Reviews of ReplaceBase Head Office. (Cell Phone Store) in Northampton (Northamptonshire).

ReplaceBase Head Office

165 Reviews

150 Comments

Cell phone store

Electronic parts supplier

Unit 2 Summerhouse Rd, Moulton Park Industrial Estate, Moulton Park, Northampton NN3 6GL, United Kingdom

Description

Information of ReplaceBase Head Office, Cell phone store in Northampton (Northamptonshire)

On this page you’ll find the address, open hours, more popular times, the contact, photos and real reviews of this business.

This business has received very good reviews from their customers, so probably it’s a place you should try if you are looking for this kind of services.

Map

Open hours of ReplaceBase Head Office

Popular times

Reviews of ReplaceBase Head Office

J. P.

I just wanted to say a huuuuge thank you to the replace base Ltd. You really exceeded my expectations on customer service and delivery. Not only did you have a website that I found really easy to navigate and search for my ordered item, payment methods taken and overall it was a stress free experience. To my surprise it didn't end there....it arrived to my house the very next morning. What a great company to deal with! I will be recommending you and you are definitely my go to website from now on 😃 My daughter thought I was amazing too, for fixing her phone. It was certainly a win win experience all round 😄

S. Z.

Really good selection of parts and really good customer service. Had a faulty battery and the sorted it straight away. Will be back again when I need parts.

R. C.

Parts are very good quality. Easy recommendation from me. Will Place more orders in the Future.

S. M.

Great service, reliable, excellent price. Replaced my Samsung screen and working brilliantly. Knowledgable staff, very helpful. Thank you.

V. P.

These guys do the best possible in order to make things right! You will be unable to find the same attitude on the market. Never! Trust me. Their customer service is the best!

t. l.

I have used this company quite a few times now... the price they charge is competitive and the parts always come very quickly. They are also very helpful with advice. Highly reccomended!

M. W.

Ordered my battery and came next day, really good price, battery works great to..

G. R.

Superb customer service great quality parts and super quick delivery will definitely be using Replace Base again for dji parts thanks again

V. S.

Good price, excellent customer service and awesome delivery speed. I wouldn't buy my phone parts anywhere else!!!

J. D.

Brilliant as always...couldn't be happier with the quality and the service I've received these past years and will continue to use and recommend as much as I can.. Outstanding wholesaler compared to any other I've come across

k.

Prompt delivery, very helpful staff. Prompt response/replies to emails. What a breath of fresh air excellent customer service. Thank you.

A. F.

We've been using ReplaceBase for parts for a long time now..a lot less recently due to Brexit complications but the guys always have high quality parts and excellent customer service. Their warranty handling is second-to-none (in the rare case you'll need it) and they have plenty of stock options from cheaper to more expensive. Definitely recommended for parts!

p. d.

Absolutely amazing service. Have used replace base several times over the past few years and never had an issue, thank you replace base

T. l.

I place the wrong part number on my order and customer support were very helpful and turned the right on around as quickly as possible Thanks

A. C.

They are genuinely the best place for parts! It’s rare that I can’t find what I need!

M. S.

Highly recommend this company for phone parts. I run a phone repair business and am very happy with them

N. R.

Simple to order. Fast delivery. Efficient and cheap! Fixed my iPhone with £7.07

A. R.

Always good parts Easy to return items Helpful customer service 100% would recommend

C. S.

I've used them multiple times. Good customer service should anything be wrong with the order.

4. F.

My god these guys are amazing Super efficient and quick time delivery. My go to guys. Keep up the good work replace base.

A. M.

A delight to deal with. There was a problem with a part supplied. This was rectified instantly. I cannot recommend highly enough.

J. O.

Highly recommended, fast shipping, great quality,fair price, outstanding customer service

G. G.

I recently had an issue with a battery I'd bought around 6 months ago. I emailed expecting a long wait so I was pleased to have a response within an hour or so. After a quick discussion/check, the item was replaced without question. All companies have the occasional issue with faulty items but what differentiates the good from the bad is how they deal with problems. I'm pleased to say Replace Base offer superb customer service and support so I will definitely be a returning customer.

A. B.

Easy to navigate site. High quality products and great prices. 5 star service all the way.

L. M.

Have used multiple times.. Easy to order and extremely fast delivery. Would definitely recommend!

C. P.

Thank you for resolving my issue; very good customer service. I would recommend this company.

C. H.

Best prices I could find, easy to navigate website and next day delivery. Cannot fault them.

B. D.

Great service from Tom when screen was damaged. Sent out new one asap.

P. M.

Used Replace Base for years now - never failed to deliver. Thanks

S. C.

Great company with superb customer service. Many thanks :)

m. a.

Good service and very fast delivery - I was impressed so thank U so much

M.

Excellent service and support as usual from Replacebase. Thank you for your help Tom.

R. L.

Good website to your Phone - serions professionnel service - i recommend Good Staff! Good product

F.

I've used them before and never had issues but I got a Replacement screen for iPhone 7 and the screen stayed black, quick email and a return label was sent to me to send screen back, replacement sent within 2 days and all fine. Can't fault them for Comms and speed, you can pay a bit less on eBay but I'd rather trust replace base. Tnx.

G. C.

Amazing customer service and a huge range of quality stock and tools

M. C.

Brilliant. Really pleased with prompt service, good value and pleasant staff. Would recommend and use again.

L. R.

fast delivery and excellent quality products, very impressed

S. S.

Brilliant service - friendly, quick, competent and great prices! Highly recommended!

C. W.

The staff is just amazing. Fast delivery. Thanks 4 the treatment.

B. A.

Great service when having problems with my phone battery. Thank you all x

s. k.

Extremely helpful, went way out of their way to look after me. Could not recommend enough!!

D. V.

Always happy to buy something from this store !

R. A.

great products and very helpful team!

A. D.

Item not as described but refunded quickly.

b. b.

I ordered a replacement (third party OEM) battery for an aging Nexus 7 tablet from ReplaceBase, since they were the only supplier I could find that had any in stock. Their processing and delivery of my order was swift and flawless, despite me using their guest checkout system. The battery, however, was faulty, which is no fault of ReplaceBase, who were extremely accommodating, and offered a full refund including delivery charges. The refund transaction was completed instantly. ReplaceBase deserve full credit for 1: having a large range of replacement parts for obsolete devices, and 2: for rectifying issues swiftly and efficiently. Summary: in short, it was a shame that the battery was faulty - again, not the fault of ReplaceBase - but I am very impressed with their customer services, and their attention to dealing with issues. I would not hesitate to shop there again, should I need replacement parts.

S. B.

Fantastic service great prices

T. T.

Great customer service.

G. J.

Superb service as always

Q. F.

Order from Replace Base for a coaxial cable for my father's Google Nexus 4, accidentally torn off during a battery change. The product is in stock, the explanations allow you to be certain that you are ordering the right part. The order arrived a week later and I was able to finish the repair on time. Thanks to Replace Base, whose customer service is also exceptionally efficient.

D. v. d. M.

A top company for all the telephone parts you need. Ordered several times, and often proven to have the best price/quality ratio. Delivering abroad is therefore no problem and goes smoothly. In addition, top customer service! Answered within the shortest time and super helpful. Highly recommended to do business with!

P. B.

M. I.

M. J.

M. W.

P. P.

D. N.

Very Happy with replace base would highly recommend. After buying two iPhone xs screens of eBay and were too thick finally found replace base and was fitted and no faults! Customer service very quick

G. K.

Have been ordering from ReplaceBase for years. I always get my products promptly and in order. Ive only ever has 2 issues: once a battery had a broken connector, and once I ordered the wrong part. Both times the customer service was excellent and the items were replaced quickly and easily. Can only recommend!

G.

I have been using the Replace Base for many years now. Some items are not cheap in comparison to other vendors but I have found that you will ALWAYS receive high quality (as opposed to cheap items from other sources that don't last long), great customer service and the easiest website interaction. Cannot recommend them enough. Nothing other than a positive experience.

B. S.

I've been buying components from ReplaceBase for a while now, to fix consoles and such. Everything I've ordered from them has arrived in perfect condition. Although I haven't had to use it much, their customer service is very helpful and responds quickly. They even have this one deal where on selected products, you can buy two and get one free, which really helps when you're buying smaller parts in bulk. As for delivery, they ship out very quickly, but depending on where you live, your product can take a while to arrive. I believe this is more due to the couriers that they use rather than ReplaceBase themselves. However, even as someone from a different country than where they're based, I'm never really waiting longer than a week and a half at most for parts to arrive. All in all, they're a great business, and after having used them for quite a while, I couldn't see myself having anyone else as a parts supplier.

M. O.

Project: repair of a Samsung A5 (2015) Very fair prices for OEM stock. One additional element was forgotten in the first delivery, which I only noticed a lot later. When I got in touch to remedy the situation, they (Connor, that time) responded immediately and without any issue. The missing item was in my hands, internationally, within a few short days. Excellent customer service, such that it makes it a pleasure to engage their services.

H. M.

Replace base is the perfect place to buy anything and everything repair wise, whether it's tools, parts, accessories - they've got it! they offer spot on customer service for trade accounts or not, with quick replies. i've had to return a few things and they do a great job in that respect. couldn't recommend enough!

E. B.

I ordered a few items to fix a broken dualshock 4. The parts were cheap, delivery was fast, and when I realized I forgot to add one item to the order I contacted them via email. Response was very quick (under 2h) and they told me to make a new order for the item I forgot and they would refund the shipping. I did, they did, so I am very happy! Great service!

S. C.

Ordered two OEM replacement Nintendo switch thumsticks, one of which was drifting out of the box, however I spoke to Tom over the phone, was incredibly knowledgeable and nice to speak to over the phone, helped me with my issue quickly and very professionally. Was clearly very passionate about the subject matter and had a deep appreciation for gaming. Would fully recommend the service and the after care is top notch.

C. T.

I work for a small IT support and repair shop. Replace Base is our 'Go To' supplier for phone and tablet parts. Their customer support is second to none. On the few occasions when there has been a problem with a part, it has been dealt with quickly and with no fuss. I would recommend them to anyone looking to repair a phone or tablet.

J. S.

I ordered a replacement screen for my phone and when it arrived, which was very promptly, I discovered I had ordered the wrong screen. I emailed customer support and they were extremely helpful and quick to reply, with all the relevant information to help me correct my own mistake. They emailed me when regarding the refund of the initial product, when it had been returned, so I was able to purchase the correct screen as soon as possible. I don't ever leave reviews but the customer support was top notch, they deserve the five stars.

R. A.

I have used Replacebase for 2 years now for a plethora of parts & products I use everyday at home or at my mobile phone repair business. Tool kits, parts, JC programmers etc...I cannot begin to describe how much I appreciate their service.. They have tons of OEM parts with warranty which come next day if you wish. iPhone, PlayStation, iPad, Samsung parts are all available here. You guys have always been my GO TO shop whenever I need high quality parts and tools.. Customer service team are faultless..

J. U.

Great company. I have ordered here a few times already and will definitely continue to do so. Customer service is very friendly and helpful. Maybe add more international shipping methods for smaller things like batteries.

J. K.

Wide range of products, fast international shipment and great customer service. Highly recommended! For sure it became my go-to spare parts vendor.

S. C.

Absolutely excellent, quick-turnaround supplier and probably the best customer service I've had online. This is my second time shopping with TheReplaceBase for spare OnePlus parts, and if I ever need any more they're definitely going to be my first choice.

J. B.

Ordered a replacement battery for my MacBook however it didn't charge and after many attempts, and very responsive help from the customer team, they sent a replacement which worked first time. It's always a test when things go wrong and you've exceeded expectations.

J. B.

Ordered 2 items, 2 different tracking numbers, never received either, seller refunded the cheap part of the order but not the expensive one so i am out if of pocket just because i chose to order from them. REPLY: You say that a customer would be refunded without question but I was accused of not providing my full address and told I was at fault and will not be refunded. This cannot be true as I purchased through Ebay and used the same address that was entered many years ago and hasnt changed. You told me my parcel was left by a black door, ours is red. Reply 2: After talking to replacebase via live chat they were very helpful and are resending the items, thank you.

C. N.

Excellent service and help from the customer service team. So far I’ve bought an iPhone 6 battery, iPhone 7 Plus screen, and screwdriver sets. Service, products, delivery and aftercare have been excellent.

M.

11/10 Best customer service Great parts Good prices End off!

R. G.

Really amazing service and products! I have ordered a number of items from them and when it says OEM it always is. Great quality and fantastic service. Recently had a problem with a MacBook battery I had purchased from them and they were brilliant. Very quick response and extremely helpful in sorting out the problem. Fully recommend them.

M. &. M.

We've been using Replacebase for a while now for Apple OEM parts, always of great quality at a good price and always next day delivery. Customer service is faultless. Thanks to these guys we've been able to keep peoples Mac gear going who are working from home throughout this C19 epidemic. Thanks to all at Replace base! - Darius.

A. H.

really happy with my experience - I bought a new power board for my Macbook Air, but there was then a subtle and intermittent problem with it not charging properly. I contacted ReplaceBase about a month later and they sent over a replacement unit no quibbles and the replacement seems to work perfectly. Thanks!

D. P.

Another very happy customer who's also very pleased to have found Steve's web-site. New laptop battery delivered within 3 days, inside the Christams holiday period, complete with the two special screwdrivers needed. Now that's customer service for you. Oh, and did I mention the price was very reasonable - in fact bl*****g amazing!

G. R.

My first order was delivered promptly and everything was high quality and in good order. My second order had a faulty item which had to be returned (for refund, since it was out of stock). The support team could not have been more helpful on the phone and by e-mail, and the returns procedure was straightforward, with item cost and postage refunded promptly. As a result I feel completely confident to use Replace Base again.

J. R.

i use this company as my first choice for mobile phone parts now delivery is very fast and parts are always top quality! The customer service is second to none they are more than happy to offer advice too. As with so many manufacturers now some models of phone have many variations, this company unlike many others will make sure the item is right for your needs. i never have an problems with parts being faulty or damaged but even if there was i know i would have no issues with customer service making things right . in my opinion its the go to place if you want to buy a part in a hurry and need to be sure of the quality.

P. R.

Been using these guys for years and always been happy with the level of service provided including the cost of parts. Great customer service. A bit of constructive criticism - please include VAT receipts with purchases instead of just delivery notes. If you're already going through the efforts to print a delivery note, why not include an invoice at the same time ;) We use "Receipt Bank" to claim back VAT. Other than that, I'll happily continue to use these guys.

J. G.

Running my business would not be possible without Replace Base. Fantastic prices, great shipping times and the best of all; quality customer service. No issue is too big or too small for the team at Replace Base. World class customer service!

S. K.

Fantastic service, my item arrived next day and well packaged. Not only great service but good quality parts too. Forget trawling through Amazon trying to avoid fake reviews and poor quality parts. Will definitely use The Replace Base again, thank you

A. C.

Several phones fixed for friends and colleagues, OEM products are spot on, and the team are very helpful and responsive when needed. This is the only company I'll use or recommend for mobile phone parts. Just to say that I have read some of the other reviews. I had a fault on a screen I purchased from here, the issue arose months after I fitted it, and I was not expecting replace base to exchange it I contacted them to let them know of the issue incase it came up again as it was a very unusual problem, or initially looked that way. They replaced the faulty part no questions asked, and even though it took me months to send it back the day they got it the replacement unit was sent back. The whole time they have been spot on with quick Comms, and really helpful. The faulty screen was still better than the rubbish that a pro repair shop fitted in Manchester, that screen cannot be read in sunlight is slow to react to changes in light and the screen and bessle is thicker than the original screen, making it so phone cases don't fit. The RB OEM screen is a perfect match to the original as it should be and is vibrant and the touch positioning and response is perfect.

i. H.

By far the best supplier for mobile parts in the country, we know because we've dealt with most of them and ReplaceBase come out top dog, number one, best in show and 7 star service everytime! iRepairs Hull would not be where it is if if wasn't for Steve, Natasha and the whole team and their exeptional service. Proud to use their parts and be part of their extended family of repair firms.

A. C.

I needed a replacement screen which replace base fitted swiftly. I had some problems with sensitivity of the screen but the friendly and professional team were happy to help in quickly replacing the screen and checking the phone for any other issues. Great, timely customer service. I will recommend them to family and friends.

J. F.

I’ve been using Replacebase for serval years now and cannot fault the quality of parts and the aftercare. Due to the nature of electronic devices receiving the odd faulty part is possible but the measure of a business is how they respond to problems and the Replacebase team will go above and beyond to help wherever they can. I wouldn’t hesitate to recommend this company, keep up the good work.

T. L.

The customer service is very helpful. I ordered a next-day product on a Saturday, ultimately making me wait until Monday or Tuesday. Thanks for the help, fast and easy email service.

K. F.

I ordered a replacement screen for a Sony Xperia E4. The part was cheaper than any other EU supplier I could find, and arrived in Finland very quickly. I was convinced that what had arrived wasn't the glass screen I needed, and had a long exchange of emails with a Replace Base customer service representative. In summary, I was wrong, and they were right, patient, supportive, and even offered to accept what was actually a correct part back without charge. I took them at their word, replaced the part, and the phone now works. Thanks for the excellent support!

D. R.

I have bought many times from replacebase through ebay for parts for sony z2 tablet. Great communication, customer service and fast well packed postage everytime. Highly Recommend.

A.

Every time I order from replacebase the parts work flawlessly. Even the value edition lcd screens work like OEM’s to me. The parts are so reliable that sometimes I don’t even test them before fixing the phone😳 I wouldn’t recommend that lol.

Z.

In short = Awesome. So I decided to have a go at repairing my side key buttons on my phone myself. I looked at a few videos and it did look a little bit complicated but rather than sticking my hands in the air and refusing I decided to give it a go. I was pleasantly surprised to have come across this website, all the parts you need at a reasonable price. There are few parts that could be considered a bit more expensive but it is still a huge difference in price to paying someone. The funny thing is that I spent more than I needed to because I kept accidentally breaking parts but it still worked out cheaper than paying for somebody to do the job for me. The problem with my phone was where it had been thrown the plastic which keeps the side keys retained had become loose and had 90% come off meaning I had to push the buttons very hard for it to respond. All I needed really was to order the back glass and some tools. With my Xperia being a waterproof phone I was a little bit worried to test if it still remained water proof after the repair, I was surprised that it remained waterproof. If you feel confident or don't feel confident to repair your phone either way I suggest you go here. I initially didn't feel confident but to feel confident and learn you have to put yourself in those positions. Just make sure you have a spare phone handy in case. Other than the parts I have got to say that the postage is very fast and affordable and staff are very helpful and quick to reply by email, I have had many communications and they give fantastic customer service. Good customer service = returning customers. I highly recommend.

B. T.

Good prices and good reliable service.I found Replace Base on Ebay initially and use them exclusively for the hazardous process of buying Apple parts. Thoroughly recommended. clickmarlow.co.uk

K. A.

I purchased a battery for an aging Sony smart phone. The price was the best I could find online. Delivery was fast, but there was an issue with the item delivered. Upon contacting Replacebase via e-mail, they replied quickly and had a replacement item in the post the same day once I had confirmed that was what I wanted. The item was sent next-day delivery (the original service I paid for was 48hr delivery) and sorted the original issue. While a mistake was initially made, I can't fault the way that the staff at Replacebase rectified this. An great example of how customer service should be. I'd be happy to use this company again and have already recommended them to a colleague who is looking at getting a replacement battery for an aging iPhone.

M. D.

Ordered late afternoon, parts arrived the following morning. There was a slight issue with a tool sent to fit the item. I called at 5pm, they answered the phone almost immiediately and had the replacement tool kit in the post same day. Astounding levels of service, although a slight hiccup I cannot fault these guys, we all make mistakes they they went out of their way to put it right.

J. L.

Bought iPhone SE battery (BAQ make) over a year ago and even with very heavy use it still shows 100% health. Just bought an iPad battery but was damaged by the Couriers (marks/damage on outer packaging, battery bent). Phoned Replacebase customer services (Mihaela) who immediately dispatched a replacement with no quibble or argument. Excellent courteous customer service and products. Will continue to buy from ReplaceBase.

J. K.

Absolutely excellent service. Ordered a replacement Sister Board (microphone/USB) for a S8. The party arrived within a day or two and was spot on. The online video tutorials are a great bonus. An original OEM part and a helpful hand fitting it via YouTube and all for about a fifth of the price repair shops charge. Well done The Replace Base!

K. S.

Purchased a replacement screen glass for Galaxy S3, and various other parts. The glass was top quality as ordered and the customer service brilliant, even refunding a second delivery charge when I added to the order and they consolidated the delivery. Highly recommended!

T. G.

Purchased a battery for my Xperia Z3 phone last October but it had problems so contacted Replace Base and a very helpful and friendly young lady named Asia had no hesitation in offering to replace the battery under warranty FOC plus sent it out immediately. Excellent helpful staff and fast delivery - Thank you for the excellent service.

G. S.

Have been using Replace Base for a while for all of my stock. Very happy with the quality of products, variety of stock and service we always receive from them. Customer service and trade team always go above and beyond to help. Would 100% recommend! 👍🏻

D. K.

Outstanding quality of customer service. Parts not so much, bought a replacement usb port and battery for my OP3T. Port didn't work for data transfer and battery went completely cactus after a week of use.

K.

Ordered a replacement SIM card tray through Ebay for my Samsung. Price was definitely a plus for me, and the order arrived a day before expected. Thank you very much.

J. A.

I've been using Replacebase for a few years now and have rarely had to return an item. In the instance that the quality isn't as expected it is promptly dealt with by the team. Customer support is fantastic.

A. Z. L.

We have dealt with many suppliers but ReplaceBase is just different. Staff is brilliant, professional, provides with TOP service. Parts they sell are great quality and if anything ever goes wrong - they will make it right straight away. Very pleased with them, and will use their parts again and again. Thank you RB.

S.

I use RPB weekly for parts, not a single fault on anything. You can trust Steve and Oliver (and the rest of the team) at RPB 100%. Parts arrive next day and work on first boot. Keep up the good work.

s. v.

Very fast delivery, ordered on a Friday at noon, and the parts arrived next morning, and that was using the cheapest delivery option available. Parts are exactly as described on the website, and very competitively priced. I will absolutely use this website again and I would recommend Replace Base to anyone looking for mobile phone parts. 5+ stars. :-)

S. H.

I have been using these guys since my business started in 2020 and these guys have always gone far beyond for customer service from getting last minute parts the next day and for the small amount of defects i got, i quickly messaged their customer service and always got a replacement quickly and efficiently. Highly recommended them and their reclaimed range!

T. B.

I ordered a new MacBook battery, and all was working great. After a couple of months my laptop died on me and after trouble shooting it was the battery that was the problem. ReplaceBase sent me a new battery on a next day service, no issues at all. MacBook is now working great, thank you!

a. c.

Great Company, great products, great staff, I use RB regularly. Sophie is a gem, a true credit to RB, very helpful and dug me out of a hole. Merry Christmas XX

C. (.

Replace Base always provide the genuine OEM parts that I pay for, unlike many other suppliers that I have used which often try to con me with fake parts. Delivery is quick, the service is faultless and if I pay for a genuine part, bearing in mind that Replace Base sells both copy and genuine parts, I will get what I paid for! Nothing annoys me more than to pay for a genuine part only to be sent a fake, wasting my time and money. Replace Base never wastes my time, so I won't buy from anywhere else. Highly recommended!

D. H.

Placed order for Samsung Tab 3, 10.1 replacement battery on 22nd. Item delivered 24th, by DPD. Works perfectly. Price paid could not be bettered and included delivery. Absolutely first class service, would use again and highly recommend.

M. K.

The shopping process was so easy, that my 5 year old daughter managed to place the order for me under my instruction. Order was dispatched immediately with no delay, encountered a slight problem but was solved within seconds which I was really impressed with. Dont hesitate to do business with replacebase they are trustworthy, professional and outstanding with customer service.

J. W.

Excellent service. The iPad screen and tools were just what was required to allow a novice such as me to replace the screen. I will have no hesitation in returning to the Replace Base in the future if required.

S. A.

My order Has been lost In DPD office. manage to contact replace base and Tom was so helpful and get it sorted for me. Can not ask for anymore. top class customer service and quick respond. thank you Tom.

M. T.

Great service. Bought online and went and collected. Really friendly, nice people, great service! I'm actually annoyed I haven't found these guys before. They're not massive but have a nice size unit, easy to find and park. They're focused on on-line business so not really set up for drop in customers but buy on line (really good website) and if you're local you can arrange to collect.

K. B.

Quick and helpful advice. No quibble immediate replacement of a faulty battery. All done with a smile. Excellent customer service.

J. S.

Just a quick email to say i received the parts today and I'm absolutely buzzing as I've installed them and my MacBook pro now works a treat with a battery cycle count of 1 and a fully working track pad !!! Thanks again for all you help Jonathan

T. J. (. J.

This was the second time we have used replacebase. This time for an iphone XS with a smashed screen. The replacement screen we ordered was excellent quality and as good as the original. Following an ifixit video and using the tool kit that came with the screen for £1.50 I was able to complete the job without any issues. I did already own a more powerful suction cup from the first order which was useful for removing the old cracked screen (also bought from replacebase). I used a hairdryer to loosen the glue. Anyone looking to repair their own device give replacebase a go and of course take your time. Some of the screws are so small its a wonder how Apple even managed to manufacture them!

M.

Prompt easy delivery service, just refitted my Xperia Z5 Compact back glass, and was with the adhesive! 😊 Definitely worth the price I paid for and proud to know they are local in Northamptonshire!

S. H.

Time arrived in a timely manner however I gave it 3 stars as the piece of the sata cable they delivered was stuck to the plastic bag and the cable was twisted. It's a macbook pro sata cable which are very thin and fragile so I'm hoping when I put this in it hasn't impaired it. I will update this post soon

K. W.

Could not recommend Replacebase anymore than I already do they are absolutely fab the staff there are so polite and genuine I have had issues with some machines not working and they have helped without any issues as well as in a kindly manner to they are amazing and can not diss them one bit they are the only company i trust to go to for any of my parts

L. T.

Replace base are fantastic I highly recommend them, I smashed my screen and sent an email to ask them about the part I needed, they quickly responded, ordered the part it came next day! well packaged, I now have a working phone again, thanks guys!

J. S.

Reasonable prices and speedy dispatch. Thanks to these guys I saved big on fixing my switch dock that's been broken for a year and a half. I can finally play mario kart on the big screen again. Thanks Replacebase.

P. C.

Im a DIYer and have worked with the Replace Base team for years now, products are great quality, if there is ever an issue the support team is quick to respond. Highly recommend.

M. M.

Excellent product and speedy delivery. I have ordered parts from Replace Base twice. Both experiences were superb!! Thanks for the great services!

j. c.

My wife was horrified to find the lens smashed on her new Tab 4 camera. A quick Google search, on to Replacebase 's website. Simple logic to find the part then pleasantly surprised to find the part in the right colour available for £5.85 incl. Delivery.Easy Pay pal payment option which is another modern marvel and part received following day. Good you tube D.I.Y. repair video and here we are. Camera running, 29 hrs. Elapsed since original incident. Brilliant service and best wishes to a great firm for their future success. Jon Coulthard

D. C.

Thank you for getting back to me, had very helpful discussion with Tony at replace base. Look forward to continuing a long and fruitful business relationship.

C. S.

Excellent products and service. I was able to buy a new charge board for my phone to fix it from water damage, otherwise it was going in the bin as it couldn't be fixed under warranty.

R. D.

Ordered a replacement USB charger port for my tablet, the service from replaceBase is excellent as I received the replacement part in two days and they were keeping me up to date by email, I have used them before and received the same service and I will definitely be using them again for parts in the future.

J. G. A.

bought a few bits and bobs off them over the last few year. ie, s6 charge port , ip6 charge port. nexus bits. i found they are profesional in what they do. all items worked well and also snap quick postage..WELL RECOMMENDED..CHEERS TROOPS

C. C.

I have bought a few items off Replace Base now, have found them to be a good price, OEM quality where stated with fast delivery and excellent customer service - would recommend

F. D. P.

Amazing customer care. Best Company I bought from Amazon so far. I will use this dealer again as I was very impressed!

s. k.

Ordered a part. Turned out faulty, but Replace Base sent me out a replacement with in 24hrs. They were also very helpful over the phone. Good service.

E. T. D.

Fantastic company managed to repair my phone and now can charge my phone I'm not happy that the battery cover is plastic it should be glass definitely should not say oem as it isnt

J. G.

As a repair centre that buys allot of parts and tools from replacebase we couldn't be happier with the service and support we have received. Highly recommend

M. C.

Having been bed bound by a knee operation my mum was devestated to find her mobile was all smashed up. Desperate to make sure she didn't have another reason to go stir crazy I ran her handset down to replacebase where Steve took the time to help me out. So to say they were speedy, friendly and affordable. Could rate higher.

A. K.

Absolutely fabulous! My new screen and fitting tools arrived sooner than expected and I am back up and running days earlier than I thought. Many thanks to the Replace Base team.

T. W.

We have used Replace Base for a number of years now and the service provided with each order is amazing! Very helpful staff and always willing to go the extra mile. Thanks Replace Base!

T. 7.

Brilliant customer service, cannot fault them. I have purchase mobile phone parts a few times from them and would highly recommend you do too. Jason Willis

D. H.

2 year old phone was struggling to last a day so I decided a replacement battery was needed. Foolishly picked one up on eBay that was actually worse than my degradated battery it was replacing! Found replace base online and ordered one, next day delivery and already can see the difference! I work in IT and E-Waste is a big concern of mine so to be able to get another year / 18months from my device is really good.

P. L.

I used replace base to replace LCD display on my S5, friendly staff with a quick service and well priced. No hesitation in using them again, one happy cutomer

S. M. (.

I use these guys for almost every phone part I buy. Great support and decent products with a good variety of parts

A. M.

Absolutely brilliant place to buy quality OEM phone parts for almost any phone- new or old! Will never order a phone part from amazon ever again..

C. P. (.

Great customer service, a large selection of parts and fast delivery. I will happily use again.

P. M.

Fantastic service from Tom at Replacebase. Fast, efficient and courteous. Highly recommended. I have now used Replacebase several times and is now the only pace I go to. Many Thanks again Tom

M. J.

An excellent company to deal with, transactions are simple, prices competitive and even in these challenging times despatch and delivery is swift. Many thanks guys!

R. W.

Ordered a iPhone XS battery from them 102 percent health checked via a computer quality battery and service no issues

N. C.

Great quality parts and excellent customer service. Dealt with Mike and some other members of their customer service and they got back to me promptly and were very helpful. Would definitely order from them again

N. P.

I am the owner of WeRepairMobiles.com - ReplaceBase is my exclusive supplier and they are the absolute best suppliers one could ask for.

M. C.

Very Good Service - I have been delivered a wrong part (for iPhone 6S instead of iPhone 6) - after reporting on the issue I have received the reply very quickly and I was offered the choice of refund or the part that I was supposed to have got.

N. C.

great communication and service, only thing was wii u drive didnt work with my wii but was great letting me send back

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