Reviews of GRC - Laptop Console PC Repairs. (Cell Phone Store) in Norwich (Norfolk).

GRC - Laptop Console PC Repairs

531 Reviews

269 Comments

Cell phone store

Mobile phone repair shop

Computer repair service

Computer Shop

Electronics engineer

120B Hall Rd, Norwich NR1 3HP

Description

Information of GRC - Laptop Console PC Repairs, Cell phone store in Norwich (Norfolk)

On this page you’ll find the address, open hours, more popular times, the contact, photos and real reviews of this business.

This business has received very good reviews from their customers, so probably it’s a place you should try if you are looking for this kind of services.

Map

Open hours of GRC - Laptop Console PC Repairs

Reviews of GRC - Laptop Console PC Repairs

G. L.

My laptop that was running very slow, needed a fix urgently, messaged Paul first thing in the morning and was responded to very quickly, arranged to take laptop in that afternoon and was fixed in no time, very happy with the outcome and no longer have the frustration of waiting for work documents, web pages to load. Highly recommend using him, you will not be disappointed.

c. P.

Paul is amazing, professional, friendly, and very good at what he does. Will definitely use again in the future. Thank you

D. H.

Amazing and quick service. Thank you Paul for fixing my issues so quick. Would definitely recommend and will come back again :)

s. c.

My laptop had a whole load of issues and Paul fixed them all! Would definitely recommend :)

J. A.

Really impressed with service, was very helpful and knowledgeable, did a temp repair as would have cost a lot, very impressed and he refused to take a full tip- very generous! would deffo visit if i had any future tech issues!

N. R. (.

Took an iPhone 6+ in as lightning connector refused to charge it any more. Was expecting a hardware fix to replace it but it was solved in under a minute by removing debris inside the port and it started charging immediately. It was also done with no charge whatsoever! Thanks very much for good old fashioned customer service!

L. K.

Visited the store today. I spoke to Paul who was able to help and fix the problem with my laptop quickly. Brilliant customer service, would highly recommend.

T. S. T.

Brilliant Service - needed my PC fixing asap and they did it very quickly and now my computer runs faster than I can ever remember. I'll def come back in the future.

R. P.

Paul was helpful and friendly. Sorted my computer quickly and helped me save money with good advice. Thanks! Rhys

J. D.

Paul is a great friendly guy who is happy to help with whatever is needed. Would definitely recommend!

g.

There are a lot of good reviews for this place, and with good reason. Paul sorted out my laptop, which had been soaked in water over night, very quickly and for a very good price. Highly recomend!

S. N.

Great service and understanding! Will be our 'goto' place for all things tech!! Thank you

M.

Very friendly and efficient service, tried by all means to ensure that they minimised the charge for fixing my laptop. i got it back in less than a week and I live in a different city.

C. R.

Paul was very helpful and fixed my Laptop within 24 Hours. would highly Recommend his services. Charlie

L. G.

Great place too get your electrical equipment repaired, had a problem with my laptop wouldn't run correctly, thought it was going to be a costly repair. had it back within a day problems solved for a great price highly recommended

S. L.

I cant thank Paul & Anton enough ... My laptop had decided it didn't want to play any more !!! . A couple of days with these guys and it was sorted. Very quick , polite and reasonable ... what more could you ask for ?

R. T.

Really good service. Thank you Paul for a very quick turnaround of my laptop upgrade.

H. P.

Over the years I've gone to Paul with my laptop loads. Wouldn't think to take it anywhere else as I've always been a happy customer. Good service, good price and a happy customer 👍

D. S.

Would definitely recommend! Excellent service. Had to replace a keyboard on my laptop - Paul did it quickly and professionally.

A. R.

Fantastic! Fast and friendly service. Went here when my laptop developed a fault with its hard drive and Paul went above and beyond the call of duty. Would definitely recommend.

T. S. S.

Speedy and efficient repair. Paul always sorts a computer problem out. He knows his stuff!

S.

Speedy fixing of anything i’ve ever brought in, super good prices and great customer service - HIGHLY recommend!

B. S.

A great guy who managed to totally save my laptop! A very reasonable price too, especially for a part he had to order specially. Thank you so much, laptop works better than it did before I even broke it!!

A. W.

Paul put a clean version of Windows 7 on my HP Elitebook 820 after I couldn't get it to load. I would recommend anyone with a problem get him or Anton on the case.

L. B.

Paul repaired a beaten Lenovo laptop to near perfect condition. Great friendly service - i can fully recommend. Will be using again.

B. T.

Awesome place, managed to fix my laptop and update everything overnight. AND saved an old broken laptop (smashed) and recovered the hard drive contents. Lovely people, recommend to anyone!

B. d. H.

Took a HP Omen 17 in to have have new thermal paste applied to it. Owner managed to knock the temperatures down by about 15-20 degrees celcius. Huge improvement. 👍🏻

l. h.

Really pleased, laptop up and running with speed,have used before and will use again, thank you so much Paul great job and a good price. Recommended

C. R.

Fantastic helpful business! Always seem to be able to sort any problem out, quickly, professionally and at a very fair price. I woudn't hesitate to recommend them.

M. W.

Totally honest and helpful on the phone to me. Persuaded me to NOT get my phone repaired! I'll return to these guys when the time is right for my S6 edge to get a quality branded replacement screen when they become available. Quality.

J. S.

Fantastic service when I ran in flustered after almost being scammed online. Reassured me, cleaned up my laptop and provided good advice.

J. S.

Have him a call before he was open with a problem with a new pc. Came in and he had a look at it instantly and didn’t charge for it. Great service would recommend to anyone

M. O.

Always a pleasure to do business with Anton and Paul. Laptop is now running good as new, collected within 24 hours. A+++

S. S.

Came to Paul because of all the good reviews on google and he didn't disappoint. Would score him more if I could- he's a friendly, efficient, genuine guy. He's saved me getting a whole new laptop, which I appreciate as a student. He was really responsive and quick to identify the issue. Next time I have a problem with my laptop, I'm not wasting time and coming straight to Paul.

G. B.

My laptop screen backlight had gone. Took the laptop in and it was fixed within half an hour! Friendly service and a brilliant price.

A. S.

Fast, efficient repair by a real expert. Kind enough to explain all options available and also to advise on how to look after security. Very happy indeed with the repair.

m. L.

Anytime I've dropped anything in it's come back working perfectly and at a very reasonable price. Service is fantastic, and Paul is a gentleman.

M. P.

Paul gives very friendly and knowledgeable service at a good price :) Fixed my laptop overheating problem

C. W.

Audio wasn't working on my phone, took it to them and they had a look at all the hardware and couldn't find an issue, advised it was potentially a software issue and to factory reset my phone. Did that, phone is working perfectly now and no charge as they only advised. Great lads!

L. M.

Brilliant, friendly service. A total lifesaver. Fixed my iPhone screen perfectly. Delighted! Thanks so much Paul!

B. P.

Took my iphone5s in today 8/3/17 left it with the guys. within 2hours they phoned me to say FIXED, replaced the Antenna. i am Happy will take ipad in for change of battery next time in city, many thanks

H. F.

Such a star! Paul saved my life as he fixed my memory stick and saved all my work for my studies! Thank you so much! Highly recommend

J.

Very friendly, insightful and helpful service. I've revisited on various occasions with different technological issues and they've always found and solved the problem. Many thanks :)

h. c.

A brilliant and speedy service on my laptop from Paul. Many thanks. Highly recommended.

D. I.

Excellent, rapid service 100% of the time.

J. R.

My Samsung Galaxy S2 was stuck on the home screen and said 'emergency calls only'. I rang Geek Squad in town and they said they'd have to send it off, which would cost me £70-80. When I tried Need Gadget Repair instead, the guy (looks like his name is Paul?) fixed it in under 15 minutes, then didn't charge me! Thanks very much Paul, you made my afternoon.

D. W.

Job well done and very quick turnaround!

R. M.

No power on computer. Paul diagnosed problem, ordered a new power supply and fitted it. Swift, efficient and good value service.

N. B.

Brilliant response after a hard drive failure. Fixed in one day and all my data rescued. Couldn't be happier

J. A.

Paul is very helpful...he gives a clear explanation what is wrong with the item. He is very competent and I would certainly recommend him.

s.

Fabulous service from Paul - miracle worker! absolutely first class

K. N.

Highly recommend! Brilliant service and a great price! Will definitely keep using you guys. Thanks again!

J.

As usual, Paul is super efficient in solving PC problems , I recommend Paul without any reservations. Greay guy!

W. B.

Gmail was not working properly. Paul fixed it in no time. Very fast efficient and friendly service. Wouldn,t go anywhere else now.

t. l.

Excellent and very prompt service; a fantastic job well done :)

R.

Paul provided an amazingly quick and professional service to repair my girlfriend's laptop and do a software install. He fixed the problem in no time at all. highly recommend him to anyone.

R. L.

Very efficient, answers emails promptly no fuss, get. done what needs to be done. I'll use again and recommend to friends and family,

M. A.

Okay first thoughts where this place looks a little dodgy but they are wizards! Brilliant service quick and friendly and do a great job would recommend to anyone in the area and cheaper than other places too

D. S.

Great service, fast, fair and honest. Good prices. Always the first place I go to. Don't waste your time going anywhere else. You can park for free right outside too 👍🏻

M.

Excellent service, quick and very knowledgeable. Would highly recommend. Will be using again!

M. H.

Brilliant service from Paul. My PC is up and running better than it has ever been before. Thank you.

S. H.

A great service! Fixed my ailing computer quickly and efficiently at a competitive price. Top Man

C. H.

I highly recommend Paul's shop. Paul provides great customer service, is friendly, reliable and knowledgeable. Can't recommend enough!

J. b. S.

very good service from a sociable bloke,happy to help with any situation and sorted my laptop out in no time after walking in...highly recommended

S. A.

Excellent, prompt repair by a true computer expert who, to our great relief, recovered all our data. And all at very reasonable cost.

E. G.

Fixed my laptop in 3 days (including ordering new parts for it) for a very reasonable price. Would very much recommend.

J. Y.

Paul did a great job replacing the SSD Drive in my Laptop and managed to recover some files that were really important to me. I received a great service from Paul and could not recommend him enough.

T. N.

Paul has on many occasions fixed any problems me and my partner encounter with our pc and laptops, I can't recommend Paul / needpcrepair enough!

A. S.

Brilliant service... Paul has looked after me lots of times wouldn't go anywhere else.... def best in norwich xx

P. S.

paul is very helpful in aspects of computer. I will be recommending him to my family and friends from now on.

O. A.

Top Guy! Fixed my PC when I thought it was done for! Would hands down recommend to anyone! Thanks again!

S. A.

Fast response. Helpful with follow-up questions. Problem sorted and advice given.

C. H.

Thanks to Anton, my smashed iPhone was back up and running in no time at all. Great service and easy to deal with - Thanks very much!

C. F.

This is this is the third time I have used Need Gadget Repair and each time they have been quick, efficient and reasonably priced. Would highly recommend.

N. &. L. T.

Excellent friendly service and advice and really good rates. Well worth a visit for all your computer needs.

C. P.

Great service, went way beyond what was expected. Highly recommend.

A. B.

Excellent. Top service, prompt, very reasonable prices and extremely helpful with advice on avoiding future problems.

F. R.

Quick response, to email, had my laptop back fixed within a day (and it was water damage!) amazing service. Awesome, very happy. Will definitely use again if needed.

L. B.

Treated kindly, would recommend to any one! Very fast too! Brilliant service, thank you.

S. C.

Paul is always attentive, willing to help and provides an amazing, professional service. Couldn't recommend high enough!

S. F.

Great shop and service. Would recommend to anyone. Easily the best computer and gadget repair service in Norwich.

S. E.

Lovely service fixed iPad and iPhone both work great will defo use again 😊

M. L.

Quick, efficient, friendly, and about £50 cheaper than Geek Squad in town. Highly recommended!

J. P.

Great - no nonsense, fixed my problem and cleaned up my computer, good rates and efficient service with text to let you know it's ready, Thank you very much.

F. C.

My computer is now good as new!! Great job and a good price too. Thank you.

S. O.

very very happy with service super professional nice guy thank you

O. B.

Brilliant service my 6 year old laptop runs like new and at a great price very happy!

G. R.

Highly recommend. Was quick, resonable price and phone like new once finished.

C. G.

Paul was great! I contacted him via WhatsApp and he replied quickly. The volume on my iPhone was rubbish. He cleaned it out and it’s good as new - this only cost £5! Bargain for now being to actually hear people on the phone! Thanks Paul!

L. a. M. C.

Professional and fast service from Paul every time. Highly recommend.

T. L. S.

my laptop was fixed - it works, and it runs faster than it did before. And I no longer have to suffer windows 10!

V. B.

Great friendly, quick service with great honest advice.. thank you once again. Highly recommend.

S. p.

The guy was so nice and kind he gave good knowledge that was clear and understandable. Brilliant computer repair. Good attitude.

j. t.

fast service knew problem on lap top and resolved at a very good price will recommend

D. B.

Paul did a very good job fixing my computer! Best adress for students!

A. B.

Super helpful, amazing service. This man saved my bacon and I will definitely go back when I break my phone again :)

G. L.

Excellent service, 2nd to none, very happy to bring any computer equipment to Paul I won't go anywhere else, Highly recommended. Geraldine

G. A.

Great work by Paul, and at a very good price. Would recommend.

H. W.

Fixed my laptop which was running very slowly before. Very quick and friendly service

M. H.

Paul gave really good costumer service and fixed my Oppo Reno that was difficult to gets parts for. He found a way to get it fixed with original parts and at a good price and I'm honestly really grateful. I did go to a different place before coming to Paul and they were really rude towards me and I decided to not get my phone fixed there as I wanted good customer service. Thank goodness my phone is now fixed and I left feeling satisfied and welcomed here. He is such a genuine guy and I really can't recommend him enough. I'll be coming here for other repairs if I do manage to break other things.

L. I.

great shop laptop running like new now .Thank you

R. S.

Two different problems dealt with speedily. Cost £90 to fix two unusable laptops.

D. B.

Was a pleasure dealing with Paul......Highly recommend

K. K.

Cant thank this smashing guy enough. Super quick repair & advise, super knowledgeable. Highly recommend

P. C.

Always a first class service, on time, reliable, and friendly.

R. M.

Excellent service and he really knows his way around a PC.

l. l.

Excellent service, always happy to help and provide further assistance even once initial issue was resolved

B. C.

Lovely guy, fixed my laptop up super quick and made it soo much faster

S. H.

As always, great service. Highly recommended.

S. R.

Awesome honest service, very fair price, fast work! Very happy customer

F. G.

Excellent, professional and extremely quick, a real helpful experienced guy at his trade. My laptop is ancient and should really be scrapped but he managed to kick it back to life again at a very reasonable price thank you would certainly use again.

I. L.

Paul was very amiable and knowledgeable. Fixed my phone very quickly with no fuss. I would recommend him to anyone with IT issues.

D. B.

Good guys - Very friendly and knowledgable service... Many thanks :-)

s. b.

These Boys do the job proper . wouldnt use anyone else in Norwich for my gadget repairs. Big up

S. T.

Great customer service and efficient repairs 5/5

S. W.

What a lovely man - solved what I needed and more! Definitely recommend - really helpful and really knowledgeable.

Y. S. L.

Now my laptop isn't my room's primary heating system.

S. B.

Couldn't offer any help due to phone only just being released (fair enough!) BUT the customer service was top notch - couldn't fault it!

J. L.

Awesome service! Awesome guy! I Highly recommend this repair shop!

S. G.

Professional, knowledgeable, reliable, good value. Highly recommended.

K. W.

going to Need PC repair was a REALLY good idea because he checked whether my computer was failing or not but not only that, he cleaned out my fan and installed the antivirus he thought was best

v. a.

Very happy customer, thanks for repairing my laptop, i will come back if i get anymore problems, very efficient

T. F. S. C. N.

Had a serious problem with my laptop. Paul sorted out for me within 4 hours. Including changing hard drive and carrying out other essential repairs. Great service as ever. Many thanks.

D.

Fixed our iPhone screen same day Fast, Friendly. Highly recommend to anyone

H. A.

Needed new hard drive. Good service. No probs. Thanks

S. T.

Really helpful and friendly, quick fix. Have used here before and will again. Many thanks.

R. K.

1st class. THE serviceman goes out of his way to help you

B. G.

Quick repair. Immediate help[. Cheap price

R.

Top guy, couldn't do enough for you. Would definitely recommend :)

C.

This is the fourth time Paul has fixed one of my gadgets that I think is beyond repair. He is always upfront with costs, good at updating me when waiting for parts that are on order and the results are always great. I now have what feels like a brand new laptop and it was ready the next day. Cannot recommend highly enough, thanks again Paul.

A. H.

Great service very friendly and would highly recommend

M. L.

Quick, easy and trustworthy. Great customer service!

A. H.

Paul replaced my keyboard and tweaked my system. Brilliant service.

M. H.

Paul did an excellent job of repairing my laptop. I honestly thought it was dead for good but he managed to revive it and i still have everything on here. Thankyou Paul!

d. f.

Excellent service, fast and very efficient would highly recommend

s. p.

Great service, highly recommend

E. D.

Great service, speedy, thorough and answers questions you may have. Many thanks

A. B.

Excellent fast service and did a great job. Thanks.

E. M.

quick, helpful and friendly service, would highly recommend!

A. M.

Perfect and quick work feom Paul. Awesome 👌🏽🤙🏽

A. B.

Absolutely brilliant. Reliable, honest and also educational. 10/10

S. S.

Highly recommended, great service every time.

D. H.

Excellent service, highly recommend

V. T.

Brilliant service. Always helpful and quick plus a smile

C. D.

Really fast service. Dropped off my laptop after closing hours and it was still ready the next day. Very good value service - more than half the price of anything I could find elsewhere. Free diagnostics call. Computer fixed without needing any new parts. Friendly, professional, approachable and responsive. 100% recommend.

D. G.

Good, friendly and honest service, highly recommend them.

j. f.

Brilliant ,friendly people ,very fast turnaround,good value

d. l.

help my compuer run faster than before

L.

Speedy, knowledgeable and friendly service. Highly recommended!

L. B.

Knowledgeable, quick to repair and at a fair price. Perfect.

P.

The fourth emergency service! Absolutely brilliant service, very fair charges

L. B.

Highly recommended. Friendly and extremely reliable.

j. k.

Highly reccomended..very efficient.highly knowledgable.

S. Y.

Wonderful service quickly delivered- highly recommend

A. O.

Can't speak highly enough of both the standard of service or customer care

O. O.

I am very impressed. Paul fixed my laptop and changed my hard drive within 24hours. The laptop is now running optimal. Thanks Need Gadget.

a. b.

affordable and very quick,great service

M. P.

Thanks for the help today much appreciated !

Z. W.

Brilliant quick service, highly recommend!

G. J.

Fast and friendly service. Will use again.

p. o.

friendly guy,helpful and very knowledgeable

G. V.

Very friendly, helpful and quick!

K. B.

Excellent service: highly recommended

A. H.

Excellent friendly & super efficient service

J. J.

Excellent friendly service and advice

G. C.

Very helpful and informative.

G. A. A.

Paul was very quick in diagnosing the problem, was very prompt and clear in conveying the issue. Paul was transparent about the pricing. My laptop was fixed and delivered within 4 days. Professional and good quality service. Highly recommended.

R.

Top guy

H. R.

Nice guy and great service

I.

Good service and quick repair!

A. M.

fast friendley and very good

Y. K.

good job can expect

m. j.

fast friendly service

D. H.

Great Friendly Service

H. W.

Great service.

H. C.

Excellent service.

L. S.

Brilliant!

l. d.

Need PC Repair got my laptop and phone sorted in double quick time. Paul is friendly, skilled and gives great value service. Couldn't have asked for more. 10/10

h. h. e.

C. J.

S. W.

T. M.

t. c.

A. K.

L. R.

M.

V. M.

J. d. B.

Excellent service, My PC crashed for unknown reasons and couldn't start up properly due to a problem with my SSD. Paul was able to solve the problem within 40 mins and installed a brand new and better SSD for a very fair price. Would highly recommend this place. Paul knows his tech and is a also very sociable and talkative person.

R. D.

Paul has been our whole families tech guy for a few years now, he provides a professional, reliable, helpful and friendly service that is second to none. Simply put, if you need tech fixing fast, in the city or even from further afield Paul is your man.

S. F.

I wasn't hopeful as I've had my desktop repaired twice and the improvements don't seem to last. I took it in to Paul and he recognised the problem, kept it overnight and returned it the next day fully functional. So very positive up to now . Paul is efficient and charges a reasonable price.

J. M.

Paul was extremely professional, and understood my needs . He took rapid action and proved himself to be good value for money. I would recommend him unhesitatingly.

T.

Paul’s such a lovely guy, very knowledgable, always happy to help and willing take time out of his day to resolve your tech issues. Great service.

T. S.

The chap who runs this business really helped me out a few weeks back with a Mac Book and more recently he’s put together a laptop for my son’s birthday next week. Everything has been done promptly and with good grace, I definitely recommend😬.

G. B.

Paul was very knowledgeable in identifying the issue and suggesting a solution. He was prompt in getting back to me when he needed to change track to to achieve that end. Happy to give in store guidance getting me back to full service in minimum time. A good end to end customer experience, would recommend him

B.

Great job. Fixed sound on old laptop. Quick service. Great price. Happy camper. Will definitely use again.

I. P.

Paul was fantastic in fixing my laptop. Quick communication and had it ready next day. Highly recommended. Thank you so much!

J. R.

Great friendly service. Whilst my phone was unfortunately beyond repair, Paul provided some great advice on what to get next, and didn't charge me for his time.

F. E.

Great service. I had some issues with computer slowing down Paul diagnosed the problem and installed a new hard drive at a very reasonable price within a short time. He also helped when I had an issue installing my new Office 2016. I have no hesitation in recommending him.

C. C.

After some attempts in other so-called 'Notebook experts' in Norwich, I've taken my HP Pavilion g7 10 yr old operating extremely slow to the point I was ready to buy a new one and Paul was precise to diagnose that we needed to change the mother board, reconfigure it and re-install Windows 7. It is running like new. Honest, knowledgeable and correct price for the entire service. I do recommend Paul!

V. K.

Excellent service. Paul was great. He suggested the most cost effective solution possible, and fixed the broken screen of my laptop in no time. I would definitely recommend, and will use again if I need anything else in the future.

J. L.

Quick very good priced service. My laptop was repaired the same day after windows was wiped off trying to download security software which I had purchased elsewhere. I was only charged £40 and Paul put security on for free! Well worth it. Would go to Paul again and would recommend to a friend.

J. R.

Very happy with the service provided, Paul saved my laptop and repaired in a timely manner at a great cost, saving me a fortune on buying a new one, highly recommend to anyone needing there gadgets repaired

E. B.

Visiting Norwich this week and desperate for a laptop repair. After visiting several shops in Norwich, my dad suggested Paul. Laptop was diagnosed and fixed within 48 hours. Paul was extremely professional and polite. I would highly recommend!

C. H.

Taken my P.C. to Paul at Need PC Laptop Repair several times before with a quick turn around. I believe he has saved me alot money with brilliant advice and not trying to give you something you don't need! Great knowledge of what he does, giving you the best for your computer. Great P.C. Service in Norwich. Thank you

S.

Paul was brilliant after I broke my laptop screen. Fast service, reliable and a great price compared to what Samsung was wanting to charge me! Plus he worked his magic and my laptop is working faster than it ever has! I would definitely recommend. Thank you.

D. C.

Paul gave me loads of advice and then fixed my laptop in double quick time. I'm delighted with the repair and price.

M. M.

My screen was completely broken, took it in to be repaired expecting it to be extortionate to repair. I received speedy, friendly service and the price of the repair was amazing compared to what I thought it would be. Very quick and very efficient. 10/10 would recommend.

S. C.

As a person that studies computer science I can say thay Paul is proficient on electronics and with a great depth of knowledge on computer systems. He managed to repaired the very delicate 6400rpm thin laptop fans from my ultra thin graphic-intensive laptops overnight with professional ultrasound equipments which was amazing and mindblowing

C. M.

The best place in Norwich. Paul is an expert and had my laptop sorted within a couple hours. Honest and reliable i could not fault his service.I would highly recommend to everyone i know. Brilliant service with excellent prices! 5* from me all day long

H. A.

Took my aging Macbook in for an internal clean and health check and Paul was super helpful. Speedy service, reasonable price, and all around lovely experience.

A. S.

Fantastic and friendly service from Paul at his brilliant shop in Norwich. I took my laptop in just for a blast of air to clear the vents of dust (something I've never done so I thought I'd ask for his advice) and he very helpfully used some compressed air on it, free of charge, and now my laptop temperatures have dropped by a massive 20 degrees! It's like having a brand new laptop, it's running so cool and quiet! I will definitely be going back if I need my laptop dismantling to clean it further, will be worth the £40 quoted. Best computer service shop in Norwich by far, and would recommend 10/10.

P. J.

The owner of the business named needgadgetrepair.co.uk was very polite, listened to my problems, very understanding and fixed my computer problems with such efficiency and speed. He is such a pleasant man with such factual knowledgeable information regarding technology. He is simply the best in providing top notch personal services to his customers. Fantastic.

M. A.

Paul gave me a great service and he was very quickly.

G. R.

Excellent service, very knowledgeable, good advice and reasonable charges. He even managed to rescue some old data I thought I'd lost. Highly recommended.

s. T.

I first went to Paul at NEED PC REPAIRS based on the recommendation of a friend and I have now recommended him to more friends of mine because he is by far one of the best and honest people I have ever met in his line of work and as a person. I was overly impressed by his knowledge, professionalism and mostly by how willing he was to help me fix my problem with my laptop even if it meant going out of the bounds of his office to get my laptop personally delivered to me as I have a very tight work schedule, or recommend gadgets/programs to protect my computer. It is the little things and personal touches that go a long way in converting paying customers into loyal customers. I am 100% a loyal customer to his business and I recommend that if anyone wants an honest and reputable professional to fix their PC problems, Paul at NEED PC REPAIRS is the place you want to go because you will be dealing with a man that cares as much as you do about your PC.

J. S.

I had heard about Paul and his shop from a colleague and simply put he and his team are excellent. Laptop is now working better than new. Great Service, Great Business and really nice people to do business with.. Seriously recommended to anyone who has PC issues.

S. G.

Paul installed Windows 7 on my laptop as Vista was no longer supported. He saved all my files etc and now it works perfectly . It has given an older laptop a new lease of life. I am very pleased . Very reasonable price also.

P. X.

Called in to see them today after reading very good reviews. I thought I needed a new part for my Laptop but, in under 5 Minutes, they’d diagnosed that I only needed a new charger! They also told me the exact one to buy too! Brilliant, friendly service and I would highly recommend them following this visit today! Thank you very much ...

S. W.

I've used Paul at Gadget PC, Laptop & Phone Repair several times over the years, I've even advised friends to use him & they have been more than happy with the service he gives. Nothing is too much trouble, his service is fast & efficient & reasonably priced.

A. O.

Paul was really quick in repairing my laptop, it was ready the next morning. Was responsive as well in emails. Great service.

j. d.

Again for the 3rd time Paul has saved my work and my PC. Super fast turn around with a friendly and professional service. I wouldn't hesitate to recommend to all family and friends. Task - revive a failing Win 2000 PC - Task Completed !!

A. B.

Not being at all tech minded, needed someone to sort my laptop - Paul was certainly that person. Very understanding, made an excellent job of getting my laptop working again could not recommend him highly enough. Thanks Paul

J. M.

PC went wrong and I didn't know where to start looking for honest and reliable service. Paul was recommended and can't say how impressed I am. Friendly, helpful and super fast service. He explained exactly what pc needed and the most cost effective way to repair. Don't worry about shopping around - if you need help - Paul is your man!! In future, I now intend to take the whole family's laptops/gadgets for any issues.

C. H.

Needed my SSD replacing. Paul did a quick and thorough service on the same day. Delighted! A very happy customer. Would highly recommend!

S. E.

Fast, friendly, efficient. In short brilliant service. I would have no hesitation in recommending this business

M. W.

I rely on my laptop for all my communication needs, as a severely disabled person, and Paul fixed it in a great turnaround time for a great price.

M. H.

Every time I've had a hardware problem over the last couple of years I've bought my kit in here. Each time I've had brilliant service, high quality workmanship, and no nonsense advice, all at very fair prices and to fairly demanding timescales. I unhesitatingly recommend using their services for tablet, lap top and desk top hardware issues.

G. M.

Had my laptop battery replaced, extremely prompt reply and good communication throughout, will definitely be going here again for any other repairs etc!

L. M.

Paul is brilliant, knowledgeable, very friendly and honest. He fixed my laptop and I would certainly return again. His shop is only 15 mins walk from the city. Good service and price.

C. E.

Paul is an absolute star! He has helped me out with various problems with my laptop,and last week upgraded it and gave it a thorough clean up. He explains things in detail but in laymens terms so you know exactly what the problem is and how he can fix it. Quick,efficient and friendly service everytime.

S. R.

absolutely brilliant service! recommend 10/10, costumer service was amazing! knows exactly what he is doing, if i ever need a repair again will be going back! highly recommend

E. K.

Paul is a very helpful and skilled person and quickly resolved the problems on my laptop when I thought it may have been hacked. Don't be put off by its location and appearance as it is well worth a visit.

A.

Paul is a really friendly, great man. Provides great and fast service, my phone screen was fixed within 2 hours if that. Fair prices.

B. W.

Paul fixed my laptop very quickly and efficiently. All working fine now and much faster than before. Great next day service - thanks a lot!

J. M.

Fixed a CPU socket for me fast :)

c. c.

amazing service, very friendly and polite and very helpful, quick but effective fixes 100% recommend Need Gadget Repair.

D. S.

Took my laptop in for some advice / possible repair, and within minutes I was walking out with the laptop fixed at a very competitive price. Speedy, efficient and friendly service. I have no hesitation in recommending.

J. K.

Paul is my Goto person for all computer problems throughout more years than I care to mention. He has restored my programmes and files after a near fatal IT crash, installed an SSD drive and regularly services my 9 year old high-spec laptop. Besides being competent, efficient and offering value for money, he is a nice approachable guy.

G. K.

Had a gaming asus laptop with a dead motherboard, which showed absolutely no signs of life and was overheating due to bad cooling. Googled for repair shops in Norwich and some of them refused to even check if it's fixable. Then I found this amazing guy Paul, who not only decided to give it a shot at fixing it, but said that if he wouldn't be able to do anything with it, it will be free of charge. Turned out that it's really dead, so Paul took out the hard drive for easy data recovery, gave me tips on how to maintain and look after gaming laptops if I get one again in the future at absolutely no cost. To sum up it was one of the best customer service experiences I've ever had, really nice, friendly and fast paced. Would definetly recommend to anyone having any issues with their devices to go there. 10/10

P. S.

Great service and Paul managed to fix a problem with my MacBook other's more local to my work in Nottingham couldn't, and even the Genius Bar in Norwich were stumped!! Not only could he do what others could not without spending a load of money on new components, he charged me only for his time, which in my opinion is worth its weight in gold!! Paul will be my first point of call wherever I am in the country for any PC or MAC related problems from now on.

E. H.

I've had my laptop back for a good couple of months now and I haven't run into a single problem with it since it's repair. The repair itself was done quickly and expertly and the problem was diagnosed just as fast, so I was not long without a computer. Not only did they fix the problem I was encountering, but they also suggested adding hardware that would improve my computer's performance, rather than just replacing the damaged part with a working replica. A professional and exceptional service, well worthy of 5+ stars!

E. C.

The hard drive of my laptop broke and I was really worried that all my data would be lost, but Paul was fantastic and he was able to recover the hard drive in under 24 hours and save all my data. I now have a fully functional external hard drive! Can't recommend these guys enough, I'll be going back for all my gadget repairs.

B. G.

I needed urgent help I am glued to my laptop for work, life, the very act of breathing and in the space of hours, Paul resolved all my tech problems. Life-saving.

C. C.

Awesome place! Fixed a laptop i was certain was destroyed, within a couple of days! Really nice too, recommend highly.

C. P.

I have used this service twice now: one for my own iPhone and the other for my son's PC. I highly recommend Paul's shop. Paul provides great customer service, is friendly, reliable and knowledgeable. Can't recommend enough!

A. v. V.

I don't normally post reviews, but Paul did such a great job that I felt I had too. He does the job, doesn't add unnecessary complications and does it in record time. If you want to go anywhere, go here

L. B.

Paul is extremely knowledgeable. He always has a solution to IT issues and provides a fast and efficient service. His charges are very reasonable and I would definitely recommend him.

S. A.

Unfortunately my Iphone 5s had sustained some significant bodywork damage. Not sure of where to look, as my insurance excess was really high, Need Gadget Repair came highly recommended. I was of the opinion that I would be charged a vast sum, in order to have my phone fixed and repaired to it's original state. This couldn't be further from the truth. Need, were fantastic, provided a great level of customer service and were really friendly. My phone was back in no time, looking like it did when i originally purchased it. I was really impressed. I would recommend highly, not only for price, but for customer service experience also. Definitely a returning customer. 5 stars.

T. T.

Brilliant service - a laptop problem during lockdown resolved within 24 hours - even keeping the shop open longer than usual hours in order to return the laptop to me before the weekend! Excellent service.

D. L.

Company is very helpful indeed, Paul cleaned my Laptop, setup my phone/laptop for my new business email. He also offered me free advice on antivirus and malware. Highly recommended

R. J. C.

Paul successfully brought my old DELL laptop back to brand new condition in less than 24 hours. Gagdet Repair at St Johns Close Norwich is outstandingly good and exceeded all my expectations. Extremely highly recommended by Richard in norwich NR2. 10th. April, 2019.

j. R.

my laptop lost the ability to link to WFI over the Christmas holiday period (why do issues occur always in holiday periods) I couldn'd fix it and didn't know anyone who could so went to the shop at St Johns Close and it was sorted while I waited. It took a bit longer than expected while I was waiting so i was only charged for the replacement part. What a great service! Highly recommend

J. L.

Got my Laptop working for me in quick time so my kids could get on with there school work. Genuine guy who knows his stuff. Will definitely use again. Thankyou.

D. D.

A very professional business who took me through what was wrong with both of laptops. Gave me a choice of fixes, not pushing for the most expensive fix. Repaired one while I waited, so I had one to you use. I will definitely tell my friends where to go for repairs.

I. A.

I got my laptop USB plug burnt and as the consequence the half of the screen stopped working. I was tolf by the people working at the Apple store that to fix my laptop I have to pay more money than buying the fresh new MacBook. I was so stressed and shocked as I am a student and I couldn’t afford a laptop. I brought my laptop to Paul’s, he diagnosed the problem quickly and fixed my laptop for 50 pounds! I couldn’t recommend his service more, he was polite, understanding and professional, and the price was so reasonable. Couldn’t be thankful enough!

E. R.

My wife's new HTC 10 got water damaged. Paul was brilliant, the phone had only recently entered the market and it was difficult to get spare parts for the phone. Paul and Anton found the problem and determined what part they needed quite quickly. Paul persistently looked online for the part he needed to repair the phone, giving me an update once a week on progress. It was over the Christmas period and after 2 and a half months of waiting for the part to become available, it finally came and the phone got repaired! They did a great job and it's very much appreciated that they didn't give up looking for the part! Thank you again for repairing my wife's phone

R. t.

I was having problems with my work laptop, outlook refused to open. I took it all the way to my office in Manchester for the IT guy to look at, he has it for 4 hours and manages to delete a couple of games and install some anti virus software but cannot fix my outlook, great! I took my laptop down to Paul and he sorts the problem in under 1 minute 😲, now my outlook is working and I can get on with my work, legend!

J. S.

As the owner of a business that prides itself on it's levels of service and knowledge it was great to find Paul's business on recommendation. Paul's speed of response, professionalism and very caring approach meant my "mini crisis" was very swiftly remedied and his level of service was above and beyond expectation. I highly recommend Need Gadget, Phone, Laptop, PC Repair; many thanks Paul for your excellent and timely repair of my beloved but seriously old laptop, hugely appreciated.

M. H.

Saved my bacon once again Paul! Thank-you so much. I now know that mac books are allergic to cups of tea... quick service, great advice. Highly recommend this business. They really know what they're doing with clumsy plonkers like me!!

F. M.

I thought my computer was terminal, it turns out, with a bit of magic and a lot of knowledge, it is better than it ever was. I am so glad I took it to Paul to mend, would highly recommend him to anyone with computer problems

S. P.

Had to get my BIOS Chip swapped on my dead Hard drive Circuit Board and luckily found this chap on Google, did the job there and then for what i would say is a reasonable price for something that very few people can achieve without the correct equipment. From the other reviews i read and what i had done i'd highly recommend to pop in or call for any services you may require. I will be returning for any future repairs/services required on my Gadgets and Electronics.

D. L.

Paul is excellent.. Very knowledgeable and solves problems/repairs laptops as quickly if he can at a competitive price. Highly recommend,

V. C.

Fast, honest and efficient service. Paul knows his business, and offers great rates. The best I have come across in Norwich. I will definitely go again.

J. W.

Paul is a very knowledgeable, genuine and friendly lad with a wealth of experience. He delivers a quality service every time at a great price. Highly recommended to all.

M. B.

Diagnosed the problem quickly, carried out the repair quicker than expected. Good price couldn't fault the service, got recommended from a friend and will definitely use again and forward details to my friends that need a repair.

A. W.

Paul took my problematic pc and sorted it in a day. Fair price too, he will be my go to shop for any future computer repair. Highly recommended.

B. D.

Paul is always helpful and insightful. He'll work tirelessly to resolve any technical issue. I would highly recommend his professional expertise.

A. T.

Paul repaired my S21 Ultra while i waited, fast and friendly service. Thanks again

S. M.

Always received a friendly, highly competent service. Strongly recommend.

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