Reviews of O2 Store. (Cell Phone Store) in Stoke-on-Trent (Staffordshire).

O2 Store

135 Reviews

63 Comments

Cell phone store

Mobile Phone Shop

Mobile phone repair shop

3 Swan Walk, Burton-on-Trent DE14 1DD

Description

Information of O2 Store, Cell phone store in Stoke-on-Trent (Staffordshire)

On this page you’ll find the address, open hours, more popular times, the contact, photos and real reviews of this business.

This business has received very good reviews from their customers, so probably it’s a place you should try if you are looking for this kind of services.

Map

Open hours of O2 Store

Popular times

Monday

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Sunday

Reviews of O2 Store

C. B.

17/9/25 Thank you once again for the excellent customer service this week from Sebastian and Maya in the Burton O2 shop. I really appreciate the time you spent helping me and my dad to manage his phone and watch. It is great to know that we can rely on your expertise and friendly support when we need it. Excellent customer service. Sebastian and the team at the O2 shop in Burton could not have been more supportive in helping me and my dad to set up the cellular function of an existing Apple Watch. Their friendly customer service and expertise was very much appreciated. Thank you.

P. T.

Great shop and really helpful, sorted me out with the phone I wanted thene and there, only reason for a lost star is i had to go in a second time in the day, as the staff when the shop opened for the day got quickly taken up, so not really a review on staff and site more a notion that mornings are hard to get seen (on the day I went at least, of course this could of just been one of those days) overall a great experience

F. B.

The Staff are amazing and so helpful. Very professional. Everytime I go into this store as an o2 customer they have fixed the problem with my phone. 😊

E.

I think the security needs improvement. I went in to get a new upgrade contract phone in April. They didnt ask me for ID. Anyone can memorize a phone number and address. So after confirming everything (I am who I say I am regarding this) I walked out with a £922 phone without showing one piece of ID (which I had with me)

M. C.

excellent service yet again served by sebastian he helped my mother who is 80 buy a phone yesterday very patient and helpful thankyou

S. G.

Great and friendly staff always ready to answer my questions and give advice to help get on great with Matt and Alex too Thank You guys

M. J.

I was dealt with by Alex and he couldn't have been more helpful. He worked very hard over a long time sending & receiving messages from his computer to O2 to get my old mobile number back. Thanks Alex.

M. L. (.

Very helpful, they even told me I was entitled to discount after I had already bought my phone, which they didn't have to do.

B. &. R.

Helpful staff sadly did not have laptops on contract with a phone upgrade package I was after .

A. T.

Great staff very friendly and great service purchased two phones here.

S. L.

Had problems with my phone thay sorted it and then showed me how to stop it happening again verry present no charge how many people know this? 😁 ⭐

S. C.

Had exceptional customer service today from Sebastian to resolve a problem with an upgrade. It took some time to resolve but he was patient and courteous throughout. Thankyou so much!

B. C.

Had an issue with accessing my internal mobile Internet data it was sorted straight away no hassle

T. D.

Very helpful staff great service

J. S.

My phone on gif gaf, had a problem, they sorted in two minutes, no charge

J. S.

My phone on gif gaf, had a problem, they sorted in two minutes, no charge

T. H.

Great phone store, really helpful staff.

J. D.

Quick and efficient. Always s great service.

N. a.

The staff is very helpful a d friendly.well recommended

j. b.

Excellent advice..

J. F.

Nice place, nice team. professional.

A. M.

Dealt with query promptly .Polite and friendly staff.

A. K.

Thanks to the 02 team at Burton for excellent service and assistance with solving the I phone issues especially Andrew

S. G.

Great and friendly staff always ready to answer my questions and give advice to help get on great with Matt and Alex too Thank You guys

m. c.

Really helpful sales assistant.

b. h.

Was fine, just educated them a little

a. k.

Very helpful and friendly staff

J. S.

Guy sorted me out with everything I needed.

K. M.

Yes very helpful

T. K.

The team are just fantastic 😀

M. L.

Very good service Thanks

E. G.

Friendly staff, schop is okay.

M. R.

Great helpfull staff.

I. C.

Very helpful,friendly, and very good advice. Didn't have to wait to be served

M. H.

I find this shop very helpful

J. S.

Very helpful staff

r. p.

Very good

S. S.

Very helpful staff

P. B.

Really helpful staff

M. S.

It's a phone shop

J. L.

Wonderful staff

D. N.

Helpful staff

J. T.

Service is 2nd to none.

R. S.

Excellent

M. P.

Great experience, staff are always helpful and very kind. I've had few issues to sort out recently (had a problem with my account being hacked) and they helped me with everything! All I can say is thank you for a great service.

A. F.

Helpful and fast.

D. H.

Expensive lol

K. B.

Excellent shop

K.

Good service

S. R.

Helpful staff

A. Z.

Friendly chaps

s. j.

L. K.

P. F.

N.

S. B.

I have never been in a better phone shop. Best service. Best people what can I say except "perfect". The way a shop should run.

C. R.

p. m.

A. P.

Z. T.

B. F.

Very helpful and patient with all my queries

D. H.

So went into store today after considering changing my phone. Knew what I wanted and just had a couple of questions to ask prior to upgrading. Alex helped me and was very thorough in his answers. I was in and out within less than 20 minutes. Really happy. Thank you all especially Alex.

S. H.

Helpful as soon as we walked in ,helping my husband get his Samsung watch and explain all about it. Nice comfortable atmosphere. Helpful staff friendly and approachable

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