Reviews of iSmash - Oxford Circus. (Cell Phone Store) in London (London).

iSmash - Oxford Circus

604 Reviews

132 Comments

Cell phone store

Mobile phone repair shop

Mobile Phone Accessory Shop

Computer repair service

Electronics repair shop

Electronics Retail and Repair Shop

Unit 2, Ticket Hall, Oxford Circus Station, Oxford St, London W1D 2LR

Description

Information of iSmash - Oxford Circus, Cell phone store in London (London)

On this page you’ll find the address, open hours, more popular times, the contact, photos and real reviews of this business.

This business has received very good reviews from their customers, so probably it’s a place you should try if you are looking for this kind of services.

Map

Open hours of iSmash - Oxford Circus

Reviews of iSmash - Oxford Circus

S. L.

Used them to replace a phone battery. There was initially a 5 day wait for the item to be shipped to the shop, but it arrived early and I was made aware. I was able to get the phone fixed 3 days earlier than original appointment. The team was very efficient. Great communication.

u.

Fast, efficient, well organised, I’m so pleased

L. K.

Happy people Meticulous work Value and precisio

A. A.

Amazing service and the specialist was very helpful!!!

P. W.

Excellent work on phone. Confusing shop to find.

R. C.

Great service. Fixed in no time.

E. W.

Such lovely people and great service!

B. G.

Excellent service - really helpful guys

T.

Good service and friendly helpful staff.

J. D.

Nice staff but very expensive.

A.

Very fast and efficient.

M. E.

Phone wasn't charging properly. Walked into the store. Maks the sales assistant had a quick look. Within two minutes he'd got my phone powered up again: dust had built up in the charging port! Super friendly service and free of charge too!

A. D.

Pricy but worthy!

B. F.

Fast and good service

B. A.

Great service!

ע. ר.

Saved me,

O. O.

Good

J. V.

Best service

M. D.

Quick service

G. W.

The iSmash team were so helpful! I booked an appointment online that was suppose to cost £20. However, when I took them my iPhone they were able to fix it within 5 minutes and told me not to worry about the cost. My screen had disconnected inside the phone meaning my Face ID and touch sensitivity wouldn’t work. Such a relief for my phone and lovely to be serve by such genuine and honest people. I will definitely go back again if I ever have an issue with my iPhone. Thanks iSmash! 😁

M. Z.

Quick and easy service. Friendly staff!

M. H.

L. R. P.

Great service, Anna was really efficient and solved the issue with my phone in a very short time. Definitely recommended!

K. W.

R. S.

I. E.

C. D.

S. N.

T. Z.

M. C.

S. V.

J. A.

F. S.

F.

Have used this branch of ismash twice - once for broken screen, once to clean front facing camera and always met by friendly staff who are very helpful. They get the job done quickly and efficiently. Would definitely recommend to a friend ✨

T. R.

L. H.

T. H.

Dropped my phone and smashed the screen. The guys at Oxford Circus could not have been more helpful. A little over 2.5 hrs later all fixed and genuine Samsung parts from an authorised repairer. Highly recommended.

P. H.

Not been able to hear anyone on the earpiece of my iPhone 8, fir over a year. I read it could be a loose connection. I asked at iSmash if they had a view idea to fix it. The engineer said he would clean it! Rubbish I said. I can’t hear anyone who calls it must be serious. The engineer said he would clean it and if it did not work I would not have to pay!! Nothing to lose. When he called my voicemail and put it to my ear he nearly burst my eardrums!! Brilliant. £9.99 worth every penny. Really!

A. v.

Had my samsung s10 fixed in a couple hours after I had smashed whilst on the tube. Great service, Fast and quick solution. Phone working great. Fantastic work from the technician Zeeshah!

m. a.

I got an issue with mute button on my iPhone 7, but they fixed it for reasonable price and did it very quickly. They also gave me a screen protector with discount. They were very friendly too.

A. P.

Very helpful staff (Vlad & Mark). Got my front screen repaired in an hour + got a protection screen & scheduled back screen repair. Absolutely great service

A. S.

I had smashed my samsung s10+ and specifically took a day off to go to samsung to get it fixed. After awful customer service from Samsung, on my way home I stopped off at iSmash in the station and I have to say I would DEFINITELY return and recommend others to get their phone fixed here. Naem - the manager was very accommodating- the tech guy repaired my screen within an hour and it works great. Super super happy with this service. You can absolutely trust them fixing your phone!

M. S.

I went with my cousin to get her phone fixed and they were really helpful. They have a much better price than apple, and it only took half an hour even though we walked in with no appointment, which you can’t do at other places. Overall would defiantly recommend

N. R.

Just ‘rejuvenated’ my phone and gave it another lease of life with new screen and new battery. The service was swift, professional and extremely helpful. Would highly recommended it and would like to thank Vlad for excellent customer service.

L.

Excellent service from Vlad ! Very helpful, professional and polite. Oxford street branch is by far the best in London. Thank you Vlad

K. A. M.

Had my iPhone screen and battery unit replaced for a very reasonable price. Very satisfied with the friendly and very helpful and very informative staff. Quick service also, took them an hour only. I would advice people to use this place and do not go to these other small independent kiosk. Had so many amateurish, rubbish repairs. I would certainly recommend ismash again to my friends and family. 7stars rating for them.. 👍

L. C. (.

Amazing service from Vlad who saved me from paying £80+ elsewhere .

J. R.

Excellent attention, service and professionalism shown by Zahid at the Oxford Circus Branch. A real pleasure to meet, interact & deal with. Helped me with a battery replacement - extremely happy with the efficiency and service attention.

H. A. L.

Great service and staff! A great team and highly professional service. Even though it was exceptionally busy the staff were polite, efficient and couldn’t have been more helpful. The phone was pristine when it was returned to me. Everyone I saw getting their phone back was also very please with the service. I’d highly recommend using this company, having used other similar services before, this outfit is definitely a cut above the others.

E. F.

Really fast, really helpful service. Really kind people too. Attila was extremely helpful, fixed my phone which had been previously screwed up by the previous owner who had messed up the motherboard of the phone! Attila fixed it even when we both thought we couldn’t! So helpful, so kind, so efficient and friendly people

E.

Went in for a new battery replacement, they fixed other things for me without any extra charges , thank you 😊

M. J.

Absolutely amazing service by brother nayeem! He managed me my pixel 4xl screen in record time where as Google customer service failed on me! However one thing about the ismash main customer service it's self was a fail because no one answers the phone no email reply nothing! It's non existent. If it wasn't for nayeem at the Oxford circus station store who chased the part for me nothing would have happened for weeks! So I highly recommend this store and the whole Oxford circus branch team! Thanks

S. P.

Ridiculously super efficient and friendly service - they even stayed behind when closing to fix my phone! Will throw in a good deal for you if you’re lucky :) Zahid and Naeem are totally smashing up iSmash The only place to go to get your phone fixed! Best service ever - you’ll be leaving with smiles 🤗

k. K.

I have replaced my daughters I phone battery and the camera lense at the Oxford Circus branch . The phone was repaired promptly, the staff were very professionally trained and when it came to the payment they made me aware of a discount that I was qualified and that I was not aware of. So, I appreciated their honesty and professionalism!

E. D.

Ismash is great - however this time the screen isn’t right (contrast is way off, meaning colors are poor quality) and I was told to adjust it in settings, which is a fob off. I can get it redone but that’s a hassle I don’t need…

S. L.

Yeah, just really good. Super convenient location. Price was competitive. Part was in stock. Repair (new screen and glass on iPad mini 4) was done in 60 minutes. I’d certainly use them again.

M. S.

Great service. New replacement glass for my smashed iPhone, done in 45 minutes. Very friendly and helpful staff. Pleased with the results.

A. H.

Super friendly and helpful team and repaired my phone in less than an hour. I couldn’t be happier with the repair and service recieved here! Thank you so much guys!!

A. G.

From the very first call taken by the very efficient sales rep Mr Vlad to the booking confirmation sent through extremely professional service . Special thanks to Mr Mohammed Zeeshan the very efficient technician who did an absolutely fantastic job on my Samsung s8 phone cant thank Zeeshan enough . I would definitely recommend the oxford circus branch and especially recommend Zeeshan to work on your phone . Thank you guys well done

D. L.

iSmash @ Oxford Circus underground - a car ran over my iPhone X, screen was completely damaged so I went to Apple and they said they cannot fix only the screen if the back is damaged as well so I'd have to pay 580£ in exchange for a new phone. So someone recommended iSmash and I found them in Oxford Circus, they fixed my phone in 1hr, everything is working as if no car ever went over it! And the staff is soooo kind, helpful and professional. Especially Jameelah! she even gave me a discount at the end and made my whole experience 10/10. I never write reviews cos I can't be bothered but they deserve it. Totally recommend. Ah and also the guy who fixed my phone and therefore saved my life (lol) is Zeeshan! Thank you all.

R. J.

Parts are not Apple original, but quality seems ok, better than before. Service is good, and if they get something wrong they'll put it right and make up for it. If going here during peak times you have to enter the station through an 'exit' (marked with no-entry signs), because a one-way entry system is in force - otherwise you'll never find it.

K. B.

Niam was very helpful, he was able to assist me with everything i needed. The environment was very welcoming and friendly the staff were all helpful. Maks was very kind and helped me with my damage screen. The prices are also very decent.

Z. S.

I had my Pixel 3a XL screen replaced here today in under two hours. They did a excellent job and for a reasonable price — highly recommend!

J. J.

This is by far the best place to get your phone fixed in London if your in a hurry. The turnaround is very fast. Highly recommended

J. P.

Absolutely stellar - you get speedy, efficient and top notch service. You are in good hands with iSmash. I booked online and 30 mins later my phone was fixed.

A. H.

Amazing service. Walked in at 16:30 and collected my phone within 45 minutes. Vlad assisted me and carried out the repair, extremely helpful and knowledgeable. Would definitely recommend.

L. P.

Thank you team - my phone looks as good as new! I really appreciate the rapid fix and your excellent customer service skills. Best wishes, E

J. W.

Brilliant service and prices every time I have visited. Marshall and Vlad have been very professional and friendly. The staff behind have also been professional and prompt with fixes. Wish I could give more stars definitely recommend

H. W.

Quick, efficient service and a good price! They were kind enough to add a phone cleaning free of charge.

H. G.

Quick and professional repair service. Competitive prices and don't erase your data unlike SAMSUNG REPAIRS! Half hour turnaround. Excellent!!!!

L. W.

I was very pleased with the excellent customer service from Mark and a great job on a tricky screen repair from Sayid

J. R.

Amazing store! Apple store told me my phone was beyond repair but these guys fixed it within 30min. Amazing customer service! Thanks Zahid and Charlie!

s. b.

Very good service BUT did not have same repacement colour case AND I had to return as fingerprint scanner did not walk New replacement at no charge perfect BUT yet again a new different colour case I realise that S7 edge is old model so not too surprising Overall very good service and helpful staff

C. X.

Vals was amazing, fast and efficient. I would gladly go there for any other issues

L. H.

Loved the service i received.. Mustafa was a great help and went beyond to help me with my phone troubles great advice and really friendly :)

M. S.

The girl that helped me was amazing!! She cleaned perfectly the jack of my phone in 3 minutes! Beautiful service

D. H.

Really professional and quick repair. Can only recommend.

j. s.

Fast and efficient service and reasonable price for phone that had water damage! Fingers crossed I can retrieve some valuable data. Thank you Kat for your help.

N. i. w. s. B.

Fantastic service; friendly staff. Microphone on Samsung note 2 broke down - they serviced the phone within 10 minutes at no charge!

A. M.

Absolutely excellent service. Faster than anywhere else I‘ve been too. Very friendly staff. Will definitely recommend to all my friends. THANK YOU GUYS!!!!

B. T.

Excellent service. Screen replacement for S8 Samsung Galaxy within 1hour. Brand new look !

T. A.

Very friendly staff who helped a great deal with my phone screen repair. I would highly recommend

A. S.

Saved my phone in 45 minutes for a fraction of the cost I was quoted elsewhere. Incredible service!

A. S.

Sorted my phone out in 5 mins, didn't oversell me, was upfront that it was going to be a simple fix, great service!

P. P.

Excellent fast and not expensive service - much cheaper and much, much easier to deal with than Samsung or Carphone Warehouse. I recommend 100%

L. O.

The guys are amazing and very friendly ! And they fix my screen in 20 min ! Thank you Zahid for quick help :) I will back here

N. R.

Excellent service, Very friendly Staff, spoke to Kat who explained everything and told me when it will be done! The repair was excellent and I’m very happy

S. L.

I had my phone serviced by Anna, great service, quick turnaround and very convenient location wise also. Would definitely recommend iSmash Ox Circus to anyone unlucky enough to break their phone. Thanks a lot! 5/5

A. O.

Changed my pixel 2 battery with the utmost of care. Really happy with their service. Thanks guys 😊

R. B.

The team at Oxford Circus couldn’t be better. Despite them working in ridiculous heat and with poor connection they always have a smile and fix in record timing. Special shout to Nadeem and Adeylle. Thanks guys.

R. A.

Very quick service and phone looks great! I smashed! They smashed, well unsmashed 😆 thanks guys @oxford Circus station

C. S.

they were great, walked in off the street wanting a new battery and all done in 25 minutes

K. T.

Fast and friendly service. Would use again. Only issue is getting back to the shop once you exit the station - you have to come back in via a no entry sign!

J. B.

Great service & sorted within half an hour! A little hard to find due to the no entry system of Oxford Circus, but once you’ve found them you’re in safe hands

D. S.

Found the store by chance as I was exiting the tube. Had a broken screen on my S8+, 30 minutes later it was fixed and as good as New, very happy

P. M.

Marshall was very king with me, she received my self with a big smile, to be honest this attention is difficult to find nowadays. Thanks Marshall, definitely will come back

G. H.

Taken my phone here twice now, nice people, fast service, cheaper than most places, would recommend

R.

Excellent repair. Efficient service. Difficult to find as it is down the no entry staircase from street level with no signage to assist. Quite expensive.

K. B.

I was really happy with ISmash Oxford Circus , I was served quickly, they were very knowledgeable about my issue with my damage iPhone,. The price was £160. I think it was good value, compare to my phone insurance and much more convenient ! plus I received great service from Smash team ,

G. S.

I was here this morning for problem with charging phone. Friendly and quick service would definitely come back again!

V. N.

Very helpful and polite. Marshall in paticular was very kind, he knew what was wrong instantly and fixed my phone.

J. D.

Great service replacing pixel XL 3 rear glass. No problems

S. D.

fantastic service. easy to book, and very professional and kind staff. highly recommened.

T. K.

Friendly, fast and repair well done. Reasonable charges too. Very convenient location for me too.

M. R. A.

Thanks so much for getting my screen sorted. Very friendly staff, quick service, I recommend them :)

D. H.

Really good service Mustafa help me identify what was wrong and dealt with my repair very well and very funny and chatty guy

C. D.

Thank you so much Zahid for helping me today !!! Fantastic service, couldn’t be better

P. C.

Very helpful staff and prompt service. Repair appears to be of good quality.

N. T.

Friendly helpful staff, quick service in an hour!! Reliable and cheaper than other stores

k. k.

Superb service from Vlad and Anna. Really quick turnaround and very nice to deal with too. Well done and thank you

G. P.

Very efficient and friendly stuff! Very responsible, they know what they're talking about! I'm really pleased!!

C. H.

Friendly and effective. Managed to get some uncommon parts so could fix same day .

M. K.

A very busy branch but lady at the reception dealt with my phone service very quickly.

M. S.

Quick service. Lovely people. This is my second visit and would use them again

K. B.

Always a warm welcome and great service. Quick and professional. Highly recommended.

T. S.

Fixed issue with charging port at no cost in a few minutes. Highly recommend.

R. J. B.

They changed the screen of my mobile in 5 minutes in front me! Very kind and professional!

A. E.

Sorted in 2 minutes by Ana. Highly recommend

M. A.

Staff were so supportive and quick very friendly. Great team

A. K.

Excellent service and results. Very convenient. Will use them again

F.

I would like to thank ANNA specially VLAD for fixing my phone today it’s pleasure to meet u guys appreciate it so muchh! I recommend Ismash when u want to fix your phone. Thank u aswell for make me feel home 🙏

M. J.

Competent service, but very overpriced. The location is also a bit tricky to get to

S. V.

Friendly, reassuring personnel with a quick and efficient repair; very impressed!

J. F.

Very quick service and top quality people.

F. S.

Good quality replacement work very good but a bit expensive. .

J. G.

New screen in 30 minutes. Zero hassle. Lovely guys.

J. S.

Impeccable service, very helpful, exactly what I needed in a bind.

l. n.

Amazing fast, friendly service. Phones as new!

T. A.

Super helpful and kind staff Very quick and great service

B. J.

Great customer service. Very helpful and friendly!

M. C.

Perfect service replaced batter faster they advised

M. G.

Extremely efficient, reasonably priced and friendly service! Thanks for fixing my screen with such great expertise !!

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