Reviews of The VoIP Shop - Business VoIP Phone Systems. (Cell Phone Store) in Leicester (Leicestershire).

The VoIP Shop - Business VoIP Phone Systems

73 Reviews

73 Comments

Cell phone store

Telecommunications service provider

Dock, Pioneer Park, 75 Exploration Dr, Leicester LE4 5NU, United Kingdom

Description

Information of The VoIP Shop - Business VoIP Phone Systems, Cell phone store in Leicester (Leicestershire)

On this page you’ll find the address, open hours, more popular times, the contact, photos and real reviews of this business.

This business has received very good reviews from their customers, so probably it’s a place you should try if you are looking for this kind of services.

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Open hours of The VoIP Shop - Business VoIP Phone Systems

Reviews of The VoIP Shop - Business VoIP Phone Systems

S.

The VoIP shop provides our phone system, which includes a separate wireless headset. When we moved offices, for some reason the headset wouldn't work. Muhammad, in the support team, has been fantastic in helping to resolve the problem, which required a replacement. At all times he has been patient, and helpful and when replacements have been sent, they have arrived when promised - with a follow up call to make sure everything now works. I can't fault the support services provided.

W. M. L.

A***** Company to deal with. Started talking to Zak, then Mohammad. Very attentive to client needs. They will work around you, excellent guidance skills, Competitive rates. Line porting was a breeze with the guys at The Voip Shop. As an end user I would highly recommend The Voip Shop to any company looking into moving their telephony system to a VOIP system. Cordless Handset arrived on time. Everything was setup and ready to use. Thank you Voip Shop for all your help and assistance since last week.

A. G.

If you want no nonsense, transparent and effective work done; look no further. We have dealt with Zak and Kieron. Kieron who installed our system has worked tirelessly to ensure that the system was fitted and works without any issues. The service they offer is absolutely brilliant, and I can’t fault them. Thank you guys for working systematically and honestly. I’ll be using you in future projects, and will recommend you without hesitation.

H. C.

We started with The Voip Shop back in March during the pandemic as we were looking for a cloud solution to help with working from home, and I am so glad we picked this company. We originally signed up with AJ, who is an absolute star. Still, since then, we have dealt with a lot of the staff there, and they are always helpful and professional. Nothing is ever too much, and they are always willing to help. In addition, the phone and cloud solution works great for us with no glitches. So if you are looking for an all-around phone solution with excellent customer service, I would recommend the Voip Shop.

N. A.

Muhammad helped me download the software onto both my laptop and mobile and I was then given an induction on how best to use on both platforms. Lastly, he checked I was able to receive phone calls via the Cisco Webex Apps on my mobile and laptop. Thank You Muhammad for the prompt action taken, and for the support provided.

B. K.

I have been with The Voip Shop since I started my business in 2017. I was recommended to them from a friend and I am extremely grateful for the recommendation. The customer support is phenomenal. The team go over and beyond expected to assist you. I highly recommend everyone to use this company.

F. H.

When looking to upgrade our telecoms, we contacted 4 local suppliers. We ended up with The Voip Shop because they stood out the most in every aspect from initial contact to final completion of works. We don't regret moving away from our previous well known telecom provider. The Voip Shop team's professionalism and integrity sets the hallmark of customer service. Thank you all for your efforts!

J. H.

My company has used the VOIP Shop for a number of years. We always use them to supply phone systems to our clients. The service and support is always excellent and they support us even out of hours. Would highly recommend any organisation to speak to them about phone systems.

S. C.

We are a dental, medical and skin clinic - communication is critical for the smooth running of our business. VoIP Shop have been immensely instrumental towards our success. They offer us tailored packages and complete all tasks swiftly and professionally. Zac and Mohammadi have been very helpful in creating bespoke packages and phone systems to our specifications - we are absolutely impressed at the speed at which they have done this! We cannot thank you enough :)

S. M. G. H.

Fantastic service from start to finish! Zak, Keiron and AJ from voip shop were awesome, super friendly, very knowledgeable and very helpful. A huge asset to the company! They not only assisted the business but also assisted our VIP client and were on hand anytime we needed them.

D. G.

What an excellent service from the team at The Voip Shop. Kieron was especially brilliant with excellent customer service. Sorted the issue straight away. 5*s

B. B.

My account manager Zak is definitely the best account manager I have ever had for anything. Initial set up was really easy and the after service provided by both Zak & Kieron have been one of the best. They are both always on hand to help with anything I need and priorities any issues we have. Highly recommend!

J. C.

Moved to Voip a week ago as they were doing an integration with our dental software. The company was great at helping us get away from our last supplier who turned really nasty when we tried to move and the service with Voip so far has been great. The integration with our software is working really well and loved by my staff.

D. L.

It has been nothing but a pleasure dealing with this company, AJ has been nothing but Transparnt pricing from the beginning, always there to assist and nothing is too much hassle. Highly recommend!

N. C.

Muhammad helped me setup webex app for my business, always very helpful, thank you Mo for your patience always there when needed Nina 😊 Electrolysis Wakefield

Q. C. D.

Excellent service. Quick to respond and resolve and issues. We used them to install a new phone system which linked to our dental software. The transfer of systems went very smoothly and they were on hand to guide us through or resolve any questions or actions that we had. Great customer service.

A. S.

Excellent service first class equipment superb call quality lower cost per month. After being let down by a national company I contacted The Voip Shop explaining the stress this national company was causing and could they help and advise, AJ offered to help! and help he did and within a day he had contacted the national company with ourselves on conference call helping us to cancel the new contract due to no equipment being delivered and no number porting date. We can not thank this company enough for all their help in getting our project back on track so quickly and effectively the telephone equipment installed and numbers ported within the week and at a much lower monthly cost. We highly recommend The Voip Shop . DC Tyres & Autocentre

E. D. E.

With a new phone system, the most important things to us were reliability, functionality, back-up (should we ever have any problems) and minimising the disruption during the change over from our existing phone provider. Having discussed this this with AJ from the VoIP Shop and his assurances we decided to proceed. The new phone system was installed on time and all of our existing telephone numbers ported over. Kieron from the VoIP shop commissioned the systems to ensure it was working correctly and has been invaluable over the past year, ensuring any issues were sorted out very quickly and professionally. Since the initial installation we have added some additional functionality to our phone system that all went very smoothly. One function which has been very useful over the past year has been the ability to allow people to work from home and still use the office telephone system. Thank you to everyone at the VoIP Shop for making this a seamless and simple process, a very professional company who does what they say they will do. Kind regards, The Team at Ducting Express

D. M.

Tremendous service. AJ and Mo have been exceptionally helpful in setting up a new phone system. Always there at the end of the phone to give advice and support. Couldn't be more impressed! Fantastic company to do business with and their pricing has been very fair

C. B. S.

Excellent service and support by the whole team. They are extremely efficient especially on their handling of the smooth transition of our phone system. Special thanks to Mo, Nazir and AJ for their continued support.

S. S.

The VOIP shop have been instrumental in assisting us with the deployment of a system that would allow our team to work from home as well as have the ability to switch between Remote and Office working. Our previous system was extremely complicated and did not achieve what we wanted. With a single call with Abrar and the team they were able to grasp our requirements and deploy the system in 48 Hours. We now have remote processes for our team as well as within our office. With our IT Support team abroad we now have a single comms method that allows us to transfer and work as a complete team without having any problems of offices in different locations. We look forward to continuing our work with The VOIP Shop as we scale and believe we have the perfect telecoms partner in helping us achieve what we require.

A. T.

Brilliant Voip solutions ...we switched from MS office Excellent service from the Team, especially from Kieron and AJ

C. C.

A solid all-round Voip Company and thoroughly deserved of 5 star. Cost effective hardware & software, amazing customer service and always able to get solutions to us fast if we're in a pinch. Our company joined The Voip Shop in March 2020 and even in extreme circumstances they have remained dependable throughout. A huge thanks to everyone at the Voip Shop and I highly recommends their services

V. P.

This is a great company that set up our telephone system at our dental practice. They are efficient and exceptionally cost effective! We can tap into the phone from home, make calls using our business line and they also intergrated the phone into a software so we can see who’s calling. Happy with AJ and the team at VOIP shop

D. W. H. &. P.

Wwe have had the pleasure of having The Voice shop manage our phone systems for around 3 years, their service is outstanding, I do not say this lightly. From day one we were guided through the process of Voip telephony, we didn't have to do a thing, it was seamless from the start. On going care meant that a new Open Reach line that for us had been all but impossible to get installed being almost off grid. The voip shop successfully arranged the installation of a new line for us, this took all the stress and hassle away from us. I short they were superb. Many companies promise the earth to get you as a client, after which you quickly become a number.. the Voip shop have continued to provide first class service, any queries we have are dealt with quickly and professionally. If you are looking for a Voip system then don't bother shopping around to save a pound, service like theirs is very hard to find, why waste your time and money,, call these guys. If anyone would ever like to know more of our experience with the voip shop we would be only too pleased to help.

G. U.

We've used the Voip Shop for our business phone system for over 5 years now. They are always available if there is an issue with BT and the service is second to none. I couldn't recommend them more - excellent!

Z. K.

Amazing, progressional and fast. The VoIP shop has given our school a solution to years of issues we had, the team is extremely knowledgable and will always go that extra mile to help you out. Zak is an amazing individual who puts customers first and foremost and the level of service the team gives is exceptional. I would highly recommend The VoIP Shop if you are looking to change your telephone system.

P. M. H.

I have been dealing with these guys for 5 years and lately i Started an Estate Agency They supplied me with the kit and 2 phone lines, I can simply say they are professional but this is underrated , extraordinary super service, The are very helpful running the extra mile to solve your problem. Especially Mr Abrar who is a genius and will solve any issue, Efficient service cost effective and reliable products. I think 5 stars is not enough.

S. B.

We used the Voip Shop when our business relocated premises. We had a great first meeting with Zak and AJ who listened to our needs and provided us with the system that we required. Everything was set up and ready to use from day one in our office. They handled everything without us needing to stress at all. They are always on hand if we require anything and provide an outstanding customer service. We would highly recommend them to everyone

T. S.

Our business has been using Voip shop for over 6 months now. We have been very impressed by the service all round especially from Zak and AJ. In an industry were other providers want to confuse you with jargon and complicated charges the Voip shop make it straightforward and to the point. They helped with a complicated set up process, caused by issues our end, and continue to offer support whenever needed.

M. B.

We have been with The Voip Shop about 6 months and I cant fault them. From day 1, AJ who we have dealt with has been more than helpful, always on the end of the phone if we need help or advice with something. Phone service is running great with very reasonable phone plans also. Would highly recommend these folks

O. E.

Thank you to The Voip Shop for a seamless transition and ongoing support. Aj, Kieran and the whole team have been fantastic.

T. M. C.

Have to say The VoIP Shop are well worth the 5 star rating. If we could give more stars we would. They have been absolutely excellent in every aspect. From initial setup to ongoing periodic support that we have needed. Nothing is ever too much for them. If you’re looking for an honest, trustworthy and reliable telephony provider, we would seriously recommend these guys. We’re confident you won’t be disappointed.

P. Y.

I contacted the VOIP shop about 18 months ago when I setup a new business. I needed to get a phone system and of course was conscious of cost. I cant speak highly enough of them - they are really informative, clear and offered me several options. I set my phones up with them and the quality and price have both been faultless. Its was literally as simple as plug and go. I've just had to add a service or two for a new employee and again they made everything so easy. They've help me with apps on PC's and mobiles so it always look like Im dialling from the office wherever I am. Very satisfied customer - Thanks guys.

F. L.

The team are very responsive and have been since my initial enquiry through to setup and ongoing customer service. Setup was simple, guidance was great. Haven’t had any issues to date with the service and the team have been quick to answer any queries and changes we have required for our business. Highly Recommended!

K. C. T. L.

Excellent service and support I cannot recommend The VOIP Shop highly enough, their support with the transfer from BT was exceptional.

P. J.

I was looking for a voip provider at the end of my contract with the current provider. My experience with the Voip Shop has been great from the first call, to setup and also if you require any support. I would certainly recommend.

T. K.

I contacted the VOIP shop several years ago as I was looking to install a new phone system for my small business. Ajay guided me through all of the options available to me, and took time to explain the features and benefits of their services. We have been so impressed with the ongoing support and service they have provided and nothing is too much trouble for them. I would wholeheartedly recommend them if you are looking to set up a VOIP system and want expert help and guidance.

I. W.

Great company to deal with. They spent the time to make sure they demonstrated the product, discussed our needs, ensured we have the ability to expand and upgrade in the future, and made a rapid delivery of the new service. They can help set up your new system, or if you are more technically minded like me, they are equally happy to let you set it up yourself. The products described seem accurate and they are clear and transparent with their pricing and setup costs. You get a dedicated account manager, and mine actually spent the time to give me tips on how to set up cost effectively and other useful communications pointers. Thoroughly recommended.

B. M.

We have been using the VOIP Shop for more than 3 years, my point of contact with them is AJ there's only one word to describe his commitment and service and that is exceptional. I would recommend them highly...

M. T.

Thank you to the Voip shop for always providing a wonderful service. Nazir helped us when we had issues with our own internet connectivity to the phones. The whole company is run very efficiently. The owners are fantastic too! :)

C. E.

Always there to help our businesses. Even when our outgoing provider had difficulties due to the current situation, the team at The Voip Shop worked tirelessly until the problems were resolved. Glad we made the switch.

S. S.

We have been on VOIP phones for a number of years, the first company we used were awful, the second was as bad as the first. Lines were constantly dropping, phones out of service and support was terrible. We were going to give up on VOIP. We decided to give it one last try. The VOIP Shop have been amazing in 6 years of usage we have never had an issue with our lines, the help and support from the guys is first class. I wouldn't look any further.

M. S. F.

We would highly recommend the VOIP shop for your telephony requirements. The VOIP shop provided Madani Schools with a quick solution during lockdown which allowed teacher to remotely contact pupils ensuring our privacy / safeguarding needs were met. at all times

T. H.

As a business we would highly recommend The Voip Shop. The service we were given by Muhammad was excellent.

B. C.

Good efficient service. Queries dealt with quickly. Helpful staff

S. M.

Excellent, professional and efficient service from all staff I have dealt with so far especially Mo, Nazir and Bhav.

O. E.

This company is extremely helpful with helping with your business. they go out their way to find a solution to your problem without charging. Their fees are reasonable and have a high level customer service etiquette. Excellent Choice !

G. S.

Fantastic service from the team, great products and support with a solid focus on performance 👍🏻👍🏻

J. J.

The level of service has always been excellent here. They are quick to respond and are always happy to lend a hand. They remain professional and patient and are a pleasure to work with.

K. D.

AJ and his team provide an excellent service. They go above and beyond and nothing is too much trouble. A very professional company and can highly recommend them!

A. U.

Unbeatable customer service! And the quality of the line is terrific. Love the app too, I can answer my phone any time.

R. M.

Superb service delivered in record time! Highly recommend. Thank you VOIP Shop

I. P.

The Best phone system provider in the UK from start of the order journey and the great customer service. I cant fault them. Thanks Guys at the voip shop. Tony

J.

I would like to thank The Voip Shop for an excellent service. A special thank you to Kieron for oustanding technical help.

z. g.

Really nice service. Highly recommended and excellent customer service. Voip team is really good

A. D.

Excellent customer service and great product at a reasonable price

R. D.

What a fantastic team and thanks to Kieron, for getting the job done.

D. S.

Great company, very happy with them

M. P.

excellent fast service , very quick and efficient and seamless service , i cannot praise the service we recieved , highly reccomended

H. C.

Support team are excellent, very quick and resolve any requests we have in a timely manner!

C. J.

Great service, nothing too much trouble, excellent.

A. J. G.

Excellent service and brilliant customer service

m. a.

Excellent Company- Very happy with their service

A. F.

Great service

L. W.

Very helpful people

N. s.

EXCELLENT SERVICE

P. H.

T.

S. H.

H. K.

m. y.

A. R.

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