Reviews of MG Stoke. (Car Dealer) in Stoke-on-Trent (Staffordshire).

MG Stoke

78 Reviews

69 Comments

Car dealer

Leek Rd, Stoke-on-Trent ST1 6AT, United Kingdom

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Description Map Open Hours Reviews Contact Photos

Description

Information of MG Stoke, Car dealer in Stoke-on-Trent (Staffordshire)

On this page you’ll find the address, open hours, more popular times, the contact, photos and real reviews of this business.

This business has received very good reviews from their customers, so probably it’s a place you should try if you are looking for this kind of services.

Map

Open hours of MG Stoke

Sunday

11am–5pm

Monday

9am–6pm

Tuesday

9am–6pm

Wednesday

9am–6pm

Thursday

9am–6pm

Friday

9am–6pm

Saturday

9am–6pm

Popular times

Sunday

9
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16
17

Monday

9
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11
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17

Tuesday

9
10
11
12
13
14
15
16
17

Wednesday

9
10
11
12
13
14
15
16
17

Thursday

9
10
11
12
13
14
15
16
17

Friday

9
10
11
12
13
14
15
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17

Saturday

11
12
13
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16

Reviews of MG Stoke

R. H.

Absolutely brilliant service at MG Holdcroft Stoke. I went being quite a nervous customer, as I have never bought a brand new car before and being cautious of sales people. This turned out to be a ridiculous notion! Jaime helped me feel completely at ease, and dealt with my nerves and worries wonderfully. Throughout the process I have spoken to other members of the team, who were just as helpful. It turned out to be a brilliant experience, Jaime and the team could not do enough to help, and never made me feel pushed to a decision in any way. Upon collection of my new car, Jaime also dealt with my excitement with a lot of humour and professionalism! After bringing my car out he even put a bow on it! Absolutely loving my new car, and MG Stoke will definitely be my first choice in the future.

D. A.

I recently bought a Mitsubishi car from Holdcroft Motors. Alex was the sales advisor who helped me no end during the difficult time of the Pandemic. His advice was invaluable, and finding out a little about my requirements of a car, steered him into suggesting certain models which I never would have thought of. He even went far and beyond the call of duty to tell me to return to the site when I had my new ‘phone, and he would kindly program it into my new car. Nothing seemed too much trouble, which leaves me confident to say that I shall certainly be returning when I need to exchange it. Best regards Dianne

D. W.

From the first time that we walked in the door, we felt very at ease. Young Alex approached us and introduced himself to us. He was very nice and he offered us a cup of coffee straight away. We explained what car and budget that we were looking for and the very first car he showed us was exactly what we were looking for. We have since purchased it and we are looking forward to picking It up soon. Many thanks to Alex for his very professional help.

D. H.

We recently purchased a brand new MG ZS Exclusive with Alex Blundred & his service has been 5 star. I have been going to a different car manufacturer for the last 5 years, however they couldn't offer me anything what I wanted. I saw the MG ZS on the other car manufacturer website, but they couldn't get hold of one for me, so thats when I went directly to MG Stoke & Alex even matched the price I had seen on the other website. I've had to wait for my new car due to the struggle to get hold of new cars, but I didn't mind as I had researched the car & had my heart set on it. Alex has been in touch & kept me upto date with any information I needed to know. He is very friendly, approachable, laid back & easy to talk to, whilst still being professional. I even changed my mind with the colour I had chosen, so I asked Alex if I could change it & he did it no problem. I've just been to pick up my new car & I love it so much. Alex even bought a huge bow to put on the window screen, I've never had that treatment before. Very nice touch, I felt like a kid on Christmas morning. Thank you Alex Blundred at MG Stoke

C. C.

AMAZING SERVICE! Thank you Alex From the mintue we walked in to MG Stoke we were made to feel comfortable. We felt no pressure to buy anything and Alex was extremely informative and helpful throughout the whole of our purchase. The service was second to none and we were extremely happy with both the car and how we were treated as customers. We felt as though we had known Alex for years, which was refreshing and made us feel at ease. Alex is a true credit to MG Stoke. Thanks again, we will definitely be visiting again.

A. S.

All the guys at MG Stoke were a great help with finding my new car, Alex went through every little detail with me as many times as I needed and really helpful afterwards, checking in that I was happy with the car after the purchase, made me feel very comfortable and couldn't have done more to find something to suit me. Being the first time buying a brand new car, I was a little worried and nervous, but Alex was great at making me feel at ease! Everything was sorted super quickly, with no troubles at all! Brilliant customer service, would definitely recommend!

N. H.

We had a great experience purchasing our new pride and joy from MG Stoke. We dealt with Alex who was excellent. From meeting him to closing out the deal he treated my wife and I with respect and was very knowledgeable about the vehicle we purchased. I highly recommend dealing with the company and Alex, whome we hope can assist us again in the future.

J. K.

My husband recently purchased a vehicle from MG Holdcroft and received such wonderful service from Leigh and Simon, that when I started looking for a car for myself I approached them to see if they could find something for me as well. They hooked me up with such a fantastic deal, I am absolutely thrilled with my purchase. Dealing with Leigh and Simon is like dealing with friends, they keep you informed every step of the way and explain every detail. My husband and I will definitely be knocking on their door again in the future. Thank you so much Leigh and Simon!

T. F. H. A. F. A.

Dealing with Alex and the guys at MG Stoke has been a fantastic hassle free experience. Alex really did look after me from the start to the end of the process with the extra level of care towards a customer you rarely see these days. I would definitely be returning to MG Stoke for my future car purchases and not only that would tell anyone to consider going to MG Stoke to be looked after in their own next vehicle purchase. Many thanks again.

R. A.

As always a brilliant experience buying a car from Simon. Having previously purchased a total of four Mitsubishi cars, had to buy an MG because wanted to remain with my preferred ever new car salesman. Car number five pick up today for my sister and on Monday returning to the dealership to order my new MG. As always thank you Simon keep up the good work. Ps excellent tea coffee & hot chocolate thanks to Jamie

L. G.

As always, superb service. Purchased first car three years ago and returned to purchase a new car from Simon again. He always gives outstanding customer service. All staff are excellent, Jamie is always helpful and very hospitable with a warm welcome and cup of tea. Thankbyou

S. H.

Best car buying experience I have had, attentive throughout. Even with a late delivery due to the car shortage, kept me informed at all times with great communication. Car hand over also ran as smooth as possible!

F. C.

Today bought my car from Alex and the team and I have to say it was a pleasure I am happy with the handover and would recommend this branch to anyone The knowledge and help from the service team especial Alan who is second to none Thank you

B. W.

Alex went the extra mile in helping me buy my last car, holding it for me and then sourcing handbooks. Plus the car itself was as he described in all respects. Throughly happy with the whole experience.

d. b.

I went to MG Stoke looking for my first car and from start to finish my experience was excellent. Alex Blundred was lovely, got me the best of the best and was not pushy in any way at all. Couldn’t have asked for better customer service, very happy I chose this dealership 🙂

L. B.

Spotted a car on guru car, phoned for an appointment looked at 2 cars and chose the one I had spotted, the part exchanging was quick efficient and got a bargain, the sales man Alex Blundred was brilliant, gave honest and clear information about the car I chose. Was extremely helpful without being pushy and very supportive. Collected my new car within a week, so pleased with the service advise will go back to this garage every time excellent service from start to Finnish. Thank you Alex and Holdcroft

D. S.

I picked up my car yesterday and was treated exceptionally well by all the staff at Holdcroft but in particular by Alex Blundred who inherited me at short notice due to my original contact leaving on the previous Friday.The car was immaculately prepared with Alex taking care of the business side of the experience in a very professional but relaxed manner, he was also very knowledgeable about the car which was very reassuring during the whole process. I would highly recommend both Holdcroft and Alex and will certainly check their stock when looking for our next car.

N. C.

Simon was fantastic, very helpful, pleasant not once was he pushy or rude and answered any questions and queries I had. Kept in contact throughout the transaction of the vehicles. Highly recommend MG Stoke for their help support and professionalism.

D. B.

Have only positive things to say about MG Stoke. Extremely helpful and made it a very easy decision to buy my car. Many thanks to Alex for that and to the other gents who were there on the day I collected my car.

J. C.

Excellent service from Holdcroft Stoke. Purchased a used car which was prepared to new car standard. New tyres all round, new brakes, fully serviced (car already had full service history) fresh MOT and valeted so well, inside and out, you'd of thought it had come straight out of the factory. These guys won't sell you a car unless it meets thier high level of standard. Alex took care of us. A pleasure to deal with and a credit to the company. Kept us informed throughout the entire process and nothing seemed like to much trouble. He made us feel very comfortable and relaxed, as did all the guys there. We travelled from Preston to Stoke (about 60 miles) and would happily do it again for any future purchase, as the quality of the car, the level of professionalism, attention to detail and obviously... the price, was the best we've found anywhere.

M. l.

Having looked at moving to a hybrid at another more local MG dealership and seeing the excessive costs involved we decided we would take the actual leap of faith and go full electric instead. We booked a test drive for an MG 5 though Alex Blundred at Holdcroft but because the dealership was 70 miles away we reached a part ex deal with Alex before we made the appointment so that there were no surprises. The trade in value was extremely fair and better than anything offered elsewhere and there was no attempt to chip us down when we presented our car to Holdcroft. Whilst we liked the MG 5, the spec wasn't quite what we wanted and we talked to Alex about the MG ZS instead . He was more than happy to explain the nuances of electric cars such as how regenerative braking works etc. He even took us out in the demo vehicle to show us how the various modes worked and how to adapt our driving style. We were aware from their website that a Full electric MG ZS 70 plate had come in that day to Holdcroft but it was in the workshop being prepared. We decided to reflect overnight about whether we preferred the MG 5 or the MG ZS but before we left Alex even took us to see the actual vehicle in question so we could see condition, colour etc. The bond of trust built up by Alex was so good that we bought the MG ZS the following day over the phone without even driving the actual vehicle we were having. On the exchange day, Alex made the handover process a real pleasure. He even rang a few days later to make sure we were happy and to see if he could help answer any questions etc. When we are next in the market for an upgrade I will definitely seek Alex out as I found him easy to deal with, knowledgable, helpful and at no point pushy or hard selling. We were treated well and left feeling we had got a very good deal. Not all used car salesmen are typical of the genre. Alex was a real gentleman.

K. K.

Alex blundred was just amazing at Mitsubishi when we brought our brand new shogun. Professional and courteous. Nothing was too much trouble. 5 star service.

D. B.

I had been searching for this Mercedes model & spec for a while when I spotted what I wanted at Holdcroft MG. I made contact via email and Alex responded extremely quickly. At no time when we talked on the phone was he pushy and answered all my questions openly and honestly. Once I secured the car with a fully refundable £100.00 deposit Alex did the rest. I found the car Friday and was driving back home on Saturday. Many thanks to Alex and his team for making it a reality. It was so easy and thanks again Alex for making it such an enjoyable process. I would not hesitate to recommend Alex and the Holdcroft MG team to any one of my friends or family..........And by the way I absolutely love the car!!

B. B.

Great service from Holdcroft MG, especially our salesman, Alex. He kept us fully informed about the delivery of the car and made the handover of our old car and the pickup of our new HS PHEV a great experience. He spent time helping to setup the cars phone and entertainment system for us and explaining the pilot assist features. I highly recommend Holdcroft MG if you’re looking for a new car and for the great value that MG offers.

M. H.

As always a brilliant service form the service team! Alan and Tracey always welcoming and great at clearly explaining the work needed and communicating regularly - they always go above and beyond in my experience - would highly recomend Mitsubishi Stoke

k. n.

Please ignore the username my son has changed it (kids!!!) Alex was a complete star. Always used Holdcrofts. First time using Alex as always used someone else but Alex was amazing. Handled every query like a superstar and always called when he said he would. I was poorly throughout the whole experience and he was kind and caring too. The car is amazing and I cannot fault it. Another amazing experience at Holdcrofts. Will defo deal with Alex again and always a Holdcroft customer. Wouldn’t go anywhere else!! Thanks again Alex. Tammy and Mart x

J. C.

I have just purchased a car from Holdcroft MG Alex was a fantastic salesman extremely helpful explained everything in detail he wasn’t a pushy salesman what so ever. On the whole the whole team made my purchase very pleasant and stress free Thank you

S. L.

Alex was brilliant, really knowledgeable about the car and consistently went out of his way for us. Wouldn’t hesitate going back for a new car

D. W.

Top class from start to finish. Alex is very professional, polite and very patient. Nothing was too much trouble and the new MG HS is fantastic value for money. 10/10

P. D.

Absolute first class service from Alex. More than happy to recommend MG Stoke and without question, when it comes to replacing my car it will be with them.

The sales adviser, Alex, was knowledgeable, helpful, professional, courteous and respectful at all times. I recommend the dealership and especially, Alex, highly.

S. C.

Just purchased our first brand new MG.Simon was great,very professional and friendly.We wouldn't hesitate to recommend Holdcroft MG.

M. E.

Enjoyed the experience of the team at Holdcrofts, Alex was knowledgeable, open & honest. I would recommend the dealership. The car is great Many thanks

M. B.

I would like to thanks Alex for the great customer service I received, He was very knowledgably about the vehicle I purchased. I managed to strike a great deal on the day. Very friendly staff.

J. D.

Took my hand selected Volvo with a minor fault, just called in to see if someone could take a look, a young man named Jamie came out straight away and found the fault to be a fuse that had blown, it was fixed and we were on our way within minutes, now that’s service for you, absolutely the best, thank you so much,

C. G. c.

First Class service 5 stars. highly Recommended. Alex Blundred AKA jack black Top man very helpful Very pleased with my deal A1

S. G.

Cracking bunch at MG Stoke, especially Alex who I messed about a lot, changing my mind (too) many times. He was brilliant though, nothing was too much trouble and I'm really pleased with my purchase. 5 stars all day 👍

p. m.

I purchased a car offline and dealt with Alex he was great help and kept me informed through every step of the purchase .Even to the extent of a courtesy call a few days later seeing I'm happy with the car ..Top class service i will defiantly be purchasing aging from these in the future

S. S.

Can not fault anyone in the team all very helpful and informative, no pressure in buying listened to what I want and delivered very happy with my purchase thanks Alex 😀

A. G.

Picked up mums new car today, great service from Simon as always. Nice cuppa from Jamie too!

s. h.

just brought a used car from holdcroft mg .the whole experience from inital phone call to collection of car was stressfree and enjoyable.my salesman simon danylyk could not have been more helpful and informative.will look to use this company in the future. Robin Hughes

P. “. D.

We are looking at getting an electric car and we were helped looking around the options available. Lee was very helpful and we hope to order a car shortly, I would definitely recommend this dealership.

Z. B.

The whole experience of buying my new truck was wonderful with the help of Alex he kept me updated through the whole process of buying my new vehicle. He really did help me tick one of my many wishes off my very long bucket list

U. l. 1. s.

Thank you to Jamie Woodvine at Holdcroft’s I love my new car. The whole buying experience was made easy & he went above & beyond to make sure everything was perfect.

b. s.

Lovely guys here, very helpful and polite, especially Alex!

J. T.

Alex was great with getting me the car I was looking for. Great service and happy with the car.

C. F.

Alex was very helpfull and the sale was seamless great car many thanks

M. R.

Exceptional customer service from start to finish nothing was to much trouble I'll definitely deal with Alex and the team again Thank you.

C. J.

Very happy with our new car. Excellent Service by Simon Danylyk. There was no pressure and he did everything he could to help. Very happy customers.

C. O. L.

Rob & Simon helped me with buying the perfect car, only went in to have a look around and ended up buying the perfect car. Can’t thank them enough and I absolutely love my MG.