Reviews of Yeomans Toyota Worthing. (Car Dealer) in Worthing (West Sussex).

Yeomans Toyota Worthing

308 Reviews

208 Comments

Car dealer

Toyota dealer

Yeoman Rd, Worthing BN13 3NS, United Kingdom

Description

Information of Yeomans Toyota Worthing, Car dealer in Worthing (West Sussex)

On this page you’ll find the address, open hours, more popular times, the contact, photos and real reviews of this business.

This business has received very good reviews from their customers, so probably it’s a place you should try if you are looking for this kind of services.

Map

Open hours of Yeomans Toyota Worthing

Popular times

Monday

Tuesday

Wednesday

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Saturday

Reviews of Yeomans Toyota Worthing

M. S.

Excellent atmosphere, very friendly staff. Went to collect an ordered part and after payment Graham brought me the invoice. "Oh thank you, but where is the mirror cover I have just paid?" And Graham from parts department: "It is in your car, fitted." :D Looking forward to have my car serviced and looked after by them. People who go an extra mile for customers are people who you can trust. Success to all of you.

S. F.

Chris from Yeomans came out today to help my elderly mum restart her car. He was an absolute star for taking time out of his busy day to offer help to my mum. We’re so grateful. Thank you Chris.

L. R.

A special thank you to Alex and the team. On two occasions my client, her mother and I came in to discuss/choose a mobility car. Alex was amazing and talked us through every little detail on the scheme and the particular models. Unfortunately after a test drive, we found it wasn't suitable for our needs. We appreciate the time Alex gave us and would certainly recommend you to others!

L. S. D.

Excellent MOT service. Staff very polite , supportive and helpful. Car was ready on schedule and washed out. Special highlight for RACHEL, reception. I recommend.

L. P.

This is my fourth car from Toyota in Worthing. What a lovely team they have. The last 2 times I have dealt with Lisa the manager. She is just absolutely brilliant at making the whole process to buy a car so easy. Lisa listens to my needs and goes all out to provide me with a brilliant car and all the necessary information. I would highly recommend Lisa and the team at Worthing. Lesley Preston-Roberts

s. o.

Excellent phone service and helpful staff in parts department. I got a txt msg to say the part was in. I have only used the parts not service though. However, it is a nice environment for customers.

J. G.

Called up 2 weeks ago and enquired about a car that i was interested in and Denis Krawczyk picked up the phone and was a pleasure to deal with. Great service and an all round pleasant experience. Thanks Denis!

J. k.

Was a real joy to be looked after by Jack today . Listened to what we wanted. Very professional, polite , knowledgeable and a level of attention that was First Class and hence came away with another car on lease . Well done Jack . 5 stars

M. n. J.

Very friendly and helpful. Great team. Clean sitting area. Free drinks. Clean restrooms.

T. R.

One-stop-shop everything Toyota! Worth the trip, plus great people. See you in a few years hopefully for my Supra 😉

G. K.

Very good service from the staff who were excellent, the only down side was having to wait so long for a new car.

G. A.

Collected our new Toyota Aygo X-Trend on Sunday. Big thank you to Rob for making it a fabulous experience and making the paperwork easy to understand and complete. Great car for nipping around locally.

B. B.

From the start of the process to the end Lisa at Toyota made it a fantastic experience. Even though I hadn’t made an appointment and just dropped in, Lisa made time for me and made the process of buying a car easy and stress free! So so happy with my new car and I would highly recommend going to Lisa for your future car needs! Thank you!

E. W.

All of the staff there were so helpful and made me feel very comfortable at Yeomans Toyota Worthing. They went above & beyond what I expected. I arrived early, but they were happy to get started straight away and were done really quickly. Not only that, I was just intending to get my car fixed after it was booked in for a recall, yet they cleaned it all for me (inside & out) and even topped up my screen wash/ water. I am so grateful — thank you all for such a wonderful service! :)

M. M.

Last year we bought our brand new Aygo and Lisa Ford was responsive, extremely knowledgeable in walking us through the entire process. She made it easy to understand and was patient with us as we didn't feel rushed. She did it again this year, we had a wonderful experience on our second car from Toyota. I highly recommend Lisa, she is the best.

D. W.

Outstanding customer service from Lisa which start to finish made the whole car purchase and trade in very simple. Thank you. Would highly recommend….

S. W.

Again, I have had the pleasure of being served by Rob who assisted me in the purchase of a brand new Yaris Cross. An absolutely amazing car with absolutely amazing service. I don't think we will ever switch from Toyota as we have always had good custom, advice and service. It has been just over a month with my new car and the amount of fuel I have saved from an Aygo to a Yaris Cross is quite something. Hybrids are pretty good and for a 1.5L engine, I find it more responsive and a quicker pull-off than my Mother's C-HR. Rob, keep doing what you're doing!

G. C.

Just bought my first Toyota: really good experience with salesman Rob who was really helpful setting up 2 test drives and helping me choose the final car. Minor issue with tyre valve on the car fixed very quickly by service team (contacted the garage in the morning and all sorted in the afternoon) . I'm delighted with the car so, overall, very happy indeed.

S. A.

I always do the MOT and service my car there, great service, but a bit pricey.

S. “. F. S. H.

Friendly staff with a warm welcome. Free tea, coffee, hot chocolate, filtered cold water while you wait for your car's service to be done or when discussing buying a car

S.

We had a great experience when purchasing our Toyota at Yeomans Worthing. Lisa Ford was extremely helpful. She made us feel welcome and was very knowledgeable of the model we were viewing. The whole process of buying the car went smoothly and we’ve now become Toyota owners for life after falling in love with our new C-HR. :)

P. N.

Fast efficient service- walked in booked MoT and out less than 10mins amazing

M. W.

Alex is a credit to the Yeomens Toyota team, he has been fantastic from our initial telephone conversation all the way through to delivery. I'm over the moon with my car. I'd recommend both Yeomans in Worthing, but more importantly Alex himself!

M. F. (.

From beginning to end they were highly professional. I was very surprised to receive a link to a video where the mechanic took his time to explain what work needed to be done and why, as he pointed to the various car parts - I've actually told this to a lot of my friends and colleagues. This shows transparency which is greatly appreciated. Will use their service again.

M. S.

Great service from Yeomans for the purchase of my CHR. Incredibly helpful sales staff - Lisa Ford made the purchase really easy to do, could not have done more

R. J.

Great service as always, can't complain at all! A+

S.

We recently bought a Corolla Hybrid from Yeomans Toyota Worthing. Visiting the showroom and taking test drives felt reassuringly safe with all the COIVD safety measures that were in place. From start to finish Lisa made the experience both simple and straightforward. She explained the choices open to us at each stage of the process and answered any questions we had. We were kept well informed throughout the process form initial contact through to taking delivery of the car. We are loving having finally made the switch to a hybrid vehicle!

C. E.

This is the second new car I have bought from Yeomans. I have also had my car serviced there regularly. I have always found the staff friendly and approachable. Nothing is too much trouble. I found Lisa very helpful when buying my new car last week. She made the whole process easy and made sure I was happy every step of the way. Love my new Aygo, especially the Apple car play!

D. J.

Purchased a used Yaris last week through Lisa. She was very helpful in guiding us through the process of purchasing the vehicle, keeping us updated throughout the process, especially as we do not live locally. Great customer service and clear that the dealership does the right thing by its customers to ensure they leave satisfied.

G. S.

The treatment I've received on all my visits has been top. The staff are so helpful and guide you through buying or exchanging your car. I dealt with Paul who is so genuine and has taken all the worry out of big finance for me. I have loved both my cars. Very happy.

C. J.

Having bought a car with Lisa dealing with my test drive and sale. Lisa is professional knowledgeable and extremely pleasant to deal with. An asset to the company.

A. W.

My car was serviced very well, although there was a communication breakdown over the wait time.

A. Q.

Very happy with the purchase experience here. Staff were friendly, informative and professional. I must mention Alex in particular as he was very helpful in overseeing my visit, test drive, sorting out all of the paper work and queries. The premise is in an ideal location as it is within walking distance from restaurants, cash points and the train station. Thank you once more and keep up the good work. Regards.

M. M.

Great team there purchased a used Toyota gt86. All went well with this silly situation we have right now and honestly would recommend them to anyone just a shame so far from me. Just a shame the only day I could collect it Lisa was off but Paul was great in her absence.

L. V. B.

I had excellent service at Yeomans from Lisa. Absolutely no hard sell. Lisa took time to explain all the various models and finance arrangements available. I test drove an Aygo by myself for as long as I wanted to help me make up my mind. Very friendly and knowledgeable service.

K. R.

This is my first week with my new Toyota Yaris Hybrid Excel 1.5. What a fantastic experience. It only helps me save the planet by careful controlled driving using electricity by observing the 30mph speed on roads, improving my driving and feeling relaxed and in control at all times. Used only a quarter of a tank of petrol during the week. Many thanks to Lisa Ford at Yeomans Toyota, Worthing, who did an excellent job, patiently answering all my questions and keeping me informed of every step from placing the order up to delivery.

J. W.

We went in to Toyota having received a letter enticing us to think about changing our car early. We were served by Lisa who was most helpful and pleasant and easily managed to persuade us to test drive the CHR! She dealt with all the paperwork involved in changing cars most efficiently and explained everything clearly. She looked after us extremely well and is more than happy to help us if we have any problems.

S.

Went in as was looking to trade my car for a more affordable one as my circumstances had changed, I could not fault Lisa at all. She bent over backwards to help me and now I have an aygo. She did not make me feel inadequate for needing a more affordable car unlike a dealer I went to earlier that day. She explained everything clearly and was happy to go over stuff if I didn't understand. She even helped entertain my daughter while we were there. A great asset to the company.

M. S.

I couldn’t be happier with the service I received. Nothing was too much trouble. I got a very personal service, everything was explained very clearly, both about the vehicle and the finance options. I felt free to ask as many questions as I wanted and my advisor didn’t mind me asking if we could to go over something twice. I had as much time as I needed, both to sit in and look over the vehicle and to discuss my options. My overall experience is that they were kind, knowledgeable and friendly and I wouldn’t hesitate to recommend this branch to friends and family.

B. R.

Following experiences elsewhere, dealing with Lisa at Yeomam's Toyota Worthing was something of a revelation. This is how a sale should be. Adequate time taken to patiently answer and explain issues raised. Once my car arrived, at the early end of the delivery window, I was taken through it's features before hitting the road. The only slight glitch, connecting my Android phone to the 'infotainment' system (slightly different from my previous car) led to a quick phone call and a brief visit the following day to sort the issue in a timely manner. Lisa's manner was both pleasant and highly professional and I have no hesitation in recommending both her and the Yeoman's dealership. Once again thanks Lisa

Z. P.

Great service from Lisa in helping me find my new car. Nothing was too much hassle and helped us price up lots of different options before we made our decision. Extremely happy with my purchase.

D. P.

A very efficient and friendly dealership. Bought our cars here, always bring them here for their annual service and for any other assistance and have been very satisfied customers for the last 15 years or so.

A. F.

Service guy needs to chill out and smile when customers make small talk! Toyota requested the recall for airbags, costing me my time. Only to find the steering wheel had small deep scratch! Thanks Toyota! Luckily I had it for sale and it didn't impact my price. Next time be more careful of people's pride and joy!

G. B.

Purchased my Yaris from here and Lisa Ford couldn’t be anymore helpful! She helped me find the perfect car for me on their system and got it transferred to Worthing within a few days. At no point did I ever feel pressured into any decision I made, she sorted out any concerns I had promptly and had every answer for any questions I had along the way. Would definitely recommend Lisa if you’re looking for a Toyota in Worthing!

T. H.

I recently purchased a used Auris from Yeomans and I was delighted with the service that I received. Lisa was extremely helpful and she ensured that the car was prepared to a high standard when I collected it. I was also given a very fair trade-in price for my ancient Honda. I would happily recommend Yeomans to friends and colleagues.

H. W.

We shopped for a new Car for weeks & popped in on the off chance of finding a Car that was right for us. It's a good job that we did because it gave us a chance to meet Alex. Friendly, Professional & non pressurising. Alex talked us through everything without assuming anything. Amazing Service and felt valued. Can't thank him enough, oh & the Cars not bad either. First Class.

S. (.

Visited a few months ago to look at buying a used car. Initially one of the members of staff that spoke to us seemed really off, he was very short with us and not helpful at all, made us feel quite uncomfortable to the point where we decided to leave. On another visit a female staff member was really helpful and was happy to show us a few cars.

K. T.

Was looking for a pre-owned Toyota hybrid Yaris. After much trawling around various websites, found a vehicle that we liked in the Worthing dealership. Great assistance and advice via telephone calls. Decided to take it for a test drive and was offered all assistance from Alex Moore. Extremely polite, helpful, knowledgeable and very respectful too. Alex helped us with every question we had both about hybrids and the vehicle we opted for. Alex gave us the opportunity to make up our own minds on the car. A real no pressure experience which was truly superb. Every bit of advice and direction that Alex gave us from start to finish very helpful and accurate. A great person to deal with and Yeoman of Worthing I found very trustworthy. I’d definitely be back again and could highly recommend these to others. Great job and well done and above all else, Thank you all

B. H.

A really great experience! They found the fault with our Rav4 that a previous garage couldn't identify. Modern, clean facilities with a comfortable Toyota Lounge area where you can wait and see your car being worked on. Friendly and helpful staff. After being let down by another garage it is good to have our car back running nicely again at last!

J. W.

Out looking for a used car I booked a test drive at Yeomans. I was surprised that parking was so difficult ... No spaces left for customers and cars parked bumper to bumper outside Yeomans area too. My friend took me and she is disabled. The disabled space is outside the front entrance but to access it is a nightmare. Once you get in there is no turning space to easily get out. You'll have to back up your car 25m around others arriving into the same space. It feels too small a space for such size of dealer. For me it lacked professionalism. Front desk was casual about our arrival, the waiting area was crammed full, and staff desks cluttered and seemingly on top of each other. Whilst helpful, I never felt it was business like. Bigger premises are needed I think, and higher customer service standards to match good quality cars. Tidy up! File away! Clean desks.

L. B.

Very happy with the service received. Have used Toyota Worthing for MOT and servicing after purchasing Yaris 10 years ago. Alex was professional and helpful throughout recent purchase of replacement vehicle. Fingers crossed this one is as good as last! Would definitely recommend.

J. F.

Collected my new Toyota C-HR Orange Edition on the 2nd March. The service from Lisa was informative & not pushy. She evidently knows her product & it’s great to see a female presence in their showroom! All enquiries after test driving the car & before collecting it were answered promptly. Lisa was kind enough to pick me up from home on the day of collection, which was a nice touch.

K. O.

I had a fantastic experience buying my new car here from Lisa Ford. She made the whole transaction seamless and easy. No pressure and great with communication. Many thanks! X

I. A.

Just had to come back to Toyota for a new car. They where great to sorted everything again for me. And I have a new Toyota. Xx thanks so much Lisa for your support xx Great service. Very nice and warming customer service. I sincerely recommend

j. w.

I can only repeat what the previous reviewer said about Lisa. I bought my Aygo from Yeomans last week and she could not have been more helpful in every way. It's great to be able to look for and buy a car without feeling pressurised and she explained everything I needed to know patiently. She is an excellent saleswoman and a credit to the company!

M. B.

Great customer service from Paul, made to feel at ease throughout the process, fully explained all the features on our new car, cannot fault the all round attention to detail.

J. J.

I was looking to buy a Toyota Yaris as a surprise for my wife and saw one available at Yeomans. I spoke to Lisa Ford who was really helpful and I popped in a couple of days later. Took a test drive and ended up driving it away the same day. Brilliant customer service and the best experience buying a car I have ever had. Thank you again.

C.

Recently upgraded from an Aygo to a new Yaris through Lisa. She was very friendly and helpful and the whole process was seamless. She kept me informed throughout and I am very happy with the service I received. I love my new car. Definitely a good choice.

M. L.

Nice sales guy, reliable machine

D. G.

I originally went into Toyota around 4-6 months ago to enquire about purchasing a Toyota GT86 coupe. A very helpful sales person called Lisa Ford approached me and from that moment forward kept in contact regarding the car I was after. The thing that made me feel so comfortable was there was no moment where I felt pushed or forced to make a decision. Instead patience and great customer service led me to buying a brand new GT86. I was even given follow ups after the sale of the car to make sure everything was fine. The staff have always been extremely helpful here and I can't praise everyone here enough! Thank you!

C. S.

I was delighted with the level of customer service I received this morning from Neil Williams. He couldn't have been nicer, quicker or kinder. Delighted and wish other companies would take note of Toyotas exemplary customer services skills!

I. P.

Since I bought my new Toyota Yaris from this dealer last year, I have found the service I have received absolutely excellent, from purchasing the car, the first service this year and sorting out some issues I had (nothing mechanical!) over the year. Neil and Michelle in the Service Department have always been very helpful and I would like to mention especially Rob Grierson in the Sales Dept who went out of his way to deal with a problem I had this year, which he didn't have to get involved in, but sorted out brilliantly. Many thanks to all the team at this dealership.

B.

I could not be happier with the service I received from Emily Holden and Rob Grierson. They were both incredibly friendly, helpful and very patient with me as I was looking to buy my first car. I would definitely recommend this place to anyone looking for kind, informative staff.

J. L. S.

Purchased new RAV4 from Yeomans Toyota. Delighted with the car. Service from Alex Moore couldn’t have been better. Very professional, helpful and informed. Kept me updated throughout the process. Thoroughly recommend both the car and Yeomans Toyota (my fourth car from them). They engender confidence in both their products and their quality service.

R. G.

Well during the past years I have purchased my new cars from Yeoman's Toyota Worthing and the service has been constantly good. My recent purchase of the long awaited 2019 RAV4 was handled by Lisa Ford, Sales Executive and what a great experience from the initial enquiry to the delivery of the vehicle. There was no pressure sale and she had my best interest at heart ensuring that I received the best deal at the end. She kept me well informed all the way through and made the hand over of my new car an exciting and memorable experience. Thank you to Lisa and her team. R Gokhool

M. C.

Couldn’t fault the service. I was served by a gentleman called Neil who was very helpful and felt comfortable. Will be returning for any problems with my car in the future.

j. s.

Great service at this dealership, the staff are all helpful and look the part. The building was clean and tidy , the waiting area was immaculate. Professional service from every department. Would definitely recommend. Good Wifi and coffee too!!

J. P.

My husband has always had Toyotas and been very happy so I decided to try them for my next car. Lisa at Yeomans was so helpful and made the whole process of test driving, deciding and purchasing very easy. I am so pleased with my new car, with the service plan and won't hesitate to use Yeomans again.

D. M.

We had the good fortune to deal with Lisa, who was extremely helpful all the way along the buying process, she made everything very easy explaining things as we went along. This is how selling a vehicle should be done . Thank You Lisa.

R. W.

Having imported my GTS86 from Australia, I was looking for a good dealership here to cater for all my servicing, and other work, needs. My dealership in Aus was top notch and fantastic to deal with. Having a dealership that will treat my car as well I do, and that I can trust to do the work needed, is incredibly important to me. I was really hoping for a similar experience to that I had in Aus. My first impression of a dealership is how they treat a potential customer on that first point of contact. Unfortunately this is where Yeomans Toyota has fallen down. I read through the reviews here to get an idea of what to expect. There appears to be a lot of people that either love or hate the experience they have had. Looking a little deeper, it appears that there is better feedback on the sales side than the aftersales and servicing. This was worrying for me. Last year I had called Yeomans to discuss registering my car with them (after the import process had been completed), and to get a new battery fitted as a problem with under-capacity batteries fitted as standard to these cars is a known problem. I called them, and, after being on hold for a while, was informed that I would be called back. A phone call I never received. So I purchased a battery and fitted it myself. Anyway, that was last year, it’s now 2019 and it might just have been a one off. I now need to get my car serviced, and also to have a few other jobs carried out. To this end I decided to give Yeomans the benefit of the doubt, and I called them yesterday, early-to-mid afternoon. The gentleman that answered the telephone spoke so quickly in the greeting that I had to ask them to repeat what they had said to make sure I had called the correct number, I didn’t understand a single word of what he had said. I asked to book in for a service, and again I was on hold for a little while until the gentleman informed me that the telephone lines to the service department were all busy so I would be telephoned back. This started to sound familiar, so I asked how long it would take. I was told that as there were some customers in front of me that it would be 10 to 15 minutes. I said that would be great and gave my name and telephone number. Anyway, no telephone call was forthcoming. The clock ticked by and after it reached 17:00 I decided that enough was enough and that I would look for a dealership elsewhere. My business obviously was not valuable enough to them. I am more than happy to drive as far as I need to in order to find a good dealership. It is such a pity that, despite all the negative feedback left by other current, and potential customers, and promises of how the feedback will be passed on to Yeomans management, nothing appears to be changing. I would love to be proved wrong on this, so please Yeomans, prove me wrong. I am going to visit another dealership today to see what they are like. Happy to leave booking in my car for 24 hrs if I can be convinced that Yeomans is as good as it says it is. EDIT: Thank you for your prompt reply to me. I have successfully booked my car in for Monday with Michelle, who was extremely helpful and a delight to speak to. Fingers crossed :) EDIT Again: I had my service today and I must say I couldn’t be happier with the attentive and very efficient service I received from every employee I encountered there, and especially from the service desk personnel. Thank you for giving me the confidence in a local dealership that I can trust to look after my car. I spend a lot of money on it and try to treat it as such and I am very happy to have found a company that shares that view and compares favourably with the great standard my Australian dealership set. I especially liked the video update on the safety inspection. A really nice touch. I have updated my star rating accordingly. Look forward to seeing you next time. Thank you, Richard

T.

A really great experience. Lisa was helpful, honest, straightforward - and above all, kind. I wish this happened in every business. It would make things far less painful.

R. L.

We purchased a second hand car from Rob Grierson and he could not have been more helpful. We only agreed it on the Tuesday and it was ready for us to drive away on the Friday, as promised. Excellent service.

R. S.

Purchased a Toyota Yaris today,with the help of Alex Moore, making it a very enjoyable experience. Thank you Alex for your patience dealing with my Daughter, whom the car is for. Nice to have dealings with a cheerful sales exec., 10/10, Thanks again Ray Spice.

B. C.

Great customer service from Rob at Toyota Worthing. I get my new car in March, Rob dealt with all my queries and solved any issues I had quickly and efficiently. This will be my second new car from Toyota and if my new car drives like the first one I will have three years of great trouble free driving. 5* Toyota for the heated seats.

A. P.

Bought six cars from this dealer. Over 14 years. Michelle is brilliant. Fixes anything and Nick is the best to work on your car. Professional +++++. Will be fixing my cracked windscreen this Friday. Almost looking forward to it!!? Great people.

K. F.

I am as always very happy with the service I received from Rob Grierson as I recently got my third vehicle from him. I am extremely happy with my new car and would not hesitate in recommending the Worthing branch to other people on the look out for a reliable car.

M. B.

A real pleasure from start to finish. Alex was friendly, efficient and straightforward. We absolutely love our Verso. By far the best Toyota dealer we have experienced.

m. g.

My wife and I have recently purchased a Yaris Hybrid from Yeomans. Lisa looked after us and was very supportive - friendly, approachable, well-informed, professional, well-organised. Neither of us have much experience in driving automatics and her help in giving us a driving lesson was really appreciated.

m. d.

Very helpful , professional and made the process of ordering our new car very easy . Lisa was informative ,new her product well and was not at all pushy from test Drive onwards . We picked up our brand new Toyota Corralla last Tuesday & its everything we hoped it would be . We would definitely recommend Toyota Worthing ,

S. P.

I had the most helpful polite salesman Alex Moore. He was so helpful , friendly and knew his stuff. I purchased the Toyota Hilux which I'm so pleased with. So all round I'm a very happy Toyota driver now.

R. F.

I've just taken home my newly purchased used Aygo car. Lisa is a professional sale executive, knowledgeable and friendly. Lisa was very helpful during the whole car buying process.

P. R.

I would like to thank Lisa Ford for all her help in buying our Rav4. She was vey natural and straightforward and made the process of buying and selling very easy. The car was very well presented and the after sales follow up impressive. I can only recommend Yeomans Toyota . And thanks Lisa. The car is great by the way. Peter Richards

L. M.

This is a little overdue but anyway. I went to look at changing my car and unfortunately the first person I spoke to there was very unhelpful and never contacted me back like he said he would. However when I went to get my car serviced back in July. I spoke to Alex and between him and Robin I ended up getting the lovely purple aygo. They completely turned my experience around and they are so helpful and friendly!! Thank you guys. 😊

E. L.

Thank you to the gentleman at reception who with a smile fished out my hearing aid that had dropped between the drivers seat and handbrake.. Brilliant service thank you

M. H.

Very good service and helpful staff especially Lisa when buying a new car. All options were explained clearly and I was able to make a decision based on her assistance.

J. H.

Wanted to say how helpful Neil and Michelle on the Service Dept. desk always are. We only started using the garage as we live round the corner - so glad we did. Despite normally being busy we've got to know Neil especially and he always takes the time to help sort out our cars quickly and reasonably, even if it's only replacing a bulb. Friendly, efficient and helpful - normally hard to come by these days but in bucketloads at Worthing Toyota.

H. P.

Thank you to Lisa at Yeomans for all the help with the purchase of my new Yaris. It is always a pleasure to receive the first class service from people who are so knowledgeable and helpful. This is now my fourth new care with Yeomans and i would always recommend them.

M. L. S.

So nice to go to a showroom and not feel pressurised to buy or be given that awful sale persons pitch. I would highly recommend Yeomans Toyota Worthing. Alex Moore was very helpful throughout the process of buying a used Rav4 hybrid; I don't live locally and emails were answered promptly and efficiently before and after purchase. Fantastic, would buy from here again without hesitation. Thanks Alex for all your assistance.

S. W.

I only went in for a service for my Mother’s Auris and I got looking at some of the Aygos (specifically the bi-tone Magenta Fizz colour, so snazzy). Cut a long story short, I came back the next day and started the process! My Mother will only deal with one person in sales and that’s Rob G. I have seen how helpful and supportive he is towards her, and has been for at least 4-5 years. This is the customer service that you want. I have had bad dealings with another company previously, but coming here to Toyota is a breath of fresh air, especially the buying process. In regards to Yeomans, Toyota - it’s an easily accessible building with spaces available outside the complex within 20m. It has a fab self-service refreshment station, a good display of cars, it’s beautifully clean and tidy and is light and airy. The little things like the ‘Toyota Loves’ car sponges and drinks really add to the experience. In regards to Rob G - he’s a very helpful and understanding person when it comes to cars and customer service. At no point have I ever felt unsure or confused as Rob explained everything about everything. He’s even helped show me how to use the car (I have no idea...) so I don’t break it when I first drive off. I must congratulate him as well for managing to put up with my Mother and I. She always leaves with a smile on her face. You know you’ve done good when she’s left smiling. He has the patience of a Saint, I must say! 10 out of 10 for Rob. I need to mention that Toyota are now my no.1 choice as it is within the family. My family have a tendency to destroy things magnificently and if a Toyota can survive that then I am sure it’s well worth buying... Thanks again!

r. l.

Very good customer service! Especially from Tony the car salesman. Tony has been very helpful, he has invested a lot of time with my fiancé and myself and could not ask for more! I would highly recommend popping in.

M. I.

We couldn't have had better care and service from Lisa Ford of the Yeomans Toyota Worthing Sales Team. She has been exemplary in her professional sales conduct coupled with her very helpful nature.

S. J.

Just got my third Toyota from Yeomans. Always really helpful and prepared to go out of their way to make sure my wife and I are happy with the vehicle. Extra kudos to Rob for going the extra mile to ensure we adjusted to the different transmission in the new Hybrid.

L. F.

One of the best Toyota dealers in West Sussex always helpful

J. S.

Went in looking for a new Aygo. Came out having bought one. Perfect! Alex was great and understood everything I wanted. The process was painless (for me at least) from start to finish.

S. K.

I dealt with Lisa Ford and honestly I couldn't be happier with the service that I've received. Kept me updated, explained everything to me in great detail and I got the car that I love :) Thanks Lisa - you're the best!

R. W.

Have just purchased a Toyota Yaris today 16/03/2017 and have to say the staff and team they have there are brilliant, they took my old car in part exchange and I have a new fantastic car. They did everything they even helped me out sort out the transfer of my personalised number plate from my old car to my new one and when I have the paperwork back they will even put the number plate onto the cat.😀

m. o.

Just bought a pre-owned Toyota Aygo from Yeomans Toyota. Traded in a Nissan Micra and got a very good deal thanks to Lisa Ford. Nothing too much trouble. Would recommend Yeomans to anyone - I even managed to beg a Toyota mug!!!

C. A.

Car serviced while you wait, car is normally washed and cleaned before returning. Now due to Covid it is just disinfected

M. “. C.

Really helpful staff who make sure to get the best deal for you personally! I'm very happy

L. P.

Great service at Yeomans Worthing this weekend. Rob ran me through a range of options to find the perfect car and finance and was friendly and professional.

P. P.

Lee and the rest of the service team know exactly what great customer service is. They are no where near to being my closest Toyota dealer but a two hour round trip is worth it, I wouldn't take my Toyota anywhere else.

s. m.

Purchase a new car first time from Toyota Worthing brunch, environment was lovely, staff were friendly, coffee was first class, And very helpful staff specially lisa Ford She helped me a lot, explain everything nicely and wisely, A special thanks for her

M. a. C. G.

Plenty of second hand and new cars. Flexible salesman arranged test drives with no fuss. Good to do business with if willing to show some flexibility on price too.

A.

Alex was so helpful and ensured I got the best deal possible for the car I wanted. Thank you Alex for your great service and expertise!!

A. W.

Good service,for car and me,liked the video of underside of the car ,with technician.Bit pricey,but hay it's a new car.

C. P.

We have just bought a car from Yeomans Toyota and have had brilliant customer service and support from Salesman Tony Brown and the receptionists who made us feel extremely welcome.

C. C.

I've been a customer for 6 years and Paul Bennett has been so helpful throughout. I always return to him for anything I need and thoroughly recommend him.

A. K.

Very welcoming, no pressure.

T. B.

good people. everyone has their bad days and i'm not the easiest customer they have ever had. but my next car will come from them and maybe even the one after that.

M. T.

Lovely staff. Helpful and responsive. Special thanks to Lisa from Sales for handling everything so well with my purchase.

R. B.

Very helpful young chap assisted me in finding a suitable car. Bright, cheery and friendly environment. Very good, thanks.

P. G.

Good customer service and very good Covid-19 measures in place. Very friendly staff and contacted me when car was ready.

D. D.

Lisa Ford was most helpful buying my used Yaris recently - going through all the details and options. Thanks Lisa ! David Donegan

A. K.

Told Lisa exactly what I could afford and needed, she matched it exactly-no trying to oversell or feeling pressured. Every about the plan was explained thoroughly

L. N.

I have just bought a second hand Aygo from Yeomans, Worthing and was very impressed by the car and the service given by Lisa Ford and would highly recommend this garage.

D. S.

Loving my new Toyota CHR. Many thanks to Lisa who was extremely helpful and knowledgeable and made the whole process easy.

K. B. H.

Fantastic service from Alex he has helped us no end for which we are truly greatful and no we have a new car .😁

M. T.

Excellent service. Very friendly and relaxed. Even sent me back my gloves in the post. I left them there by mistake. Nice touch.

A. S.

Thank you Lisa for all your assistance in purchasing my new CHR. Really happy with my new car and the amazing mpg.

I. F.

Great service lovely cup of mocha while waiting for a recall adjustment to be made

R. F.

Very good

A. L.

Car had service and MOT. They kept me informed of issues and resolved everything. Friendly staff.

P. L.

Very pleased with service, sorted out problems at no extra charge would recommend Yeomans Worthing if you are look for a new or second hand car .

S. S.

What a wonderful person Tony Brown is, I love my CHR and after 3 weeks of driving it I am totally convinced he made the right choice for me, thank you so much for your help and assistance and everything you have done for me, your a 🌟

L. L.

Love my new car. Mine is being serviced. Good luck getting this one back you spoilt me.

J. G.

Very professional and courteous. Was not pressured into a decision and we're served real coffee in real cups.

L. P.

Very happy with service received at the Worthing branch of Yeomans Toyota and we love our new Yaris.

B.

Very professional and friendly staff

p. w.

Helpful staff, good service from staff. Prices fair.

S. L.

Can't Fault Lisa Ford over at Toyota, fantastic service, super friendly and can't complain about the car at all!

F. S.

Pleasant, helpful, knowledgeable staff. Bought just the used car we wanted.

H. B.

Another good experience buying a new car from Yeoman Well looked after by Alex who made it a good experience

J. P.

Always the best customer service. Won't put my car anywhere else

a. w.

No real passion for sales, product information sketchy. So went to another dealership.

C. w.

Found staff really helpful and was really pleased to see when they brought my car back to me they had cleaned it!!!

A. W.

Professional, skilled staff who have always looked after me very very well. Whole heartedly recommend.

C.

Great customer service and highly reccomended. Thanks Lisa for sorting everything so promptly :)

S. W.

Excellent customer service, but could do better with more free pizza and less potatoes 🍕 ✔️🥔🚫

M. C.

Took my car in to sort out the problems I have, all I get told it's soft ware needs updating, and I was infthat I already have the latest update.

W. M.

Found Alex, very helpful & friendly whilst purchasing my new car.

C. H.

Great service from Alex, he help us though the process with ease. Thank you

A.

Lovely show room. Went for a test drive. Was an enjoyable experience

C. P.

Amazing friendly service. Will be going back for my next car!

C. B.

Class people, very friendly and very helpful

A. H.

Lisa helped me find exactly what i was looking for and managed to sort it out really quickly! Thanks v much🤪

C. S.

Great for regular service items at very competitive prices, genuine parts unbeatable.

R. D. C.

After some challenging problem with my new vehicle, the manager personally contacted me and has been helpful to find a solution

K. T.

Excellent service, very please with car many thanks

V. H.

Open and honest communication and a lovely treat of a complimentary valet, thank you

C. M.

Helpful, friendly and efficient.

S. G.

FOUND FINANCING A VECHICLE DIFFUCULT AND COULD OVERSTRETCH MY FINANCIES

d. g.

very helpful when I purchased a car recommended thanks again

I. M.

Usual courteous, efficient quality service.

D. W.

Staff were friendly, they didn't have a car I liked

T. H.

Excellent attention to detail when I purchased my CHR recently

C. M.

Love my new C-HR! Thank you so much.

M. D.

Also a friendly welcome with helpful staff

M. C.

Very clean and tidy, staff are very happy to help you...

C. H.

Very helpful and knowledgeable salesman thank you

J. D.

The sales staff never seem well trained or enthusiastic.

Y. H.

Excellent customer service.

j. w.

Very good service and staff are friendly and helpful

T. W.

Best I've ever been looked after by a garage

p. H.

Freindly and helpful with a comfortable place to wait.

J. L.

Excellent service by warm and friendly staff

r. L.

Good service

b. c.

Its ok, better deals at honda.

G. C.

Great service lovely car

J. W.

Good customer service

m. g.

Sales assistant was very helpful.

K. S. (.

Nice cars nice people 👍

E. S.

Thanks. Very grateful for your information and help.

J. B.

Very good service

F. D. F.

Good if you like toyotas

K. S.

Friendly staff and great service

A. P.

Loved it

B. C.

Great efficient and friendly service

D. M.

Friendly service very helpful

b. i.

Great service and solved the problem xx

M. c.

Very professional and helpful

j. c.

Great service

B. G.

Best Toyota dealer ever

T. G.

Very helpful

E. B.

Great service. Always.

P. C.

Purchased cars from here before

R. A.

Excellent customer service

A. C.

Polite friendly and accommodating.

m. F.

Excellent professional service

J. D.

Excellent and courteous service

g. g.

Very helpful staff

P. W.

Great place to buy a Toyota

F. M.

Very good service

C. J.

Very good service

w. H.

What you expect from a car dealership

D. L.

ok.

H. G.

Excellent car dealer

c.

Nice people nice cars

B. B.

Helpfull and pleasant.

m. r.

Lovely people!

R. S.

Good

B. S.

Very professional outfit

P. A.

Difficult parking situation

C. M.

Helpful

A. _. a. _.

Professional, polite. . .

R. S.

Good service

R. A.

Efficient dealership

P. P.

Friendly staff

J. R.

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