Reviews of Phone & iPhone Repair by Simtek World Ltd. (Cell Phone Store) in Cardiff (South Glamorgan).

Phone & iPhone Repair by Simtek World Ltd

553 Reviews

350 Comments

Cell phone store

Mobile phone repair shop

Mobile Phone Accessory Shop

Computer repair service

Phone repair service

Unit B, 122, 130 Albany Rd, Cardiff CF24 3RU

Description

Information of Phone & iPhone Repair by Simtek World Ltd, Cell phone store in Cardiff (South Glamorgan)

On this page you’ll find the address, open hours, more popular times, the contact, photos and real reviews of this business.

This business has received very good reviews from their customers, so probably it’s a place you should try if you are looking for this kind of services.

Map

Open hours of Phone & iPhone Repair by Simtek World Ltd

Reviews of Phone & iPhone Repair by Simtek World Ltd

A. L.

Just been there after doing some research, needed to replace a iPhone battery, usually at apple store they will replace it within 6 days, here was very nice and simple! I went on the website to know about it and they got a 10% discount if you book online for your service choosing the time of your arrival. I arrived there, the owner welcomed me with a huge smile even if he was busy with another customer, he was like “u here for the the battery replacement right?” I was like yes sir here is my phone and he’s like no problem at all I’ll see you in half hour, perfect, and literally everything was done within that time range, even better, got myself a shield bundle of phone cover and screen protector and he add for free a nice phone cable. Battery comes with 12 months warranty, highly recommend, thanks again

R. H.

I smashed my phish screen last weekend and initially went to the shop on mckintosh place but so glad I went to Simtek instead. The Service was outstanding and quick. I took my phone in Monday lunch time and had it back on Tuesday afternoon. That was only because the part had to be ordered. Thank you very much. I wold recommend this place to anybody.

D. C.

I think a good indication of any business is their ability to maintain a consistent service and I have found them to be consistently excellent. The service in-store is helpful and friendly and their competence in the screen repairs I've asked them to undertake for the iPad's my business uses has proven to be second-to-none. A really decent business in an industry where there are far too many cowboys! Thank you!

J. M.

I love this shop. Sim Tek have always been the best regarding technology. I have purchased items for my Samsung galaxy phone. A hard back, which is so nice and does the job perfectly. Not to mention theTempered glass covers as well, all at great prices. I give this shop 5 stars. I would never go anywhere else. The owner is a great guy and nothing is too much trouble. I would strongly recommend SIM TEK to anyone who requires any help with their phones, tablets and computers. In fact a friend of mine bought a phone from them and to this day it is still in great condition. Thanks Sim Tek Janet Mullen

L. L.

This was the first time that I used Simtek's service and I was extremely impressed at how efficient and professional they were, from start to finish. In addition to this, their prices are far cheaper than other stores and so I would absolutely recommend paying them a visit! 😁

O. G.

Spilt red wine on my macbook pro, 4 days later I took it into Simtek World and within 3 hours they had it sorted for me. Granted, i was very lucky as i dont think this is always a solvable issue, but the customer service, quick responce and reasonable prices were all amazing and honestly saved my life. Thank you Simtek World!

S. O.

Very quick, cheap and professional. Done an amazing job fixing my phone in 20 minutes, very impressed would highly recommend!

b.

Very speedy turnaround to repair my water damaged iPhone 6 (within 5hrs!). Lovely and helpful staff, excellent service and value for money. I highly recommend Coming here for all of your gadget repairs. Thanks guys

L. H.

Excellent service, fixed my iPhone screen in 2 hours, even picked up and dropped off in separate locations to suit my schedule. Friendly staff and good quality repair. Thanks!

J. M.

I love this shop. Sim Tek have always been the best regarding technology. I have purchased items for my Samsung galaxy phone. A hard back, which is so nice and does the job perfectly. Not to mention theTempered glass covers as well, all at great prices. I give this shop 5 stars. I would never go anywhere else. The owner is a great guy and nothing is too much trouble. I would strongly recommend SIM TEK to anyone who requires any help with their phones, tablets and computers. In fact a friend of mine bought a phone from them and to this day it is still in great condition. Thanks Sim Tek Janet Mullen

U.

My Macbook stopped powering on so I took it to Sim-Tek World on Albany Rd Cardiff. After a diagnostic test, they confirmed that the Mag port needed to be replaced. They said it was going to take a few days to fix but the next day I got a phone call to say it was fixed and ready for pickup. Fast efficient service, very happy. I would highly recommend Sim-Tek world to anyone, and I will definitely be using your service again. Thank you very much x

A. J.

Super speedy and responsive. Replaced a damaged Samsung screen at short notice where othe companies didn't have parts and really great follow up. Have been back several times for different jobs and each time quick and brilliant.

N. H.

I wanted an old phone screene repaired and visited two different shops. They gave me a quote of between £30-40. I then went to Simtek and was told it was the 'plastic cover' that was cracked, not the phone. I had forgotten it was on there as it's a few years old. Simtek were the only shop who informed me, so my experience was great as they were very honest.

A. C.

Managed to replace my Huawei phone screen after I dropped it on a night shift very quickly so I had it for my next shift that night, highly recommend amazing service. Thanks again!

C. N.

Kal switched my old iphone 7 battery for a new one, perfect job, done in 30 mins, phone looks and feels like new. Great freindly professional advice, incredible value. HIGHLY RATED!!!!!!!!!⭐️⭐️⭐️⭐️⭐️

A. B. M.

Simtek World were great! My laptop had a broken fan, so they ordered a new one and fitted it just in time for the 2nd lockdown. Much appreciated!!

B. S.

While they were not able to revive my water-damaged PRIV despite all efforts, I am very satisfied with the service received. I was given a detailed explanation of what had been done to the phone to bring it back to life, why that had failed and what I should do in the future to prevent a similar situation should something similar occur. I was also impressed by the professional attitude of the gentleman who looked after my phone and the general look of the premises - night and day compared to others I've walked past. While I hope I will not need their services in the future I know where to go if I do!

P. T.

Truly excellent service. Dropped off my iphone with a cracked screen, went around the corner for a coffee, then went back and it was done and dusted at an excellent price. Contacted other shops in the area and got poor or no response whereas Simtek were on the ball. Highly recommended and pleasant customer service. Thanks.

D. C.

Thought I needed a new battery but he explained that it wasn't the battery and to try and fix it, it could cost me a lot more so suggested I look into buying a new phone. Very honest guy and he didn't want anything for his time spent looking at my phone. Highly recommend

I. P.

My wifes phone developed a problem and I took it Simtek World Ltd in Albany Road today the 21st December 2019. Carle immediately identified the problem and within 20 minutes sorted it out and gave me some great advice going forward to what to do in the future. I was really impressed with their professionalism and excellent service. I have no hesitation in recommending them to you if you do have a problem with your mobile phone or computer etc then all you have to do is contact Carle . Don't miss out and go elsewhere as you will regret it. Ian Price

R. T.

Cracked screen on Huawei p20 lite. Although no replacement screen in stock, a quick phone call, prompt delivery from the supplier (negotiating a first drop off 👍), faultless fix, and the phone was ready that afternoon for pickup. 5 star service. Friendly chap too (Karl).

S. J.

My laptop developed a problem whereby I could not open downloads due to a virus message. I took the laptop to Sim-Tek World who fixed the problem without having to wipe the entire hard drive or costing me a new laptop. Great service and very helpful and informative. Would definitely use again but hope not to 😀

L. W.

Really pleased with the customer service from start to finish. My ipod repair was completed sooner than expected.I have now found a trustworthy repair shop.Will use again when needed. Highly recommend.

P. R.

Great service. We made an appointment in the morning - a new iPhone screen fitted while we waited. Will use again and recommend to friends.

A. K.

I keep going back to this shop because they are so honest and helpful. I highly recommend them. I noticed a poor review for screen replacement. I would say I have had 2 screens replaced and had no trouble at all. I did invest in a screen protector which has worked in taking the damage.

S. C.

I had my phone unlocked today at Sim Tek World on Albany Road in Cardiff and was really pleased with the service because it was quick! The staff was extremely friendly and receptive as well and the store itself is extremely clean and spacious. Highly recommend this place to all those who are looking to resolve sim card issues or phone unlocking =)

F. R. |. J. C. S.

Friday evening I dropped my work phone and smashed the screen. Saturday morning i dropped into Simtek and asked for a repair, luckily they had a replacement screen for my experia z5, 3 hours later i had a txt to say it was done. They even threw in a free screen protector. Brilliant service Expert knowledge Speedy turnaround and quality workmanship!!! Highly recommend Jon Sainsbury

E. H.

A really efficient service that can be trusted with your phone repairs. As well as being competitively priced, Simtek World will also provide you with a quality service. I recently had the screen of my iPhone replaced and they not only did this for a competitive price but managed to replace it within an hour. I have also had the screen of my Samsung phone replaced and it was as good as new, after replacement. Many friends have recommended Simtek World to me and I can see why. The staff are both professional and friendly. I will definitely be returning to Simtek World in the event of another cracked phone screen as they took the stress out of a stressful event. Thank you Simtek World!

M. P.

Brilliant service. Rang at 5:30 on a Friday, was given an appointment for 6:20. Phone screen was replaced by 6:45. Really friendly guy and very professional. Will definitely use again.

C. H.

I was recommended Simtek and also read the reviews which are mainly favourable. Went on Saturday afternoon with my daughters ipad which had a smashed screen. Quoted £59.99 for replacement and assuming they don't work Sunday said they would text when ready. Staff friendly and even took a look at my phone which I had dropped down the toilet!, luckily with no lasting damage.

s.

Amazing service! I got an IPhone 5s new battery put in and also a screen repair and it was done within 1 hour, really pleased with the result. 100% recommend!

k. t.

Went to few shops in the area however was quoted between £50-£100 to change my iPhone 5 screen, however at Simtek was a totally different experience was quoted £59.99 and screen was changed within 1 hr, was greeted with a smile, good service and efficient. Definitely recommend and would use them again! hopefully not too soon though, thanks Simtek

m. d.

Had my iphone screen repaired while waited as well as my laptop screen fixed in 10 minutes. Now that's what I call express service. By the way they are amazing for student offers too. Recommended to me and now I would like to recommend to everyone on google!!!!!! :-)

l.

Was so pleased with the value for money as well as the quick and efficient service. Took my iPad screen to be replaced and was fixed within an hour, ! Really professional.

A. K.

Dropped my phone and cracked the screen, popped in, and within 30 minutes my phone was fixed, I even Had time to get a hair cut down the road. Brilliant service, and great affordable prices. Well chuffed as my phone is all new!!

S. F.

Fantastic service & really great prices. Felt really looked after & amazed how fast my screen replacement took.

a. u.

Iphone 6 screen and home button broken. I was quoted astronomical amounts by other companies on albany road however carl gave me a wicked price for same day repair. Would highly recommend his services.

E. Z.

My iPhone was cracked and was clicking things that I wasn’t pressing! I booked an appointment for the next day and got it fixed within 20 minutes for such a good price!

N. P.

Amazing service, had a proper booking system during the lockdown. Repair was very fast and quality very good. Been using them for more than 7 years...they have never let me down. 👍

M. K.

I have had three family phones repaired at Simtek. Everytime a great experience. Would not use anyone else in Cardiff and always recommend to friends.

D. E.

My shattered handset screen was repaired in hours with an ultra-fast, courteous & professional service; I'd recommend this firm to anyone, and I don't normally leave feedback! These guys deserve it - Thank you Sim Tek!!

E. T.

Quick, professional service as ever with slick online purchase of service and easy drop off in store. Several of my friends have also used and recommended Simtek world to me so they are obviously doing something right.

C. W.

I’ve used Simtek world several times, and it’s my go to place to sort out any issues with my son/ daughter’s phones .Carl is very knowledgeable & provides a very efficient, friendly & good value for money service. Highly recommended!

R. F.

Excellent service from Sim Tex World - took my HTC Sensation in to their shop querying the price of a replacement screen. Very friendly staff and the cost was only £50 (I had been quoted £75 and £80) and the repair was done in an hour. Thank you Sim Tec.

H. S.

Needed to replacement my mobile phone screen. I called to get a quote & arrange an appointment. Very fast efficient professional service. Excellent Communication. Knowlegable friendly & helpful with my enquiries. Would use this company again&Highly recommend.

T. M.

Extremely helpful and speedy repair... Great value for money highly recommended if you need any repairs to your mobile phone. I left my phone with them and within 2 hours I had it back!

A. J.

Excellent response to initial query to mend mobile screen . Replacement screen ordered and fixed with minimum delay and efficient and courteous service. Would highly recommend

S. S.

I was really pleased with the service provided by Simtek World, the staff were very friendly, kept me informed throughout the process of repairing my MacBook Pro and checked that I was happy to proceed with the repair before completing it. Definitely recommended! :)

R. J.

Carl went out of his way to help - picked up my son's iPad in Pontcanna yesterday, new screen and fixed by today. Superb service, knowledgeable and friendly, and went out of his way to sort it before Xmas! 5*

T. T.

Resolved a water damaged Nexus 6P when my insurance deemed it "not economical to repair" for what I consider to be a reasonable price. Kept me updated on the progress. Only con: they shut about 25 minutes early on the day I came to pick it up so had to wait until the next day.

J. B.

My Iphone 5s smashed whilst i was getting out the car, this was on a friday afternoon and I was off to london that evening for the weekend. Went to a couple of mobile repair shops however they were unable to fix my phone in time, went to Simtek world and they were really helpful, they fixed my phone within an hour for a really good price and my phone looks as good as new! I would definitely recommend them!

O. M.

Excellent service, I have cracked my screen twice, both times reliable and fast - completed repair to both front screen and back glass in under 1 hour. Truly amazed at the service level

R. L.

LG G4 water damage - Very good service. My phone had water damage and a part had to be ordered in. It was very quick and they were done within a couple of days. Will definitely use them again in the future.

E. B.

Fantastic service. IPad collected in morning from where I work, repaired and returned in a few hours. Would thoroughly recommend. Great service and great price. Thank you!

D. D.

This is our 6th visit to Simtek World for various iPhone and iPad issues. Always incredibly efficient, clear detailed explanations and superb turn-around time. Even gave us a protective bad to protect my iPad from the rain. Highly recommended. Special thank you to Kal today.

D. r.

Excellent service from start to finish. Issue with Face ID when I got home. They were very approachable and offered to correct and investigate the phone straight away. Would highly recommend with any tech issues.

Z. Y.

Received an excellent service and quality workmanship. The staff there is friendly, knowledgeable, and willing to go extra miles to assist me. Would definitely recommend this shop to my friend.

T. D.

Excellent service my daughter is super chuffed to have her iPad back after cracking the screen would definitely recommend hopefully she doesn’t have any more accidents but if she does will be back 😊

D. J.

Good service. Good communication and honest about prognosis on phone repair. All turned out well in the end.

N. K.

Great service when I needed a replacement screen for my iPad. Friendly, quick and efficient. Why would you go anywhere else if you live in and around Cardiff!

A. K.

Fantastic service. Called with a problem...made an appointment at noon...took the machine at said time..by the afternoon problem diagnosed, communicated and parts ordered to be fixed. Amazing!

J. P.

Great job. Turnaround very impressive since item was ordered in, Overall cant fault at all! Would recommend and would personally go back.

T. O.

Professional attendant, very polite and fulfilled his promise of giving a call when my product was ready. Met my expectation of fixing the product

J. P.

Had to get phone fixed for work. Ddidnt get out before they closed but he went to the trouble of coming back to give me phone. All round top guy. Will recommend highly

M. F.

Absolutely amazing! Went there after work and asked for my phone to be repaired and it was done within 20 minutes and works perfectly. Would defiantly recommend!

P. N.

Fast, friendly and helpful service on a Sunday lunchtime, replacing my cracked Iphone screen at a reasonable price. Would recommend.

M. T.

Excellent service - friendly and professional. Came in for a phone screen replacement which was ordered for me that day as there were none currently in stock. I was contacted as soon as the screen arrived and booked in to have it replaced. Replacement itself only took about 30 minutes and my phone now looks good as new! Will definitely return to Simtek with any future phone problems.

M. B.

Great service repaired my iphone7 speaker. Good value and was within the quote provided highly recommend.

D. S.

Reliable and extremely fast service for repair of broken iPhone 5 screen - was done in less than an hour and for a competitive price. Would recommend this service.

L.

I have used Simtek World for my Z2, and more recently my Z3 compact, Staff were very good and very quick inn fixing both and giving great advice, I highly recommend this store over many others in the area,

B. P.

Had my iPhone battery replaced and cannot fault the quality of service from start to finish! Really helpful on the online chat and a very quick turnaround!

G. S.

Excellent service - fast and friendly.

R. D.

Sorted my ASUS Zenbook right out when PC World couldn't! Had a black screen when turned on, needed complete new screen. Amazing & quick service.

K. H. (.

Fast, friendly, and professional. Great job switching out my battery and not laughing at why it needed replacing.

M. D.

Fantastic service from these guys. Rapid repairs (screen replaced in two hours!) and great after sales support. Highly recommend.

L. I. (.

Smashed my iPhone in the afternoon, found this place got it fixed within 40-45 on site the very same day. Very nice team offered me tea ^^ and got free case from the boss! Highly recommend

N. B.

Great service, replaced the screen on my iPhone. Dropped it off in the morning and was ready by lunchtime! Would definitely recommend!

R. E.

I have used Simtek Word in Cardiff 3 separate times. Every time I have had great friendly customer service. I have never had any delays, they are very efficient. For example when I took my broken phone in the morning, He replaced my phone screen in 30 minutes. He even gave me a free phone case. They have saved my three times, with my laptop, xbox and now my phone. I gave them an extra £20 tip and he was nice he said he could not accept, I had to run out his shop to make him take the tip. Simtek World are great you always feel like a valued customer.

G. F.

Had problem with water damaged phone. Fixed same day. Highly recommended. Thank you

P. W.

Very helpful staff. Dropped phone off on Saturday morning for a screen replacement and it was ready to collect on Monday. Great service.

F. A.

Haven't picked iPad up yet but staff very friendly, pleasant and helpful. Got a text to say it was ready for collection within 24 hours. Impressive!

N. B.

Such a lovely guy and not a bad price either to fix my aux cord for my Huawei! Would recommend and he even gave a guarantee

L. T.

Very friendly and communicative service, only had to wait about an hour for my phone back good as new

n. m.

Good friendly service booked in iphone 6s screen replaced within the hour brilliant and trust worthy also had a great deal on case and sceen protecter

J. K. C.

Quick and efficient. A full diagnosis was done on my laptop in a couple of hours. The team is very polite and considered my opinion in the decision making.

P. L.

Did an excellent job diagnosing and fixing my macbook pro. And was very cost efficient and quick! Would recommend

A. B.

Great service. Friendly staff, better price than other shops, and repaired in less than 24 hours. I'd definitely recommend this place to others.

l. b.

Have had lots of dealings with these guys and have never been dissatisfied. They are always honest, no hidden fees and very helpful. Always our first port of call for any issues with our phones.

P. C.

First time using Simtek to replace battery and screen on my iPhone. Great service from initial enquiry to 30 minute repair. First class service very polite and courteous . Repair £80. Great value. Would certainly recommend

M. C.

I've used Simtek a number of times. Fast, professional and friendly. Highly recommended! Mike Chick

R. H.

Called to make an appointment for a screen repair - got seen same day! Only took an hour to have it replaced! Friendly staff and great service

J. F.

Amazing service I would give more stars, I love going down to the shop to fix my phone's and when I need help thank you so much for everything. Jess

N. D.

Excellent service, iPod was repaired in 30 minutes. It was the third time I have used the shop I will definitely use their services again!

A. T.

Really pleased with the service I got from Simtek world. They were friendly and helpful and offered the best rate to get my iPad fixed promptly.

M. J.

Professional 5 star service. Had specialist screen in stock and job done extremely fast and efficiently. Courteous and knowlegable gentleman.

C. S.

Excellent service. Replaced a broken iPhone screen within minutes. Highly recommended!

S. G.

Always a great and speedy service at a very competitive price. Thye've fixed 3 iphone screens for me now and it's been good as new everytime

S. M.

Spot on. Just had a phone screen replaced at a good price and in an hour. great service although I hope to never have to use it again

L. M.

Very professional and speedy- repair done within 24 hours and had a text to say it was ready. Would definitely recommend.

P. H.

Have used Kal for several Apple Device repairs, and have never been disappointed. My most recent visit was to get my Apple Watch looked at, as the screen had started to separate - we first tried resealing, and when that failed (through no issue with his work I should stress) a battery replacement. He always keeps you involved with the repair he considers economical, and the work he does it to a really high standard. Wouldn't hesitate to recommend to others.

E. D.

Excellent friendly service ,had screen replacement for Pocophone F1 fitted very quickly ounce part was orederd .

M. S.

Top bloke, honest and professional. I was ready to part with £40 to replace a lightning connector. Turned out it was just fluff!

P. B.

Friendly, helpful and very knowledgable. Combine this with great service and you simply don't have to go anywhere else if you need help with your iPhone

G. P.

I have used these guys several times for broken iphone & /ipads (we've got kids :), and the repairs have been top notch every time. Highly recommended!

G. P.

Excellent service. Professional & friendly staff. I phone screen replaced in one hour. Well done.

K. C.

Always receive excellent service here. Reliable and friendly with competitive prices 👍🏽🙏🏾

L. W.

Dived into today to get a iPhone screen replaced and as usual prompt professional service at reasonable cost, thanks guys

A. M.

Simtek world have been nothing but helpful. Staff have been polite and informative and are clearly very knowledgeable. I would definitely use them again.

c. m.

I was recommended by a friend to come here, I had my iPad repaired here and it was super fast service and happy friendly staff, I couldn't be more happy with my repair. I would certainly recommend this place.

T. B.

Very easy repair of i-pad screen. Completed with no hassle overnight. Called by Simtekworld when ready, and the cheapest in town. Well done Simtekworld.

C. H.

Very quick service. Phone fixed within 30 mins of calling. Good quality repair of phone drop on the road in the rain

A. T.

Without a doubt the best place to get your valuable items sorted with a best and high quality service along with honest feedback. The cherry on the cake to add up would be price worthy with a genuine and a friendly customer service. Kal is a true gentleman, highly recommended. Leaving a review for Simtek I would consider myself the least I could give back for their honesty and trustworthy business. Thank You 😊

M. C.

Amazing service, my tablet was repaired in super quick yime, im so happy. Thanks guys

a. w.

Very recommended iPhone 4 repaired rapidly and low cost. If I need further services will not hesitate to come back again

M. C.

Best mobile phone repair place around here by far! Lovely people and very reasonable prices.

S. M.

Really amazing service! Incredibly quick and proffesional, could not be happier with the service and I would definitely come back again. Very good price as well.

J. B.

Fast and quality service my iPad was as if brand new after having the screen fixed. Price was very competitive also

A. S.

Great service and lovely staff. Did a great job replacing my broken OnePlus screen.

J. P.

Excellent job done on a Samsung s8, excellent customer service and would not recommend anywhere else other than simtek

L. E.

Phoned today and spoke to Will! What a lovely helpful young man! Thank you thank you thank you. You have reassured me that my little boys Ipad can be fixed. Really grateful. Karen

D. L.

Cost quite a bit to get my phone fixed, but they did a great job. :)

B. P.

brilliant service friendly really good quality of repair and really good price for screen repair really good case bought for a good price and a free screen protector and a extra spare

J. J.

Great service, with a friendly interaction. Also a very clean shop, not always the case down Albany road. Thanks for the new screen. Good price too 👍

P. B.

Had my iPhone 6s phone replacement screen fixed really quickly, great staff really would recommend 😊

L. M.

Always come here for issues with my phone. Very friendly and professional, fair prices and quick service!

K. F.

Brilliant service. Quick and efficient. With a first rate repair. Many thanks. Thoroughlt recommend Simtek World.

T. P.

Best ever repairing the smart phones & gedgets on resonable rate. Friendly attitude. I like it & recommend to all.

T. C.

Excellent service, quick turn around, fixed 2 phones within a couple of days, really happy!

a. j.

The guys at Simtek work courteously and diligently to make sure my wife's iPad was repaired. You can trust them.

D. J.

Used this company twice in the past 6 months and they have been great on both occasions. Quick and friendly service

g. w.

Used on several occasions over last five years. Fast, friendly, and very reasonable prices. Highly recommended

H. L.

superb customer service and technical ability - been using them for 3 years repairing apple products - ipad and iphones

R. L.

excellent fast efficient service, Iphone 4 screen replacement completed within a few hours, would recommend SIMTEK

B. C.

Excellent timely service replaced my wife iPhone X battery in 10 mins and within 10 minutes of calling them on the phone. Friendly professional service.

l. p.

Used these guys on various occasions, brilliant customer support and brilliant service. Cardiffs one and only in my book

L. A.

Excellent service - have used them to fix iPad and iPhone and always been great

C. W.

Great service, reasonably priced - have used them twice once for a broken screen, once for a broken charge point - brilliant service both times.

D. J.

First class very helpful fantastic shop will always be going there Nothing is too much trouble I recommend it to everyone Brian

T. G.

Quick service and called back to say they had fixed one of the problems FOC as it was just stuck. Would definitely recommend them to others.

P. B.

I can only say as I find; the staff have been helpful and prompt both times I have needed them to repair my iPad. I would use again.

T. R.

Genuinely excellent service in every way. Would highly recommend to anyone who needs their assistance.

N. W.

Fantastic experience. Very helpful, quick and the replacement screen appears to be of good quality.

G.

Kal fixed my phone within 10 minutes of walking in the store. Barely had time to pop across the road for milk!

S. J.

Excellent service and value, quick professional throughout. Would definitely recommend.

M. G.

Absolutely brilliant five star service for a problem I had charging my i phone. Sorted in minutes, and with a smile! Thoroughly recommended. David G.

P. B.

Excellent service at a good price. Very quick turn around, friendly service.

N. W.

Brilliant, sorted out my water damaged iPhone quickly. Good communication and very professional.

S. H.

Excellent service and quality. Very quick turn around and very reasonable pricing. Thank you very much!

T. S.

Very quick service and friendly. Very helpful being a student to get my laptop back so quickly!

M. M.

Excellent service and friendly staff. Fantastic communication. Phone ready by the end of the day. Erin.

D. B.

Excellent service! Will definitely use them again.

A. D.

Great service and very professional. Warmly recommend to any one with phone or laptop issues 👍

J. E.

Great service, friendly, helpful and super reliable! First choice from now on.

J. P.

Superb service, so quick and efficient! Massive praise, i could not recommend this place enough!!

K. D.

Friendly understanding staff, repair done in less than 24 hours, good service.

F. F.

Very positive, hassle free experience. My phone works like new and the price was much cheaper than a quote I was given elsewhere. The service was professional and friendly and an honest advice was given. Phone was repaired quickly and there was very little waiting time since you can book your collection, repair etc. I had my other phones repaired in different places before and based on my previous, negative experience I was thinking to just get a new phone instead of bothering with repair. I would go to Simtek with all my future repairs and would recommend it to friends. All round great in my opinion.

J. C.

Good service and great communication. Would recommend this as a reliable and helpful repair shop.

A. R.

Very happy with the Service.. was quick and perfect.. Great customer service... Definitely recommended....

j. L.

Great efficiency and excellent price, had my Laptop repaired and up and running in no time!

H.

Very welcoming and professional service, quick and accommodating, highly recommended.

H. G.

Super-fast, friendly and fantastic service - nice place, good parking - definitely benusing again

J. J.

Great service today repaired my phone screen in 10 minutes- highly recommended

A. P.

Service is second to none , they put the customer first and give a first class service ! , thank you

S. M.

Great service. Very helpful and honest about my options and job completed quickly.

L. C. H.

REALLY PLEASED WITH THE QUICK AND FRIENDLY SERVICE IVE RECEIVED FROM SIMTEK. IPHONE SCREEN REPLACED WITHIN THE HOUR. HAPPY CUSTOMER :)

B. L.

Wouldn't let anyone other than these guys get to grips with my tech always prompt and a great service to boot

A. D.

I can't praise Simtek enough and would highly recommend them. No one else was able to replace the screen on my oppo phone. Simtek were always quick to answer the phone and get back to me. I received an accurate quote before the repair. They sent clear and prompt invoices for my insurance company. And on the day of repair, they were very efficient and quick. He even gave me impartial advice on the best screen protectors. I drove 30 mins for the repair and if ever I have an issue with a phone or device again, this will be the first place I go!! Thank you 🙂

S. M.

Great service, quick and professional. Recommended!!

A. T.

Excellent service; sorted out my laptop within 24 hours.

N. S.

Fantastic Experience, Really fast turnaround time and great price. Would definately use again.

C. M.

Very friendly staff, serviced in 30 minutes and great price!

D. J.

Best iphone repairs in Cardiff. Friendly, Helpful Service.

N. K.

Fantastic service, quick and a lot less cost than was expected! Highly recommended.

K. E.

Fast, efficient service and very friendly helpful staff. Definitely recommend and use again.

K. P.

really helpful, laptop screen fixed in less than30 mins. Would really recommend!

D. C. P.

Excellent staff and service..

J. M.

Speedy service, friendly and helpful staff, great screen repair. Thank you :-)

M. S.

I Must Say he is very professional and the customer service is excellent. Does not matter if you only need advise or repair he is always willing to help to get the best for his customers. Thank you Karl

C. C.

Recommended to bring my smashed ipad mini here for repair. Fixed that day, great service!

A. T.

Super fast service, my phone was ready even before the stated collection time

H. o. L.

Good communication and professional setting. Quick service compared to a lot of other places I tried.

s. u.

Extremely pleased with the services SIM TEK World provided, would recommend to anyone.

L. K.

Excellent service... phone fixed and returned within one day!

A. C.

Very prompt and professional repair of HTC Desire 610. Highly recommend.

V. D.

Very efficient. Fixed my screen on my phone. Highly recommended.

H. H.

Very quick to help and a fast service experienced with friendly tech guys.

C. P.

These guys know their stuff. They're polite, friendly, generous of time and very good at what they do.

L. M.

Very quick turnaround, professional job and great customer service.

N. Z.

I went there to see what the problem with my home button is, he had a look and fixed it within 5 minutes and it was such a simple fix he did not charge me

J. A.

Speedy diagnosis and repair and lovely customer service ! Would definitely recommend !!!

K.

Speedy repair and reasonable price for the service, would definitely recommend!

D. B.

Excellent repairs and service - used many times for home and work

S. D.

Great experience, efficient and friendly service. Highly recommended

M. A.

Great service. Flexible drop off and pick up.

K. S.

Great service, nice guys. Quick and cheaper than elsewhere.

M. L.

Speedy turnaround, friendly and helpful. Good value too.

K. W.

Fast, reliable, quality service!

C. E.

Fantastic service: quick and easy. Would wholeheartedly reccomend.

D. J.

Great speedy service at a reasonable price. Recommend the services they offer

G. H. W.

Excellent, efficient service sorted out my Google Pixel screen quickly and professionally........... Highly recommended 👍

H. R.

Excellent service and replaced damaged case FOC

S. L.

Fast and efficient turnaround. Broken iPad screen replaced the same day!

g. n.

The services were amazing! Quick and effective.

N. D.

Efficient and good quality repair of my iPad twice! Would use again

R. P.

Brilliant service. Answered questions, fixed screen in 30 mins

B. Y.

Fixed ipad within 4 hours! Great service!

J. M.

Absolutely excellent service - quick and friendly.

J. F.

Very professional l, excellent service!!!!

M. C.

Very fast and reliable service from professional staff. Recommended

J. C.

Very quick service and very helpful both in store and on the phone.

R. E.

Fantastic service. Very quick, friendly staff. Smashed I-phone screen sorted and as good as new within 2 hours of calling them. Highly recommend. Will be back again if any repairs needed in future. A few of years on from my first review - I have once again had fantastic service - over and above on customer care. Any issues with tech from phones to laptops this is the place to get it sorted - Thank You once again.

M. E.

Very helpful and did a good job.

J. M.

Really pleased with the service here at Simtek World. Great job!

D. W.

Friendly, Helpful Service....problem efficiently dealt with at competitive price

M. J.

Very polite, efficient and value for money

A. P.

Great service sorted out my faulty lap top. Would use again.

F.

Another top job by the guys in SimTek, and another 5 stars! ✨

R. D.

Very happy with the friendly professional staff good value for money

F. W.

Very happy with service, and very helpful, would definately use again........

A. A.

Always a quick, reliable & reasonably charged service.

C. O.

Brought my laptop in. Fully serviced. Fab service! Thank you!

T. S.

Great customer service for battery replacement on my 4 year old mobile which now has a new lease of life. Would recommend

G. A.

Excellent service with great customer care. I've been here for two times now, 1st to replace my phone battery 🔋 and to troubleshoot my Samsung gear watch. Initially he suspected that it's an issue with the battery, but finally found that its an internal connection problem which prevents it from charging. Did the job for very appealing price which I don't think comparable to others. Highly recommend his service.

A. F.

Fast friendly and effective. 2nd time customer.

C. C.

Perfect job, new screen in less than an hour!

M. S.

Fair price, good service, friendly staff.

P. W.

Good service, happy to help

C. V.

Very fast turn around and good quality repair.

s. A.

The staff is very helpful. And very professional

D. C.

Super fast, super professional 👌

C. G.

Excellent!

p. d.

excellent friendly service ..thoroughly reccomend them

D. P.

Great and Speedy Service !

H. J.

Great service, phone diagnosis followed by an appointment at the shop. Friendly welcome to the immaculate lywodraeth clean shop. Confirmed diagnosis and problem solved while I waited.

g. g.

Swift service, very professional, highly satisfied.

J. B.

Excellent service, would highly recommend!

B. R.

Efficient and professional service with friendly counter staff.

D. M.

Good quick service and great communication.

R. P.

Quick repair and at a reasonable price. cheers!

H. J.

Excellent. Fast service and hassle free

R. G.

Great service. Many thanks

D. 0.

Excellent service very polite and helpful

E. T.

Friendly, informative and super fast service. E x c e l l e n t

川.

Quick repair and good service! I like it.

K. K.

This is the only place to go in Cardiff. The professionalism and helpfulness is second to none. I’ve repaired several phones over the years and bought iphone11 and Xr from here - perfect

M. B.

Good efficient service.... Would recommend.

M. P.

Fast efficient and competitively priced

K. H.

Quick, efficient and friendly service.

A. A. H.

Excellent Carl so helpful

M. J.

Did the job very quickly

p. s.

Speedy service, no complaints

A. C.

Quick and good phone repair

S. H.

Quick trusted service

A. S.

Very fast service

A. C.

QUick service great customer service

R. M.

Excellent service. Had my phone back in 20 minutes and the issue I had has completely been fixed

A. G.

Great speedy service

R. P.

Great fast service

J. M.

Quick warm service

I. H.

Fast and friendly!

N. J.

Very efficient service 👍

R. D.

Fast service.

D. L.

Good helpful service

G. V.

Excellent service

D. P.

Excellent service

N. F.

good costumer service

A. a. J.

Excellent service. Would definitely recommend - really helpful and knowledgeable and saved my phone after being dropped in water.

K. S.

Good service

J. F.

Unrivalled customer service. Called at 8:30am on Monday morning, no answer but immediately called back. Spoke about the problem with my iPhone 11 (Charging Port Damage). Expressed how vital my phone was to my day to day business operation. Booked me in immediately at 9:15am. Repaired in 10/15 mins for a very competitive price even thought price was of no concern to me as it was all down to speed and turn around time. Bought a new case and tempered glass whilst I was in the store which they fitted for me their and then. Flawless.

m. y.

truly a pleasant welcome. The battery for my iPhone was not in stock but ordered immediately and arrived the next day. battery changed in 1/4 hour. I appreciated the advice I received. I hope not but if I had another problem I would come back to Simtek for reception and service.

s. k.

S. D.

n. k.

A. R.

R. J.

N. S.

C. L.

I. M.

The owner was fantastic. Will get all my phones sorted there. His advise saved me .

K. W.

Glad I was recommended this place, extremely professional and speedy service overall. The battery in my geriatric Sony Xperia XZ had finally given up the ghost and needed replacing, and initially it would have only taken a couple of hours of service and I would have taken my phone home the same day for £50. Unfortunately the first battery that I bought was faulty but I was kindly loaned a replacement phone to use over the weekend while I sourced another battery to be sent through the post. Honestly, having that bit of extra service such being able to borrow a phone was a godsend. When I finally had a working battery, I was able to have my Sony fixed within 20 minutes. For such an efficient and positive phone repair experience, I can't recommend Simtek World enough. Thank you again!

s.

Excellent customer service, efficient and very professional. Good quality products too! Highly recommend to family and friends. You have yourself a returning customer :-)

S. G.

Called in to fixed my Samsung A51 , and an iwatch, really helpful. Great job done. Would highly recommend to all my friends and family.

L. B.

I've dropped my phone more times than I care to remember and I always bring it to Simtek. Great prices, great efficiency and excellent service every single time it's fixed - I wouldn't take it anywhere else in Cardiff.

J. K.

Can whole heartedly recommend this shop! Had a screen replaced and very impressed how quick and efficient it was replaced. They tried everything to revive a very bruised and battered iPhone 7 to no avail but gave me an awesome deal on a replacement. Can highly recommend very friendly and great place to get repairs done!

E. J.

This is my second time coming to simtek and this time it was for a screen replacement. Amazing customer service and quick replacement. Dropped it off at 9 and at 1 I had picked up my phone with a brand new screen. I was even offered a replacement phone to make sure that they could contact me with any issues and to let me know when it was ready.

L. M.

I had an Iphone X that had died out of the blue. After a year of no help from apple i brought it to Simtek! Wow! Saved me £700 on a new phone and repaired within just 7 days. I was so happy oh my word. Couldn't recommend this place more to be honest. If you have any tech that you've given up on (as i had on this phone) just take it to Simtek and they could repair it for you as easily as they did for me :)

A. M.

Visited to have my 2013 MacBook upgraded with ram and a new solid state hard disk. Customer service was superb and when i even had a problem with my backup formatting they did whatever they could to help. Great price and turned around in 24hrs. A+ would recommend for sure! Machine works lightening fast now.

A. T.

Highly Professional, repsonsible and efficient with a good quality of work. Very genuine and 100% gauranteed that we can afford to present our product (either it's a laptop/mobile) in the best hands without a doubt. Highly appreciated for the helpful nature which we could very rarely find these days. The gentleman has got vital skills and good knowledge on the products in terms of repair and a great customer service skills which made my day the most, also most importantly a good value for money. Highly recommended for everyone looking for a genuine store for your items to be fixed. Thank You for making a pleasant experience. All the best for Simtek World Ltd. Thank You.

J. S.

I found Simtek World extremely helpful and easy to deal with. I just needed a new phone battery, it had to be ordered which took a few days then i booked a time to drop off my phone. An hour later it was all done. Lovely polite, helpful staff, i would definitely use in the future and recommend to anyone that has a problem with their phone, laptop etc.

S. F.

I phoned Karl at 8.15 not expecting an answer but he promptly booked me in for a 9 am appointment. He gave me excellent free advice about my damaged phone and I would definitely return to his shop. Good face to face advice is rare at this time and I really appreciated his friendly and professional manner.

P. J.

Needed a new battery for my Huawei P10 phone. Within 3 hrs of my phone call to them, a replacement was ordered from their supplier, received & installed. Texts & emails kept me up to date with progress and eventual request to call to have it fitted.

H. M.

Quick and efficient service. Droppen my phone and smashed my screen, fixed it and replaced the screen within hours of me taking it in and fixed my charging port for no extra charge. Gentleman in the shop was polite, very knowledgable, friendly and explained everything.

L. H.

Completely professional, quick and efficient! I broke my laptop last week and I asked for a free quote then next thing I know I’m booked in- great value too. Very happy with this service!

G. D.

The audio function on my Motorola G7 mobile failed after the phone had been dropped. Took it to Sim-tek who sorted it out within a day and a half. Excellent service at a very good price solved the problem. Pleasant guy on the desk made you feel like a valued customer not a technological idiot. Most grateful and Sim-tek will be my first port of call for any future problems.

p. w.

Hi I drop my s10 lite order me the part had it the next day and was repaired in only 20 minutes can not fault this mobile repair shop Is one off the best in cardiff great guy was so helpful and got 12 month cover for the part I can not say anything bad as I will be taken all my phone repairs to simtek World and will let everyone now you will not go wrong you will be super happy

K. P.

From start to finish an efficiently run business keeping you informed of progress. I had a broken phone screen replaced, part ordered and job done about as quick as it could be done. Reasonable price, given the standard of service. TY

C. G.

I brought in an older but highly specified Dell XPS laptop after it had suffered water damage. Simtek World quickly diagnosed what components required replacement (SSD and new Keyboard) and provided a reasonable estimate to fix the computer. I now have a really good laptop that feels as good as new. I was so pleased with the work carried out that I also two Iphone 6s batteries replaced by Simtek World. They did this to a high quality standard and within an hour of receiving the phones. I highly recommend Simtek World.

S. A.

This is the second time my family has had to use Simtek and first experience for me personally. Thoroughly professional and genuine folks. Had my iPhone and Laptop screen repaired within a hour. The price of repaired and quality of it was also exceptional. I'd recommend them to everyone with pleasure.

R. I.

Excellent service - opened early for me, superb turnaround, discovered a previous place had neglected to attach some screws properly but replaced them, which improved my screen brightness immensely and gave me a free screen protector. Would absolutely recommend

S. E.

I got my screen changed in 15 min, they are super helpful and quick

G. A.

This was the second time I have used Simtek and on both occasions they carried out repairs to my grandson's PS4 promptly and professionally. On this occasion, following a software upgrade, the PS4 was switching off whilst loading and playing games. Simtek correctly identified that the hard drive had become faulty and replaced it at a very reasonable price. It is now working perfectly and we are extremely pleased with the service we received. I will use Simtek for all my repairs from now on.

L. J.

Really lovely customer service, very professional and was really fast! Got my screen replaced in 10 minutes! Definitely coming here if I ever have another problem with my phone/laptop.

S. S.

Excellent work every time. I've had both a laptop and mobile serviced at different times. Very friendly owner. Always reliable and timely. Very transparent and honest service. Would highly recommend to anyone.

S. G.

Great speedy service. They sorted out a phone that was not charging easily. They responded very quickly and I dropped the phone in and it was fixed, cleared and soldered in 15 minutes. It only cost £20. Such a great service. Thank you.

K. M.

I took my phone to STW after accidentally putting it through the wash. Not only were they able to save my phone; they replaced the screen at a reasonable cost. The rear camera had water in it also, however I was told it should clear up by on its on, and if it didn’t, to bring it back, saving the extra cost of having an unnecessary repair. All this in 24 hours. I could have picked the phone up the same day, but was busy that afternoon. I would highly recommend this shop and wouldn’t hesitate returning.

I. W.

Called in today to have a chat about my LG G6 phone which was faulty .I was give advice and in the end I bought a used phone from Simtek .My experienced was the owner was very professional and very helpful ..many thanks

A.

Highly recommend Simtek services! Excellent customer service and the best repair shop in Cardiff! I have used Simtek services twice now and was very happy on both occasions, excellent value for money, friendly and honest service.

D. S.

Friendly, professional and efficient service. I was very happy with the speed and quality of the repair.

M. I.

Excellent service and quality. Broke my iPhone 6s screen by 12 30 pm, made an appointment by 2 pm and had a brand new screen by half 2 pm with a fantastic screen protector and case. I was so pleased with the speed and customer service, I would recommend to anyone I would for sure go back if I manage to break it again. My new screen came with a 12 month warranty but I have great trust that my phone will be perfect if I am not clumsy in the upcoming months.

T. H.

I had a dead battery in my old iPod Classic. Simtek World obtained and fitted a replacement quickly and at a reasonable price. Very pleased with the speed of service and the friendliness' of the staff . Would definitely recommend.

l. c.

Thanks so much for sorting all the problems with my phone all working great will come back if need anything else 100% recommend for anyone very friendly and helpful

E. B.

Received great service recently for replacing a cracked Honor Lite 9 screen. Quick service and a better price than the shop I used previously. Really appreciated them ordering a more protective case for me! Would definitely recommend

B. M.

I was recommended Simtek World by a number of people when my laptop screen broke. I booked an appointment for the same day and the laptop was fixed whilst I waited. It took less than 10 minutes. Couldn’t be happier. Very friendly and professional service.

D. D.

Absolute legend. Best in the bizznizz. My iPhone looked like a mosaic a 3 year old made with bits of basmati rice. In as long as it took to walk outside and sit on the wall, he replaced, not just the screen, but the entire front face of the XR. He’s not human bro. He’s been sent from SimTek World. The eyes give it away. 10/10? Yes 10/10

S. C.

Very friendly and professional service. Good location, easy to get to. Excellent booking system. Replacement iphone screen completed perfectly and in record time. A++++

C. P.

Had a broken USB stick and had been quoted a price for data recovery. Went to Simtek who did it at a 10th of the price. Have used the company before for laptop repair and I've found them courteous, professional and prompt. A definite recommend from me.

L. T.

Excellent service. I had a problem after initial screen repair of my totally battered iphone7 but had no problems returning and getting the problem fixed. Highly recommend. Simtek world will definitely be my go to company for future repairs. Although I promise to take better care of my phone in future. No more back pocket!!!! Thank you for going above and beyond. Louise

C. T.

Turned up at the shop to get my iPad repaired- needed a new charger port. Was advised the repair could take between 3-5 days, said I was going on holiday the next day, worried I had left it too late🙈. even offered a replacement, looking at my face of desperation knowing I was going away without the iPad 😂 However the gentleman was amazing, fixed it within a day. Incredible service, very very friendly and professional. Will Always use sim tech going forward.

A. A.

Kal fitted a broken iPhone screen for me at a reasonable price. Excellent service and turnaround for the repair. I have recommended his shop to my friends and family and will definitely use again!

C. “. D.

Popped in Friday just to have a screen cover fitted. Very quick, reasonable, professional, friendly, covid-aware. They fitted it for me, no extra charge. Definitely go back there.

a. T.

Both my I pad and I phone screens needed replacing due to cracks. Simtek gave me a reasonable price and provided a prompt service. The person I dealt with was extremely friendly and helpful. He also repaired the sound on my IPad which had a earphone jack stuck in it. Would definitely recommend and will use again.

A. G.

Great service. Quick, friendly and convenient. I was able to order my replacement screen over the phone and it was fitted in one morning. I was even given a spare phone to use while mine was repaired. Can't rate highly enough. Thanks.

M. F.

Used Sim-Tek World in Cardiff to repair my phone after I cracked the screen. The customer service was fantastic, giving me a clear, broken down quote when I rang and then getting the part in and dealing with it within a week of me breaking it. The price was very fair considering the speed and quality of the service. On collecting the phone there was a little bit of damage to the back case which occurred during repair, but was immediately told that a part had been ordered for it and it would be repaired without charge. It is very clear the owner takes great pride in his work and wants to leave you a satisfied customer. Will definitely be using this place again if I'm ever clumsy in the future and would recommend any one who is looking for repair services to use them. Amazing! :)

S. M.

Nobody could replace the battery on my 15 year old iPod classic with my favourite tunes on it-but these guys did! Fantastic service, professional and very quick. I will definitely use them again!

C. D.

These boys have been great every time I've had phone screen issues (3 times); they're polite, friendly and professional with an ability to get the job done well every time and in good time - by far the best tech repairers I've met in Cardiff so far! Keep up the great work boys!

R. J.

Amazing service at simtek! I took my partners phone in as it stopped charging and wouldn't turn on, the guy was so friendly and helpful he checked the charging port first off spent a good 20mins on it for me and didn't ask for any payment for his time. (it was closing time when I arrived) I went back the next day he ordered the right part and I only had to wait 1 day for the part to come in and for him to fix it for me, very reasonable price and wouldn't take a tip he said he would give it to charity instead! Top guy! Such great service we wouldn't use anywhere else! Thank you simtek

G. S.

Excellent service. Extremely quick, took my laptop in on Thursday for a screen replacement, they ordered in the required parts and my laptop was fixed by Saturday. Would highly recommend.

P. D.

Easy online booking, fast and professional repair to my OnePlus 8.

J.

Managed to smash the screen on my iPhone 7 - nearest repairer (with best reviews) was Simtek World - those reviews were spot on. Appointment made within the hour, repair discussed, price confirmed (great vfm!) and told to come back in 20mins. Brilliant service, great price and friendly guy! My new “go to” for any future repairs! Recommended.

E. S.

Great, friendly and above all honest service, I took my OnePlus in for a screen replacement (or so I thought), turns out the screen had just slipped, I was only charged for the service on the phone. Tidy guy in the shop, just a really easy and stress free process. I got a call when it was ready to collect.

P. B.

Dropped off my daughters iPhone XR for screen replacement. Fixed within an hour of dropping it off. Amazing service and a friendly welcome. I have one happy teen now! Highly recommended if you need this service...

L. B.

Very friendly and great service! Fixed my samsung tablet super quick, and for a great price too. Thank you!

A. M.

Amazing and fast services, friendly staff and reasonable price. I have been coming here twice for my battery problem and both of my phones work perfectly ever since. Highly recommended if you ever need your phone repaired.

C. M.

Customer service excellent. Cracked iPhone screen replaced while you wait in under 20 minutes. New screen also comes with a 12 month warranty. On street parking outside a bonus. I would well recommend this company.

C. P.

Great service with great prices, changed my broken phone screen really quickly and to a great standard. Staff was very helpful and went out of his way to make sure my phone was fixed. Unfortunately my phone wasn't fixed due to extensive water damage, however this was through no fault of the staff. Would definitely come again and will recommend to friends.

G. W.

Incredibly impressed with the excellent customer service from Karl at Simtek World. Just before Christmas I visited his shop to repair my screen, after a rival company had failed to do the job (and taken weeks attempting). Immediately he realised the the phone motherboard itself had been damaged and he promptly rectified the problem and kept me updated. Had I gone elsewhere I would probably have to have bought a new smartphone. I cannot praise him enough and will return here again should I ever have any mobile phone problems in future.

E. F.

Excellent, fast service at very reasonable prices! Would definitely recommend to anyone looking to have their phone repaired; I had an iPhone 6S screen replacement and it was done for me while I was waiting. Thank you SO much - you saved my phone!

P. P.

What makes this business stand out, in my view, is the amazing customer service. Within an hour of calling, one of the staff had visited my work place in central Cardiff and repaired my iPhone to a very high standard. Good quality repair that you should expect from a business, but outstanding customer service that exceeds expectations!

M. S. V.

My laptop was collected, fixed and returned to me in hardly more than an hour! Great emergency service! Very happy with the service, communication and cost.

Y. F.

Great service. Took my laptop in for a screen replacement repair on the Monday morning, parts ordered, delivered and all fixed next morning. Pleasant and friendly, and competitively priced. Thank you.

R. A.

XR iPhone screen cracked Saturday, fixed after 20 mins on Monday! Super affordable, super convenient, and a great service with warranty. very very thankful!!

T. H.

Efficient, prompt, friendly and reasonably priced. Have replaced broken screens on my daughters phone a couple of times and cleaned charging ports on several phones. Highly recommended.

J. P.

Simtek World was recommended to me by a friend, I'm so glad I took notice of their recommendation, had a little trouble finding the shop, so the owner actually came out to find me. I needed a new battery fitted to my Galaxy s6, I dropped it off and within 20/25 minutes, I'd received a call on the phone theyed lent me, saying it had been fitted and I could collect it. Really great service in my book, I was treated really politely too, no prima Donna act that you sometimes get from techy shops. They have an online booking in system that checks for replacement components in stock too. Hopefully I'll be getting no more trouble with my phone, but know where I'll be going if I do.

G. E. G.

Brilliant service, had a next day appointment very easily, screen replaced in just half an hour while I waited, top guy, top place, would not go anywhere else. Will be my only stop for phone repairs in the future. Highly recommended!

R. M.

Outstanding service - I brought my S3 mini in for a screen repair. The service was good value and very rapid. The staff go out of their way to do all they can to help and when the screen developed a slight problem they replaces it in 2 hours without charging. Look no further - the best phone repair shop I have come across.

T. A.

Super super fast and reliable service! Dropped my laptop for a screen repair and 15 minutes later it was ready for collection. Cannot ask for better service than that! Thank you once again!

B. H.

Forgot my gmail password but needed to borrow someone’s account to spread the word as a thank you! Cannot begin to put into words how impressed I am by the service that I got and the value that I received for my money. Best prices, best customer service and fastest repair time, was defiantly gobsmacked! Top quality work, you really do not even need to think twice if you ever need any phone work done, 100% would recommend to everyone!!! Thank you Cal for all your help! Dana A :)

J. K.

Great job again from Kal and the team. Fixed both my iPhone and iPad where others couldn't promptly and efficiently. Collected both items from my work and returned when repaired. I was kept informed and updated every step of the way and even had a warranty for the repairs. Brilliant, old fashioned service. Thanks again, guys.

E.

Very quick responses to queries, and once an appropriate part had arrived, only departed from my computer for about an hour. Professional attitude and excellent for keeping on the loop in case obstacles arose. Would definitely go back should I need any more tech fixed.

K. D.

I dropped my phone last night and was very upset when I found it was unresponsive. I found Simtek World on google and I’m so happy I did! The screen looks great and was fixed quickly. Excellent customer service as well. Simtek World would be my first stop if I needed anything else for my phone. Thank you!

A. S.

This guy is fantastic!! friendly, helpful and very efficient. great customer service. Phone screen had water damage that I was told could not be repaired. Not true, all done and working within the hour. Would highly recommend

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