Reviews of Marshall Hyundai - Worcester. (Car Dealer) in Worcester (Worcestershire).
Marshall Hyundai - Worcester
Everoaks Industrial Estate, Bromyard Rd, Worcester WR2 5HP, United Kingdom
Description
Information of Marshall Hyundai - Worcester, Car dealer in Worcester (Worcestershire)
On this page you’ll find the address, open hours, more popular times, the contact, photos and real reviews of this business.
This business has received very good reviews from their customers, so probably it’s a place you should try if you are looking for this kind of services.
Map
Open hours of Marshall Hyundai - Worcester
Sunday
10:30am–4:30pm
Monday
8am–7pm
Tuesday
8am–7pm
Wednesday
8am–7pm
Thursday
8am–7pm
Friday
8am–7pm
Saturday
8:30am–5pm
Popular times
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Reviews of Marshall Hyundai - Worcester
C. N.
Delighted to share my relief after today's meeting with Richard Wakefield in Worcester. I was well aware that I needed to change my car but I was also very concerned that there were no cars available! In a very relaxed and reassuring meeting, I was able to order a new car and will simply continue payment for my current car until the new car is available. All questions were answered patiently and I came away in a much more confident state of mind. Richard was thorough and careful, not afraid to ask for a colleague, Chris, to check all details before printing out my documents.
I look forward to being able to collect my new car!
a. g.
We recently purchased a used i30 premium from this dealership. We saw this vehicle online and as we live some distance away we contacted the dealership by phone and dealt with a very helpful young man called Luke. He was very amenable and responsive to all of our questions and queries and gave us a full video tour of the vehicle.
Such was his knowledge and professionalism, we were happy to purchase the vehicle based on the information Luke provided. When we made the 300 mile round trip to collect the car we were greeted by Luke who took us through all the relevant paperwork and the transaction was seamless. Needless to say we are very pleased with both the vehicle and the service we received from Like. Thank you. We will certainly be in touch next time we are looking for a vehicle.
M. W.
This dealership gave me a fabulous customer service.
I was able to test drive the vehicle without any prior notice.
Richard Wakefield was particularly helpful and spent a lot of time talking things through about the car and the finance options.
When I left the dealership I really felt as though I had received premium service from him. My thanks to everyone concerned especially Richard. Margaret Wilson
K. E.
What an amazing experience. I was assisted by Sean Hendry-Galbraith; he was attentive, but not pushy. He gave me every option available to me for finance and for my budget in mind; including the style of car with features I wanted.
He was very knowledgeable of all the features of the cars, and knew what stock was available, and worked with me to get the right car for me. He is friendly and easy to talk to, and just treats you like an actual human being instead of someone that is walking money bags to get as much money out of as possible.
Can't recommend them enough, and can't wait to pick up my new car.
N. F.
Just collected my Hyundai i30n from Motorline in Worcester. What a brilliant car, so much fun to drive. The whole buying experience was very good, with Sean Hendry-Galbraith, the salesman offering a clear, no pressure sales environment. Communication throughout was very good using the internet for videos and emails about the car purchase. This was well received as I live some sixty miles from Worcester. Sean even collected me from the railway station on the day of collection. So top service from Motorline Hyundai Worcester. I can certainly recommend them as a dealership.
A. G.
Spoke with Numerous car dealers over the last months to buy a Hyundai Tucson Hybrid who's adverts offered pricing that did not match when contacted. It was good to deal with Richard Wakefield who as able to quickly provide the information on the car I wanted to order and matched the offer advertised. Richard provided first class service and all documents were sent as promised by Marshall Hyundai the same day...Order placed and await delivery.
D. A.
Without doubt Marshall Hyundai Worcester are one of the best car dealerships that I have had the good fortune to come across. Earlier this year my wife bought an i10 and this month I bought an i20. On both occasions our contact was Richard Wakefield. We specified exactly what we would like and in both cases (i10 & i20) Richard provided, through the Marshall Hyundai network, exactly what we wanted. Richard's attention to detail, communication and customer service was quite outstanding. It was an absolute pleasure working with him and the dealership.
B. K.
I have recently placed an order with Richard here and after a poor experience with the sales people at another Hyundai garage.
This is my second car but my first experience buying a car for myself. I’ve a huge passion for cars so I’ve always attended with family members to see them buy new cars and I can genuinely say I’ve never met a nicer salesman then Richard. He was really polite and friendly over the phone on our first conversation. When I came into the showroom he was a massive help in getting me the deal I wanted for the car and making me feel valued as a customer to them. Especially, considering I’m still quite young and I was included in the conversation at all times and did not feel ignored or mistreated due to my age or inexperience of the situation. Definitely, left feeling valued and support the whole way through the process.
Richard even went out of his way to get me and my dad some VIP tickets for goodwood festival of speed through a company promotion. After reading through the email he sent to Hyundai UK with all the lovely things he said about myself and my family it left me smiling ear to ear. This is genuinely above and beyond in my opinion and could not recommend the garage and Richard more. And I’m very excited to go back in a few months to collect my car from them.
M. C.
I wanted to thank Richard Wakefield for his effort and patience in finding me a car at a great price.
Although I didn’t buy today I will be going back to see him when I do buy my next car.
He is very professional and someone who I would fully trust.
Highly recommended and genuinely out to help.
C. L.
Excellent end-to-end customer service received from Jack Henshall and Christopher Church, we have purchased a brand new Tucson in Amazon grey and it is going perfect and we are absolutely happy with our choice of a car and the dealership, highly recommended.
A. K.
Fantastic company to deal with, I've never bought a car over the phone but the process was made easy by my salesman Jamie Chapman.
He took me through all the different things I needed to know and was always pausing to make sure that any questions I had were answered efficiently and honestly..
I wouldn't hesitate to recommend Marshall Hyundai and particularly Jamie Chapman for any purchases you may be considering.
J. T.
Outstanding service by Sean Hendry-Galbraith.
In buying a car for my pensioner mother, he showed patience on the test drive, transparency in the pricing and provided post-purchase support for various queries that we forgot to ask on the day (responding quickly on both the following Saturday and Sunday). No pressure during the sale - exactly what I wanted to see if in the circumstance.
Great job. Built trust well.
J. G.
Transaction carried out today with Jack Henshall regarding purchase of new Hyundai with p/ex of my present vehicle, whole deal was dealt with in a friendly and professional manner and was concluded smoothly. Jack was an easy guy to communicate with and made the experience really simple. Would recommend this dealership to anyone for great buying experience.
J. T.
Really glad I went back to Hyundai Worcester for my new vehicle. Everything went smoothly and I’m already loving my new car. I was especially pleased at how quickly the car was delivered, I know the team worked hard to find me a vehicle and I was really happy to not have to wait until next year. I would go back again to Hyundai Worcester as they always go the extra mile.
I. M.
Very positive experience at Marshall Hyundai Worcester. We were looking for a used car for our daughter. Always find looking for a car a bit daunting as you never know what you're getting but we felt reassured buying from a main dealer. On first enquiry we were sent a personal video of the car which really helped in making the decision to go and view it. We were dealt with by Jack who was extremely professional. On collection Jack was away but Dom sorted out the final paperwork and showed our daughter round the car before she drove away. Our overall impression of their customer service was good and we left feeling that if we had any issue we could be in touch and they would help.
J. W.
Jack at Hyundai Worcester was very accomodating, from my initial test drive through to agreeing a purchase. No pressure or sales pitches, just honest questions and information to help guide me through the process, as well as making sure I got the best deal available.
T. C.
Amazing service from Jack Henshall @ Marshall Hyundai Worcester, advert seen online and within a few short emails and exchanges on the phone my new car was secured, ordered, finance arranged, documents signed with delivery expected hopefully in a few weeks time.
Thanks again Jack for all your help and fast efficient service in sorting my new car. A pleasure doing business.
Tim
J. 1.
Luke was excellent and easy to deal with being both professional and friendly. Made you feel comfortable especially as looking at different vehicles with lots of specifications can be difficult to understand and takes time to get it right. He gives you that time in a relaxed manner with no pressure to purchase.
a.
I would like to thank Luke Bailey for his professional, knowledgable and friendly assistance in finding me the best car and processing the paperwork with great competence and patience.
The service from this dealership for me over the years are second to none.
With my continuing thanks to you all at Worcester.
C. S.
Very good service from the team at this dealership. Bought a six year old Tucson, a few issues required addressing following the purchase. All elements repaired without a quibble, great service at some cost to themselves
W. W.
Excellent service from all at Worcester Hyundai, although a special mention to Jack Henshall who sorted everything out so quickly. Saw the car on Thursday afternoon and collected on Saturday morning!
Also very impressed with the Tuscon, spacious, comfortable and smooth to drive.
D. S.
Richard Wakefield was most helpful in choosing a new Motability vehicle. This will be our first electric car and Richard was very comprehensive in explaining the pros and cons and his assurance that he will provide continuing help and assistance whilst we are waiting for delivery and beyond.
5 stars well deserved 👏
J. T.
Called at the dealer, spoke with Jack who was extremely helpful with our purchase. He informed us of every aspect of buying the new vehicle of our choice, looking forward to collecting shortly.
Thank you Jack, much appreciated.
J. P.
We contacted Sean Hendry-Galbraith regarding a Fiesta ST line, he was very professional and give us all the information we required to help us decide that this car was the car for us.
I highly recommend Marshall Hyundai Worcester if you are thinking of buying a new car! Great service and very friendly and welcoming staff.
M. D.
Me and my husband had great customer service from Hyundai , mason was brilliant at giving us all the information we needed and helping us both decide and find the right car for each of us . All of the team are very friendly and we have always made to feel welcome for the past few years we have been going here to purchase our cars ., and nothing is too much trouble . We will continue to stick Hyundai Worcester for all of these reasons .
K. E.
Excellent service again from Marshalls Worcester. Chris Church in particular sorted out a very good deal for me to upgrade my pcp and ensure I keep with Hyundai for another 4 years.
My driving experience with Hyundai over the last 5 years has been very positive, great engines, everything I need in the vehicle and a very efficient Hybrid.
S. C.
I have spoken with Pearl Dixon on several car purchases for myself and members of my family.
She is always helpful and patient, and gives me as much time as I need to ask questions and get quotes. She is a pleasure to deal with.
D. J.
Had an excellent experience dealing with Marshall’s Hyundai in Worcester who went above and beyond to put a very competitive deal together for me. Special mention to Sean Hendry Galbraith in sales who got me the car/spec/ colour that I wanted at a price that couldn’t be bettered anywhere. Very happy to recommend Marshalls to anyone looking for a new or used car.
Took delivery ahead of schedule and car was A1 immaculately presented and a thorough handover given. I travelled over 100 miles to use this dealership and wouldn’t hesitate to recommend them to anyone.5 star service from Sean at the Worcester dealership
S. C.
There is a reason why this is the third successive time we have gone to Marshall Hyundai, Worcester. As good as the product is and as helpful all the staff including servicing and management are, the difference is Pearl Dixon. A more believeable, sincere and honest car sales person we are yet to meet. We look forward to taking ownership of our brand new Tuscon TGDi Hybrid 230 N Line shortly. Keep up the good work Marshall's and thanks Pearl.
A. B.
We enjoyed our experience at Marshall Hyundai in Worcester, I have to say Richard Wakefield made us totally at ease and there was no pressure in buying a car, he was very thorough and professional, we did buy the car we looked at and would certainly recommend if you were looking to buy either new or used car.
J. O.
Start with I am not easy to please. Let me say this company and especially Peral Dixon defined the term 'service' for us. From the first contact to taking delivery and driving away their updates, attention to detail, efficeincy and just plain nice people shone through. They were so good we bought a second car as we took delivery of the first one.
R. F.
After receiving a courtesy call from Marshall's to introduce themselves, as we have had previous dealings with Motorline, we made an appointment for an account review. I have owned three hyundai models and have found them all decent vehicles. After review I was keen on a kona on the forecourt and with out any pushy sales I traded in my vehicle and had the new one the next day. Brilliant service thank you Jack and all at Marshall's.
m. s.
I visit Marshall Hyundai to look at there cars. I was meet by Sean who was very polite and professional, I was interested in theTucson hybrid. He explained the difference between the self charging and plug in. I had a test drive and was very impressed, that I have order a Tucson hybrid. Sean answered all my questions.
C. B.
Purchased a VW Tiguan from Marshall’s Hyundai and was assisted by Sean who was such a great sales person with a lovely sense of humour. He gave us 5 star service and is such an asset to Hyundai Worcester I would definitely come here again for future purchases.
Chris Bevington.
E. F.
Bought a car yesterday from Mason, love love love the car, thank you very much :)
Recommend going here if you’re looking for a new car, very friendly staff, mason in particular was very helpful and answered all of my questions. Lovely :)
J. P.
Great experience. Very welcoming. Happy with my new car from them. Will definitely use them again. Luke was a star.
D. G.
Spoke to Pearl Dixon ordered a new i20n she was very pleasant and helpful the process was very easy with the price I had seen with no hassle look forward to when the car is delivered Thanks
A. W.
Received new car earlier than expected, nice easy process taking on new car, think the valet team could use a bit of training in care and attention to detail but if you want great service with care and attention ask for Luke Bailey. Thank you.
P. K.
Went into the dealership and can honestly say that Richard was very welcoming and took his time to help us nothing was too much trouble…. Fantastic! Thanks very much Richard!
C. L.
Once again I was impressed by the customer care at Marshall Hyundai - Worcester. Thank you Richard W. You always make me feel like a VIP. Great car deal & quick, friendly service.
G. H.
Great service and professionalism shown by Mason, pleasure to deal with. Looking forward to collecting my 'new car' in a few weeks. Thank you.
s. d.
Fantastic service and a great team. I dealt with Sean Hendry-Galbraith who was exemplary. Knowledgeable, and very pleasant to deal with. Not pushy in any way. I can highly recommend Marshall Hyundai. I am really looking forward to getting my new electric car. Thank you.
R. D.
Excellent service from Jamie. He was attentive and listened to what we wanted from the car. He went above and beyond to get us a great deal and was professional throughout all of interactions.
Great team ethic throughout this branch!
Jamie was so great we purchased 3 cars through him. Thank you hyundai Worcester,
B. S.
I was looking for a part exchange to upgrade to a slightly larger car. James Chapman at Hyundai- Marshalls Worcester took his time to show me all my options, went through various configurations for financing, showing me numerous cars all with a great deal of patience, consideration to my needs and politeness. At one point he even moved a larger car next to one I was looking at so I could compare the two visually. Nothing was too much trouble and it didn’t matter that my budget was small, I came away feeling valued and satisfied with my purchase.
On the negative side the showroom was far too bright, the sun streaming in, although nice, made it really hot, was giving me a headache and I had to resort to wearing sunglasses inside which made me feel ridiculous. For the customers comfort (and for the staff having to work in these conditions daily) blinds would be a good idea.
D. W.
I recently bought a new car from Marshall Hyundai Worcester. The service and customer care was great. I would especially like to thank Sean for his help and hard work over the months whilst waiting for the car to arrive and for the smooth process and customer service on handover day.
c. w.
My partner and I were looking into getting a new car last year and the customer service was phenomenal they were very friendly and if they said they were going to call you on a day they do it! Unlike other car companies were you have to be a nag to get anywhere.
We recently had an incident with our car and the garage were struggling to get the part we needed, we rang the Worcester Hyundai place and they got the part we needed the next day! Which was amazing and when we picked it up we were greeted by Jaime who sold us our car!
If you are thinking of visiting or having a car from these guys do it! You won’t regret it because we don’t. Thank you guys xx
A. K.
It was great dealing with Richard Wakefield at Hyundai Worcester this week whilst purchasing my new Tucson. I was very impressed with Richard and the team at Worcester Hyundai who listened to what I wanted and made me feel most welcome. A test drive was arranged to make sure the car was going to exactly what I needed. A very good deal was negotiated and I look forward to picking my new Tucson up in a few weeks.. After visiting three other dealerships on the same day a 5 star service was provided by Richard and the team at Hyundai Worcester which was definitely lacking in the other dealerships i visited
c. h.
Such a fantastic service by Pearl at Hyundai Worcester. I was completely lost when it came to joining the Motability scheme and Pearl made it so simple, keeping me informed every step of the way. If you need any advice on the Motability service, or indeed anything else I would definitely recommend asking for her by name.
A. N.
Great customer service from Sean. Excellent knowledge of the i20 N that I have just ordered. I would highly recommend!
S. W.
Very friendly local dealership who get my loyal repeat custom by making the process of changing cars pleasurable, offering good deals without being pushy. Had the pleasure of dealing with Richard from the sales team yesterday and he went the extra mile to make sure my wife and I ended up with the right car and the right deal.
J. D.
Brilliant customer service from start to finish. All went really smoothly and nothing was ever too much trouble for salesman Sean Hendry-Galbraith, who also gave a no pressure sales environment. Highly recommended!!
A. B.
We recently updated our car to the Hyundai Tucson. (it is amazing)!
Big thanks must go to Dominic who was extremely helpful and patient and really listened to what we were looking for.
Dom explained about all the extras that we could have and he gave us all the information that we needed and went through all the pros and cons so that we could make an informed choice. He made the whole process of updating our car enjoyable and exciting and looked after us exceptionally well. He was professional, easy to talk to and very knowledgeable and was able to answer all our questions. An excellent asset for your Sales Team.
R. B.
I want to say a big thank you to Sean Hendry-Galbraith for all his help when buying my tuscon, which I collected this week. He has been very knowledgeable, listened and not at all pushy. I've had plenty of questions which Sean has responded to in a timely manner with a professional and friendly attitude. The car has lived up to expectations and I'm really pleased thanks 😊
N. G.
Great service from Marshall Hyundai Worcester and Richard Wakefield on deciding on which colour of Tucson to settle on (difficult choice) and then handling our subsequent order. I’m glad that we chose this dealership
K. O.
A great dealership with a very friendly and relaxed atmosphere. Fantastic customer service as well, particularly from Sean Hendry-Galbraith, who made everything easy to deal with.
A. H. O.
Marshall were very professional. Extra thanks to Sean Hendry-Galbraith who made this transaction easy for us and we now have a luxurious hi tech car to enjoy.
M. L.
Looking for a new electric car at Marshall Hyundai, Pearl was very friendly and knowledgeable, took the car for a test drive and later bought the car, great friendly service and no pressure, I would highly recommend.
M. T.
Dealership was really good always helpful and Sean who dealt with us was a pleasure to speak to and nothing was too much bother for him. Would highly recommend them and Sean
A. B.
My wife and I have been looking around to replace our vehicle and after much deliberation we decided on Hyundai in Worcester. So far we have been delighted with our choice. All of the staff have been attentive and helpful but not overbearing or pushy as we have found in the past when visiting some main dealerships.The salesman that helped us decide on a vehicle was Christopher Church and he was very helpful. Knowledgeable and confident but happy to listen to our list of requirements in a vehicle. He guided us towards the right car for us and we are very happy with our choice. We will definitely return when the time is right to upgrade our vehicle again. Highly recommended.
H. E.
Just to add to my previous review. Today I picked up my car. Absolutely over the moon with the car and the service and efficiency at hyundai Worcester was outstanding. Huge thanks to Sean. An excellent salesman. He very clearly explained each part of my sale which made it so easy to do. Highly deserves a pay rise from his manager. 4 months into a job and doing extremely well. Huge thanks again. Heather
M. K.
This is the 2nd time I have purchased through the Worcester branch and both times Pearl Dixon has been my contact. She has worked hard to get great deals for me and has given great advice both times. She has never come across as pushy, which so many sales people do. I have become a real fan of Hyundai so will no doubt go back when on the prowl for another car.
P. S.
I had previously browsed the website so I already had two specific cars in mind. I had made an appointment with Richard Wakefield one of the sales team. He was friendly and well presented. He immediately put me and my wife at ease as there was none of the hard selling techniques that you see at other garages. We had a look at our favourite car a Hyundai Tuscson which Richard allowed us to go off in a test drive to get the feel of the handling of the vehicle. We were impressed by the quality and finish of the car as well as the low mileage so on our return to dealership we sat down with Richard to complete the purchasing process. Richard clearly laid out the options available and with the OK from his manager he gave us a good part exchange deal on our current cars. Overall we were impressed by Richards professional yet friendly manner. I would recommend Hyundai as a make of car as well as this Worcester Motor line Hyundai dealership
s. r.
Richard has been great at helping me purchase my new car,I felt at ease and he was happy to answer any questions I had. Nothing was too much. I’ve had a few cars and from different garages too, I didn’t feel pressured into a purchase or any optional extras that I’ve come across before. From start to finish of my visit everyone was welcoming and polite. Highly recommend worcester Hyundai and Richard Wakefield too.
D. P.
Just purchased a new Hyundai Tucson Ultimate from Motorline Worcester through Sean Hendry-Galbraith. Very pleased with everything so far. Sean was a very helpful and enthusiastic Sales person who did everything possible to help us as customers with our purchase. Received a good price for the car and looking forward to collection towards the end of the month. Great service so far from Motorline and Sean. Thank you
D. -. C. N.
My wife and myself have just purchased a new Hyundai i20 n line today and we couldn't be more pleased with our purchase.
Jamie Chapman was the Sales assistant who guided us through the process and I must say he was extremely pleasant, knowledgeable and helpful going through the whole process.
He made us feel really at ease, with no pressure and very good advice, my wife Jean and myself can't thank him enough.
I have bought many cars in the past but in my opinion this was probably the most pleasurable experience I have encountered.
I would highly recommend Hyundai Worcester to my family and friends
c. s.
I had a fantastic experience buying my new Tucson from Hyundai Worcester
.I dealt with same person throughout (JC). He was professional,
patient, knowledgeable, helpful and charming. I couldn't have asked for better service.
The car is fantastic!
Thanks
I. R.
Picked up my beautiful Hyundai i20 N today from the guys here at Hyundai Worcester.
Absolutely helpful from the beginning more than happy with my new toy. Thanks to Jamie who's helped me from the beginning through the entire process and assisted me with all my questions throughout the smooth purchase definitely will be returning again thanks again Jamie for all your help.
S. R.
The dealership has offered an exceptional good experience to Hyundai brand, and Richard the sales manager worked hard and professionally to locate two cars we were interested in before we travelled down to the dealership. We were welcomed to the dealership and offered refreshments before taking the cars for a test drive. Having spent three hours working with us on car choice and options, we are pleased to say we have ordered a new car
The car was amazing, but the service we received was exceptional
E. N.
Just bought a bayon from Hyundai Worcester. I had a great experience with the help of James C who really helped me narrow down my car choices. I’m someone who knows next to nothing about buying a car and he was really helpful taking me through the different specs/Extras. I also came with a budget in mind and with James help I managed to get the car I really wanted within my budget. Excellent service, can not fault it! Thank you James.
T. M.
Amazing experience. I was happy with the whole experience. I was not anxious or worried about anything.very honest would recommend to anyone.0
H. F.
I popped in on Wednesday with my dad to test drive a used Hyundai i30N and was almost instantly approached by a very polite salesman named Luke. Given the fact it was a very hot day he offered us both bottles of water as we sat down to talk and listened to all of the requirements for the car. After chatting for a little while he offered for me to test drive the car I was interested in and within 5 minutes the car was out front ready for me to test. After the test drive he was very nice to us and helped out with getting some finance figures. We explained that we weren't going to be able to buy anything for a little while as I am waiting for my current car to sell but this didn't stop him being helpful at all. Before we left we exchanged contact details and he is going to keep up updated on the car in case it sells before my car does and let us know if anything else comes into stock. Overall I had a very pleasant experience and would highly recommend both Luke and Motorline Hyundai Worcester.
N. p. l. H. i. N.
Just brought an i30n a quick and friendly service from start to finish. Thanks Sean Hendry-Galbraith top salesman. See this man for a great deal and service
A. G.
Bought a Hyundai i10 Sport, Richard was great, friendly and gave us all the info we needed. Car is running great too!
S. H.
Sean was really good at helping me sort a Hyundai i30N. Would recommend him to anyone looking to purchase their next car!
S. W.
I recently purchased a Hyundai Tucson from the Hyundai Worcester and I love it. Richard Wakefield and was so friendly and helpful from start to finish. I felt under no pressure at any point to buy, and he was always available to chat to via phone or email. The car came from another branch on the other side of the country and as soon as it arrived he sent me a video of it which was a lovely touch. The car itself is beautiful and great to drive, an ideal family car. Thank you! :)
V. B.
Thank you so much to Richard Wakefield on the cracking service in choosing my new car! Also for the recommendation on the food joint. Top notch! Can’t wait for December when I get to drive my new dark knight kona!! Highly recommend this dealership! I even travelled 1.5 hours to get there cos I know how much they look after you!!
M. T.
Felt I got a good deal and great service, hence why I stopped searching and went with the car the same day I went in
M. B.
Great experence with Sean today he was a nice and polite man made me feel welcome with his help and knowledge I decided to get my new mobility car thank you Sean and I look forward to your call for collection martin i now have the car and its great thank you for your help
S.
Large amount of used cars available. We were able to walk around without being bothered which was good. People available when needed.
S. R.
Thanks to Jamie Chapman for setting up my order of a new Kona Hybrid Ultimate. I now look forward to the same smooth completion of the order when the car is delivered in a couple of months' time. I hope to be able to increase to five stars upon completion.
M. N.
Really professional approach from both Chris Church and Sean Hendry-Galbraith. Efficient and knowledgeable and a credit to the dealership.
Thank you both.
m. w.
Drove 100 miles today to. Hyundai Motorline Worcester and I’m glad I did. Fantastic service from Pearl, she explained everything about the vehicle that we bought. Was very happy with the service would definitely recommend this car dealer
P. T.
My experience with Motorline Hyundai Worcester, has been excellent. Although they are not my local dealership, (I live in Manchester) I chose to deal with them and buy a new car from them simply because they made my purchase easy, and completely valued my business.
A special mention goes to Jamie Chapman who has been first class, kept me informed of the progress of the car by phone and e mail and he is a asset not only to Motorline but also Hyundai as his product knowledge is excellent.
r. g.
had a great experience today thanks to pearl dixon she sorted my new i20n was verry friendley and helpfull great to deal with canot wait to take dilivery of the car thanks pearl
K. S.
Dealt with James Chapman from Hyundai Worcester. Called me and offered a new i30n performance, he explained everything clearly and any questions I had, were answered. Paperwork signed online, no need to go into dealership, made it even easier. James was polite and made the transaction simple.
A. H.
Fantastic experience with Luke, After changing my previous i30n to the facelift i30n. I felt that there was no pushy sales or pressure off Luke that I had previously experienced of others members of staff there. After the handover and driving back home I enquired about an I20n for my partner which quickly resulted in a sale after Luke was clear and honest about wait times ect. If it wasn’t for Luke’s relaxed yet effective selling technique we wouldn’t of have had the cars! It’s been a pleasure dealing with Luke and cannot wait to deal with him in the future! Asset to the team at Worcester Hyundai
R. N.
Very good experience! First time buying a car in 8 years, so easy and straight forward. Enjoyed the test drive and the freedom to take my time so I can get used to the car. Jamie was very knowledgeable and helpful, made everything so much easier to go through.
C. F.
Excellent customer service from start to finish from Jack and his colleague Chris on choosing and buying a new TUCSON today.
D. T.
ordered a bayon for my son from motability with richard wakefields help - very efficient and all organised by email to keep distancing. Pity it will be 6 months until delivery but should be good when it arrives !
M. B.
We have just purchaceda 70 plate Hyundai i10 from Motorline Worcester we had excellent service from Sean He is an very professional young salesman who who is a credit to the sales department. This is the 4th Hyundai car we have bought from Motorline and would definitely recommend this branch
A. O.
An excellent experience, thank you Jamie Chapman. Very helpful and a pleasure to do business with . Not pushy like some car dealers and undestood what I required and did an eccellent deal on purchase and part ex. Car arrived 3 weeks after order a couple of days earlier than expected. Unusual on an i20n! Highly recommend.
C. O.
We dealt with Sean who was very helpful, never had a Hyundai before so looking forward to collecting our new Tucson.
R. A.
Further to contacting Motorline-Worcester to inquire about a car I had, I was never disappointed from the time Richard contacted me and sent a video of the car I was interested in buying. I must admit, this was a blind buy (virtual) but was not let down by Richard at all. I’m yet to have the new car delivered so I’ll probably give another review once I’ve driven it around.
For now thank you so much Richard for all your help.
R. L.
Richard Wakefield was very helpful gave me a number of option to help me decide if I would purchase the vehicle. The transaction overall was smooth and seamless I had numerous questions to ask and he answered them all in a professional way. Would highly recommend both Richard and the company for great customer service and a superb deal. My nearest Hyundai dealer was only 7 miles from home but decided to travel 130 miles to purchase due to the service and professionalism when dealing with a Richard.
5 Star service
J. K.
We have just purchased a new Hyundai Tucson Ultimate and were very happy with the purchase. Chris was extremely helpful, sending us video of the car following our initial enquiry by phone. When we visited the dealership he was very friendly, professional and easy to deal which made our decision to buy.
If you have not tried it, I would highly recommend the new Tucson and Motorline Hyundai Worcester.
s. b.
Just enquired about the new Hyundai and received a nive welcoming video from one of the Sales Manager Chris Church that they are going todeal with my enquiry. Chris was great in asnwering all the questions and I placed the order right away for new Hyundai Tucson 1.6 Hybrid. NB: I didnt even visit the store and was very confident with their service and now going through filling in all the paper work required which is all digital making me feel very secure. Looking forward to get my car in March as promised by the team. Many thanks Chris and Hyundai team for looking after me Thanks - Shyam
P. L.
Just ordered a new Kona Electric. Pearl Dixon, the Sales Executive, couldn’t have been more helpful. She arranged for me to have an extended Test Drive, and then patiently spent a lengthy amount of time to ensure the order was to my satisfaction. A big thank you to Motorline Hyundai Worcester and especially to Pearl.
C. M.
Enquired about the new i20N, Jamie was so helpful and managed to match a quote I had from another dealer. Test drove the car and loved it, ordered and now just waiting. Process was easy and Jamie explained everything clearly and was professional throughout. Can’t wait to get the car now!
T. M.
What can I say my wife made the initial enquiries via email and at every stage our questions and enquiries were answered in detail. We were supplied with videos of the cars we liked and had full video walk round of the model / spec actual car we agreed to purchase . Richard Wakefield completed the deal with us after both mutually agreeing the deal , his manager Dominic Bryan proved very supportive to his sales and us as customers . I can honestly say at no time did my wife or I feel pressured by our new car buying experience just waiting for pick up date.
N. R.
Pearl received us well as we came all the way from London! She was very professional and gave us time to decided if to take the vehicle. No pressure!
Great experience, definitely would recommend this Hyundai dealer (Worcester). Thank you Pearl.
S. C.
Just ordered our new tucson from these guys. Richard Wakefield was very friendly and efficient, gave us all the options for us to consider. Our local dealer could not supply, so willing to take the two and half hour drive to get what we want. Great deal too. Keep up the good work Richard. Great service. Thank you.
R. S.
Very helpful and professional service given. I knew tha car I wanted and was assisted immediately on my arrival. Purchased the car there and then and collected the next day. Thank you Chris and Sean for all your assistance with my purchase. 😀
R. N.
Went to Worcester Hyundai today and I received very welcoming customer service. I was a little unsure about buying a Hyundai as in the past I've mainly had VW Golfs and always been happy. Looking for a change and after chatting to the Sales Executive, Pearl, she put my mind at rest and I'm looking forward to picking up my new i30 on Friday.
R. J.
Having just purchased a used Hyundai the whole process was handled in an extremely professional and efficient manner. Richard who looked after the sale couldn't have been more helpful allowing me as long a test drive as I needed to feel comfortable with the vehicle. He also didn't try and push any extra products that he knew I didn't need. I would definitely recommend Motorline Hyundai.
L. L.
Just finished purchasing a car from Hyundai Worcester. I had a great experience, everything was over the phone and it was a really smooth and easy transaction the whole way threw! If you are thinking about buying a car from here then Michael Studholme is your guy extremely helpful and friendly and nothing was a problem with Michael he was happy to help!
N. J.
Fantastic customer service from everyone at Hyundai Worcester. Very welcoming and they really know what they are talking about. Not pushy at all and just look to find you the best deal that best suits you and your budget. Got to give a special mention the Pearl who has dealt with my last two cars I have had from her and her team. Brilliant customer service is an understatement. I will definitely be telling my friends and family about Pearl and the team if they are looking for a great deal when it comes to looking and purchasing a new motor.
H. W.
Yesterday I took possession of a new Hyundai. Pearl has assisted me from day one when I made my first enquiry. She was very knowledgeable and talked me through all the details without any problems. My car came within 10 days of ordering it which was in the agreement. On collection I was instructed as to how to use all the devices which was very helpful. I would recommend the Worcester Hyundai garage on the Bromyard Road and also I thoroughly recommend Pearl.
N. S.
Just ordered our new Hyundai kona hybrid auto 1:6 SE connect petrol with Motability with the kind help of sales Executive Pearl Dixon. Pearl was very polite, friendly, professional and above all very understanding due to my diagnosis of dementia. What was very pleasing was although my wife was with me Pearl spoke to me. Thanks so much Pearl, can’t wait to pick up our new car and meet you again.
Kind Regards Nigel Soley
R. W.
The whole experience has been excellent. We dealt with Richard who was a pleasure to deal with. He gave us all the options available to help choose the most suitable car and very much look forward to receiving the i10 on Friday.
K. L.
Always greeted with a smile and always helpful. This will be three cars we have purchased with Pearls help.
J. B.
I have bought Hyundai Tucson from this dealer few months ago and everything went really well and quick. Richard Wakefield was very helpful and dealt with the whole process professionally. Very pleased with the car, service and home delivery to Dorset.
Many thanks
S.
I would highly recommend the excellent customer service at Motorline Hyundai Worcester.
Although I did not end up purchasing a vehicle, Pearl did her utmost to assist me. She was friendly, professional and extremely helpful.
G. P.
I would like to say thank you to Richard Wakefield how help with the purchase of my Hyundai Tucson, he managed to find a Tucson
From another branch. This is the second Tucson l have bought from this branch and l am very pleased with it.
Thanks Richard and all the staff at Worcester.
😊😊😊😊😊
t. k.
Amazing service, dealt with a lovely lady called Pearl. She couldn't have been more helpful and nothing was too much trouble. guided me through the process with ease and had the knowledge to answer any questions I had .
V. H.
Went in today to meet with Sean Hendry we were met with a lovely warm welcome and we managed to order our new car Sean is a great guy and not a pushy salesman I just wish I’d had more confidence to drive an automatic car lol
D. H.
A great deal on a Tucson.. Sean was very helpful, and made it an easy and pleasurable experience to purchase a new car. Well recommended.
P. M.
Purchased a new Tucson today, Sean very helpful, I could not fault him. In general the staff was very friendly and would recommend Motorline Hyundai Worcester, first rate.
B. B.
Just bought a car from Jamie Chapman at Hyundai, Worcester. Jamie is friendly, helpful, patient with a good sense of humour which made the whole experience easy and painless. Would recommend.
L. N.
With the forecast easing of lockdown, I had been planning what cars I wanted to test drive for a while now. Having booked a range of cars to test, I was then let down by so many dealers in the Bristol area. A friend of ours suggested we try the Motorline Hyundai dealer in Worcester as they had used them several times before. Needless to say Pearl & the team came up trumps, as they worked to understand our requirements, which after being offered an attractive deal, culminated in me buying a new Tuscon. Let's see if this is the start of a long lasting relationship. Thanks.
M. W.
We recently updated our car and thanks to Richard who was extremely helpful and patient and really listened to what we were looking for we agreed to have a i30. Richard explained about all the extras that we could have and he gave us all the information that we needed and went through all the pros and cons so that we could make an informed choice. He made the whole process of updating our car enjoyable and exciting and looked after us exceptionally well. He was professional, easy to talk to and very knowledgeable and was able to answer all our questions. An excellent asset for your Sales Team.
H. M.
I made an enquiry via the website about a car on Monday and within 30 minutes Jamie Chapman came back to me with the info. He offered me a test drive, which I took on Tuesday, decided I liked the car and wanted to buy it. Jamie was very helpful and guided me through the purchase/trading in my old car, hey presto everything was sorted very quickly and I collected the car today (Wednesday). I’m very pleased with the car and excellent service I received.
E. B.
From first call to getting the paperwork complete Sean at Motorline Worcester has been easy to deal with and made the process of buying a new car (and PX mine) very easy. Credit to Motorline. thanks. Ed
T. M.
I've had my Hyundai i20 serviced at this dealership where I bought it over the past 6 years. I spent a couple of hours with Luke Bailey (sales) and other staff this afternoon sorting out a new car and trade-in. I have always found the staff to be extremely polite and helpful. Motorline Hyundai Worcester is my dealership of choice!
M. W.
5 * Service..... and more!!!
Big shout out to Richard who has done everything possible to ensure our Hyundai experience has been trouble and hassle free.
Ever since Hyundai announced the launch of the Ioniq 5 I registered my interest and to test drive the vehicle when available. Richard called me the day they had their first demonstrator and set up test drive that same day.
After testing the vehicle and talking to Richard, we placed our order for the vehicle the same day, in the colour and model we wanted.
Unfortunately the delivery of our vehicle was delayed by a week until the second week of September, which created a problem as we had sold our existing car to coincide with the delivery of the Ioniq.
NOT A PROBLEM for HYUNDAI as Richard knew the problem this would cause and arranged to loan us a car for a few days until our new one is delivered......THANK YOU RICHARD and HYUNDAI exceptional customer service and one we have never experienced before.
Looking forward to collecting my new car next week.
J. E.
We have just ordered another Hyundai from Motorline Hyundai - Worcester. Chris Church handled the sale again for us and this will be the 3rd car we have purchased from him. Thanks Chris, we're looking forward to getting the new Tuscon Hybrid.
V. G.
On recently being invited to the VIP event at Hyundai Worcester I was dealt with most courteously by Luke Bailey who kindly arranged a Test Drive and dealt with all my questions efficiently. Given that he is a very new recruit to Hyundai he is certainly upholding the great service I always encounter when conducting business with them. Regards Veronica Green
A.
We were helped today by Pearl Dixon, she was was very polite and professional answering all our questions nobody could have been more courteous and knowledgeable.. Thanks again Pearl... Dave and Ali Dunlop
S. M.
Purchased a new Hyundai Tuscan from Dominic Bryan at Motorline Hyundai, Worcester earlier this year. fantastic car does everything you'd want it to do and more.
The really good thing about buying this car was the experience at the dealership. Dominic did a fantastic job of selling me this car. He made the whole event hassle free and enjoyable. I can thoroughly recommend Dominic and the dealership to buy a car from. The parts and service departments are extremely good too. Nothing is too much trouble for them. I have bought a lot of vehicles over the years and I have to say this has, by far, been the best experience out of all of them.
P. m.
My thanks go to Pearl for her professional and pleasant attitude in helping me choose the model and colour of my new car. I’m aware it wasn’t easy to track one down for me. I would recommend this dealership to my friends and family
e. a.
Myself and my boyfriend have both dealt with Luke. And we both can’t thank him enough for his service and professionalism. He had great knowledge on both the cars we we looking at getting.
Thanks so much again :)
A. T.
Richard Wakefield provided an excellent service in our purchase of a used hybrid Ionic and was unfailingly professional and patient in explaining the paperwork and providing an unaccompanied test drive. Would certainly recommend Motorline Hyundai Worcester for the quality of their vehicles and service, and although we are in Plymouth we would certainly be happy to deal with the firm again in future.
Alan Turner & Antonia Texidor
c. b.
Great customer service from Luke helpful all the way through easy and enjoyable experience.
j. M.
Went to look at Tucsons in general. This dealership had plenty of stock to look at. Ended up buying one!
Luke and Dominic were extremely knowledgeable and helpful in securing the right deal for me.
E. J.
Over the years I’ve always had Hyundai cars, and loved the way they drive and the comfort of the car. This was the first time I had visited to Worcester Hyundai and got speaking with Richard. Which couldn’t have been ever so helpful! He was able to help me make a decision on my new car But explaining everything and going for test drives, he was very kind and consider everything in the whole process. He gave me constant updates on my car and made my experience worth while. Highly recommend.
I. M. M.
Amazing car Hyundai i30 n-line - Richard was so helpful during the whole process, even when I missed calls he was very understanding. Loved the videos! And very friendly when a family member went to check the car over as I couldn't get there :) Thanks again
D. P.
I would definitely recommend Pearl Dixon for the polite, professional and a wonderful experience in purchasing a car. Pearl was patient and kind as I asked her to try out different cars that would suit me as I have a fused ankle and I needed to try out various models. There was no rushing and she made me feel so comfortable. A visit to Hyundi in Worcester made my day and I was feeling excited with my purchase. Thank you Pearl.
J. H.
We recently bought an almost year old Tucson from you. I had no intention of actually buying on the day but a soon as I test drove it I knew that was the car for us. It was in great condition and Richard, the salesman, was very helpful, informative and polite. The trade in price for our i40 was reasonable, a small deposit was paid and we were soon able to collect it. The whole experience was straightforward and pleasant.
L. A.
Purchased a car from back in June 2019. It's always daunting when you are spending a big some of money but Richard made us feel so comfortable and didn't make us rush into any decisions like other dealerships were trying to do . He answered so many questions and gave us so many options' Nothing was to much trouble '. I really couldn't recommend Hyundai Worcester and Richard enough. We will definitely be using this dealership again . It's was well worth the 1 1/2 hours travelling time to get to them.
L. N.
I would highly recommend Hyundai Worcester, and in particular Richard who I dealt with. He was extremely helpful without being pushy and went out of his way to sort me a good deal on a different car after I decided not to pursue my original choice. I was very happy with the new deal offered. He also collected me from the station twice as I had to travel down from Birmingham. Nothing is too much trouble for him.
c. s.
Richard provided an excellent service whilst I was changing my car. Friendly and helpful throughout, patient when there was a delay with my insurance firm.
Thoroughly recommended.
Z. G.
I am giving 5 stars for Richard Wakefield for his exceptional skills as a salesman and for his very nice, pleasant personality. He helped my husband and I to find the perfect new car, and he made sure that we where very happy with our choice. He understands customers.
T. B.
Great service, Sean was really attentive to what we needed and went above and beyond to ensure we could drive the appropriate vehicle to the one we were interested in. Looking forward to collecting our new vehicle from him.
T. P.
Recently purchased a Hyundai i10. The sales advisor we dealt with made it easy for us to make a decision and answered all the questions we had efficiently. Also gave us a follow up call which we appreciated. We would certainly recommend Hyundai Worcester.
M. R.
Helpful and friendly service, Jamie Chapman good at finding out what the customer is interested in and talking through options. I will certainly use Hyundai at Worcester again.
R. W.
After buying from several other dealers in Worcester we were fortunate to decide to try a test drive with Hyundai. Since that time we have bought as a family 7 Hyundai vehicles. We have found every one to be a quality vehicle at a sensible price and which match the publicity.
The main reason we continue to buy however - the superb service provided by all the team at Motorline Hyundai Worcester and in particular on the sales side Richard and also Pearl. Both of them go several extra miles to give the customer what they want in a deal which always good without the need to haggle. Their attention to detail, communication and service is excellent and all done in a friendly and not pushy manner.
It was a pleasure to buy from them as they tried very hard to listen to what we wanted to buy and not to try to sell us what they wanted to sell - a breath of fresh air in car dealers in the area.
The support, both at time of purchase and during ownership, from the management, finance and service teams is also excellent making owning a Hyundai a pleasure and making it more likely that we would go first to Motorline Hyundai Worcester when time comes to change our vehicles.
J. C.
The team at Motorline Hyundai in Worcester are fantastic! I went in initially to inquire as to what was on the market for my budget. Within 30 minutes I'd been shown a variety of cars that would suit my needs and was being booked in for a test drive for the very next week. (Which is much more than I had been offered within that time span and other local dearliships!) I had the wonderful, and very helpful, Pearl to thank for organising the whole process. From start to finish she let me know about all the things that were needed from me to complete the purchase, and what services Hyundai were going to provide along the way to make my life easier. Any question I had she had an answer to, and took the time to break it down so I fully understood the whole thing.
The follow up service has been fantastic as well. Whenever I've had a query or question, all I had to do was pop in, and either Pearl sorted me out herself, or if she couldn't she directed me to a colleague of hers who could. Cant fault the team, or the whole experience. Would definitely recommend these guys to help you buy your next car.
Nearly 6months into owning my i30N and I'm still over the moon every time I get behind the wheel!
M. E.
May I first of all express my thanks to Pearl Dixon who assisted me in my purchase from point of contact via phone ,all the way through to
Vehicle familiarisation and hand over of keys,the water and coffee supplied went down a treat, the latter being made by her own fair hands,Top marks to a fine lady and customer service.
Half way on a three hour return journey a comfort break was called for.Having now recovered from being bedazzled by my new toy at the branch,I took the opportunity to have a slightly closer look and found the internal valeting to be poor,most bottle storage areas had sticky rings in them along with sticky mark's in surrounding area, the centre cup holder's weren't much better, there was an accumulation of crumbs and crud down the side of both front seats, worst of all was the discovery of a large stain on the front edge and buttock area of the drivers seat which now showed itself in direct sunlight. Now starting to look with my eyes wide open, discovered all four tyre valve caps were missing, pressure checks, caps not put back,
As they say ,It's in the detail,
I feel this did tarnish my experience but will consider upgrading with them in a few years.
P. D.
In this unusual lockdown situation I must say that Richard Wakefield has been fantastic with helping us out with our enquiries. Richard was efficient in replying, sent us a great video with plenty of detail about the car. We then had follow up telephone conversation, again very helpful. Highly recommended !
S. S.
Outstanding service! Very happy with the purchase of my car. Special thanks for Pearl Dixon to sort out everything. Its my second car with Moterline Hyundai a every time very good service.
S.
Visited showroom on Thursday for a browse.
James Chapman was very friendly and efficient. I decided to test drive the Hyundai Tucsan and James arranged this for me the next day. I loved the car and a deal was soon done
Everything was explained fully to me, can't wait to drive it away now.
Thank you very much James
S. T.
Really delighted with our new Tucson purchase from Motorline Hyundai Worcester. Price via Carwow was excellent, nothing local to where we live could match the deal, hence well worth the travel down to Worcester from Lancaster, we stayed overnight and found Worcester Town Centre very nice as well by the way, following which we met Richard who had everything ready and as throughout the process was just great. No pushy salesmen techniques, just good honest, fair pricing and excellent service. Highly recommended and will definitely use again.
A. M.
Recently bought a new i10 N Line from Motorline Hyundai Worcester.
Pearl was very friendly, efficient and knowledgeable.
Love the car, looks good in dragon red.
J. K.
I bought from the ‘buy now’ range at Motorline Hyundai - Worcester and I can honestly say the process was so smooth and stress free! Richard Wakefield was so helpful and lovely from the very first moment he introduced himself! Throughly recommend this company to anyone looking for a new / used car!
p. c.
My experience at this dealership was great. The test drive was all set up and ready for me when I arrived (despite being a little early) and the sales exec, Jamie, was professional, friendly, knowledgeable and not pushy.
T. J.
Just bought a Hyundai Tucson Plugin through this company, all seamlessly driven (excuse the pun) by Luke Bailey. Very helpful throughout the process , all dealt with in a calm and professional mannner, nice to see and deal with someone demonstrating excellent product knowledge.
g.
I had no intention of buying a brand new Hyundai Tucson when I walked on to the Motorline site in Worcester, as my mind was definitely fixed on a 'nearly new' model at what appeared to be a much lower cost. However, the deal for buying new, put to me by Pearl Dixon, together with the trade in price for my own vehicle, proved too good to ignore.
Pearl was very helpful in organising a test drive, of the new car and also was very knowledgeable with the various operational controls etc.
She also helped complete all the necessary documentation , servicing information, and after-sales process which was appreciated.
Pearl has since phoned me a couple of times to check on how I am managing with the new car (which I bought in July 2018) so I cannot fault her commitment to a new customer, and I would certainly return to buy a new vehicle from her in the future.
L. D.
Ordered my car in January 2020 with the help of Richard Wakefield, very professional but also very friendly, went through all the options and decided which one we would like to have. We were due to pick it up in April but due to the virus this was not possible. The communication from Richard was 5* throughout. Eventually picked it up 16/6 again he was very friendly and helpful. Came across an issue with the car, the radio had no sound coming from it what so ever but Richard Wakefield, Dan Evans and the service manager (who’s name I can’t remember) were very helpful and it was sorted within half an hour.
We were asked if they could do anything for us whilst we were waiting and numerous staff were making sure we were ok.
I would highly recommend Hyundai Worcester as you are given time and not pressured into anything, nothing is ever too much trouble, and the staff I dealt with were so lovely. Thanks all.
S. D.
Can not rate Hyundai Worcester high enough. After having a not a so good experience else where I felt so comfortable here and at ease. Christopher church was highly professional. He went through everything with me in great detail and answered all my questions and queries I had. I went away 100% happy and I’m looking forward to driving my new car. I will definitely be recommending to family and friends. Thanks again chris. 😊
M. P.
Great service from Chris, very knowledgable and provided a friendly service. Very reassuring!
e. p.
My review is 6 months late. I just want to say a massive thank you to the team at Worcester especially Luke Bailey he went above and beyond and I’m thankful he answered my call 5 mins before closing time but I didn’t feel rushed he was very professional thank you ⭐️
C. P.
I have used this branch for a good number of years and have just completed sale number 4 with them.
Jamie, Dominic and Lee were, as always, an absolute pleasure to deal with. Can't wait to pick up my new car!
E. R.
Really enjoyable time buying our new Ionic5 today. Well done to Sean Hendry for sorting out the test drive and paperwork. A pleasure to order from him. Can't wait for the new arrival. Cheers
C. H.
Great customer service before & more importantly after the completion of the sale. I was a little anxious in buying my first EV but Richard was extremely helpful & I'm immensely happy & grateful for all the advice he provided. I have recommended my car & the dealership to number of my friends, colleagues & neighbours.
V. L.
It was our first time dealing with Motorline Hyundai, Worcester and I must say we were extremely pleased with the service we received. The salesman, Jamie Chapman was excellent and nothing was too much trouble. We were very pleased with the vehicle we purchased from Jamie and we would not hesitate to buy from him again and we would certainly recommend Motorline Hyundai, Worcester and Jamie to others.
L. B.
Been looking to replace my Tucson with a newer one for sometime and Hyundai Worcester couldn’t of been more friendly and helpful. I’ve now purchased my new Tucson and can’t wait to pick it up. Rich has been brilliant, a very quick and easy process throughout. This is the second car I’ve bought there and will keep going back, not only because I’ve found a car I love but finally a garage that is welcoming and treats you well
h. w.
Really helpful and friendly service from Pearl. Made the process of buying a new car easy and stress free.
Super fast turn around and great follow up support.
I. H.
Sanitiser upon entry. Plenty of arrows on floor to maintain social distancing. Very friendly welcome by everyone!! Very efficient staff meaning speedy exit from showroom. Excellent work on car as everything checked and shown on paperwork. Beautifully clean car both inside and out! So pleased Hyundai has the same facility as Range Rovers i.e. actual speed recording in large numbers on the panel immediately in front of the driver ( especially relevant these days with so many speed cameras everywhere)! Hyundai Tuscon N range incredibly comfortable and in my opinion superior to the Range Rover in comfort and compartment size. Visiting this garage is well worth the three hour round trip (or as in my case 6 hour round trip as I needed to return home as shops were closed!). I have had dealings with Hyundai Worcester for over four years and I cannot praise them enough. Keep up the good work everyone - you are a super team!
C. B.
I am delighted with, not only my new car but with the amazing customer service. Richard was so helpful completing most of the sale over the Internet via email, perfect in these times. I told him what I was looking for and he sent me some options. I cannot recommend hyundai Worcester and Richard enough.
S. J.
This is the 3rd new car I have had in the last 9 years they have been a Seat,Skoda and now the Hyundai it’s also been by far the best in terms of the car, the servicing and the initial transaction.
Richard Wakefield isn’t your usual smarmy car salesmen he comes across as Human and genuine.
A rare trait in the motor industry
I will be contacting him for my next motor.
Thanks
Update now 2021 Richard at Hyundai still up there in the 5star plus category. Very helpful ,very knowledgeable very polite and covid compliant at all times. No fuss no drama just great service. Many thanks see you again in 3 years ,
Jim.
H. B.
We could not have asked for better service from Richard and the other staff at Hyundai. We had been having difficulties with an insurance claim being sorted and they did everything they could to speed things along for us. Support before and after purchasing a new vehicle was amazing. They are always polite and go the extra mile for customers.
v. t.
My Husband and I use Pearl for all our business at Motor
Line Worcester and she has always been great with a lot
of patience, as we are now in the older bracket, as far as age is concerned, and we are so great full to her each time we visit.
We could not be more pleased with our Hyundai Touson, best car we have ever had..
A. L.
I made an enquiry about a car on the Thursday and Richard at Hyundai, Worcester dealt with this very quickly and efficiently and I picked the car up on the Saturday! He helped with everything and I knew exactly what was happening! On the travel down I received a phone call to ask how I was getting on which I thought was great customer care!
J. B.
Absolutely brilliant service all round, nothing is too much trouble and I felt under no pressure to buy. Can’t wait to show off my all new Tucson and will be recommending Motorline Hyundai - Worcester to everyone!
N. H.
Had a good experience at Motorline Hyundai Worcester today. It was time to change our Motability car so made an appointment with Sales person Pearl Dixon at Motorline who explained everything and made us feel very welcome and at ease. Pearl arranged for us to test drive a Tucson and we were smitten . Needless to say new Tucson ordered for November. Thank you Pearl for your approach and professional manner.
L. A.
Wouldn't go anywhere else.
Rich W always makes us feel comfortable, there is never ever any pressure (like some places who just want to sale) . Nothing was to much trouble for him and he was happy to answer my ' what I would say was silly questions' .
We have a Hyundai where we live but we will always travel out of our way to come to this one instead.
Also very COVID safe which was excellent as have to be very careful nowdays.
Thank you !
P. T.
The staff were excellent. Pearl and her manager explained everything very clearly but without any pressure. They really helped me to choose the best option for my needs. I would highly recommend the garage and staff to anybody think of buying a Hyundai car.
K. L.
Purchased a used Hyundai from here in November and very impressed with the service received. We had great service from Pearl and were happy with the short time it took to do some work on the car agreed before purchase and then deliver it to me at work. Would highly recommend.
N. R.
Spoke to Richard Wakefield from Motorline Hyundai - Worcester, I was having difficulty in the area where I live Wakefield Yorkshire acquiring the Shadow Grey N- Line. Richard contacted me to give me the Good News he could source 1 for me. The deal was Done. In all my years of car buying I can say without doubt dealing with Richard was straightforward and a pleasure. Phone call to New car just over a week.
Love the car.
Again Thank you Richard!
Neil & Patricia Roper
L. H.
Amazing service from Chris, had no idea what car we wanted only that we wanted something slightly bigger than what we had, Chris steered us in the right direction and we ended up with the Kona and I LOVE it! Such a nice car, perfect size and drives like a dream. Chris was so helpful and friendly with no hard sell and I would definitely go to him in the future If we ever decide to change!
K. G.
Top notch service from Richard and the team in Motorline. Seamless transaction and great advice in the lead up to the purchase of our car, considering import/export regulations for us. Richard also arranged a pickup for us from the airport with his equally courteous colleague Pearl. Happy to recommend
M. B.
I recently had some body work carried out under the Hyundai Warranty at this garage and I was very pleased with the service I received, despite not originally purchasing my car from these guys a year ago.
I also asked if my handbrake could be sorted as when engaged it didn't fully hold the car on any inclines and they attended to this for me without any charge despite this not being covered under the warranty.
I know that when I dropped the car off with them for the body work that there was also a "low tyre pressure light" indicator on on the dashboard and when my car was returned to me I assume they must have done my tyre pressures as the light was off.
Many thanks to Graham and Jack (who originally dealt with several of my phone calls) for all their help in the matter and I would definitely consider using them again in the future for any work or when I'm considering buying another car as my first experience of their Hyundai Customer Care was faultless!
Tracey Handley (Worcester)
M. A.
We traveled from Bradford in Yorkshire to buy our new car.
At first it was the price, saving more than £3000 from our local dealers.
Then the great customer service, communication, and then when arriving at the dealership hospitality.
Pearl was a pleasure to deal with and hopefully will be again.
Thank you.
G. P.
Fed up with trolling through so many different car dealerships it's a breath of fresh air to have met Richard, his willingness and nothing is too much trouble attitude in finding us the perfect car to for my wife was brilliant.
She loves her new Kona, and tells all her friends to go see Richard to get theirs.
A big thank you to everybody else who made it a very pleasurable experience at Hyundai Worcester.
J. R.
Attended dealership 19/09/20 and was met by Pearl who explained the spec of the Tuscan N-Line. A test drive was arranged resulting in our purchase of a brand new car. The whole process was simple and no pressure. The experience was a pleasure, I felt total trust with the sales team. Pearl is a credit to the dealership.
A. S.
Very helpful and welcoming. Dealt with Richard from the sales team. Couldn’t do enough for us. We bought the i10 for my wife. Will definitely return for my car soon
D. R.
Couldn't be more pleased with the service received today from Richard, went out of his way to help us get the car I've been searching for!!
J. T.
Chris at Hyundai Worcester gave exceptional service, cant recommend enough. He came in on his day off so that I could have a practice with an automatic car and answered my questions. I picked up my Kona Hybrid Premium SE the next day. Must say the car is absolutely fabulous. Thank you so much!!!
A. S. C.
We are very happy with the salesman jamie chapman make us feel comfortable from minute 1. He Explain everything about the car . He was really kind and helpful with all questions we had about the car.
Jamie chapman thanks for your time .
Many thanks Agusti Serrano
T. S.
What started off as what could have been a negative experience ( the car that I had arranged to go and test drive had been sold ) Richard and manager Lee, soon turned the experience around and encouraged me to test drive another car, which I ended up buying. They were both very professional, curteous and keen for me to walk away happy with my purchase. I would definately recommend them.
T. C.
Sean was superb in sorting out a new car to drive away less than 24hrs after old car became an issue. Thank you.
N. D.
Friendly staff well looked after. Bought a car!
R. H.
Great service from Richard, straight talking did the deal, win win.
Car was presented well on collection, only disappointment was no floor mats.
Surely buying a 30k car then not giving £70 worth of accessories is penny pinching, spoilt an otherwise good experience.
G. B.
Since making enquiry to buying our car we had considered information and a professional approach from Sean Hendry - Galbraith a welcome experience from such a friendly young man.
D. H.
I looked at several different car manufacturers (after the appalling after sales service from Honda with the CRV I purchased new, that required two replacement clutches and a gearbox within the first three years). I met some car showroom sales staff that were far too keen to impress and make a sale which I found irritating. Almost as bad as the awful Honda people who cost me a fortune in repairs.
I was pleasantly surprised with the offer for the new Hyundai Tuscan received from Richard Wakefield at Motorline Hyundai Worcester and on meeting him in the showroom and on the test drive he was very friendly and professional, a really nice guy. A world away from the Honda nightmare.
I would recommend Hyundai as a manufacturer and Motorline Hyundai Worcester, and of course Richard Wakefield, that really nice professional guy, a credit to the Company.
c. m.
Very positive experience. We went with a definite budget in mind and knew which cars we wanted to look at.
The salesman Chris Church was extremely helpful, answering our questions succinctly and at no time did we feel under pressure to change our plans.
R. J.
Richard was polite, efficient and did his best to explain what appears to be a somewhat complex set-up on the 1.6 Tgdi 177 Premium Tucson.
The whole experience at this dealership was straightforward and friendly with a touch of humour thrown in. Not once did we feel pressurised.
Based on our experience we would certainly recommend.
C. B.
I dealt with Sean at Marshalls and was impressed from start to finish. Excellent service and now can't wait for my new Tuscon.
A. W.
Just wanted to share my experience this weekend! I visited Worcester Hyundai to look for a new car I was greeted by Dominic Bryan and for once it was a fantastic experience! Dominic was very informative took plenty of time to explain and show different options and offered refreshments and made the whole experience feel less pushy and more like he was there to genuinely help so thank you Dominic for that I look forward to visiting Hyundai again
N. C.
Dealt with Richard Wakefield to order a new i30N. He was helpful and responsive and we have agreed a deal! Can't wait to get the car...
T. B.
I made an enquiry on a Hyundai I30N via website. Within minutes I got a reply. Richard was Very easy to talk too, wasn’t trying to push me to buy the car and was just very friendly. He answered all my questions very clear. Would highly recommend
J. R.
Wow... From the moment I enquired I have received exceptional service. Jamie really made me feel like a valued customer. He called me within 5 mins of the on-line enquiry form, I had given him figures from another dealer who seamed like they didn't want my business and that I was just one of those people who wouldn't buy.
Jaime managed not only to beat the price I had been given but just went the extra mile with the offers, he stuck to his word and rang me when expected and remained very professional throughout.
With everything going on in the world at the moment regarding covid-19 he did his absolute best to keep all the government/Hyundai measures in place and I can honestly say this was the best experience when buying a car and if anyone is worried about buying a new car during this time...don't be it was very safe.
Thank you Jaime, you are a credit to Hyundai Worcester and I look forward to collecting my new car in less than two weeks 👍
G. L. R.
Recently bought my third Hyundai from Motorline Hyundai Worcester and very satisfied with the Hyundai i20, the service and professionalism from their staff especially Pearl Dixon who I dealt with.
M. F.
Richard was very helpful all the way, through the process. Even thou my purchase was not straight forward. He called when he promised and delivered on time every time. Even helpful a few months later when I need more documentation.
He got the sale, as he called when he promised and followed up, as my local branch of motorline, decide to wait 2 days before getting in touch they lost the sale because of this. Keep up the good work Richard.
J. G.
Good service so far. Ordered our car here so can't be too bad. Only a few small gripes.
They did not have the facelift model so we looked at the old one, no brochures for us to look at or take away and no colour samples to show us what colour we will be getting.
So basically we will be getting a car (in 5 months time) and we wont know what colour it is or what it looks like. Despite this we are happy with the service from Chris as its not his fault more of a gripe at management.
S. R.
Pearl Dixon assisted me with my first finance and I can honestly say it was the best service I’ve ever received, so easy going and so kind!!! Would definitely recommend to give this place a visit when looking for a new car!!! Very satisfied with my experience at Motorline with the assistance of Pearl Dixon!!!
S. W.
Great service from Richard on the sale of our new Tucson. Fast, friendly and importantly for us…not pushy! Would definitely recommend.
M. P.
Great service from start to finish. Richard was a pleasure to deal with, very knowledgeable and responsive. This is our first Hyundai and we would definitely recommend the team at Motorline Hyundai in Worcester.
A. M.
I had a very good experience when bought my i10 car in June this year Pearl Dixon was
extremely helpful and answered all my queries fully and, if necessary, more than once without making me feel foolish. These are the qualities a sales person need -good knowledge, pleasant personality, and willingness to explain whatever is needed, as often as needed, which Pearl demonstrated.
D. P.
If carlsberg did car salesmen Richard Wakefield would be their best bloke. I have just bought my second new car from Richard even though it is a 250 mile round trip its worth the drive. If you want to buy a car without the cheesy waffle and bluster go see the bloke you won't be disappointed.
D. G.
Purchased a New Hyundai Acona from Motorline Garage & the Sales representative Richard Wakefield was very helpfull, always there when I had any questions.
Got the exact car & spec I required.
He was the main factor in my decision on purchasing a car from Motorline.
Thank you Richard 👍
A. S.
Richard Wakefield was both professional and patient in dealing with our questions re electric cars. Having no experience of electric cars, he gave us the confidence to place an order for the Ioniq 5.
D. P.
Excellent service. Appreciated the dealer’s (Luke Bailey) helpfulness and straightforward manner. Certainly recommended.
D. R.
I've just purchased a Hyundai I40 estate car from this dealership. I have found the whole process to be very easy and was dealt with in a very professional manner. The gentleman who dealt with this was Chris Church so special thanks to him.
Would recommend.
L. C.
Jamie was very pleasant and helpful. He was knowledgeable about the car and explained the various payment options very clearly. We were happy to buy a car from him.
C. J.
Excellent experience from start to finish: Richard Wakefield was helpful and communicative throughout the hassle-free process of part-exchanging my car for a new one. It's the second car I've bought from Hyundai Worcester and I wouldn't hesitate to buy another one.
A. G.
I visited Hyundai Worcester on Saturday and spoke to a lovely salesman named Richard, he was very helpful and attentive and gave me all the finance options available to me - plenty for me to consider. I will be in touch soon, thanks for all your help Richard, you’re a credit to the dealership.
N. P.
My Hyundai needed some warranty work, contacted Graham in service who sorted the problem out. I also have used Graham again for the annual service and his customer support and efficiency is second to none. Very pleased with the service I have received.
L. D.
Had an enjoyable experience at Motorline looking at new cars. Staff were welcoming but not too pushy. I had a few questions that were answered and was happy with the options offered to me. Not bought yet but plenty of food for thought.
P. M.
Just purchased a new i30 today from Richard Wakefield , I was recommended to Worcester Hyundai by a neighbour for there excellent service, 10/10 deal done very happy with car and service by Richard,
highly recommended
A. R.
Only went to test drive a Kona and left owning a brand new car. Richard was able to do a deal I couldn't refuse. Great service from the sales team and I have already recommended Motorline Hyundai to other people.
O. A. S.
Wanted to buy a mid range car, excited and looking forward to doing a deal. I love a good deal so I popped over to my local hyundai. It was great that they were open late so thought I would take one of their SUV's for a spin. Unfortunately the contract hire deal was not competitive for me at 20% APR and the business lease I cannot do as I will be taxed £8k in benefit in kind, which works out to £1 a mile. Thanks for letting me have a spin in the car. The young guy who served me was really nice and I wish him well in his career and its a shame we could not reach a deal.
J. P.
Christopher Church was absolutely amazing in the service he provided. I was sent a personal video of the vehicle for me to see in more detail as I live quite a distance away. This really went above and beyond
T.
Hi had a good experience today ordering a new Kona with Sean hope it’s the same when it arrives in a few moths time
e. h.
Excellent customer service,especially Luke who was very patient and most helpful as I had not drive a automatic car before.so now the proud owner
J. W.
Pearl was really helpful and went out of her way to accommodate my preferences for the car, she was polite, cheerful and knowledgable and I would highly recommend anyone looking to upgrade their car to ask to see her.
D. M.
Had a great sales experience with James Chapman, needed a car sorting quickly and he was happy to accommodate with a no pressure of sale approach. I can't wait to collect my new Hybrid Kona!!!
L. B.
Received amazing customer service from Richard earlier this week when I came in to browse for a new car. He was attentive, knowledgeable and very passionate about his work. Thank you Richard, I will be returning!
S. H.
We purchased a car and had all the finance and paperwork sorted the same day. We drove away in our new car 2 hours later.
This was great for us as we had traveled over 100 miles to get the car we wanted. Can’t remember all the staff names, but they were all very helpful.
Thanks Motorline Worcester
p. h.
Jamie was excellent in his service. we called by late one evening to our surprise the garage was open. Jamie was more than helpful and we were not rushed at all. We then collected our car the very next day. I will be back to see Jamie for my next car.
D. B.
I've used Motorline Hyundai Worcester a couple of times over the last year for servicing etc Each time Graham and his team have been friendly and provided a first class service. It was a nice surprise to collect my car and find it was washed & hoovered ! Fully recommended.
J. D.
Spoke to a gentleman called Luke who was incredibly helpful and knowledgeable and down to earth.
D. W.
Great service, great car - no complaints. Pearl Dixon was prompt, courteous and professional. Pleasure to deal with, and Click & Collect was hassle-free - would highly recommend.
W. T.
Richard was really helpful and knowledgeable when we were looking for our new car.
He made the whole process incredibly easy and pain free and we will definitely go back to Hyundai Worcester when we’re looking for our next car
M. G.
The team is very helpful and I couldn't thank them enough.
In my opinion its worth paying a little extra to use an official dealership as you get a lot more value and peace of mind.
S. B.
Bought a new car and they made it so easy.
Dominic answered all my questions and went that little bit further to make sure I got the colour I was after and that I was happy with everything I was getting.
Brilliant service!!!!
T. M.
We first visited the Worcester show room and spoke to a gentleman called Chris who was very helpful and very pleasant so we went away to think about the car . We then went ahead and ordered the car and then had a very friendly service off Chris again when we went to collect it.
S. F.
I enquried about test driving the new Ionic 5 on a Thursday, loved it so much that by the Friday I sat down to discuss finace options with Sean, who supported me througout every step, and find the right leasing plan to suit my needs. He pulled some strings to get the next avaiable vehicle ready for me by the following Tuesday! Great support and very friendly, with no pressure or forced sales techniques. Thanks you Motorline Hyundai, and thank you Sean!
S. S.
Bought my second i20 from a handsome young man called Richard Wakefield, always a pleasure to deal with him, this is my second car from this sales person and nothing is too much trouble. I highly recommend Richard and this garage!
S. T.
Recently picked up my new car from Richard Wakefield and everything went smoothly from start to finish. Nice and easy purchase and was a pleasure to deal with them at Hyundai Worcester
H. S.
Great welcome and excellent service from start to finish. Listened to my requirements and needs can't thank Pearl enough for professionalism and help. Thank you Pearl from Mark G
P. R.
We (as a family) have purchased both a used car and new car from Motorline, and in particular always dealt with Chris Church. We have always found Chris and the service team to be friendly, helpful and a pleasure to deal with. I would highly recommend Motorline Hyundai Worcester.
H. P.
I took my car for a service, had a chat with Richard Wakefield, and left with an order for a new car. Now that's what I call good salesmanship.
h. g.
Great service from Pearl. She was very good and looking after us and it was by far the best service we had going down the garages.
We have had our car for a week now and it is brilliant. Highly recommend Pearl and Motorline Hyundai
T. C.
Fantastic sales experience. Extremely competitive pricing, would highly recommend.
J. D.
Excellent Service each time from this Dealer , have bought 1 Used Car & 2 New & have always been treated fairly, most recently by Richard Wakefield . Also good experience with Servicing and Warranty issues with Hyundai
R. L.
Excellent customer service and genuinely could not do enough to help me with my choice, even provided a video of the car for me to inspect and review.
It has been a pleasure dealing with Christopher Church.
G. A.
Very friendly and helpful, car immaculate, but wrong address info given to DVLA for V5, only just sorted. Didn't notice apology, just a lot of rambling. Hence, a lucky 3. Also (small thing) no screenwash in reservoir, just water.
P. D.
Nice showroom experience with polite and helpful staff to match. If you are considering a new car then definitely consider Hyundai Worcester. I spent a pleasant hour there and left with a great deal.
S. P.
Have read some of the reviews and they could not be futher from the way my family and i were treated.
We recently collected a new I10 for my daughter and a used Tucson for my husband and I.
The team in Hallow could not of done enough for us. Even if the salesman Dan was not available anyone of the team would help. Look forward to having our service in the future and purchasing our next cars from Motorline.
Thanks again to all the team.
J. S.
Jamie was polite, helpful and honest which went a long way towards my decision to buy from Hyundai Worcester. Great service from a great team. Thank you
H. G.
Excellent purchasing experience. Chris Church was very responsive and put together an excellent deal very promptly. If only all dealers were like this!
J. H.
Excellent in every respect. I cannot praise Pearl Dixon highly enough for her attentions both on a professional and interpersonal level. A thoroughly uplifting experience throughout.
C. L.
Excellent customer care, quick service and good options offered. Richard was great; friendly and helpful, even kept in touch to ensure I was happy with the car I got. Many thanks.... I definitely recommend this place to all my friends.
N. P.
Hyundai Worcester excellent service off Pearl Dixon very friendly everything went smoothly and professionally , im a worrier and I know I haven’t got to worry about anything when it is Motorline Hyundai Worcester they sort everything out for you, will go back there even though it’s 25 miles away. 10 out of 10 excellent service, no pressure at all
K. S.
Richard and his team made the process of finding a new little run-around for my daughter a real pleasure. How refreshing to step into a car sales room and receive an honest and transparent service - thank you Richard!
D. C.
I have just visited Motorline Hyundai -Worcester with view of test driving the new Hyundai Tuscan the service provided by Lee and Pearl was excellent, extremely friendly, relaxed and professional, providing full information on the purchase options and vehicles available.
G. M.
Dealt with chris church at hyundai today. Very friendly, kept everything simple and explained things rather than a sales pitch. Made buying the car an enjoyable experience. Thanks chris
E. W.
Purchased an i800 from Chris and the whole process was made so easy for me. Chris kept me up to date as to when the van had arrived, arranged a time to suit for me to view it, and answered all of my questions. Fabulous service
P.
We viewed a car on Saturday,Richard was very helpful and arranged a test
Drive so pleased.
Came back today and ordered a car.Richard made The process very easy
I would recommend this dealer
Thank you so much
l. r.
What a lovely day it was to purchase and drive away in out new tucson the very same day. The team at Motorline were outstanding and all went out of there way to help us. We did not intend to purchase a car and this was the 4th garage we had been in. The other were like robots and did not make anything easy. We are very grateful to Motorline and will be making sure we recommend.
Thanks again
R. G.
Chose too travel from leeds for the second time to buy a Ionic electric from Motorline Worcester, as they offered me the best deal I could find online from a national search. Richard Wakefield sales executive, made the whole process very easy and the hand over was carried out with a professional and friendly manner. A five star service.
F. M.
I love my new Hyundai Tucson.
Wow what a car, there's nothing it doesn't do.
Great service from the whole team at Hyundai Worcester, special thanks to Dominic for his advice and professionalism.
M. H.
I have been helping my son purchase a new Hyundai I30N and without doubt Jamie has gone the extra mile to get the deal over the line, both he and Dominic have bean great five star service
B. A.
Excellent service from Richard Wakefield. Really keen to help get us the car we wanted as soon as possible.
G. T.
Brought a car here from Dominic Bryan great service. Spent plenty of time with us making sure everything was right even helped keep the kids entertained. So far the best dealership I have been to.
K. C.
Dominic Bryan at Motorline Hyundai did a fantastic job selling me my car. I can thoroughly recommend Dominic and the dealership to buy a car from. He didnt rush us & had alot of time for us.
M. K.
We are very pleased with the service we received from Richard in Motorline Hyundai Worcester. We love our new car. Richard was very helpful, answered all of our questions and helped us pick the best option for us. Thank you.
R. D.
Just done a deal on a new Tucson and the salesman Jamie Chapman was knowledgeable, polite and generally a pleasure to deal with. Excellent experience so far
J. P.
First service of my Tucson - under a service plan - only additional cost for a puncture repair - found a nail I didn't know about. Photo sent when asking for permission to repair. Service finished ahead of schedule which was great. Thank you Graham Archer!
D. C.
Excellent service, discussed all options and got the new car I wanted at a great price.
m. l.
Good value for money buying my new Tucson from this company and Pearl the person who sold me the car was extremely helpful and professional. The after sales communication has also been very good.
M. H.
Great car garage excellent support and help with choosing the car and finance thank you Richard Wakefield without you we wouldn't have done such a good deal
E. G.
I found it great dealing with Richard at Motorline Worcester. I got very good attention and all requested information was supplied promptly. I would definitely deal with this company again. Great deal on my Ioniq Premium.
C. S.
Good and helpful staff (Richard!) who didn't make me feel pressured into buying. They were honest and upfront in the way they dealt with me, and the price of the car I bought was very fair
P. C.
Bought a new car for this dealership and received first class service from our salesman Dominic Bryan!
I would thoroughly recommend this dealer to anyone looking to buy their new car! 10/10
N. B.
Brought the car just as lock down was happening. Richard was very helpful through out and with things happening so quickly he made sure the car was ready .My wife and I are very pleased with the car and the friendly efficient service.
M. &. J. S.
Great service and true to their word. We liaised mostly with Jamie who made the car purchase straightforward and stress free.
S. B.
It's always difficult not knowing where to go for a new car, but I can definately say we have found the best place. Thanks to Dominic for making this experience a positive one. He helped us out with everything and excellent service! We couldn't be happier. 🚗😁
J. K.
Chris in sales has been excellent being very helpful, informative and with really good communication skills. It took him a couple of days to source the car we wanted. Would recommend Chris.
j. S.
I have just purchased a new car from this dealership and was very impressed with Richard’s efficiency, attention to detail and his people’s skills. I highly recommend this company.
D. R.
The team at motor line Worcester Hyundai are absolutely amazing they make their customers feel so welcome with a coffee and keeping the customer well informed with what's happening with the work that's being carried out and Graham runs a great team.
J. E.
Had a great experience dealing with Worcester Hyundai. Pearl could not have been more helpful, patient and kept me informed at all times.
R. A.
Luke was really helpful in helping me find the car I was after. Very easy to deal woth. Saved me a lot of hassle. Thanks Luke.
J. C.
Enjoyable buying experience, Sean went more than the extra mile, courteous and respectful service to an elderly customer, thank you.
m. s.
The service team looked after the requirements of my car as always. Great to see Graham back.
C. B.
Purchased my car through Motability back in December. Love my Tucson as gives a really smooth drive. The information provided by the staff was a little hit and miss with regards to the Motability side of things.
q.
Excellent sales and aftercare service (especially Richard!) and the Tucson has been great to drive. Very pleased over this last year and would certainly recommend this dealership.
T. M.
A first class service, and great value for money. Graham Archer and his team at Motorline, Hyundai (Worcester), always put the customer first and the quality of the showroom environment is second to none.
J. C.
Fantastic after sales service can't fault them
R. L.
Excellent service provided when buying my first hyundia. Pearl is an absolute asset to the company made me feel at ease as this was the most money I had spent on buying a car
C. D.
New car purchase great friendly staff good deal was done thank you.
D. B.
Dealt with Richard, nothing was to much trouble for him from a test drive to getting the right colour for me. Would definitely recommend him
A. R. R.
I would really recommend this place if needing a new car, we had fantastic service by salesman Dominic, thank you for all your help. Definately will return there. Cant fault them. 😉
J. O.
We received a great service from Dominic and Richard Wakefield in sales. Everything went smoothly far better to deal with than my local branch.
N. I.
Ok guys what i can say about that dialer hundai, first 5 starts good staff 30 minutes ago his give me for test drive new ioniq electric (not like in kia give as old car) and this seller gives all information about this car and how to use electric garage and how much cost garage from home its 2 pounds full garage, thank you HYUNDAI
M. M.
From first phone call to purchasing the vehicle staff nothing but professional. Luke was excellent and we purchased a vehicle as a result
C. C.
Very happy with my dealings with Motorline so far. The people I spoke to and corresponded with were efficient, helpful and courteous and I would have no hesitation in recommending them.
M. L.
Just wanted to say a big thank you to Richard Wakefield. Visited Hyudai and was served by Richard. Very knowledgeable guy with great customer service. Thank you for your help and support. Information you supplied was very helpful.
A. K.
It was a pleasure to buy from this dealer. Pearl was very helpful in answering all my questions about the car I was interested in and was friendly, and not at all pushy. Thank you!
J. T.
Visited today with a list of cars to look at Mike was very helpful and explained all the features very well. I bought a car and I'm picking up Wednesday looking forward to it very much.
A. G.
Everything was efficiently run and organised. Staff friendly and helpful. I feel confident that the car will be correctly serviced and looked after
P. C.
Staff were friendly,welcoming,helpful,knowledgeable and not too pushy.Jamie sorted out a few scratches and a dent for me,nothing was too much trouble.Highly recommended,a pleasure to deal with these guys.
S. B.
Quite an enjoyable experience very helpful people to deal with and I was very satisfied with everything many thanks to Pearl for her friendly assistance in my purchase 👍
P. E.
Lee and the team always make us feel very welcome and comfortable, servicing always carried out efficiently with detailed outcome. Great service each time we visit.
M. B.
Great customer service from Jamie very helpful and polite nothing was to much trouble , pleased with our new car.
J. T.
When buying our new Hyundai Kona it was a very pleasant experience and dealing with Pearle made the purchase so easy.
Will certainly return.
d. h.
best dealership i have dealt with. Other dealers were not interested in helping. Chris at motorline got me finance and i was able to collect the car within a few days
J. C.
Great service from the sales team on researching and buying our new car, especially Richard, who showed courtesy and professionalism throughout.
S. A.
Hyundai Worcester! Great guys, extensive selection of options.
Best of all, Richard the salesman, great sense of humour. You made my day! Keep it up young man!!!
P. O.
Excellent service kept informed throughout by everyone at the dealership and in particular by Sales Executive Dominic Bryan.. Very competitive new car price and trade in value of my old car
A. E.
I had a very good experience buying my Ioniq EV. Richard was brilliant at explaining all the features on the test drive.
B. B.
Jamie was helpful and provided us with exactly the service and information we needed when upgrading our car.
J. W.
They kept me updated about what was going on, got to the root of he problem and ultimately fixed it. Graham Archer and the service support team, kept me updated with good humour. A job well done.
G. S.
Great finance options and a extensive selection of tyre brands to choose from. Graham was very helpful with the whole process.
T. T.
Brought a new car here today. Everything was handled by Chris Church, who was professional, polite and extremely helpful. We would highly recommend.
M.
Excellent service. Any issues solved straight away. Great assistance. No hidden problems with cars. Competitive deals. Happy customer.
g. r.
found perfect car online , called and spoke to Richard wakefield who gave me all the specs of the car and arranged a viewing,,when we arrived we were meet by Richard who offered use refreshments and then agreed on the sale of my 2014 santa fe which I am very pleased with and when I need another car I will be calling Richard at moterline Hyundai Worcester.
D. S.
Luke was very attentive and helped with all our queries, nothing was too much!
Can’t wait for my car!
M. D.
Professional service and prepared to make a deal that we were both happy with. Went the extra mile during a difficult personal time to sort out a vehicle.
H. D.
Thank you Richard Wakefield for helping dad choose his shiny new Tucson! He absolutely loves it thank you for all your attention to detail and listening to us
C.
Really lovely service from the guts, can't fault them and gave me a very good deal for the Tucson. Second Hyundai I'm purchasing from them
S. S.
Thank you to Richard who was a true professional and a gent. You made the other dealers pale in comparison to your customer service levels.
J. R.
Great all round Service. Good attention from Pearl at all times. Very professional and caring. 100% customer satisfaction….
C. W.
Visited to enquire on offers for my family with regard to Motability, I was helped by Richard who was very welcoming and knowledgeable, took his time to go through all options suitable. Thank you for the advice will be back in the new year.
J. W.
Great service, the car came back looking brand new
s. j.
Great service from Jamie, big thanks on helping me back on the road with fantastic car for a fantastic price. Well done.
T. A.
Just placed an order with Sean, Excellent service and great to talk to
S. H.
Great and friendly staff. Jamie sold us a car a very friendly man always ask for Jamie you can't go wrong!
M.
Fantastic dealer couldn't do enough for you and thanks to Pearl Dixon for helping sort my new car Also great after sales service.
h. a.
Just collected my 3rd car from Motorline Hyundai Worcester.
Just like to say a big thank you to the team for all there help again. See you in 18 months
d. y.
Easy transacation. Communication with Richard Wakefield was prompt and clear. Responded to questions quickly. would reccomend
D. Y.
Very helpful and friendly service from Luke in the sales team. Great place to buy a car.
M. W.
Excellent service, just now waiting to collect our new car.
Thank you Jamie and Hyundai Worcester.
W. B.
Fabulous experience from the moment we walked in the showroom Dominic was very polite, professional and informative nothing was too much trouble would highly recommend this dealership and the great service from Dominic
S. C.
I visited the dealership to enquire about a car I was interested in and the salesman Richard was so helpful and informative, I would really recommend him to any others interested in buying a Hyundai
M. H.
Excellent, very friendly and helpful staff, some very good vehicles on display and available, worth a visit, especially if you are looking for an electric or hybrid vehicle
l. s.
Lee was very easy to talk to and complete the deal on the phone. I look forward to my new car !
N. A.
Fabulous experience from the moment we walked in the showroom Dominic was very polite, professional and informative nothing was too much trouble would highly recommend this dealership and the great service from Dominic
T. K.
Great staff and great cars but they just couldn't find it in them to do me a deal, even during their VIP Director's Event.
V. B.
Brilliant service they fetched my car for a service and returned it immaculately clean.. thank you Graham Archer master service advisor.. would highly recommend
R. C.
Richard Wakefield is an excellent salesman-no pressure and very knowledgeable on the subject of electric cars.
H. S.
Great service from Pearl, look after your customers and they return.
M. C.
Not overly impressed with this Hyundai garage, nor with motorline themselves. It was real hard work buying a 3 year old car from them - made to feel like a second class citizen.
A. A. M.
Is good company and very help full customer service my experience with domenic is very nice great customer services I recommend this company thenks
e. w.
Always use worcs branch friendly helpful efficient staff. Not pushy just good advice when looking to buy from them.
D. K.
I’ve had great set I’ve always from the team at Worcester especially from Dominic Bryan always keen to help !!
S. G.
Richard it was a pleasure to deal with you, fantastic car, good value, v.good communication and you made the whole experience smooth and pleasurable. Thanks
B. O.
Richard looked after me with friendly service, fast delivery of the car & helpful from start to finish - definitely recommended 😀.
M. J.
Found Graham to be really helpful whilst we had our car in for service, keeping us informed at all times. Top service.
K. R.
I would like to say massive thank you to Richard who help and support us with everything i do highly recommend them 100% thank you Motorline Hyundai Worcester
J. p.
Amazing service from start to finish and have recommended friends who have also bought through Hyundai 👍🏻 Richard Wakefield extremely helpful
J. T.
Outstanding service at this garage.
j. p.
Very nice place and very helpful salesguy Richard Wakefield knew what he was selling and how good a manufacturer Hyundai have become
P. G.
Richard went out of his way to make the vehicle available in record time and was friendly and courteous throughout the process.
C. J.
Friendly and helpful bunch of people. Richard was the great salesman who sold me my i30
t. t.
Great staff...great car...great price
Richard really good in helping to find my new car
c. r.
Excellant first class service and superb after care. Sales advisor Pearl was very helpful and realy nice and polite
C. R.
Brilliant salesman and very kind to this batty old lady who doesn't know one end of a car from the other!
M. T.
Richard was a pleasure to deal with; would certainly purchase another vehicle from Richard at Motorline Hyundai - Worcester.
K. H.
Very happy with the service we received. Pearl was so helpful and made the whole process effortless. Thank you
S.
Popped in with a tyre light on. Graham in service had It sorted and I was soon on my way. No hassle. thanks
J. R.
Yes this place is very friend5ly and all of the staff are very approachable.We bought our last 2 cars from here and we are so very happy with them.
D. S.
Want to say a big thank you to Graham and Johnathon in the service department for their professionalism and efficiency when arranging servicing of my car.
A. S.
Richard Wakefield was amazing from start to finish - great service and great car thank you .
g. A.
great service from after sales team, excellent covid secure measures in place. well done worcester
r. b.
just bought a new Tuscon Ultimate from Jamie.First class service,thank you
m. o.
Just taken delivery of my new Hyundai... awesome!!! A big thanks to Richard Wakefield for his kind help
c. w.
Richard sorted the i800 quick and it meets all our needs so much space great for camping with five kids
C. E.
Absolute pleasure doing business with you guys. Thanks Richard for looking after us, can't tell you how pleased we are with our Ioniq.
G. K.
Excellent service from everyone especially from Rich W.
Will definitely be bringing my car back here for service next year. Thanks
J. H. L. C. /. N. T.
Called today Richard was super helpful!! Sold me my next lovely van in 20 mins 😊
A. T.
We had excellent service from Richard even though we are in a pandemic. everything went smoothly.
t. m.
Great service for my second car. All the team are very friendly and happy to help
P. M.
Very friendly service. Great lease prices. Richard was very helpful.
P. B.
Richard was very pleasant to deal with explained everything I needed to know, would recommend
I. W.
Have just bought second car ,special thanks to Chris Church for all his time and help pleasure to deal with
P. A.
I couldn't fault the service and the advice and helpfulness from Graham Archer was second to none.Definitely recommended.
M. d.
A pleasure to deal with very knowledgeable and helpful a special thanks to Richard for a smooth transaction
l. D.
Richard is very good at his job and we would buy a Hyundai motor again
C. S.
Great product & outstanding service by Richard Wakefield.
D. M.
Just purchased a used car and have nothing but praise. Certainly the best experience for a long time and would recommend
r. E.
The whole purchasing experience was first class, I would certainly recommend Motorline Worcester.
G. H.
The sales person, Richard was extremely helpful.
I. R.
Excellent car and service. I expect to keep the car for many years, but would certainly go back to Motorline.
G. B.
Chris dealt with us at Motorline Everoaks Worcester and he was very friendly and efficient.
D. P.
Very polite and very helpful. Jamie was very polite and professional nothing was to much trouble for him.
M. B.
Very professional and knowledgeable service throughout from Richard Wakefield. Highly recommended.
C. B.
We appreciated the friendly and efficient service, professional and not pressurising, and open at weekends.