Reviews of Grange Land Rover Swindon. (Car Dealer) in Swindon (Wiltshire).

Grange Land Rover Swindon

292 Reviews

185 Comments

Car dealer

Land Rover dealer

Dorcan Way, Swindon SN3 3RA, United Kingdom

Description

Information of Grange Land Rover Swindon, Car dealer in Swindon (Wiltshire)

On this page you’ll find the address, open hours, more popular times, the contact, photos and real reviews of this business.

This business has received very good reviews from their customers, so probably it’s a place you should try if you are looking for this kind of services.

Map

Open hours of Grange Land Rover Swindon

Popular times

Sunday

Monday

Tuesday

Wednesday

Thursday

Friday

Saturday

Reviews of Grange Land Rover Swindon

G. H.

Contacted Grange re Jaguar FPace via an online enquiry form. Contacted by Myles, he was both professional and polite from the start. I collected the car; looked great and a pleasure to drive. Noticed an issue when I got home, telephoned Myles and he arranged issue to be resolved the following day with no hesitation. Attended dealership, issue resolved and had a nice coffee. Many thanks Myles.

P. D.

1st Class service as always from this dealership. Tasmin and Jenny were super helpful and friendly in helping me secure my new Defender.

S. H.

Stunning state of the art dealership plus friendly staff. Recommended. Tom and his team can't do enough for you.

S. W.

First time buying from Grange Land Rover, having bought many LR Products over the years. If the rest of my experience is like the first few weeks then no doubt I'll be buying again and would heartily recommend them to friends and family alike. Charlotte in sales was very helpful. Thankyou

S. B.

I recently visited this dealership and I have nothing but praise for the courtesy and help they gave me, I was even given a delicious cup of coffee while waiting for help! I would especially praise Blake, the service manager who went out of his way to help me and enabled Scott and Josh to puzzle out the problem I had - it took quite a time, but nobody complained, they just were pleased to help me and succeeded where the other dealership I had been dealing with had failed. They clearly knew what they were doing. Thank you Grange Land Rover.

M. H.

Excellent customer service from Vicky in the parts department. My remote key battery needed replacing, not only did she do this for me, without me needing to ask, she also informed me she could replace my tatty old key fob cover at the same time. I now have a remote as good as new, for a fraction of the price.

T. B.

Had a brilliant experience with my sales person johnathan and Mike they couldn't of done anymore for me. This is my 3rd car I have bought with this company and I will always come back to them the whole experience is fabulous. Thank you for everything see you again in 3yrs or before. Make sure you don't leave . Teresa Baker Teresa Baker

A. J.

I visited your branch recently in order to purchase a part for a family members car. I was pleasantly surprised when greeted with such excellent service and I was a little unsure of what was needed and the lady who greeted me from parts called vicky was very helpful. She reassured me of what I needed and promptly gave me the quotation I needed. Overall my experience within grange was very positive. Thanks again vicky!

J. P.

I made contact with Tasmin after a recommendation from a colleague regarding her experience of buying a car from her. I arranged an appointment with her to come into the showroom to discuss potentially buying a car. Throughout the process she was very professional and helpful. She was able to provide me with useful information about the car I was looking at. The process from start to finish was very easy and she was very helpful. I would highly recommend Tasmin and would return to her for any future car purchase!

S. T.

Jenny at Grange Swindon has recently helped us buy a a used vehicle and the experience has been first class from start to finish. Jenny is undoubtedly highly professional, knowledgeable and incredibly efficient. At the same time we did not feel pressurised and found the process very warm and friendly. Overall it was the best purchasing experience we have had when compared with buying numerous Land Rovers from other dealers. Well done Jenny.

S. S.

Tasmin helped us in purchasing our vehicle! She provided a fantastic service and made us feel very comfortable! She was very professional and helpful and knew what she was talking about unlike other dealerships we have purchased other cars from! Would highly recommend visiting Tasmin if you were to purchase a new vehicle!

l. a.

I can't recommend this garage highly enough. The service manager Spencer goes above and beyond to help you with any issues. Emma on service is lovely and takes all the stress out of it all. My car has been challenging, unfortunately I didn't purchase it directly from Grange but I know that my next car I will be because I have finally found a garage that I can actually trust.... Which is so rare! Great communication and really good customer care. Thank you so very much Spencer and Emma for looking after my car and me so very well, I truly do appreciate it.

J. G.

10/10 to the sales manager and the sales exec. Tamsin and Tom have been absolutely brilliant. Best experience I have ever had. Got my new car earlier than expected - thanks again!

J. D.

Spencer saved my marriage (and holiday!) Driving to the West Country with a car full of children and luggage the battery light came on and small wisps of smoke began to appear from under the bonnet. We pulled off the motorway and googled the nearest LR main dealer - Grange, as it turned out - just a few miles up the A419. When we arrived the smell, and smoke, had become significantly worse, and there was no electrical power at all in the car. Spencer, the service manger took a look and immediately diagnosed a failed alternator and likely damaged battery. He didn’t have one in stock, and all the techs were on other jobs. This was a disaster for our holiday, and looked to be a hugely expensive undertaking to find hotels for the family etc while we waited for the parts and repair. Spencer took pity. He sent out immediately for the parts, re-arranged the work allocation for the techs and sent us off to find some lunch. Just 3 hours later the car was fixed and we were on our way! Truly outstanding customer service, genuine empathy and kindness, and quite extraordinarily efficient service. They saved our holiday, my car and likely my marriage! I cannot commend the team at Grange Land Rover highly enough for the outstanding way in which they cared for their customers. Five Stars, and a huge thank you

T. B.

Great place to take your car for any issues. Staff are always friendly and very helpful. Would like to pay particular gratification to vicky who after me having poor service at another garage changed my battery on my key fob without hesitation. Top stars

Z. H.

Great service from Grange Land Rover Swindon service team. Always helpful and very professional. When another Land Rover dealership said they couldn't help for over a month, Grange Service stepped in and helped immediately without hesitation to get the car back on the road to ensure my partner could continue to use the car in the course of his business. Both myself and my partner have had to use them a couple of times during lockdown and they couldn't have been more helpful thank you

L. W.

Fantastic service from Tom, Rob and their team, from start to finish, tasked with finding myself the perfect Jaguar F pace in budget and with very picky specs from myself; the whole thing has been very well communicated from start to finish; very happy customer. Highly recommend.

J. W.

I have just bought a used Discovery from Grange Swindon. I'd never heard of them before as we are not local to Swindon but decided that the advertised car was probably the one for us. I arranged to visit and test drive the car. From the moment I entered the reception I could sense the customer service, It's exceptional. Happy staff, smiling faces and a wealth of knowledge about the vehicles. I bought the car and returned this week to collect it. Everything was as promised it would be and again the customer service was excellent. It was such a pleasant experience, no hassle, total honesty and an absolutely top draw salesperson. Not wishing to embarrass the individual, however Dave Southby you're a first class operator. Thank you for your help and making the process so easy.

R. R.

I have bought three Range Rover Sports from Jenny this year and l know that not many people do that ,but I have to say that all the people at grange have been superb.I bought two L models (2020) and one M model ( 2021).I have finally concluded that if you can get hold of the autobiography spec with the V6 engine discontinued in 2021 you have some motor. Performance fuel consumption and total luxury .In my opinion this is the car.Thanks all at Grange and especially Jenny (Recently Married Congratulations)

J. T.

I recently purchased a Land Rover Discovery from Tasmin at Grange Swindon. Tasmin was professional, knowledgeable and friendly. The complete purchasing process, from test drive to sale was comfortably efficient. The experience was of a suitably high standard and I always felt like a valued customer. Not everything runs smoothly, and shortly after my purchase I did have a slight issue, Tasmin promptly responded to my concerns and was able to assist me and quickly resolve my problem. I am a very happy customer and would have no issue in recommending Tasmin at LR Grange Swindon.

J. S.

It was a pleasure to deal with Tasmin and Mike at JLR Swindon. They understood our requirements, were very patient and ultimately ensured we had a pleasant experience. We would definitely recommend them to family and friends.

K. M.

OK - it is fair to say that I have had a number of 'issues' with Grange over the past few years (although Robin the Workshop Supervisor has been consistently good). Notwithstanding this I am delighted to report an excellent bit of service from Spencer - the Aftersales Manager. Travelling around Wales recently - several hundred miles form home - an alert came on in my Range Rover Sport. The manual appeared to suggest it was serious so I contacted Grange at Swindon. Spencer listened to my explanation of the problem and was able to guide me on what I should/shouldn't do. The end result was that his advice was 100% sound and I was able to continue with my trip in Wales without further worry. On this occasion I must say - well done Spencer & Grange ! STOP PRESS I have just had a further experience with Grange which must have been incredibly challenging for them (I could understand it if they were doubting what I was telling them !) . Both Robin,and Spencer took it in their stride in a professional manner, thoroughly testing/investigating the issue, producing a solution which I was happy with. Well done again - my previously less than positive view of Grange Swindon has totally changed in recent weeks, due to the excellent attitude towards the customer. This is even more appreciated in these challenging times, knowing the hassle customer facing businesses are having to go through to adapt to the 'new normal'.

A. A.

Professional, knowledgeable and friendly staff, provides the welcome we got at Grange Swindon. Never owned a Range Rover before and now a very happy member of the Land Rover owners team. Great value for money and plenty of style!

H. T.

Have been meaning to right this review for a while and would like to.say a big thank you. to all at Grange who worked on Saturday was travelling to Cornwall to visit family before lockdown and about an hour before they closed had issue with my discovery pulled in. Got seen to straight away by two mechanics both credits to dealership. Problem fixed and on way in less than 30 mins. Sam Stevens was amazing.Far better service than local main dealer.......

R. K. K.

As long you pay money from your own pockets, their service is good. if you ask them do the repair work through Insurance, they would go mute.

N. M.

I would highly recommend, I purchased my vehicle from another dealership but had a maintenance problem during lockdown so my car was sent to Swindon. Spencer has been fantastic from start to finish and kept me updated on my vehicle. I would highly recommend Spencer and the team and I will definitely use this garage for future purchases due to the service I received. Thank you Spencer.

m. s.

The level of service provided by Vicky was second to none the product knowledge provided was unbelievable on my recent parts purchases. my team will definitely be using Vicky again Keep up the good work Matty

H. K.

Smart dealership staffed by professional and attentive personnel who deliver great service. From first viewing a nearly-new vehicle to part exchanging and driving away an immaculate replacement for a much-loved, faithful but older model, we received perfect customer service. A happy new customer, looking forward to returning for servicing in the future.

T. B.

Awesome service and a great experience. Helpful, friendly and knowledgeable staff. Have dealt well adapting and adjusting to the Covid Distancing Rules whilst still managing to deliver great customer outcomes. Well done nice one 👍. Special shout out to Spencer (Service Manager).

S. A.

Very impressed with my recent visit. Having noticed a failed headlamp bulb I phoned Grange to organise a replacement. The earliest that I could bring the car in was 2pm the next day and I was told this was no problem and they would see me at around 2. On arrival all paperwork was ready for me to sign and the car was whisked away to the workshop. I barely had time to finish my free coffee and biscuits before the car was returned, all work satisfactorily completed. All of the staff involved were extremely courteous and efficient. I am impressed!

J. L.

Spencer and the service team. I can’t fault the excellent service that Spencer and his team provided for me when I needed there support last week in repairing my wife’s Range Rover Evoque. Spencer completely took charge of the situation following an initial phone call and delivered a first class service in resolving what could of been a serious and costly issue. The team around him was solution focused with a genuine drive to get thing right. Cant fault the after care and Spencer and the service team are a credit to Grange Landrover. Thank you . James

S. P.

Absolutely delighted with this garage. Used them for the first time this week as my car needed a service. Simple to sort out - price was agreed beforehand and they even offered to collect and deliver my car back to me! Lovely gentleman picked it up and delivered it back a few hours later all clean and looking lovely! Amazing! will absolutely be using this garage again - THANK YOU!!

N. A.

So far a great experience with the Landrover Swindon team who expertly helped me find a new vehicle in rapid time. Going above and beyond the usual expectations and adding some extra touches too. Thanks guys, loving the new car.

R. B.

I’d wanted a Land Rover Defender for years and I saw one advertised at The Grange, Swindon. I’m now the smiling owner of one, thanks to their professional conduct with me. My wife and I love the LR Defender. We’ve had a lot of fun with it already and many admiring looks. All the personal dealings with me regarding my purchase of the LR Defender were exemplary. From the first call I made to The Grange, through to them picking me up from the train station, to their last kind email asking if I enjoyed my journey home, I was made to feel very valued and respected as a customer. Although I bought a second-hand vehicle - I was treated as though I was purchasing a brand new one. Their personal customer care, patience and manner are exemplary. I was listened to and both given room to negotiate and provided with many added extras, which I didn't expect. The Grange are a delight to do business with. I thoroughly recommend them.

T. C.

I've been a highly satisfied customer of Grange for a year and a half now....and have commented about experiences with them before. Last week, I had a fixed tow bar fitted - and am DELIGHTED with the quality of work, the brilliant service (as usual) from Sam in the Service team and the flexibility that the team at Grange showed when I needed to change my appointment date at short notice. Their service ethos and focus on quality is outstanding.

S. B.

I cannot rate the service of Grange highly enough especially Jonathan Kirby supported by Mike Edwards They really go above and beyond to find you the car you want,at the best price possible I will certainly recommend a visit,and the coffee is also great Keep doing what you do guys as its excellent I will be back

e. k.

Amazing level of customer service from everyone; from the receptionist to the sales team through to servicing who fitted our new roof bars. We bought a Discovery 5 from Grange after having been disappointed by the poor service we received from two other Land Rover main dealerships closer to home. We will continue to use Grange for servicing and any future purchases even though it involves a 100 mile round trip and driving past another dealership only 8 miles from home! So efficient and helpful. Can't recommend them highly enough.

M. K.

Really good experience at Grange Swindon when buying my approved Discovery Sport. They had the car I wanted, beautifully presented and the staff were lovely, friendly and helpful. Worth driving nearly 140 miles to buy it. Highly recommend them for the quality of their vehicles and the buying experience.

N. B.

The experience you have given us during the purchase of our car has been outstanding. Although we have purchased a used vehicle, we felt we were treated as good as if we where spending 90k. Would like to personally thank Dave Southby for all his help, and ensuring everything went smoothly. Also all the staff were pleasant and all were offering coffee etc and making sure we were ok. Also we are very pleased with the car and feel we were given a fair price for the two cars we put in part exchange. Will definitely recommend you to friends and family. Thank you. Now 6 weeks later. Car has been into service department for some warranty work to be carried out, I have been extremely pleased with the standard of work that has been done, and also with the manner and efficiency of the service department in general. Also a special thank you to Chris who had organised the work to be done and arranging courtesy car for me.

D. W.

So I enquired about a Range Rover Evoque by calling up the phone number for the Grange Range Rover garage. Shortly after I had a call back from Jamie who dealt with me from the very beginning to the end. He was beyond helpful, went out his way extremely to find my dream car after a few hiccups due to me being interested in ones that were sadly always brought, any how after picky me and wanting only one colour, Jamie managed to find me one within days of my first enquiry about an evoque. His customer service is excellent and if anybody is to go in to the grange Range Rover garage, I would highly recommend Jamie Shields on top of everybody else. I can see where bad reviews are made as the customer service from a few other workers are clearly very poor which I was very disappointed in. Jamie certainly does not have the bad traits of some his colleagues. My mum and myself have only very good things to say about him. He was extremely attentive to everything I said and since buying the vehicle he has still been better than ever replying to any questions I have about the vehicle. He also went out his way too wish me luck with my ongoing health issues and took great care in it which he did not need to do. Any car sale-room would be so lucky to have him on their team. Thanks again Jamie, still in absolute awe and in love with my vehicle! (He even explained to me in high detail how to drive the automatic and explain what everything was to get going as I was useless 🤣)

A. D.

5 stars for Tasmin Orris-Bird! After several days trying unsuccessfully to purchase a car through 2 other dealerships in the group, I called what I thought was Head Office in Swindon to ask for help. I had identified the car I wanted to buy but needed assistance to make arangements as no one I had spoken to seemed interested. Luckily for me Tasmin answered, listened and sorted the situation with charm and professionalism. She has a genuine 'Can do' approach in contrast to 6 of her colleagues at 2 other branches who I had previously asked for assistance to no avail. Tasmin, you are a breath of fresh air, thank you.

J. J.

Fantastic service. The Sales lady listened to my needs rather than just trying to sell me a car. Hence she put together an amazing deal and a very professional service and experience. Would highly recommend

D. G. S.

Buying my Range Rover Evoque from Grange Swindon could not have been a more pleasurable experience. Robert Spring (sales associate) could not have done more to make me a very happy customer. Love the car, excellent service and even good coffee!

R. L.

Made some initial enquiries with Tasmin, a total pleasure to deal with. Very knowledgeable. Will look to purchase in the new year, as soon as I can secure the sale of my 40ft Yacht, Buoyoncé

A. W.

Had been looking for another Evogue recently, found one that met my requirements some 80 miles from where we live. Service I received from Grange Land Rover, Swindon was excellent. Staff were attentive, listened to my requirements and completed all the required paperwork promptly so I left with my new car back home. Post service has also been excellent and would recommend Grange to others.

S. E.

I have always found the service staff to be very pleasant and helpful. The driver who collected my Discovery Sport was punctual and fully explained the work carried out when the returned it. If you wait for your car in the showroom the coffee is very good too!

T. C.

I've used Grange since I bought my Discovery Sport there in January 2017. I've always, from my very first enquiry through all regular services and DEF top-ups, enjoyed great service delivered by very responsive and caring people. Well done and many thanks again to everyone involved! An excellent customer experience - which is ongoing!

T. I.

Arrived to have the 1st year service ,arranged well in advance to find no record of me the car,and replacement car not available even though on Service plan and with someone ringing me to confirm service phone call!! Strange coincidence in that for a recall on safety belt problem to be fixed got it done only to be called again for it to be done again but Land Rover admitted 2nd phone call a mistake. Suggest all not well with admin Don't mind waiting but but !!! All a nuisance a bit unprofessional and not cutting edge service.However the service lady was very concerned and very good in offering me an immediate service if I waited. Excellent response and when car ready was handled well with clear discussion of car service and very polite so well done

s. b.

If you want a feel good buying experience then Grange Land Rover ticks the box. The sales person, Charlotte, answered all my questions regarding the car. Her knowledge about the car was excellent. The sale went smoothly and the car was presented immaculately on the day. I would recommend Grange Land Rover Swindon.

P. M.

Brilliant service. Happy with the freelander. Thankyou to Jenny for all the help and confidence in the product she was selling amazing service. Second time purchasing with Grange. Freebies welcome

A. K.

Having had some teething issues with Grange Land Rover in Swindon, I have to say that they have responded extremely well and credit must go to their Principal, Yvonne, who took the criticism, didn't question it and has taken the time to rectify the problems. This process is not quite complete but the shift in attitude has been remarkable and hopefully this diligence will now flow through to the remainder of the team. Thank you for listening and sorting the issues, generally it's all the customer wants!

A. G.

Great staff who went above and beyond despite the Covid situation. I had tried three other dealers, all of whom tried to sell me something I didn't want, or didn't follow up with me. Grange listened and found a vehicle and finance to suit my needs.

P. S.

Very good customer service, from Jordan Shephard in the parts dept. Very efficient and helpful. Was able to collect parts same day.

F. A.

Friendly & warm welcome on arrival. Lovely customer area offering refreshments & newspapers. Light bright showroom. Dealing with Johnathan was a pleasure who was polite & courteous. The car was delivered on time & absolutely immaculate. Wouldn't hesitate in buying again from Grange Land Rover Swindon. Faultless. Thank you

P. C.

Comment: I have been buying cars and motorcycles for 47 years. These have included a variety of makes, including Mercedes Benz, Audi, Land Rover, Toyota, Nissan, Ford, British Leyland etc. I can honestly say that my experience with Grange has been probably the best I have experienced, in these 47 years. As I live in Wales a lot of business, had to be transacted, over the phone. From the first time I spoke to Tasmin, I felt that I was going to be looked after and that my business was appreciated. This feeling proved to be true. When I visited the dealership, to look at the Freelander Metropolis, I could not have been more impressed, with all the people I met. Myself and my friend Andy, ( a former Director within Barclays Bank and someone who arranged a £125 million facility for a company I had set and was the initial Chairman of ) both felt very welcome,from the time we walked into the dealership. I have always appreciated, kindness and good service. Even more so as I have spent 5 months, of the last 2 years, in hospital, with a very rare, life threatening, bone cancer condition. Everyone at the dealership, was very kind to me, even to the point of holding the door open to help me get into the disabled toilets, as I need a walking now, to get around. I take a special interest in Jaguar, Land Rover as I was the Financial Director, in the Government, in Wales who recommended the multi million pound grant, to put the production of Jaguar and Land Rover engines, into Fords engine plant, in Bridgend. This was many years ago, it is now hard to see the long term future of this plant, in doubt. I also did a number of grants to Fords transmission and rear axle plant, in Swansea. The staff down there were exceptionally nice and used to pull my leg, at one time, that I was on the staff as I used to spend so much time down there. When Jaguar brought out its first 4 wheel vehicle, the Swansea plant had done a lot of work on the transmission and had one of the prototypes there. When they had it there I was invited down, for an afternoon and was allowed to take the car out for the afternoon, with one of the staff, with me. A great afternoon and a very kind gesture, from a team of people who I enjoyed working with and helping. Unfortunately Ford decided to spin, parts of its business off to a company they set up as Visteon. Some people in the Swansea set up, did not do too well out of this, pension wise. I have taken a real interest in watching the changes in JLR, in recent years, especially since the involvement and injection of funds, by Tata. Going back to the Swindon dealership, I think the ability to add another 3 years, to the 2 year Approved Land Rover Warranty, with the LIKE4LIKE warranty is a great selling point. It is something that I took advantage of,when I purchased my vehicle. It is a worthwhile product, 4 wheel drive vehicles can be very expensive to repair, if a problem, does arise. I think the Swindon dealership and the staff are an absolute credit to the Group and are the JLR brand. I would be willing to speak to anyone, in either organisation to explain why I think the dealership, is a real credit, to them. Philip A Crozier, FCMA, CGMA. 25 May 2019

S. H.

Excellent service provided by Tasmin, very knowledgeable and friendly, makes buying a car seem a breeze. Would highly recommend

B. E.

I was very happy with my used Discovery 4. Great price, fantastic customer service and focus and some nice touches to the sales experience such as some free fuel! Jerry was experienced and keen to make sure I was happy at every stage. Will definitely return. TB Eccles.

A. W.

We were treated very well by Sean and he spent a lot of time explaining the controls etc. in the car which was much appreciated. I couldn't fault the service we have received so far along with email follow up on various items. We are very impressed with Grange and Jaguar LandRover and are very happy to have finally joined the family. And of course we love the Evoque!

P. H.

This is the first time I have used Grange, had to wait nearly 2 weeks for a date you could look at my car. The work was completed quickly and efficiently. When I got in my vehicle upon collection the stereo was very loud, the passenger seat had been reclined and moved. The clock hadn’t been reset, was at 12am. I assume from this the battery had been disconnected but I don’t know. Thanks

G. T.

Tom and his team were fantastic. Highly recommend.

J. D.

Booked my freelander 2 in with grange for radio. Problem. Although we hadn’t bought the car from them all staff were brilliant. Polite and very friendly. We will now be getting other work and servicing from them. Thank you very much.

S. G.

Everything I expect a premium dealer to be, knowledgeable staff, high quality showroom, and very good vehicles. My only reason for not giving a 5 star rating was that my car was not valeted to the standard I would expect.

D. D. L.

Visited today to test drive a commercial Discovery and was very impressed with the way in which the sales adviser (Myles Hill) dealt with my enquiry. He wasn't pushy, he was very professional and knowledgeable about the car. I wouldn't hesitate to recommend Myles to look after you during the process of looking for a new Landrover - thank you!

B. D.

Cannot recommend Vicky in the parts department enough - highly knowledgable and was able to talk me through what I needed for the car with ease. Friendly and helpful, 5 stars.

S. W.

I must say the experience at the Grange in Swindon was excellent I’m very impressed with this dealership and the sales man Dave Southby who helped during the purchase of my new land rover was fantastic he is an asset to you. I would highly recommend this dealership. Thank you Dave Southby for my lovely new Land Rover Excellent service.

T.

There’s a youngish lad called. Think Jordan his name was wow his customer service skills was amazing he helped me with sorting everything out brilliant young man thank you Jordan and merry Christmas

g. j.

My car was booked at 10am, I arrived at 9:50, my Evoque was efficiently booked in, I sat in the comfotable customer waiting area, with coffee, biscuits, morning papers and Sky news, I caught up with my e-mails and Face book, an glanced at the papers, within the two hours promised, the service was completed and my Evoque returned to me. The Grange new, before, I arrived that there was a service agreement on the car so tbete was no charge, they also upgraded tbe vehicles software A GREAT SERVICE

N. O.

Just took my Defender in for a bit of warranty work and 10-10 a complete change from before when visited . James who I was dealing with on service reception was very helpful and also Sam in service was very helpful and knowledgeable with and issues . Just shows a change of management and a completely different atmosphere and attitude towards the customer

B. C.

We would highly recommend Grange Landrover: we had an excellent experience purchasing our new discovery! Everyone we spoke to or interacted with was professional and friendly, in particular Jacob who was helpful from start to end! Nothing was too much trouble and we didn't feel pushed or rushed, Jacob answered every question we had. Thank you so much for all of your help! Charlie and Kyle.

S. D.

Quick and friendly. Sam Stephens was really lovely and asked if everything was okay. Fitted us in at the last minute and Neil stopped by to say hello and offered me a cup of coffee! Excellent experience and I Would certainly recommend to friends. Thank you Grange.

G. W.

This was our second purchase from Swindon, from Charlotte. We will return to buy more cars from Charlotte in the future. She is very helpful, personable and makes the buying process very straight forward. Mike has also been great with both of our purchases.

I. H.

Called into the Grange having managed to smash the o/s wing mirror on my Discovery and about to depart on holiday. Parts department were first class and Steve was able to get the workshop to fit the mirror on the spot. Thanks for a great service.

J. M.

First class service, price as agreed, car serviced whilst waiting and returned to me at time agreed. Whilst waiting took up offer of free coffee etc. All in all a bright clean showroom with efficient helpful staff.

D. G.

Clean, tidy, well presented showroom. Tentative staff and very kind. Excellent parking facilities for there vehicles and customers.

N. E.

Comment: I must say the experience at Grange was excellent. Dave Southby and Tom made the whole process of negotiating, purchasing and collection very enjoyable with great banter and a light hearted approach. Dave's technical and overall knowledge of the land rover we were buying was first class and enabled us to make our decision easily. We are very much looking forward to enjoying our discovery 4 and hope to return again in the future. Thank you in particular to Dave especially for comming in to hand over our Disco on your day off and Tom for his support throughout. Regards Nick & Corene.

A. R.

Live Comment: Buying the Discovery Sports was a very easy and pleasant experience. Would definitely recommend and use again . Jenny Ashfield was very pleasant and helpful throughout the px and subsequent purchase which made everything stress free! Thank you :)

L. L.

Thanks to Jordan for being very helpful in the parts department ,very friendly and knowledgeable. Got the parts I needed for my car with no issues at all Merry Christmas jordan

L. H.

Professional and courteous service. Went above and beyond to have my new vehicle available to collect within a short timeframe. The whole process was easy and an enjoyable experience. Well done Grange.

C. M.

Needed a part for my RR Sport. Vicky in parts was really helpful and nothing was to much trouble for her!! Fantastic service!

P. T.

I needed an urgent repair to fix the restricted performance on my car (a replacement EGR valve), they managed to fit me in more quickly than two other providers, kept me regularly informed about the necessary work and also returned my car a day early.

V. H.

Service was hassle free, good communication regarding the condition of my car including a video, all staff are helpful and extremely polite. I wouldn't hesitate to use again!

L. D.

Warm and friendly atmosphere very welcoming. I have been a customer for 6 years and in all that time I have been very satisfied with the service and my daughter and son in law have just purchased a vehicle and received the same level of service.

A. H.

Very friendly staff. Sales lady (Jenny) was extremely helpfull and polite. I plan to return later in year to buy wife a new vehicle. I highly recommend this dealer.

B. G.

Last Saturday, in the pouring rain, the drivers side wiper arm on my Discovery 4 refused to budge. I arrived at Grange with just a minute to go before parts and service were due to close - and was immediately whisked into the workshop where the problem was resolved. Other places might have turned me away - so many thanks to Grange for accommodating me at such short notice !

C. O.

5* service, would recommend going to see Tasmin, she is very professional and sorted everything out for me! Well done!

N. C.

Great customer service, very attentive. Apologies for leaving you with a vehicle which was in such a muddy state!

J. B.

Great customer service, 1st service of our car , again outstanding customer service from the service dept, to reception team, and management teM

D. H.

Good service and friendly but rear discs marked as corroded on check sheet but this was not mentioned when the receptionist ran through the points (but pad thickness and everything else was.) I think the corroded discs may be a fault.

G. B.

Very happy with your service from start to finish. We are delighted with our car and all the staff, especially Charlotte, were superb. Thank you.

o. q.

Spoke to Jordan in the parts department today was very helpful and managed to collect same day. Thanks jordan

N. G.

Generally very professional. Would still like to know what the fault was as the Paperwork does not say. I would have also expected a 'complementary' health-check as Audi do as standard.

A. o.

Had a strange noise coming form the front of my Discovery Sport and the Grange dealership delivered problem solved. Extremely happy with the service from Grange nothing was a problem

M. Y.

Great service from Vikki in the parts team, saved me a trip down to Melksham!

M. A.

It's okay but compared to Mercedes they don't give you a courtesy car when there's problem with your new Range Rover Evoque that I paid 49k for 🤔

P.

Good experience in looking for a new car, knowledgeable salesman but took a couple of days to find answers to a few questions.

J. M.

Excellent service as always from Vicky in the Parts department, thanks for all your help and support

B. A.

I sorted my new car all by telephone and e,mail as I live in Glasgow the team were so efficient In the whole transaction and when I went to collect my car everything was as described and they couldn’t Have been more helpful I would recommend Grange Landrover to anyone thinking of buying from them

S.

Had a very good experience with Land Rover Grange Swindon, fantastic customer service and would highly recommend to friends and family when looking for a car.

S. F.

The service was brilliant through the whole experience of buying a new car, and everyone was particularly helpful throughout.

D. C.

Fabulous service by Vicky in the parts department highly experienced with her expert knowledge very helpful

R. V.

Nice friendly staff, and complementary drinks, what more do you need.

M. D. P.

Very nice dealer. Helpful staff and well presented with good seating area and no pressure sales. Only downside is customer parking is limited.

D. B.

Another efficient service visit. Staff very professional and customer oriented. Service completed quickly and good coffee in reception area.

R. A.

Smart professional approach and informed of all aspects of work undertaken, no stone unturned. Highly recommend Grange from reception to workshop, all helpful

J.

Really helpful parts department. Had great customer service from Jordan

g. B.

I spoke to Tasmin when I enquired who was very knowledgeable and helpful. Nothing was too much trouble.

t. w.

Thanks to the service administrator Sam who was charming and helpful, and sorry if I prefer my Discovery 4 to the Disco 5 courtesy car:-).

S. A.

Dealt with Spencer regarding an issue on a vehicle, excellent customer service a pleasure to deal with. Would recommend.

G. M.

Great service, friendly staff who will help as best they can.

s. d.

Purchased a range Rover Vogue This Saturday , excellent service no pressure and fitted everything around our own needs. 💯

Z. S.

Charlotte was very polite and quite quick with quote which had a clear breakdown. Very happy with service so far.

J. s.

Very pleased with all aspects of sales and service at the garage would certainly recommend them as they are very professional in all departments

D. H.

Staff were excellent 👌

M. J.

Great car sales support

J. “. F. W.

Grange were very professional and genuinely wanted to make the whole experience straight forward and enjoyable. I would highly recommend this company.

S. T.

An excellent service, bearing in mind what difficult times we are in, it was so easy, well looked after, kept informed the whole time, and the staff were so helpful,

S. H.

Jenny was extremely helpful throughout and made the purchase of our new car a very pleasant experience.

A. R.

Service leaves alot to be desired, say they will call you back but never do!!!! You would expect alot more from a land rover garage!

Y. D.

Excellent service from the first enquiry to arranging collection. Very friendly and professional service and support from Jonathan Kirby and the team.

g. d.

s Live Comment: Helpful and patient Rob went the extra mile great service thank you

B. A.

Easy appointment booking, good communication and a very clean car! What more could you ask for.

S. H.

Credit where credit due, outstanding parts service from Vicky at Grange Swindon

J. Q.

Professional, friendly and not at all rushed into making a decision. Overall, an excellent experience.

S. E.

Special thanks to Tom and Jenny who excelled in all aspects of customer service. Nothing was too much for them.

A. I.

Excellence at all levels having transferred from another Landrover dealership. You are stars in comparison!

C. C.

Very friendly staff very helpful and knowledgeable and tried the best to do a deal for me which unfortunately didn't work out very very professional.

s. c.

I would like to thank Jenny for making the whole buying experience a pleasure

T. D.

Great service.

N. F.

Great selection of cars and a great range as well as

P. C.

Very friendly atmosphere, warm welcome and knowledgeable staff. Couldn't do enough to accommodate me on my visit!

S. S.

Very happy with the whole experience of buying a car from Grange Land Rover Swindon

N. B.

Good customer service, but list price on parts used, no!

S. L.

Very professional sales team , great overall experience, would recommend

S. B.

Very knowledgeable staff. Not a pushy sales experience. Professional and helpful.

J. D.

Brilliant. Collected cars from there going to auction. Very helpful. Cheers.

D. M.

Went to the parts department and there isn't one just stood at reception waiting in the way

R. M.

Excellent customer service and superb first service on my Landrover Discovery.

k. h.

Fantastically helpful from every department I’ve dealt with, would not hesitate to come back next time.

C. R.

Looking for a Land Rover there’s a wide range of used approved vehicles

J. S.

Excellent place. Personnel friendly and helpful. Professional services and advice.

D. Q.

Superb. I would recommend to anyone. Take out the service plan nothing to pay Derrick

A. P.

Fantastic customer service!! Would recommend this business to anyone!

H. K. (.

Helpful, friendly staff, answered questions, changed new plates on new car.

Z. W.

Great Service from Vicky in parts

t. s.

You have spend a lot of money to get a good service

m. o. M.

really friendly and professional - wouldn't go anywhere else

p. c.

Dave our salesman was very helpful & knowledgeable.

D. L.

Very good helpful and friendly staff well done

T. A.

Nice cars, nice people, great service

R. B.

Excellent service as normal

R. R.

Young tech expert is very good, and most helpful!

B. H.

Top notch dealership which reflects the price of the cars.

A. P.

Excellent dealership that delivers on its promises.

J. B.

Very friendly and helpful staff.

S. B.

Excellent service very efficient staff all very friendly

G. A.

A very pleasant experience with helpful staff.

J. H.

Excellent customer service and attention to detail.

A. O.

Outstanding first class service no complaints

S. B.

Very good service nice friendly staff and helpful

D. H.

First class experience would recommend

A. H.

Efficient, friendly and helpful. What's not to like...

J. R.

Great service thankyou

S. K.

Terrible communication skills from service department

m. R.

Staff was very knowledgeable

S. O. (.

Good service and nice coffee

T. B.

Great people and amazing service!

P. M.

Very helpful. Very professional.

N. D.

Nice people very knowledgeable

r. b.

very friendly and helpful

P. D.

Pleasant helpful people.

G. D.

Great service from Jonathan Kirby

A. B.

Brilliant. No pressure

I. G.

Friendly and welcoming staff

O.

Very good service

R. G.

Very helpful people

C. p.

Absolutely immaculate

P. A.

New his stuff

M. C.

Excellent service

d. j.

Just picked up my s/h I Pace - the car is great and so is the service; at every stage Joe was so helpful and knowledgeable. It was a real pleasure to do business at this garage; highly recommended.

S. P.

Whilst the purchase price was higher than I would expect, when I saw the car I could clearly see why, everything that the sales guy told me was in fact true. Robert Spring dealt with me, handled the complete sale with a very professional approach, buying was an extremely nice experience, nothing was to much trouble. The car had a couple of silly faults, all of which are being fixed as part of the sale. As they say, "I will be back". Fantastic service and a great car. Many thanks Grange Jaguar.

R. I.

M. H.

P. D.

P. M.

K. P.

Contact

Photos