Reviews of Avis Car Hire - Glasgow City Centre. (Car Rental Agency) in Glasgow (Glasgow).

Avis Car Hire - Glasgow City Centre

156 Reviews

78 Comments

Car rental agency

Car rental agency

Car Hire, 70 Lancefield St, Glasgow G3 8JD, United Kingdom

Description

Information of Avis Car Hire - Glasgow City Centre, Car rental agency in Glasgow (Glasgow)

On this page you’ll find the address, open hours, more popular times, the contact, photos and real reviews of this business.

This business has received very good reviews from their customers, so probably it’s a place you should try if you are looking for this kind of services.

Map

Open hours of Avis Car Hire - Glasgow City Centre

Popular times

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Reviews of Avis Car Hire - Glasgow City Centre

K. B.

Guys at Avis to rent from were great at this location. They upgraded me to an SUV and explained my insurance policy questions. They are at a good location, where it made it easy to get out of the city to get up to Isle of Skye. I would not recommend renting from Enterprise downtown, read other people's reviews for that location. Enterprise was also more expensive.

p. m.

It was a great car! Kyle was also very friendly, professional, and was really helpful answering all my questions. He mentioned Avis Preferred, which I will definitely be signing up for. Overall an excellent experience, he's a credit to Avis.

J. W.

The staff member at the Glasgow depot shows that good customer service is alive and well in at Budget

D. T. W.

Good service, good vehicle, and cheaper price.

I. A.

Great cars wonderful service, staff are amazing Kyle and Tom making this place the best in the world Thank you

A. A. M.

Brilliant service, staff are so friendly and helpful. It took me 5 mins to pick up the car, and when I dropped it off, just had to give them the key. Highly recommended

H. G.

Fantastic customer service. Missed connecting flight at Amsterdam due to covid paperwork and had to update booking . Glasgow office was due to shut at 10.30 so was cutting it fine, but next flight also delayed and didn't land until 10.40. And still had to go through customs etc staff waited to ensure car available to drive to Ayrshire. Thank you !

G. B.

First visit and greeted by name. Excellent customer service. Very efficient too. Certainly beats the busy and expensive airport counter.

C. P.

There is a waiting time because there are few staff, but the staff kindly help with car pickup with a cheerful and positive attitude.

J. S.

We had a pre-booked rental here and received excellent service. Our car was ready on time and Mary was very charming on checkout. No problems at all. Definitely clarify after-hours return if you're considering it as we pulled in the night before we were due and ended up just taking the car for the night as we couldn't figure out where to park it. Fairly intense scrutiny on return but nothing unpleasant and all was reasonable. I would use them again without a second thought.

J. W.

A little off the beaten track but the price and service were worth it.

M. B.

Very happy with the service of Avis. Got there early morning and had problems with my European bank card because of brexit regulations. Both the gentlemen were kind and even got a different option which worked and got us our car on the spot. Thanks a lot. All was clear and easy. Car was perfect for a day of driving to the Highlands.

G. N.

We couldn't have asked for better service. The rental process itself was fast and efficient and the car we received was completely trouble-free. But the thing that sets Avis Glasgow Downtown apart is the customer service. Tom was fantastic! He looked after us when we dropped off a car, and by the time we returned several days later to pick up our next vehicle, Tom had marked up a map for us with his suggestions of great (off the beaten track) places to go, beautiful things to see and fantastic pubs and restaurants. It was service above and beyond, and very much appreciated. Thanks, Tom, for giving us the best possible introduction to Scotland and her incredibly friendly people.

S. S.

Very easy and simple to get everything sorted. Car was great to made the journey very easy for me. Will be using again if the need arises.

O. M.

Friendly staff, we had no problems at all picking up the car. We got a clean vehicle in mint condition. The only points of criticism are the additional costs we weren't able to see, book and pay beforehand (full insurance, second driver, fueloptions), but which are expensive. Also, there is a security deposit held on the creditcard, regardless the full-insurance-option. But that applies to all car rental services I suppose.

d. t.

Will certainly use again, Kyle was very helpful top class customer service. Pick up was smooth, Kyle was very helpful highly recommend.

S. E.

Very friendly and helpful staff. The car was great and we learned to drive on the left hand side and with a stick shift in our left hand! That was something! It was a very easy rental and return experience. The signs to get out of the parking lot could be better marked. It was quite confusing! Thank you Avis!

M. M.

Would have been 5/5 barring 2 minor issues. 1) shouldn't be advertised as Glasgow Central Station- there is a message at the end of booking process but just remove the name! 2) on return member of staff sitting behind desk thrashing on a keyboard with a stock response "a colleague will be with you soon" is frustrating! 1 member of staff dealing with all returns whilst you sit in visibility doing nothing to serve isn't good enough! Special thanks to Paul who issued and booked car back in- great example of good service, really well done. Car was as described, almost brand new and of good quality.

J. J.

If you're downtown, don't plan on walking -- take a cab or share ride as the location is outside of downtown and hard to find. Margaret checked us in, and she couldn't have been nicer. The car we got was exactly what we booked online from the US -- seems new. Completely satisfied and happily recommending this store.

A. G.

After hiring cars at Avis Glasgow for a few times, I am glad to write a review. I always had a great experience, the cars are new and in great condition, but the best has always been the service. Very friendly, and keen to help, adapting to my requirements even if it is at very last notice.

K. K.

Straight forward and high standard of customer service.

J. L.

Opposite a couple of others, we had an excellent experience with Avis car hire. The only "thumbs down" is the fact, that it's called Avis Car Hire Glasgow Central Train station. It's really not anywhere near the Central station! The staff were helpful, friendly and very service minded and handled our booking efficiently and professionally! We will not hesitate in using Avis next time we're in Glasgow!

S. H.

Car hires can be very hit or miss. This is a hit for sure. Excellent service, nice car. They'll call a quick cab for you when you drop off if needed to get you where you need to go.

K. B.

Great, in and out quickly, car was brill, staff cheerful and friendly. Was even thanked by staff for taking care and cleaning off car, which should be part of renting car anyway. Will be back soon loved it, and the family too. Thank you.😉 …

M. L.

Good service from the rental desk and good price to extend rental when requested. Car was also fine.

S. M. S.

Great service. We realised on arrival we required a bigger vehicle than what we booked online for 5 adults and large cases. Upgraded to larger vehicle for minimal cost and free alternate driver.

A. B.

I use the AVIS Glasgow office regularly for business hire and Tom & Shaun are extremely helpful. I have another car hired for today and know that I will receive excellent service.

J. R.

The staff were wonderful and professional. The computer system went berserk on one of them, and it took one of them some time to make our reservation work out. He behaved considerately and professionally throughout, and made it work.

R. A.

Always provide a great service, with very helful staff. Glasgow station is by far the best office though. The staff explain in detail and afford a lovely smile at all times.

K. G.

Quick hassle free pick up and delivery and great quality and choose of cars

B. R.

Great service and great van would recommend to every one

V. G.

Great collection of cars, lucky to have got decent upgrades bit more expensive than its competitors in terms of bigger cars and excess cover insurance but conveniently located closed to city center.

P.

I liked that this location has a key drop box. We were able to rerun the car well after the location closed without any issues.

B. v.

A very smooth experience booking through Avis. Collection was on a Sunday morning, and although I struggled to contact them over the phone (to confirm they're really open on Sundays), I found them open at 09:00 (think they might open already at 08:00 on Sundays). Collection was very smooth and within about 10 mins we were in the car and ready to go. Return was equally smooth and took about 5 mins. There is a BP gas station nearby to refill before return. They also called a taxi for us to get to the train station, and the driver was there to pick us within 5 mins Great experience. Thank you.

M. R.

Friendly and helpful staff. Opened early for us to allow us to pick up the car and start our trip.

G. R.

Helpful staff. Best car rental service is Glasgow.

S. P.

well maintained and latest cars, it's hassle free experience. Skilled and supporting staff.. special thanks to Margaret

B. (.

Amazing experience and couldn't fault it one bit would highly recommend this company to anyone else who might be interested in hiring a vehicle

M. L.

Easy, Fast and Friendly!!

I. P.

No issue with the agency. Everybody is cool and sympathic, asking for a taxi or any help if you need.

K. B.

Best car rental company around, staff are pleasant and service with a smile

H. D.

Classic Avis branch. Friendly staff

K. B.

Used three times. Staff are great and the service usually quick (10 minutes from arriving to getting the keys).

J. M.

All my interactions with Glasgow Central Avis Hire were handled professionally and helpfully by the staff there.

T. B.

Very reasonably priced with excellent customer service. Special thanks to Tom for all his help modifying our booking - I will certainly choose Avis again! Happily an Avis preferred member :)

B. C.

Great rate, great service, thank you Kyle in Glasgow!

A. S.

Excellent, super friendly service by the staff member. Car in good condition.

C. M.

Nice people good prices, they even rent vans no and no upper age limit

C. G.

The guys at Avis are great. Shaun the manager is a great guy. Cheers Shaun

J. M.

Good pricing and process at counter was quick and efficient.

D. D.

Brother in law rented a very nice car for a wedding. Efficient service!

D. D.

Great quick service. Steering wheel is on the wrong side..

A. L.

Fast friendly service....well prepared car

N. N.

Very friendly staff and many modern cars to chose from.

D. S.

Very helpful and courteous staff, competitive prices for the rentals.

V. V.

Super friendly staff. They made up for the bad experience we had in Edinburgh. Staff here were super friendly and even helped us book a taxi back to our hotel.

M. L.

Helpful staff who are happy to flex the rules to common sense. It is not actually at central station...

S. F.

I only had one experience with this company, and it was great one! Thanks

M. T. S. M.

I think they are serious and clear with their service.

B. W.

Best customer service ever from the 2 staff members.

J. R.

Great service great price

P. C.

Guys were brilliant would go again

P. A.

no cars to rent

L. K.

The people in Glasgow were nice and helpful.

R. A.

Really friendly and helpful

A. W.

Quick and easy no issues

A. R.

I've been renting there car twice and not only were they courteous, they also upgraded my car free of charge because the didn't have the model I booked. The staff is professional and they offer to just drop the keys in a deposit box. That's handy if you're returning car late at night. The assistant manager Kyle is also very helpful as he understood my travel changes and offered the most budget-friendly option. I feel like these people actually want to help you and not just make money from you. Cheers.

T. S.

Good service and car!

J. D.

Really good staff

J. C.

I work there

ب. ص.

(Translated) We rented a car from them through the Rental Car website for 3 days. The pick-up and delivery was easy and fast. They helped us order a taxi after the car was delivered. They took us £200 as a credit deposit, which they returned after two weeks. They have several insurance packages that you can choose from. They are strict in returning the car at the same time as the pickup time and they told us that any delay will be charged for the whole day. (Original) استئجرنا منهم سيارة عن طريق موقع رينتال كار لمدة 3 أيام كان الاستلام والتسليم سهل وسريع وساعدونا في طلب سيارة أجرة بعد تسليم السيارة، أخذوا علينا مبلغ 200£ وديعة ائتمان أعادوها بعد اسبوعين، يوجد عندهم عدة باقات للتأمين تستطيع اختيار مايناسبك منها. انهم صارمين في اعادة السيارة في مثل وقت الاستلام وقالوا لنا ان أي تأخير سيحتسب عليكم بسعر يوم كامل.

M. G.

(Translated) Good attention, the perfect vehicle (Original) Buena atencion, el vehiculo perfecto

J. M.

(Translated) They rented us very good cars (Original) Nos alquilaron muy buenos autos

A. G.

(Translated) Very kind lady at reception... (Original) Gentilissima la Signora all’accettazione...

A. C.

D. M.

AWESOME! Experienced, knowledgeable staff, easy to get to, easy peasy drop off. All my AVIS interactions in Edinburgh and Glasgow (and the car between) were a great experience

R. A.

We were very happy with the service from Budget. They were the best value for money and it was a very quick and efficient pick up and drop off. The guys in the office at Glasgow were friendly and helpful. I wouldn't hesitate using them again or recommending them to others!!

A. L.

Easy access from anywhere in Glasgow. Very friendly and helpful staff. Prices are competitive. Vehicle very clean and presented, staff up front about existing damage to paintwork. Car ready in advance of collection, no waiting around.

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