Reviews of Rybrook Worcester BMW. (Car Dealer) in Worcester (Worcestershire).

Rybrook Worcester BMW

432 Reviews

224 Comments

Car dealer

Car dealer

Knightsbridge Park, Wainwright Road, Worcester WR4 9FA, United Kingdom

Description

Information of Rybrook Worcester BMW, Car dealer in Worcester (Worcestershire)

On this page you’ll find the address, open hours, more popular times, the contact, photos and real reviews of this business.

This business has received very good reviews from their customers, so probably it’s a place you should try if you are looking for this kind of services.

Map

Open hours of Rybrook Worcester BMW

Popular times

Sunday

Monday

Tuesday

Wednesday

Thursday

Friday

Saturday

Reviews of Rybrook Worcester BMW

P. S.

Just a quick thank you to Dale at Rybrook BMW Worcester. Made the sale of my 4 series coupe really easy and gave me a fair price for the car. Speedy process no issues, I've told him I'll be back once my lease expires.

C. B.

As always fantastic service from Rybrook Worcester. Laura looked after us really well especially during the inevitable delivery delays. The whole team made the collection of my new car a lovely event. Highly recommended.

A. A.

From the second I stepped inside this showroom to the moment I left I was treated fantastically. Joe is legend and his attention to detail alongside his first class service is what really made my experience in buying a approved used car from Rybrook Worcester really pleasant. Thank you Joe and the entire team at rybrook worcester for a amazing car buying experience!

M. 6.

Vehicle booked in for a "while you wait" service - oil and filter change only (Noon on 7th July). On arrival, I was 10 minutes early, keys handed over and was advised Annabel would be my service receptionist. At 12:40 my car appeared at the front of the showroom - as I could see it from the seating area. Hopeful the car had been done quickly, however this was not to be the case. At this point the car was left open (as the mirrors did not auto fold). Why was my car moved, not clear to me (as I had parked in a correct space) At 12:44 a guy arrived at my car, placed a seat protector on the seat and moved the car (into the workshop I assume). Hence seems the previous guy who moved the car previous did not use a seat protector. At 2:30pm was handed the keys / paperwork and told all was fine. Overall the experience was a little poor / average: 1. For such a simple service shouldn't take 2.5 hours - with no interim updates or info. 2. Big point made on arrival about my service receptionist and her name (Annabel?) - never saw her, she never spoke to me, keys were handed back to me by a male - so struggled to see the point of that. She did write a polite note on the paperwork thanking me for using the dealer with my beautiful car (her words) and would I give her 5 stars. 3. Car was given wash / vacuum - this was the "worst" I have ever received from a dealer ie the boot / loadspace are was not done and the floor mats not removed (as there was still debris at the side and under the mat. For me better not to be done, than not done fully. Another point which, personally, I found not "class" was the arrival of takeway food via the main showroom doors. For sure the workshop guys need to take lunch but surely it should arrive direct to the workshop, not dropped off at reception who then call the guys in the workshop to collect

D. J.

Thea provided a great professional service that I was very happy with. She even gave me some biscuits with my coffee! The diagnostics were a bit expensive, otherwise I feel a good job was done. The only let down was that my car had streaks all over it where they had not dried the car properly after washing it and there were the odd dirt patches still visible on the car. Also, the tyres weren't dressed as I had been hoping for - a service i've always received from other garages. It took me 20 minutes to wipe the streaks and dirt off the car on receiving the vehicle back. This would have been a 5* review had it not been for the above. 14 May 22 - I have just amended to a well-deserved 5* review following my subsequent visit. Simon Mumford and his team did an amazing job on my car - well appreciated!

B.

If you are interested in a BMW go and see Lisa Telford at Worcester BMW. She is extremely professional, knowledgeable and takes the time to understand your requirements to put you in the right car. The dealership is very welcoming and well presented. A good experience which is how buying a car should be.

C. K.

Excellent service Derry Griffiths was very professional he made the process run smoothly. He delivered on all his promises and we would highly recommend.

N. A. C.

First class service from Jason throughout the whole process of changing cars and all the finer details. Communication from the team from courtesy calls, updates on the arrival of the car and advice were all appreciated and tailored to my needs. A smooth and professional experience and highly recommended.

h. s.

Really good service, they went above and beyond to sort my e46 out, they even gave it a clean for me. The staff members were also very polite and helpful 👍

i. d.

Booked on for minor repair and was carried out very quickly,very courteously and friendly. Great experience and would definitely recommend the team at BMW Rybrook Worcester.👍

G. H.

Dale Richie was superb throughout my buying experience at Rybrook. He made me feel welcome and gave me everything I needed. I got a good deal on my part-exchange and the car I bought is in mint condition, with impeccable quality checks. Dale's manager, Maxwell was also great to deal with. Dale is a very professional guy, very personable and a pleasure to deal with. I had a small after-sales query, which was resolved the same day to my satisfaction. I will be going back to Rybrook in the future for my next purchase, due to their professionalism, quality of vehicles and quality of service. 5 out of 5 star rating.

J. N.

Very happy with my new car. The staff were engaging and professional. Covid protocols are in place for everyone's protection.

L. G.

Thea the service advisor was brill and the job on my car was excellent Many thanks

A. S.

Quite a big car park full of cars that I couldn't afford. Luckily my nephew could .Nice clean interior lots going on with car sales and servicing .

L. M.

My car was in for Sevice, told 2.30 to 3 hour for completion and would call me when complete, high level of commitment to maintain the BMW high standard's.

P. B.

Nice place, polite staff, 90 min oil change done in 120 min but that is still a record for BMW.

L. C.

Took my car in for a brake fluid service the other day and I’ve never been to BMW before so this was the first, and the staff here are amazing! From the lady on reception who greeted everyone with so much respect and helpfulness to both matt and Helena! Showing me a video of what happened through out the service and then Helena talking with respect and politeness afterwards. Thank you guys, this is definitely a 5 star showroom.

B. I.

Always well looked after by the staff here. Good facilities to work from if choose to wait for your vehicle. Great customer service

J. M.

So pleased with my M235i. Great car, great customer service, great dealership. It was a pleasure to deal with Maxwell. Will be sure to see you in the future.

R. T.

I own a ten year old BMW which I still take to Rybrook. I note the comments about cost but what I have been charged is comparable to my local garage. Maybe a different pricing strategy for older cars? Staff are always polite and efficient, my recent MOT visit was dealt with by Hellena who kept me informed of progress and was a pleasure to deal with.

T. s.

Sam and Russell took care of me. Very pleased with the whole experience purchasing my g20. Will recommend to my friends!

S. J.

Sorted out the problem with my car efficiently, staff courteous & well informed. But my top marks go to their cleaner, don't know her name but she is constantly cleaning the chairs & surfaces, washrooms. So keeping us all safe. Hope Rybrook realise what a Gem they have.

P. T.

After having no confidence in previous BMW dealerships in the west midlands i have now finally found one with great customer service which has put faith back into using a main dealer. Michael Price (Service Advisor) has been a breath of fresh air for me, he will go the extra mile and looks after you like all customers should be looked after. Even though this dealer is way further than others, Mike now has myself as a permanent customer. Thanks Phil Townsend

J. G.

Buying a new car is a pleasant experience but I really wasn't expecting to so well looked after by the team at Rybrook Worcester BMW. Congratulations to whoever is in charge of the sales team because I was treated so very well. Jason Sanders was the salesman that discussed my requirements and processed my order. He was kind, attentive, polite, knowledgeable and efficient. He kept me fully informed about the progress of my car which actually arrived 2 months ahead of schedule. He appeared to take a genuine interest in me and my specific needs and i really could not have asked for more. Whenever I contacted Rybrook the telephone staff were also always incredibly courteous, cheerful, kind and efficient. Unfortunately Jason could not be available to hand the car over to me but James Sadler stepped into the breech and was every bit as kind, helpful, polite and thorough as Jason. James obviously felt frustrated that because of Covid-19 restrictions, he was unable to sit in the car with me and demonstrate all the functions. Nevertheless he was extremely attentive and patient. He stood outside the car and talked me through everything in a clear, helpful and logical manner. I felt immediately confident that I had a sound understanding of the vehicle. Subsequently James sent me a link to all the BMW 3 series "How to.." videos which I have been able to refer back to. To be honest I am completely overwhelmed and bowled over by the way in which i have been looked after by Jason, James and the rest of the team. I would strongly recommend that anyone looking to buy a BMW should make contact with Jason or James at Rybrook because my experience with them was absolutely first class and i say that as someone who is by nature somewhat cynical and difficult to please.

I. U.

Just serviced my 2 series. Service and wait option great with excellent facilities with WiFi to work while you wait. Excellent and friendly staff made you feel very welcome. Complimentary coffee and tea was very nice. Rybrook give your excellent staff complimentary coffee and tea at work...they're doing an excellent job.

L. A.

First time I have ever brought a car without seeing it in the flesh, due to covid 19 and a national lockdown I was unable to view the car. Sam Tompkins contacted me very quickly after my initial enquiry on an approved used car. Sam made the process very simple, easy and relaxed. Sam was very good at answering my emails and calls promptly to provide answers to my questions. The whole process was seamless and easy. The car was delivered and was as described, it’s immaculate and I am very particular about my cars. Rob who delivered the car was extremely helpful too. Overall a very professional and efficient service from Rybrook, I would be confident in using them again.

L. R.

I've used quite a few different dealerships over the years and I've never experienced such great service!! I bought a car from Matt and Russell in the used car sales team who were both great! I've also had the pleasure of dealing with the service department. I must say I've been extremely impressed by my whole experience. Rob the Service Manager and his team have gone above and beyond to look after me and I highly recommend Rybrook BMW Worcester for the outstanding customer service that they've provided me with. I must add that the receptionists are also fantastic, they are always extremely polite and make me feel very welcome on every visit. Thank you to all who've looked after me, it is very much appreciated!

S. D.

This is a brilliant dealership and the staff are great ambassadors for the brand. I have to mention Rob Haywood and Jordan Lindsay, as they have both sold many cars to myself, family members & friends over the years. We all appreciate their commitment to help customers make good decisions and also value their knowledge of the cars.

J. D.

Having made the decision to change my car, I contacted several dealerships to which many didn't return my enquirers. But not Rybrook, Maxwell dealt with me so professionally from my first email to four days later collecting my car ! He followed up some after-sales questions very quickly and efficiently. Absolutely loving the car, thanks Maxwell !

S. K.

The place for Mini in Worcestershire! Great parts service ordered and picked up at 8am next day, great!

D. A.

Absolutely excellent. Professional, friendly, honest and approachable. We felt the same level of care and attention went into us for a basic recall that would for some of their best customers. It endears us to go back again for our future car needs.

N. G.

One of the best car dealerships of any marque that I've ever been to and I've seen a few. Walk through the door and the attentive receptionists will ask what you want then ply you with refreshments while they extract the relevant rep for wherever he/she may be. Unlike some other supposedly premium dealerships they didn't disappoint and as a result made the sale. They handle service and backup with the same efficiency. Highly recommended. Several years after my initial purchase I continue to get the finest quality service from Rybrook BMW, they regularly go above and beyond to keep the customer happy.

P. W.

Absolutely brilliant service so far. Walk in with idea of what I would like and they exceeded expectations from start to finish. Receptionist brilliant, sales guy Lewis sat me down an ran through a new car configurator with me. No pushy sales just a brilliant offer and he genuinely seemed as happy as I was about getting my first new car ever. After sales care excellent through Tom as I changed my mind a couple of times on options and added a performance exhaust that they will fit before I collect. Overall can not fault them and their showroom was stacked with cars.

E. B.

This is the third time my wife and myself have renewed our car and once again we received outstanding service. There was no pressure from the staff who were very helpful and knowledgeble in aiding us to understand and select the model, engine, different packages and extras.

G. S. (.

After some bad experience in another BMW dealership (1star) this dealership was a breadth of fresh air. They are friendly, helpful, listened and answered all our questions. They were also customer focused around finance options and there was no hard sell tactics which made the experience a whole lot easier. A big tick was I never felt rushed or that I was just another customer. It is rare these days to get such good customer service.

A. J.

Lovely place lovely staff treated very well made to feel really comfortable and they were amazing with my partner who suffers really bad with adhd and austium and learning difficults who definitely recommend to people to go

A. N.

Took my vehicle in for alloy wheel and stone chip repair. Sia in the service department kept me updated the whole way through and offered a friendly service. Highly recommend Rybrook Worcester for vehicle work.

s. R.

Excellent service, efficient staff everything perfect.

R. H.

Having purchased an X5 from this Dealership I can only commend them on their attention to detail from the outset to the present day. On the few occasions I have contacted them the service has been first class from all I have spoken too, it was therefore a pleasure to be invited recently to the launch of a new model a very pleasant evening indeed. Anyone looking to purchase a new vehicle I would strongly advise to try this Dealership, they are simply outstanding.

J. J.

I visited Rybrook Worcester earlier this week for an investigation on my current BMW and they were extremely helpful, it felt like a safe environment and were efficient and kept me in the loop with all the work on my vehicle. I would definitely recommend them.

T. P. (.

Very professional service, made to feel at home as you arrive. Refreshments available. Always taken to an advisor to discuss aspects of your visit. Vehicles are given a valet after MOT or service. Personally we found sales staff not pushy which is good and we did not feel pressured into our purchase. If BMW is your thing would highly recommend.

J. H.

Wanted an approved, used BMW but a hybrid, so options were limited, I would have to travel and arrange everything from a distance. Travelled from Southampton and everything was done efficiently and with courtesy, as well as empathy for my situation- I was trading in my late husband's car and it was a very hard thing to do. After sales also good, always help available when I send an email.

I. M.

Having spotted a vehicle i was interested in online I decided to make the 170mile round trip following a helpful telephone conversation with a member of the sales team. My whole visit was handled by Richard Copson with great patience, courtesy and indeed generosity ( together with Stuart Curtis) and was probably the most pleasant experience I've had at a dealership in 50 years of buying cars. Phone calls and emails were received as promised promptly and an excellent financial deal was arrived at. Many thanks to all concerned ; great coffee too !

j. o.

Great deal on my new motor. Thanks sam and russell, top team👍

L. W.

So nice to be looked after! I've always had classic cars (wolseley Hornet being the last) and the worry that goes hand in hand, I'm not going back to that! Love my mini, and love the service at Rybrook! Excellent. Thanks Tom 👍

S. D.

Visited this place on 4/11/20...went there to look at a used 4 series bmw... Found it to be a very pleasant experience. ...the girl in reception was very polite and professional as was the sales guy Mr Tom king....sadly we were not able to do the deal but will have no hesitation in contacting and dealing with this dealership again ....

k. c.

I'd like to share my experience of purchasing my new car for others who are looking to buy. As a customer, I always believe in providing feedback regarding my experience good, bad or suggested areas for improvement. I welcome Jordan and his colleagues’ approach in particular Keiran who takes time to fully explain things. I have a background of 34 years as a professional engineer in power generation with an interest in cars and we've had a few “in-depth” discussions and shared views of BMW cars and other brands. Over the years I've visited many different car brand dealerships and it's sad to say have witnessed lesser approaches and have wondered what the not so mechanically minded person might be being led to believe. Living some 65 miles from Rybrook Worcester, why did I choose Rybrook instead of my local dealer? Without going into detail, I have recently had the opposite experience and have given feedback accordingly. It’s quite a rare and privileged occasion for me to be able to buy a new car. In all a superb experience from beginning to end of which the Rybrook team made 5th October, the day of handover, a special one-off day for my wife and I. I look forward to visiting Rybrook for my ongoing servicing needs and aftercare. Thank you Keith Returned for my 1200 mile running-in service on 11th January and I'd like to say thank you to Rybrook Service staff for your good service and being so efficient and meeting my needs being so far away from the dealership.

M. D.

Lovely friendly dealership especially Richard , very helpful salesmen , checks everything is ok and explains well. Recommend him to family and friends also, would recommend. Thank you :)

T. H.

I put my 3 series in for a recall and asked them to check the horn because it had stopped working. I was told that I’d need to 2 new ‘horns’ at a total cost of over £200. However, after fitting the new horns I was told that I’d need another expensive electrical part as the new horns hadn’t fixed the issue. I was left wondering how I was going to afford this, but resigned to the fact that I had no choice as it is an MOT failure. UPDATE: I received a call from the Rybrook service department telling me that, due to the fact I'd already paid for the horn to be fixed (unsuccessfully), they'd spoken to BMW and agreed to cover the cost between them. This is a very generous offer that I didn't expect, and have gratefully accepted. That is truly 5 STAR service.

J. W.

Ok, everything pretty standard from a BMW dealership.

N. H.

Good experience friendly service recommend it as I just purchased a car good selection in showroom

M. B.

Very friendly staff who know what they are doing .

S. K.

Bought two cars from here both within a month. One new and one used. Dealt with Richard having bought two cars from him previously at a different dealership. Rybrook process was far more organised and they were very patient and accommodating in collection of car. As of 7/4/17 I have since bought two more cars from here in the last few weeks and the same high standard of service is there. The ladies on reception even greet me by first name!

P. S.

Great staff very polite and prompt service. they phone you back when they say they will which is a refreshing chance for a car garage. i would say the best BMW dealership in the midlands and i have dealt with most over the years.

B. D.

Dan was friendly, knowledgable, efficient and spent time explaining everything to me before I ordered my new car. He was happy to show me examples of different extras I could have before I decided exactly what I would like. It was nice to know that several members of the team recognised me and had time to ask about other cars I have owned. A big thankyou to all.

S.

Good experience buying a used car. No issues so far.

J. C.

Recently purchased my first BMW from Rybrook, all I can say is wow! There were fantastic from start to finish, no pushy salesman, they actually listened to what the customer wants! They value customer service and nothing is too much for them! Thanks a lot! 👍

A.

This BMW dealership is always immaculate with a wide range of BMW cars on display. I dropped my car off for a service and took a courtesy car. As always, the experience was pleasant with a cup of coffee on arrival, fast and efficient.

J. M.

A perfect buying experience. From the moment you walk through the door you feel welcome and looked after. Absolutely brilliant service, exactly what you'd hope for from a BMW dealership.

L. W.

Bought a few cars from here, always a great experience - the reason why I give 5 stars is purely down to the fact that Dale Ritchie is a superb & genuine Sales Exec, I cannot recommend him enough, I hope he is still there!

S. H.

Fab customer service and trustworthy. They repaired a BMW I had bought from another dealership which turned out to not be road worthy. Would recommend Rybrook Worcester to my family and friends :)

B. D.

Great service and efficiency to find me the perfect new car from James Sadler. Couldn’t fault any of the team. Would thoroughly recommend.

k. k.

When your selling mobility cars to customers I really think they need a shorter route , My husband suffers with mobility and had to walk all round the showroom to get outside he was exhausted and couldn't concentrate on the car by the time we got in it soory BMW failed After I put this review on Rybrook BMW called and apologised for the oversite with mobility customers and are going to try to rectify this Well done 👏👏👏👏👏

L. S.

Great staff and an enjoyable experience. No hassle or usual latching on sales tactics, you can look without any stress or urgency.

O. a. A.

We purchased a new 1 Series 118i M sport in March 2020 we are very pleased withFabulous BMW, also picked up new Z4 30i M Sport we are very pleased with the service from Rob Haywood & Jordan in September. Mike and Jan Davies.

D. P.

Had a recall done. Paperwork afterwards referred to a mini (mine is a BMW) best bit was that they valeted it.🤗 ( They called it decontamination !!! ) 😂🤣

M. W.

Always friendly and professional service

D. P.

Very helpful we went in looking for a motability vehicle as we had been extremely badly let down buy Volkswagen listers Worcester while they had some cars that would have met part of the options we required unfortunately each of the vehicles that met our needs in parts unfortunately did not have the rear legroom required for our son but the staff were very accommodating

K. F.

I bought my first pre owned mini, Adam was my salesman. Very professional and friendly. I am so pleased with my mini Cooper and will recommend Rybrook BMW and MINI to everyone.

D. F.

Really liking this BMW dealership since I bought a 5 series 18 months ago. The service I have received so far has been exceptional. Thank you.

D. R. (. g. W.

Maybe the place of my next purchase 🤔😉👍

Z. A.

Great customer service. I dealt with Dale briefly in used car sales and the finance manager. Couldnt fault them. Verry professional and friendly. Highly recommended!

R. P.

Excellent staff, very welcoming and extremely knowledgeable. If you want 1st class service then this is the place.

B. C.

First class service from this dealership again after a problem with the battery on my x1 booked in and checked out new battery ordered and fitted under used car warranty no quibbles at all Harry service advisor sorted it all out thus 5 stars well done rybrook worcs one very happy bunny

A. G.

An excellent dealership to pick up vehicles David Sandler was particularly helpful. Tony Griffiths BCA Logistics Inspector AG287

P. T.

Superb customer experience with this dealership having just picked up my new car. Head and shoulders above other BMW dealerships I have dealt with before. Highly recommended.

B. A.

The staff are brilliant here and the after sales care is impressive. Naturally, the cars are terrific.

G. G.

Job well done. Pricey but quality. Pity my car was bumped in the car park whilst left with them and not heard from Rybrook re their cctv records....

C. 1.

Fixed Issues with my 320d xDrive brilliant customer service from Thea, will be using again thanks guys!! Cameron.

D. A.

Tom King was so helpful. Found the right car at the right price. No hassle just excellent service start to finish.

R. S.

Second service and MOT. No problems ,staff very helpful a real good experience. Thank you

J. M.

2nd car we''ve purchased from Rybrook Worcester. Faultless customer service again from Derry and Tom.

M. B.

Had my bmw320 in for a recall, just want to say a massive thankyou for a first class service throughout, made to feel welcome and friendly staff also .my car was also cleaned for when i went to collect it and looked superb.will definately be buying my next car from there.thanks again. Wayne lancett.

T. P.

Very good. Friendly,helpful staff. Able go have a look at something I was interested in.

L.

Excellent customer service from the parts department

G. P.

Great Service, Friendly staff, and straightforward sales! Thanks to Adam Page for helping me pick up my new Bimmer in time for my birthday

K. G.

A 5 star dealership. Customer service, car servicing or going above and beyond to help, can't ever fault them.

J. W.

Rybrook Worcester are always most help full regarding any queries I have with my BMW the staff always look after you and make you feel that you are the only one that matters brilliant service rybrook I would not expect anything less

P. H.

It was really easy to find because of the signs posts along the way, on entering the building was greeted with very friendly and helpful staff they were very professional kept us informed on dealing with my sons car.

S. B.

Very helpful and accommodating staff. Difficult times for them because of Covid-19 , but made us feel very welcome.

J. C.

Great dealership, huge selection of new and used BMW's across the range on site. Super helpful staff. Highly recommended.

N. S.

Young lady at the mini dealership was lovely. Shame we couldn't get cc to speak to anybody at bmw so went elsewhere.

S. J.

Extremely friendly and helpful staff. Made arrangements for my services, all within the time frames promised.

I. D.

Very nice showroom and great service. What you'd expect from BMW although you're paying for it. Was able to park easily. Good experience overall.

S. P.

They provide a good and fast 90 minutes service option which allows you to catch up with work and not have to worry about being interrupted.

M. W.

Fixed a recall on my 3 series in good time with good communication throughout. Great service thank you.

E. T.

Great service and friendly staff, felt very safe, all covid measures in place.

P. V.

Fantastic bmw dealership. Always feel very welcome and important here. Stunning showroom . Free coffee too . Excellent

S. E.

Great service from all the team. Always feel welcome. Great coffee too!

N. B.

Amazing staff and outstanding service. Can’t do enough to help get you the right car! True professionals!

I. C.

Had a diagnostic test done on our sons Mini Cooper D great service, very helpful customer services lady (Sharon) helped sort out the problems.

S. A.

Very professional and friendly staff delivering a first class service. Would thoroughly recommend

H. R.

Very accomdating knowledgeable staff nice selection of cars typical of BMW dealerships

L. N.

Took my car in for a recall and found the staff friendly and professional

E. W.

Great dealership, very informative and helpful staff. A welcomed visit following a day of visiting other dealerships.

K. B.

Brilliant, their customer service is outstanding, they treat you as vauled customers every time. Wouldn't go anywhere else.

L. D. V.

Service my BMW at Raybrook today, and felt safe ref to covid-19.

S. M.

Friendly and helpful. Free coffee as well!

D. P.

Went out of their way to make sure I was happy with their service. No quibbling, no hassle. Recommended

C. M.

Some of the very best customer service I have ever received totally recommend to anyone looking to purchase a BMW.

M. '. Y.

Great customer service, and technicians who properly know their specialization. An experience befitting a premium brand.

s. f.

tom whatmore sales person polite engaging understanding of our needs.beautiful showroom coffee and lively waiting ares

D. P.

Friendly, polite staff. Complementary coffee was nice. Fair price.

D. P.

Always good service. Only down side is availability of loan cars whist yours is being worked on.

P. R.

Great environment and excellent staff, but you might have a long wait to get a slice of their time

D. F.

Fantastic dealership. Knowledgeable and friendly staff. Great offers. The perfect BMW dealership

T. P.

Staff are so helpful and will explain everything.

W. C. T.

We transport clients to and from Rybrook BMW & Mini on a regular basis, always high praise

J. G.

Says it opens on a Sunday but its closed. Ended up going to Hereford

V. S.

Excellent service

A. H.

Very nice BMW / Mini Dealership with polite, informative and friendly staff.

D. S.

Just bought a new 1 series for my son, service & assistance second to none.

G. R.

Helpful and good selection/display but takes quite a while to be served

S. K.

Love this place. Love my mini. Excellent service too.

A. M.

Very satisfied from the service. Welcoming and kind workers there.

K.

Nice dealership. Great staff.

R. W.

Very efficient answers to my interest in vehicle purchase

L. B.

They've got it right. Went in for a £7 part and was treated as if I was buying a £40k car.

S. a.

Always friendly knowledgeable staff,unlimited refreshments while you wait

M. T.

Good service as always

P. P.

Excellent and friendly service, always greet you with a smile

R. C.

Excellent service well looked after while waiting

m. g.

Excellent sales service, and brilliant after sales customers service.

M. S.

Very helpful staff lots of deals parking is difficult

r. f.

Friendly and polite service. Good updates on order.

P. R.

Well please with the hospitality and the social distancing arrangements 👍

S. “. B.

They really look after you from start to finish.

C. R.

Great place, brilliant service.

N. C.

Excellent service but too pricey for run of the mill items.

L. B.

Excellent service from Chloe. Many thanks.

T. H.

Excellent service as always...thank you..Rybrook Worcester .

c. d.

Fantastic service very helpful and excellent service

J. A.

Very welcoming place to go

M.

Exceptional knowledge and customer service (parts dept)

j. c.

Very pleasant staff

K. F.

Great Staff,good cars too.

N. M.

Good service and nice clean car afterwards

G. S.

Great service and first-class customer service

A. N.

Thank you very much! Great service!!

T. D.

Excellent place, wonderful staff, super Minis.

s.

Always a pleasure to visit. Very friendly staff

M. H.

Initial impact was poor customer service but rectified upon return

B. K.

Always great service from friendly staff

A. P.

Great dealership, with friendly staff.

V. V.

Jo gill is amazing car dealer.

p. s.

Help full and friendly staff

T. P.

Great place to work. Fantastic Product

m. H.

Very professional and mod friendly..

P. H.

excellent place and staff very helpful

J. L.

Very satisfied with every aspect of the service

D. S.

Amazing customer service. What a team!

C. B.

Very friendly helpful staff.

J. H.

Friendly dealership, good service!

K.

Very polite service

R. T.

Great service lovely cars

R. G.

Excellent service really helpfull

J. Q.

Huge stock of used cars for sale

R. L.

Not so many cars as normal

A. H.

One of the best BMW dealerships around.

S. A.

BMW smart sales area with excellent service

M. B.

Always very pleasant staff

j. b.

Best service, friendliest staff, standard

J. G.

Always attentive and courteous service.

C. C.

Friendly staff very welcoming

d. r.

Expert advice. Very friendly staff.

M. W.

Very helpful cant fault them

H. S.

Great helpful staff very good

G. S.

Excellent customer service

K. T.

Very good service very helpful

O. F.

Great place and friendly staff.

L. P.

Brought a new BMW

B. T.

Need to update there cars as there not up to date

J. D.

Good customer service and care

w. g.

Excellent service, yet again!!

I. R.

Very efficient and polite.

l. o.

Very friendly helpful team

J. B.

Nice helpful staff 👍

d. w.

Best bmw dealer in the country

A. B.

Really well kept

P. M.

Great service as always!

M. J.

Very courteous staff.

w. v.

Amazing customer service!

N. L.

First class customer service

F. C.

love the coffee and cookies :)

G. L.

Super friendly staff

C. W.

Great customer service

d. h.

Very good

R. J.

Very good as always 😁

K. E.

Clean and friendly staff

F. T.

Excellent dealership.

J. I. (.

Great service

J. A.

Polite, efficient and professional

c. m.

Heaven.

B. N.

Great service.

K. E.

Excellent service.

N. B.

Great service!!

J. M.

Great service!

A. G.

My choice of dealership

M. P.

The place to go for BMW owners

M. P.

Excellent as always

r. k.

Ok

I. T.

Excellent service

b. m.

Amazing

s. r.

Superb BMW dealership

M. C.

Very helpful

M. E.

Friendly staff

B. B.

(Translated) I (Original) KO

S. C.

R. B.

A. L.

J. P.

M. H.

W. B.

N. J.

Contact

Photos