Reviews of Europcar Glasgow City. (Car Rental Agency) in Glasgow (Glasgow).

Europcar Glasgow City

263 Reviews

98 Comments

Car rental agency

76 Lancefield Quay, Glasgow G3 8HP, United Kingdom

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Description Map Open Hours Reviews Contact Photos

Description

Information of Europcar Glasgow City, Car rental agency in Glasgow (Glasgow)

On this page you’ll find the address, open hours, more popular times, the contact, photos and real reviews of this business.

This business has received very good reviews from their customers, so probably it’s a place you should try if you are looking for this kind of services.

Map

Open hours of Europcar Glasgow City

Sunday

Closed

Monday

8 am–6 pm

Tuesday

8 am–6 pm

Wednesday

8 am–6 pm

Thursday

8 am–6 pm

Friday

8 am–6 pm

Saturday

8 am–1 pm

Popular times

Sunday

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Monday

8
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Tuesday

8
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Wednesday

8
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Thursday

8
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Friday

8
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Reviews of Europcar Glasgow City

N. M.

Quick and friendly processing when you pick up your car, but no information information offered about how some key features (lights, seat adjustment, wipers) work and no manual available in the car to find out.

L. B.

Quick friendly service, was very close to our Airbnb.

T. M.

Great company very helpful nothing too much trouble. Highly recommend.

C. M.

Please change your opening hours on Google. Not open on Sunday unless pre arranged.

T. D.

Staff were super friendly and helpful, picking up and dropping of the car was fast and easy. I received an upgrade to a brand new Mercedes A Class which was fun, and then there were no charges when I returned the car. Really thankful to the Europcar Glasgow team! <3

Cheap car hire straight to the point no added or hidden extras , its all straight forward, would highly recommend , brilliant service, car got delivered to the door and ideal located city centre location 👍

T. *.

The service here was great. Especially Nina, who booked our hire van, minutes before closing time when we arrived after being let down by another local company. The process of booking was quick, straightforward, and the staff we encountered were all very friendly and pleasant. Our van had a slight technical issue during our hire, which was no fault of the company's (as it was brand new with less than 2k miles on the clock), and I wouldn't even mention it except to highlight how they remedied the situation. As we had a delay due to the fault, they allowed us an extra day free of charge, and couldn't have been any more apologetic. I won't hesitate to use this company again in the future for van hire, they really helped us out when one of the "big" companies had left us high and dry without the van we had booked. I'd give them 6 stars out of 5 if it was possible!

A. P.

Rented a car from this location for 4 days and the experience was EXCELLENT. A very big shout out to Andy, Alexandra and Hari who made the pick up and drop off very easy and customer service was spot on. I would highly recommend this place and won't think twice before going back there for my rental needs.

T. D.

This location is not your typical car hire/rental spot. It's in the middle of an industrial area and not the easiest to get to. That aside, we were able to take an Uber here from our hotel and were successful in renting a nice vehicle. One word of advice... Make sure you book directly through Europcar and not through a 3rd party site. If you use a 3rd party site, there will be extra fees when you get to the counter, and these fees can amount to a lot of money.

A. R.

Always easy to deal with, courteous and helpful staff...I use these guys every visit.

L. P.

Quick and easy service compared to lots of car rentals and a good price. We had a rush to get to a train when we returned the car and Chris was really helpful in making sure we could get there. We made it just in time - thanks Chris!

C. H.

I needed a car quickly and I got a car within an hr service is excellent staff very friendly and very helpful would recommend Europcar price assistance and picking up and taking back great service

C. F.

Excellent service on the return of the van. Friendly and efficient staff who even phoned a taxi for me to return home

Rented a vehicle for our two week adventure (ended up being a M. Benz TDI Touring Van) instead of a small car. Excellent help with the rental setup processes. Our journey went without a problem, the rental was excellent. If you end up renting a newer diesel vehicle, make sure you check in on the AdBlue exhaust fluid before travelling long distances! (5k-7k+ miles, vehicle dependent).

M. L.

Nina was awesome!!! I was stranded in Glasgow as one of the renowned car rentals in UK told me that they couldn't accept my debit card for my confirmed booking (it worked fine with their other branches). Me and my family were clueless and we went in search of nearby car rentals, where we found this EuropCar branch. Nina not only helped us with a car in 11th hour, but provided very competitive rates as well. A big thanks to her!!!

J. C.

We rented a car there for a week. The car (Vauxhall Corsa) was clean and mechanically sound. Prices are reasonable, though expect to pay extra for insurance coverage unless you're from the EU and your regular car insurance covers these kinds of costs. Staff was friendly and we didn't have any problems when returning the car.

A. G.

Brilliant service from an employee called James. Second time I've had him, and second time he's upgraded me. He was speedy, friendly and gave some great advice for our birthday trip.

E. G.

I rented a car from Europcar in Oxford and returned it to this Europcar. The lady who conducted my inspection was really nice. I would give her 5 stars but the company 1. Hard to deal with.

G. M.

Really busy place but you can book online save some time. Staff all really helpful and chatty, service is really good. Was really impressed by quality of car hired, spec and condition. Will definately use again.

S. O.

I cannot praise Roman in Glasgow branch, for his amazing service. He was very helpful happy cheerful .He even remembered me from my last visit to the branch, when I spoke to him on the phone. Credit to your company . Thank you Roman Sandra O'Brien

G. S.

Nice folks at the pickup location. Very helpful. Allowed us to change our car to another one after doing the initial paperwork and didn't give us any flak. Thanks for making this an easy experience.

A. C.

The service was fast and efficient. We didn't have to wait long to get or return the car. The car we got was as shown in the website and was in great condition. We are very impressed at service at the reception as the lady was knowledgable and attentive.

A. C.

Excellent customer service and really tried to help however no cars available for my dates

K. K.

Really good place to hire a van. Cars are always clean and ready to go. Helpful and friendly service. Staff always with big smile on the face. Definitely recommend to anyone who is looking for hire a car.

Staff are really friendly and efficient. Good range of vehicles available

S. W.

Had no problem picking up or dropping off the car. And they kindly gave us a free plug-in USB charging adapter for the lighter when it turned out the radio didn't have one.

M. R.

Great service, friendly and profesional. Would hire again if I am ever back in Glasgow. Didn't give 5stars due to Europcar taking out the spare wheel apparently they dont supply spare wheels any more as they dont trust you will be able to fit one correctly. You have to ring roadside assistance! What if you are somewhere without service?? HSE gone mad AGAIN.

F. S.

Easy to find and park. Good service, pleasant staff. Good price on van hire. Straightforward booking, payment and return. Top marks!

K. R.

Always on point never an issue

J. K.

Not the cheapest car rental but everything went really smoothly

P. F.

Very efficient service. Great replacement car. Especially grateful to Chris who made the whole experience very easy for us. Thank you!

C. R.

Great experience. Warren was helpful and friendly at front desk, car was great, rates competitive. Will gladly rent again.

H. W.

Nice location in city, we used it for Highlands and drive to Edinburgh airport. Pickup and drop off went flawless.

B. T.

All went smooth, I got a Crafter van, thanks for making the awfulness of moving house a bit less stressful for us.

J. d. R.

This is a car rental place. You get cars here. I would not recommend EuropCar as a brand as they failed me as a customer, but the staff at this branch is decent.

D. J.

Great little car, excellent service, good rates - nothing too much trouble for the staff, Would highly recommend.

C. F.

great service, really helpful staff and no issues with the car. What else could you ask from them

E. C.

Nice and fast service. Used it once, because car for that days were cheaper than at Hertz

A. C.

Good and fast service, good car too. I would use the same company and branch again, thank you.

Hassle free,good service specially warren was really helpful.. Perfect car.. Would use the service again.. Keep it up

P. C.

Best Europcar branch visited. Staff are always friendly and professional

A. d. W.

Friendly and quick service. Plenty of space to park and return the car

R. S.

Very friendly speedy service. Good location to get out of town without going through the city centre.

S. R.

Hassle free, good service, vehicle excellent & price. Will definitely be back.

L. W.

Eileen is absolutely amazing, she is so pleasant and helpful. A real asset to your business. The whole rental process was so easy and well explained.

a. s.

"love all the cars we have rented, reliable car rented company. Highly recommended."

D. C.

Good experience. Clean car and staff at the Glasgow, Scotland branch were really good.

С. С.

Wonderful staff

S. K.

Efficient service and good cars at reasonable price. Only downside is 20min walk from centre

b. m.

Absolutely first class. Special mention to your colleagues in the Glasgow office who were exceptional.

P. S.

Easy reasonably cheap hassle free hire car company will use again

h. c.

Nice fleet of cars. Staff try to be helpful.

D. L.

Excellent staff, excellent service would highly recommend!

V. R.

Good service, but pricey and remote.

I. P.

Excellent customer service, nothing is a problem.

E. G.

Correct and honest service given by the staff. Andy, Nina & Aleksandra we're very thurough with all the details and information. The car - a blue VW Polo was spotless and took me safe and proper across 1400 miles.

A. M.

Always very helpful and courteous staff.

W. D.

Friendly staff that went the extra mile to help a tourist from South Africa

C. O.

Greag car hire, friendly staff

O. S.

Very accommodating. Good service

Nice service and quick check out.

D. D.

Fantastic Service. Top price also.

D. C.

Very helpful and understanding staff !!

A. K.

Total "thumbsup". Great Job, guys.

A place to get a van or a car 👍

M. J.

The best team ever :))

s. f.

Highly recommendable! Nice, helpful staff and great car.

l. b.

All good.

T. H.

Great service - efficient and friendly.

M. U.

Heighly recommend great services

B. J.

Good attention and good business with.

K. G.

Too slow

p. b.

Very easy and helpful

Y. G.

Delivery and Collection

J. H.

Easy to get there

T. K.

Great service.

C. B.

Good

A. C.

Very good service. I hired a car with Europcar Glasgow and the whole thing was fantastic. New chap Josh and supervisor Simon got me set up quickly despite me arriving quite early. Car was spotless and pick up and drop off easy and right at the airport. Would definitely recommend.

G. D.

Easy peasy

H. W.

So helpfull

s. k.

EXCELLENT. XXX

N. Q.

Excellent service

M. T.

Good services

R. M.

Fantastic .....

P. K.

(Translated) Guaranteed Europcar quality. A bit far from the center, but still within walking distance. (Original) Taattua Europcar laatua. Pikkaisen syrjässä keskustasta, mutta kuitenkin kävelymatkan päässä.

J. G. (. G.

(Translated) We rented a car for a week and everything has been very easy. We had an accident and they took care of me quickly. When I returned it they told me not to worry about it and it is true that nothing has happened. (Original) Alquilamos un coche durante una semana y todo ha sido muy facil. Tuvimos un accidente y me atendieron rapidamente. Al devolverlo me dijeron que no me preocupara por ello y es cierto que no ha pasado nada.

E. M.

Wir wollten in Glasgow außerhalb der Öffnungszeiten unser Mietauto zurückgeben - eigentlich recht unkompliziert - Schlüssel in die Schlüsselbox und Auto auf einen Parkplatz stellen. Wir hatten Glück und fanden einen der raren Parkplätze vor der Autovermietung - vielleicht sollte man den Parkplatz vergrößern bzw. das Tor zum Kundenparkplatz offen lassen bzw. mit Pin zugänglich machen? (Translated) We wanted to return our rental car in Glasgow outside opening hours - actually quite uncomplicated - put the key in the key box and the car in a parking lot. We were lucky and found one of the rare parking spaces in front of the car rental - maybe the parking lot should be enlarged or the gate to the customer parking lot should be left open or made accessible with a PIN?

F. C.

(Translated) Best place to rent a car. In the reception and in the price. No problem with return of deposit (Original) Meilleur endroit pour louer une voiture. Dans l accueil et dans le prix. Aucun problème en ce qui concerne la restitution de la caution

A. K.

I have just in the past two days had to deal with Europcars, I gave 5 stars and in my experience are entitled to every single star. I am having a hire to replace my own vehicle whilst in for repair. When explaining my specific needs I was offered a variety of cars, whilst not maybe identical to my BMW Twas still a choice. An hour after my first and only call one of their team called me back, she suggested the MG which suited me perfectly re my disability. The vehicle was delivered to my door an hour later. Stellar customer service imo. As for the vehicle, drives like a dream. My only previous experience with MG’s was back in the mid 60’s (GOOD TIMES) whilst MG for the moment no longer make two door soft top sports cars, if my current vehicle is the standard they now build too, ahhh but Tis a dream, me back in a two seater sports car 😁 ...

W. D.

(Translated) It is known that the service at that company is consistently good, regardless of the place of business. (Original) Tunnetusti tasaisen hyvää palvelua kyseisellä firmalla toimipaikasta huolimatta.