Reviews of Ralakde Stoke On Trent. (Cell Phone Store) in Newcastle upon Tyne (Tyne and Wear).

Ralakde Stoke On Trent

347 Reviews

225 Comments

Cell phone store

Mobile phone repair shop

Mobile Phone Accessory Shop

Mobile Phone Shop

Computer repair service

Computer service

Computer Shop

Electronics company

Phone repair service

Repair service

Screen repair service

Unit 5A, Victoria Rd, Stoke-on-Trent ST4 2HS

Description

Information of Ralakde Stoke On Trent, Cell phone store in Newcastle upon Tyne (Tyne and Wear)

On this page you’ll find the address, open hours, more popular times, the contact, photos and real reviews of this business.

This business has received very good reviews from their customers, so probably it’s a place you should try if you are looking for this kind of services.

Map

Open hours of Ralakde Stoke On Trent

Reviews of Ralakde Stoke On Trent

C. B.

Very professional reliable service. I’ve used this place Many times having kids who always smash their phones. The owner is friendly and trust worthy. The work is always superb. I called in on Friday at 4.20 pm without booking, for a screen replacement iPhone 11 and it was done by 4.30hrs. Competitively priced.you can ring for a price before you go. I wouldn’t go any where else. Thanks

l. a.

Took an iPhone5 to be repaired very friendly young lady on the desk they said they couldn't repair it so I asked if they had any for sale they sold me one with a bigger memory with 12 months warranty they couldn't have been more helpful and they weren't pushy in trying to sell me a phone will definitely recommend and go again

k. s.

Fast, friendly service. Best in the area for all types of repairs with affordable prices.

r. g.

Wouldn’t take my stuff anywhere else. Amazing customer service and a quick turn around. Thanks guys x

j. w.

Excellent friendly quick service replacing an iPhone battery very reasonable too

C. H.

Very good 10 out of ten thanks

A. P.

Great last minute service. job done to a high standard nothing was to much trouble

D. M.

Out standing quality, excellent customer service done what ever he could to help me out , strongly recommend definitely best prices around thanks once again mate

D. S.

Turned up at 5pm and at half past left with a new screen and a protective screen thrown in.

A. L.

Definitely recommend going here if you ever need a repair for anything, the man that did my phone because I kept going back because I’m clumsy with my phone and just kept dropping it, it also went off on me at one stage and I never thought it was going to be fixed, thought i would just have to throw it away! But then I decided to drop it a few more times on accident 😂 and it was no longer fixable but I can’t thank them enough for doing the best he could before i broke it again! Very helpful and very good at what they do, especially the man who did mine! They sell phones too and I bought one off him wasn’t too extreme with the prices and he kindly put me in a free phone case and it’s still going strong now! No scratches, nothing! But yes I highly recommend going here! They are also so polite 😊! Wouldn’t go anywhere else now other than ralakde.

C. W.

I dropped my phone and managed to damage the rear camera. The friendly staff advised me to bring my phone in and within 3 hours they'd replaced the camera and my phone is good as new. Fast, professional, friendly service - couldn't ask for more.

Y. S.

A great business with friendly staff who are happy to help. I took an ipad for repair and it was ready to collect the same day after just a few hours. Very satisfied and reasonably priced would highly recommend.

V. A.

Great service and great pricing! Possibly the only place in the area to do just glass change for Samsung S9s, and also accommodated for me to get the repair done within an hour. A bit further away if you don't have a car, but would recommend for their service!

L. M.

Exellent service and really quick Done same day. Highly recommended

I.

Replaced my phone screen rapid. Good service. Would use again.

D. T.

Brilliant service. Very quick turnaround and the best prices found. Highly recommend.

C. P.

Broken laptop repaired efficiently and economically.

A. W.

Top marks for a prompt repair that’s guaranteed!!👍👍👍

P. H.

Thank you for the repairs to my TV and ps4, nothing too much trouble and excellent service, kept updated throughout the repairs 😊

K. H.

Top class!! Fixed my children’s 2 iPhones in under 2 hours, always happy to help at short notice. Highly recommended company, you will not find a better service or price! Thank you so much! 🤗

J. S.

Brilliant...kept us informed all the way thru the process. Very cheap too. Definitely be using again.

P. H.

Very helpful and quick and first class service

G. J.

Always the best place get phone done fixed etc the boss that owns the place is so brilliant and understanding you can actually sit and wait .my daughter has broken her iphone several times even boxing day and he has sorted it low cost and top notch recommend never go anywhere else ..... His workmanship and Passion for phones is the best

E. C.

Really helpful and a great service

A. C.

I've had a few devices repaired at Ralakde now and will not go anywhere else absolutely brilliant service

P. D.

Excellent company , very efficient , good value reasonable and very helpful

C. G.

Excellent service and very knowledgeable..a great local company to deal with and also very reasonable prices

M. W.

Have used Ralakde a few times now for mobile phone repairs and ipad repairs and screens and cannot fault them at all! Great service, very fast turnaround and cheapest prices around. Even got my sons ipad battery replaced during lockdown with no issues at all. Very friendly and responsive to messages too, would highly recommend 👌

R. K.

Most friendly and helpful in every way possible and great fixing mobile

R. P.

Great repair. New screen on my Huawei. Done professionally and quick repair. Great value

D. M.

Great service, fast, knowledgeable and efficient on PC repairs.

S. C.

Im SO GLAD I found these guys.....Was told by another local repair shop my iphone 6s was beyond economical repair, found that NOT to be the case....Ralakde repaired it within 24 hours at an amazing price. I Will definatley use them again and recommend their services to anyone....very courteous, polite and professional.

B. C.

Great service! Fast and efficient. iPhone 6s speaker replacement and iPhone 5 battery change done while we waited.

B. s.

Great place and amazing customer service really knowledgeable. Fixed my iPhone XS after it had fallen in the fishing pool and now it works perfectly and it didn’t cost much at all so everything is a winner.

C. T.

I have been taking my phones to Ralakde for 3 years now; the repair, honesty and customer service is brilliant. If you need anything Laptop, Tablet, phone or wearable tech repairing, this is the place to go. I have dropped in on a number of occasions with requirements for new screens, battery or other, with repair and test completed within no time .. first class service .. note they also sell refurbished phones etc

J. C.

I used this team before and I a happy customer . They have repaired my laptop for the right money .They are genuine and professional. Thank you guys ... I will recommend you ...

J. T.

Highly recommend D @ ralakde phone repair. Fast reliable service. Top job every time. He knows his stuff.

M. W.

Just had my wife’s screen replaced on her iPhone 6. Top notch service and open at till 20:00 when people may find it more convenient to go.

S. A.

Fantastic service, very prompt & courteous. Very reasonable pricing and great opening hours, even open Boxing Day! Had iPad screen and iPhone screen done there in last 2 weeks, highly recommend all round.

A. C.

Excellent 5 star service, would give 10 star if i could .I shipped the phone Thursday and received on Saturday morning.

V. M.

Ralakde is highly recommended always very helpful and great value, wouldn’t go anywhere else.

P. C.

Used Ralakde twice now and every time I've had a quick and quality repair. First, replaced a screen on my HTC phone whilst I waited. Second, repaired a DAB radio. Excellent work and excellent service. Thanks.

D. B.

Got my Galaxy S6 usb port and battery replaced today for a great price and was done in 2 hrs great service thank you.

D. M.

They wreck your phone and don't take responsibility,! Went in for a screen replacement and now have software issues,

m. a.

I had a new battery fitted yesterday so after i left i fully charged it and then ran it down all day and the next day it is 11.31 on saturday 25/6/2022 and its still on 15% where at 38%before my phone just cut off flat battery im very pleased with the service and speed which my job was done and the price was excellent also i have no hesitation in recomending any one to this shop its great prices and friendly customer service good luck for the future and when i gave any problems again i know where to come and by the way it was reccommend to me which is the best way customers do your advertising

D. H.

the guys at raladke managed to fix an old broken ps4 even after a bodge job from myself and a neighbour. brilliant service 👍

M. R.

A professional service and items come with a warranty. Used here a few times to get phones fixes

s. m.

Vey speedy service, professional. Had my phone fixed in no time and very reasonable price. thanks Ralakde =]

J. B.

Had my glass fixed my Samsung Galaxy S5.. fast repair, greatprice..amazing service..would defnitly recommend..A+++

G. F.

AMAZING. Called them with a query-Samsung phone repair. All information relayed to me was informative and answered my problem Immediately. I drove to Ralakde repair. Easy to find.Good parking. Staff were lovely, friendly and chatty. The repair took 15/20 mins. The repair man,was professional. I Was impressed with the entire business. This will now be our repair team 😀. You wont find a quicker service for all repairs. Thank you so Very much.

D. B.

Excellent service provided at unbeatable prices. Called in and had my HTC 10 battery replaced for £49 after arranging with their online web-chat. Completed within two hours. Very pleased, as phone looks like it could now last a couple of days on moderate use instead of a few hours. Brilliant. I'll definitely be using the team again. Thanks!

T. C.

crack my phone ,sent of to ralakde in newcastle and got it back with in a week .they keep me inform all the time and were great with the packing and the price . will use again if i have to

J. K.

After initial mixed communication I was at first upset the fact the guy stated he'd call me about my phone if it needed further repair because of water damage. After no phone call and numurous amounts of me checking my landline to ensure it was working I contacted the repair guys myself and was told it needed the LCD screen replacing. I was upset as I had been waiting all day for an update to no avail. However when I fetched my phone the guys stated they had been trying to contact me but my landline was not answering. The guys could see that I suffered with anxiety and I had worked myself into a state. They were incredibly apologetic and even offered a 20% discount on the new screen. They fixed my phone within 2hrs and again stressed their apologies. I believe this phone repair shop genuinely care about their customers and went out of their way to make me feel valued. Thank you very much. My phone is working perfectly and I'm 100% satisfied with this service. I recommend to anyone.

K. B.

MY PHONES ALIVE !!! I can't thank Ralakde Phone Repair Centre enough, for thier amazing service and customer care, so pleased, I would highly recommend any of you with phone problems to pay this wonderful company a visit X

N. J.

Regularly use these guys, always great service! Can diagnose carry out complex motherboard repairs.

T. B.

Excellent service, i brought my phone in for a replacement screen, less than 24 hours later i received a text saying my phone was ready to pick up, 2nd time i've used Ralakde now, i find them very professional & affordable, i hope to be using their service again in the future.

S. B.

Helpful , polite , knowledgeable and decent prices for mobile and laptop repairs and accessories.

s. b.

Another efficient and speedy repair. Wouldn't use anyone else for phone repairs

J. B.

Great service and communication and first class repair

J. W.

Great service. Was recommended, will definitely call again

S. L.

thanks for a quick repair. Great friendly service.

A. c.

used them a few times , superb service , fair prices 10/10

J.

Excellent service and friendly staff. Highly recommend

k. R.

Amazing place n service. With good covid protical. Definitely come back. Got draw full of broken tech that's allnoversue for repair. ;)

g. b.

Excellent service and very polite friendly staff , will definitely use again and recommend to others.

O. U.

Great professional service with warranties on repairs, really impressed with price this service is highly recommended, customer for life thanks again. Mr O Underwood - Newcastle-

G. H.

Excellent friendly service. My iPad was repaired within a few hours. Definitely recommend and will use again

m. c.

Went to local repair shop before sending the phone to them, the price was expensive and they told me to wait a week. But I found this company and sent my phone to them because there prices are low, I sent my battered phone to Ralakde on 4th july and received it on 6th of july. And I also got 12 months warranty with it and the phone looks like new.

S. B.

Really good service highly recommended

H. A.

Excellent service. Fixed my iPhone while I waited.

R. E.

Managed to break the earpiece speaker when changing a smashed screen. Brought in at 11, picked up at 7 all fixed. Great service.

D. Q.

Been using on and off for about 18months good service fair prices and advice.

Z. S.

Recently went here to get my iPhone 6 screen replaced and a tempered glass screen protector put on. Did a great job! It looks as though the phone is brand new!

A. E.

Fantastic efficient service, excellent value for money, recomended to all.

J. H.

Used them times now , no problems or return so will use them again 4 times now😀

X.

They were very nice to me and there was a problem but they fixed my iPad button.

M. M. C.

Visited for the first time yesterday. Needed replacement sim reader .. also sim card was jammed.. Lovely friendly staff and good quality work done. Travelled from Loggerheads, Market Drayton, since no local repair shops nearby. Well worth the journey. Will use again. Thanks. Lesley.

D. &. H.

Took my phone in at 9am, broken front and rear screen on my iPhone Had a text at 11,30 to say it’s ready Amazing service

A. W.

My phone was absolutely smashed, home button didn’t work and my battery made my phone inusable. Took it to Ralakde today (first time using a phone repair company), I was a bit unsure but after looking at the reviews I went for it. Best decision I have ever made. My phone looks brand new, the battery lasts forever, it was so cheap compared to other companies and it only took 20 minutes. They use legit products too. Will definetly use them the next time I have a problem.

K. A.

My sons loves his Samsung Galaxy Tab so much he gave it a bath!!! I mean, this thing was dunked and covered in bubbles. A rice bath of 3 days made no difference. It was dead! Or so I thought. I found this company eBay and they brought it back to life. All for less than £50 in my case. I am still in shock as I thought it was beyond repair, water pouring out of it lead me to think that. I'm so grateful and cannot recommend your service enough. Got the tab back in just over a week, by Interlink straight to my door. I got regular updates throughout and the communication from beginning to end was fantastic. I thought I was going to have to buy another but I'm so grateful you helped. 5 stars!!!

K. T.

Excellent repair centre highly recommended.

v. m.

Awesome fast friendly service, highly recommend, very happy with this company 5 star service deffo 😎😎

r. d.

They did fix the phone, but.... I told them via webchat that my SIM and SD reader and tray was broken. I was quoted £29 to replace it and it would take 48 hours. When they got the phone they rang to say it would now cost £50 because they would also have to replace the SD reader, even though on my LG G6 the SIM/SD reader is a single unit, so their original quote cannot have been just for the SIM reader. It took 10 days before I got the phone back. Once the phone is ready to return then they tell you there is another £7 return postage to pay, so £57 altogether. The parts used are not to the original quality. The new SIM tray has no rubber seal so my phone is no longer water proof. To be honest I did think the price was too good to be true and it was, but I was disappointed. They can fix your phone and they do keep you informed, but beware there maybe extra charges, lower quality parts and you might be without your phone for a while.

P. O.

Excellent service highly recommend

J. W.

Always do a great job and staff are very pleasant.

c. m.

Absolutely excellent service at a great price. After contacting a fair few places who wouldn't/couldn't fix my Xiaomi phone screen, I finally found Ralakde! They ordered the part in for me, it only took a week to arrive despite it being an unusual phone, and then they fixed it within 2 hours of me dropping it off. Excellent communications, both on the phone and via Facebook. Will most certainly be using them again.

M. L.

Very helpful excellent service,would recommend to everybody..

M. B.

Professional, quick and polite. Very good service. 5 stars

R. N.

The microphone on my wife's iPhone had stopped working. Ralakde were recommended to us. We took the phone in for repair and were met by a very helpful courteous young man, who within minutes had diagnosed the problem. The phone was repaired whilst we waited. The whole thing only took about 20 minutes. Superb service.

m. M.

Very proffesional services provided, quick solved and fair prices. I have had problems with touch screen at my Galaxy S6 Edge Plus, in one day has been sorted and the price was £49 diagnose + repairing. Highly recommended.

J. P.

repaired my sons 5c today, great price, great service - big thanks

M. D.

Went for a new screen for my Nokia lumia, quite hard to find and tucked away, lovely and helpful staff got the phone fixed in a day at a great price. When picking the phone up a few hours later, I was a little cautious as the screen was a little unresponsive but they completely replaced the screen there and then and it was fine. Can't ask for better service. Definetly recommend. Thanks

K. L.

Great service great communication friendly staff who are very helpful

K. D.

Great company do their very best to help

L. F.

Good service with reasonable prices. Would recommend and use again 😊

A. S. &. M. S.

Brilliant, great price, quick turnaround very impressed, many thanks

S. C.

Great service, very polite and professional, would recommend to anyone

J. C.

Excellent customer service and prices, definitely recommend to anyone.

C. N.

Very good people very good job at good prices

N. J.

I just turned up after being recommended this place for a phone screen on a local site and they fixed it for a very reasonable price in about 15 mins! It came with a year guarantee which I thought was useful. The guy was really helpful and showed me the stock, they also sell iPhones both new and refurbished quite a bit cheaper than i have seen anywhere else, so will likely go to them when I decide to upgrade from my current model.

M. C. H.

Great service! Will reccomend.

S. H.

Fab repair shop . Will tell you before hand how much and if in repairable

N. a.

Competitive prices. Very good parking and pleasant staff.

m. k.

Very helpful and fast, highly recommend.

R. W.

Excellent service fast & professional!

J. B.

Great service would use again

T. W.

I have used Ralakade on a number of occasions, mums IPAD had a virus, I dropped my phone in the bath and a work colleague has also used them, they are brilliant, they are friendly and helpful, always honest and their pricing is good. I would recommend them to everyone.

M. B.

Great repair place - affordable and speedy!

S. p.

Fantastic service, and great prices ☺

D. M.

Fantastic and very helpful

L. M.

Absolutely excellent service. Needed the charging port on my S10 changing. The Samsung repair center wanted 350 pounds plus whatever else they " find wrong with the device". This place sorted the issue for 50 pounds and did it within an hour. Can't ask for more really.

D. G.

All your electronics repair in one place, all the required parts to repair the device they always have in stock. Best customer service, 100% warranty cover, 12 months warranty with all the repairs.

J. H.

I sent my Sony Z1 compact to Ralakde in March for the third time since December for the same ongoing problem. Since then I have heard nothing from them, and they have ignored all my emails. This is not the caring professional company they would like people to think they are.

V. A.

Sorted several phones out over the years. Cheap as well!!

I. H.

Friendly, quick and efficient service.

s. k.

Great service and advise . Affordable.

a. z.

Very good service

S. O.

Brill found on Gumtree and was overwhelmed by the service we received

S. B.

Great honest guys

A. H.

Good service 👍

A. R.

Good technical knowledge

K. G.

Great service at a great price

M.

Excellent service provided, reasonable prices, would highly recommend.

T. F.

Top man big up Deano

J. H.

Very quick professional service

A. J.

Great service

J. F.

Fast and reliable service

N. J.

Regularly use these guys, always great service! Can diagnose carry out complex motherboard repairs.

P. S.

Very good

L. R.

P. W.

M. S.

M. B.

l. w.

Great quick mobile phone repair. Would highly recommend.

J. W.

A. F.

A. E.

C. D.

d. w.

W. B.

Used this guy twice for different screen repairs, both times excellent, and quick 2 hours from dropping off to completion.

C. F.

Highly Recommended. Great workmanship, helpful and great value for money. Really accomodating understood how important the phone is to me and offered to have it ready in 2 hours. I picked it up the morning after but the fact he offered was going that bit extra. It's as good as new. Look at all the excellent reviews.... say no more. Thanks Ralakde. **†****UPDATE 13/09/2022 ***†***† I took my son's phone in and again the work is superb and I consider what I paid to be a bargain. Fellas i cannot thank you enough.

G. W.

I had tried to find a company to fix my stereo,they took on the challenge and fixed the stereo, its great service and quality workmanship. Will be using again

L. A.

Popped in with my smashed phone this morning expecting it fixed next week, but these guys managed to do it same day, best customer service ive experience, even made my 4 year old daughter feel welcome to the point she wants to go back and say hello. Thank you so much for your help

j. b.

I have use Ralakde for my iPads to be fix here for many years great service and good price. They are always happy to help and good quality and quick service thanks Ralakde.

w. c.

I found the service very customer focused. The staff friendly and helpful. They completed a repair for me at a reasonable price and very quickly. I would definately recommend this business, as it was recommended to me!

J. E.

Went in for a phone battery. Got it replaced the same day in 20 mins, and got it done cheaper than Samsungs own support team offered- all under warranty. MASSIVELY reccomend. Ace value and really professional service!

A. G.

Great place for getting your phone or pad repaired. Really really friendly, fast, reliable and great value for money. You even get texts to update you. Top service thank you

C. F.

Absolutely amazing service! Took my daughters ipad just turned up, they had it fixed and like brand new within the hour and it was ready for me to collect! Brilliant shop will definitely use them again and 100% recommend to anyone! Cheap service too. Thank you!!

P. U.

Very good shop, had problems with both my phone and iPad had them both fixed and not a problem since and an amazing job. friendly staff and reasonable prices

L. G.

Friendly, professional service. Phone was repaired same day and good value for money. Will definitely use them again. Thanks :)

M. R.

They replaced the hard drive in my laptop with an S.S.D. when another computer repair company had wanted to replace the hard drive with another hard drive. So glad I used Ralakde. Excellent advice and service. Definitely recommend them.

F. E.

Absolutely excellent service. Sent by Royal Mail at 4pm on a Monday and I received it back repaired by 11am on Wednesday. Communications were also brilliant. I'd certainly recommend and use again if I every need to. Thank you!

b.

Had issues with my iPhone SE screen, battery and software that had been exacerbated by two companies trying to fix them. Ralakde fixed everything for a reasonable price and in a reasonable time frame. Great to deal with and six month later it’s all still working perfectly. Highly recommended.

S. C.

Great personal and friendly service. Always our ‘go to’ for Apple issues

K. M.

Phone checked out quickly to identify problems, full cost quoted , I left the phone for an hour while they carried out the repair. Phone is fixed and working as new , great service , thank you .

A. C.

I was very impressed with the service offered by this company. The response times were great and they kept me updated with progress on the repair. I would highly recommend them!

P. S.

Polite and friendly staff, very good repair to my Samsung screen. Apologised for the delay due to faulty parts in stock so had to wait an extra day but it's worth waiting to get a fully working part than having to take it back and complain. Definitely recommended as we've had a couple of repairs done here and they have always been excellent.

F. J.

Cannot deny the fact that the staff is so honest and kind... cheap and professional service which gives you good value for your devices. 100 percent going to them again.

L. W.

I hugely recommend Ralakde to anyone who asks for a repair service, I wouldn’t use anyone else. A very quick repair service, constant communication throughout. Customer loyalty points are also awarded for using the service which i think is great. Also the lovely customer service is always a bonus.

M. M.

Great service and good price. Recommended.

H. K.

Had 4 ipads refurbished recently for my kids, professional finished with good prices, will recommend friends around when their ipads or iphones had issues.

J.

Good service, nice and friendly staff only issue was it took longer than expected but this was due to a supplier. All and all happy with my repair

S.

Top guys. Dropped my lads phone in at short notice on my way to work, 2 hours later got text to say done and picked up on way home. Good price and all sorted without fuss. Highly recommend this place

j. t.

The service i got was excellent the repair was completed on time no faults whatsoever would definitely recommend

D. M.

Fantastic service every time I've needed something for my phone. Friendly and helpful too! Would recommend them

K.

Excellent, would highly recommend. Thanks.

J. D.

Went to get phone fixed brilliant service staff very friendly would recommend a visit won’t go anywhere else

R. B.

Great service with a smile - thank you

M. B.

Very friendly, polite and helpful! my phone was diagnosed and repaired same day 😊

B. B.

Had smashed IPhone 10 screen. 15 minutes later replaced and screen protector fitted. The chap so nice and friendly and does a fabulous job. Been using him for years. Highly recommend him 5* service.

g. l.

1st class service everytime we take any of our phones in. No messing about. Get the job done and price wise is absolutely brilliant

T. L. o. D.

Fast and affordable phone repair, friendly staff that provide a quality service. Won’t go anywhere else!

T. B.

Excellent service, i brought my phone in for a replacement screen, less than 24 hours later i received a text saying my phone was ready to pick up, 2nd time i've used Ralakde now, i find them very professional & affordable, i hope to be using their service again in the future.

p. m.

Would recommend to everyone, very polite and made me feel at ease as soon as i walked through the door, job on my phone was done and finished in less than two hours 👍👍

K. D.

I dropped my phone and completely smashed the screen - could barely even use it. I came here to have it fixed and was pleasantly surprised that it was done in just a few minutes 😊 Friendly place, quick service and good price! Would definitely recommend!

F. C.

Fabulous service had new battery and screen done in 15 mins very good price

W. B.

Would recommend this firm in fact I have to several friends, brilliant service,repaired a mobile and a tablet, brilliant job on both at a reasonable price.

P. C.

Very good and fast service. If you have problems with your phone just go there. Highly recommend.👍👍👍

S. B.

A big thank you to Ralakde Repair Centre for a professional service for our granddaughter broke phone. Repair quality is fantastic quick and very pleasant team again a big thank you

M. L.

Brilliant service,always my first place to go for repairs and replacements.

D. W.

Just to say that these guys are fantastic - Over the years, I've had 2 ipads and 2 phone repairs completed here and never had a single problem with their work or prices. The are really nice people to deal with and recently helped me out with a DIY project without hesitation. If you are looking for a small independent repair shop that won't rip you off - you can't go wrong here - fantastic team :)

J. W.

Amazing service, friendly staff. Best prices I could find. Had my iPad screen fixed there took around 20 minutes. 10/10 would recommend this place.

S. T.

Brilliant service, wouldn’t go anywhere else

T. B.

Brilliant service. Fast and efficient. The staff were polite and friendly while we were waiting. Had a screen replaced in less than 30 minutes. Would definitely recommend to anyone

D. S.

First class service and reasonable price, always very helpful, I will be buying my next phone form them. Derek Smith.

C. S.

Absolutely a fab service.... friendly and polite staff. Rang for a repair quote and within an hour phone was in the shop and repaired there and then in front of us and reasonable prices highly recommend and see you in a weeks time for the other one thanks again xx

C. P.

Very good on a one to one with customers and prompt repair work done on your phone well worth a visit

D. E.

Very quick replacement of my phone screen. Excellent customer service will use again.

s. b.

Excellent service and super fast. Would highly recommend. If ever I need another repair this is where I'm going

C. P.

Very helpful good prices lovely people

M. H.

Can't recommend these guys enough, super friendly and helpful, did an amazing job repairing my phone. So happy with the result. Thanks 👍

M.

T-5582 Galaxy S9+ (SM-G965F) - Rear Cover Repair, Front Screen & LCD Repair Brilliant repair, very competitive price, quality job. Very helpful service. Many thanks.

b. l.

Absolutely fantastic fast efficient service Friendly staff and very good price Very satisfied

C. B.

Used this company for a while and whith various phones, always to a very high standard, great customer service and much better than some other companies I’ve used in the past

g. s.

Highly recommend this company to get phone repaired , great value for money with very good results . Would use them again

n. b.

Excellent repair service and brilliant friendly service.Highly recomended will certainly use again.

S. M.

Great service, after breaking my screen they were one of the only companies who said they could help out and get it fixed. Kept me informed on any updates and it's now working just fine. Many thanks

M. F.

Very friendly! Very accomodating. And excellent results.

S. R.

Excellent service at a reasonable cost. I was able to explain in detail what I needed in terms of data recovery and screen issues with a helpful chap on the phone (Kain). The engineers completed the task quickly and even sourced a data stick for me. If you're going to trust a valuable phone and precious photos then you can trust this company. I would go back.

C. H.

I would recommend getting your phone repaired with these guys, can be a little pricey but you get a decent service and quick turnaround.

K. Z.

Highly recommend for quality repairs at affordable prices. Very helpful and friendly staff.Wouldn't go anywhere else!

d. m.

Fantastic service. Broken samsung j6+ screen repaired and ready to pick up in under an hour. would highly recommend.

T. H.

Had my phone repaired several times over the years and within a few months the battery is bust and the screen smashed. This being said I was skeptical as to whether I should get it done again. I found Ralakde and they are by far the best most professional service in the Stoke/Newcastle area. I popped into the shop, the man was very polite and they fixed my phone (screen repair, battery change) within 30 minutes. They’ve done a brilliant job and they only deal in authentic manufacturer goods. I’ve had my battery changed in other shops and I can clearly tell the difference this time as it’s like I have a brand new phone and the battery lasts all day like it used to. It cost me £70 in total, £40 for screen repair and £30 for new battery. I highly recommend this store 👍🏼

S.

Excellent service. Will use again!

D. C.

Been here several times for a number of issues with my Samsung tablet and phone. Excellent service, very promptly done and fabulous value. Very happy to recommend Ralakde everytime

M. C.

Needed my tablet to be fixed ASAP and was dropped off and repaired within 2 hours brilliant quick service thanks Dee

j. m.

Very professional Service. Top quality work and all completed within a few days! Also very happy with cheap price! Will be using again!

R. R.

They made a repair to my telephone charging system very quickly and very reasonably priced. I would highly recommend them for any NE4 of your telephone or tablet issues very polite very helpful.

C. “. D.

Had my iPhone X screen fixed here.. it was fixed within an hour of dropping it off and had a year guarantee on it. Amazing job!! Would recommend to anyone!

A. P.

Great place, very friendly staff, easy to park right in front of building and very quick turnaround...

M. R.

Have had a number of phones repaired at Ralakde and always find their service to be both professional and friendly with competitive pricing. Would recommend them to anyone looking for repairs to electronic devices .

J. B.

Perfect friendly service. Fast turn around. Very reasonably priced. No complaints at all. *****

H. P.

Fast and efficient service. Good value for money. They fitted a new tempered glass protective screen to my phone and it probably took them about three minutes I would definitely recommend them

A. B.

They did an excellent job on both phones I took in for repair. One (iPhone 12) needed it’s charging port replaced & the other (iPhone 6S) needed a new battery. Very Professional & Polite. Excellent job. Highly recommended.

R. W.

Dry fast and great repair, used many times and always received top class service

L. B.

I rang and got a quote for a screen repair, with a good quote. I went ahead to get phone fixed. I then went to get a few phones fixed and had amazing service. They quoted me a geat price for other the other phones to and did the work to a high standard. Quick service to. I would highly recommend to anyone. Keep up the great work Ralakde phone repair. Keep safe!

M. L.

Great customer service from this place last week. Had problems with my iPhone. I was able to take it in the same day with booking an online appointment. Diagnosis done within half an hour, and problem fixed an hour later. They even worked past their closing time so I could leave with it fixed. Cleaned it all after use and put on a new screen protector. Clearly know what they're doing and give good advice. If I ever need any work on my phone, I'll be going back to them.

A. W.

Fantastic service and great prices. Thankyou for fixing my phone so quickly ......would reccomend to anyone :-)

M. M.

Really can't reccommed these guy enough, they were really helpful, kept me fully updated and I would certainly use them again. Professional very polite guys thank you from one extremely please customer.

P. J.

Just recently I have needed their services for both my laptop and my mobile and on both occasions I found them to be very professional, courteous and prices to be fair

J. L.

Great and quick service. Also cheaper than other shops, even with shipping the phone from Germany to England and back. I can only recomend it.

S. L.

Professional and polite which is rare today...would recommend

K.

Amazing service, friendly staff, great value and great workmanship. Thanks again

L. I.

Great service. iPad sent Friday, back fully repaired on Tuesday morning. No visible signs of repair. Would happily recommend Ralakde.

S. G.

Fantastic service and really nice people! Repaired my sons iPad mini screen quickly and efficiently. Would highly recommend this place for any mobile/tech repairs!

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