Reviews of UGo Leisure ltd. (Car Rental Agency) in Warrington (Cheshire).

UGo Leisure ltd

74 Reviews

58 Comments

Car rental agency

Camping Shop

RV detailing service

RV inspection service

Trident Business Park, 11b, Warrington WA3 6AX

Description

Information of UGo Leisure ltd, Car rental agency in Warrington (Cheshire)

On this page you’ll find the address, open hours, more popular times, the contact, photos and real reviews of this business.

This business has received very good reviews from their customers, so probably it’s a place you should try if you are looking for this kind of services.

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Open hours of UGo Leisure ltd

Reviews of UGo Leisure ltd

C. W.

A brilliant week, this was our fourth attempt to get away in the motorhome due to covid restrictions, having originally booked in 2019 to go in 2020! Hazel was very accommodating and happy to move the booking for us, answering a multitude of questions we had as this was our first motorhome hire. We had the Autotrail F74 with only a few miles on the clock. It was very easy to drive, cosy, spotless and welcoming. Well stocked with everything needed for the week. Before we left Hazel did a thorough handover going through all the features and our pup was given a doggy bag of treats and blankets which were put to good use. Any help needed was available 24/7 and we were never made to feel like we were inconveniencing Hazel and Gordon. On site, hooking up to electric and using facilities was very easy and we soon got into the swing of things. We would not hesitate to recommend Ugo and are already considering a second trip. Thanks again !

K. G.

Brilliant company, Hazel and Gordon make dealing with this company a pleasure. We had never hired a campervan before and after checking many websites decided on Ugo as we liked the look of their site. We had a ride up to Ugo, Hazel and Gordon were very patient and informative, we hired one of the vehicles for a short trip to the lakes. We really enjoyed the adventure, the van was easy to drive, easy to use and spotlessly clean. We would recommend this company to family and friends without any hesitancy.

J. P.

We have recently returned from the British GP and hired a motor home from UGo Motorhome Hire . It was our first time and it quite literally couldn’t have gone smoother , from start to finish nothing was any trouble and Hazel was at the other end of the phone for the smallest of questions. The motorhome was first class and had everything we needed, especially the air conditioning as we were experiencing a heatwave during the time we were there , we have booked the campsite for next year and can’t wait to book our lovely motorhome once more !

L. W.

We hired their Autotrail Expedition 66 campervan for our 9 day trip around the NC500. We had looked around and compared prices beforehand. UGo was priced competitively. A small team and independent, the customer service was excellent. The vehicle was perfect for our trip particularly when travelling the West Coast of Scotland (narrow tracks with passing points). Great opportunity to "try before buying" one of these. They have a great selection of motorhomes all well cared for. We will definitely be looking to book with UGo again in the future and would recommend them.

L. T.

Absolutely excellent service from Ugo motor home hire. The motor home was spotlessly clean and in perfect working order. Ugo did everything they could to accommodate us. I would not hesitate in booking with them again. Thanks UGo. Lindsay

R. M.

We've just returned from our first motorhome holiday travelling around Scotland, which was fantastic. Having read the reviews we decide to choose UGo motorhome hire for our trip, and are so glad we did. At the collection Hazel was really friendly and welcoming and her passion for the job was infectious, knowing that if you had any issues you could ring anytime really did put us at ease too. The Motorhome we chose (encore 254) was immaculately clean and we found it luxurious to be honest, I haven't slept so well for ages! Thanks to Gordon and Hazel for a holiday to remember! Rob & Karen.

N. J.

This was our first Motorhome holiday and won't be our last, we had an amazing time! We hired the Encore 255, which was luxurious, a hotel suite on wheels! Immaculately clean, spacious and equipped to a very high standard. Hazel & Gordon were fantastic, very patient, kind and caring, nothing was too much trouble to make sure we had the perfect trip to St Ives, Cornwall.

M. M.

Over the Easter weekend we rented a motorhome from UGo. Cannot fault the motorhome or the service we received from Hazel and the team at UGo it was brilliant. The motorhome we hired was a 20 plate and like brand new inside and out, as was the motorhome that our friends also hired from UGo for the same weekend. We have hired from elsewhere in the past but the vehicles and service at UGo was exceptional. Looking forward to August for when we go away in another UGo motorhome. Marie & Craig

B. B.

Excellent luxury motor home with everything you will need. Warm, spotless, all equipment provided with a high quality as standard throughout, 👍 Hazel & Gordon provided excellent customer service throughout our holiday 👍 Nothing was too much trouble 💖 Dog friendly too 🐕💕 We highly recommend this company & we will certainly be booking again ✅

T. C.

Most highly recommended! Immaculate vehicle and fantastic customer service. We're new to motor homing in the UK and looking to buy one of these beauties. A mini break in the Elddis Encore 255 has cemented our view that it's the one for us and Hazel and Gordon's help and advice as hirers and potential owners was invaluable. Also, thank you for posting my Kindle back to me :o) another lesson learnt.. double check all the cupboards. All in all a brilliant short break topped off by great service.

A. M.

Hired a Motorhome for a week and travelled from north to 3 locations in south of England. Thoroughly enjoyed the experience of holidaying in a motorhome. It was extremely comfortable with great facilities and immaculately maintained. The service received from Hazel and Gordon at Ugo was fantastic, we would highly recommend hiring a motorhome from Ugo.

M. C.

An amazing experience!!. Hazel and his partner have been wonderful people and professional. The motorhome was incredible, we had everything we could need and more, was spotless and comfy. Hazel recommended great camping spots in the middle of the nature and clean. We thought it was going to be difficult to drive, but it was pretty easy. It was just great! Thank you, Hazel, for everything.

S. L.

We used the van for 4days . It was spotless clean . Everything was explained throughly. Hazel was very professional and nothing was too much trouble. We even phoned Hazel with a problem and she sorted it out for us.

L. H. J.

Fantastic experience! We hired a campervan for 3 weeks, the handover was excellent,the campervan was immaculate. We had the best time and everything was seemless. We couldn't have been happier with the service provided. Thank you so much

P. A.

Highly recommended! As first-timers we were a bit unsure of how our first dabble with hiring a motorhome would go, but we needn't of worried..! Hazel and Gordon were really friendly and helpful, and took us through everything we needed to know, so it made it all straightforward. There's quite a lot to remember, so I felt bad about ringing Hazel "out of hours" as I'd forgotten how to switch the power over on site, but she didn't mind at all, and calmly talked me through it so we were soon up and running. The vehicle was immaculate and had everything we needed for our trip. Brilliant service from a great firm; we look forward to booking our next hire with you soon. Thanks form Pete & Sarah (and Barney says "woof!" )

c. w.

Fantastic Motorhome and excellent service. It was pristine condition with everything we needed to enjoy our week long trip. Nothing was too much trouble with Hazel responding to after hours texts re: how to figure out putting the bed together and liaising afterwards to collect things we had left in the van. It was so good we have hired another one for 2022. Thank you so much Hazel and all the team.

L. I.

Hired the 155 in September 2021 for a trip to Scotland. 'Hetty' is amazing, she drives well, oven, hob etc really good, she's easy to maintain and gives any carvan park an air of elegance!!! Slept like a log!!! Only thing to note is the shower is small, but site facilities meant we didn't use the shower. Hazel and team are amazing. As 1st timers to a motorhome, nothing was too much trouble, and no question too silly etc. Friendly professional service which I can highly recommend. Hazel us always happy to help, and if things do hit a 'bump in the wingmirror' it's handled in a calm and professional manner. I was so upset and Hazel was very reassuring, couldn't ask for more. The homes are well looked after and go out like new for each client. I will be using them again without a doubt. 5 star service.

M. M.

Wonderfully easy and stress free hiring from Ugo. New Motorhome very well laid out and cleanly presented. Nothing was too much trouble, any question fully answered. Stress free first time hire. Have no hesitation in recommending Ugo Motorhomes to any potential hirer. Hazel and Gordon was more than easy to hire from.

M. M.

Family of 4, first time motor home holiday’ers. UGo set us at ease, knowing they would be at the end of the phone if needed made the holiday much more relaxing. Arrived home yesterday and planning our next booking with UGo already!

C. D.

First time campervan hirer’s, from the moment we arrived to collect our campervan we were made to feel welcome and at ease, Hazel explained how things worked and what to do if we encountered any problems. UGO supply everything you could need to make sure your trip is enjoyable and without stress. We have already made to plans to hire another campervan from UGO next year. The camper we hired was spotlessly clean and was a good size for four adults.

k. e.

This was our first time hiring a campervan and Hazel at Ugo motorhome hire was fantastic. The camper van itself was spotlessly clean with everything you could need for a break away. The handover and instructions meant everything was easy to follow and stress free. Would highly recommend and will definitely be back.

G. R.

First time I have ever had the use of a motor home, fantastic service and advice from start to finish from Hazel and Gordon, discussed the trip I had planned and recommended a motorhome for that trips purpose which suited us and our holiday perfectly, thoroughly went through the controls and what I needed to know, simple process. Made the decision to book them instead of local well worth it and wouldn't hesitate to recommend to anyone on choice of vehicles, pricing, cleanliness of vehicles and constant help & support leading up to collection and whilst I had the motorhome, nothing was too much to ask. GREAT MOTOR HOME, FANTASTIC CUSTOMER EXPERIENCE Thank you

K. B.

We hired a beautiful Motorhome last month from Ugo. Everything from start to finish was so professional, Hazel is fabulous and helped us with all our questions as it was our first time, nothing was too much trouble. We will definitely be hiring from them again in the future. 10/10

N. C.

This was the first time using UGO. And I have used 3 other providers in the past but by far was the best! Although not local to me and travelled 30 miles for collection, it was definately worth it! From Start to finish the process was brilliant. 5 star for customer service. The Van was spotless. They really take pride in their vans and ensure the customer collects in spectacular condition. The handover process was very detailed and felt very confident in knowing I could contact them at ANY time. The additional extras of cleaning materials, fully charged hoover and picnic set was also brilliant. I will definately be booking again! And would highly recommend UGO to anyone. Thank You to Team UGO 🙂

M. C.

Hired the new Autotrail 66 this week to do the NC500 and had a great time, the van was immaculate and arranging everything with Hazel was so easy, highly recommended, will definitely use UGo again.

n. t.

We Hired a motorhome from Ugo Motorhome Hire for a long weekend. The motorhome was Immaculate. spotlessly clean inside and out, supplied with lots of extras such as outside table and chairs, cleaning products and all your Kitchen needs. Hazel and Gordon the owners are great to deal with and take great pride in their motorhomes. We will definitely use them again in the near future and highly recommend the company and their fleet of modern motorhomes.

G. G.

As we were new to the camper vanning world, we found UGo were very knowledgeable and helpful with our trip. While away we had an issue with the sites electrical hook up tripping for no reason and they were able to talk us through why the problem occurred. Good and clean Motorhomes and always on the end of the phone if you have any questions or issues. We are looking to book again and would thoroughly recommend Ugo Motorhome hire to both family and friends alike.

M. W.

This was our first time hiring a motorhome and we could not have hoped for a better experience. Hazel talked us through everything on the motorhome and answered all of our questions. The handy guide for what to do when parking up and preparing to leave was so useful! The motorhome itself was lovely, clean and had everything we could have needed. I can't recommend them highly enough.

C. H.

We booked with Ugo in September for a weekend in Scotland and so glad we did. Hazel and Gordon were fantastic, so helpful in their advice and recommendations and genuinely cared that we had a great experience. Nothing was too much trouble for them .The motorhomes are spotless; its easy to see that pride and passion goes into running this business and I would have no hesitation in recommening Ugo .Thank you Hazel and Gordon for a fantastic experience.

M. Q.

Fantastic motor homes, coupled with lovely owners! Full peace of mind and would highly recommend UGO. Second time back in so many years and getting the bug!

M. C.

Great experience, Fiona and the team made us feel incredibly welcome when we initially came to view the vans. We've used other Motorhome companies previously and in comparison UGO go above and beyond. The little touches of a hoover, Netflix for the kids (or Adults) even a bottle opener were all there for us. Genuinely can't recommend UGO enough, we'll be back again next year (and the year after and after etc etc) Thank you again for helping us create such amazing memories for us as a family. Mike and Lynette

j. w.

What an amazing company, This was our first family trip in a motorhome and we rented the vogue 196 and can honestly say it was imaculate inside and out. Hazel and Gordon are a real pleasure to deal with and the customer service received was first class from start to finish. We enjoyed it that much that we have already booked for next year . Thank UGo for making great memories.

M. A. K.

This was our first venture into motor homing and won't be our last! We were let down by a another company and had turned to UGO last minute. The whole experience was made so easy by Hazel. We hired out a 4 berth Bailey with only 400 miles so was literally brand new. We drove through Scotland and it was a great experience. Hazel was available anytime if we had any enquires. I could not fault them. Pick up and drop off process was really simple. Our deposit was returned immediately once dropped off. Thank you for making our holiday so successful.

L. P.

We have just returned home after a week in UGo's Expedition 66 campervan. We had a fantastic time and would highly recommend hiring from UGo. Five stars from start to finish. Their website is very easy to navigate to view the different motorhomes/campervans they have and you can see the availability of all the vehicles on one page - which is great if you are flexible on dates and don't want to keep entering start/finish dates on a booking page (this drives me mad on some other holiday booking sites!). Hazel is just fantastic - a wealth of information on all things motorhome. The handover process was very comprehensive and professional. The vehicle was immaculate - we felt as though we were the first people to have used it. Everything we needed was right there - nothing missing, they have thought of everything. Even a couple of snuggly blankets and a little bag of treats for the four-legged member of our party! Safe in the comfort that we could contact Hazel at any time if we had any queries or problems - we set off into the sunset and had an amazing few days touring Linconshire/Yorkshire. We have used bigger hire companies in the past - but now that we have found UGo, I won't go near the bigger companies again! The UGo service is second to none. Just book with them - you won't regret it!

Y. Z.

Fantastic service from UGo. Many thanks for supports from Hazel. The team is always reachable whenever you need any help. We would recommend this company to family and friends.

A. A.

Everything was excellent. The motorhome was a brand new car, had everything we needed and more. U go really care about customers. They made sure of everything even in small details to make our experience memorable.

J. J.

Hired the Elddis Vogue 196 for a long weekend and it was brilliant. The Motorhome is immaculate and toasty warm on a cold November night. Ugo are a fantastic company. I looked at a number of places for hiring but so glad I used Ugo. You are given excellent advice and instruction in how to use the Motorhome. Very friendly and at hand to call anytime we needed them. Will definitely be using ugo again.

K. S.

Would definitely recommend this company if you want to hire a lovely top of the range motorhome for an affordable price. We hired one for a week and had the best time in it. Hazel and Gordon were so helpful and were brilliant at responding when I had questions. Couldn't fault this company at all. Thanks so much!

b. w.

Contacted these guys the day before we wanted to go to Ireland. They were so accommodating even though they were off to the Channel Islands for a funeral themselves. The motorhome was virtually brand new, spotlessly clean. I noted in the small print of the optional waiver insurance that it has to be taken out before you hire the vehicle otherwise it's invalid & make sure you tick worldwide cover regardless of where your going for it to apply (costs approx £75).

G. L.

Our first time in a Motorhome and Ugo couldn’t have made it any easier. Customer service was excellent and they had thought of everything you could possibly need for a successful family adventure. No hidden extras, Motorhome was as new, couldn’t have asked for more.

J. H.

Couldn't fault the company or the motorhome it made the holiday perfect. Never been to Cornwall before but it was a great place to do a road trip with friends. Have recommended this company to friends. Can't speak highly enough about them. The little touches were excellent and made it special.

S. R.

We had a choice of 3 different types of brand new motorhomes. All in pristine condition. UGo were extremely helpful as we haven't used one before. They even recommended a lovely site in Anglesey for us to stay.We had a brilliant time. I cannot recommend UGo motorhomes enough and I look forward to our next motorhome holiday with them.

P. T.

Fantastic customer service from both Hazel and Gordon. The van was fully equipped with everything you could possibly need. Definitely be using this company again.

C. L.

Absolutely fantastic customer service from Hazel, the motorhome was cleaned to perfection and we thoroughly enjoyed meeting Hazel and she recommended us some fantastic places too, i will definitely be using these guys again and our children had a wonderful time, nothing was too much trouble, Hazel explained everything to us and gave us a direct contact number incase we needed her on our trip , thankyou SO much Claire, Caleb and family xx

A. N.

100% satisfied customers. Our Elddis 255 motorhome was a great unit. ​It was immaculate, and everything we could need was provided for our two-week trip. We liked it that the motorhome hadn't got any hirer logos on it, so it felt like our own. Hazel was very helpful with any questions we had during our trip. We will be back for a return trip in the future!

L. D.

Well what can I say this was our first time hiring a motor home as we are thinking of buying one in the future and I have to say that the service was **excellent** we could not have asked for more, the camper was lovely inside and out and definitely served as a comfy holiday home for the week. We had the best holiday ever

M. L.

First time in a motorhome,service from Hazel and Gordon was excellent and motorhome was immaculate.Will definitely be back!

A. A.

Brilliant company nothing is too much trouble for Hazel and Gordon, highly recommend anyone thinking of hiring a motorhome to use this company.

S. J.

The only place to hire from the home was top draw Hazel was amazing

F. T.

Great company, went the extra mile with our booking

L. K.

very helpful

B. 9.

j. m.

I. B.

We hired the Expedition 66 from UGo motorhomes and completed the NC500. From initial enquiry to collection and return everything was perfect. Hazel and Gordon have always been polite and professional, very accommodating and really helpful, nothing is to much trouble. The canpervan was spotlessly clean when we collected and we were given a really good overview, everything you need for an adventure trip and more is included. I cannot recommend this company enough. We'll be booking again soon for our next adventure. If I could give more than 5 stars we would! Thanks Katie & Ian

p. k.

We have just spent a fabulous week in the Scottish Highlands in the ELDDIS ENCORE 255. All the essentials and home comforts needed were on board. Hazel was lovely and available 24/7 throughout. We would use, and definitely recommend, UGo motorhomes in the future. Thank you.

A. W.

This was our first motorhome holiday and it definitely won't be our last! We returned home just over a week ago and are already on to planning our next adventure with UGo. Nothing was too much trouble for Hazel, she replied to our queries during the booking stage within minutes, thoroughly talked us through the handover, and was only a call away to answer any questions when we were away. The motorhome was immaculate and the doggy goodie bag went down a treat with the little man! I can't recommend this company enough, absolutely fantastic!

N. K.

Absolutely fantastic, would highly recommend. We hired the 155 26/4 for 4 nights , 2 adults and Buddy the cockapoo. Booking is simple and easy on line but any questions ring and ask. Hazel & Gordon are absolutely brilliant, no question too daft. You can scan your documents and provide info ahead of time so that on the day of pick up its all about the motorhome. Having never hired before , the walk through was really good. Takes about an hour from arrive to drive away. We decided to load up after pick up but there is room to load up from the site. Very clean and you would think it was brand new. Good to drive and does well for fuel. WiFi was fantastic to have. Bed is double and comfy with storage. Camping chairs and table good and would recommend you take wind breakers. Washroom was compact and has storage. Tip listen to what Hazel says about the wash capsules. Good pressure for washing in the sinks. Oven great size , gas and cooks well. Living area comfy and there is a wardrobe so you can hang clothes. There are overhead locker cupboards , it is like a tardis. More than enough room for 2 adults and a pooch. We went to delamere camping site night 1 as it was close to where we live and so a short journey before heading to Barmouth. If you haven't hired before recommend a caravan and camping site, they are so friendly to newbies. Definitely booking again this year. Cannot praise highly enough. Thank you so much and the Guinness was a nice surprise as the trip was for my 50th.

C. D.

Amazing company, from the initial telephone conversation about my hire requirements right through to the end of the hire, Hazel and Gordon were exceptional and very friendly. They were always avaliable should you have any issues and nothing was to much trouble. Everything was also very professional but friendly like your a member of the family too. Would very much recommend them for your motor home hires and will be using them again in the future for my rentals too.

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