Reviews of L'Estrange London. (Clothing Store) in London (London).
L'Estrange London
19 Earlham St, London WC2H 9LL, United Kingdom
Description
Information of L'Estrange London, Clothing store in London (London)
On this page you’ll find the address, open hours, more popular times, the contact, photos and real reviews of this business.
This business has received very good reviews from their customers, so probably it’s a place you should try if you are looking for this kind of services.
Map
Open hours of L'Estrange London
Sunday
12–6pm
Monday
11am–7pm
Tuesday
11am–7pm
Wednesday
11am–7pm
Thursday
11am–7pm
Friday
11am–7pm
Saturday
11am–7pm
Reviews of L'Estrange London
R. C.
I own quite a few pairs of the 24 trousers and have to say I think they are great. The minimalist style and the definition of smart casual in every pair. I've also found the service outstanding on the rare occasion there's been a minor problem.
Highly recommend.
B. M.
I heard about the brand on Instagram and happened to randomly walk next to a pop up shop in London. I gave a try to the 24 trouser which fitted quite well. After a few months using it, multiple wash, it’s still fitting perfectly. I just bought my second trouser online and had a few issues to get the pack delivered successfully (issue was with the courier). But I have to say I was very nicely surprised to see the client support team chased up the courier multiple times and gave me regular updates without me having to ask. I can only recommend. Only downside I would say is the price, I think £160 for a trouser is a bit too much. But price is known ahead so no surprise.
D. B.
Bought 4 pairs of trousers over the last few years. They look and feel great and got free alterations on all of them. They also fixed a broken zipper after 2 years for free.
E. C.
I am really pleased with my experience. I like the material and cut of the pants and tops I purchased. I would love to see if a suit jacket or rain jacket could be rolled out - keep up the good work!
J. A.
I’ve been buying L’Estrange products since 2017 once I got to know the company via a promotion by Oppermann (now Carl Friedrik).
Honestly, I am stunned by the products, the customer service and the overall strategic orientation and would even consider buying stocks of this company if they were public.
1. Products
So far I bought several trousers, shirts, sweatshirts, hoods and polo shirts. Quality is incredibly good, packaging sustainable and the garments are manufactured in Europe. I can particularly recommend the trousers which are a great basic for work and private functions (and you don’t need a belt, so calculate that in as a reason why you could pay a little more here).
2. Services
Whenever I had an issue when it came to product problems, returns, or exchanges, people like Michael were immediately there for me. They provided a quick solution and customer service I have not yet experienced in an online retailer.
3. Strategic Orientation
L’Estrange understood pretty well that the future of fashion is connected to a vision of circularity, owning less and caring more about what you have. Their clothes promise to neither be over- nor underdressed, so versatility is given and you can wear that stuff in any occasion.
Try it out when you want quality clothing and are willing to invest a price accordingly!
K. C.
There's a lot to be said about this store. Aesthetically its perfect and offers a very relaxing experience, which is very on-brand with L'Estrange. But the reason I gave this place 5 stars is purely down to the customer service. Josh (employee) could not have been more helpful. It was pretty busy, but Josh made sure to let me know that he'd be with me a couple of minutes after helping another customer, answered all of the questions that I had, grabbed me a couple of different sizes from the stock room to compare, and even spent a few minutes to ask how my day was going and what my plans for the weekend were. I'd come back here definitely to buy more items, but mostly because of the service. Which says something nowadays when more and more people are shopping online. Thanks, Josh!
M. C.
I had bought my boyfriend some Christmas presents from L'S in 2018 and it still looks amazing after multiple washes. The trousers are the best fit in his entire wardrobe and the shirt is the most comfertable shirt he owns, as it has a slight stretch. Lucky me, he outgrown the hoody, and now it's mine! I have had many compliments about it. Honestly, the best basics that you can get out there!
E. J.
Mixed feelings. The service is excellent and the trousers would be five stars but for one flaw: they are turned up inside at the bottom of each leg, but they only stitch two segments on the turn up inside, two arcs of stitching at opposite ends of each leg hole. So when you're pulling your trousers on your toes are tugging on the loose unstitched sections inside, potentially pulling the stitched sections, and hence the whole turn up, out. Nobody wants to have to gingerly pull their trousers on, it shouldn't need any thought! For £125 you would expect them to stitch the whole turn up.
Z. C.
I walked into the store on a whim while in town for work and the staff were amazing. I bought a beautiful jacket while I was there and have gotten compliments on it every time I wear. I'll definitely buy more from L'Estrange, especially given the quality for the price.
W. T.
Waited quite some time, but after 2 months
the waiting is over :) I’ve finaly received my 3 trousers and have to say the fit, fabric and size are really great!
Thx customer service for putting in the effort
Greeting from Amsterdam
J.
Huge fan of this brand. Love the styling and quality across everything I’ve bought. Have recently dealt with their aftercare team and was hugely impressed with the service provided. Would recommend without hesitation!
H. B.
Always very happy with the service from these guys. 24 trousers are a welcome and trusted alternative to denim too. Keep up the good work!
S. A.
Really nice vibe in the store, very friendly female staff who were very attentive, ended up buying more than I imagined. The clothes are very good quality, modern and stylish.
L. G.
Very good quality clothes.
The only problem is the delivery service but the consumer service is reactive and attentive.
N. L.
Chic, minimalist, superior wardrobe fundamentals utilising sustainable materials.
W. T.
Minimalistic style, great quality clothes. Very comfortable apparel, staff very patient.
M. L.
Love the concept - cool clothes, friendly staff and on point interiors! Highly recommend it.
J. T.
Great clothes and concept & lovely staff
B. M.
Love the designs here. Awesome quality and great designs. Highly recommended.
H.
Really good customer service, engaging and attentive. Left very happy.
K. L. S.
Love the 24h Trouser! Fantastic customer service!
M. B.
Great staff, great vibe, great product! Clever on the colab's too
S. G.
Superb !! I highly recommend...
O. O.
My bf likes it
E. B.
Awesome
T. K. F.
Clean and tidy
G. D.
Quality clothing
G. G.
simply legendary
J. H.
Savage time
R. E.
K. J.
A. P.
P. M.