Reviews of Yeomans Truro Audi. (Car Dealer) in Truro (Cornwall).

Yeomans Truro Audi

226 Reviews

145 Comments

Car dealer

Audi dealer

Roskear Rd, Tresillian, Truro TR2 4BA, United Kingdom

Description

Information of Yeomans Truro Audi, Car dealer in Truro (Cornwall)

On this page you’ll find the address, open hours, more popular times, the contact, photos and real reviews of this business.

This business has received very good reviews from their customers, so probably it’s a place you should try if you are looking for this kind of services.

Map

Open hours of Yeomans Truro Audi

Popular times

Sunday

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Saturday

Reviews of Yeomans Truro Audi

P. S.

If you get the chance. Use billy white as your advisor. Very welcoming, experienced, not pushy. Great knowledge and excellent customer service. Thanks Billy.

K. T.

We always deal with Ben, he makes us feel very comfortable and looks after us extremely well ,he will always go that extra mile to find us exactly what we are looking for , we are delighted with our newest addition and look forward to enjoying many miles with it 😀 Thank you as always Ben .

P. W.

Exelent customer service & care. Very through to ensure that all of our needs were taken care of, nothing was too much trouble. I can highly recommend them.

S. B.

Nice cars ,and lovely team. Plenty to choose from and they have a good sized car park and clean environment. Wheelchair friendly building.

C. M.

Having just bought a very nice approved used A5 SportBack. A very easy to deal with experience. With very good communication and high levels of experience and knowledge from the staff involved. The only thing that needs to be addressed is the limited methods of payment. As digital bank transfers are the only way to pay from what I gather. When really we should be able to pay using a card within the Audi showroom. As many bank accounts are limited to £25k per day payments. Where as paying by card on the premises. Would cut back on the time wasting hassle for both buyer and seller. But, staff were great and a very worthwhile purchase.

E. A.

Fantastic service. I travelled over 200 miles to pick up my first Audi S3. Plus side to travelling distance you certainly test the car travelling home😃 what a car!! Ollie my salesman was fantastic from start to finish. Every phone call was answered with really nice friendly people on the other end. Even on handover day the main branch manager comes out to meet you. I believe this customer service is so important , So many other garages sadly don’t do this. I would certainly buy again from them. Highly highly recommended. Thank you Truro Audi.

J. P.

Once again excellent service and wonderful experience collecting our new car. Ben gave a clear and detailed demo and set up of the My Audi app. We have had a long wait for our S3 which was outside Ben's control however he has kept us in the loop giving regular updates. Any communication we have had with the team has been professional and all our questions were answered. We would and have recommend Audi Truro to our friends and family.

C. T.

Excellent service throughout the purchase of my new car, especially from Ollie (Oliver Stratton). A few years off but already decided I will be getting my next car from Truro Audi.

I. C.

I have recently purchased a used audi from Truro audi and I cannot recommend their services more. The staff were lovely and knowledgeable especially Alex. Cars were clean, nice atmosphere and amazing customer service. I was welcomed by Alex and he showed us some used cars, helping me choose the perfect one for me. Everything went smoothly and Alex had your best interest at heart making sure to look after his customers. Everyone at audi Truro were lovely and Alex was amazing at customer service and very knowledgeable. Definitely recommend.

D. W.

Just bought used Audi from Truro Audi. Excellent service from salesman Ben - very helpful and judged very well the right selling approach for me I.E not the hard sell. Much better than experiences with some other Audi dealers in the past. Bonus was that the car was delivered and the part exchanges collected, saving me long journeys.

P. A. d. V.

Just passing through on way to Europe so booked at short notice for a winter health check. Great service, and comfortable well equipped waiting area. Highly Efficient, Service manager Steve Weekes gave us personal attention. Arrived 0820, and on my way with clean bill of health at 0945. Superb.

j. c.

Fantastic service from Audi Truro, I had a fault with my boot module which was diagnosed quickly repaired in the same day I dropped the car off. Highly recommend.

N. F.

Superb. Excellent reception, friendly, efficient staff.

D. B.

We visited a couple of weeks ago to enquire about a new car and saw salesperson Billy White. Billy was extremely friendly and helpful, very knowledgeable about the specifications we were interested in and was happy to chat through, we did not feel rushed at all. Thank you for your help.

K. H.

Thanks for the use of your entrance for a tyre change following a puncture. Sorry if I left a bit of tyre debris behind!

J. B.

Excellent service in Sales and service dept. Olly was great to deal with, and one of the best car buying experiences I’ve had. Looking forward to my new wheels. Thank you 👍🏻

J. H.

Fantastic service - even arranged for the car to be personally delivered to us in Leeds! Ben Pittock was one of the best sales agents that we've ever had the pleasure of purchasing a car from. Really pleased with the car too - will definitely be back in touch with Ben at Truro Audi when we look to replace our other car.

A. L.

I cannot fault this garage, 10/10 all the way through. I bought a used A6 avant as a long distance sale, Steve kept me informed, regular updated and made me feel at ease all the way through. The car was in impeccable condition on collection, it might as well have been new! Although the car was absolutely stunning, what made the nearly 7 hour trip each way worth it was the faultless customer service, that alone was worth the trip. I would definitely consider this garage in the future! The location is also beautiful!

P. H. &. C. B.

So impressed with the helpful service we received, especially as we had bought a second hand Audi from another dealer. Oliver Stratton was fantastic at explaining some features of our A6 to us, arranging a service plan, and organising our MOT. Oliver is a great credit to the Audi Truro sales team.

M. R.

Great Experience I have today picked up my new Audi and could not be happier. The dealership are first class. Ross May was very professional , helpful and extremely knowledgable. Truro Audi have always looked after me and nothing has been too much trouble. Can't recommend them highly enough.

W. H.

Just recently purchased an A7 from Truro Audi. The service I received was second to none. From the start to finish was a complete pleasure. Lee Jackson was the perfect gentleman,very knowledgeable,informative and helpful. Collecting the car was amazing and I was treated like royalty. Many,many thanks to Lee and the team at Truro Audi,just superb.

S. W.

Routine car service easily sorted with a quick phone call for a day/time to suit. Friendly, efficient service on arrival with waiting area available, and car handed back inc wash and footwell hoover. Would have absolutely no hesitation in recommending, or using again.

A. B.

I collected my A1 from Ben today and I was extremely satisfied with the service. From our initial meeting - I am a Motability customer - Ben has been a model of courtesy and professionalism; he went out of his way to ensure the car was ready for a medical appointment at short notice and was always understanding and attentive to my individual needs. I have received first class service and will certainly recommend Truro Audi to friends and colleagues.

F. M.

Want to say a BIG thanks to Billy at Audi. Talk about A1 customer service. Good advice and information received. Would recommend without hesitation. Thanks a lot

J. C.

Fantastic service from Billy at Truro Audi. Really knowledgeable and helpful and above all else very friendly and personable and a pleasure to deal with. Would highly recommend you visit Truro Audi and ask to speak to Billy.

C. T.

I have just bought a used white Audi A3 Saloon S Line from Truro Audi. I have got to say that it is the best experience I have ever had trading in my previous car and buying an approved used car. I came away from the dealership feeling that I had done the right thing. Most times when I have traded in my cars I have come away asking myself if I have done the right thing, did I get a good deal, that salesman was a bit condescending. The usual thoughts that everyone goes through but not this time. I am delighted with the price for my trade in, the price and all included packages for the used Audi We bought and the service from Stephen Bailey, the salesman. My wife is so impressed that she said earlier today that she will definitely use Truro Audi when she is thinking to trade her car in. Yet another reason to use them, no grief from the wife. This is not a fake review, it is genuine, We live in Cornwall.

R. C.

Picked up my new A1 from Ben today. He was very patient and explained everything very well. Couldn’t be more helpful and very understanding about an emotional trade in of my loved TT bought by my late Dad. Car has exceeded my expectations. This is my second Audi and I wouldn’t go anywhere else. Excellent service all round. Thank you very much.

J.

Excellent customer service. Very friendly and professional. we were greeted and offered drinks. Our test drive was good and a lengthy route and we were able to swap over half way. The salesman talked us through everything to do with the car. We decided to buy the car and within a week it was ready to collect. Audi sorted out all the paperwork for us and even took my faithful old car as part exchange. Since buying the car the input from Audi has been superb. Nothing was too much trouble and we are delighted.

D. N.

Always had a great service from the team at Truro Audi, helpful & pleasant staff. Has been my first port of call for over 20 years

J. M.

We have just picked up a new Q2 from Truro Audi after a freak accident in which our first Q2 was written off. A huge thanks to sales who dealt with all our questions and advised us what to do. When the chips are down they were so helpful and we are thrilled to be back with Audi again. After the first accident in many years of driving the help was there, and nothing is too much trouble with this company. Communication is excellent and customer service absolutely 5 star. They really know their cars and they take great care in showing all the techy things on the car. You are not just left with a handbook! Thank you Steve and Pete in sales for an absolutely first class service.

F. C.

Picked up our new Audi3 yesterday. We are delighted with the car and were very impressed with the whole experience, courtesy of Audi's Salesman, Ben Pittock, who dealt with us. Ben was very patient, thorough, extremely professional and he efficiently guided us through the process. We particularly felt Covid safe. Ben is a real asset to Audi, and we can't thank him enough.

K. N.

My wife collected her Audi A1 from Ben Pittock this afternoon (24th Dec) Big birthday present ! Very professional & friendly service we have received from beginning to collection has been excellent despite the restrictions etc . Ben (Sales) has dealt with the Reg Plate transfer etc and has explained all relevant requirements to us. I would recommend Truro Audi for good honest friendly service. Thank you for making it special for my wife's big day .

L. J.

Fast & efficient service. Staff all lovely and helpful. Even cleaned the car after a service.

A. W.

Recently (March time) picked up my used, B9 A4 Avant. Great service from Ben and the team helping me through the sale and quick collection of the car. After owning the car for a little while now, a few niggling issues were apparent (nothing major). The team were quick to get it sorted dispite the hard times were currently in. Very helpful and top quality service, so I'm happy with the experience and would highly recommend Truro Audi for their great customer service, professional and helpful staff that have always been happy to help. From my experience, I'd like to give them 5 stars.

v. P.

Another fantastic experience buying a car at Truro Audi - a fantastic personal service from Ben (Pittock)he is so helpful, knowledgeable efficient and extremely personable. Thank you also to Lee for his professional input and advice.

G. J.

Collected my used Q2 today.Execellent service from Ben who went out of his way to make sure we got the deal we were looking for. He managed to get the car from another dealer and collected it today and we were not disappointed. Great service-keep it up.

N. G.

This was our first Audi purchase and from starting the process of choosing the car to buying the Audi and collecting everything was perfect and smooth and Ben who dealt with us was excellent throughout. Would highly recommend using the garage

h. g.

This was my first experience at Audi, and what a pleasure it was! Ben was amazing! Helped me with my plate transfer and helped me find my dream car! I will most definitely be returning here for my servicing and MOT and if I ever change my car. Thank you Ben for all your help! What an asset you are to Helston Garages!

E. G.

Proof that old fashioned customer service still exists! Seamless professional service from start to finish. Thank you Ben Pittock for your excellence at every point of the buying process. Although i live up in Devon, i will be making the trip back for servicing etc and will certainly be recommending you. Thank you so much. Angie

G. B.

We purchased a New Audi Q2 today What a great experience, was made to feel we mattered and not just a run of the meal customer Ben Pittock was so professional and helpful throughout from start to finish. Hand over of the vehicle was top notch. He was never a pushy salesman but guided us on the right path. Highly recommend you contact Ben if You are looking to purchase a Audi.

J. P.

Picked up our new Q3 at the weekend after taking my time to decide to get one or not, Ben pittock was very helpful not your normal pushing car dealer he was very friendly and professional and made us feel very welcome highly recommend anyone wanting a Audi to go to Truro Audi and ask for Ben top salesman and nice guy would recommend to anyone! Thanks again.

N. R.

Had my new a4 Avant for a few weeks now, must say couldn't be happier with it. Lee and Ben were excellent to deal with. In these difficult times the hand over was very well organised and easy with no face to face contact. Anyone looking for a Audi they are worth a shout.

J. A.

Excellent service from initial greeting to purchase! Our Sales Manager Ben, was professional and answered our questions with concise and helpful answers. Highly recommend Truro Audi! Customer care was exemplary. Anna & John

R. D.

I own a VW Passat GTE and just prior to me leaving for a holiday in Cornwall noticed that a fuse had blown which covers the 12v charging sockets in the car cabin plus boot - an inconvenience as it meant that mobile phones and other equipment couldn't be charged on the go. On the way back to Truro from a daytrip I popped into Truro Audi for assistance. Despite it being 16:20hrs on a Friday and with no appointment booked, the people at Truro Audi went out of their way to fit a replacement fuse which took about 20 or so minutes whilst I waited. Issue resolved and with no charge! Absolutely first-class service which exceeded my expectations. I am very grateful and cannot praise Truro Audi enough!

N. B.

Just picked up my Audi at the agreed time. As well as the service it was vacuumed and washed. I have been going to this dealership for 8 years and never been let down. They have always been very helpful. Steve, Simon, Ian, Mark, Sam and Ross have always done their best to make sure I was always happy with everything. They are a credit to Audi and I always recommend this dealership.

P. H.

A very friendly dealer, clearly a business but not pushy. Mr Pittock's the man to see, young and dynamic, you'll not find him at his desk, he'll be moving the cars around or troubleshooting something. They've moved to the modern world and are prepared to be flexible and cut a good deal which means there's no travelling to get your car and i like the security of after sales support which is reassuring when you buy a new car.

R. G.

First Class experience from all involved at Truro Audi buying an Audi approved TTS for my wife Lorna. In particular Ross May, Ben Pittock and Pete Knabbs. Customer Care was faultless, delivered exactly as planned to our home in North Somerset by Andrew. I like to do a deal and it was a shame Pete wasn't prepared to negotiate the price, but to be fair the price was fine and we have 2 year warranty! So far the car appears to be excellent and as described, and demontrates exacty how an Approved Audi should be presented and I'm very particular (AKA fussy!). Well done Truro Audi! 10/10

j. l.

I have recently bought a Q3 from the Truro Audi dealership and I am extremely pleased with my car. Ben Pittock has been absolutely fantastic to deal with and has made the whole experience enjoyable. He is extremely knowledgable and professional. His communication and customer service skills are outstanding, and nothing is too much trouble. I would highly recommend contacting Ben if you are looking to buy an Audi.

P. S.

I can’t rate Truro Audi highly enough. The whole team were fab from start to finish. This is my second car from the dealership so I knew to expect high standards. Kevin Wharton made us feel very confident during both purchases. We will be back!

A. T.

Returned to Audi after 6 years away. Delighted with the service which was professional and efficient throughout. Special thanks to Ross May for his patience over a 5 month period due to Coronavirus.

H. M.

Sam was amazing!! My car broke down just past Tresillian and within minutes they had a courtesy car waiting for me and repaired my car within a matter of days allowing me to keep the courtesy car at no extra cost! He also managed to have a chat with Audi who really helped at the cost of the repair ! Superb service to all the team

M. F.

Ben Pittock recently helped us when buying our TT. He was extremely helpful, and professional without being stuffy and over the top. He is truly a great salesman, and makes the whole process easy whilst making sure that you are well informed and looked after. Thanks for looking after us Ben!

D. W.

We went to Audi looking for a new car, and were pleased with the professional and friendly service we received. It was a pleasure dealing with Ben who sold us our car, and would recommend them to anyone looking to buy a new or used Audi. Dave and Charlotte

s. r.

Extremely friendly service, can not find fault! Will definitely be buying another car from them in the future.

M. V.

Was looking for an approved used A3 cabrio for my wife and came across Truro Audi. As soon as I sent an online enquiry I got a reply from Ben Pittock who took my query to heart straight away. Ben gives exceptional service, is extremely helpful and really goes out of his way to please a client. I had no hesitation to travel all the way from Malta 🇲🇹 just to shake hands with this guy! I also got to drive off with a real beauty of a car 😊. Thanks Ben and thanks Truro Audi!

L. C.

We experienced highly professional and outstanding customer service from Jack at Truro Audi. After some confusion caused by another Audi centre Truro sorted it. We will certainly be back for our next service etc. Thank you for your help!

E. M.

Wonderful experience with Truro Audi, buying our new Audi TT 20th Anniversary Edition. Big thanks to Ben, great customer service and made to feel very special. Never unveiled a car before! Five star experience, thank you Ben and Truro Audi. A very happy customer.

J. B.

We purchased a used A3 yesterday from Truro Audi. All the team could not have been more helpful. In particular Kevin Wharton is a star! Knowledgable, courteous, interested in us and in building a long term customer relationship - we were highly impressed and would highly recommend Truro Audi.

B. S.

Went to truro Audi on Tuesday to look around and fell in love with the S3 Saloon. By Thursday I was driving out of the showroom having purchased it through Ben Pittock. Made me feel comfortable as soon as I walked in, went through every detail about the car and what I was signing up for and everyone there was friendly and helpful, couldn’t fault anyone or the car. 100% will be buying my future cars at Truro Audi.

M. F.

Very helpful parts staff

S. S.

We bought an S3 from Truro Audi last week. The service was excellent from start to finish - we really appreciated the advice and prompt follow up from Ben Pittock. We would recommend Truro Audi and would buy there again.

B. D.

I would like to thank and recommend all the team at Audi Truro. Ben Pittock and Lee Jackson made the whole process , painless and pleasurable. I’m absolutely chuffed to have my new car sat in my drive in under 2 weeks (despite coronavirus). Thanks guys 👍🏼

S. G.

Have just bought an A1 from Helston Garages. After popping in for a browse, met Ben Pittock, who was so helpful, friendly, knowledgeable, had a test drive, and agreed a deal , picked the car up on Friday. Excellent service all round. Would thoroughly recommend both Ben and Helston Garages. Thank you.

A. M.

A great customer experience from the Audi team and helpful advice from Ben when purchasing the car. Thank you for your professional service and I am very happy with my Audi A1.

S. H.

Collected our new Q5 Vorsprung from Truro Audi at the weekend and delighted with it, Ben was extremely helpful along the way and managed to find the exact model required and couldn't recommend them highly enough, thanks again Ben.

A. T.

Robin, very experienced salesman absolutely brilliant to deal with very courteous and very friendly. Nothing seems too much trouble either. Pleasure to deal with and I hope we can do business soon.

R. H.

I have always found Audi Truro polite and courteous. Yesterday was no exception. I should like to thank all at Audi Truro for having my wife’s new car ready for collection. The handover of the new car could not have been better. This is the third Audi I have purchased from them. Unlike some other local garages, they are a pleasure to do business with. Thank You Audi, Truro, Roger Hollingsworth

N. D.

Excellent expérience today at this garage - Sam and Josh were unbelievably helpful and kind. Thank you!

M. C.

1st class sermine from the minutexperts I was in the showroom. Ben pittock was the 1st person I seen and was extremely helpful and helped me chose and decide what was best. Test drive was fab thank you. Every other members of staff was also extremely welcoming

P. W.

Absolutely fantastic customer service. Recently had our 2016 A5 cabriolet in for service The chaps in the service department identified a couple of bits to be done under warranty and provided a great service. Thank you

K. J.

An excellent organisation. They may belong to one of the largest motor groups in the UK but you still get old fashioned good service. So nice to ask for service reception and not be put thru to some off shore call centre

A. S.

Took my car for service today,unfortunately took longer than they anticipated,was looked after by IAN,who was very efficient and apologetic for keeping us waiting and gave us a very kind goodwill gesture as an apology!,which was very much appreciated,there customer service is why I keep purchasing my cars from them!! Many thanks ANTONY SLEEP

A. L.

Looked at a car on Sunday and picked it up on the following Tuesday! Great service and fantastic car. Thanks to Ben and the team at Truro Audi.

j. e.

Big Thanks to Tina Martin helped me out massively gathering past service history for a 2010 Audi TT. Excellent customer service and credit where it is due. Thanks again

L. G.

Ben and Steve were very helpful We are buying a new car and the whole experience has been a please with A sales dept who whilst selling a car are selling the Truro brand and so we will fly down to pick up our car

G. F.

Recently purchased a Audi Q2 ,Ben Pittock was extremely helpful and very knowledgeable , he helped with our decision to purchase our car , thank you Ben , from Gillian 👍

J. P.

Friendly staff, however there is an absolute mountain of a speed bump before the customer carpark meaning low cars will likely loose a sump, I managed to dump my car at the main entrance

s. g.

Fantastic service from booking in to collecting, highly efficient and recommended Thankyou

J. T.

Very knowledgeable staff. Very helpful. Test driving the s line etron 4, perfect drive.

m. b.

picked up my dream car on Saturday many thanks to Ben and Lee for sorting the deal !!!!! brilliant service from start to finish

C. T.

Great customer service. Been our go-to showroom for the past 8 years. Feel looked after here.

D. L. P.

Always had fantastic service at Carrs Audi. Staff have the time and patience to answer any queries. Have being using them for over 15 years, wouldn't go anywhere else.

j. l.

Wonderful customer service from the parts department. Very helpful staff, nothing was too much trouble. Highly recommended.

D. M.

Fantastic customer service and attention to detail. The sales and finance team are brilliant, I will be back!

A. A.

The staff are very polite and friendly, and knowledgeable about their cars. Going there is always a pleasant experience.

L. S.

Always great service from the service reception. Courtesy cars are available and a quick turnaround can be expected.

J. L.

Highly recommended ! Friendly people, well job done . Also car was returned clean and tidy :)

P. L.

Was met by Mr Robin Purcell. Who was very helpful, friendly and knowledgeable about the vehicles we were interested in.

J. H.

A great place, really helpful staff, super clean and safe. A very positive experience.

S. S.

Friendly, professional team with great customer service. Very helpful staff and good facilities.

M. L.

Just bought an AI s line ex demo, it was in showroom condition as promised, helpful staff.

C. B.

Top quality but you pay for it! She's a lovely little motor though!

J. O.

Great staff, friendly and competent,but parts and labour prices are bloody extraordinary.

T. V.

Wow impressive vehicles here. All ranges of cars. Parts department very helpful

K. M.

My experience was excellent and very courteous, superb.

A. G.

Called for an Ad Blue top up. No appointment needed and £1.50 a litre.

P. A.

Great service felt like I was really looked after thank you Stephen Bailey

B. W.

Excellent service from Steve Bailey and delighted with my third A4. Thankyou

P. B.

Really impressed with service, staff extremely polite

N. H.

Thanks for the being so helpful Sam - car serviced and sorted. Ideal.

P. S.

New Q7 & Q8 looks stunning, plenty of room for customer parking.

B. A.

Such nice people to deal with. Alway pleasant and nothing to much trouble

M. D.

Good Professional, friendly service

R. S.

Excellent service as always.

Z. P.

Great customer service,nothing is too much trouble

J. T.

Great friendly efficient service

f. B.

Very professional and I was well looked after

R. B.

Fantastic place great show room very nice staff

J. P.

Always first class and friendly service

A. L.

Always made welcome here great cars to

R.

Audis are beginning to look quite 'samey'. Couldn't find anything interesting.

m. p.

Great guys, superb service

K. O.

Helpful and knowledgeable staff. Always a pleasure

W. J.

Excellent service from the team at truro Audi

U. C.

Great service

S. H.

Ever so good nice coffee too.

M. M.

Great cars with helpful staff

L. B.

We visited the battery company opposite the Audi garage on this occasion

B. F.

Excellent service as always!

S. S.

Fantastic service and very polite and helpful

J. H.

Superb parts department and service.

j. s.

Beautiful cars. Friendly staff

J. P.

Very good polite and very well informed

Z. C.

Very good service thank you

P. T.

Friendly professional service.

A. W.

Friendly and efficient service

S. G.

Nice cars

M. P.

Fantastic service as usual.

I. C.

Very swish, but you have to pay for it

L. C.

Very modern set up

P. B.

Excellent sevice.

J. B.

Chris in parts is excellent

S. R.

Very helpful staff

C. H.

Very helpful staff

R. M.

Very nice thankyou

P. G.

Excellent service.

P. H.

Very helpful.

j. b.

Great service

S. B.

Super helpful

D. C.

A1 service

t. s.

What an experience , Ben you have been amazing, I can not thank you enough for your assistance, assurance and help . Through the 1st day we chose our car you have explained everything easily, and answered our numerous random questions. You have emailed us keeping us up to date of everything. Nothing was to much trouble , your customer service is impeccable. One of the best , easy and trouble free experiences of purchasing our car . Thank you

H. H.

D. J.

F. M.

J. C.

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