Reviews of Three. (Cell Phone Store) in Hull (East Riding of Yorkshire).

Three

135 Reviews

107 Comments

Cell phone store

Cell phone store

27 King Edward St, Hull HU1 3RL, United Kingdom

Description

Information of Three, Cell phone store in Hull (East Riding of Yorkshire)

On this page you’ll find the address, open hours, more popular times, the contact, photos and real reviews of this business.

This business has received very good reviews from their customers, so probably it’s a place you should try if you are looking for this kind of services.

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Open hours of Three

Popular times

Reviews of Three

Z. X.

Had an issue with my on line bought phone. Iain sorted it out quickly and efficiently. The moral here is certainly have a look online as to what phone you would like but go to your local My3 store and buy it there. The staff will give all the advice and help you require. Top marks Iain and 3.

R. M.

I popped in on the 27th May due to losing my phone and I was very frantic about it. I was greeted by Alex and within half an hour I was sorted with a new phone, updated my contract for the better and by the end of it I felt really calmed down and reassured. He listened, he knew how to get me sorted quickly and I left really happy. If I ever have to return for any reason I'll definitely be going to him for a consultation again and I'd recommend him to anyone and everyone.

p. m.

Popped into store this am & was helped by Ian the store manager. What a nice helpful patient man he is. No question was too irrelevant to him. Couldn't have done any more to help a silver surfer. A big thank you .

S. A. W.

I visited the King Edward Street store today and I was blown away by the exceptional.service I received I had to shout it out. Lynn was so wonderful explaining about the new phones and in a way I could understand. I'm not really into technology buy wanted an up to date phone and I couldn't commit today but I will 100% be returning to that store. So happy to help and answer any questions no matter how silly. Put my mind at ease and will single handedly be responsible for bringing this technophobe into the 21st century. I do hope Lynn sees this as she deserves the praise as do the rest of the staff at the King Edward Street 3 store. Thankyou.

D. N.

A great shop with awsome informative staff, always a greeting, always a smile, tell them what you expect from your phone and they will help you to find the phone that's right for you. And at a price you can afford, I have used this shop for many years and have never had a bad experience. Unlike I've had with other networks. Pay them a visit and see for yourself

A. S.

If you want the best buying experience on the high street, visit this store. Alex was amazing, both friendly and very knowledgable. He took time to understand my needs and with his help I found the perfect phone for me.

j. a.

Really helpful friendly staff made us feel welcome. Listened to what my partner wanted from her new phone and gave great advice as to which one to go for.

K. F.

Alex was a very professional and helpful member of staff . 5☆☆☆☆☆ knowledge and was fab at explaining stuff to me . The store staff have always been helpful previously and couldnt fault the service . 👏 Alex is a lovely understanding guy

J. H.

I received excellent service with my problem,very well looked after & solved everything I came in for, delighted with everything you have done for me. I would recommend buying from store instead of online.

M. b.

Went to Hull Three store today as a three customer to ask for help.being of a certain age and being technically challenged .What tremendous service Iain, Lynn and Lewis provided for myself and my friend both Three customers ,They went over and above spending time explaining ,helping with accounts .getting us back to factory settings.maybe a few other Three shops would benefit from their approach to customer service.It felt like being in and fashioned shop where there was natter and business combined,.Top marks and Thank you for your patience and support with our problem.mpyra and Isabel

K. A.

Excellent customer service from Lucas. Our go to place for mobile service when we visit from Australia. Highly recommend.

j. h.

Was served today by Alex who made our visit so easy and stressfree can't say thank you enough well done 3 would highly recommend

S. T. r. l. m.

Problem with my phone..... Fixed for nothing but a smile from them .. no wonder I switched to 3 network and the phone wasn't even from them . Ty Iain and staff. #syayingwith3

H. J.

Excellent service given with enormous patience.Would highly recommend this store.

J. M.

Brilliant customer service from Alex. He helped me throughout the process of sorting my contract. He was so patient and when I went back he resolved my issue. Well done Alex .. you're amazing. Thankyou

G. W.

Excellent staff, nice and friendly, Excellent service and help, especially from customer service advisor by Alex.

B. l. S.

I went into 3 on King Edward Street on my way through town this week (I normally go to the other one) to find out when my daughters contract was due to be renewed as its her birthday soon, and I left with a new phone for her and a tablet with alexa for less than I was paying. I was greeted by the manager at the door who was very helpful and passed me onto the sales girl Lynn who is the most delightful person I've ever known to be working in a shop. The shop was very clean and I noticed the staff cleaning constantly. I will always return to King Edward Street in the future. Great service great people. 5 stars all around :)

J.

As soon as I walked into the shop, King Edward Street branch, I immediately felt at ease , Lynn and Alex were extremely helpful and patient showing me how to set up my phone. A week later I called in because I'd forgotten how to do something (it's an age thing) it was different staff, So sorry I forgot the young man's name, but I got the same five star treatment; nothing is to much trouble. June

a. l.

Absolute amazing service, Ryan's telephone manner and face to face manner was very friendly and welcoming, Iain severed us in store and was fantastic throughout and got us an amazing deal and then they was Lucus who clearly has no fear with his screen protecting experience 😀 All staff are brilliant and made our visit to the store and great one. Thank you to all.

M. W.

Needed assistance to reset phone spoke and Alex did all needed thank you fab no problem very happy. Thanks Alex

w. b.

Today I went into the Hull king Edward st store with my partner. We was approached by a lovely chap called Iain and our care was then attended to by Lucas. Well, all we can say is Wonderful Service!! Luke spent a very long time with us as we are no spring chickens and are techno phobes! He sorted out home broadband plus both our phones and explained it all so well that I was able to come home and set everything up myself ! He gave us the shop no in case I had any problems and I will pop back and see him tomorrow as I have a couple of questions about my new phone. His knowledge and experience shone through and we trusted his guidance. We was so happy I went and bought them some chocolate !! Thanks guys !!

7.

Great service! Alex was really helpful and sorted everything out in a prompt and courteous manner and saved me some money as well. Highly recommend 👍

d. n.

Had an significant issue with my new contract & number, Alex went above & beyond, spending well over two & a half hours with myself & my wife trying to get it sorted. In the end we couldn't get it fixed but he did absolutely everything he could to try & get it fixed. Thank you, will definitely come back.

B.

Love some good customer service and Alex was a fab example!

g. 1.

Visited the store today and met with advisor Lucas. Fantastic customer service throughout, great covid procedures, felt very safe. Nothing was to much trouble, as always, saved me money and would recommend this store highly.

J. D.

Alex was very friendly, efficient & patient.

H. T.

Lucas and Ian absolute diamonds the pair of them.Kind, curteous,proper gentlemen even hold the door as you leave.Customer service in this shop is second to none,no hard sells! they listen, they find you what you need at the best price.cannot rate these guys highly enough.

D. E.

Two weeks ago, I went to King Edward Street Three shop in Hull, as I did not know how to use very well my new three mobile. A member of staff, Lynn, helped me to set up emails in my phone, so I have easier access to them, and how to use it more effectively. She was amazing, she spent time with me explaining things about the phone. I am very grateful for her kindness and professionally. Than you.

R. T.

I went in to the '3' store looking to upgrade on to an improved phone plan, and even though there were a few issues and hiccups along the way, the salesman dealing with us was understanding, patient and worked through any and all issues excpectionally to get us what we were after. In the end the service was brilliant.

Y. M.

I was absolutely blown away when I went into the Three store in Hull town center yesterday, I am not very technical and Lynn was an angel in my hour of need. She took the time to explain in a language I could understand and I can now talk to my grandchildren in New Zealand this was the best Christmas present ever. The store was lovley and clean and I noticed the staff cleaning after every customer they saw I am a nurse and I appreciate such attention to detail keeping everyone safe. I was impressed. I've never left a review before but I feel comfortable doing anything on my phone now. Thankyou so much Lynn and staff at 3 have a great Christmas you all deserve it.

L. M.

I was until this week with another phone network and was just tired of their lack of service. I was shopping around for a better deal and went into Three as my neighbour reccomended it. I spoke to a lovley girl there Lynne, such a wonderful, bubbly personality and such enthusiasm about, well literally everything. I left the shop so excited about my new phone and haven't been disappointed. She moved my number over with ease and gave me some instructions to swap my photos and contacts over which was so detailed and helpful, and a contact card incase I need extra help, what a nice little touch. I appreciated the amazing service I received I wish more companies would take note. Not to forget Ian the manager who also spoke to me about the camera on my phone. And oh and if you didn't know your camera is a qr reader - well it is lol. I reccomend if you want a new phone and a much needed smile, most certainly visit 3 in town as you won't be disappointed. Happy new year to all of you and stay safe. Thankyou 3 on King Edward Street :)

M. B.

Just had my phone set up on a new contract. Didn't know what to do! Cara and Ian were excellent helping me sort it. Very polite and helpful and a pleasure to deal with them. Thanks.

S. H.

I spoke to Alex about upgrading my plan. He was very helpful especially as I got disconnected several times.

V. L.

The guys at the store were very helpful, great service & efficient, store was Covid Safe & all procedures were followed & I felt very safe. Iain, Alex, Lucas were all brilliant, as always!😃👏👏

O. T.

Alex and Ryan were very helpful in providing me with advice on my new mobile phone. They have resolved my issue and I would definitely return to this store in the future for any advice or phone issues!

R. R.

Great service using the online chat support, Alex was really helpful and made the process very easy. Can't fault the service.

A. T.

Fantastic customer service lovely been able to go into the shop and speak to staff highly recommend

g. g.

Alex & Lucas were brilliant, helping us set up our devices after our move from EE, setting up everything. Brilliant, thank you

G. M.

Alex helped me.... I'm am avid LG user and have been since I was a teen also the deal I wanted was no longer available.... Alex went out of his way to get me as close to the deal as possible so happy with my new phone tablet and headphones. Thanks Alex for going above and beyond xx

S. N. A.

Cata is THE BEST!!!!! She has made my entire life so many times with her amazing customer services. Saved me loads of money, kept me with enough Internet to watch as much Netflix as I want and at the best price. Great jobs guys, x

l. m.

What a wonderful experience we had in the shop today . Ryan was excellent on his customer service and even in difficult times he made our experience enjoyable

P. T.

The service was excellent very helpful staff sorted out exactly what I needed from my new device really enjoyable and welcoming, Alex was amazing, 10 out of 10

C. B.

I had a problem with my phone and a member of the staff helped me out, and got my phone working again. He was very friendly. Thank you Iain and I will return in the near future.

P. L.

Brilliant staff very helpful Alex wa amazing did everything for me he's a star

S. F.

Having visited your 3 store in king Edward street hull I must comment on the lovely young man named Lucas. He could not do enough for me and my partner very caring and so breathtakingly helpfull. With staff like Lucas you will be in business for ever.

B. G.

Went in last year for an upgrade was met buy a guy called lucas supper friendly great deal on phone. Went back this year met buy the same guy amazingly still as friendly and clearly passionate about what he does and giving us a fantastic service, the information he knows on all the phones is outstanding not one question he couldn't answer, I went in thinking I might cancel my contract came out with another 24 month contract and a phi E I wouldn't normally chose but I'm very very pleased 😀

A. R.

Iain was fantastic setting up my tablet and a very cheerful team :)

D. Z.

This is one of 2 of the Three Stores in Hull and both are equally as good as each other. Can always get what you need when you need it. Even if your not buying and you just want advice or information.

A. R.

This is a fantastic shop with excellent customer service. Even in these Covid times. All staff freindly and helpful, and willing to help once you leave the shop.

B. L.

The service off Alex a Ryan in 3 shop was 1st class thank you

R. B.

Excellent service and so friendly thankyou so much for sorting out my problem Iain

L. R.

Always brilliant service

N. N.

Excellent service and advice

J. O.

Staff courteous & helpful.

G. H.

Very friendly and helpful with social distancing and masks safety first I'd recommend them to anyone wanting a good reliable network

T. B.

Thank you Lynn @ king Edward 3store for sorting my whatsapp out on Saturday 29th. You were brilliant + much appreciated

P. B.

Excellent service, colleagues spent a long time helping me fix a troublesome problem on my phone, must of spent two hours in here. Excellent service, problem solved! 😊

J. F.

greet servce from alex got what i need

K. H.

Alex was fantastic help today what a top worker you are ☺️ well done you .... I'm a very satisfied customer thank you again 😊👍

A. H.

Very accommodating, and polite, nothing was too much for Alex who served us.would reccomend going in the shop.

M. W.

The team were here for me when I needed help, thank you so much!

A. S.

Very helpful customer service - special thanks to Alex and the help they gave me!

G. B.

Brilliant must be the only place anyone can get proper customer service. Alex was spot on and he gave 100%. Top Mark's!!!

a. g.

3 are the best and obliging very willing to help staff go that extra mile for you brilliant

J. R.

They are always most polite, informed and helpful. I am glad to be a Three customer. Many thanks all ... once again.

P. M.

Excellent service.

C. S.

Good helpful service by Lucas & Alex on multiple occasions.

A. P.

Had a problem with our wi fi the£22 we pay for unlimited we was only given 100gig and had great difficulty in trying to get the unlimited for the same price had to pay another £3 not happy

S. B.

Fantastic service, excellent customer service.

L.

Very helpful staff in the Hull store. Good Covid compliance

R. L.

Knowledgeable staff, and easily beat the competition for what I was looking for - really happy with the service.

N. H.

Saw Lucas in Hull store for some work gadgets! Always a pleasure and he always does a fine job for!

M. D.

Really friendly staff and giving good advise highly recommend them

S. S.

Staff are very friendly and helpful top marks A1. Fantastic value planns aswell.

G. F.

Best 3 shop in Hull, knowledgeable staff and not pushy, cheers guys

C. H.

Great enthusiastic staff. Really knowledgeable and helpful. First class

C. G.

Fab experience. Alex very helpful and very knowledgeable thank you

E. F.

Alex from Hull was great - really helpful

N. W.

Great service, friendly staff, top class information, highly recommended....

W. B.

I really loved the service and Im happy about It.

B. L.

The shop in town will look after you better than having to ringup the main one

N. H.

The service today was really good!

K. S.

Informative & pleasant

B. c.

Excellent service, friendly staff.

N. C.

Very helpful, thank you!

P. b. 3. c. (.

Great team on site with great offers available

D. B.

Really helpful short waiting time

P. T.

Very good service.

M. R.

Friendly staff, good service

g. f.

Good gear

A. G.

Friendly and pleasant staff

M. C.

Very good

S. S.

Sound technical support staff

T. K.

Phones!

M. M. A.

OK

m. n.

Very friendly

K. M.

Never been there.

A. A. M.

Cool guys...

C. M.

Very helpful

S. F.

Helpful staff

C. C.

Alex & Ian were very helpful and kind. I'd been on pre-paid for a long time and they quickly helped me get the phone plan that suited my needs, the whole process was very simple and straightforward. Thank you!

F.

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C. C.

R. W.

F. G. P.

M. W.

d. n.

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