Reviews of Enterprise Car & Van Hire - Cowley. (Car Rental Agency) in Oxford (Oxfordshire).

Enterprise Car & Van Hire - Cowley

150 Reviews

81 Comments

Car rental agency

Car rental agency

10 Watlington Rd, Oxford OX4 6NF, United Kingdom

Description

Information of Enterprise Car & Van Hire - Cowley, Car rental agency in Oxford (Oxfordshire)

On this page you’ll find the address, open hours, more popular times, the contact, photos and real reviews of this business.

This business has received very good reviews from their customers, so probably it’s a place you should try if you are looking for this kind of services.

Map

Open hours of Enterprise Car & Van Hire - Cowley

Popular times

Sunday

Monday

Tuesday

Wednesday

Thursday

Friday

Reviews of Enterprise Car & Van Hire - Cowley

B. V.

Amazing Experience with this particular branch. Excellent service and very understanding and compassionate staff. Michael has been ultra helpful both times I used this service. This time due to M40 break downs I was delayed 2 hours and still they did not incur late penalties on me. I'm very grateful to them and I would definitely return again to rent a car from this branch. Excellent service. We got a new car and drove over 2000 km without any issues. Amazing service, keep up the good work.

D. A.

A very kind, polite and helpful staff provided me with a demo on how to use the car. They were helpful in suiting me an appropriate appointment time for collecting my car. If you book in advance, they can deliver to you the hire car with no extra fees. If your car suffered a break down, you can drop off your hire car at the mechanic and interprise will collect the car at no extra fees. The only down side is they have limited availability of automatic cars, and I think the price is relatively a little bit expensive but for a good quality car which is also well serviced. You will be covered by the AA which is included with the car you hire. You can include family members but should have full driv licence at no extra fees.

B. M.

A great experience, really friendly and helpful staff. I phoned up an hour before collecting the vehicle to ask if I could leave my car on site over the weekend and expected a "this needs booking in advance" or "we have limited spaces" or "we charge extra for that" and simply was told "Yes no problem we have spaces and can make room for you". When checking the vehicle over before taking it away I noted some minor dents and scratches and pointed them out fearing i might get blamed and charged if I didn't, but was informed such small damage is not a problem at all. When I returned the van, already 5 minutes late, I realised I forgot my own car keys and asked if I could possibly drive back to get them. Again, no problem at all. A really refreshing experience, no penny pinching or trying to get hidden charges, instead they allowed me 30 minutes of free van hire and saved me an hour of walking!

A. B.

Needed a courtesy car ASAP after a crash and they were so quickly in arranging transport for me the next day! Very friendly staff, they made everything so easy and fast service. Really nice and clean car too :)

D. J.

Recently rented a van from here and everything from the van condition, rental price and customer service was spot on so thank you to Enterprise Cowley.. Will definitely be back.

P. R. B.

Very very friendly and helpful staff with the biggest welcome smile in Cowley!

T. O.

Absolutely first class!. Superb service from very knowledgeable staff. From initial booking; to collection; to the return of the vehicle....a perfect experience. The Fiesta that I hired, was a pleasure to drive. I am more than happy to use the company again, & to strongly recommend to others. Thank you Enterprise.

J. G.

I've used these guys 3-4 times and they're just brilliant. The service, prices and attention is spot-on. They've really nailed customer service and are extremely helpful and informative. They'll go out of their way to try and meet your needs with specific car, collecting / dropping off etc. Would definitely recommend.

K. W.

Really great customer service extremely helpful and friendly. Required a hire car due to someone crashing into mine!!! I got given a beautiful Hyundai I40 which I really didn’t want to hand back when mine was ready;-). Would highly recommend using enterprise

A. G.

I always hire from Enterprise in Cowley because of the superb pick-up service. But as an added bonus, the staff are ALWAYS very friendly, engaging, responsive, efficient and overall very helpful. On top of that, the vehicles have always met, or exceeded my needs and expectations and at very reasonable prices. A pleasure to do business with!

D. A.

Staff are competent and friendly. Unlike some places, they do not seem to be actively out to find problems with the car you have returned (although obviously if you leave huge scratches down the side of your vehicle you will end up paying for it). I've generally been in and out within 20 minutes.

P. L.

Excellent service. Couldn't be faulted. Courtesy car, Insurance,third party claim. Never been bettered. Thanks a lot.

C. D.

Only had one experience here renting a van. Didn't have the size I wanted, but gave me the next size up. Made up for it by giving me a free quarter tank, and agreed to change to the right size later in the day. Staff very friendly, and the whole process was easy

S. S.

Friendly customer focused staff, not to expensive, I'd say realistic prices, good quality cars. Absolutely recommended. Had only positive experience so far.

p. g. c.

Excellent service, can't fault it, they go above & beyond to be helpful. I will always enquire with this Enterprise first when in need of renting a vehicle. Special mention to Peter & the chap from Pakistan on a placement who dropped me off after I returned the vehicle. Many thanks, Paul from Headington

K. H.

I can't speak highly enough of the staff at Enterprise Cowley - I had two rental cars over a month or so, and I was bothering them with extensions and queries. All of the staff were really nice people, nothing but helpful, and I'd recommend their service to anyone.

R. P.

Fantastic team and fantastic service!! Was incredibly impressed with the diligence, resourcefulness and quality of service from the team at this branch. Thanks again to Rachel and Charlie for all their help - will 100% use this service again.

S. M.

I use their Cowley branch regularly and am always impressed by both the quality of the cars and the friendliness of the staff I am collected from home by them also returned home at the end of my rental at no extra cost, PERFECT SERVICE

C. D.

Very friendly and helpful staff!

N. S.

Excellent service and prices are affordable. Make sure you consider the costs for road protection etc. Also consider the deposit, which they release immediately if you give the car as it was given to you.

G. W.

Had a hire car from here via my insurance. Wouldn't normally rent from them, but their customer service was decent. They do operate the annoying part full tank to part full tank policy (as opposed to full to full) which always ends up costing you money.

M. P. L. i.

Internet did not say the office closed at noon on Saturday. The young people were closing up but they stopped what they were doing so I could get the car I needed. Great public relations!

G. K.

Friendly efficient service. Easy to deal with. Competitive prices. Have used several times and recommend them.

M. Z.

Very friendly staff, I usually get a ride home after returning the car. I'm not sure whether they are the cheapest though.

H. D. M.

Very good. The pick up from work is a good addition. It is difficult to get the time right due to traffic in Headington but that can't be helped

A. P.

Easy to find, service that went WELL above what I expected, and extremely helpful, courteous and efficient staff. Rental car companies - we have a winner.

C. H.

Quick and efficient service at a decent price. I was well looked after! Keep up the good Work!

T. O.

Excellent service had a Vauxhall mokka brand new polite and friendly staff reasonably priced

G. J.

Great service, nice new cars, awesome new branch.

J. C.

I have been hiring from them for last few years. Very good service, never had a problem.

A. M.

Very friendly staff, very professional and customer orientated. Great experience.

P. C.

We rented many cars and the pick up service is really good.

c. n.

Very helpful friendly staff who go out of their way to make things simple, easy and very stress free...thank you

D. M.

Great service ,discussed in detail about the agreement ,answerd every question ,Very polite and helpful.

R. L.

Friendly, helpful. Rather cramped and tight to drop off, particularly if you have a large van.

L.

We were dealt with by Hassan who was extremely helpful and it was a very good experience

D. T.

The team is always friendly, and flexible to accommodate customers need. Kept me updated at all time.

M. J.

Edit: much better experience. Dealt with two really nice blokes, Sam and Shizad. Cheers guys.

S. R.

Great place for renting cars and vans, fast and friendly staff

Z. Z.

Always a first class service from Rachel and Jack. Never go anywhere else.

O. i.

Very helpful no problem whatsoever

M. S.

Great customers service Worked out a great deal for me

M. G.

One of best places to rent a car when you need. Cheap:))

r. g.

Friendly, accessible & very professional with excellent customer service.Highly recommeded

D. D.

Painless experience. Very friendly, efficient and accommodating staff.

S. A.

Great service, very quick to pick up and very helpful

D. R.

Highly recommended. Love the pickup service

D. H.

Rented a van from here. They were helpful and hassle free.

M. G.

Excellent customer service. Vehicle as described.

P. G.

Great. Easy. Friendly. Thanks

M. J.

Helpful and friendly staff, but small location.

S. P.

Easy. Quick rentals. Vehicles looked after well.

C. S.

Quick service and the staff is very friendly

A. N.

Friendly and polite. Efficient service

P. A.

They will pick you up and drop you off

N. G.

Tries hard to sell "extra"... Insurance etc

P. T.

Enterprise car rent new building

N. K.

Nice upgrade, friendly staff!

L. m. l.

Very leen attention from the employees

B. S.

Very good service.

a.

Ever friendly and helpful.

B. B.

Friendly informative and efficient.

i.

Perfect service!

C. Y.

Professional, warm and welcoming

A. A.

The best

G. K.

Great service.

U. F.

Evrything is perfact ..

W. A.

Friedly and efficent

h. c.

Brilliant

M. G. (.

Great staff

P. W.

Nice services

L. A.

S. G.

m. S.

C. B.

R. K.

F. C.

W. H.

V. M.

J. H.

A. C.

Contact

Photos