Reviews of Three. (Cell Phone Store) in Leeds (West Yorkshire).

Three

167 Reviews

78 Comments

Cell phone store

316, Trinity, Shopping Centre, Leeds LS1 5AT, United Kingdom

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Description Map Open Hours Reviews Contact Photos

Description

Information of Three, Cell phone store in Leeds (West Yorkshire)

On this page you’ll find the address, open hours, more popular times, the contact, photos and real reviews of this business.

This business has received very good reviews from their customers, so probably it’s a place you should try if you are looking for this kind of services.

Map

Open hours of Three

Sunday

11am–5pm

Monday

9am–7pm

Tuesday

9am–7pm

Wednesday

9am–7pm

Thursday

9am–7pm

Friday

9am–7pm

Saturday

9am–7pm

Popular times

Sunday

9
10
11
12
13
14
15
16
17
18

Monday

9
10
11
12
13
14
15
16
17
18

Tuesday

9
10
11
12
13
14
15
16
17
18

Wednesday

9
10
11
12
13
14
15
16
17
18

Thursday

9
10
11
12
13
14
15
16
17
18

Friday

9
10
11
12
13
14
15
16
17
18

Saturday

11
12
13
14
15
16

Reviews of Three

W. D.

Person who helped us was lovely. Really friendly. Sorted us with what we wanted and it was really quick. Really happy with the service

A. S.

Did mine and my daughter phone contract. Very good customer service

Went to get a 3 Mobile phones contact at the Trinity center in Leeds. It was busy but the staff did their best in accommodating us. Nick was our advisor who guided us properly to find the best contract. His customer service skills were great. Thanks to him and Nick for looking after us during our visit.

A. T.

Service from Naz was exceptionally excellent and she also helped me with my phone

J. B. N.

Naz was super with helping me find a super deal and set up new tablet

Y. R.

Aneesa was brilliant. I always visit this Three store and she is always very helpful. A great part of the team. Such a helpful, friendly girl. Thank you very much for help.

S. W.

My partner and I called in with the idea of possibly upgrading..we are not very technically minded but today we were assisted by a wonderful agent called Heather...she was informative without being condescending and extremely helpful. We have both been with 3 for about 8 years and I can honestly say that this is THE best service we have ever had. Heather is a great asset to the company......thank you Heather. My partner called in today to get an upgrade on his phone. Aneesa was a great help, friendly, professional and extremely patient :). We have always been pleased with the service from this store. Thank you

y. t.

Naz helped me get the deal that I was interested in. Saved me money and helped me fix my network issue. I am happy with the customer service from her. She is a really friendly advisor and i will be comig back always to her. Thank you Naz.

Y. A.

The agent Naz was really energetic and helpful. She upgraded my friend and also helped me to change my address and load up my three application to register. Thank you for being so friendly

We had a complicated problem to sort out which couldn't be done via the live chat on the 3 app, the young lady that saw to us was amazing, it took some time but she did it, however we could see who I presume was her superior making gestures to rush her on through the perspex screen, it's not as though there was anyone else in the shop or waiting outside. Anyway top marks to the young lady for her much appreiciated help

J. A.

Had an amazing experience in Trinity shop! Being myself a 3 customer I brought my young sister to get the contract as well. Danny and Taina were simply amazing! Their were friendly and got us just the right deal. It has been a while since I have been treated to such high level of customer service. Thank you very much and I will send more people your way! Cheers:)

N. S.

Initial experience on entering the shop disappointing - greeted with little interest and directed to take a seat by the assistant manager, who left me waiting while dealing with a couple of other things, then came over to say he would be a while longer because he had to keep an eye on the shop for security reasons. He did shortly send over a consultant, Jacob, who served me quickly and professionally with the upgrade I went in for.

W. M.

Came in as my friend upgraded his account with friendly Naz. Luckily she was in today and her and Caolan helped me upgrade to the iPhone 11 they checked my usage and identified that i do not need unlimited. Thank you for your service ☺️☺️

T. t. C.

Thank you naz you so friendly and for everything you give support 👏👏👏

I give the store 5 stars even though it's closer to 4.2 due to small size and frankly adequate staff. On the plus side three as a company provide the second best 4G coverage/speed, and the cheapest unlimited data plan with unlimited texts and calls inclusive for £20/mo (SIM only). The best company is EE with 99.5% coverage to three's 99.0% or similar, the stats always change so check your own area by googling "4G coverage checker UK" and typing your postcode.

a. m.

Even the trainee assistant was soo helpful. Thank you

B. G.

The initial purchasing of my device and contract was straight forward. The problem was the store not changing my number over correctly which meant there was a hold up with the numbers changing. A bit frustrating because 3 telephone services are complicated and convoluted. Meaning it took a long time to actually speak to someone to get it sorted. Granted, once this was sorted and I had to ring around providers to sort the switch myself (after being told 3 would take care of it all.) The numbers moved over. Still not a great start for a new customer.

B. o.

Naz and her colleague Caolan helped me convert my top up to an data pack. She has been very helpful spending her time with me and registering me on my 3.

D. S.

The shop service is pretty good but the backup is like pulling teeth. Don't sign a contract in store if you're likely to change your mind they won't let you!

m. c.

I am a 61 year old doctor usually treated as an idiot by staff in phone shops. Aneesa (hope that's right) solved all my problems with intelligence and charm. She was amazing. Thank you!

p. m.

Exceptional. Older customer struggling with new tricks. The old dog is much better now. Thanks very much to Dan and his easy instructional manner.

J. B.

Went to trinity today ,and was served by a very pleasant and helpful member of staff Aneesa. She was so helpful in sorting my problem out. I left feeling very happy whith the service I received Thankyou once again Aneesa. jackie barber.

D. T.

So kind and a good customer service from her she is very nice and helped me get the deal that I wanted Thank you Naz for all your help in getting me my new A51 for the value I want to pay

S. B.

Absolutely spot on. The staff were excellent ( I think he was called Jack)

K. C.

My son lost his phone😤 so needed a new SIM card for another phone , the staff were really helpful in setting up a new one with his same number

T. F.

They're mostly all legends

L. M. S. P.

Very helpful got what I needed shazsad was very professional it was a pleasure to deal with him.

J. B.

Tom was fantastic even tho he was in training

O. L.

I will recommend any body extent staff and professional. Really helped me out Aneesa and Dan really took the time out to help me with my problem.

P. M.

Good large 3 store in the Trinty centre shop Assistant was able to satisfy my query regarding new Samsung A series phones felt pressed to upgrade but decided not now.

E. N.

Nick was very helpful lad. I went in for a new sim. He unvailed unbeatable offers to me as well.

D. G.

Excellent service the assistant took me through everything and was most helpful. He wasn't pushy or anything like that.

H. D.

I visited the store today to return my phone that appeared to be not working.i was seen by Lauren who was very friendly and really helpful she was excellent in helping myself with my handset as the shop was busy she did a excellent job very happy with the service from Lauren