Reviews of Halliwell Jones Warrington BMW. (Car Dealer) in Warrington (Cheshire).

Halliwell Jones Warrington BMW

556 Reviews

275 Comments

Car dealer

BMW dealer

Winwick Rd, Warrington WA2 8HY, United Kingdom

Description

Information of Halliwell Jones Warrington BMW, Car dealer in Warrington (Cheshire)

On this page you’ll find the address, open hours, more popular times, the contact, photos and real reviews of this business.

This business has received very good reviews from their customers, so probably it’s a place you should try if you are looking for this kind of services.

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Open hours of Halliwell Jones Warrington BMW

Popular times

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Reviews of Halliwell Jones Warrington BMW

S. P.

Customer service excellency! I wish I could say that more often about more businesses. Impeccable profesionalism from Service Advisor Anna W. (& colleagues), very kind & friendly experience, hat off to the Technician G Wo - great job and the video was very helpful and clear to understand. Many kind thanks to the Halliwell Jones Warrington BMW team, stay legendary!

S. U.

I Bought a Car off of Joshua in Used cars and couldn’t be happier. Very professional and easy to deal with. He got the car ready in a good timeframe even though it had only just come in. Recommend seeing Josh in used cars if you’re after one!

O. K.

Yesterday Friday was a bit chaotic and not many personnel available. But today Saturday was not bad at all. The gentleman in the Used Car Sales took time to understand what I needed, and was very pleasant. He said they've been extremely busy for the Used Car sales since Lockdown was lifted - good for them! And I had a great experience at the showroom so very happy.

J. P.

Great service and great customer care too I think her bame was Jo-ann but I'm sure that's wrong (im sorry) , senior sales advisor... my lad really appreciated the model car you gave 😁

C. L.

Went in to enquire about a used BMW. Total lack of interest from the sales staff. The car was unlocked from inside the showroom and that was it....... I had a look (stunk of cigarettes) and left. Will try elsewhere!

W. H.

I've been a regular customer of Halliwell Jones for a number of years; I decided that it was time to replace my 7 Series. I contacted the Halliwell Jones and Craig Hudson returned my call. I have to say the service and buying experience was outstanding. He took me through the new 7 Series and M760Li in great detail. Craig even managed to arrange for me to see an M760Li before I placed my order. From placing the order to taking delivery of the car I was kept informed all the way through the process. It was truly a pleasure to deal with Craig; he is an outstanding representative of both BMW and Halliwell Jones.

M. F.

Just passing by, bought a car. Great service, large range of new and pre-loved BMW. Helpful staff, but not too intrusive. Worth a visit, even if you're not sure.

J.

From start to finish, my car buying experience with Halliwell Jones has been very good. I used their online chat system one evening and was called the following morning - very slick. They beat a similar quote from a local BMW dealership to me by far and also were good to deal with on the phone and email, so it wasn't an issue that I lived 200 miles from the dealership. I dealt with Mark Wilson throughout the process. He made some suggestions, such as the type of alloys I went for and he was totally right about what looked best. My only issue was around paying the deposit and what payment methods they would accept, which could have been made clearer at the outset. Overall though I absolutely love my new 140i, and have been impressed with the service and also am happy that Mark has been in touch since selling me the car to see how I'm getting on with it.

D. R.

After my issues with my car the staff made the daunting visit really pleasant. Right from enquiring about repairs to booking in was easy. The loan process was so easy too and I was pleasantly surprised at the quality of car they loaned to me... I actually didn't want to return it. The service desk was easy to find and although it was busy they had plenty of cars to look at to pass the few minutes it took while they sorted the customer before me. They kept in touch with when my car will be ready and the updates about how and what is happening with my car kept me well informed. My repair was finished as they said and I was left wholly satisfied with the professional manner which was presented to me from start to finish. Every member of staff I dealt with answered all my questions and their knowledge was second to none. I'm struggling to find a fault really and if I was to find anything then it can only be that the brew machine was 20p. 🤣. I'd recommend using Halliwell Jones Warrington to anyone and everyone I know.

Ł. S.

best class customer service, friendly staff, very professional service and a detailed report, the service takes care of every detail, and I recommend the parts section, (great cosmetics for the car). thanks for the nice experience

S. C.

Customer friendly staffs. From the front desk to the sales person. They are all lovely based on my.personal experience. Would definitely recommend

W. D.

Never had a service like this before fantastic staff keep you up dated even send you a video of them inspecting the car and any faults than you to all the staff also the cleaners were doing everything cleaning everything covid free also curtesy car was amazing like for like cars

P. T.

Very nice, tidy and clean showroom. Sales people were very polite and welcoming without being pushy and in your face.

N. G.

Very attentive staff member James. Who kept us informed when ordering our new car.

C. C.

Salesman lovely, not pushy, there if u needed him and cdnt b more helpful.

E. M.

Really good service at HJ Warrington. Christina called me the day before to confirm the booking and kept me updated numerous times the following day. Many thanks to Andy as well for going through all service plan options and getting this set up for me. Looking forward to my next visit to BMW Warrington.

A. T.

Probably the best dealer for BMW in the north west. Staff are knowledgeable and service centre is always helpful. Unsurprisingly it’s expensive but to a certain extent you feel like you get what you pay for.

B. R.

The staff in the service department, especially Andrew, were absolutely brilliant. He kept me fully informed and listened to what I had to say. He did extremely well for me and he's a man who clearly understands his job and how to deal with customers. Once again. Delighted! Thank you.

H. E.

I took a vehicle from another dealer for a test drive, was so impressed that I was prepared to put pen to paper, however the deal fell through. Both parties could not agree on a price. I decided to shop around, I spoke to three different sales people via telephone. I gave the spec to all three sales people for what I wanted, I said whoever gave me the best deal would more than likely get the business. When I got all the quotes in and compared notes, I still thought I could get an even better deal. When I got in touch with all three sales people I said was that the best we can do they all more a less said yes. I said to all concerned no thanks, but thanks for your time. During the next few days, after some careful thinking I decided to have one last throw of the dice. I phoned this dealer and was put through to a salesman, he was very polite and listened to what spec I was looking for. He then asked me what was your best offer that you was given, I told him. The salesman replied to me if I could better the deal and give you everything you've asked for could we do a deal today, I said yes providing I was getting everything I asked for in writing and confirmed. Let's just say the deal was done and another thing that impressed me about this salesman, we had only spoken briefly over the phone and yet a deal was done. I would just like to say a big thank you to Mathew Turner, the salesman. PS I would just like to say the previous sales people I spoke to, were from Wilmslow, Stoke-on-Trent and Huddersfield. I rest my case. Bye

J. S.

My first service was brilliant from start to finish. The staff were so pleasant polite and professional, A courtesy car was laid on for me. Top class service

s. H.

Great service car was in and out in just over a hour

s. D.

Just bought a car today.. very good service..helpful staff. Can't wait to drive away in it this time next week!!

K. M.

Very helpful staff good garage for all your bmw needs

S. D.

Helping bmw drivers on a daily basis we visited this business delivering a vehicle which had just broken down!

A.

I have always received great service Halliwell Jones Warrington. The staff at reception and service department were spot on, I was kept informed. I felt at ease with all the COVID rules been followed. Thank you for the great service guys!

J. N.

I have used Halliwell Jones for my two previous business lease cars and they have been great. This time, Donna Hughes has been a pleasure to deal with and really did get us a great deal! Thank you very much for all your help

P. C.

11/10 best loaner vehicles ever. Would service my car here again just for a chance to drive one of those high end beauties again.

C. R.

Very helpful and professional. Car is great too

M. B.

Went for an interview, thought the place was fab, would love to have worked there despite the schlep to Warrington, to be sent a ridiculous e:mail telling me how well I interviewed but I did not get the job. Obviously performed really well then.. blx! 🤣🤣🤣

F. N.

I brought a used 4 series F33 this morning and can not praise the service and Michael enough he kept me updated on the process throughout and had the car ready for me when I arrived to pick it up and also went out of his way to help get the vehicle taxed as DVLAs site was down due to maintenance although I live over 300 miles away from this dealership I will certainly be doing business with them again thank you again Michael and the Team at Halliwell Jones Warrington , I am very happy with my purchase

D. D.

Took delivery of my 2 series active tourer yesterday, wanted to say this was the best car buying experience I have ever had, Sales Executive David Bevan was really helpful in making sure the car was right for our needs and throughout the whole process was never pushing for a sale which was a refreshing change, he made sure everything was taken care of and when collecting the car it had been prepared to a very high standard, the car is just over 4 years old but looks and feels like it has just been picked up for the first time. Enjoyed the whole buying process, if you are looking to buy a used BMW look no further than Halliwell Jones Warrington. Thank you to all at this dealership.

P. M.

Excellent branch of BMW. Great service. Even cleaned my car inside and out. Fab friendly staff 👍😊

J. W.

Very polite . Not pushy . Would deal with again

P. D.

Just the best experience Mark Wilson was the consummate professional and a genuine pleasure to deal with. I had spent almost a week with my local dealer trying to buy a car, the deal was done with Mark in under an hour. I got a great deal, all of my questions were answered and I was kept in touch at every point. Handover was really simple. Well worth the 200 mile round trip - you can trust them implicitly.

S. O.

Great service when it comes to the recall work. Shame they stole my sweats from the car and weirdly added their phone via Bluetooth? (Maybe less than professional) Otherwise fitted me in nice and quickly compared to other BMW centres.

P. A.

Friendly and helpful staff. Pleased with the service carried out on the car. Shame they hadn't run the vac over the inside as its the little things that count when you've just spent a lot of money on a major service.

N. K.

I recently bought a second hand Mini which I test drove before it had been pre-inspected by them. The car had a few issues that they said they would resolve before I could have it. The parts were not available via GE but I was happy to wait as this was a limited edition car. The parts took longer than originally expected and I had planned on using the car for a week away, Niel Douglas arrange for me to take one of their experience cars in lieu. When I received the car I had an issue with one of the run flats. When I contacted them they arrange for me to take it in the next day, prior to getting there a warning sensor popped up on the dash. When I arrived I spoke Andrew who arrange with the Service Manager to inspect the tyre and also get the car on the Analyser. The Service Manager arrange both to be repaired and gave me an estimated time to completion, I was kept informed by both of them throughout the day. The fault was not ideal but I accept that these things can happen. My overall experience from Sales through to Repair was Very Good. I have noted previous comment from Customers but can only say that I was well informed and the service was 8/10. I will have no hesitation in going back or recommending them to friends.

J. F.

David F. managed to get the car fixed and ready to collect in a matter of hours. He was very polite and courteous to me and my partner who went to collect the car.

R. M.

Very mixed service overall but happy with the car. I initially enquired online about a used vehicle and was contacted by the General Sales Manager (Sam) who was very helpful. After some negotiation we agreed a deposit and monthly payment and arranged a suitable time for me to test drive and collect the car if I was happy with it. When I arrived the car had been fully valeted and looked superb, I was happy and we proceeded to complete the sale and part-ex my VW. This is where things started to go wrong. My finance settlement figure from VW was approximately £250 short (as I had made another monthly payment since the final figure was produced online). I agreed with Sam to pay an additional £250 deposit on top of what we'd already agreed for the vehicle and wait for the excess payment to be refunded by VW. Not too much of a problem but this left me £250 out of pocket initially. Fair enough and I was happy to proceed nonetheless. It then took approximately 4 hours of waiting to complete the finance and ultimately handover the keys. I can understand they are short staffed at the moment and rely on other offices to get things moving but I wasn't offered even a drink once during this period. Again, I can understand due to current social distancing measures so was happy to let this slide. We completed the sale and off I went. A couple of weeks later I discover than another payment has been taken from my account from my previous agreement (part-ex) with Volkswagen Financial Services. I was assured this was cleared by Halliwell Jones when taking the keys to my BMW, so I dropped them an email to find out what happened. Apparently VWFS received a payment of £8,800 (around £4,000 short of the actual settlement figure) for my previous vehicle. I immediately contacted Halliwell Jones who have absolutely no record of this payment being made and advised me to look into it from my side. I certainly haven't paid £8,800 of my own money to VWFS so it remains to be discovered where this money has come from. It turns out that Halliwell Jones never actually settled the agreement with VWFS due to an 'admin error' and I still had the outstanding balance left to pay. Sam got in touch and apologised, escalated it to the Finance Manager who thankfully arranged for the payment to be made immediately. This left me £250 out of pocket once again (effectively now £500 total). Sam kindly picked up the phone and agreed to make a one-off payment to my account to ensure I wasn't at a loss and we agreed the figure of £250 on the call. A few hours later I receive a payment of £205 from Halliwell Jones, so I dropped Sam an email to find out why. His response was 'it is whatever your monthly payment was with VWFS'. I appreciate the gesture but what's the point in lying about the amount of money to be transferred? All-in-all I am happy with the vehicle and am glad the issues have been sorted, but it was a pretty poor customer journey overall. The staff I encountered were friendly but if you're expecting a premium experience for the amount of money you're paying for your lovely new BMW then I think you'll leave a little disappointed. I look forward to finding out where the partial payment of £8,800 to VW came from.

W. W.

Many thanks to Craig Holden who sold me my car with his down-to-Earth, no pressure style to his selling. Also a special thanks to David Wilson, the Customer Services manager who went out of his way and stepped in to personally resolve an issue with my wife's car. Top rated service from both!

D. R.

We have been buying cars from and having our servicing carried out by Halliwell Jones Warrington for a number of years. The whole team always offer a friendly smile and efficient service. We recently bought two new cars with the help and guidance of Mark Wilson. Mark always proves himself to be knowledgeable, polite and offers guidance without being pushy in the slightest. Without hesitate we would go back again. Many Thanks.

J. J.

My experience with Halliwell Jones has only been positive. I dealt with Mark who led me through the process. I am very wary of dealing with people I do not know. I work on the basis that I am suspicious unless proven otherwise. I had never bought a car from someone I did not know ....and I bought it unseen! I can’t believe I did that ! It has been proven to me that Mark and Halliwell Jones are reliable and can be trusted. Mark is a busy (and obviously a successful) salesman , but not too busy to deal with a fussy buyer like me. Mine was not a huge deal but he spent time to make sure I was satisfied and I thank him for that. JR Jones Rhos on Sea PS. I never give 5 stars

P. C.

Just bought a 4 Series M Sport from Halliwell Jones in Warrington. Mark Wilson was the salesman and was brilliant. Nothing was too much trouble. Everything was quick and easy from sorting my part exchange to picking the new car up. Everything sorted in just two days. Car was prepared and was immaculate upon receiving it. I would not hesitate in recommending to friends and family to deal with Halliwell Jones and especially Mark Wilson who is extremely knowledgeable about the cars and also very professional polite and courteous. Excellent experience. Thank you.

R. A.

Dealt with David on the purchase of a car. He was helpful and attentive, and everything was done remotely due to covid regulations and a safe and contacless handover was done. A pleasant experience. Thanks David, if you see this!

J. T.

Halliwell Jones BMW has a team of excellence service representatives, and a team of sales agents. Both of which seem committed to their customers new or old. The service guy I've been working with Andrew Bennett, has been courteous and provided all the information required to help process my issues. They have gone out of their way to assist, and help me to minimise cost and maximise the benefit to the car from my expense. Will review again in a week once all work is completed. Very happy with halliwell Jones. Will be buying my car direct from them, next change of vehicles.

A. J.

Excellent Staff, Mark Wilson was a very experienced knowledgeable and friendly member of the used car sales team, really quick to get back with any query or concern and is a credit to the dealership. Very pleased with the car and the finance team are also excellent, no pressure sales and made the whole experience fantastic. In short if you're after a new or used BMW go visit these guys in Warrington.

n. m.

Sadly Dave on the service desk was on holiday today so had to wait 45 minutes outside for the official 8am opening time rather. Dave, you are a legend. Enjoy your holiday but get back soon. The place is not the same without you

J. S.

The salesmen (Mark Wilson) was very: welcoming, polite, friendly and patient at all times. He was very professional and easy to contact and very knowledgeable about the vehicle that I purchased and very knowledgeable about the financing deals available. He was able to answer all questions and queries that I had and ensured that I had chosen the right car for me. I would %100 reccomend both Mark and BMW Halliwell Jones Warrington to anyone. (Bought a second car, March 2018) Again Mark Wilson was fantastic: Friendly, Patient and very knowledgeable, and fast to respond to any emails or messages that I had left him. I informed Mark of what kind of car I would need and what it would be used for and he was able to help me choose the perfect car for a second time. I would recommend Mark and BMW Halliwell Jones without any doubt. 10/10.

L. A.

Car was booked in for a service and a MOT. Drop off was easy and quick. Car was ready before expected and collection was quicker than drop off. The only negative was the lack of courtesy cars.

V. T.

My fiancée and I bought a 435d from here and the quality of service is more than worth a mention. Mark Wilson was superb throughout. He moved heaven and earth to get a deal that worked for us, he was very knowledgeable re the car and made the test drive a lot of fun! And this isn't even mentioning the quality of the coffee and the offer to valet our other car! Thanks very much Mark, see you in a couple of years for the upgrade!

L. W.

Bought my X1 over a week ago through Mark Wilson, who couldn't have been more helpful or accommodating. The car was exactly as he had described and I saw the car on the Thursday, driving it away on the Friday to suit me as I had some time off. All staff at Warrington were very friendly, approachable and professional. Definitely felt like I was in good hands and wouldn't hesitate to recommend.

Y. X.

First, Mark Wilson is a very good salesman! He explained everything very clearly and that is what I wanted! Once I got new questions, he would find the right answer for me. Second, the financial manager, I forgot his name, was very patient with me. Finally, everything is spot on! The staff is very friendly and they showed very warm welcome every time I visit. But I don't know the service department. Because most BMW dealers have bad reputation for their service department. I hope it would be good for me. I would recommend Halliwell Jones Warrington to everyone.

C. P.

Certainly the best BMW dealer I've dealt with locally. That said some of the others really leave a lot to be desired. This dealership is happy to haggle over the phone and allow you to turn up, with a refundable deposit in place and check out the car then decide to buy or not. That is extremely helpful, and makes life much easier knowing you're going into a deal knowing the final price etc. Sales staff are generally excellent.

R. K.

I recently bought a new 118i from BMW HJ Warrington and the whole experience has been brilliant. It was the first time i had bought a new car so i was a little nervous. The Salesman Mark Wilson made things very easy for me, he was very honest from the start, I know he got me the best deal he could and you can tell he really cares about making the customer feel happy before they agree to anything. It has only been a few days but so far so good and the car is even better than i imagined. Would highly recommend to anyone considering buying a BMW to use Halliwell Jones in Warrington and if you get to talk to Mark you will be well looked after.

D. M.

Just bought my new car from them two months ago from corporate. Amazing customer service always go the extra mile. Car was delivered on the date stated at time of singing. No fault with the dealership what so ever. Highly recommended.

M. T.

Couldn’t be happier, Mark Wilson was great, he got me the deal I wanted, was really helpful and answered my endless questions and requirements, he offered me the best deal, so the 230 mile journey was worth the effort. everything went smoothly on collection, and was completed in no time. Ive had Lexus before, and this exceeded that, so overall I’m very happy.

L. W.

Excellent service from Mark Wilson and BMW. Bought a 1 series M Sport X Drive with 7,000 miles on the clock and the car was like brand new when we picked it up. Mark explained everything in detail and was a pleasure to deal with. Follow up service has also been good. My first experience of BMW and wouldn't hesitate to recommend this company or buy another car from them.

J. D.

Not the experience I was hoping for when buying a BMW!!! Was going quite well dealing with the salesman. However every trick in the book was used to squeeze as much money out of me as possible. For example:- I'll have to ask the sales manager, the payments have gone up since the original quote. Do you want to put a deposit on the car before you come to look at it, do you want to put a deposit on the car while you think about it. Do you want to put a deposit on the car before you test drive it. We are a very busy garage and you will likely miss the car if you don't... Yawn.... In hindsight I should have just walked away at this point. I had been led to believe certain things would be done for me before I collected the car. Then that was no longer possible after I had signed for the vehicle. So I ask for part of what I was led to believe again they said that there was no way they can authorise it. I expect it would have cost them about £10 if that!! I know this is what 99% or car salesmen do. I had just expected more from BMW and Halliwell Jones being prestige brands. This experience spoiled the experience of purchasing my new car. I started to wish I had kept hold of my existing car. I was originally only going to leave 2 stars, but after recently visiting the service department. They seemed very helpful.

D. M.

We live over 200 miles away in the South of the Country, so initially cautious above buying a pre owned car we hadn't seen so far away. However, from the moment we spoke to Mark Wilson, we were reassured by his professionalism and great customer service. The car was as described (he also sent a video for us), and was in immaculate condition. I would thoroughly recommend Halliwell Jones if you're considering a BMW, you cannot fault the customer service.

L. L.

Me & My Partner Travelled From Newcastle To Purchase a 4 Series, Mark Wilson Made The Process Fast, Easy & Simple. The Staff Were Fantastic Everything We Needed They Gave Us. Hospitality & Customer Service Was Great, Would Highly Recommened. We Will Be Using Them Again In Future, Thanks Again Guys

L.

Excellent service! Staff very friendly and helpful, went above and beyond. The video sent to me to show dangerously worn tyres (which I was previously unaware of) was invaluable and potentially life saving! Definitely recommend.

G. C.

The sales executive, David, was very helpful and courteous when showing me some cars that interested me. No pressure, just allowed me to get a proper feel for the cars, and provided me with all the information I needed. An excellent experience!

P. B.

Congratulations to Donna Hughes for a perfect Sale! I've driven Audi cars for the last 18 years and, not only did Donna convert me from being an Audi driver, she took time, trouble and patience to pay attention to detail and deliver my BMW exactly to order and on time. Many Thanks once again Donna!!

J. G.

Staff very polite. Very helpful. Did a recall job on my X6. Felt well looked after and it's now like a new car again.

O. H.

Really pleased with the service we had here. We dealt with Jenny in sales and she was extremely helpful but without being pushy, which is refreshing when dealing with car sales! She was knowledgeable and nothing was too much trouble. Would definitely recommend this garage if purchasing a BMW!

A. H.

I am very pleased with the after sale service provided to me by the above branch. After having a terrible experience with the Chester branch i was please to find out that not all Halliwell Jones' branches are like that. The car was booked straight away and fixed within one day. The staff was extremely helpful. No hard sale at all. I definitely recommend the Warrington branch.

C. L.

Upd-April 2016. Sent car in for repair after a minor bump (not my fault) they dealt with insurance etc and did a fantastic job, car was ready exactly when they said it would be, really happy. Thanks Went the other month for new tyres. Excellent service from start to finish, let me know what was going on while I waited (good coffee and biscuits). They even told me about a security update that was needed on the car, I knew nothing about it would have thought BMW HQ should have sent me a letter, they sorted me out with that too. Car was clean and tidy afterwards not expecting that. Felt good when leaving, not something that happens after buying 4 new tyres, and they were only £1 more than on-line. Worth it.

J. p. M.

I bought my 2017 X4 from Jonathan and what a wonderful experience it was.From my initial enquiry to day off collection Jonathan had been more than helpful.The car was presented to me in showroom condition before we headed for the ferry home to Ireland. I would strongly recommend this dealership and there salesman Jonathan.

V. P.

Had a fantastic service from Mark Wilson at Warrington centre. He was brilliant and very patient in guiding me thru the whole process from reserving the vehicle to purchasing it. Being a first time owner of a BMW i really enjoyed the experience at the Warrington BMW centre. Thank you Mark..

M. L.

Went to have my car serviced at Warrington and the customer service was excellent. The support that you get is fantastic and the two members of staff Paul & Stuart were fantastic. Couldn't have wished for better customer service Well done!

D. M.

Bought 2 cars from here and both times couldn't have asked for more. Staff very good and friendly

A. F.

We went to look at a BMW X6M50d on Saturday and drove away in it the following Wednesday. Our Salesman (Mark Wilson) ensured that the transaction went well and everything from taking the private reg from our old car to small bits of bodywork on the new car were taken care of smoothly and efficiently. I would definitely use Halliwell Jones again and recommend them to anyone. Mark is also a credit to them. Well done Halliwell Jones! Andy and Michelle

B. P.

I am so pleased to have taken delivery of my beautiful car today, the process overseen by Simon Baynes and the team of experts at Halliwell Jones Warrington. Based on my recent experience, I can confidently state that these guys will pull out all the stops when the going gets tough, with customer care being paramount. Well, that, plus their genuine passion and pride in every BMW they sell. With service of this standard and a selection of top-deal cars at HJ BMW Warrington has, I cannot find a reason why I should not recommend this dealership. Even the hot chocolate in their café bar (complimentary) tastes luxurious compared to another BMW Dealership in the northwest whose name I won't mention. The concept of different BMW fifedoms was news to me. As far as I am concerned, HJ BMW Warrington simply represent BMW and don't see an external BMW problem as something to be avoided, but rather it takes responsibility in addressing the situation - as BMW. Thank you for being here.

I. G.

Only went in to pick up some pre payed parts for my fathers colleague but was in and out in two minutes, very simple.

D. G.

As you would expect, another first class experience buying from Halliwell Jones BMW Warrington. Just picked up my 7 series and the service from Mark Wilson was 2nd to none. Nothing has been too much trouble and throughout I've just felt like a VIP!

E. S.

I've just got my new car and the overall experience from start to finish with the salesman mark Wilson was fantastic. Nothing was too much trouble and everything ran through so thorough! Thank you

A. G.

Wanted £50 to stamp a service book!! so i sent off the book with a SAE and they didn't charge me! Turned a discourtesy into a courtesy and a 1 star review into a 5 star. Well done!

M. B.

Dealt with Paul from the service department....car ready on time and he brought it round for me....pleasant knowledgeable staff working in a place where your made welcome ...excellent experience...👍

S. M.

Just to say I have had amazing service from Garth Smith, who has been at the end of e.mail, telephone, helping me with questions I have, after purchasing my beautiful Mini....from You.. Gareth has been so oblidging, helpful, with paperwork, hè has been a star. Good service is very rare These days, but Gareth has been Excellant, and needs recongizing, for his careing, passionate service I received, Thank you. Sandra M Minghella.

A. C.

Great new BMW car purchase experience. The new car sales executive Matthew Higgins was first class from purchase to handover yesterday. We would highly recommend. Thank you very much !!

l. g.

Got my mini service done here, very efficient. Parking is a bit tight, don't know what to suggest about this, but be aware. All good really. Thanks.

H. B.

Will definitely buy my next BMW from Halliwell Jones, having previously dealt with Williams BMW i can honestly say the difference in the level of service is light years apart. A special mention has to go to Mark Wilson who is by far the most professional salesman i have had the pleasure of dealing with, after having poor service from Williams he has proved that Halliwell jones are in a different league thank you Mark.

L. A.

Amazing customer service with the added plus of feeling completely safe thanks to a contact-less check in and handy Tissino anti-bac wipe dispenser, wiped the unit and my hands.

B. N.

My wife and I purchased a Bmw X4 from this dealership last Thursday. We made a 12hr round trip and found the effort on our part to be well worth the long drive down. Mark Wilson made it a pleasure to buy a car from this Bmw dealer and he endeavours to ensure that the customer experience is a positive one. Mark is most definitely a credit to the Company.

S. A.

Had our car serviced. Great service and friendly staff. Thank you.

B. I.

Rang up and within half hour had my car in and being repaired whilst travelling to Scotland. Fantastic customer service and a fine example to follow.

M. C.

Car in on a recall. Excellent service and they cleaned the car.

R. W.

I am meticulous with my m5 & DB9 bm went in to fix loads of problems left by williams liverpool. Went in again for paddle shift replacement, car came back tyre pressures adjusted etc. Paul mcean in service exellent.

N. B.

We went here for a recall service appointment and to do a test drive. Both the service team and the sales team were very professional and very helpful. I would recommend them as a BMW dealership.

P. M.

Fantastic buying experience from this dealership, especially Norman the used car sales executive. My first car from BMW and I couldn't ask for more in terms of customer service.

R. K.

Great service and discount by James Good advice on choosing option Easy to find as straight off motorway Would recommend this dealer as I drove up from Oxfordshire to buy my car

P. W.

Excellent service and easy to deal with even from our location in Essex. Everything was as promised and thanks to Mark Wilson for making our transaction as smooth and easy as possible.

A. T.

Had a drivetrain error looked into here. Problem diagnosed and sorted very quickly and because it was a known issue was sorted 100% goodwill. Cant ask for more than that! Thanks very much

m. c.

I would love to recommend Nick Wilson BMW Sales Executive at this business, his professional and friendly service really made a difference to the brand and the dealership. Anyone looking for their next BMW, please contact Nick he will not disappoint you! Thank you all!

M. C.

The staff answered the questions put to them

R. M.

Customer service great at first tried to book a test drive of a 2 series week later im still waiting for a call. I will just use an alternate franchise have tried to chase them up twice

D. L.

Fantastic service from your Parts Department, really helpful in getting parts for my 1989 BMW 320i E30!!!! CHEERS GUYS YOU'RE GREAT KEEP UP THE WORK!!!

h. k.

Very happy with recent purchase

C.

Great service team, very friendly and knowledgeable.

C. C.

Great communication with service department, andy was a pleasure to deal with.

P. S.

Excellent service reception personnel. Good communication as to progress with job and reassuring solution to problem. Good facilities for drinks whilst waiting.

S. M.

I was assisted as soon as possible after mobile mechanic walked off with locking wheel nut. Team really helpful and part ordered

G. R.

Many thanks to Mark Wilson.Excellent service throughout the transaction. Would certainly recommend both the dealership and the salesman.

L. Y.

The service centre/dealership location Warrington is FAR too congested. The area to park in is ridiculous.

M. S.

Always receive excellent service here. Great communication and pleasure to deal with.

J. S.

Excellent service,

R. M.

Travelled from glasgow to purchase the car. No problem of any sort. Nice staff and good experience

S. D.

Very friendly and helpful staff customer service outstanding from start to finish.

J. P.

Went in for a recall on an x5. Good service overall but had to wait quite a while to collect my car from the service desk

C. M.

Great staff made to feel very welcome. Good tea and coffee comfortable waiting area . Very clean . Nice place .

B. S.

Covid safe, service slower than normal but usual BMW performance to customers.

A. M.

service and m o t proceeded without incident AND reasonably priced

G. S.

Great service. But wow how expensive can an hours labour be. I almost fell of my chair when they told me..

C. W.

Brilliant Service. Staff really care. Great coffee and facilities. James is just a top guy to deal with

M. F.

Cant complain about everything, craig couldnt do enough for us and would recomend anyone else if going to the dealership to ask for him.

H. L.

Good service and they wash and hoover car as well

D. 7.

Great team great customer service my car checked over with no big issues honest reliable group definitely call back. D jervis

N. W.

Thrilled with my new car from Halliwell Jones. Can't thank Mark Wilson enough for the brilliant care and service he provided from start to finish.

M. C.

Great dealership, the new self service for dropping off keys for a car service is fantastic.👍👍

D. H.

Just purchased my 3rd car from here. My last visit I dealt with Mark Wilson and I couldn't of asked for better service, everything clear, concise and simple.

R. D.

Great service just do not ask for number plates to be made at point of sale this will not happen a shame good sales team poor parts team

R. K.

Superb alloy wheel refurbishment by the team at HJ. Really great job.

R. S.

Visited to see a used car there. Overall very happy with the visit but the car wasn't quite in the condition it looked online

K. G.

One of the greatest stadiums I've ever past on the 21 bus, paying zero attention and reading the metro. Thanks Google.

S. S.

Some beautiful cars at a great value, you are really looked after when you have you car in for a service.

J. D.

Orders a part for my wife's Mini and collect it at the time they stated no problem

P. F.

Great sales team especially the mobility guy. Nice manor and very helpful staff no pushyness

D. G.

Absolutely perfect service from Mark Wilson everything fully explained and could not have done more to make buying any easier or better

D. W.

Will (I think he was called) saved the day after going back 3 years later i wouldnt use this place due to rude staff but looks like they are back on their game.

S. B.

Great service. Recommend getting a service plan to keep it as cheap as possible and spread the cost.

C. S.

Top class car showroom. Great value helpful staff. Fantastic service

m. h.

Extremely helpful, and a very welcoming team here. No pressure , just knowledgable staff who are interested in finding what you are looking for..

J. T.

Very friendly. Injoyed myself .being there.cant wait toget my new car.thank you.from julie turner.

P. D.

Love the self service check-in and check-out. It beats standing around at the service desk!

R. A.

Nice showroom. Felt a little pushed into finance though. Would go back again though when in the market.

m. s.

Used the bmw side if the place, they are very good and I went away with exactly what I wanted at a good price

C. W.

Lovely place, very nice to deal with, and top class cars

K. o.

Feel like no cars on forecourt the ones on four court are all preparation, poor on cars.

S. Q.

Turned up at Appointment Time, all ready when promised - helpful and courtious staff

P. K.

excellent service, prompt and maintained social distancing throughout

R. W.

Friendly staff nice place. Can I have a new car now please?

J. J.

Good selection of high quality cars. It's up to you to agree a good price

T.

Mark Wilson was really helpful. Put me under no pressure and the whole thing ran smoothly. Thanks.

J. K. P.

Great service nice people very efficient recomended.

S. F.

Fault with car recall collected on transporter and back day after all clean and shinny

j. e.

Great dealership, great customer services

B. P.

Only popped in cos my car had s recall but everything went smoothly

H. L.

I dealt with Mark Wilson and was very impressed by his communication and professionalism. Recommended.

B. N.

Perfect sales service from Gregg. I'm based in the south east and bought a car hundreds of miles away here seamlessly

J. M.

Service Dept very efficient and easy to deal with. No complaints. 🙂

W. P.

Very good customer services

E. B.

Very efficient when my mini needed repairing and kept me informed of progress

j. w.

Nice place bit sat in the waiting room for 5 hours just to be told my car has to stay in

M. P.

From entering to leaving the service was excellent.

J. T.

Very well organised. Efficient. Highly recommend going here. Excellent choice of cars.

A. I.

Great service great cars just need the money to buy my dream

S. D.

Very pleasant and helpful people, nice lot of cars

M. A.

Very helpful staff very good service thank you

L. S.

Friendly and helpful. Clean and tidy. Comfortable seating area,

H. H.

Excellent service however failed to follow up as promised

c. M.

Excellent service 5stars

D. C.

Very fair deal and easy process in very difficult times

P. T.

Another good experience purchasing a new car from Halliwell Jones, a big thankyou to mel

V. P.

Dan Taylor was excellent from start to finish. Thank you Dan

A.

Excellent experience. Thanks to the very helpful Mark Wilson who was polite and professional.

S. O.

Great service. But wow how expensive can an hours labour be.

H. R.

Fantastic service and people that work there nothing too much trouble.

j. k.

Excellent service. Staff really helpful.

S. W.

Mel os the one to ask for, shes great and has all the time in the world for you.

i. w.

Great cars. Sales team just didn't make me feel special.

S. C.

First class customer service. Just can't praise this garage enough.

R. P.

Free drinks and tv while waiting and good customer service.

M. P.

Great place excellent staff every time I'm in there

D. H.

Cut off on the phone more than once. Otherwise friendly and helpful staff

A. W.

I received a great service and warm welcome.

N. N.

Good service and customer experience

E. F.

Nice cars inside

B. H.

No hard sell, just lots of details. Good salesmanship guys.

A. M.

Probably the best BMW dealership in Cheshire. Great service

C. M.

Quick and even got a courtesy car

M. L.

Always love coming here but end up spending so much! 😂

G. G.

Great people to look after your pride and joy

K.

Very friendly staff and make you feel welcoming.

C. P.

Friendly knowledgeable staff, will definitely be going back

M. K.

👍

J. W.

Great choice of vehicles and a good personalised service

B. G.

5 star service even in lockdown.

S. H.

Great cars and helpful staff

J. M.

Excellent staff very knowledgeable lovely coffee

O. C.

Very helpful and very nice staff. Thank you guys .

e. o.

Good visit ...didnt leave with a car tho 😪

H. F.

Very welcoming, good customer experience

A. y.

Great service from start to finish.

P. D. w.

Never realised how big are place it is and how they make damaged cars look like new again

R. Y.

Couldn't be more helpful today the staff went out of their way to help us

D. G.

Great service here and helpful staff.

A. B.

Great service a reasonably priced.

R. M.

Nothing to report all staff has been really friendly

T. P.

Quick dealer ship, no hustle.

J. A.

Always helpful in the parts dept.

J. M.

Excellent customer service.

C. R.

Great service lovely friendly people

S. B.

Good service and friendly staff.

A. C.

easy from start to delivery

M. H.

Finding a parking space is very limmeted indeed

L. F.

Excellent quick and straight forward

P. S.

Service is average for the price and expected standard.

P. B.

Excellent service unlike Manchester

A. S.

Nice place friendly and very interesting

H. A.

Excellent organisation and customer service.

L. H.

Cleaned my car and they got it back to me on time

S. B.

The staff are very helpful .

S. C.

Very helpful staff

A. R.

Love visiting to buy new BMW's

A. B.

Lovely staff very knowledgeable

c.

Usual main dealer arrogance and attitude

A. B.

70 plate out in September!

A. D.

Very efficient and good service.

Z. J.

Very helpful and kind staff

W. M.

Fantastic

D. P.

Staff are very helpful here

S. H.

Excellent service as always.

W. H.

Very friendly staff

I. G.

Excellent service

T.

Good customer service.

A. M.

My work

R. N.

Friendly and helpful staff.

J. F.

Usual dealership nothing special

K. H.

Excellent customer service

A. C.

Staff friendly

M. P.

Top guys

M. P.

Very good

J. J.

Top quality service

m. c.

Excellent customer service

P. C.

Very helpful staff.

m. k.

Very professional and courteous

g. h.

Amazing service.

M. J.

Great service.

S. G.

Staff are very helpful

I. J. B.

Friendly efficient enviroment

R. D.

OMG how much for a service?

K. N.

Quality customer service

A. N.

Not best customer service

m. r.

Not living up to expectations

C. T.

Very good recommend

j. f.

Great service

P. H.

Bought a new BMW m140i

S. N.

Excellent personal service

P. B.

Great service

D. F.

Top service, A1

M. R.

First Class👍

L. F.

Great service

K. R.

Helpful staff

j. h.

Excellent service

T. M.

Great service

C. B.

Great service

R. M.

Excellent service

D. F.

Very professional.

N. B.

Buu

m. f.

A++

D. F.

Friendly and professional.

D. D.

Fantastic

M. B.

Very Friendly

A. S.

mint

D. S.

Egg innit fam

H. G.

Professional

V. I.

(Translated) Nice cars open but it's a waste of money (Original) Otwarte ładne auta lecz.szkoda kasy

K. J.

S. L.

C. W.

D. M.

R. M.

R. G.

K. T.

B. W.

Contact

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