Reviews of Thrifty Car and Van Rental Brighton. (Car Rental Agency) in Brighton (East Sussex).

Thrifty Car and Van Rental Brighton

83 Reviews

31 Comments

Car rental agency

Cannon Pl, Brighton BN1 2FB, United Kingdom

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Description Map Open Hours Reviews Contact Photos

Description

Information of Thrifty Car and Van Rental Brighton, Car rental agency in Brighton (East Sussex)

On this page you’ll find the address, open hours, more popular times, the contact, photos and real reviews of this business.

Sometimes there are places with not the best rate, this is this case but this doesn’t mean that they are giving a bad service to their customers, sometimes in the internet the people only post reviews when they are not happy with the service, so sure you’ll find a good service here too.

Map

Open hours of Thrifty Car and Van Rental Brighton

Sunday

Closed

Monday

9am–5pm

Tuesday

9am–5pm

Wednesday

9am–5pm

Thursday

9am–5pm

Friday

9am–5pm

Saturday

8:30am–12:30pm

Popular times

Sunday

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Monday

9
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Tuesday

9
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Wednesday

9
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Thursday

9
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Friday

8
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Reviews of Thrifty Car and Van Rental Brighton

S. T.

This is the third time I have used Brighton Thrifty. I went back the 2nd and 3rd time purely because I had such great customer services on my first visit. I was looked after by a gentleman called Miguel. He is awesome. He looked after me so well. I'm sure thrifty know this, but you are super lucky to have him work there. Miguel you are the best. Thank you for all your kindness and help.

J. K.

Fab service , Miguel sorted everything for me , I had a lovely top of the range BMW delivered , but I wasn’t confident in driving it . So a different car was sorted and I had delivered a lovely sporty Ford Fiesta , I was very pleased with the car and service ,nothing was any trouble . I recommend Thrifty and Miguel is a lovely guy . Thank you very much

G. B.

Really not sure why such low rating. I was greeted nicely, brought all my paperwork with me so didn’t take long at all. I arrived 1 hour early as decided to drop a car early next day anyway and it was not a problem. The price for automatic was the best I could get, way cheaper than well known companies were offering! And I got absolutely lovely new BMW 116. I loved the car! Drop off was quick as well and deposit came back through within 3 working days. Everything was perfect. Thank you Thrifty cars I will be coming back again!

B. C.

Ive rented a lot of cars through Thrifty Brighton and all have been excellent. Every single car has been really well looked after, low mileage and are current/new models. Each of the staff I’ve dealt with have been really friendly, sometimes there is one person in front of me at the desk but it never takes too long to be dealt with. The only drawback is getting in/out of the garage when it’s busy but ask for help if required. Remember your proof of address etc My ‘go to’ for car hire in Brighton.

E. K.

Nice company and really professional. The worker named Miguel is really nice, he was very helpfully and professional. I would definitely go back again. We went there in the morning and he found us a nice car and nice price. We was really happy.

G. R.

Staff are pleasant and trying their hardest but there's not enough of them and it's generally chaotic. I've visited three times and received my car within 15, 30, and 100 minutes of walking in the door. During the waits I've witnessed some pretty angry customers and some stressed staff, where it was obvious that delays weren't the only problem. Having said that, I've always got what I paid for or something better and the staff on the desk aren't the ones at fault and deserve praise for doing their best under trying circumstances.

T. K.

Very polite and helpful people. The place is very convenient, just next to the railway station and easy to get out of the city. I found it through internet as the cheapest choice in Brighton, but it turned out to be very classy! Beyond expectations! The cars are really carefully attended and are as good as new. After the delivery, they examine thoroughly the car, justify any damage made by the client, as they should do. My experience was very good! Weldone!!

A. R.

I rent a vehicle at least once a month from these guys and have always received the best service and the nicest of cars. It’s always nice to be greeted by my name when I go in :) It can sometimes be busy, but at peak times, isn’t everywhere busy?! Trust me, there are much worse places to hire from in the city - I’ve had the misfortune of using them all!!

A. S.

Decent place if you are looking for good deals on car rentals. Good selection of cars and great location (right next to the Brighton mainline station). You can check and book online and go here for pickup. Service is efficient and reasonably friendly (could be a tad warmer) but I think they are generally quite busy so this is alright.

A. M.

I would differently recommend!!!! We had a booking for one night and had to extend it for two, but really struggled to find the option online. Tash and Ryan was very helpful and patient with me and helped me extend it after going through lots of stress. When we got back to pick up the car Ryan has greeted us with a big smile and had everything ready for us. After going through the usual procedures we bumped into another issue which was out of our control. I had to be in Stonehenge 8 am in the morning (I was going Skydiving for Charity). :) It was already after closing time 6 pm and I was getting more stressed again... Harry stayed with us one hour after closing until 7 pm when we finally managed to resolve the issue. Everyone was extremely patient with us and very helpful, I could not believe their commitment. We have made it on time and had an amazing time after all!!! Thank you to Brighton Station Thrifty and the amazing team Tash, Ryan and Harry!

L. F.

I had an issue with my booking I hadn't done correctly and was so kinda expecting it to be a bit of a battle getting it resolved and my money back, but in reality Thrifty were professional and just sorted it without palava. Given that they have better prices than almost everywhere else, I'm really pleased with that and definitely keen to hire from them.

O.k, but there was food on the floor in the back underneath the drivers seat and some sort of white spray dried over the inside on the passengers side so gives little confidence the car was cleaned properly before it was handed over

C. M.

Great car, staff were friendly and helpful. We were late dropping the car off so they let us keep it till the morning for free which is nice of them.

M. W.

Very friendly staff, great vehicles, I've been using the Brighton branch for years and I've never had an issue. Would highly recommend :).

C. C.

Fantastic customer service and very reasonable prices - all their cars are very high spec too. We use them all the time, would recommend.

R. L.

The guys at Thrifty in Brighton are always really helpful, especially Charlotte, I have some special requirements for the vehicles that I hire and they always go the extra mile to help.