Reviews of M I H. (Cell Phone Store) in Leicester (Leicestershire).

M I H

100 Reviews

5 Comments

Cell phone store

Cell phone store

341 E Park Rd, Leicester LE5 5HL, United Kingdom

Description

Information of M I H, Cell phone store in Leicester (Leicestershire)

On this page you’ll find the address, open hours, more popular times, the contact, photos and real reviews of this business.

This business has received very good reviews from their customers, so probably it’s a place you should try if you are looking for this kind of services.

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Open hours of M I H

Reviews of M I H

E. G.

I tell you what the audacity of some people on here do really make me sick. I was just going through the comments written by haters and scammers it crazy. I have been a customer for the last 16 years great service, great prices friendly chap always there to give good advice, very knoedgable in the field. What a great guy max is. Guy support this lad as you are not going to get better then this in leicester. You want good product and service then go to M.I.H COMMUNICATION.

T. O.

Hi Max, Great job on the Nokia 8, No more over heating, So very happy! Took awhile, but you apologised, so all is good, Fair priced repair, Thank you! 🙏

R. H.

Fantastic service. These guys are the tops and I am so grateful to them for their help over the last week. Thanks again - so much appreciated for digging me out of a big hole.

D. B. P.

Helpful knowledgeable staff. Gujarati speaking.

S. S.

I brought down my samsung s6 to Max at MIH because I wanted a second opinion in respect to have taken my phone to Samsung High Cross shop. Samsung were going to charge me in excess of £200 to repair my phone and explained that it would be uneconomical to repair and continued to show me new handsets. They recommended three issues to be put right including according to them they had done a UV test on the screen and found that the screen was blanked out completely ,not working, because there had been a leak from the screen into the back. This was from a visible scratch on the surface. I showed the phone to Max and he said it could be the screen or the IC unit inside. The screen cost inc supply and fit would be £150 and the IC unit would be £60 supplied and fitted. He also pointed out that the scratch on the surface was only superficial and there was no link to that to any leakage as was stated by Samsung. Anyway the issue was the IC unit and I got that changed and nothing to do with the screen. MY NOTEWORTHY OPINION is if you ever go to Samsung for repair whatever you do make sure you get a second opinion because they basically, to me, lied out of their teeth. I sent a message to the CEO of Samsung via their UK website which you can do and having explained everything in terms of experiences at both repair centres they actually blocked my email on my second email response from Samsung's CEO: Dear Mr Safdar, Thank you for your recent email to the CEO of Samsung UK. I am sorry to learn of your dissatisfaction with the service received when seeking support through our Leicester store and hope that I can provide some clarification. As you understand, Samsung as manufacturer of your handset provide support through repair. Should any damage be found to a product, this would incur a charge to repair as this would not be covered by the warranty. Irrespective of whether this damage directly relates to the reported fault, the inspection would be halted as the damage will invalidate the warranty of the product as a whole and the warranty would not be reinstated until such time as the damage is rectified through a chargeable service. Our service centre teams can provide advice should they view the repair to exceed the value of the handset and provide other options should a customer not wish to proceed. I understand that you have visited another service location which would appear to be an independent/non-Samsung business. This is of course your decision, however this may invalidate the warranty if a repair has been completed through a non-Samsung-accredited organisation, and until the service is completed on the remaining areas of the handset this would remain outside of warranty support. We are of course disappointed to learn that this experience has led you to no longer wish to be a Samsung customer, but trust that the above provides some confirmation of our processes and position. Regards Kirsty Caswell CEO and President Escalations Samsung UK - I cant copy and paste my email response because I will run out off characters on this message. But basically they blocked my email and it wasn't an abusive email neither

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