Reviews of iComm Solutions - Apple Authorised Independent Repair Provider (IRP). (Cell Phone Store) in Northampton (Northamptonshire).

iComm Solutions - Apple Authorised Independent Repair Provider (IRP)

231 Reviews

121 Comments

Cell phone store

Mobile phone repair shop

Computer repair service

Telecommunications service provider

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Northampton Science Park Ltd, 37 Caxton, Northampton NN3 6LG

Description

Information of iComm Solutions - Apple Authorised Independent Repair Provider (IRP), Cell phone store in Northampton (Northamptonshire)

On this page you’ll find the address, open hours, more popular times, the contact, photos and real reviews of this business.

This business has received very good reviews from their customers, so probably it’s a place you should try if you are looking for this kind of services.

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Open hours of iComm Solutions - Apple Authorised Independent Repair Provider (IRP)

Reviews of iComm Solutions - Apple Authorised Independent Repair Provider (IRP)

B. W.

Took my I Phone to this company. They assessed the problem and gave me a very reasonable quote for the necessary repair which I accepted. I was very surprised that I was then immediately asked if I wanted to wait for the job to be done as they had the parts required in stock and that the repair would take about half an hour. As promised my phone was returned to me in perfect working order in about 30 minutes. Very friendly professional staff. No hesitation to recommend them.

C. P.

Great bunch have had a fantastic service everytime!

P. H.

Great customer service, quick repair and value for money. Need I say anymore?

M. F.

Excellent Service. Always helpful and reliable. Great service

S. W.

Outstanding service and great value. Highly recommended!

k. m.

Excellent customer service and professional help

B. W.

Speedy work! Very hospitable! Excellent service!

K.

Great service, really efficient and took no time at all. Thank you!

L. B.

Fast, Friendly, Professional and did a great job.

C. D.

Great service as usual from the Northampton team.

R. L.

Fantastic service. Friendly, efficient, helpful. Thank you!

A. T.

Fixed my iPhone XR. Did great job and very fast. Had my phone back in 20 mins.

G. D.

Fast and friendly service

J. H.

Excellent

J. M.

Brilliant every time

S. B.

Very helpful.

k. L.

Great service

A. L.

C. 9.

c. d.

P. H.

D. B.

D. J.

I found iComm on a Google search for phone repairs. I called at 12.00 about a repair for an iPhone 7. The display was faulty and needed replacing. The very polite gentleman I spoke to told me to go down this afternoon. The phone screen was replaced to a very high standard and returned to me inside 30 minutes. The gentleman I saw to was the same person I spoke to and was clearly very competent. I would not hesitate to use them again. I would also recommend them to anyone requiring any repairs. iComm provide other IT services and if they are as competent with them then I would recommend them for all of their services.

R. T.

J. C.

Usual high standard of service received - replaced battery to iPhone 10. Thanks

J. R.

Nice one iComm team. Supplied a new laptop very quickly for me and also fixed a problem on my iPhone XR very speedily. Very very highly recommended.

S. M.

I text to get a quote for an iPad screen repair and received an immediate response, they confirmed they were only seeing people by appointment. Within 10 minutes of texting, I had made an appointment for later in the day and a few hours later the iPad was fixed and back home with me. The owner was professional and friendly. He explained the quality of the fix and the reasons why it is worth paying a little bit more for good quality parts. The iPad looks and feels brand new. To get the whole thing sorted out within a matter of a few hours was amazing. Brilliant service.

m. p.

We had a problem with our iPad, contacted Icomm Solutions who advised we bring it in straight away, which we did. They were very professional and explained what the problem could be and they would test it and we we were to come back the next day. On our return they advised the issue was as they thought and not solvable. They then assisted us with a reasonably priced new iPad and spent a lot of time setting it up for us. We were advised how to prevent it happening again. We cannot praise them enough for their help and would recommend them to anyone.

A. H.

Same day repair of a totally trashed iPhone. Very pleasant guys to deal with, will definitely be using them again. Would genuinely recommend this company. Andy Hale

S. K.

The guys here really got me out of a mess - after spilling water on my Mac resulting in a black screen, I was more than a little stressed! I called iComm Solutions who gave me immediate advice and told me to bring it over straight away. The Mac was fixed within 24 hours. Amazing service and would absolutely recommend. Thank you :)

D. C.

Such a great service, Honest and professional. I would recommend these guys to anyone. They have repaired my sons laptop at their own expense after Apple wont cough up for faulty goods. What a great little company!

M. q.

Came across icomm 4 years ago when my battery died on my I phone, they Changed the battery straight away and whilst I was there I spoke to them about my phone contract, they offered me a deal where I was getting more for less money whilst still staying with 02 and if I have a problem I call their direct line or the owners mobile whereas when I was with the high street phone company it was always hassle getting someone on the phone and even more hassle getting the problem sorted, not that I’ve had any problems with my bills because I haven’t but I have broke/damaged phones and these guys are always there to sort the problem whilst always offering a cup of tea/coffee before they do anything. Reliable Friendly Honest Genuine apple repair shop & I highly recommend.

D. C.

Replaced cracked Ipad screen. Communicated initially via email efficiently and gave a firm estimate. Quick repair, no fuss! Office/shop is easy to get to with no parking issues. First class service! Cant recommend them more highly.

R.

Did what I required after others were reluctant to attempt a liquid damage phone repair. Cheers icomm. 👍🏾

J. C.

Usual high standard of service received - replaced battery to iPhone 10. Thanks

D. J.

Just received excellent and friendly service from a person who was most helpful and clearly had knowledge and expertise at a high level on iPhones and Apple products. I wish I’d known about this centre before and would strongly recommend a visit it to anyone considering buying an Apple product before a decision is made as to where to buy or if a repair or fault is diagnosed for it to be carried out. Quick, fast repair carried out on site whilst I waited for the fault on my refurbished iPhone 7 to be fixed.

K. H.

I had the Lightning connector replaced on my iPadAir recently. I arranged online a time to drop it off for repair and it was ready for collection a day later. The service I received was very friendly and the repair was done to a high standard. I would use them again in the future.

M.

Veey happy with the results. Really great job in replacing the screen on my iPad, and now it works like a dream. It's like buying a new one. Highly recommended, and will use in future. Thank you

D. D.

Having learnt that my daughter had spilt her drink in my Macbook Pro I was in a state of panic. I called past 6pm which is out of hours but I was so stressed I did not want to wait until the morning, I spoke with Attique on the phone who assured me the laptop could be restored to its former glory. I explained that I used the machine for work so the repair was time sensitive he went above and beyond to make sure that the repair was made in a timely manor. I dropped it in to the shop the following day and received a notification 4 hours after that it was fixed and ready to pick up! Attique is a life saver and if you are looking for a reliable, professional expert LOOK NO FURTHER!

T. H.

I had an iPad that was in Recovery Mode that Apple could not fix, so I took it into iComm on a Saturday as nowhere else was open and they restored it to full working order within 2 hours for a reasonable charge. Brilliant service.

L. O.

Great service. Damaged iPhone 6s screen was replaced, cleaned and a new screen protector fitted in under 20 minutes while I waited. Would use again most definitely.

R. C.

Excellent service. Very knowledgeable and friendly staff. Highly recommended!

S. H.

Great experience... super friendly, speedy and a very professional job done in repairing my cracked iPhone11 Pro screen. Recommended.

L. B.

i had the pleasure of going into iComm Solutions recently. i had an issue with my phones glass front. being an older phone, they gave me information to make a choice which suited my needs better and i bought a refurbished phone. at no stage was anyone pushy to sell me a phone and with the year long guarantee i am thrilled with my choice. i have to say the time spent organising my phone went way beyond anybody elses' service i've experienced. I highly recommend this company

t. e.

Brilliant service from start to finish. I washed my sons phone they were so helpful on phone and when I got there they fixed it very quickly and put on new screen, extremely helpful staff giving great advise and explained everything. Phone fixed quickly and very reasonably priced. Will certainly be using them again if I have a phone problem.

D. C.

Excellent customer experience. Friendly, approachable and I can highly recommend.

K. H.

This place is like the holy grail of phone repairs. We needed a Samsung S8+ screen repair done quickly due to a shattered screen. The man who helped us was so so helpful and kind and honest. He was open all day Saturday too which was a huge bonus. On a weekend the gates are closed so you have to wait outside and call and he will let you in. The phone we took in was repaired in 48 hours and came back good as new. It was expensive but we needed a quick repair so we chose that option! Thanks I Comm Would definitely recommend

J. S.

Great service, took my iPhone 8 in to have the charging port replaced, it was completed in no time, and a really competitive price. I will definitely be using iComm again

U. A.

iComm Solutions is the best repair shop in the UK! Great customer service and friendly staff. I would recommend this to everyone who wants to get any mobile device fixed. They repair everything in front of you within 15 minutes. Also when you go there ask them to make you a cup of coffee. It's delicious and by the time you're done drinking it your repair will be fixed.

M. P.

Amazing service: 5STAR for value/quality/professional service and best of all NO HASSLE of parking/queuing so they did my iPhone repair (screen and power socket) in less than 10mins. Use these guys, they deserve the business.

A. M.

Really fast and friendly and personal (and a lot cheaper than sending my computer back to the manufacturer). Very pleased.

D. C.

What an honest gentleman Jay is. I took my daughters iPad in there with a broken screen. Agreed the price with Jay and thought that was that. Dropped it in and as I was about to leave he called me and presented me with a broken tempered screen protector and a pristine ipad! Once I had recovered from the embarrassment, I was taken aback by this mans honesty. I cannot imagine how many others would have taken my money in a heartbeat. I will definitely be returning to these guys (hopefully with something that actually needs repairing !!). Thanks again Jay - really appreciated that - especially at such a difficult time for all businesses large or small.

R. S.

Totally amazing service fixing my Iphone SE while I waited and price was v good. - Quick diagnosis and resolution with new part fitted. Open till 7pm which was handy! Will recommend to everyone 10/10.

M. H.

Received great advice on contacting my tech insurance company to make a claim. Worked perfectly and a new phone is on its way to me. iComm, thanks very much for the professional service and advice.

R. d. M.

These guys are amazing. Turned a iMac HDD replacement around in 24hrs. Superb service, communication and workmanship. Competitively priced, too. Definitely recommend Attique and his team. Thanks guys.

J. G.

This is a fantastic place that I would highly recommend. My iPhone 8 screen was replaced inside 20mins for what I consider a very reasonable price. I went to the shop on Moulton Park, easy to find and park, and was treated courteously and professionally. Thank you.

S. W.

Thank you very much for sending my iPhone off to Apple for replacement. Back in a week, temp phone loaned and no 2 week wait for an appointment as The Apple Store offered! I am very happy to recommend this service.

R. S.

I also found iComm on a Google search for phone repairs - iComm were extremely helpful and quick, with repairs done to a very high standard. I would definitely recommend them to others for all of their services.

a. h.

I dropped my iPhone one too many times and finally cracked my screen badly. I tried to fix it myself and ended up with a blank screen. Instead of forking out for a new phone, I took it here and an hour later it was as good as new and the price was very reasonable. Really nice guy, great service and great value. Can't say fairer than that!

A. R.

I had my iPhone repaired while I waited, the waiting area is lovely and stylish, a lady brought me a cup of tea and biscuits, and Attiqhue (sorry about spelling) was 15 minutes faster than the time he quoted, which was much appreciated as I was in a bit of a rush. Thanks iComm, I appreciate the service. Also I had noticed that the advert made no mention of any qualifications iComm had, but there are several Apple certificates on the wall in the waiting area, it is reassuring to know that these guys are trained and professional.

T. G.

I've had both an iPhone 6 lighting connector port replaced, a Mac Book Pro CD drive replaced, and the same Mac Book repaired after a water spillage. Both still work fine many months later. Recommended.

A. D.

Very prompt respond, welcomed at very clean, safe and nice shop by Jay. Jay was very professional and pleasant. My iphone screen was fixed while I wait :-) highly recommended

M. C.

Brilliant - iPhone 5c screen replacement booked in on the day and replaced within 20 minutes of arrival. Very professional service and a great cup of tea too! Would definitely recommend.

A. H.

Amazing service! Repaired my iPhone in just over an hour. Quick and honest service at a decent price. Would definitely recommend!

E. C. L.

I have never come across such a friendly and helpful team of qualified staff. My wife was in hospital recently and managed to disable her I Phone 6 by inputting the incorrect pin. I took it to I Comm who sorted it out immediately and I am so grateful as it has meant that my wife can listen to her favourite music and use Facebook again. Such an excellent service, where they make you feel like your issue is the most important problem for them to solve and would highly recommend them anytime.

S. G.

Excellent service. Fixed my phone while I waited and gave some valuable advice. Highly recommended

e.

They fixed my obscure brand phone. Went to alot of effort. 5 star

J. W.

QUITE OUTSTANDING SERVICE. I have now dealt with Attique Chaudhry at iPhone Repair Services (iComm Solutions) on four occasions and would not send a phone anywhere else! Having sent off the first phone with some trepidation I received a phone call to say it had safely arrived! The repair required was exactly as he had diagnosed over the phone, the cost was half that of Apple and the service outstanding: He even sent the phone back Special Delivery (without being asked to and at no extra cost) to my daughter to ensure she received it quickly as I had mentioned she was going away for a week. Remarkable service! Have absolutely no anxieties about your dealings with this charming and honest man. Absolutely brilliant! They deserve to succeed.

J. B.

So good to get a clear and honest account of why my iMac was running so slowly. Icomm Solutions have helped me a few times down the years and I've always been pleased with the results. Just recently my old desktop Mac has been turned into a Ferrari after some modifications.

M. K.

Excellent service at time to suit. A quick, quality while you wait repair. Thank you.

K. B.

Exceptional service. Having had the normal generic service from Vodafone, dealing with iComm was like a breath of fresh air. I needed a quotation (for insurance purposes) to replace the screen of a Samsung Galaxy Note II. Vodafone (who I'm on contract with) and other local phone retailers were reluctant to: a) give me a definite price (because they didn't ask me the right questions, and b) wanted at least three weeks to repair the phone (because they send it away). No such problems with iComm. They asked the right questions, and emailed me a quotation within 30 minutes. The phone was dropped off Friday afternoon and repaired by Monday morning. I would have no hesitation is recommending iComm Solutions. Excellent, five stars.

N. B.

They answered the phone, easy to make a same day appointment, fixed my broken Air port in 10 minutes, I don't think you can ask for anything more. I was recommended by a friend and would definitely recommend to others.

e. s.

Great service off a really friendly, genuine and helpful guy. I went with the intention of replacing my ipod battery, which I believed was the problem I was having with my ipod. Instead of replacing my Ipod battery and taking my money, he told me the real cause of the problem, and took the time to give me great advice and explain the problem to me. It was a pleasure to go to someone who had the genuine intention to help, and not to just make money from you.

J. R.

Excellent service and advise

D. C.

They repaired my sons broken mobile phone screen and we also bought a new charge lead which the man kindly offered to label it with my son's name printed on it.

K. S.

The service was amazing. They where quick, honest and gave the best customer service I have received in a very long time.

S. R.

Honestly cannot recommend these guys enough! They are polite, helpful, very knowledgeable and just a pleasure to deal with. I had an issue with my phone that they sorted on the same day for me. This involved me sitting in their shop for hours while they helped me and then set up a new phone… even staying a lot later than their closing time! Nothing was too much trouble and I’m so grateful and cannot thank them enough. I would 100% use these guys again in the future. Thank you again… and for the coffees!

K. I.

Really quick service. I went in on the day to have my screen repaired on my iphone 6 and it was finished within 15 minutes. I would recommend iComm to anybody as its reassuring that my are apple certified so they know what they are doing. Thankyou

N. C.

Really good and quick experience - my iPhone screen was fixed very quickly and for a good price. Would highly recommend!

G. D.

The whole team at icomm solutions really went out of their way to help me trying to fix my iPhone. Really helpful staff throughout. Thank you would definitely recommend them.

J. T.

We had accumulated a list of problems relating to our iPhones, iPad and iMac and no-one we had spoken to had been able to solve them. I rang icomm solutions and had an appointment within the hour. I then spent nearly an hour with Attique who was extremely helpful and they were all resolved. I should have found you months ago! Thank you for an excellent service, will definitely recommend you and use you in the future.

N. G.

Fantastic service repaired the iPad in about two hours. Great communication and competitively priced. Easy to find rather than going to town centre would definitely use again.

A. G.

Very professional and courteous plus prompt service for Apple products as well as now expanded to Disk recovery and other products. One stop shop with high quality of work and best customer services

J. T.

Friendly service, shattered iPhone 6+ screen replaced within 25 minutes, on a Sunday afternoon. Can not fault. Couldn’t ask for more. Even offered me a coffee whilst I waited

S. P.

What amazing service, and quality too......and on a Sunday! Dropped my phone, and the back got replaced whilst i waited. Highly recommend this business! Steve

J. G.

Fantastic service with genuine parts ... had both front and rear screens replaced on my Iphone4 within 3/4 hour. Now looks as good as new. Many thanks

C. B.

Professional and a fast repair. Thanks

R. W.

I am very impressed with the level of service I experienced at icomm solutions. Having 30mins of IT support from two experts to understand the new operating system was invaluable. Also the advice given was in a friendly and supportive way which was particularly helpful. I shall certainly return when I require additional advice.

J. H.

Great friendly staff! Had my iphone 7 plus screen fixed in under 30 minutes, amazing value for money 👌🏻

A. D.

Been here twice and iComms Solutions are very efficient, honest and reliable! First time was because my iphone fell in the sink and the second time was because my screen was smashed!

s.

Had numerous dealings with iComm through three daughters breaking iPhones and every time the level of service and customer care has been exemplary. Would recommend to anyone.

K. H.

Very knowledgeable and friendly staff offering prompt service.

f.

I sent an email in the morning about a smashed screen and my phone was fixed within the hour! Can’t recommend these guys enough! Really friendly as well

T. B.

I’ve used Icomms for 4 different repairs and I cannot recommend them enough! Always a fantastic service, professional and very efficient not to mention the value for money.

J. W.

It was great to find a local repair service for my son's I-pod when the screen was damaged. Friendly service, quality repair and the job was done in an afternoon.

G. F.

I wouldn't go anywhere else to get my phone fixed. Have used them twice and both times, my problem has been resolved. Excellent service

D. B.

Great service. Replaced my iPhone 6S battery in twenty mins on a Sunday afternoon... brilliant!

D. P.

Super fast service polite and friendly even on a Sunday morning lol, repair was well priced and works well, even made me a coffee while I wait! Highly recommend

P. T.

I wanted to buy a laptop and visited iComm as it is local to me. I’m delighted I did so. I received excellent, friendly service from Attique and staff, who supplied the goods I wanted at a great price. I’m happy to recommend this company.

M. H.

Great experience, explained everything clearly and I received my phone sooner than expected! Would definitely recommend.

M. S.

Well worth the drive out to Moulton park to get the phone fixed at icomm best mobile phone repairer in Northampton. Many thanks.

S. V.

Amazing customer service; prompt response to email enquiry and went above and beyond to help me make my appointment slot. Will use for any future phone mishaps.

L. L.

Always very helpful and affordable.Good quality repairs and good advice.

S. M. A.

Quick response , Quick Service , Good staffs. Recommended..

G. D.

Great service and supper quick fixing my iPhone screen 👍👍👍

H. V.

Used this company twice and have always received a warm welcome, quick service at a good price! Will only use this company for any future repairs

H. C.

Great bunch of guys and had my problem sorted while I waited. Was much cheaper than I expected which was an added bonus! Thanks lads

M. G.

Iphone battery replaced whilst I waited quicker than expected. Great service

C. G.

this company does all of our corporate phone repairs , excellent service and high quality repairs

j. l.

I had Icom solutions fit a new screen to my Samsung S20. They did it the same afternoon and at a slightly better price than quoted elsewhere. As important to me was there great customer service and polite staff A fantastic service ,well worth 5 stars!

f. w.

Thank you so much for mending my iphone in an hour. Fantastic service, would recommend to anyone.

N. B.

Excellent service and advice. Very friendly and professional staff can't recommend highly enough. Great location at Moulton Park, Northampton.

p. d.

Brilliant. Not only fixed my iphone but told me how to turn on my partner's phone which she'd got wrong.

I. B.

Repair to my iPad mini, dropped it off in the morning, picked it up in the afternoon smashed screen replaced and still working perfectly

R. G.

Amazing service, so friendly, helpful and professional, would definitely reccomend this place

V. C.

Always happy to go here- they are friendly and give advice freely. Prices very fair.

s.

once again, really top notch professional service for a more than reasonable price and really quick. Thanks

E. W.

Amazing, so friendly and helpful (-:

M. M.

As on many previous visits, great service by really genuinely friendly people.

H. L.

Great service, phone was fixed within an instance and looks great. Thank you!

P. H.

IComm Solutions a delightful find in these times of uncertainty. Staff are friendly and helpful, identifying personable IT solutions and options to meet your needs and a reasonable price. I would recommend a discussion with these guys before you make any costly changes to your IT ecosystem. Henry

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