Reviews of SBL Motorhome Hire. (Car Rental Agency) in Maidstone (Kent).
SBL Motorhome Hire
5B Station Rd, Harrietsham, Maidstone ME17 1JA, United Kingdom
Description
Information of SBL Motorhome Hire, Car rental agency in Maidstone (Kent)
On this page you’ll find the address, open hours, more popular times, the contact, photos and real reviews of this business.
This business has received very good reviews from their customers, so probably it’s a place you should try if you are looking for this kind of services.
Map
Open hours of SBL Motorhome Hire
Sunday
Closed
Monday
9am–5pm
Tuesday
9am–5pm
Wednesday
9am–5pm
Thursday
9am–5pm
Friday
9am–5pm
Saturday
Closed
Popular times
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Reviews of SBL Motorhome Hire
K. B.
Our experience with SBL Motorhomes was excellent from start to finish. Communication and customer service before pick up was outstanding from both Simon and Josh who were very helpful and friendly, answering all the questions we had on our first experience in a motorhome. Due to the pandemic, we did need to adjust our booking which was no trouble at all. The bitesize video guides shared by Josh were really handy and are great to refer back to whilst on our trip in case we forgot how to do something. The motorhome (Roller 246 2019) was amazing and we had a great road trip in it. It was comfortable for the 5 of us and could have fit another person. The bed above the drivers seat was the most comfortable and very big. I’m not sure what size it was but a double fitted sheet wasn’t big enough, so I’d recommend taking a larger sheet. The u-sofa which converts into a bed easily sleeps 3 people and I’d also recommend taking the largest non fitted sheet you can get for this. We didn’t need to use the dining table area as a bed so I couldn’t comment on that. I’d also recommend taking coat hangers to use in the cupboard. There is a huge amount of space to store under the motorhome, not to mention the many storage cupboards in the van. We all had a fantastic trip on our luxury motorhome, and coupled with the outstanding customer service we received, we will absolutely return to SBL Motorhomes again soon. Thank you, Josh and Simon!
E. L.
Had a great weekend with our motorhome from SBL. Josh was so helpful and even gave us a couple of chairs and a table to use as we had forgotten ours. I would definitely recommend them as an organisation. Looking forward to doing it again soon!
M. F.
From my personal experience very professional extremely clean motorhome hassle free this has to be the company you use for a stress free break father and son business very accommodating just can't do enought to make your holiday a relaxing one thanks to you both will be using you company again A+++ well done
P. B.
We usually travel abroad but due to COVID we decided to go away in this country. My wife found SBL Motor Homes on line. We have never been on holiday in a motor home before. She contacted Josh who provided a 6 star service with all information about their services.we visited the company to review the motor homes. We chose the 747 Roller Team which was also 6 star fitted out with leather seats and stylish timber. We took the van to Cornwall and had a wonderful time. We would definitely recommend this company. Thanks Josh and SBL for a very enjoyable holiday.
Paul and Carol
C. M.
Having used these guys for a while now, I will never go anywhere else. A small firm with a big heart and big on service. The vehicles are great, the owners and staff are friendly and seem never to be in a rush to get rid of me. They ensure I get what I need are are 100% Happy before I set off on my breaks. Thanks guys, keep up the great work, looking forward to coming back just as soon as things settle down.
A. S.
Having looked up on line, payed a visit to see what motorhomes they had for hire. Chap was very polite, opened up 3 vehicles for us to see. One particular one was ideal and well worth comparing before hiring. Very clean, modern fleet with selection likely to suit most. Good comprehensive package offered. Very impressed and would recommend.
J. E.
ABSOLUTELY FANTASTIC!
I decided to go away extremely last minute over Christmas 2019 and SBL Motorhome Hire were the only company to get back to me with a professional quote. Simon advised that everything was included and there were no extras to worry about (and this was proved correct). I decided to go ahead with the booking on Boxing Day and rang Josh at SBL on 27th. They were so keen to get me going on my last-minute trip to the Lake District, they agreed to hire me an Auto Roller 747 on the day. I booked for a week. I was greeted by both Simon and Josh with a smile and was show everything I needed to know about the vehicle and the vehicle's amenities. After all of the relevant paperwork etc was completed, I was driving towards the Lake District.
The vehicle itself was very luxurious. I hadn't done this before so did not know what to expect. Everything was brand new and the furniture was extremely modern. The Vehicle was just like driving a large van and was fitted with a rear camera. The drivers cabin felt like a first-class lounge and the main bed at the back Is very large. My partner, my dog and I loved the space it has to offer. I seem to pack for doomsday everywhere I go but there was ample storage for at least 6 people. The in-built sat nav meant I didn't have to use my phone whilst driving and the dog happily sat in-between the two chairs whilst driving. Going to the Lake District meant it was going to be cold, but the gas heaters were extremely good at keeping us warm at night and throughout the day. We didn't have electric hook ups, but this kept us away from the TV at the back. The gas covered the heating and the hot water, we used the farm's facilities for everything else. Bearing in mind the size of the vehicle, the motorhome was able to climb the steepest of hills in the Lake District without a problem.
The service from both Simon and Josh was great. This was proved when I messaged Josh at 8pm during the week to say there was a code displaying on the computer that controls the heating and the water. Within a minute, Josh called me to advise that I just needed to change the gas canister. I didn't expect an answer so quickly let alone that evening, but Josh was more than happy to help.
I was due to return the motorhome on 3rd Jan and was on my way back promptly until I hit the M6, I was running late and advised Josh accordingly. Josh then rang me to advise that I could simply drop it off the next morning without any charge. This saved me rushing around Kent in the evening and meant a lot less stress. Whilst parked, an unknown driver hit into the passenger windscreen and scraped the top mirror. After advising Josh and Simon I was told not to worry, and they'll have a look at it when I drop it off.
When I arrived, I was greeted by Simon with his usual smile and was asked in detail about my trip. This showed me that he wasn't bothered about the scratch on the mirror and was more interested about how my trip was, this is rarely seen anywhere these days.
After inspecting the mirror with his mechanic and to my amazement, I was told they didn't want any money from me for it, they just appreciated my custom. I was in complete shock, but this goes to show that a family run business is where our money should go.
To conclude, from start to finish, the service was exceptional. They were there for me if I had any questions and they were more than happy to change their plans to accommodate my timings. They are not after your money; they want you to have a great trip and to make sure you are completely stress free. I really appreciate the effort both Simon and Josh put into making this trip happen and I will certainly be booking with them again for NY 2020. I wish them all the best and look forward to seeing them again soon. If anyone has any questions about my experience, I am more than happy to answer them.
m. g.
We hired a Motorhome in June 2018 which we took to France. Josh and Simon were really helpful and made the whole hiring experience really easy. They were always contactable by phone when we needed their help to sort out a couple of minor issues whilst in remotest France. Their location is perfect for discovering France being only 30 minutes away from Folkestone. We would highly recommend SBL.
M. G.
SBL Motorhome were flexible, helpful & friendly from start to finish of the hire process. Their communication was great & I would highly recommend them to anyone.
N.
Excellent service. Picked up a beautiful clean motorhome for the week. Absolutely everything we needed and more inside. Thankyou Josh.
J. N.
We heard many good things about SBL Motorhome Hire regarding family holidays, having just returned from a two week excursion in France with 6 other men on a more "lads" type driving holiday I can confirm that SBL comfortably cater for all types of holiday.
Simon is pleasant, understanding and more than helpful at all stages of the process. Highly recommended.
S. M.
I went to Harrietsham, I enjoyed it!
C. A.
This is a review that's well over due (hired Mid May 2015), wish I had written it earlier! I know everyone is busy these days, trying to fit what they can into their life, so I've broken up this review, for your convenience!
CONCLUSION
They are incredible, no hesitation. They have a variety of Motor Homes, they are all ultra clean, excellently prepared and 100% reliable, there's very little of your own possessions you need to take. The vehicle is ready for the time agreed and a full briefing is provided for those unfamiliar the mobile ways. Customer support is beyond anything you'll find, anywhere, even if it's just a silly question. I can't think of one negative point about SBL, EVERYTHING is excellent and 10/10.
CUSTOMER SERVICE
This is amazing, and beyond words. We booked about a month in advance which was trouble free. On the day of collection SBL were prompt and on time. We were given a relaxed hour, to be shown how to operate the many features of these vehicles and no question was too stupid (we hadn't done this before).
THE VEHICLES
What excellent and well maintained Motorhomes, they are so clean they might as well be brand new. We were assured that it had received a full service prior to our departure, gas was ready for far more than the duration of our trip. Water was topped up sufficiently and all the preparation by SBL meant we had full confidence that we would have a trouble free holiday in the UK. There are some excellent features on-board, including a shower, kitchen sink (hot and cold water), 3 gas hobs and oven, 2 double beds, a gas powered fridge/freezer (however that works), gas central heating, and a system control panel (includes water levels, enabling lights, etc.). When parked in a campsite, the electric cables are provided which takes care of lighting and powers the fridge. There's a routine with switching from gas to electricity, but it's very easy once you get used to it.
DRIVING IT
There's cruise control, which really makes the journey easier, which is already easy enough because of the comfort of the seats (which can rotate 180 degrees when static). It's quite big, so having a rear facing camera makes reversing so much easier. It's wider than your average vehicle, but if you're a competent driver with your wits about you, it's no problem getting it around tight roads. In the motorway it's a breeze and the miles fly by. There's seating in total for 4 people, but other models might provide more seating. If it helps to know, my partner is 5 foot 3 inches and had no problem driving the Motorhome.
MY ADVICE TO OTHERS
Items that were included and that surprised me, was cutlery and a kettle for the gas hob. So all you need to bring is clothing, cleaning products (leave it as you found it!), food and some money for petrol and campsites. Sat Nav is of course useful too, some Motorhomes might come with it, ours didn't but I had one so it wasn't a problem. Mainly though, just have fun, go and stay at places you wouldn't normally think about going too, anywhere's the limit. It really gives you freedom and it really is fun for all the family. Beats going abroad as usual, generically getting an aeroplane to a generic beach and being generically bored! And if you've got kids, it's really helpful to have a toilet onboard...you'll know what I mean!
WHAT WE DID
We covered around 700 care free miles travelling North, firstly to see friends in Birmingham and then onto Blackpool. Initially we parked outside our friends, and then to a campsite just a 10 minute walk from Blackpool sea front.
JUST SOME SELFISH ADVICE.
If you use SBL, please be nice and treat their vehicles with respect. It's an excellent company, run by a standup guy. I want to use them again, so be nice!
GOING THE EXTRA MILE
After we returned the motorhome, we had a car accident when we'd got back into our car. The owner of SBL was incredibly kind to us, and drove with us at such a slow speed as we limped the car home, making a 20 minute journey take nearly an hour. They stayed with us the entire time to ensure we were safe, amazing people.
T. B.
Great motorhomes and very professional service from this family business. Would definitely use again and highly recommend to others.
M. P.
I hired a Motorhome from here in 2016 . The staff were very helpful and even let me pick up the van early , everything was covered in the handover and when we took the van back it all went smoothly.
Definitely recommend.
S.
Very friendly staff with a good selection of motorhomes for hire. A thorough walk around with clear instructions of how everything worked for a novice like me. Highly recommended.
T. H.
Just collected a Motorhome from SBL,
Fantastic service,
Lovely Vehicle,
Looking forward to our trip,
Thanks to Josh for his help,,
T. M.
The staff could not have been more helpful. The location is easy to find but the site is a work in progress. The motor hones are a very good quality and condition.
A. W.
Best on-road holiday experience ever! Incredibly smooth and well-equipped and the guys were an absolute pleasure to deal with. Highly recommended.
K. B.
Thanks Josh and Simon
Excellent service
Beyond helpful
Nothing too much trouble
And great motorhome
Just returned from a long weekend trip to le mans
Would highly recommend and would definitely use again
Regards
Kevin
d. k.
Well Run Business !!
C. P.
Friendly helpful and quick
R. C.