Reviews of Buckingham Car Dealership. (Car Dealer) in Woking (Surrey).

Buckingham Car Dealership

443 Reviews

319 Comments

Car dealer

Audi dealer

Used car dealer

Air conditioning repair shop

Car dealer

MOT Centre

Volkswagen dealer

Albert House, Albert Dr, Sheerwater, Woking GU21 5JZ

Description

Information of Buckingham Car Dealership, Car dealer in Woking (Surrey)

On this page you’ll find the address, open hours, more popular times, the contact, photos and real reviews of this business.

This business has received very good reviews from their customers, so probably it’s a place you should try if you are looking for this kind of services.

Map

Open hours of Buckingham Car Dealership

Reviews of Buckingham Car Dealership

D. W.

I bought a beautiful Audi Q5 from Billy and sadly encountered a problem. The way in which Billy dealt with the situation was so wonderful, pragmatic and re-assuring. Had it all sorted without any fuss or bother. And a courtesy car thrown in for a good measure. Would recommend this dealership 100%.

A. S.

I was looking for a VW Passat for some time, and saw a great deal from Buckingham Cars on Autotrader. After speaking to Katherine on the phone I immediately felt the difference in the service - very attentive, very friendly. Of all the calls - Katherine stood out so decided to travel the 20 odd miles and popped over. The service I received was mind-blowing - just amazing. I am a fairly nervous buyer when buying anything over about 8K, and it showed, but the patience showed by Bill and Katherine was just awesome. From fulfilling all requests to my satisfaction, to an AA inspection - it was a very pleasant experience. I think the fact that they are owners does show through, they do really care. I do like they only specialise in Audi and VW (my two favourite brands). I intend to be buying my next car (VW Golf replacement) in future from here too. I also got a great deal on the warranty combined with a garage I now really trust. Katherine thanks so much for the baby dog you gave Mariam - (teddy- not a real one :) she loves it. You are rock stars. You have got a raving fan here ! Keep up the amazing work.

L. H.

Purchased an Audi Q5 4 weeks ago and I'm absolutely chuffed, from when I walked in the customer service was excellent, I was greeted straight away, explained that I'd seen one I was after online and the gentlemen took me straight to it! Took it for a test drive and went from there. From start to finish the process was smooth and easy. Very pleased

R. L.

I bought my vw golf from Billy this year. I was pleasantly surprised by his friendly manner and honesty. I have had some warranty work done on the vehicle which was dealt with by Judd and Alex confidently. I would highly recommend Buckingham in the sale of VW's and Audis and their after care. They have a good team of people and their certainly isnt any shortage of tea or coffee whilst you wait. I will be buying my future vehicles from Billy and recommending Buckingham to my friends .

C. L.

Recently picked up my new VW Golf from Buckingham motors. I was impressed with the service they provided and the car!! I picked a remap to be added on to my Golf and it was worth every penny. There is so much more power coming from it now and it's more fuel economical, its a no brainier!!! Thanks to Billy and his team for sorting me out.

D. S.

Recently spotted a mini for sale at Buckingham and called arrange to view and test drive. Dean provided detailed information on the car over the phone so I knew exactly what the cars history was. When I viewed Dean allowed me to take my time alone to check over the car and then take it for a test drive. The car was fab and purchased. Service was excellent and Dean provided first class customer service. Thank you,

d. k.

After looking for a Audi Q5 for some time and visiting a lot of different garages and car dealers it was a real breath of fresh air to find such a nice places as Buckingham vw Audi. After a couple of phone calls ( which were answered quickly ) I made the trip to see the car I was interested in. Unfortunately it was not what I was looking for but that is no reflection on the garage. Overall the dealer and all the staff there were very professional and I can recommend them if you want a straight talking dealer.

J. G.

I purchased my 1st car a Volkswagen 51 plate Polo & started driving the day I passed my test at the beginning of March & recently had have the pedal box replaced. This was done within a week of being diagnosed & free of charge. Fantastic service & extremely pleased with everything.

J. W.

My daughter was looking for a Volkswagen Golf and found one that Buckinham was advertising,we drove seventy five miles to view the car and was very pleased with the car and the professional and friendly service that Bill gave to us. When myself or one of my family are to purchase a car again Buckingham will be the first place we will be looking. I would certainly recommend Buckinham 100% when purchasing a car.

R. E.

Have just had to claim on my supplied warranty and am very happy. Car was booked in, work done, paperwork completed with absolutely no issues. Very professional team from office to workshop. Very happy with every aspect of dealing with this garage!

C. L.

It’s rare that I ever take a few minutes to write a review but in the instance I just wanted to say what a great guy Andy is. I had to travel quite a distance to get to Buckingham so was totally reliant on Andy being my eyes and ears. I’ve been badly let down in the past at other dealers where the car has been totally misrepresented so was apprehensive to say the least. To my relief the car was exactly as described and completely exceeded my expectations. Andy is nothing other than approachable and professional, no high pressure sales that make you want to run for the hills, just good old fashioned customer service, he obviously cares about the product and his customers. Would not hesitate to use again.

J. K.

A big thanks to Billy and his team, made my purchase so easy, no pressure to buy and lots of helpful advice. 100% worth a visit. Thanks again

P. M.

This is the 3rd car I have bought from Buckinghams and I must say they have been as brilliant as always, I will not buy from anywhere else. The warranty they sell has helped me out many times, claiming back as much as £800 when my fuel pump failed that I didn't have to pay for! Also there remap improved my fuel economy by miles, couldn't be happier

J. M.

Just purchased a second hand VW Polo for my daughter. WOW ! Buckingham's really are a family business , from our initial demonstration of the vehicle to picking the car up today we are very happy! Our Experience was fantastic , We would recommend this Garage every time! Many thanks

D. K.

Billy and the guys at Buckingham have been superb. Very easy buying the car and the aftercare has been great. Highly recommend.

B. T.

These are genuine reviews from customers who sent them into us via our website Gerry Ryan, 10/12/2015 Great experience from start to finish. Dean was brilliant with no pressure and doing everything possible to help including work prior to delivery and working with me to have the vehicle checked direct Volkswagen dealer. Brilliant service Barry Overington, 04/04/2015 Purchased a TT last summer and have been very pleased with both the car and the service. Several small faults have been dealt with efficiently under the warranty and have been very impressed with the friendly staff. Robin Stubbs, 09/04/2015 Finally a garage that was able to sort my engine management light, after 2 years of inferior service elsewhere have found you guys to be keepers! Excellent service and was well looked after!! Keep up the great work Douglas, 27/4/2015 In November 2014 I bought a 2004 Mk 5 Golf 1.6 FSI from Buckingham's with an extended warranty. The original warranty has already covered the cost of a new Nox sensor and part of the central locking system which needed replacement. I would like to record my thanks to Liam and Judd for sorting these problems out quickly and efficiently. Nick Shepherd, 7/11/2015 My Ford Fiesta failed the MOT test on emissions.Judd explained what to do to remedy the problem and I bought the car back an hour later,it was checked and it passed. Thanks for your help and I will recommend Buckingham's to my friends. Bill Grinberg, 18/11/2015 over the last 10 years between myself my wife and daughter, have bought about 10 cars from Buckingham's - reason is obvious - they care, as a sales rep on the road all the time I need to know my back is covered and they have not let me down once, no hesitation in recommending them Archie Smith, 19/11/2015 My daughter has bought two cars from and had several services with Buckingham, and has been very pleased with them. She recommended them to me and I have had excellent service over the last 2 years; I in turn recommend them to anyone else Rod Foale, 6/12/2015 Bought a used car, which wasn't expensive, but I was treated like a new car customer. A small issue cropped up, more nuisance value than a defect, but the service guys dropped everything and had it sorted out inside 24 hours. Exemplary service standard.....guess where my next car is coming from. Steve Callum, 18/12/2015 Just a quick note to say thank you to Buckingham Cars for fixing the Audi TT brakes. Your Boys in service did you proud. Fast, efficient and friendly. Good job! Please convey my thanks to Judd and the Workshop Team. Merry Christmas to you all. Cheers from Steve and Marilyn. Godalming. Karl Hannon, 13/2/2015 Buy with confidence! ? purchased an Audi A6 Allroad, even though a fault appeared that could not of been detected prior to sale ? Buckingham immediately got to work, moving other jobs aside to prioritize. Their service team are excellent and give you straight talking which is refreshing to say the least ? maybe some dealerships should learn from Buckingham! ? No hesitation in recommending the whole team ? thank you very much. Steve Jones, 14/7/2015 We bought my wife's car from Buckingham's 2 years ago and found their service to be exceptional. I have recently bought myself a VW passat estate after asking Russel and Bill to find this car for me. No request was too difficult for them. They sourced the car for me in no time at all. There were a few niggles on the estate but this was sorted without question. I have never come across such exceptional service from a car dealership. These guys put the big franchises to shame! I highly recommend Buckingham's. Special thank you to Bill, Russel and all the guys in the garage.

E. T.

Fantastic service. I bought my car just before Christmas and needed a quick turnaround to visit family. Bradley was great at organising the process and rearranging the schedule to accommodate. A bit more expensive than other places but worth it.

E. W.

Always received excellent service at Buckinghams, Woking. We have purchased 3 cars from them and never had a problem. All our cars have been serviced and MOT - excellent work. All staff are so polite and welcoming.

L. W.

I must share how delighted i am with the vehicle i purchased and how fabulous the customer service is at buckingham car sales. I was handled with what i thaught i icouldnt have wanted anything better than the service i received from bill and he also sold me a super audi convertable. I would highly recommend anybody to buckingham car sales. Look forward to the future many thanks guys!!! Lindsay

b. “. B. S. s.

Glad I purchased the extended warranty , I hadn't purchased a 2nd hand car for some time !! I forgot how important the warranty is . My cars been back 3 times in the last 9 months for warranty work . I am just thankful I have only had to pay to scan the car for the fault and not for the repair work . Thank you Buckinghams - would recommend you guys every time !

D. C.

Purchased an Audi Q5 S line in November 19 and over the moon with it.They are really good and very helpful I would buy another car from them and recommend them. If your looking for great personal service, definitely go here. Thanks guys

A. Q.

Purchased our BMW Z4 with Buckingham. Excellent service and nice people. Billy was very helpful and sorted all.

k. b.

I've now had my lovely Audi for two months and wanted to thank Billy and the team for a calm and easy car purchasing experience....a rare thing nowadays! Car is looking and going great. Very Happy. Kerry Baldwin

Z. P.

First class service as always. I would not hesitate to recommend anyone to Buckinghams. Billy and his team have provided me with a first class service for the last 11 years and I would not go anywhere else for my car purchases, repairs, servicing etc. Even when I turn up last minute unannounced with a little requirement, it's never a problem. These guys are invaluable to me. Woman need a garage they can trust and Buckinghams fit the bill perfectly.

M. M.

Everybody at Buckingham's are great. Very welcoming and you never feel pressured. Very knowledgeable staff and high quality vehicles. We have been customers for over 6 years now. We would highly recommend them.

L. M.

I've been using Buckingham Audi in Woking for mechanical works a few years now. They are always extremely helpful and nothing is ever too much trouble. It's great to find a garage that you can fully trust. I always find their prices extremely competitive too. I would definitely recommend them!

E. N.

Bought a VW polo from Buckingham mid 2020. The price was great and staff at Buckingham were very helpful and trustworthy. Will definitely return as a future customer

J. G.

Buckingham provided superb from start to finish and I would highly recommend their business. Brad went out of his way to accommodate me as I had a very short timeframe to get a car. I have a car which drives great and one which I am confident will last me for a long time. Excellent!!

R. J.

Hi I would like to take this opportunity to thank Dean, Kath and Alex for their courteous and professional response in regards to a deposit I paid prior to Covid 19. Due to my financial situation and being self employed I was unable to complete the purchase. They were more than happy to refund my money. Thanks once again! highly recommend this Company.

C. E.

Used Buckingham for many years for repairs and servicing both on my Passat & Golf, staff always friendly, knowledgeable and efficient. As a female car owner I continue to return to Buckingham as I am always confident in the work undertaken and never feel patronised or fobbed off.

M. M.

Bought a Golf from Buckinghams in the summer and so far I'm very happy with it. Needed something doing to it the week before Christmas and the guys were able to get it fixed very quickly. Friendly helpful service all the time, would recommend this garage all day long!! :-)

A. P.

We had a car dealer called "Andy" who was helpful in every way and assured us of our concerns about buying our car. He was efficient, explained all our needs and how the business could meet them. A professional service from a friendly business that understands the needs of the customer. Well done and thank you.

R. B.

It is rare I write reviews but I wanted to share my experiences with Buckingham Motors. I found the ideal car an 06 VW Touareg, low mileage and in very good condition. Test drove the car 2nd July 2017, possibly with the front grill falling off resulting in me driving over it I should have seen it as a bad omen of things to come. Undeterred I decided to go ahead with the deal after assurances another grill will be fitted and the vibration from the engine compartment to be investigated/rectified. Following weekend I pick up the car with grill and new engine mount fitted and head off down the A3 to Gosport. Get as far as Liphook service station, engine management light comes on "Diesel Particle Filter" (DPF). Phone Buckinghams and agree to continue home and return the car on Monday. Returned car to Woking and they drive me back to Gosport, I was to get to know the driver (Andy) quite well in the coming months. A brief account of events follows: 14 /7- Car returned to Gosport by Buckinghams with a cleaned DPF 18/7- Lost front grill again somewhere on the M27 19/7- Car collected from home returned a couple days later with brand new grill 6/8- Off to South Wales with a caravan in tow 10/8- Travel home got 10 miles, no drive or acceleration, max 50 Mph, not good with a caravan on the back, 10 hours later arrived home courtesy of 2 RAC recovery vehicles 11/8- Car back to Woking 1/9 - Car back with new DPF fitted 3/9- DPF & engine management warning lights come on 5/9- Back to Woking 9/9- informed that a new camshaft is required, then an intercooler, EGR valve, electronic acceleration unit and two new front wheel bearings It was at this time Buckingham Motors offered our money back in full, nearly tempted, but I had just paid for a tow bar to be fitted, not cheap. So on it went, finally they decided to send it to an engine specialist which resulted in a rebuild at a considerable cost to Buckingham Motors along with all previous parts that were fitted. If you haven't already given up reading this review by now I guess you are wondering why I have given them a 5 star rating. Well it is purely for the fact that Buckingham Motors honoured their customer and after sales promise of unequalled commitment to after sales care. I am certain they did not make any profit from this sale, they did not falter or quibble in their desire to solve the problem. I have had the car back now some 6 weeks with a 12 month engine warranty in place. I would like to thank all the staff at Buckingham Motors especially Alex in the service department and the proprietor for excellent customer care. A tad disappointed I never got an invitation to the works xmas party though!!!!

J. M.

OMG! I absolutely love this place. My daughter raved on about their customer service and after sales care when she bought her from them. So I thought I'd give them ago - it's been a while since I bought a car. Honestly, they were very helpful and made me feel so comfortable with my purchase. And the aftercare service is amazing!! Thanks, Bill, Alex and team :)

s. k.

Bought my car from Buckinghams on 2012 at their old premises. Since then I have kept coming back for all service/MoT needs. Friendly, professional and qualified. The team provide a great service, and I would definitely recommend them.

K. P.

I've bought my last two cars from Buckingham's, a family run business that you can trust. They have looked after me from day one, with regards to purchase, service, warranty work, and MOT's. Highly recommend this showroom

D. B.

Fantastic experience! We part exchanged our car and were given a good price, car we wanted was perfect and the dealer (Dean) was a true gentleman. Thank you so much for such a smooth and pleasant transaction.

H. B.

I have been a customer of Buckingham for the past 12 years - I have bought two cars from them and continue to get my vehicle serviced with them. I have always found Bill and his team to be honest, reliable and approachable, which is why I return and am happy to recommend the business.

A. G.

Great service, i bought my vw golf from Billy at buckinghams i wasnt able to buy the car out right so Billy explained that they do finance. It didnt take long at all about 20 minutes or so and i had a great deal from them so i took it straight away, i shall be going back there for services and if the car ever needs any repairs i shall also use buckinghams. Great team, great service

A. G.

Great customer service. All the staff are friendly and look after their customers even after the sale. Thank you Bill. Happy with the car I just bought. I would definitely recommend them!

B. T.

I bought a car from here and I had a small problem with my tracking rod. I booked it in for a service, and I got my car back on time like they said. Really good service and highly recommended coming to Buckingham if you had any problems.

J. B.

Called in to look at a car that I had found on the internet. Met by Dean who gave me the key and left to me to look around the car, start it etc. Provided me all of the information for the car and MOT details. Arranged to pop back for a test drive the following day, given the keys and went for a good test drive. A deal quickly followed once trade in was agreed and car was turned around in 2 days with a new MOT. The knowledge of the team and helpfulness of the staff is great, with a nice follow up after the purchase - will be using them again in future. Thank you.

A. R.

Recently purchased my Audi A5 3.0 TDI from here, excellent service from the moment I walked in the door. Car was delayed a day, but they put a BRAND NEW turbo on it for me, no expense spared. Very very happy

C. C.

I highly recommend buying a car from Buckingham VW & Audi. Billy and his staff are incredibly accommodating and make the whole buying experience very enjoyable. We would most definitely buy another car from this dealership! Many thanks to Billy and his staff for being so helpful.

S. P.

Having purchased an Audi from Billy at Buckingham’s my wife and I found the experience a really positive one. We were given time to look round the car, take it for a test drive and make a decision. Billy was there to give all the answers to our questions, present the history and documents and he was happy to fix a couple of things we noticed on the car before we took delivery. There was no pressure in the process at all. A pleasure to do business with, thanks Billy and the team.

L. R.

Purchased a car a couple of months ago, excellent customer service, friendly staff and very helpful throughout the process. Had a minor fault which they helped resolve without question. Cannot fault this team at all !! will definitely come back for servicing or another purchase.

D. A.

I bought a VW EOS from Buckinghams in the summer of 2015. I initially had a few teething problems with the car, but Judd and the rest of the Service team dealt with me in an honest and profession manner and all of the issues were resolved immediately. I bought a 3 year warranty with the car, and I am so pleased that I will build on the already friendly relationship I have with all the guys in the Service Team. I have had nothing but friendly and professional customer service from all the departments at Buckinghams, and cannot recommend them enough, based on my own experiences.

S. J.

Legendary customer service. Treated as a family member. Billy and his team are truly outstanding. The cars and after service is reliable as clockwork! Full marks all the way! Well done Buckinghams, you've changed my view of "going the extra mile for a customer".

P. A.

I have had excellent service from Bill and his team ever since I got to know them around 9 years ago. I had then a 11 year old Golf and they supported me in getting repairs and servicing done rather pushing me to upgrade to a newer model. I have always trusted their advice and it has always paid off when eventually my 16 year old golf failed MOT we had to accept the time had come to replace. We wanted a golf a little bit 'sporty' and black (my wife's request) I remember the following day Bill sourced just what we wanted a black Tsi low mileage in our price range. We did the deal and I took out a three year warranty and just had to call on that a couple of times which the team at Buckingham sorted out the repairs at no cost to ourselves. I still have that now 10 year golf and it's serviced by them. Again I accept that I may need to ask Bill to source something newer but similar in the future and hope this is possible. I really want to stick with who I know and trust.

g. b.

Just like to thank Bradley and the team for a very easy and stress free purchase of my new car. Amazing quality cars and prices can not be happier with the car. Will be returning when I upgrade in a few years. Thanks again all.

S. B.

I purchased my Audi Q7 from Buckingham about a month ago, found it had a problem with the gearbox, Billy, Alex and his team bent over backwards to resolve the problem, which they did and the car was delivered back to my home in Enfield at no cost to me. Excellent service. If your thinking of buying a car please check Billy and his team out at Buckingham first, they are friendly and did not pressurise me into buying a car, nothing was to much trouble. First class. Today my Audi Q7 was booked in at short notice for remapping. The car went in a seven seater family car and came out a seven seater sports car! NO JOKE!! I'm gobsmacked how quick my car is now!! The best 250 I have ever spent! Alex is the man to see, trust me nothing is or was to much trouble for him, he is a real credit to Billy's team. Remapping my Audi has found the true power of my car! As I said, the best 250 I have ever spent. Billy congratulations on a great team. Many thanks Steve B.

M. B.

Bought my second car from here 2 years ago and the service I receive has been first class. All staff are very helpful and approachable and will answer any questions/queries you may have. Would certainly recommend them to anyone looking to buy/sell a car.

m. s.

Hi would like to share my experience with buckingham i bought my Audi A5 in March car has been great till EML came on i contact Billy who sold me the car he gpt me booked in 2 days later they diagnosed the problem fitted a secondry pump and i was on my 90 min later. Great after sales will be back fpr my service and ne t car

B. S.

Took the plunge and decided to get my E350 remapped with Quantum at Buckinghams all I can say is WOW the addotional performance this has given is quite incredible and I have also noticed a slight improvement in fuel efficiency although it will probably take several weeks / months before I notice a big difference. If your thinking of remapping do it Billy and is team know what they are talking about and the service I received from all the staff was superb. Well done guys for a great job.

J. G.

I can't recommend Buckingham VW Audi enough - Staff were friendly, extremely helpful and honest throughout the entire process. I brought a VW Golf and I couldn't happier with the support before and after collection! I would give 10/10 if I could!

C. R.

5 stars and more! I recently bought a VW Polo from Buckingham and have been bowled over by their outstanding friendly, professional customer service throughout the process. From test-drive to reservation, from the smooth transaction to driving it away, Billy was super friendly, knowledgeable, honest and gave me real confidence in buying a second hand car which my children will learn to drive in! Billy followed up the sale to check all was well, and Alex unquestioningly replaced a hubcap and fixed a wiper issue. I have already recommended Buckingham's to friends, and will definitely be servicing/MOT my car back with him. What a joy to find a 'family-run' honest and reliable business!

B.

Picked the car up from Buckingham after having the alloy resprayed. As per previous experience wonderful communication and service. A job well done

E. B.

We have been buying and servicing our cars from Buckinghams for several years now and will continue to do so in the future. The sales team are excellent and extremely knowledgeable.. The service team are quick, efficient and very helpful.

S. H.

I own an Audi A5 and recently asked the guys at Buckingham of Guildford to look at the cause of a noise when I depressed the clutch. Very helpful, gave me a clear understanding of what was happening and very reasonable quote to fix it. Duly booked in the following week, kindly provided a loan car for the day, all work completed quicker than I had expected, picked up valeted car which now works quietly and is now as good as new - much appreciated, very happy to recommend especially if you have an Audi or VW, these guys are experts and very friendly and easy to deal with

B. G.

This is how buying a car should be. Great service by Dean. Gave us a chance to look at the car on our own. A no pressure sale. Car was in a stunning condition. Great after sales service. I can not recommend them enough!

K. B. (.

Was interested in buying used car from this place, but I decided to go with different one. But because of how professional Bradley from sales is I needed to write review because you will never meet someone like him in used car sales, if you are looking to buy from them ask for him and he will do everything to help you out.

K. F.

Had two excellent experiences here, I brought my last two cars here and both times I found Russ very helpful and very understanding. I was given a great deal both times and would definitely recommend to others looking to buy a new car. Will always look here first when looking to get a new car

m. w.

Not the best experience. I have been there for an mot and service and never been offered a wash. Thought it would have been part of a £300 service! Both visits cost me more money then anticipated. I'm still befuddled over the windscreen wiper which worked fine all week in the rain and then failed the mot due to a 4" tear in the middle! I won't be returning. Back to lookers for me. On a positive note, it is in a good location and the staff seem polite.

K. D.

Travelled all the way from Clacton to buy my car. Was dealt with initially by Bradley, then Dean and both were extremely friendly, professional and very helpful! Would certainly recommend

N. A.

Got my Golf of them a week ago. Ricky was great, very clear and honest n not in any rush. Car so far has been good and got constant clarity from them that if I had anything wrong with my car that I could easily come back to them & problem would be dealt with. Would absolutely recommend.

P. P.

I have bought two cars from buckinghams . the service i have recieved has always been proffesional and has always been in the interest of giving me the best service and advice . the people who work at friendly and will do everything to help . its been the best service and support i have ever recieved from a garage . BilL the owner is as helpful as all his staff .

R. F.

I have been using the Garage for several years Including bought couple of cars from there; This is a place where you can trust and rely on the customer service and mechanical expertise, they never try to rip you off with any unwanted services and I can leave my car with a peace of mind. Highly recommend this place to anyone

L. C.

A very good experience with Buckingham Audi. From purchasing a vehicle to an efficient resolve to an issue which occurred not long after having it. Alex kept me updated at each stage. I would recommend this company.

a. h.

Friendly, honest service. Bought my VW GTI from here 6 years ago and since then had it serviced every year. I'm always a bit wary of car dealerships etc. but these guys have been brilliant in terms of the after sales service - not that it has need much. Always willing to help, and never looking to charge for stuff that doesn't need doing.

M. H.

Just purchased a car from Buckingham VW AUDI. Really please with the vehicle and the great service I received, very friendly with a refreshingly relaxed attitude with plenty of time to view without pressure. I will definitely recommend to others. Thank you.

C. L.

We bought a VW Tiguan from Billy of VW Audi Buckingham. My wife always wants a reverse camera. But the car only came with all-around parking sensors. Apparently adding a reverse camera in this car is not a straightforward job. Because the dashboard screen is already used to show the visual of the all-around parking sensors, how is it going to show the camera image? To that, Billy was very nice sourcing the right devices to ensure we benefit from both the camera and the all-around parking sensors. The new device, which reportedly can show the camera image and the sensor image on the same screen, is very expensive. To alleviate the cost, Billy bought the computer of the old sensor (which will be useless to us when the new is fitted) from us. That is very kind of him. We've driven the car for a week now. We are just waiting for the new camera to be delivered and fitted. Fingers crossed. Billy said many times that it's easy to sell cars. But it is hard to make sure customers are happy to refer new customers and come back to them when another car is needed. He told me all of the cars are fully checked and MOT'd before they are sold. I think what he does shows. Our Tiguan definitely looks and drives like new. Many of my neighbours have already come to see our new car, and some of them are going to see Billy soon.

S. L.

Bought my first car off bill in 2004.haven't gone anywhere else since, the true test of a company,is not in its sales but his after-care service. Bill and his team at buckingham is 2nd to none. Wouldn't trust anyone else.

r. h.

Brilliant, family-owned/run car dealership. They provided professional, friendly service with advice and excellent aftercare. Highly recommend them!

J. C.

I'm very happy with my new car and the professional service provided by Buckingham VW Audi I would recommend it to my friends and use their services myself

b. g.

Over the last 14 years between myself my wife and daughter have bought about 10 cars from Buckinghams - reason is obvious - they care, as a sales rep on the road all the time i need to know my back is covered and they have not let me down once, no hesitation in recommending them.

P. A.

Very helpful with my car questions and provided some helpful practical advice, even if it didn't guarantee sale! Would recommend to anyone thinking of owning a good quality Audi or VW!

c. o.

Buying my VW Golf was a very pleasant experience and Billy was an excellent salesman, very helpful and friendly. I would highly recommend Buckingham VW Audi.

L. W.

Bought a lovely Audi A5 cabriolet from billy, made the appointment to come see it and they had way more cars then what was on auto trader. Took out the extra warranty as it was much cheaper then on the Internet, will come again definitely

G. K.

Bought an A5 the other week. Absolutely fantastic car, no issues at all. Professional customer service from Bradley. Would definitely recommend.

S. W.

Excellent company...bought Q7 from non pushy sales team. Excellent after care couldn't do enough. Would highly recommend them to friends and family and would definitely return the purchase future cars. 5 Star service *****

K. B.

5 star service! Brought a second hand car from there and they went above and beyond to make sure I was happy with the car going out their way to make sure I had a good test drive, that I could look at the car and were very helpful in helping me with the paperwork when I brought the car. A Great Local service that I would recommend to anyone in the local area as they really care about the customers!! Thank you very much!

b. s.

Two months after buying a car from Buckingham's the brake pad warning light came on. The guys changed the pads and discs without any quibble or cost great service and I would highly recommend their service.

S. D.

Bradley went above and beyond when helping me chose my second car, he was very friendly and gave me the right guidance, there was no rush to make my decision, his aftercare was just as good as when he sold me the car. Would 10/10 reccommend this garage, and Bradley in particular.

A. A.

I've been working with these guys now for 3 years and spoken with many of our mutual customers and each one has nothing but fantastic reviews of their experience buying and the after sales care too. You can definitely buy with confidence at Buckinghams.

k. k.

I went to see Bill and his boys the other day for a remap on my VW transporter. Got booked in straight away, what a difference the remap has made, I should have done it years ago. I was more than happy with the van before the remap now it is in a different class. Plus I have found my go to mechanics, thank you very much. And thank you Alex.

R. O. N.

Really helpful and knowledgeable staff. I had a small problem which they helped me sort and didn't even charge me. Highly recommended.

F. i. D.

5 STAR+ without doubt the best experince in 14 years living in england billy a great help from start to finish. And also did a follow up call a week later. Billy definitely recommend

D. M.

Have recently bought a golf GTI here and must say that the whole experience was excellent. Everyone was friendly and helpful especially Ricky who even picked me up from the station to collect my car. I would definitely recommend

K. T.

I always wish there were more stars to choose for how fantastic and brilliant is the service at Buckingham! It’s been a year since I bought my Q5! I’ve just extended my warranty for another 2 years due to great service received from Billy. Once again he has amazed me with how good he is and the service provided! I don’t think I would have got it from anywhere! He has also put me in the know and I’ve always felt that I was in good hands! Thanks again Billy, you’re brilliant!😊

c. P.

Great company add remap on my mk5 golf done here and I've been able to drop in many times for friendly advise about any problems I may of had with my car, and advise in what I should do to rectify it. Great company and friendly, helpful people.

N. E.

Drove 4 hours to have a look at an immaculate Audi from Buckingham and that's exactly what I got. Dealt with Bradley from start to finish, great service. Wouldn't hesitate to come back.

o. s.

I've been dealing with Billy at Buckinghams for years now and can't fault them at all, great after sales care, very reasonable prices and always happy to help, nothing is too much trouble, always recommend to anyone in the market for a good quality vw or audi.

M. W.

Great service, picked up my car at the weekend, Billy could'nt of been more helpful, so happy with my new car. will definitely be recommending Buckingham car sales to my friends and family

S. C.

Hello and thank you to all at Buckingham Cars. You boys in Service went the extra mile to solve the brake problems on my Audi TT. Fast and efficient service with a smile. Keep up the good work. Merry Christmas to you all. Marilyn Callum

m. S.

Second car that i have bought from Buckingham. Friendly and informative staff. Their cars are quality and will back to do more buissness when the time is right.

A.

I bought a vw golf r32 yesterday and Dean and Russell have been amazing to work with they had all the finance paperwork ready as soon as i went to pick the car up it was just a matter of signing and if you go highly recommend them especially the service they provide

D. D.

Dealt with Dean, no waffle, straight up info. There was a couple of minor issues with the vehicle, one being a collision on the test drive , stationary, whilst leaving the dealership, with a cyclist who had her earphones in whilst looking at her phone and rode straight into the side of the car whilst using the footpath instead of the cycle lane adjacent to the footpath. Left black tyre marks all down the side of a pristine white audi! Dean sorted this out! You tell me if cyclists should have insurance for riding on public highways and pavements. The other issue, damaged cowling to the rear veiw mirror, replaced with no issues, couldn't fault them, my only gripe is that he wouldn't budge on the price! Your a hard man Dean! 😁 I will be back for my next car. Cheers. Dan

P. H. (.

Came here to view a car and the sales chap was really nice open and honest and I've never experienced that from a car sales man before . I did decide to not buy the car at the time due to selling my own car but I do keep an eye on their stock as this seems to be a place I'd feel confident buying a car from thanks guys

T. W.

Buckingham VW Audi have been Sheerwater Football Clubs sponsors for the past three seasons. Billy and all the work force are really pleasant to do business with. We now would like to thank Buckingham VW Audi for continuing their sponsorship again for the coming 2019-20 season to newly promoted Sheerwater FC in the Combined Counties Premier League

t. f.

Okay... I've had my car and month now and all good so I'm ready to leave a review. My bought a VW Touran and put my well loved car in part-ex. I was only changing my car for a stronger tow car. They honoured the price offered for my car. My new one was clean and so far so good. Billy was great to do business with. Would recommend.

D. M.

Brilliant service from everyone, looked after me from start to finish. Would definitely recommend for sales and service. All the mechanics know what they are doing and you will always receive the best service.

M. P.

After years of having various cars this has been the most honest place I have ever purchased from with excellent after sales service Great variety of second hand VW and Audi convertibles

G. M.

Very friendly and professional staff, love my car which I purchased here and I have always since returned for my servicing and MOTs. Good location, easy access. :)

R. P.

Very happy with the service I received from Buckinghams and in particular Andy whom I dealt with. Did everything he said he'd do, a few extras and without fuss. I'd recommend them to a friend. Or even to you, unknown web browser!

F. S.

Russel was absolutely fantastic, what every car dealer should be like. 2 relaxed test drives, no pressure, just useful information. Thank you for understanding our needs and fussiness!

J. D.

I would like to edit my previous review....The garage rang me and asked me to bring my car in this morning. They fixed all my problems free of charge and apologised for any issues. My car now feels brand new and the garage couldn't be any more helpful

M. K.

Hello if youre a fan of German cars audi Wv so do not lose time on a edundant serca of the car .I m the owner audi q7 purchased in Buckingam .Perfect service bought cover for 3 years and now I sleep peacefully .Any problem with the car realy recommend this salon. PERFECT service,competitorsl people ,guickly and efficiently repair Every thing as a guaranytee when buying is really worth wasting no time Richi.

B. J.

good selection of cars, fairly priced and good range, prices are fixed no haggling for a deal, but their prices are as good or better than competition, salesmen seem very informed and helpful, no pressure sales, will offer the warranty only 3 months slightly less than other dealers, overall good cars at fair prices.

I. H.

I brough my new car from these guys and wow what an amazing experience from the team not only is the car amazing but the help from everyone for the past few year time have been pretty hard for me was looking to get a car from here and not quite had the deposit for what i wanted but the held the car for me until i had the full deposit very understanding and helpfully a massive life change with my dream car thank you so much i can now pick up my sons in a safe and reliable and stunning car i cant thank you guys enough and only if they knew how much this car means to me and the family thank you

P. L.

Brought a car from these guys have to say there level of customer care is epic. Car battery went dead the changed it without a issue but the problem did not go away the battery had a dead they took the car back in and fully investigated the issue and found it and fixed it without issue and with no cost to me. Thanks guy much appreciated you have just earned a loyal customer

E. E.

Great experience, drove for 3 hours just to have a look at some A5 convertible as I was thinking to get one in the future, but we found a great car that we liked and we bought it. Billy was great and had lots of patience with us and did his best to help with everything . I would highly recommend this garage the whole experience was relaxed and easy which you don’t really expect when you buy a car specially on finance nowadays. Thank you very much.

N. M.

I had previously had a very horrendous experience with another dealership and was very skeptical to say the least when I contacted Buckingham VW Audi to go view a car, however from the get go Billy put me at complete ease. The customer service and genuine care received to ensure I got the right car for me was evident from the start. I came to view the vehicle and was given the keys and went to view it at my leisure and without scrutiny - they gave me as long as I needed and equally the same with the test drive. Billy answered all my questions thoroughly and what I loved in particular was it felt like he wanted me to find my perfect car vs just trying to sell me a car which makes the whole experience very different. He told me not to rush and simply to go home and have a think about it. I didn't end up purchasing but that was simply because I ideally wanted a black Audi vs a white with all my criterias which I was unfortunately at this time they didn't have. Even when I informed Billy of this he was so lovely and graceful about it and seemed genuinely pleased I found my car. When I initially called to let him know I was going for a viewing elsewhere he told me to call him if I needed any help regarding any particular questions to do with Audi- noone else would do this! I looked at 3 cars whilst I was there and also in terms of condition they were in fantastic condition and well cared for at the dealership. If I need an Audi in future I will 100% look here first!! Thank you for reminding me there are still nice genuine people/ Car dealerships out there! :)

D. t. b. 8.

Very pleasant honest sales team. Fair prices for good quality cars. Good warranty package as well. Willing to go the extra mile on little repairs.

T. H.

Great customer service and friendly staff who help you pick the right car and agreement which works best for you. Can’t recommend them enough they’ve been excellent and very quick at responding even during the pandemic.

A. O.

A very straightforward place to deal with. You have the impression of being cared for and about and also an interest in looking after you post purchase. Most refreshing and sadly unusual nowadays. Well done Bill and family - keep it going.

C. P.

Took my Edition 30 Golf in for a remap, very happy with the power increase. Helpful & friendly staff & reasonably priced. Would recommend.

H. v. d. V.

Stopped by today without appointment. They not only sorted the car quickly, but were also very friendly and professional in the process. Great customer experience. I would certainly go back.

T. J.

Very pleased with my car. Great customer service, very welcoming and caring dealership, they know how to look after you! Highly recommending !

C. F.

Guys very kindly and attencious with customers. Marvellous organization and quick car repair with lowest and accessible prices. Great team work. Well recommended to everyone.

P. T.

I have been coming to this garage for several years and can not fault it. They are extremely helpful and friendly and they always give good advice, I come here for MOT/ Service and also when I had a problem with my car they where there to squeeze me in. Would definitely recommend.

b.

Great customer service from Bill and the team, no push to buy the car just let me make my mind up. Will be going back for servicing and would highly recommend!

M. W.

Great service. Friendly and helpfull staff, I've bought two cars from there and haven't got a bad thing to say about either one. Delt with Brad who was excellent.

D. S.

We had an excellent experience with Buckingham Cars and Billy was very helpful. They have a vast supply of used Audi's and many cabriolets all superbly presented. Though we didn't find the right car for us on the day, I know there'll be one soon and I wouldn't hesitate to buy one from here. Highly recommend!

k. m.

I honestly couldn’t recommend these guys enough! So helpful and totally honest, I felt reassured right from the start and please ask for Billy who is amazing!

D. M.

Dean was an absolute pleasure to deal with from the very beginning, couldn't help me enough!! I would 100% recommend buying a car here, I'm very happy with my purchase, thanks so much

T. S.

Great service both at point of sale and when I needed to get an unforeseeable issue with my car sorted. Would definitely buy from Buckingham again.

T. J.

I bought a couple of days ago an Audi Q5 me and my wife I so happy nice friendly staff and what you see is what you get recommended to anybody looking for a nice car

J. M. M.

I would like to share my buying experience as it is the best buying experience I have had in years of buying used cars Billy was 5 star on his own keep up the good work buckinghams

C. Y.

Great company to deal with. Really pleased with the car so far and the service, good communications before and after the sale of the vehicle. Would highly recommend them.

m. w.

Excellent company. I dealt with dean very friendly and helpful. I left very happy with a vw golf gti. loving the ecu remmap as well

c. b.

Found a VW golf convertible on line car 100 miles away car was as described we were given coffee on arrival and a follow up courtesy call week the sales person Billy made it a wonderful experience

C. M.

As always, great service from the friendly team from the moment I dropped off my car for its MOT, too the moment I collected it. Thanks. See you again next year!

M. A.

Great Cars, superb customer service ! Recommend if you want a dealer you can trust from start to finish - 5 stars

M. W.

First Class Service ~ Would Highly Recommend. We recently purchased an Audi A5 from Bill at Buckingham VW Audi and he went above and beyond for us and we can't thank him enough. Plus, given the difficult circumstances in which he was working (on his own covering sales) he was professional, a genuine 'old school' type of salesman and it was a pleasure to buy our car from him. We are so pleased with the A5 and we know that should there (which I'm sure there won't be) any issues he will provide genuine after sales customer service. Thanks Bill!

D. V.

Purchased the car from them 2015 the 2 times I've had a problem they have sorted promptly and not emptied my bank 10 out of 10 thanks guys

k. h.

I wanted a VW golf for my wife we did not have a big budget for a used car after looking on Autotrader we found Buckinghams We then went onto their website and found a golf

p. z.

Great service. Bought 2nd car here and definitely will get back. Thanks Bill for your help

M. W.

Very good place and service nice cars

J. B.

Really friendly staff and they provide great after sale support. Would happily buy another car from them and buy with confidence.

P. L.

Just bought a TT from them. Really nice guy who wasn't pushy. Recommended

Z. R.

I took my car in for Mot this is the second year now, I am really happy with the customer service here, the guys are really nice and helpful. Would recommend them.

I. N.

Very good service , brought a car, very helpful very accommodating. Did not feel pressured at all. Special thanks to thanks to Russel for your support

L. I.

Amazing service and friendly, knowledgable staff. I have been taking my car to Billy for years and would highly recommend!

R. T.

Very friendly, yet very professional service. Expert knowledge on the vehicles on sale. Definitely recommend.

J. Y.

I was unsure if I wanted an Audi A3 or an Audi A5. I popped along to see Billy, what a lovely man. Not a typical pushy car salesman like a lot of them and his knowledge on the cars is amazing. I am a very fussy person and everything has to be right. I was going with the A3 convertible which was absolutely beautiful. Took it out for a test drive and said I want this but then I saw the car of my dreams, an Audi A5 convertible. I thought Billy might not be happy as I wanted to take this on a test drive but he said to not a problem and that I need to get the car that’s right for me. As I said he’s not pushy, not watching over you all the time, gives you breathing space to check everything yourself unlike most car salesman. I purchased the A5 Convertible and OMG I am over the moon with it. The quality of the car is absolutely gorgeous. The transaction was so smooth and I picked my car up two days later at a time that worked for me. I can not rate Buckingham any more stars than 5 on here but honestly if you are thinking of getting a used quality car then this is the place to go. Thank you so much Billy for the amazing customer service and making this lady a very happy Audi owner

j. p.

Outstanding car dealer, easy transaction with a great price for a fantastic car all thanks to Dean. A car dealer you can trust.

C. L.

Had a few cars from vw Audi woking always great to deal with very helpful had car remapped now it's even better.

c. g.

Just picked up our new Tiguan , very happy with service from start to finish . Especially Ricky ! Thank you :)

C. D. B.

Very pleasant experience, especially when you deal with the owner. A must go if you need to service your Audi-VW.

B. R. I.

Travelled down from Manchester and was welcomed by really friendly staff and i am very pleased with the car, i got more than i was expecting and would certainly buy from them again. Barry Roaden

L. C.

Really great company - quick to answer questions and sort things out. Traded in our old one and really happy with our new car.

M. S.

Amazing costumer service . I would 100% recommend buying a car here, I'm very happy with my purchase, thank you so much.

M. B.

We drove for 40 minutes to come here. Would do the same again for low pressure sales, with good quality cars, reasonable stock levels and proper customer service

L. O.

Excellent service from this family run business on my two visits. Good value, very knowledgable staff. You will not be disappointed. Honest and courteous company.

P. M.

Top class from start to finish, can’t thank bill enough for all his help. Very pleased with my new car

K. A.

We have been very pleased with the service provided on the day we viewed our new car. Very pleasant and friendly staff. We picked our car up on a Sunday early at our request and it was handled very smoothly and efficiently. The car we purchased an Audi A6 convertible it is lovely and we are very happy with it. We would definitely recommend Buckinghams to our friends and family

P. S.

Billy is SUCH a straightforward bloke. Very fair. A pleasure to do business with!

J. W.

Great service, MOT fitted in at short notice and friendly staff - will definitely use again.

S. H.

Very helpful and completely honest. Nice people

N. 1.

I have visited about 20 times over about 12 years. I always leave with a smile on my face. They are friendly, professional & knowledgeable. Highly recommended

c.

Superb servicing, maintenance and repairs carried out to a high standard. Honestly priced and the staff can't do enough to help you. Highly recommended.

L. H.

Bought a passat there at the weekend, found the staff there, well Russell in particular very helpful, lots of very good quality vehicles.

H. R.

Used these guys Servicing department over the last two years with Great help and customer service from Alex. Can not fault. Highly Recommended.

J. M.

SUPERB GARAGE. LOOKED AFTER MY DAUGHTER TODAY AND SORTED HER FUEL CAP ISSUE OUT ON THE SPOT. USED THEM A NUMBER OF TIMES NOW, CAN HIGHLY RECOMMEND

p. r.

family run business who sponsor there local football team Sheerwater FC. Supporting there local community, which is great. Very friendly people.

C. V.

Friendly staff and good deals.

D. P.

I was looking at getting an Audi and called them up to check they still had it. Not only was Bill very nice on the phone but he also said he's prepare the car for me to view it and make it safe for me to test drive. I said can I reserve it which was £100. This was Friday. On Sunday I found out from my company that due to tax laws they are only allowing electric cars for us. I was gutted and called Bill around 7pm on Sunday night. Sure enough he told me not to worry about it and was lovely on the phone. He said 'he's been selling cars for 27 years and he's not worry because on Monday morning the office will call to refund my deposit money. 10am the next day I got a call from their finance department to ask me for my bank details for the refund. I was extremely happy with the service even though I didn't actually get a car! It's rarer and rarer in this day and age to come across sales people you feel like you actually trust and Bill is definitely one of those. He also checked in this evening via email to see if I got it ok. Amazingly friendly service from Bill and I would definitely buy a car from Buckingham when the time is right for me.

T. H.

Cracking company, been dealing with Bill and the team now for almost 4 years and cannot rate enough. Expert knowledge and the guys are always very friendly.

N. E.

Very friendly people sales agent really helpful highly recommend to people buy a car from them reasonable price and they look after their customer well ,

E.

Great guys here, very helpful and polite, got my MOT done with ease.

R. L.

I have been buying cars from Billy for over 10 years , great garage, great people !

A. A.

Good service. Staff have been great. Every time I've been back, they've been super helpful. Definitely comes doctor recommended. Go go go!!!

P.

Been a customer of Buckingham for 6 years their support for warranty or service work is first class

G. R.

Great car dealer. Top customer service

J. j.

This place was a very good company to deal with keenly priced cars and very accurate descriptions can recommend them to deal with.

I. V. D.

I have been with them nearly 10 years and am very happy with their service. And am happy to recommend them to my friends

b. c.

Been using for years for servicing all our VAG family cars. They know VWs.

D. W.

Brilliant experience when speaking to Billy and buying my car, its probably the best car buying experience I've had! Everything is well explained, honest and simple to finalise any paperwork. Couldn't recommend Buckingham VW Audi any more, superb!

S. O.

Great Service and Team. Pleasure working with Bradley. Reliable service and great deals.

C. S.

Awesome place to purchase a vehicle, best customer care from the min you arrive, quality and affordable for all pockets

t. w.

I have had a service done today the staff were very helpful I have been dealing with Billy Cathy and the team for the last 15 years and they have always looked after me Tony

G. C.

I can say the service is very good very helpfull, will leave another review when I have had the car 3 mths

R. D.

Great place... very helpful and not at all pushy, I will definitely be buying from them again.

G. S.

Cracking service! MOT just £40 & warranty on the repair just in case. Will recommend!

P. P.

Has been their client for years now and always great service Highly recommend

a. c.

A very good outcome from this business. Very professional. Hope this business thrives and keeps the business mode, that it currently has.

t. s.

Friendly sales team, great service, and very pleased with my Volkswagen polo!

M. A.

Great staff with a good knowledge, wide selection of stock and excellent customer service.

K. S.

I had the pleasure of visiting this lovely dealership a couple of weeks ago. I had my first car for 9 years and finally took the plunge to change it. I dealt with Brad who was fantastic and explained everything in layman’s terms. I didn’t feel pressurised as you do with some sales people, I liked how laid back and friendly it all was. When I brought my car home I noticed slight damage to the plastic rim on the mirror. Which must have happened when it was being cleaned. There was no quibble and I received a replacement the following week. Brilliant! Brad is highly recommended as is the dealership

E. f. t.

Excellent - Very customer focus and trustworthy garage. They always do the exta mile to help.

S. W.

Great service and after care. Nothing was too much trouble and got a good part ex deal

R. H.

Excellent service and nice attitude , the car is like new , thank you very much.

V. B.

Excellent service from here couldn't be more helpful if they tried.

E. p.

As friendly, supportive and excellent as ever. Ed.

S. S.

Very helpful nothing to much trouble would defiantly buy from them again .

A. G.

Great lovely cars for sale .nice customer service

S. J.

Very friendly and helpful service

T. L.

Fantastic family business, couldn't fault them. Thanks for your understanding.

T. C.

Dealt with Bradley and sorted everything and made everything easy and understandable

B. M. W.

Fantastic service! I purchased a car from Buckingham VW Audi last year and like most people had some concerns about the after sales service and how issues would be addressed. What I can share with you is that my experience of Buckingham has been fantastic. There were a couple of issues that needed addressing, but there was never a question or hesitation in addressing them. I now go there for car services and Buckingham will be the first place I go to for another car.

J. R.

Good service and good staff.

S. D.

Always come here for MOT and service, very good service and good price.

L. w. b. V.

Good excellent service from the Sales team to the servicing team. From Kevin Voice

T. D.

Great professional service, very helpful throughout. Very knowledgable staff and very efficient

G. U.

Very friendly and professional. Brilliant service

R. B.

Fantastic customer service, very friendly and helpful team. 10 out of 10

A. M.

Very pleasant experience and painless - so far !

L. B.

Extremely helpful and delighted with the car I bought

M. K.

Very good place to buy a car.

M. M.

Great service by Andy and great car

Z. S.

The place is amazing, customer service from Alex was perfect and the mechanic Rob is the best. Fixed up my Audi S5 within a couple days and kept me updated the whole time. 100% best garage around!

J. W.

Great friendly service.

L. J.

Excellent service, trustworthy dealer specially

V. N.

My family have brought 4 in the last year.

O. C.

Friendly, efficient and professional as always, thank you. Brian

p. a.

It's OK not the best not the worst

R. B.

Great Friendly service and very helpful.

V. M.

Excellent , reliable and trustworthy.

M. L.

Efficient service and extremely helpful and patient

D. P.

Great service - well done

R. L.

Family business , great service :)

N.

I bought a car from Buckingham last year and have been back for an MOT and service since then. Both were great experiences. Billy and the team are professional, helpful and easy to deal with. I'll be coming back again and would recommend them to anyone.

S. B.

I enjoyed the process of choosing and buying the car. No heavy sales pitches just left alone to explore the varied stock. Freedom to test drive as well as good info re the cars and their history. I'll definitely be looking there again in a few years time

D. H.

A great car buying experience

G. S.

Good selection of cars

T. T.

good

h. n.

Excellent

M. S.

Solid.

P. C.

Superb service.

D. P.

Car buyer. MOT. Service.

G. G.

Excellent service

t. w.

Very helpful

M. M.

Excellent .

K. P.

Dealt with me with a welcoming attitude in the midst of corona virus. Sold me a great warranty at an amazing price and even threw in a complimentary car accessory. As a first time buyer dealer was definitely genuine with the sale, made me feel very comfortable with purchase. Would recommend them to everyone .

W. S.

Excellent

S. T.

C.

T. F.

J. d. N.

M. D.

R. S.

J. M.

A. J.

j. b.

Found the car i wanted on auto-trader and contacted Bill at Buckingham. No heavy pressure selling just factual information. Booked a viewing (under covid limitations) and the car was exactly as advertised and as described by Bill, no exaggerations, nothing misrepresented. The car, a VW Golf had been well prepared and presented. I had as much time as i wanted to look over the car without being pushed or rushed for a decision. The sale was agreed and arrangements made for me to collect, after it had been serviced and MOT’d. This was an example of how buying a car should be. Excellent service and attention to detail, a pleasure to part with my money. Two weeks later and i am called by Bill to ensure i was still happy with the car. Cant fault any of the process and i have the confidence that in the unlikely event that i do experience any problem Bill and Buckingham will resolve it. Can certainly recommend them as the first place to look for a quality used VW.

J. P.

I had a fantastic experience buying a VW Touareg from Buckingham VW Audi. After viewing and test driving the car, there were a few small snags. These were dealt with at no cost in time for the pick up . I've been driving the car for a month now. We had a courtesy call from Bill and absolutely no issues with the car. Bill was a pleasure to deal with. Many thanks.

J. N.

Had my cars MOT and service carried out on Friday 2nd October 2020. It passed with no problems. I originally purchased the car from Buckinghams two years ago and have no worries returning the car for the annual service and checks. Despite the car being 2007 its been a great little car, VW Polo. I feel the garage has a good honest reputation and feel confident that as a customer your well looked after. Would recommend them for car sales and service any day of the week. Many thanks Alex and the team.

j. m.

The customer service was amazing, Billy made me feel really welcomed and was very honest when dealing with my queries.

O. E.

Friendly staff and environment. Patience salesman who helped us make the best choice for our family. The car was in very excellent condition with Audi Full Service History. Looking forward to many happy years of driving in my purchase. I returned to get my car service and got new tyres and I’m very pleased with the service.

C. S.

I purchased my car from buckingham vw audi 2 months ago. This is the first car I have ever brought from a garage and my first experience has been first class. Billy and the team have been on hand to help me with any query I have had. My car has been perfect so far, with no problems. Thanks Billy. Highly recommend.

R. B.

Brilliant service and care by Billy and his team. He found us the car we were looking for and made the sales process smooth and easy. He even sorted out various bits with the car for us before we bought it. Fast, friendly, efficient service.

n. M.

I cannot thank Buckingham VW Audi enough for being so helpful and quick to help me with my car. On Friday evening, I had an issue with my petrol tank, I phoned up the garage Saturday morning and within an hour I was there. I had plans early on in the day and the staff were so quick to help me to get me on my way. They looked at my car straight away, despite coming in with no prior appointment. Within not even half an hour they had solved the issue enough for me to be able to carry on with my plans. The team here are really welcoming and friendly, also very helpful and honest. I have used this garage before for services and MOT. Highly recommend them :)

s. F.

Its been six months since I brought my lovely car from Buckinghams. I did buy the extended warranty as it did seem sensible. I had an issue with my car and took it to an Audi dealer where I live who were really unhelpful and going to charge me a lot of money to fix it. I called Billy up from Buckinghams who remembered me straight away and he told me exactly what to do. He gave me help and advise and saved me a lot of money. I now have my lovely car back thank you for the excellent advice, Buckinghams really care about their customers even 6 months after a car purchase. Thank you Billy!

D. M.

Very friendly customer service with your best interests in mind and not pushy what so ever. Great choice of quality cars that have obviously been cared for by the previous owners. Highly recommended

D. C.

Wow five stars from me!! Me and my partner bought a beautiful Mercedes from Buckinghams!! We had a lovely experience with Bill very nice man!! He made us very comfortable, We bought the car with a small part missing and he had it ordered and shipped to us within a few days which was true to his word. Overall very very happy with everything and would recommend Buckinghams to anyone.

Y. B.

Pity there is not a’sixth’ star option as Buckingham VW Audi would certainly deserve it for their sales and service. I bought a gorgeous Audi TT which had a few initial hiccups, but their service department really stepped up the mark. I would definitely buy from them again and would highly recommend them to anyone looking to buy. I have to mention the impeccable service from Billy, Alex, Kath, Matt and Mandy. Thank you for your attention to customer service.

R. M.

We bought an Audi A5 for my son from the Buckingham garage. We were expertly guided by Billy on the purchase of this car. I was a bit hesitant on buying a second hand car but the type of service and the warranty provided was beyond outstanding. I had total peace of mind that we were buying from reliable people and all the facts provided and the information was genuine. Thanks to Billy for all his support during this exciting purchase. I highly recommend Buckingham Audi and will definitely be using their services again in the future. Thanks! Raj

R. D. L. H.

We saw a car advertised on the web at Buckingham VW Audi while on holiday and as we would be driving near on the way home we popped in to have a look. Before we got to see the car we had come to view we saw a wonderful VW Golf Cabriolet with the perfect (for us) combination of interior specification and engine. After a short test drive and a very amenable negotiation we had a deal. We needed to collect the car very soon afterwards and Bill - the owner/manager, went out of his way to get it newly MOT'd and serviced ready for us. What was a great surprise was that although we had not noticed or asked for any additional work, Bill had fitted two new tyres, new disks and new brake pads. The workshop had noted during the service that the old ones were nearing the end of their service life. This is really excellent service. We had agreed to buy the car as we saw it but Buckingham VW Audi went the extra mile - they even repaired a small chip in the screen. The lady on the reception desk was very kind and helpful. It was refreshing to deal with a demonstrably honest and forthright dealer, interested in our satisfaction as well as his business needs. Well done Bill, we'd certainly look to buying from you again.

S. T.

Buckingham was recommended to me by a friend and I will now be doing the same to any friends looking for cars. I was looking for a first car for my son to learn to drive in. I met Bradley who went over and above to make the experience enjoyable and he was clearly knowledgeable about the cars. He helped us find the perfect car, a Polo, for my son who was over the moon. The car was an excellent deal. I had been a bit concerned about buying a second hand car as there can always be issues. I needn't have worried - The Polo we bought was in excellent condition but there was a small issue that arose after about 1 month. I spoke with Alex in the Service Manager and he had the car booked in the same day and fixed with no quibble and no fuss. I can't recommend Buckingham's, and in particular Brad and Alex, highly enough. Would definitely shop there again.

V. L.

Buckingham VW Audi, they sell remarkable cars. I bought one and it is without a doubt, beautiful, there were absolutely no problems. Billy was extremely friendly and direct. I would definitely recommend everyone to Buckingham VW Audi 👍👍

W. H.

Incredible service from the whole team at Buckingham Cars, especially Billy who helped me out and sold me my first car. I’ve had zero problems with the car so far and they were even kind enough to get me a brand new key as part of the sale. I couldn’t recommend them enough for anyone looking to buy a second hand VW or Audi. Thanks again, Will.

p. s.

Having had our Audi A4 convertible excellently looked after by Alex and his team for years there was only 1 garage we considered when looking for a replacement . Bill came up trumps with a wonderful red A5 convertible and the whole process worked well even in lockdown .Buckingham's is a very trustworthy business with a fab selection of gorgeous cars and great after sales service .Long may it continue

M. B.

I found the car I wanted on the website and went to view the vehicle with no problems at all. Dean who showed me round the car made it a pleasant experience and there certainly was no pressure to purchase at all. I was allowed to take the car for a test drive before I made the simple decision to purchase the vehicle. I would say overall the experience at Buckingham VW Audi was a relaxing and easy one, and left with what I consider to be a very good purchase. Thank you so much for your custom and professionalism. I would highly recommend Buckingham and would certainly consider buying from them again.

J. j.

Had 2 cars from the dealer, needed a spare key for my TT, tried 3 different locksmiths that have worked on many vw group cars, after hours of them all trying they couldnt get it to work, took it to the dealer i bought the car from which is Buckingham VW Audi, always nice to speak Billy when i go there, went to services and spoke to Alex, he sorted the car out with his team in 15 mins! others were saying it takes hours and Billy and Alex's team did in rapid time, they even had a anyoing speaker fualt cleared that i couldnt solve, im taking my car now for a cambelt and possibly a service because i dont belive ill get better service else where, i look forward to the exeptional work to be done.

S. S.

As a treat for my wife, I was tasked with finding the perfect car for her. This came with its own problems as the car she wanted (Audi A5 convertible) was a rare car to find in the colour and spec she required. I found a few online but Buckingham VW AUDI had the perfect one. By perfect I mean, I could trust the car. Its condition was great and any questions I had could be answered very quickly and easily without any fluffing. I.E Service History, condition of leather. If they was no mention of a feature in the car description, it meant that the car didn't have it. very comprehensive descriptions. I spoke with Billy who must have been completely overrun given that he was one of the few working during Covid. Never the less he was a great representation of what I believe this company to stand for and is honest, to the point and doesn't unnecessarily try to oversell the vehicle. This means a pleasant buying experience overall with honest feedback and suggestions. I personally change cars multiple times a year and have experienced many car dealerships. This one I can honestly say I would return to without any hesitation.

R. d.

I bought a pre-owned car from Bill. + Very friendly + Good car, which I am enjoying + Not pushy, he allowed me to take my time + When I had a newbie to Audi question (double click to open all doors, and long click for the boot on the fob) answered very quickly and politely Why not 5*? some gentle suggestions (not complaints!) - Lack of response to my email, when something needed clarifying Overall: to be recommended, would use again!

D. T.

Fabulous, quick and reliable team and services provided. I have been servicing my Polo (purchased at Buckingham Woking) for over 4 years now and have not occurred any problems with it - service and MOT done with no troubles at all. Bill, Neal, Richard and Alex thank you for looking after my car so thoroughly - fantastic value for money, will recommend to all my friends.

J. M.

Outstanding garage and service I brought my stunning Audi A3 from Buckingham’s a couple of weeks ago and the customer care and service from start to finish has been brilliant Bill called me to check everything was ok with my car a week after purchase and I explained it wasn’t a problem but I felt the wipers needed replacing. He brought my car straight back in and replaced them free of charge This is the first time I have purchased a car from Buckingham’s and will 100% be back in the future for another once I’ve finished enjoying this one Thank you Buckingham’s for such an exceptional service

m. k.

One of the best car dealers I have purchased from. Friendly, knowledgable staff, fair price and I got an excellent Q5. After sales is excellent, as is their service department. If you are looking for a reputable company to buy your next Audi or VW from, then you must make these guys your first call.

D. M.

Bill, Alex and the team have been outstanding. I purchased a car and warranty from them in February. The car has been great until a couple of problems recently which the guys at Buckingham dealt with swiftly and professionally. Really impressed with their after sales assistance and would definitely use them again and recommend them to friends and family.

F. T.

Once again this dealer showed an absolutely outstanding costumer service, with a professionalism and kindness that I have never experienced with any other dealer. This dealer is my only recommended place with confidence for anyone who is looking for a car, warranty or repair. It is always a pleasure to deal with you.

P. m.

I've just purchased an Audi A6 from Buckingham in Woking. I often don't bother writing reviews but had to for this company. I called on Friday afternoon to ask about a car I'd seen advertised on autotrader and found Bradley most helpful, knowledgeable and genuine so I visited the showroom the following morning. I had never bought a car from a garage before but after meeting Bradley and seeing the car in very good condition with a full service history at a reasonable price I realized that this place was a very good one to buy from. I can honestly say you can purchase a car here with confidence knowing that you'll be looked after and if any subsequent problems do occur with the car you can rest assured you'll be dealt with fairly and professionally. It has been a pleasure buying a car from Bradley at Buckingham and have already recommended him to friends. I do realize this review sounds like I have a business affiliation but I don't! - I just believe a good business should be broadcast.

P. K.

Today we bought a used car from Buckingham VW Audi of Guilford. I can't imagine a better place to buy a car than this fantastic local dealership ! 🏆 From the beginning of the transaction, we met with friendly, professional service. Despite the purchase of an inexpensive car, we were treated as buying a new premium class vehicle. Thank you Kath & Billy Gallon. We will definitely come back to you for another car. Peter & Agnie

A. B.

I've bought 2 Audis (our current cars) from Buckingham in the last ~6 years and have also had them service and maintain both cars since we bought them. I've always found them to be competent, helpful and very flexible. Once they even came out to recover one of the cars well after closing time after I got stuck in traffic trying to limp the car to their site with the alternator about to pack up. When I change either of the cars in the future, I will very likely go to them again.

S. M.

I have been a customer for about 15 years now and I cannot fault Buckingham at all! I recommend them to family, friends, anyone who will ask! I encouraged my husband to buy his car from them as well and their after care is second to none. If we have had any queries or problems with the cars, all the staff have even so friendly and helpful and rectify the issue at the earliest convenience. I would not have been a customer for so long, and continue to be a customer if I wasn't 100% happy with the service they provide. I am always completely confident that my car will be returned to me in the best and safest possible condition, something that is even more important with 2 young children to drive around. Thank you for your continued help, advice and excellent service - really appreciate it! :)

K. K.

I bought a pre-owned car from Bill a month ago. I want to share my experience so far. Buying car; the car was exactly the same as what Bill told on the phone. I tested the car and bought it. It had been a smooth process from the first minute. At that time, Bill gave me some advice about my previous car as well, which he does not need to do, and helped me a lot. The first month; I was enjoying the car but after the first-month had a coolant leakage problem. I called the office. That moment was I noticed making the right choice of buying a vehicle from Buckingham vw -audi. They gave me an appointment and ordered the necessary replacement part from Germany. I needed the car at that time, and they offered me a temporary car if I am not feeling safe to drive it. They solve the problem in the second appointment(in 5 days). They have fantastic service, friendly team and environment. I advise them to all my friends without any hesitation and will be back again for my second car.

P. S.

I've been a customer of Buckingham for a number of years and found Billy and the team friendly, honest and fair. I've bought 3 cars in that time with an excellent warranty giving you peace of mind. All warranty work has been carried out with no quibbles and a loan car provided. I continue to get my car serviced and MOTed at Buckingham as I feel confident with the quality of the work carried out and found the customer service to be excellent. I would recommend them to anyone looking to buy an Audi/Volkswagen and for aftersales service.

J. M.

I spoke with Cath on the phone and she was very helpful, booked us in for an appointment with Billy that same day and was able to test drive the car. Service from Billy was very helpful and the process was very easy and Billy made it all very clear. Would recommend anyone to Billy and Cath when looking at buying a car. After sales have been very thorough and courtesy calls have been a nice touch as its something you don't get from main dealers. Loving the car too!

E. S.

I bought my VW Polo from Buckingham almost 5 years ago. I've had my car MOT'd and serviced by the company every year since, and they're always brilliant - excellent customer service. Great value too!

H. S.

Wonderful service from Alex and his team at Buckingham's. I can highly recommend them and Alex in particular who does a great job in often very difficult circumstances . He is great at getting any work done as quickly as possible and in keeping in touch when the car is being repaired. A garage you can trust who gives amazing customer service .

F. A.

AMAZING SERVICE FROM BILLY!! - I travelled an hour and a half to get to Buckingham after accidently typing the wrong postcode on Uber Billy and his colleagues waited for me come and view an Audi even though they were shut!!!!; VERY honest people and so so genuine, most amazing people I've come across and just felt really welcomed when I was instore. couldn't of asked for anyone better to sell me a car!! I will be returning because of how honest they are!!! LOVE YOU ALL!! THANK YOU BILLY GEEEZA YOU ARE A LEGEND MATE!!

O. M.

I've bought my Audi A6 from Buckingham VW Audi, and I'm very happy with the car. The customer services were excellent, they're honest and gave me space to look around the car to make sure I'm happy with it. They were OK with the test drive and provided all the documents I have asked for. What I liked the most about it was the pre-delivery inspection and service. They fixed the broken parking sensors, did the oil change and valeted the car for me. There's nothing to worry for, very rare experience!

M.

Very pleased with the purchase of a VW Touareg packaged with an extended 3 year comprehensive warranty. Bill was very pleasant, informative and straight talking. We benefited from meeting with Neil (one of the lead technicians) which helped alleviate any mechanical concerns we had ahead of placing a deposit for the car. The customer service levels were outstanding throughout the entire process and we feel confident that a life long relationship has been established. Thank you to Bill and the team for a lovely new car!

V. N.

Incredible dealership with good customer service, polite and friendly. I bought an Audi TT here and it's in good condition. I strongly recommend them and they also check on you a week after purchase to ensure your car is running smoothly.

j. d.

I bought my a3 from them 2 years ago and it’s a wonderful vehicle. They sorted me out and give me a superior service every time I visit. I do all my MOTs and services here. I’m about to upgrade to a larger vehicle with them and I know they’ll find me a great next car to purchase. Friendly people with lots of industry insight.

T. C.

I was looking to buy a car and looked at many car dealers, which some seemed dodgy or at least I could not stop feeling someone was pulling the wool over my eyes. I am not a mechanic and all I wanted was a reliable car dealer that could sell me a vehicle within my budget and where I could get the reassurance that the car was in good condition and safe to drive. Fortunately I found this car dealer where I immediately felt I was in safe hands and I bought a 2007 VW Passat for a fair price with service and MOT included. If you ever find yourself in a similar situation, look no further and just give Billy a call.

L. S.

We recently had searched the country for a very hard to find Audi TT convertible in an extremely Rare limited edition colour. I spoke to one Audi dealership who said in the 6 years he'd worked there, not ONE of the cars we coveted had ever come through his doors!! Not so the case for Buckingham VW Audi dealership!! Let alone, to have such a low milage, pristine, perfect example!!! We travelled from Rutland to Woking to look at the car. We dealt with Dean. Who was absolutely amazing! Warm, helpful, polite, knowledgeable and so easy to deal with .So much so, that within half an hour. We had paid a very reasonable deposit!! That's how impressed we where with Dean and his colleagues!! We where told we would have to wait two weeks. As the convertible roof wasn't up to Thier highly exacting standards. We where even given a choice of what colour roof we would like as a replacement. In this time. We had constant phone calls and emails, from Dean and his colleagues, keeping us informed and constantly up to date on the pogress of our new car. Which was hugely reassuring. The car was then ready 5 days earlier than expected!! Along side fitting a new convertible roof, they did a full mot and service. To say we where thrilled with the service is an enormous understatement!! We where given a 12 month warranty on the car. And told that because of how far away we lived .we could go to another garage closer to home for any reason we may need to . Which after owning the car for around a fortnight now, won't be necessary at all!! The car is like brand new! Inside and out! And it's 8 years old, honestly it looks brand new! So much so, we had countless comments from people at petrol stations, on how much they like the car, random people praising the car. Unexpected admiration from total strangers!! We are absolutely thrilled with the car, it's faultless! We have done nearly 600 miles inside fortnight! Not because of travelling to work or alike. Because we both love the car so much, we are inventing trips, destinations and excuses to drive it at any chance we get!!! We can not say thank you enough to Dean and all his colleagues at Buckingham VW Audi! So impressed where we with the level of service and all round professionalism. We have decided that for any work or the servicing of the car we would rather travel two and a half hours to only use Buckingham VW Audi, than use any other garage/dealership! That's how impressed we are with the level or professionalism and standards of service. They have two customers for life!! We are actually look forward to the cars service in a year, to go back to deal with Dean and his colleagues again! And we I'll be buying more car's from there And only there!! We would like to thank Dean especially, as he made buying a car, easy, comfortable, reassuringly safe feeling and even pleasurable!!! How many people can say they found buying a car pleasurable!!??? So Dean and all at Buckingham VW Audi. Thank you!! We look forward to dealing with you again. And all our services and work will be with exclusively with you!!

P. C.

Excellent customer care service, purchased four cars over the years and have found the staff and owner very helpful and supportive. The staff allow you to browse at your leisure and assist when you approach them. No pressure exerted from the sales team which is a refreshing change rather than being pounced on as soon as you arrive like other car sales people do. Car servicing again provided to a high standard items only changed when necessary and you are advised of any upcoming issues that have been identified that will need attention in the future. Generally all round excellent service, from low mileage vehicles for sale to servicing and customer attention. Would highly recommend visiting this dealership for an excellent experience when purchasing or servicing your vehicle

E. l. e. E.

Not one for reviewing but wanted to share my experience of buying a car from here. I bought my car 6 months ago and have been more than happy with the whole experience. Recently had to have something done under warranty and has all been effortlessly. Will definitely consider them for future purchase and would highly recommend!

f. a.

Bought my Audi A6 four months ago back in July 2018. Great car and great service from Brad. Extremely helpful and courteous. Threw in a couple of extras. Understands how a customer feels when buying a used car. Assurances were true to his word. Would gladly recommend to family and friends who were looking for a car.

A. C.

Purchased the Golf last year, has been great but an engine management light appeared , clear by the AA and then back a few weeks later so called Buckingham as had taken the extended warranty. booked in the next day and Dean, Alex gave great service and sorted in a few hours Fingers crossed the light stays out Great customer service so far Thank you

S. M.

We bought a used Audi a few months ago and Bill in sales was very helpful and we had first class service from him and all the staff at buckingham. The car has been excellent and would highly recommend this garage.

B.

Fantastic collection of very reasonably priced vehicles. Bought a White 2014 VW Tiguan which myself and all the family are over the moon with. Bradley was the gentleman we dealt which, and i have to say it was the best experience i have had buying a car from a garage. I have already recommended them to friends and family, and will defo be back myself. A+ / 5 Stars

R. H.

Great customer service. Billy's a dream to deal with. 100% will be back when the time comes for another car

l. B.

We used Buckingham VW AUDI Woking, to purchase the new addition to our family. Bill was absolutely fantastic from the first call made into them! He made this experience a real joy and it was a pleasure doing business with them. He even discounted my warranty. This is an excellent company to deal with and have no problems recommending them to anyone. A must for me to return when the time comes.

J. P.

Great range of stock, very relaxed sales approach and most importantly a fantastic vehicle. Car was MOTd, serviced and four new tyres fitted prior to the hassle-free delivery. Highly recommended.

h. J.

fantastic very good customer service from Dean and the others. lovely cars they have

A. R.

I had heard good things about Buckingham and they didn't disappoint. Bill was extremely helpful, great to deal with and I didn't feel under pressure at all as a single female. Excellent customer service and a call a week later to make sure I was still happy with the vehicle. I couldn't fault them at all. I would definitely recommend them.

D. A.

I have been dealing with Buckingham for approximately 20 years both for buying cars, for myself and my wife, and for servicing of my vehicles. Buying a used car is always a daunting prospect especially if, like me, you know very little about cars. I have bought several vehicles from Buckingham and as you would expect have had one or two situations where repairs would be required for one reason or another. Without exception any issues were dealt with promptly and fortunately for me at no cost to myself as I had the comprehensive 3 year parts and labour warranty which covered everything. I really can't speak highly enough of this company they are always courteous and honest and I would highly recommend them. Whether you are looking to purchase a new car or you need an existing car to be serviced or repaired go and see the guys at Buckingham, you won't be disappointed.

K. J.

I went to teste drive Golf gti cabriolet but I decided to try the Audi A5 cabriolet, 😅. The best place really, Billy is amazing person, who knows everything about it. All staff good 👍

l. s.

Dealt with Billy today for the service and mot of my car, he was so friendly and made me feel confident and comfortable with working on my car, very pleased and grateful for the help. The staff were all courteous and professional - following covid-19 procedures, in the future I will not go anywhere else!

C. P.

I had a wonderful experience buying a car from Buckingham. This was my second purchase from them and I bought an A5 cab. The car was lovely however it had an engine fault which was part of a factory problem. I had the car 5 weeks and once they were aware of the problem they resolved it by giving me a 100% refund no questions asked ! I have since bought my third car from Buckingham... keep up the good work !

R. k.

Had the pleasure of dealing with Bradley, l looked at a Audi convertible, with so many to choose from, l was sploit for choice after a few test drives and the service offered, l finally made a decision and picked up my car the week after. Very happy with the level of service and very pleased with my purchase. Would recommend this dealership

H. O.

We recently bought a second hand car from VW Audi Woking and dealt with Russell. The customer service was great and Russell was very knowledgeable and easy to deal with. The day we picked the car up we had everything in the new car explained to us, even though we have both driven automatics before and the whole purchase was made really easy. Very different from an experience we had at another dealer, where we felt that they would say anything about the car to get us to buy it. We would definitely go back in the future.

D. M.

Recently purchased a VW Golf from Buckinghams and I can honestly say I've never used a more friendly and helpful dealer. Bill made us feel welcome as soon as we walked through the door and answered all of our questions. We never felt rushed or pressured into the sale. I had some issues with the windscreen post sale and he went out of his way to get it fixed as soon as possible. I would definitely use Buckingham's again. Garages like this are very rare!

D. P.

I have been taking my car (Golf GTI MK4) to Buckinghams for servicing / repairs for the last couple of years and am highly impressed with their standard of work. I recently took my car to them as it needed a new gearbox. Alex in the service department went above and beyond to source a more affordable reconditioned gearbox for me, which was fitted and the car was returned to me in just a couple of days. A brand new gearbox would have been at least double the cost so they have done me a really big favour! I have never experienced that level of service from any other garage, and I have used many different ones over the years. I am very happy with their professional, honest and caring attitude towards me as a customer. A huge thank you to all the mechanics and service staff at Buckinghams who have looked after my car and continue to keep it on the road.

T. S.

My recent experience with Buckingham VW AUDI Woking has redefined my opinion of what a Car Sales / Dealership can be. The level of service and personal care is exceptional, nothing is too much trouble. Upon arrival one gets a sense of quality and refinement, which extends to the vehicles and services they sell. Even after completing the purchase of my car the service didn't end there, a considerately timed call to check if everything was ok and I was happy was very welcome. I would highly recommend Buckingham's and will be visiting them again for the aftercare of my car.

J. M.

I've been coming to Buckinghams for many years now and I've never had a bad word to say about them. I'm always met with friendly, knowledgeable and experienced staff who are always happy to help. I've already recommended them to family and friends, both of which have bought cars from Buckinghams that they are happy with. I've even built up a good relationship with the owner thanks to his personal, hands-on approach to his clients.

O. G.

Called the garage for an appointment, arrived and was greeted by Billy who then showed me to the Audi I had my eyes on. Absolute gent. Happy with my purchase.

J. F.

My family have been buying cars from Buckinghams for about 15 years. Wouldn't go anywhere else! Fantastic customer service, always well looked after and Billy, Kathy and the staff always go that extra mile to accommodate us with anything! Excellent family run business, with a warm and welcoming smile from everyone at each visit! Very helpful Service Technicans who have always talked us through everything that has been carried out on the cars at MOTs and services. Would highly recommend to anyone!

R. S.

I recently purchased an Audi A 4 from this family run business, i initially saw this online but because of work and distance restrictions it wasn't that straight forward to see the car before I purchased it. I was in touch with Bill throughout who went out of his way to try and accommodate me. When I eventually made it down to see the vehicle I was also a bit apprehensive but Bill put me at ease, perhaps it was his approach for unlike other dealers there was no 'hard' sell, he answered all my questions and I was left to look at my leisure. Needless to say I purchased the car, there was an issue when the engine management light came on but this was sorted out as the team went out of their way to rectify this issue.( This inadvertently allowed me to see what their customer service would be like and i wasn't surprised to find it was excellent) in conclusion I will be going back to this dealer in future, I found that between Bill's warm and welcoming approach and the professionalism in the way the team operates with regards to their after sales and customer service, that they are a rare gem these days and a welcome breathe of fresh air. I would have no problem recommending them , a private buyer is not easily parted with his own money but in this instance it was a pleasure doing business with them now and in the future.

N. S.

Highly recommend this dealer for your service. I dropped my A3 off at 0830 for a service, inspection and MOT and got a call to say it was ready at 1130. They are polite, helpful and highly skilled, and the price is brilliant and it was the same this year as last. Finally, the place was a hive of activity with every bay full, always a good sign.

J. B.

My family have been using this garage for so many years, it’s not often you get garages with great customer service, nothing seems to be a bother to them they will listen to what ever your requirements are and they also show and advice according to your requirements. They have a great showroom and the after care service is outstanding, they provide a awesome service or MOT servicing and there rates are the lowest in Surrey but not Compromising on quality staffing. I’m just lucky to of find a garage that works for you. You won’t be disappointed. Thank you so much for not only looking after myself but also to my family who also uses your services.

J. E.

I recently had a service and MOT with Billy and his team. Alex in service is always so polite and they followed all the Covid regulations. I always have a look around and Billy always answers any questions and goes above and beyond to make sure I leave a happy customer. Thank you Billy and his team.

A. K.

Picked up my new Audi A5 there on Wednesday, absolutely love it. The salesman Russell was very friendly in letting me look around the car, he also mentioned to me the common faults with the car that i really liked. Anything that was needed on the car was done before I took it away, amazing service. I will always use again and recommend to all my friends and family

J. H.

I purchased an Audi Q5 for my wife from Buckingham a little over 12 months ago and I had the pleasure of dealing with Billy and his wife. I was very nervous and apprehensive about parting with a lot of cash but I have been delighted with the car and service since our purchase. What pleased me the most was the level of energy and responsiveness Billy and his team put behind the after sales service and not just 'the sale'. Here are a few examples: 1. My wife took the car back for a minor stereo fault... fixed with no charge. 2. We took the car in for a routine MOT, 45 minutes later the car was ready to take away. 3. Today we took the car in for a service and I saw Billy, to my surprise he remembered me, my wife and the children. A class act and a pleasure to deal with. Many thanks Buckingham.

J. P.

I bought a VW Golf from Buckingham nearly 3 years ago and have been going back to the service garage ever since. The guys in the service department are extremely helpful, they don't take advantage (considering I know nothing about cars) and always give good advice about whether parts need replacing or have life left. I have had both my yearly services & MOTs there, both which were reasonably priced. I have also been in for emergencies and they always manage to squeeze me in and fix my car as quickly as possible. Would definitely recommend.

I. M.

We bought an Audi A4 Cabriolet from here earlier in the year. We paid a deposit and they kept the car for a couple of weeks as there was some mechanical work required and parts needed to be ordered. When the day came to collect we had an unpleasant surprise, the front bumper had been hit and was cracked on both sides, where the fixings were so the bumper would just come off the main body of the car and was only held in place by the grille. This meant the bumper and most of the other main components including the large grille had to be replaced. However; the team at Buckinghams went out of their way to ensure my Wife was happy and even offered a full refund if we didn't approve the work done. The car looks better than it did with an upgraded grille and bumper and my wife loves the summer sun in her new Car. Special mention to Alex for going the extra mile and being so understanding. Also to the business owner who personally called us to make sure we were happy, that's service you don't often get in this day and age. Would definitely buy from them again.

W. “. H.

Bought an Audi from Billy and the team he was paitent and took his time to answer all questions if he didnt know he would find out he kept me up to date with everything that was happening. On the day of collecting the car Billy had somewhere else to be but stayed back to make sure everything was done for me he is a top bloke and knows his stuff and will help you plus a great team. Can't wait to go back to get car serviced as the tea is out if this world would highly recommend if your looking for a new/used Audi or Volkswagen

M. J.

Booked my Audi in for a service. As always everyone was so welcoming. I asked Alex who runs the service department to check my Bluetooth and a few other things before I took my car on a summer drive away. All checked and good to go! Excellent customer service as always.

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