Reviews of Fast Lane Motor Cars. (Car Dealer) in Stoke-on-Trent (Staffordshire).
Fast Lane Motor Cars
125 Longton Rd, Stoke-on-Trent ST4 8BP, United Kingdom
Description
Information of Fast Lane Motor Cars, Car dealer in Stoke-on-Trent (Staffordshire)
On this page you’ll find the address, open hours, more popular times, the contact, photos and real reviews of this business.
This business has received very good reviews from their customers, so probably it’s a place you should try if you are looking for this kind of services.
Map
Open hours of Fast Lane Motor Cars
Sunday
11am–4:30pm
Monday
9:30am–6pm
Tuesday
9:30am–6pm
Wednesday
9:30am–6pm
Thursday
9:30am–6pm
Friday
9:30am–6pm
Saturday
9:30am–5:30pm
Popular times
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Reviews of Fast Lane Motor Cars
T.
Extremely impressed with my new car from Fast Lane, really high quality and immaculate. Faultless service from all of the staff, some
of the best customer service I’ve ever experienced. Everything from the initial car purchase, getting the car prepared/valeted etc was really smooth and hard to fault. Very friendly and non pushy sales approach, special mention to Ant who sold me my car, nothing was too much trouble and he went out of his way to ensure I was completely satisfied with the car and the overall purchase experience. 10/10. My first car purchase from Fast Lane and I’m certain I will be a regular customer now :). Graham the owner is a lovely chap and should be really proud of this level of service. Thanks again, Tom.
T. H.
Had a car from these guys about 6 years ago and the service was great then all the staff were really helpful.
Have been dealing with Graham recently as needed some steps for a Range Rover which he sorted for us and he also recommended a couple of things for us to do to the car to make it look even better. We went ahead and it looks fab and even better the cost was reasonable too.
Graham was so helpful and friendly with us we will 100% recommend this company.
Thanks again for a great service🤙
D.
Bought an Audi a3 from Fast Lane Motors recently and would highly recommend them.
Great service - I asked for a few jobs to be done before buying the car (cambelt/aircon etc). They sorted it all for me without hassle and were very friendly.
Had the car a few months now and had no issues with it whatsoever so I can't complain!
J.
I went in a couple of weeks ago looking to purchase a new vehicle as mine was getting a bit old and was clocking up lots of miles. I didn’t really know what I was looking for, but from start to finish the staff were excellent not only in their knowledge of the vehicles they stocked but they also did it in a lovely friendly manner! After such a fantastic experience I wouldn’t go anywhere else to buy a car!!! Thank you to all the brilliant staff at Fast Lane!!!!
s. e.
Love my new car and the customer service was top quality. I couldn't recommend Fast Lane Motors enough.
Big thumbs up from me 👍
J. m.
Bought Volvo XC90 from these guys. Had an issue with the electronic drive unit. Helpful and friendly customer service- got it all sorted.
D. B.
When looking for my new car Fast Lane Cars was recommended to myself for both the cars they sell and customer service. I have been very pleased with both my new car and the customer service I received. As it states on the website Fast Lane were able to find the right used Jaguar to meet not only my requirements but also budget. I informed Fast Lane of the car, specification and price I wanted and within a short period of time I had a phone call informing me a Jaguar meeting all the requirements was in the show room.
As buying a car can be a big decision, it was encouraging to know I was able to view, and test drive the car at a time which fitted in with my busy life style without feeling pushed and rushed into buying the car.
Before buying the car, I was offered a second test drive ensuring I was making the right decision. In regard to my old car I was offered a very reasonable and fair price in part exchange for my new car.
Once I had brought the car the outstanding customer service does not stop there. I have returned with the car to have a minor fault rectified to which a convenient time has been arranged to get this complete.
I am very pleased with the products and the service which Fast Lane have provided for me and will continue to use my local, family ran business to buy future cars along with having all my services and MOT’s complete.
3. P. U.
Kevin and the team at the service center deserve a big thanks from me for their recent efforts in getting my car back on the road after a blow out on the motorway. My car was returned to my home by the AA, i spoke to Kevin at 17:15 to order a replacement tyre, by 13:00 the next day my wheel had been collected, taken back to the garage and refitted to the car.
Excellent Service! Thanks for your help.
Very good purchasing experience with a friendly approach, and excellent after sales service. Will definitely recommend to my friends.
J. D.
Very good experience with fast lane motors. Everyone that works there is extremely friendly and makes you feel very comfortable. Have bought a lovely little motor from there today and they couldnt have made the process any smoother.
g. c.
Great garage and show room owned and run by genuine people. Have purchased 2 cars from them in last year. Both high end luxury vehicles at good used car prices. Did have a few minor faults with one of the cars but this was resolved without issue, including the use of a courtesy car whilst mine was being sorted. Would definitely recommend Fast Lane Cars and will probably purchase our next vehicle from them.
K. G.
I purchased my Mini from Fast Lane. The after sales service is the best we have ever had. There were a few teething problems with the car and there was never any problem with them having the vehicle in. Even extended my warranty as I was feeling anxious. They went the extra mile to provide me with transport to work. I must mention Steve in the workshop who waited after hours for a part to be delivered. Thank you Fast Lane again for an A1 service.
Regards
Kerry G
g. m.
I have chosen my last 5 cars from fast lane.
Always a good selection of quality cars.and great service from the sales team.
As for back up and after sale services, I have never had a problem.
Called in for a coffee this morning, no purchase this time, but I'm always made to feel very welcome. Thanks Fast Lane your cars are the dog's bollocks !
Regards Gary.
G. M.
I have had three cars, my partner is currently looking for her second and my son has also purchased from Fast Lane.
Why do we return, well that is easy to answer. We get the right deal from a company that prides themselves on traditional values. Fantastic choice of cars, their attention to vehicle detail and presentation is like buying direct off the production line.
Members of staff cannot do enough for you.
We live close enough to their service garage and all our cars are serviced at regular intervals.
We have confidence that our next car from Fast Lane will be top notch again.
Many thanks to the Fast Lane Team.
B.
I've bought a few cars from them now and can't fault the service. Also have my MOT's done there and it's always quick when work needs to be done. They are friendly chaps and haven't let me down so highly recommend!
M. G.
Bought a Range Rover Evoque from Graham and his team and was given a great service from viewing the vehicle to collection. I had a couple of minor issues with the vehicle, faulty battery and CD player fault, but these were dealt with really quickly without any problems. Highly recommend a visit if your thinking of changing your vehicle.
a. p.
I have just bought a 2010 Jaguar XK from Fast Lane Motors. Very good experience - the car was well presented, sensibly priced and the service from the Sale Team was second to none. I would buy from them again without hesitation and recommend anybody who is looking for looking for an honest and straightforward deal to speak with these gentlemen. Highly recommended
S. n.
I have dealt with Fast Lane on several occasions, to sell a car, to buy a car and their garage services too. The whole team are courteous, respectful and their customer service is second to none. They were fair, honest and above all kept me up to date with what was going on throughout. A real pleasure to do business with.
C. C.
I brought an audi from fastlane in Oct 2017. The sales team were courteous patient and very helpful as initially I went to test drive a bmw but on seeing the audi test drove both. As I was unsure which to buy, as both cars were immaculately presented and had no rattles or issues, they even offered,when I went back the following day that I test drive both again so that I was definite I had choose the best car for me. They gave me a good price for my part ex and the price I paid for the audi was reasonable. The car drives well and I have had no issues. This is the second car I have brought from them. My first was a grand voyager. That experience was also good and I had no issues with that vehicle either. Would recommend highly. The cars are always well presented to a high standard and staff always very helpful.
S. R.
Purchased a Range Rover Evogue and the service was excellent from start to finish. Knowledgeable, no pushy sales personnel, exceptional customer service ! Well recommended
S. M.
I bought a BMW 5 series which eventually needed a engine rebuild, but can't confirm till this day whether the garage sold me a car with a oil leak issue which was pre-existing or whether BMW who serviced the car had ruined it during routine enhancement work. However, the owner Graham @ Fastlane was excellent with helping me resolve the issue with the warranty company to put right under difficult circumstances. Excellent after care service that'll make me feel confident about purchasing my next car from Fast Lane
D. R.
Been a pleasure to do business with fast lane from the first day of enquiry about a car to picking it up been first class definitely do business with them again thank you Anthony
J.
On my visit to fast lane motors I was struck that all of the cars for sale were in what I can only describe as new condition. The staff were very professional which put me at ease with the vehicle I had come to see,which I purchased with confidance.To complete my whole experience I needed some help a week later with a separate Issue and the salesman who I had dealt with was more than willing to help which is more than I can say for previous purchases with main dealers even when purchasing new vehicles.Well done Fast lane very impressed
J. P.
Very good service and friendly staff, I recently purchased a Jaguar just last week and I have to say I am very happy with the service and how friendly all the staff are. Highly Recommend.
Z. E.
Very nice cars kept in good condition and excellent service
P. O.
Fast Lane Motor Cars are just fantastic. I have used them before and they always go out of their way in every aspect to make purchasing a breeze. They really do sell lovely cars and I would recommend to anyone to give them a try.
P. C.
I have just purchased a car off Fast Lane Motors, I went there because both my Mother and Father have purchased numerous cars from them over the years. They advised me to used them as they have never had any issues and found the service brilliant. I will have no hesition in recommending them to my friends.
A. I.
A very friendly and helpful showroom. The gentleman dealing with us gave us lots of time and help throughout the process and we left feeling very happy with the service and the lovely Mercedes estate we left with!
A. H.
Lovely selection of motors. A very pleasant sales experience and hassle free trade in of my old car. The car I bought was at a very competitive price compared with similar spec'd vehicles I had looked at.
c. p.
Friendly and professional showroom staff with a great selection of cars at a fair price, would definitely use them again.
G. K.
Such a pleasant experience with fast lane motors. I got a BMW 7 series from them, they carried out all work before handing the car over to myself and even gave me a courtesy car whilst I was waiting
R. S.
Very good service from this family run business. Car was in very good condition and was price competitive.
Staff friendly and helpful.
Nice cup of coffee as well😊
Good firm to deal with
M.
Traveled along way to purchase a 335d from these guys, was not disappointed welcoming polite and professional, few months down the line the car encountered a few issues and these guys repaired everything free of charge, cannot say a bad word about them highly recommend!!!
J. K.
Lovely gentlemen. Graham and the others were a delight to work with. They made sure my partners car was ready for him today . Thank you so much
L.
Always very helpful and the prices are competitive
J. B.
Very good service & communication. Graham and co were there when needed and were very prompt in answering any questions. Good follow up service and would highly recommend!
p. f.
Always first class quality vehicles and customer service to match. So glad Fast Lane Motor is our local car showroom
R. L.
Considering updating to a newer car. Received professional, courteous friendly and informative service from the guys here. Recommended.
K. B. (.
Beautiful cars to choose from, good prices and good Costumer support. I get Reasonable offer for my old car totally worth it.
k. p.
Absolutely brilliant sales team friendly helpful second to none this is the second car we have bought .
Thanks Karl and Debbie .
P. C.
Just bought my second car from Fast Lane, just wanted to say a big thank you to all the team for the great service!
A. G.
I have bought three cars from Fastlane and the service has been superb. I thoroughly endorse this company.
t. p.
been back to fastlane to exchange the wifes car, usual great service and left with a beautiful audi A6, just what we were looking for at the right money too
just bought my second car from fastlane, as well as the wifes last two cars, i can not speak
highly enough of their service, friendly, knowledgeable and reliable, thanks.
T. R.
I bought my SLK from Fast Lane, excellent experience, helpful and thorough throughout the whole process. Many thanks.
T. E.
Excellent service given on sales and information look forward to getting our new car
M. D.
What I can say about Fast Lane Motor Cars is They know what they are doing I receive professional help straight away, and those cars that they have just gorgeous.
I. E.
Lovely garage and couldn't have been more helpful,
I will be back.
D. F.
Great after service Kevin has been brilliant and such a gent it's with sadness I have learnt he is no longer there big shoes to fill
T. H.
Excellent service, friendly staff. Made to feel very welcome. Relaxed atmosphere, no pressure.
P. L.
A huge thank you to everyone at Fast Lane Motor Cars in sales and in the service station, can't fault the service!
C. P.
Excellent garage, great customer relations.
Work fast, hassle free.
L. L.
very nice and pleasant staff and very polite don't hassle you they just let you look at your own pace
D. P.
couldn't fault them...polite friendly.. answered all we wanted to know.
S. M.
Good selection of top of the range cars
P. L.
Very good
R. H.
Excellent range of vehicles of a high standard
P. J.
Great sales and service
M. B.
Nice guys. Helpful.
D. G.
Fantastic service and products
M. N.
Great service
p. d.
Great chaps
J. A.
K. G.
A. M.
N. M.
R. S.
T. M.