely staff and very helpful

M. S.

All good.

N. B.

Were very helpful and sorted my car problems

R. D.

Excellent customer service - friendly and professional.

S. S.

Great customer service

M.

Excellent service from Martin, Tom and the mechanics to get my van brakes done, without fuss, quickly and keeping me informed throughout. As a courier it's so important to have a garage to rely on. Thanks.

S. P.

Great helpful staff

J. P.

Good knowledgeable service

T. M.

Good professional sales people

A. S.

Always friendly staff.

A. B.

Great service as ever

P. E.

Always helpful 🙂

d. d.

Very god

T. B.

Great service

S. A.

Excellent service

S. W.

Always helpful

A. H.

Overall customer service was excellent. Although the car we brought was returned and I couldn’t wait for a repair so I was refunded, But Hannah was there with us 100% of the way. Overall there manager Micheal was really helpful and understanding. I would recommend the dealership as there customer service was second to non.

J. H.

Freindly staff

E. P.

Recommend! I got my first car through them. They were all friendly and lovely people, in a very clean and airy space.

R. K.

They can handle it

K. g.

P. L.

K. S.

R. J.

C. P.

T. I.

J. M.

L. Y.

Brilliant Service, thank you Martin Derry. Straight forward and honest customer service. We knew from start to finish what repairs were being done and likely costs, great comms. Many Thanks from a satisfied customer.

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