Reviews of Fone Xcellence. (Cell Phone Store) in Cardiff (South Glamorgan).

Fone Xcellence

98 Reviews

85 Comments

Cell phone store

Mobile phone repair shop

121A City Rd, Cardiff CF24 3BP, United Kingdom

Description

Information of Fone Xcellence, Cell phone store in Cardiff (South Glamorgan)

On this page you’ll find the address, open hours, more popular times, the contact, photos and real reviews of this business.

This business has received very good reviews from their customers, so probably it’s a place you should try if you are looking for this kind of services.

Map

Open hours of Fone Xcellence

Reviews of Fone Xcellence

R. C.

Great service, my phone issue was fixed within minutes. Super efficient and helpful. Definitely recommend.

C. W.

Would highly recommend for phone repair. Having had a bad experience with another place in the past, I was hesitant, but they were fab and said I didnt have to pay / could be refunded if the phone didn't work properly. I'm really pleased with the end result. Very friendly and professional. Thank you!

l. b.

the owner helped me set up my new phone and gmail account for free took him only like 5 minutes very Professional guy and Friendly Funny Thank you for your excellent service

I. G.

My fiancee accidentally dropped her phone in water, we immediately dried it off and immediately immersed it in a tub of rice overnight. The next day the young man in the shop checked everything out, and apart from removing a small piece of rice from where the charging lead fits all is fine. Left the shop extremely happy. Thank you.

A. O.

great service, replaced my iPhone 7 screen in little over 20 minutes. Highly efficient, would definitely recommend. Great price also. Fixed an issue with the audio on my phone whilst replacing screen which was unexpected.

T. A.

Before now I have not needed a phone screen needing fixing, I hear about Fone Xcellence from a friend and the quality was brilliant I called ahead of time due to COVID I arrived with my phone and was greeted at door and advised 20 mins to wait and at such a great price I assumed it would be much more due to it being cracked all over! I’ve been using phone for a few days and all seems to be well! Man serving me was very kind he placed a screen protector on my phone and advised me to come back if there are any issues. Definitely recommend

A. L.

My iPhone 8 had a smashed screen . Very helpful when I called even recommended going through Apple but I didn’t have the cover. Took mobile down to them, screen replaced and protected cover on top. Great price Excellent Service

C. G.

The staff provide excellent customer service and the service received is outstanding. I am a loyal customer and always return to this store for phone accessories ( screen protectors, phone cases ), unlocking and to get solved any issues I am experiencing with handsets that I have. The staff are friendly and always happy to explain in full detail. I would definitely recommend this shop.

K. C.

I went into the store expecting to pay for a new charging slot for my iPhone. The gentlemen had 5 minutes with my phone to have a look at it and clean it out for me. He could of very easily lied to me so that I had to pay for a new part but he didn't and provided me with a free service. First phone repair shop I've been to in Cardiff and I won't be needing to find another. Thank you.

M. C.

Fantastic place. Best value in Cardiff. Very helpful, super fast service, and a great sense of humour too. I recommend them 100%. No one better! 😁👍🌟

M. H.

I managed to kill the screen on my satnav. I bought a replacement on line and contacted the shop about replacing it. It was dismantled to check the correct part number and I was told it wild be about £20 for the labour. When the part arrived, I dropped it off and left expecting a phone call about an hour later. Within ten minutes my phone rang to say it was ready. I was handing over the 20 quid to the owner and he said it was an easy job so the charge would be a fiver. Honest and excellent service. Thank you Zaria!

R. M. (.

Awesome. Went in with a black screen in my phone apart from being the cheapest quote I had received on my phone I was asked if I want a new Samsung screen or a cheaper chinese import. And told there's not much point of the expensive option as I could have a new phone for that cost. So I agreed to the cheaper screen. A few hours later I was called and told that my current screen was still working and just a wire needed replacing. So instead of a £50 for a new screen ended up playing £10 for a new wire. Very happy. Recommend this shop.

I.

I received first class service here. The touch screen function on iphone wouldn't work and it was repaired in less than 10 mintues for a great price. He worked on phone with care and it was good as new. Thank you Fone Xcellence for perfect service from start to finish. Highly recommended!!

M. E. T.

Took my Wife’s I-phone 7 in for a screen repair. Before they did any work I was struck by how honest they were by telling me the screen would only be 50% quality of an original I-phone screen. As they were a lot cheaper than going to Apple we decided to get the work done with Fone excellence any how.. job was completed within an hour. Screen quality as far as I was concerned was 100% perfect and a very good job. Was told that any problems at all to go straight back and that the work was covered by warranty. Now have a very happy wife thanks to the guys at Fone Excelence. Definitely highly recommend, Thank you again 👍👍👍👍

m. g.

Fast and friendly, prices are great fixed my phone then fixed my car engine. Phone took only 15 maybe 25 minutes tops and only 35 minutes for my car engine and all that for the price of £29.99 would recommend

P. N.

Really friendly and fast service, took 20 mins to repair my phone screen. Reasonably priced and came with warranty. Would definitely recommend over other places I have used in Cardiff.

Z. ..

This is by far the best mobile repair shop I have ever been to in Cardiff. Very polite and professional customer service by the gentlemen who works there. The prices are excellent compared to the repair shops in city road. I highly recommend everyone to bring their devices to this shop!!

A. P.

Excellent service and reasonable prices. I had the back and battery replaced on my S7. Then after leaving my mob with a shop who held it for 48hrs and couldn't unlock it went back to fone excellence who unlocked it i 10 minutes. Brilliant.

R. G.

Wonderful service in this 'Xcellent' shop. Nothing was too much trouble for the helpful and friendly owner/salesman/ mobile phone expert.Very reasonably priced too. Thoroughly recommended.

K. R. A.

Amazing atmosphere as soon as you enter the store as you are welcomed by the store owner who is very friendly. I spent almost an hour with him just enjoying his company whilst he fixes my smahes screen phone which I am using to write this review right now. The man works very hard and has done a great job. He fixed my phone in about an hour which is extremely fast and today was very busy aswell so any other day may have taken less time. The best part is he understands people don't have alot of money and charhee very reasonable price on £20 to fix my screen but I have to buy the parts. Withy phone manufacturer I would of paid £100 and this man has repaired this phone of the quality well over the worth of £20. Will be returning to him for all my phone problems. This man is a genius.

l. C.

After being sold a faulty phone a few months ago it was a relief to finally get it fixed today by Fone Xcellence as the other shop closed up after selling me my unit. They then proceeded to say that the shop was closed for renevation and couldn’t honour the warranty. The repair however was dealt with quickly by Fone Xcellence and I also bagged myself an awesome cover and shatter screen protector at a great price. Can’t recommend Fone Xcellence enough. Find them on City Road in Cardiff just up from Tesco’s on the opposite side 👌 While there, the assistant, maybe proprietor went beyond his call of duty to satisfy an awkward customer’ need. Will happily go back here in future for all my mobile phone needs.

M. B.

Had two LG G3 screens replaced by the guys at Fone EXCELLENCE now. Both times the workmanship has been excellent and both times the price had beaten every other shop in the area (no idea what the other reviewer is on about there...). All-in-all, I can't recommend them enough.

J. G.

Fone Xcellence is excellent. Very friendly staff who can fix your phone very quickly at very good prices. I thoroughly recommend if your phone is on the blink and needs repairs.

L. f.

Zaria is very honest, probably the cheapest on city road. Told me the real problem with my iPhone 7 (board problem) whilst other places told it was a battery and software problem. Couldn’t guarantee repair but told me this before hand. Still ferry helpful! Definitely recommend

N. S.

This guy! He stayed 20mins after the shop had closed and sorted out my phone for £50 less than i got quoted in Cardiff City Centre! Really nice guy, Speaks English, Kurdish and Dutch. What more can u ask for?! Superb A+++

M. J.

I bought two Samsung's android phones & he is very fair I don't think I could get a phone cheaper than them even sorted a fault out on my son's Samsung Galaxy Note 4 the second mobile I bought of them.

f. a.

I highly recommend everyone to go to this shop for repairing phones, buying, or even to have an advice for free. They really treat people in a good way. You are doing quite well Zaria. I really grateful for your help. Jazakallah Khair.

B.

Just walked out with screen now fixed. All it took was 15 mins Professionnel service 100% & fair priced

J. W.

Gone excellence. . Today mustafa Has helped me today set up a new phone without this man's help I would be in a mess He is very happy nice man and did the complete sort out for me I recommend this store on city Rd Cardiff -- Great service throughout my time in shop over an hour ery happy customer 😎😎

B. A.

Went there for a screen protector and if they had phone toolkits for sale They put on a glass screen protector very nicely and no dust underneath the protector Ask for some tools and some advice They had no tools for sell but give me some for free very friendly service and staff They also advised me to be very careful what to do and what not Highly recommend 👍🤝🙏

l. C.

After being sold a faulty phone a few months ago it was a relief to finally get it fixed today by Fone Xcellence as the other shop closed up after selling me my unit. They then proceeded to say that the shop was closed for renevation and …

M. H.

I managed to kill the screen on my satnav. I bought a replacement on line and contacted the shop about replacing it. It was dismantled to check the correct part number and I was told it wild be …

A. A. A. S.

Excellent service from fone xcellence. Hard to find an honest phone repair shop but I can truly vouch for their honesty and professionalism . Very happy customer! 👍

M. E. T.

Took my Wife’s I-phone 7 in for a screen repair. Before they did any work I was struck by how honest they were by telling me the …

L. f.

Zaria is very honest, probably the cheapest on city road. Told me the real problem with my iPhone 7 (board problem) whilst other places told it was a battery and software problem. Couldn’t guarantee repair but told me this before hand. Still ferry helpful! Definitely recommend

J. S.

Excellent service. Took a little longer than expected but great result

K. C.

I went into the store expecting to pay for a new charging slot for my iPhone. The gentlemen had 5 minutes with my phone to have a look at it and clean it out for me. He could of very easily lied to me so that I had to pay for a new part but …

s. b.

You a get honesty trustworthy and money well spent with good service when I decided to have this technical experienced man work on my computer x phone without question a great job I would not hesitate to use them again

m. m.

Had a problem with a HTC m9 It would not charge,left it with them and they fixed it They Only charged me £5 (lose connection in phone) Very Honest and Reliable Thank you

K. p.

My daughter broke the screen on her phone, was recommended Fone Xcellence by a friend, the man in the shop was very friendly and fixed the screen within 20mins, We waited in the shop whilst he did this, he gave my daughter a free screen protector and case .... price was very reasonable and would definitely use and recommend again 👍

M. S.

Amazing customer service. Repairs are done at a very fast pace. Really impressed with the costs. Overall Amazing service!

t. b.

went there with my PS4 HDMI port issue and iPhone 6 broken screen the iPhone was done in minutes very quick and cheap left the ps4 there was done in 2 hours very good lads

D. N.

Very friendly and honest owner who runs the shop I brought my phone there for repair took only 20min I'll be back for future repair Thank you z

S. S.

Needed headphone jack replacing. Very fast, helpful and good value for money! Thanks again!

R. B.

I went to 2 other phone shops both not so good This guy here at Fone Xcellence he fix my damaged phone quickly end professionally Highly recommended 10🌟🌟🌟🌟🌟🌟🌟🌟🌟🌟

A. B.

My huawei back camera was broken These boys at fone xcellence fixed it just for £20 Great service I'll be coming here for years 👍👍👍👍

B. O.

Lovely guys very cheap Samsung s7 edge lcd replacement Thank you for your survice z 👌👌👌👌👌✨✨✨✨✨✨✨✨✨✨

J. D.

Excellent service had problem with my Samsung was fixed with no problem with in minutes with advise over the phone BEST PHONE REPAIR IN CARDIFF thank you for you advise

L. V.

My Samsung Galaxy died with no life what's so ever phoned this company that didn't even need to look at my phone and solved the problem very highly recommended thanks guys for your help

m. g.

i went there with PS4 account problem it took a while but they fixed it for me and very reasonable price

L. H.

Great place and amazingly helpful guy who fixed my iphone 6 within minutes. Thanks :-)

E.

iPhone screen fixed in 20 minutes for 40 quid. Fantastic service.

A. A.

Very nice customers service Bought one phone there for a very good deal Good lads highly recommended ☆☆☆☆☆☆☆☆☆☆☆☆☆☆☆☆☆

R. C.

Excellent service great prices and friendly staff. Thank you guys so much!

L.

Came out and helped fix broken phone during COVID19 outbreak. Great help and was absolutely essential

s. l.

Cracked phone screen dealt with fast (20 mins) and reasonably priced. Would recommend.

H. S.

had a problem with my sim card slot which stucks badly. They solved it for free !!! Thanks a lot

H. K.

I always buy phone from these guys Thank you for the service

S. C.

Very friendly and professional. Fixed a problem with my phone then and there :)

Y. H.

Fixed my phone very quickly such nice staff !!

N. S.

Very quick, cheap prices, been going there for years

E. S.

AAA + service ..they fixed my huawei phone in 20 minutes !!

M. H.

Professional services and very friendly customer service , thank you guys highly recommended

K. H.

Best phone repair shop I have been to

J. S.

Excellent service. Took a little longer than expected but great result

d. m.

Excellent service and top quality repairs. Well recommended

A. A.

Good phone prices and services Highly recommended

j. m.

reasonable price and good service, have used many times before and will continue to use in the future.

a. s.

Best service and quick fix I have ever seen ... Thank you

N. C.

Great service and experience highly recommend

P.

Amazing place good deals and nice people would recommend

a. q.

good services, cheaper place in city road. friendly staff.

J. P.

Fabulous service. Highly recommended.

l. e.

The seller gives the best prices and quality in cityroad

K. I.

Did a good job with iPhone xs

C. C.

Amazing, cheap and friendly! Xcellent service ;-)

F. Z.

Very helpful. Customer service was perfect

b. b.

Is very good guy and reasonable price

A. R.

thank you very much

R. S.

Great service 10/10

R. R.

professional and friendly stuff.

p. m.

Good service

S. S.

Nice service

S. H. A.

A. A.

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