Reviews of O2 Shop Belfast - Castle Lane. (Cell Phone Store) in Belfast (County Antrim).
O2 Shop Belfast - Castle Lane
14-16 Castle Ln, Belfast BT1 5DA, United Kingdom
Description
Information of O2 Shop Belfast - Castle Lane, Cell phone store in Belfast (County Antrim)
On this page you’ll find the address, open hours, more popular times, the contact, photos and real reviews of this business.
This business has received very good reviews from their customers, so probably it’s a place you should try if you are looking for this kind of services.
Map
Open hours of O2 Shop Belfast - Castle Lane
Sunday
1–6PM
Monday
9AM–6PM
Tuesday
9AM–6PM
Wednesday
9AM–6PM
Thursday
9AM–9PM
Friday
9AM–6PM
Saturday
9AM–5:30PM
Popular times
Reviews of O2 Shop Belfast - Castle Lane
M. D.Staff very friendly and upbeat, very positive attitude, professional and well versed in in products and services. We're able to help with complex issues.
E. M.The guy who helped me upgrade my phone was very helpful. Leave plenty of time as the process is slow, not anyone's fault just the process.
L. W.Such a good experience with Daniel who helped me to upgrade my phone, he was so friendly and helpful 😊
F. C.Great service here with Megan helping my Dad pick a contract and handset to suit him. No upselling and good selection of devices.
A. M.Called into 02 shop on july1 St. This week and was amazed at how well I was treated compared to another 02 shop who's name I need not mention. Served by a very nice fellah called Chris. I could not believe how well I was treated and the time he took getting it all sorted. Delighted with my new mobile phone. Will recommend Chris. First class personality. My sister agrees. We will be back. Thank you. Chris from Ann martin
B. W.Excellent customer service first from Debbie and then from Nathan who were friendly and very able to help.
S. C.Was in this shop this morning. I must say
The staff were fantastic. So pleasent and friendly. The guy who was dealing with me couldn't have been more helpful, I think he said his name was Nathan. Jude was also lovely. They all were. I will definitely be back to this store.
J. M.Went in store today and took out 2 contracts, Nathan couldn't have been more helpful, he answered all questions and was very knowledgeable when it came to the best package to get. Very welcoming and enjoyable experience will definitely recommend a visit to this o2 store. Keep up the good work 👏
J. H.Nice to leave a nice review when you get a nice person! Called into shop today to upgrade my Samsung phone and just gotta say the guy (Jude) who attended to me was sooooo helpful and just a genuinely happy, friendly nice guy who made everything so easy and straightforward.
Great service
G. B.No waiting time great staff Ann-Marie took me through everything about my phone thank you.
S. “. O.Polite staff that are attentive and informative. The O2 representative that I spoke to was able to break everything down about the phone I was interested in, from it's specs and personal experiences with the phone, to breaking down the contract of purchase and the best ways to repay.
F. R.I needed a bit of help with my phone so called in to Castle Lane. I was welcomed by Jude, who was very pleasant and helpful. We talked more about my usage and he was able to find a more suitable tariff for me. I then asked about IPhones, as I wasn't sure if O2 sold them or not, and I wanted some info for a friend. The offer he gave me was tailored exactly to her needs, so I was able to text her the info, which she was delighted about. I felt that this offer would also be suitable for me, so I ended up buying a new phone!
Our young people get such poor reviews these days, but I must say that this was my second excellent experience of outstanding customer service this afternoon, both by young males.
C. N.Ann-Marie couldnt have been more helpful in a slightly odd senario of an o2 contracted phone bought from a 3rd party dealership. She was very patient and now 18 months after my mum got the phone, she can actually use it! Total success. Thankyou Ann-Marie!
K. M. n.Nathan was above and beyond helpful and very pleasant and professional was so patient as their was an issue with the insurance on the phone and it was another member of staff hadn’t did the details right was able to get a replacement for us after a lot of bother as the phones screen was smashed after it was dropped brillant service from Nathan Thankyou for getting a replacement eventually
D. M.Was in Castle Lane today the young Sales Advisor (Adam) was most helpful and sorted out my Query very efficiently. A very pleasant young man.
A. M.Adam went above and beyond to keep me Covid safe and still manage to get a new phone all sorted for me.
D. M.Efficient. Dont mind the attempt to upgrade my account as it stopped once I made my wants clear. Quick and options clearly explained . Stop calling customers "mate" it can be irritating.
D. C.Excellent service, helpful and efficient!
m. m. G.Amazing staff really friendly and helpful a big thanks to jude helping me with my Android smartwatch many thanks michael.
E. C.New phone needed. Helpful friendly staff.
d. b.Excellent service by 100% customer focused staff who are friendly and helpful.
D. C.First class service, friendly and helpful staff, nothing is too much trouble!
T. K.Excellent service and very friendly staff
G.Sorted out my problem on my galaxy watch 3 that other o2 shop couldn't. Thanks
J. W.The guy that served me was cute so I let him give me a great deal
D. O.I can understand the staff want to be helpful, but PLEASE let me get BOTH FEET inside the store BEFORE you swarm all over me! 😐
D. M.Staff member Mark very professional, covered all my queries.
S. S.Very helpful and friendly staff!
B. K.They keep ya connected
F. J.Staff are very friendly can't do enough for you
M. M.Fantastic service, staff are amazing....
P. S.Friendly staff very informed
U. W.Staff very nice a busy shop
J. S.The customer service advisor Michael was brilliant
S. M.Great shop. Friendly staff.
G. R.Adam was so helpful
j. h.Very helpful could not do enough for me.
G. R.Staff were respectful, accommodating, and friendly
B.Decent staff, can be stuck waiting around on them though.
m. s.Friendly staff, can answer any 02 related questions.
C. H.They do a good job :)
D. K.O2 has the best customer service.
K. C.Very helpful and friendly
C. W.Nice store shame about unhelpful staff
k. k.Great service and friendly staff
B. H.Provided a helpful, effecient service.
V. G.Great service.
T. “. B.Perfect service 👍
T. H.Couldnt b more helpful
T. W.Helpful
D. U.Nice place 👌
R. R.Excellent
m. m.ok
N. R.Good
O. C.Very Friendly
V. T.Nice
n. r.Prompt service.
J. G.VERY HELPFUL
K. R.Decent store
D. D.(Translated) Need a phone, a tablet, ...... or something like that, please go to the O2 showroom.
(Original)
Reikia telefono, planšetės,...... ar ko panašaus, prašome į O2 -saloną.
r. d.Contact
Photos
