Reviews of U-Drive Limited. (Car Rental Agency) in Bristol (Bristol).

U-Drive Limited

122 Reviews

80 Comments

Car rental agency

Van rental agency

Petherbridge Way, Bristol BS7 9NZ, United Kingdom

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Description Map Open Hours Reviews Contact Photos

Description

Information of U-Drive Limited, Car rental agency in Bristol (Bristol)

On this page you’ll find the address, open hours, more popular times, the contact, photos and real reviews of this business.

This business has received very good reviews from their customers, so probably it’s a place you should try if you are looking for this kind of services.

Map

Open hours of U-Drive Limited

Sunday

8am–12:30pm

Monday

7am–6pm

Tuesday

7am–6pm

Wednesday

7am–6pm

Thursday

7am–6pm

Friday

7am–6pm

Saturday

8am–6pm

Popular times

Sunday

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Monday

7
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Tuesday

7
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Wednesday

7
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Thursday

7
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Friday

8
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Saturday

8
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Reviews of U-Drive Limited

E. M.

Incredible. Staff were friendly, no hassle, great van, 10/10! Very professional! Highly recommend!

A. H.

My concern over the vehicle electrics dodgy headlights that did not illuminate the road ahead only discovered when I needed them so made for a slow journey home in the dark, and a repeater that worked when it wanted to. and the lack of explanation of the controls. Tail lift switch in cab, took a while to figure which switch as not labelled. Along with the sack trucks that were not fit for purpose. That said at least they were open on a Sunday and still rent 7.5 tonne vehicles, locally to me I could have had one or the other.

C. O.

Brilliant service. Cheapest van hire I could find on the day I needed. Collection and return were so easy. The deposit was very reasonable compared to other companies I tried and it was back in my bank 3 working days after returning it. The only reason I’m giving 4 stars and not 5 is because the van I received was rather dirty. The agent that went round the van with me did say about them not long been returned from couriers and they tend not to treat them the best. Overall though a good experience.

H. C.

Hired a van to drive my daughter s furniture from her flat to a new house . Did it on line. Easy to book and simple to do . Great price as well. Went to pick it up and was made to feel welcome. The lady that was on was very polite explained thing well. The van was brought round the front by a nice chap we inspected it together . He explained the paper work well. Nice van 70 plate. Well recommended using this company.

S. A.

I have used U-drive several times. Every time I have received great customer service, the checking in and dropping back has always been fast and without any issues. The vehicles supplied have always been clean (except a 7.5t flatbed) they have helped me at last minute notice and will I continue to use them. Also great that they have customer parking to leave your car and are open on Sundays! Prices are very reasonable!

A. M.

Pleasant, hassle-free experience even in the middle of Christmas and New Year and during Covid. Hired a Large Luton van to move some furniture, it was very clean inside and out, all the minor damage was noted and I was very happy with everything. Booking back in was just as simple and the deposit was returned quickly. Would use again.

R. E.

Very friendly service. Very helpful staff. Also, very flexible and willing to provide a vehicle immediately as the gentleman before me experienced. As long as one is available and you have the necessary documents. Quite a sensible policy over damage and scrapes. I had the van for a weekend to move furniture. Had no issues whatsoever. The price was very good. Would highly recommend.

a. m.

Reasonable prices, van we had was quite old, it worked fine (apart from rear door which kept rolling up) guy at company was pragmatic when we looked over van at start of rent. Said "this is a workhorse van so will note on sheet many small scratches and skuffs" which was reassuring that they were not s company that was looking to rip you off for a small scratch that was not noted on sheet. Got security deposit back quickly. Do would use them again

V. B.

U Drive is always my first choice for car hire. Fantastic service, easy to book online. Staff are amazing with good quality cars. I highly recommend them.

K. M.

Good price for the vehicle hired. Staff were all friendly and polite. Reserved the van online beforehand which made the process even more streamlined. I've used this branch of U-Drive three times now and every time they've been great so I'd definitely use them again in the future!

J. J.

This was the first time I had ever hired a vehicle in the UK and I was very pleasantly surprised ... the service provided by the U-Drive team, and Cameron in particular, was second to none. The most important qualities of 'Politeness', 'Helpfulness' and 'Friendliness', were at the forefront of their service delivery ... the costs involved in my particular case were very reasonable. I would not hesitate to recommend U-Drive and this office in particular for all your needs.

c. j.

Yea .Nice people enjoyed working there .

V. P. (.

Can’t complain. I pre-booked a van and it was there when I went to pick it up. Not a new van like you would get at a competitor, but much cheaper.

R. P.

Hired a VW T5 for the day from the Bristol branch. Easy online booking service. Great communication. Van was brand new and clean. Staff were exceptionally friendly and helpful. Overall an easy hassle-free service. Competitive price. Will definitely use again.

m. a.

Very helpful staff and great service. Highly recommended, much better experience than the 'big' brands, really nothing to fault. Booked at the Bristol branch in October 2019. Many thanks again.

h. m.

Staff are good and the vans are good but the process is very slow. Make sure you leave plenty of time. They don't have a drop box so you cannot leave keys or vans out of hours which means you have to see someone. It just took me 40mins to drop some keys back. Staff good but the process they deal with is too slow

J. M. M.

Nice staff, quicker and more relaxing than thrifty

F. K.

Until I found U-Drive, it was near impossible to find car hire in Bristol city centre that could be picked up on a Saturday and returned on a Sunday. U-Drive is just a five minute walk from the train station which was ideal for us. I booked by phone and received email confirmation. Everything went smoothly and I would highly recommend them.

J. B.

Unlike the larger hire companies U-drive did not try to sell me every conceivable extra. Car was clean and less than a year old. No frills, hassle free car hire. All very reasonable.

A. W.

From the guy in the Poole office, I spoke with to make the reservation, to the staff at the St Phillips branch, they were all friendly and helpful. Very clear instructions and good explanations. Really reasonable rates. Will definitely use again and recommend. Thank you.

P. M.

Easy to book, able to cancel until last minute. competitive price, easy pick up and drop off.

R. f.

Longish wait to collect. 7.5t truck was ok but limited to 56mph. Drop off fine but busy, meaning I couldn't drive in am had to park on kerb outside. Don't drive past depot...height restricted bridge 500m up the road :(

T. L.

Jack and Roberto took over the management of this branch a year ago and have been working tirelessly to give it a great reputation. Service with a smile, vehicles in great condition, reasonable rates!

M. O.

Been hiring from udrive for around a year now and Im soo glad I stuck with them, fair prices and always look after me when I need another van :) Thanks Team!

r. c.

Rented a car from here and it was so easy and all the staff were so friendly and kind. I would hire another car from this place as they made everything so simple for me I couldn't of asked kinder people.

M. A.

Great service, even for a last minute booking. No magically appearing scratches or damage upon return and friendly staff. Overall a very good experience!

a. k.

Fantastic company and staff vans are always clean and are always available on time best hire company I've used. Staff are always on hand to help to make the process quick and easy would recommend to anyone company or one time hire.

B. W.

Excellent experience but does get busy at peak pick up times. Good value and friendly service, would use again in the future.

L. B.

Great value, vans are in good condition, and staff make hire easy. Convenient location on A4 too.

A. W.

I called U-drive at short notice and the vehicle was ready for me first thing in the morning. The van was new and clean and the service was very good, would use them again.

M. L.

Great service from udrive. Easy pick up and friendly staff. Small car was clean and in great condition. Im booking again in a few weeks.

k. h.

I used this company for the first time last week, on a recommendation, and was very happy with the service. Friendly staff and very efficient. Will definitely use again. Thank you!

f. u.

Prompt no nonsense service. Unlike many vehicle rental businesses where you are kept waiting for ages whilst forms are filled etc and no bogus damage scams.

S. D.

Easy process, lovely car

J. D.

Very good all round experience. Much cheaper than other hire companies, van in great condition excellent customer service from Jack would highly recommend.

J. G.

Best service I have had from a hire company. All the staff are really efficient and super friendly. Really clear terms and would recommend to anyone.

R. G.

Quality vans, friendly service. Recommended..

g. l.

Really great. Nice staff...bit of a wait though.

D. p.

Very impressed! Second time I have used this place and I will continue to do so. I was running late and they waited for my return.

S. B.

Friendly staff, great service and good prices. It's a very convenient depot too.

H. E.

A friendly enough service but the minibus i collected was dirty inside & out including stains on 2 of the seats that I had to clean off with wetwipes & a brush.