Reviews of Enterprise Car & Van Hire - Coventry South. (Car Rental Agency) in Coventry (West Midlands).

Enterprise Car & Van Hire - Coventry South

173 Reviews

101 Comments

Car rental agency

Car rental agency

Siskin Dr, Coventry CV3 4FJ, United Kingdom

Description

Information of Enterprise Car & Van Hire - Coventry South, Car rental agency in Coventry (West Midlands)

On this page you’ll find the address, open hours, more popular times, the contact, photos and real reviews of this business.

This business has received very good reviews from their customers, so probably it’s a place you should try if you are looking for this kind of services.

Map

Open hours of Enterprise Car & Van Hire - Coventry South

Popular times

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Reviews of Enterprise Car & Van Hire - Coventry South

A. J.

Good Cars, service need improvement. Cars need to be much cleaner, valeted given the current Covid'19 phenomenon. Noticed the hiring price changes by the time u collecting the Vehicle, find it a bit ouch! Managers were great, they follow up on customer satisfaction.

j. t.

T.

After an utterly infuriating experience with Broad Lanes Enterprise branch, out of desperation I went to Siskin Drive to solve an urgent need for a vehicle following an accident. The staff honestly couldn't have been more helpful, understanding and all round brilliant. They had me sorted with a car and out the door within 20 minutes. I honestly can't recommend them enough, if you need a car in a hurry then come to these guys at this branch.

P. E.

A very warm welcome and professional approach from the staff. My car was taken to the garage for work to be done. So they met me there, drove me back to the office to fill out the paperwork. Once everything checked out they explained what to do in the event of an emergency, the relevant contact numbers. Showed me the car, described features and I was on my way.

Q. A.

Booked Sprinter van from 1st to 6th June 20 Outstanding Excellent Superb 5 star Service provided from start to finish. Special thanks to Richard Weston who went out of way to accommodate my needs. Thanks

G. C.

Staff very helpful would go again

S. H.

I recently had a car accident (of which was extremely terrifying due to the fact that the person that was involved in the other vehicle was a lorry.) I’m sure everyone can understand how annoying it is having an accident that is not your fault. In this instance, enterprise happened to be located right outside the accident itself. I cannot fault this company. They were kind, professional and very accommodating. Within minutes of the crash itself, the branch manager Mafizur and his colleague Danni were on the scene. They were clear with their instructions as I was in a lot of shock and helped me get to a safe place off road. The branch manager switch off my vehicle and help me to safety whilst his colleague help to retrieve my car parts and offered me help to their office. There were many cars going past at this time and not one stop to help me. I am eternally grateful to these two individuals and can honestly say that they are a credit to the team. They are both equally professional, kind, understanding, and more. If you ever find yourself in a sticky situation, enterprise are more than likely to go above and beyond to make sure you’re not put out of your way. They will help you to the best of their ability and even follow up personally on how you’re doing when you return the vehicle. If there is anything at all that I need, I would not hesitate for one 2nd to go back to them.

P. W.

They are quite simply incredible. Always helpful and friendly but equally efficient. I have recommended them to anyone who is even thinking about hiring a car. Certainly the best car rental company I have found.

R. T.

I have been using Enterprise for a couple of years at least once a month for one way hire and found them to be very helpful and efficient, This last time I picked a car up from Bristol and returned it to Coventry South, A couple of weeks later much to my wife's dismay she had lost her very expensive sun glasses, after much mind searching over 3 weeks it was decided that she probably left them in a hire car. We contacted the various office's of Enterprise and was elated when a very polite and helpful lady called Neave declared that they had the lost glasses. Thank you so much.

D. a. M. F.

Very friendly and helpful staff 👍

U. S.

Amazingly smooth process to book the car. Well maintained and clean cars while giving to customer. Easy refunds of deposit. Good work guys. Cheers

a. k.

THE BEST RENTAL TEAM IN COVENTRY / BIRMINGHAM: It was a pleasure doing business with you. Was a great experience with Enterprise Rental. And to my fortunate you and your team provided a car of my choice not just today, everytime when ever possible. As always, your cars are clean and fresh as new. I have rented some 12 times from you and never had any issues. Comparatively, your service is fantastic and better than Enteprise (North), Enterprise Birmingham and other rental services like GreenMotion, GoldCar, AVIS, Europecar and Easirent. Just because of you guys, i spent more than owning a car ;-), but a mind free driving. And Luckily am at a 10 min walking distance. :-) I would recommend your Rental services than any other Rentals.

K.

Had to make use of a hire car and glad that I picked enterprise south. Incredible service from Ricky the manager and also aman, who were able to ensure the whole process went smoothly and without a hitch. Especially Ricky who went out of his way to help when I had a small issue arrise. Would not hesitate to use again

E. W. -. H. P. I. L.

Good service and value from Enterprise. Better than their Geneva French sector branch where it seems out odds commonplace to claim damage to cars on return when they are either undamaged or on the same condition as when collected. Caveat emptor!

G. J.

Very good service and merc's vans are brilliant to drive Thanks enterprise well done ✅

T. L.

Always very helpful and efficient staff.

M. R.

Great branch, great team. My cousin had a crash after an idiot went into the back of us forcing us to rent a car from the Coventry branch. At first I went to the Lockhurst lane branch who were xtremely rude and said there were no cars. I then came over to the Siskin Drive branch where I met with April and Dinesh. What a delight they were. The whole team was fantastic and gave me a car straight away to keep me mobile. I cannot thank Dinesh enough for his exemplary service. When we dropped the vehicle off, we were about to call a taxi when Dinesh insisted we get dropped home for free. The gentleman who dropped us home was a delight and we had a great chat. 10/10. Dinesh and his team are a great asset to the company and I will now always recommend Enterprise coventry to all of my friends and family.

S. S.

Van not ready at agreed pick up time but offered larger van for same price. Luckily the van I booked came in before I took the other one. Customer service great, friendly and clear.

s. h.

Sam and Team where brilliant ,My son had Some on drive into his Mazda 2 . So a courtesy car from enterprise was arranged Sam was Extremely helpful and professional! !!! Good work Guys !!!

c. k.

Enterprise car rentals are very good. They are very efficient in their job. There service was 'A' class.

M. L. D. M. J.

No hassle. No fuss... just do your part and drive. Lovely staff. Thorough in explaining your responsibility and theirs. Cost effective.

P. D. R.

I rented as a retail customer and not business so was a little disappointed that they didn’t come and pick up the car. Didn’t realise that that was only reserved for business rentals. That should be made clear somewhere. They did give me a lift home but there was a little reluctance, I detected.

R. H.

Good service, reasonable pricing. Takes a bit of time for the £200 deposit to come back but all in all worth it.

A.

Very easy, quick and convenient bookings. More than an impressive level of communication by the staff there (both in person and on the phone). Always able to answer swiftly and do their best to make the customer feel comfortable and happy with their experience. Below you can see the beauty I got to rent, very nice and enjoyable to drive car.

N.

All staff very friendly and helpful. Even though I booked a focus was happy with the astra. Will book an astra in the future as more space than I initially though.

D. O.

Very friendly and excellent service .. I would always use the branch in particular

K. P.

Very friendly - no problem parking my own car there while I hired a van. All vehicles well maintained and clean

J. M.

Great service. I took around 4-5 times and never had bad experience

s. m.

Very good. Nice staff especially the Enterprise on the airport roundabout. Not half so nice at the Foleshill Rd branch

P. D.

Always get good service Pleasant staff Modern, well maintained vehicles

C. P.

Good price, staff are lovely and really helpful. Even if they dont have what you want, give them a couple of hours and they get it in for you if they can.

A. K.

Best place to rent a car.. customer service is really good.. had a pleasant experience every time i have rented with them..

c. c.

Very happy with the service by Ian Oliver and what luck! I got a new vauxhall which was absolutely fantastic!

J. D. S.

Excellent support (James Boon - Mgt. Trainee).

M. A.

Marvelous staff so helpful James and Marina were lovely and so helpful infact I wish I knew all the staff names who helped us well done guys ..

N. W.

Very happy with the experience. Staff were professional and friendly. Managed the weather complications in a timely manner.

M. S.

Friendly professional got a upgrade on my courtesy car

J.

Great customer service,can't recommend enough

K. P.

Excellent service with Enterprise and the staff were super friendly and helpful! Would recommend!

S. M.

Good, fast service. Staff very friendly and helpful. A bit expensive though

S. D.

What fantastically helpful people 😊 I cannot praise these people enough, from those on the shop floor to the people I spoke to on the phone. Many thanks all 😁

C. R.

Excellent service, got a upgrade and very nice car, recommend

G. K.

Absolutely first class service. Excellent staff and good rates.

T. D. K.

Hired from here twice and both times have had good service and value for money.

R. W.

Excellent helped me with a car 1 hour before closing thank you.

S. S.

I recently visited coventry for the first time and had an opportunity to rent car from Enterprise. It was my first time renting. Enterprise came across extremely professional and caring for customer needs. The guys Imran and the manager were very cooperative and made sure we get Best service. Looking for forward to renting again! Thank you so much for making the trip memorable.

S. K.

Super friendly and deffo willing to help sort out a problem when life throws it at you, thanks again guys!!!

S. P.

Very kind and friendly staff, they called me before time and arranged for drop.

P. H.

Friendly, efficient staff and cars always clean and shining.

A. L.

Friendly staff, vehicles in good condition. Relatively convenient location.

G. M.

Cheaper if you pay in advance. Clean new vans.

M. W.

Great selection of vans and cars most new or nearly new

N. G.

Staff were very good excellent

a. b.

Great service. Really helpfully staff

M. C.

Great service very helpful.

R. A.

Great but customer services could be better

S. P.

Amazing experience! The staff was an absolute delight and so so helpful after I’d had a horrible experience elsewhere. Ten stars to everyone on the team. Saved the day! Thanks again!

P. J.

Second time hirer. Good Service and highly recommended.

L. D.

Effective, well informed and postive staff very helpful

K. R.

Friendly staff, all easy 👍

C. R.

Staff didn't know height of van or carrying capacity.

N. E.

Great service ty

P. O.

Quick and efficient. Friendly staff

S. S.

Good

a.

Aqeel is the man. Made it smooth and simple.

P. B.

Best rentals ive came across

M. M.

Fantastic service

P. N.

Nice people to deal with, nothing too much trouble for them. Thanks for excellent service.

R. S.

Very friendly and professional service !!

G. S.

Superb people couldn't do enough for you

C. L.

Great Customer Service

V. E.

My friend likes the bird in there

S. W.

Straight forward vehicle rentals.

j. h.

Through aa but could not b more helpful

B. C.

All perfect, nice and helpful people

K. S.

The Staff go out of their way to help.

D. M.

Good, maybe more cars?

S. V.

Excellent customer service!!!

L. B.

Really helpful staff, both in phone contact and on site. The early check in, to leave less to do in the office in site was appreciated. The car was clean, low mileage and when I asked to return the car early due to mine needing less time to be returned, a refund was organised.

K. F.

Very good

A. S.

Good friendly service

N. C.

Efficient service today

J. “. j.

Busy very helpful

C. P.

Great service

M.

Qwiq services

V. T.

Nice operations

P. H.

Top quality

S. b. a.

Top service

S. R.

Great People

j. m.

Great team, always had a great service from the guys at the branch! Couldn't recommend highly enough!

G.

Tremendous

R. T.

G. A.

A. J.

M. C.

A. W.

S. T.

R. W.

K. C.

D. P.

S. M.

Great friendly staff here and the prices are reasonable. The biggest pain, I find, when renting a car is the on the spot negotiation about insurance. Here you have two options, both of which are reasonable. The insurance that comes standard has a deductible of 1000 pounds and then everything is covered after that. If you are really risk averse you can pay an extra 10 pounds per day to reduce your liability to 100 pounds. Also, get the Nissan of you are worried about anything. It has a driver assist feature which is like training wheels and tells you when you are close to a line or about to hit something. So nice in an unfamiliar car!

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