Reviews of Cotswold Outdoor London - Piccadilly. (Clothing Store) in London (London).

Cotswold Outdoor London - Piccadilly

371 Reviews

179 Comments

Clothing store

Camping store

23/26 Piccadilly, London W1J 0DJ, United Kingdom

Description

Information of Cotswold Outdoor London - Piccadilly, Clothing store in London (London)

On this page you’ll find the address, open hours, more popular times, the contact, photos and real reviews of this business.

This business has received very good reviews from their customers, so probably it’s a place you should try if you are looking for this kind of services.

Map

Open hours of Cotswold Outdoor London - Piccadilly

Popular times

Sunday

Monday

Tuesday

Wednesday

Thursday

Friday

Saturday

Reviews of Cotswold Outdoor London - Piccadilly

D. T.

Helpful staff but disappointing range and shortage of sizes. Come on Cotswold !! you've got to get back on the pace, otherwise more will be going online. This is a PRIME location and the rental must be eye-watering. You have great staff and a great reputation - don't lose it!!!!!

M. M.

Got what I wanted , but had to ask for help , just a hello or would you like some help , would have made the experience better .

L. G.

Very friendly helpful and knowledgeable staff. Although standing watching and following me like a security guard is very off-putting.

S.

It's a decent sized store with a reasonably wide range of products. The staff were friendly and, although I didn't need assistance, they were helping others and offering good advice. The big stumbling block are their prices and I guess this is the same for most high street retailers - you can buy many of the same products online at cheaper prices. In my case, the rucksack and overtrousers were 30% cheaper online than in the shop. If the prices were only a little bit extra, I'd support the high street but 30% is too big a difference.

D. W.

Excellent service, excellent product ranges. I will certainly revisit.

J. G.

Extremely helpful and knowledgeable staff, and generally just nice people! They gave me lots of advice to help me decide what backpack to choose for a 2 night camping trip. Some of the kit they stock can be on the pricier side, but for some pieces it's worth it :)

S. D.

Convenient location close to Piccadilly Circus station. Store has two floors and a reasonable selection of merchandise. The staff are friendly and helpful.

F. J. A. R.

Very good place to buy products for camping or clothing highly recommended the staff was very helpful I buy a underpants and the shoe insoles this is the best for the people to walk a lot

C. P.

3 small ish levels, good selection, the retailer is always great. Discounts for national trust members.

F. C.

I came to buy an item that, despite showing stock on the website, had sold out. Magda was extremely helpful and went beyond the expected level of service to make sure I could receive the item within minimal waiting time and before travelling. Fantastic customer service and experience! People make a difference and Magda’s attitude and care definitely did. Thank you :)

I.

Cannot speak highly enough of the manager. Gave very clear recommendations on what I needed for the Inca trail, including what was worth paying a premium for and what could be done more cheaply. His recommended shoes weren't in stock so he tracked them down in another store and called them to hold them while I went to get them - and they've turned out to be perfect. This is the place to go if you need advice for your trip.

赵.

Their staffs are very helpful.

L. D.

Recently bought backpacks for travelling. Brilliant customer service. Josh was very knowledgeable (on the products and travelling generally) and seemed genuinely interested in getting us the right product. Unique amongst other similar chains.

K. U.

Great selection and very helpful staff. My jacket was priced matched and I got advice about gloves. Did you know you can use your National Trust membership for discounts? You can 👍🏽

Y. S. O.

The sales person manning the shoes section is legendary. Excellent knowledge and goes to the extreme length to ensure you have the best fit. I went to 3 different Costwold and this Piccadilly store had the best kind of customer service.

A. B. (.

A nice, quality shop with some of the better outdoor items at a range of prices. Shoes and boots upstairs always have some good discounts though stock levels not massive. Decent camping section downstairs with tents displayed.

E. T.

I went to Cotswold to find a Trekking Backpack, and I did'n know much about it. I have been very lucky, there was a shop assistant with long blond hair that explained me everything to know about backpacks. He was very kind and polite I'm so happy about my purchase. And I also got a free warranty for 2 years.

S. L.

Never in my life been have I been moved to write a positive review for a retail store, but Konstantinos was so amazingly helpful and friendly that I absolutely need to reccomend that you see him if you're in the market for a pair of outdoor shoes.

E. R.

I appreciate the convenience of Cotswold Outdoor Piccadilly, as I can cycle there to buy outdoor equipment at short notice. The in-store selection is great, and all the best brands of equipment feature there. If I search online for "the best hiking shoe/the best water filter/etc.", Cotswold's invariably has it. The staff are always positive and happy to help. I have always had pleasant experiences with issues such as returns and applying a discount retroactively.

R. H.

I went to the Runners' Needs section in the basement and was served by a knowledgable member of staff—it's always great when vendors are themselves runners. I was allowed to take all the time I needed to try on four pairs of shoes and give them a go on the treadmill. There was also no fuss when other customers decided not to buy anything. Additionally, you get two years' warranty if you become a member.

H.

Super friendly staff, highly recommended to go speak to them if you need a second opinion. Even though it was 5 minutes past closing time the member of staff continued to give me advice on certain products I was I interested in.

t. t.

Great service. Tried on a shoe in the covent garden store where they didn't have the half size larger in stock, so we trekked to the picadilly store where the sales assistant who hiked, lead DoE trips and could talk knowledgeably, found the shoe that suited both my need, redirected use, feet, budget. Would recommend!

P. T.

Staff is great and knowledgeable. Advice is always on point and well-informed. They're actually travellers and hikers and not just trained parrots that repeat sales pitches. They also take their time.

J. T.

Cotswold outdoor is good quality outdoor shop but it is more like outdoor supermarket than specialist shop. Missing the specialist advice and commited staff. I explain. I found the shoes I wanted to buy online, but I didn't want to buy them before trying on. I found out they have the model and size at Cotswold Outdoor Picadilly and came round there to try. Found the model, hold in my hand and immediately knew it is a good quality. I waited for the member of staff who was serving another client - very thoughrouly and asked for my size. We don't have you size sir. Sorry. Try other branch. And that was it. No offer to call the other branch or maybe trying to suggest me another pair. Maybe I looked too committed.

N. P.

The young man who helped me with a new pair of walking boots was very knowledgeable and made sure that the boots I chose were the correct fit. Very pleased with my purchase.

N. S.

Amazing attentive service :-)), really impressed at the product knowledge and the genuine passion for the products they sell, I went in to buy walking boots and was blown away!, Elliott measured up my feet and they didn’t have my size in stock so he called the Kingston branch which stocked my size 14,s and got my correct size on order to be delivered to my door, I have visited the store in Bakewell almost a decade ago and received the same high level professional service, everyone else should look up to these guys as this is the benchmark for outdoor clothing shops, if I could give 6 stars I would..

R. C.

Extensive store with extremely knowledgeable staff. They found me the best pairs of walking shoes I have ever worn after a very detailed and accurate description of the options.

M. m.

Excellent customer service. Good range of products

X. W.

A pretty good assortment of outdoor gear. I'm not entirely sure that the centre of London is the best place for an outdoor shop, but who am I to judge?! This place has been around for ages, so they're clearly doing something right. Cotswold is a great mid-range brand, especially for waterproof jackets. If you're flush and in an urgent need of a weatherproof outfit, this is your place. Otherwise, I'd probably venture to the Decathlon in Surrey Quays or another larger outdoor shop.

F. K. (. M.

Great staff. Attentive without being intrusive. Excellent knowledge of the products and was able to give information appropriate to my enquiry, not just some "pre-recorded" drivel like I got from #pcworld at Warren Street.

I.

Great selection of equipment. All major brands are represented. Friendly staff is there to help if you ask for advice. Convenient location in the city centre. Would come again!

K. G.

Tidy store, very helpful staff!

C. M.

Very helpful and friendly staff. Especially thanks to the kindness and patience of the male assistant who did a gait analysis for my 11 year old nephew. Thank you.

G. V.

The staff were super helpful with ideas of were to camp and helped with any other enquiries we asked. The shop is a larger Cotswold store and offers a good range of items also.

A. S.

Quality price ratio really hight. A lot of good products at decent prices. Definitely a great compromise if you're not looking for high techy sportswear

J. H.

Cotswold Outdoor is a really excellent chain, and I believe they stock the best range of equipment of any outdoor store in this country. This store, like every other, has lovely, friendly staff and a fantastic range of high-end equipment.

C. C.

Really wanted to buy something but the staff were not knowledgeable or attentive enough and I ended up going back to Ellis Brigham where the service and choice was better. Bit of a shame in my opinion

M. P.

Very helpful staff, really good stock.

P. T.

Ok selection, staff had to be really chivvied into helping me select a pair of walking boots, informing they didn't have in my size but they helped me find a shop that stocked them.

C. K.

Disappointing. No leather bum bags to replace my aging bag. Very expensive Merino base layers. I still have my voucher. Ready for the sales!

R. N.

The staff very friendly and helpful. Specially Sara. Also wonderful they have a knowledge about what they selling so if you asking them they can help you what exactly you need.

N. S.

Always great service and great products. The only caveat is that this store is rather small and the product selection suffers from it.

D. C.

Staff are friendly and attentive and will ensure you find what you are looking for. This is definitely the place you want to be if you're looking for anything outdoor related; they have it all and at reasonable prices!

A. P.

Well organised store, competent staff, forthcoming price matching policy (use it!), top notch gear on offer

R. M.

I wish all Cotswold Outdoor shops had staff like in this specific store. We have visited this store in multiple occasions and staff was super helpful.

R. A.

Spent slightly more than average on some boots but they are gortex and very comfortable. Worth it

P. S.

Usual selection of stock and helpful staff. This chain always has good staff who know their stock. It's refreshing.

T. G.

Nice store, helpful staff and good products. Also they have a really good returns policy

J. H.

It has got all the equipment that you need for hiking and outdoor pursuits. The staff are generally helpful and knowledgeable.

M. i.

Good selection of outerwear, shoes, and camping gear. Free cold water - hits the spot on a hot London day. Yep, it does get warm in London too!

M. B.

Went to get a pair of running shoes (runners need in the basement) very friendly staff, no wait whatsoever, and they had my shoes in stock :) Update: very slow response from runners need for a shoe return quite disappointed, still chasing them

G. E.

It was okay. They had a range of things. It was kinda small. A good place if you're not specific.

S. H.

Nice helpful staff; decent range of items, probably not as much as the covent garden one but still good.

R. W.

Riccardo was really helpful, giving advice and letting me try on seemingly every single pair of boots in the shop

R. G.

Good service although boot section was really busy on the Saturday afternoon. Poor guy stretched between too many customers

A. G.

Absolutely WONDERFUL service!!! A charming young lady was fabulously helpful when I was purchasing a present. Absolutely brilliant customer service.

J. O.

Great store, lots of different items. Staff are very nice as well

Y. H.

Nice store. Reasonable prices - often have discounts with Vouchercloud. Helpful staff.

M. G.

A nice store catering to the needs of runners and campers in heart of London. This is one of several of this chain,and online is available as well

A. H.

extremely helpful service with no pressure and good expertise. Good range of products and fair prices too.

Z. B.

Love this shop. Runners Needs is in the basement where their staff are incredibly hellful

H. B.

Well laid out, good choice, helpful and knowledgeable staff. Nice central location makes it easily accessed by public transport.

A. O.

Lovely shop Got my Asolo boots from them. Professional service and nice friendly attitude .

L. T.

Friendly and helpful staff, website seems to be up-to-date with product availability which is handy.

I. s.

The selection here is not that good! Every other cotswold I have been in has been great though so don't judge the others by this ones standards!

R. E.

Great bargains to be had!

B. S.

There are quite a few camping shops within a few mins walk of each other. This one seems to be on the expensive side, but worth popping into if you're in the area and need some outdoor equipment.

K. K.

Very friendly and helpful staff. Shop is well stocked

P. C.

Great selection and good staff. Bit pricey

M. N.

I love this store! Great value great service. Overall a good experience!

I. A.

i love this shop and the staff are awesome! they sell really cool stuff!

H. P.

The staff here are super knowledgeable and really friendly. They give impartial expert advice without being intimidating.

C. K.

Huge range of items for many different activities, and some extremely friendly and helpful staff

G. G.

Friendly knowledgeable staff. Bigger store so has more of a larger range.

K. D.

Good quality stuff at a high price. Not the cheapest so shop around.

N. M.

Great products to buy, professional service. Really liked this store.

L. P.

Friendly staff, but they didn’t have some jackets my size.

F. J.

Always very obliging staff in here! As a leader with Girlguiding, this place is always my first port of call for something outdoorsy!

V. M.

Great staff and good selection of goodies for your trip outdoors.

E. M.

A good place to find outdoor activities gear. Friendly staff always willing to help and give advice

N. S.

Service down & knowledge at Snow + Rock is way better though they're sister companies

D. K.

Good selection of outdoor equipment, knowledgable staff. Camping, hiking, running - they have it all.

A. A. T.

We buy our winter clothing. Their clothing and prices range from climbing Everest to wandering around London in the winter.

N. P.

Man on the til was friendly and helpful

W. D.

A great shop for outdoors. Reasonable Prices and great choices of items.

J. L.

A lot of outdoor equipment is available here. Shop could be better decorated.

N. G.

A usual Cotswold shop... decent selection of stuff but wanted a gilet & was only a few.

M. C.

General mountain clothing store. A premium for location but would prefer browsing the website.

M. R.

Great shop good selection of stuff for running and outdoor adventures

A. O.

Good staff, quality clothing, OK discounts

A. G.

Great place to buy camping gear. Helpful staff

L. H.

Knowledgeable staff, I just don't get why they lock the changing rooms

M. R.

Good selection of outdoor and running clothing with helpful assistants.

J. S.

Good sale choice, nice enough staff.

Z. T.

Elliott was a brilliant help when choosing hiking shoes

D. K.

Good selection of outdoor equipment, knowledgable staff. Camping, hiking, running - they have it all.

A. O.

Good staff, quality clothing, OK discounts

J. S.

Good sale choice, nice enough staff.

L. P.

Friendly staff, but they didn’t have some jackets my size.

P. M.

Good selection of outdoor clothing and equipment

R. W.

Convenient location, comprehensive selection. Central London prices.

F. S.

I get a lot of my gear from here.

U. c. p. e. m.

Its amazing

P. S.

Didn’t have a shelter sheet so now I will get Wet!

M. H.

Good sized store with helpful staff

R. M.

Not enough staff but when they got there the service was very good.

C. S.

FANTASTIC SHOP. CAN'T WAIT TO VISIT NEXT TIME.

M. C.

It does the job. A little pricy, but the staff are helpful

R. W.

Convenient location, comprehensive selection. Central London prices.

N. B.

Very knowledgeable staff, kind and helpful.

C. I.

Good shop for outdoor clothing and gear

D. H.

Best advice I've ever been given!

S. S.

Great selection if products.

H. M.

3 floors of camping and outdoors equipment, with a specialist running shop in the basement.

C. B.

Staff very helpful lots of stuff

P. M.

Big outdoor store, good range of kit

D. F.

Good selection, great staff

J. F.

Pleasant shopping experience.

k. M.

Great for climbing and outdoor items

F. S.

I get a lot of my gear from here.

A. J.

Excellent selection of camping equipment

j. n.

Nice shop with helpful staff

I. M.

Friendly staff but limited collection

Y. B.

Good selection of outdoor clothes

A. S.

Totally love this store 😁

Y. K.

Fantastic shop for outdoor equipment

E. A.

Good store but expensive

A. W.

Really impressed by the helpful staff.

F. P.

For mountaineering and camping stuff, it is the place to go!

z. i.

Has a good variety of goods.

C. S.

FANTASTIC SHOP. CAN stay for hours

J. h.

Great staff very helpful

K. G.

Helpful sales assistant

P. F.

Good range and service.

A. K.

its my favourite place for outdoor

L. A.

Great Staff and great advice.

Y. K.

Poor selection of camping gear.

P. O.

Excellent shop

M. H.

Very helpful staff

T.

Well equipped shop

G. P.

Plenty of outdoor clothes and gear

s. p.

Staff very helpful

T. A.

Great selection

M. V.

Just go there !

U. c. p. e. m.

Its amazing

k. p.

Nice selection.

M. L.

Climbing & Mountain gear ♥

A. S.

Nice staff.

B. H.

Helpful advice from staff

A. M.

Excellent service

J. Y.

Mediocre

J. C.

Good service

S. J.

Amazing

M. V.

Helpful staff

S. B.

Staff are friendly and large selection of outdoor goods ( for the city )

R. G.

Helpful staff

P. W.

Too expensive

J. H.

(Translated) Magic place! (Original) Magiczne miejsce!

S. V.

(Translated) Shop with great prices, regular service, products of good brands but not the top line. (Original) Loja com ótimos preços, atendimento regular, produtos de boas marcas mas não a linha top.

م. م.

(Translated) Beautiful place and people stroll there and historic downtown London (Original) مكان جميل ويتنزه الناس هناك وتاريخي بوسط لندن

O. L.

(Translated) Very good store with lots of choices. (Original) Très bon magasin avec beaucoup de choix.

L.

(Translated) Famous place! A lot of youth. Street musicians, artists. there are enough pubs around. (Original) Знаменитое место! Много молодежи. Уличные музыканты, артисты. вокруг достаточно пабов.

F. B.

(Translated) Nice and funny.... (Original) Simpatico e divertente....

J. E. B.

(Translated) Good clothes (Original) Buenas prendas

A. L.

Α. Κ.

(Translated) It has variety (Original) Έχει ποικιλια

K. O.

E. J.

L. T.

C. F.

C. V.

Á. Z.

M. N.

B. D.

M. C.

A. S.

L. G.

M. B.

M. C.

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