Reviews of Primark. (Clothing Store) in Norwich (Norfolk).
Primark
5-9 Haymarket, Norwich NR2 1QD, United Kingdom
Description
Information of Primark, Clothing store in Norwich (Norfolk)
On this page you’ll find the address, open hours, more popular times, the contact, photos and real reviews of this business.
We don’t have any review or comment on this place.
Map
Open hours of Primark
Sunday
10am–4:30pm
Monday
8am–7pm
Tuesday
8am–7pm
Wednesday
8am–7pm
Thursday
8am–8pm
Friday
8am–7pm
Saturday
8am–7pm
Popular times
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Reviews of Primark
M. M.
Came on a wet, windy Saturday afternoon 02.10.2021 and it was SO busy. Very crowded and messy. Best to come on a weekday morning as store is tidy and not at all crowded.
Good layout, my toddler loves the escalators. New buildong is very modern and bright - large fast lifts.
T. M.
I love primark good quality at reasonable prices. Very clean spacious. Helpful staff. Lots of choice. Only one small gripe. In the men's clothing dept. I wish they would cater also for the older man like trousers jackets.
R. M.
Competitive prices and good styles without being overly complex
D. R. O. M.
It's an amazing place for a family person. If you are not a brand conscious man then Primark is your place. Everything from daily home wear to office executives in very very economical prices.
K. P.
Lovely staff at this location, last time I went in I wanted one of the Mickey Mouse waffle makers and there were none on the shelf - asked the lady if they were kept somewhere else and she went and grabbed one from the back for me, I didn't even ask so I was happy!
Otherwise relatively cheap clothes. Docked a star because probably not the most ethical place to shop, and it can be very crowded on weekends which can make some people nervous due to covid.
A. H.
I needed a lightweight, easy glide suitcase. Having seen one a family member had & told it was from Primark, I decided to see what they had in stock.
An ideal size, weighing well under 3kg, with a 10 yr guarantee, only £40, ideal.
L. A. A.
Revamp has certainly done the shop good. People have started to respect the shop and put garments back on there coat hangers instead of those floor hooks previously used. Was disappointed with the variety of clothing tho .Not everyone wishes to be wearing short skirts etc ! It's a shame that there till areas at these atpw periods have remained the same ! 2 mile long and 28 min in the que makes one just give up!
p. h.
Great store with plenty of choice. The prices are unbeatable in my opinion for every day clothes.
My only issue is in the men's department they have 10 changing rooms, but 7 of them are for women . This results in some large queues bearing in mind the are also women's changing rooms downstairs in the women's department.
M. C.
Easy to reach and easy to use with a large variety of good quality goods available. It is accessible to wheelchair users.
S. C.
A lot of variety, a lot of colours and best of it.... open most of the days! Primark is embracing every year more Sustainability and Eco Friendly resources and production. Expanding their clothing offer not only in UK but in several other countries, especially in Europe.
H. W.
Very nice shop, clean and organized. The clothes are very similar so not alot of choice.
L. L.
It does feel busy and the queue to pay was long but it did move quickly. But I didn't buy what I came in for because thy don't have a choice of sizes (16+) in many items.
m. h.
Huge store, obviously great for clothes, but has a massive household section too. Great bargains.
A. S.
Great place for good price clothing and great range too .. and the q wasn't too bad this time either 😁
A. C.
Massive shop found what I was looking for pretty quick as every item was clearly on display and prices were clearly shown good shop to gor going shopping in
h. e.
staff are always helpful, knowledgeable and friendly, very tidy store with good array of stock, spacious and clean, fast processing at the cash desks
C. A.
Amazing shopping experience. This shop has many selections unlike the Ipswich shop. Would highly recommend this to anyone looking for real cloth shopping experience
A. B.
Good selection of clothes both male & female nice prices too
G. V.
Diversity of clothes, shoes, bags and home decor. Nice experience to shop in.
R. G.
Quick and easy to get round. Friendly staff on check out.
s. k.
It was a nice store, spread out over 3 floors plenty of lifts for people, aswell as the automatic stairs. Staff were friendly and polite and everything was clean and tidy. They have done well with their new store.
M. L.
Now it's had its upgrade its lush always busy and thriving but freindly taff who can't do enough for visual impaired people go above and beyond to help amazing to see
3. M.
popped in primark with my mum and a staff member named Abbie was very kind and helpful, helped us get to a till for the disabled seemed lovely and friendly
A. M.
I’ve been really enjoyed my experience from this morning@10 AM at Primark. I had some items for return and I was helped by a gentleman at the first floor, till number 15.
I want to apologise because I have forgot his name, he was amazing. Extremely helpful and polite, he really made my day!
Thank you for such a great experience!
f. c.
Good experience and clothing options are always varied and available
P. C.
This is the first time that I have been in since it was refurbished and I'm pleasantly surprised. I don't know if it's my imagination but it seems a lot bigger inside. The products on sale here are as most people know ard reasonably priced with lots of options.
The first star was lost due to some ( not all ) of the staff were quite rude, let's say that they were unresponsive to us apologising for getting in their way (we both appreciate the fact that they were busy an therefore were trying not to prevent them from working by getting in their way ), that being said an acknowledgment to our apologies wouldn't have cost them anything.
The second star was lost to the fact that I take an xxl to xxxl in clothes sizes and a 14 in shoe size, there was absolutely nothing in my size of shoes and I managed to find 3 xxl items of clothing that I liked but had there of been more clothes in my size I could have spent the full £200 and more besides that I had set aside to spend.
J.
Really helpful staff. Always a pleasure to shop in here
S. K.
Great selection of clothing. Clean store and the staff that we talked to were friendly.
A. C.
Who doesn't like the primark😀 affordable fashion. Quality is not bad as per pricing.
L. J.
Clean, spacious, good value for money. Good customer service 👍 😊
A. E.
Very friendly staff,good prices, also sitting area with usb phone charging.
A. C.
As always the most price effective store and has a great collection too.
S. H.
Alway love primary. Do feel covid safety was limited and forgotten
j. b.
Great shop to visit the house and home,and bedding is excellent
T. L.
Still good shop to visit love it safe to shop in must wear a mask
S. M.
Very nice too many selection for affordable prices
M. P.
Best choice 👌 new things all times ❤love it
N. A.
I do love Primark! But I wish the Norwich store had a bigger household part!.. That's my only downfall!..
But we went in the end of July and there was literally 2 people on the hills when there was 13 hills there! So we did have a bit of a wait to get to the hills!..
W. H.
Love primary there should be one in gt Yarmouth it would boost tpurist and help the locals
J. a.
Nice clean store. Nice range of clothes, shoes, handbags and bits and bobs. Clothes sizes not great as need to go for a size up to what you are.
A. C.
IST visit in 20 years having just moved here I had a good buy up gets better all the time,
M. B.
Love everything!! Great priced quality clothing & house wares.
C. L.
Went in to the Norwich store had brilliant service from a lady called jade she was on the fitting rooms that day, she was very understanding as I had to feed my new born ,jade said I could sit in the waiting area by the fitting rooms , helpful and kind . 10 outta 10 😀
G. R.
It's primark, it's been updated long time coming in Norwich, great shop for cheap essentials but clothes aren't of bad quality
H. N.
Great selection of clothes and home stuff. Well laid out
J. S.
Brilliant shop always got want I want great prices
T. O. B.
As I don't care if clothes last 5 minutes or if they get covered in mud I can say Primark has been my clothes store for years. This world is all about equality such as being a transgender now means they're female so why is it those who buy cheap clothes are still looked down upon!
S. K.
Very hard to move around in a wheelchair but walking it's fine. Since the update its been a lot better heat wise and looks a lot cleaner
D. J.
Excellent store my wife and I were very impressed with presentation and efficient service.
David J
S. C. (. C.
Not the best quality but definitely best prices.
T. A.
As you'd expect. Very busy but pretty much everything you want in there.
L. j. p.
Quite busy and annoying to see people not wearing a mask. Always young ones.Bought nice leggings for a good price.
S. B.
Always good products at great prices 👍
D. S.
Fantastic shop! Even better with the refurb that has taken place. My only complaint is that the queue systems here can get quite cramped.
The stock is great and i adore the disney collections. All thats missing is something for food, although if there is something i may have missed it. The beauty bar looks great and i may end up there for my caterpillars (eyebrows) in the not too distant future.
Not as cheap a shop as it used to be but the stuff itself is just lovely, especially the bra section that have a fantastic range for many MANY sizes!
A. S.
Great shopping lovely staff
K. G.
Brilliant service, with staff very quick to help us locate anything we couldn't find. New store is kept very tidy, although trying to find my way around it will take time. Very friendly service at the tills, complete with the cashier engaging in a game of "guess the total price of the basket" with my son.
H. W.
Had to take something back ,no problems quick and easy.
N. E. L. D.
Brilliant as usual this one in Norwich has massive changing rooms just what you need
C. F.
Well laid out, clean and tidy good choices
C. R.
Good sized shop with great selection of products and helpful staff
A. G.
Good. I brought what I went. Nice and friendly staff
C. B.
Crowded to day.
Very busy. Staff polite and helpful
S. M.
Great plenty of space alot more clothing does seem more expensive than usual may just be me thinking that though but clothing has a good range and plenty of sizes
S. B.
Good value for money on most things. Nice browsing in store always pick up a good deal
T. m.
They are the go to for basic clothing necessities.
s. b.
Nice bright, well laid out store
A. M.
Not to busy, couldn'd buy anything very few size 14/16 about.
S. l.
Not too busy today so easy to get around . Well layed out and tidy .Staff helpful .
M. H.
Didn't have what I wanted to buy their recent refurbishment has improved the shop.
D. C.
Big shop well laid out and counted in.
Was not clear initially where hand sanitiser was but when you go through main door is in between doors which also gave the opportunity to use on the way out.
Well set out at pay areas all had shields round.
Experience felt safe
C. K.
It's the 1st time I've been into the new Primark. What a difference! A lot more space to browse&still able to "get a bargain"!
A. L.
Good shop if you want to buy kids clothes and cheaper clothes for adults but sometimes do look a mess which do put me of the ground floor other 2 floors seems to be more tidy and makes looking more enjoyable .
I. M.
Love the prices but not a fan of the long queues,But they are quicker at serving now and always extremely polite.
A. W.
Very affordable clothes. Good customer servics. George at the payment till was super friendly and helpful.
D.
Much better since this was refurbished/built. Now kept much tidier and greater selection as now over 3 floors
V. B.
Great choice of clothes. So good went in 3 times!
T. W.
Good shop, always spend money here, men's clothing is good, larger sizes fit ok, always a bargain, brought 5 tops for £15
D. K.
Always cheap and well stocked.
k. k.
Cheap, cheerful & plenty of choice
S. T.
Good value. Great choice of goods.
S. H.
It's a Primark, they sell cheap below par clothing.
m. b.
Kids and Mrs love it here I'm a bit larger though and stuff doesn't come up to sizes
S. M.
Nice big store 3 floors. Lifts and escalators to all floors. Some lovely products and reasonable prices.
E.
Store: 0545. Till: 021. Tran:037983
Date: 12/10/20. Time: 11:09. Oper: 7716908.
I would of given 5 stars but I knocked off 2 stars for the two male staff behind the tills who were sniggering about our purchases.
But aside from that, the £2.50 t-shirts I buy are very good quality. I wear them for the gym and they are very hard wearing.
J. O.
An excellent time to go at 8:30 AM as store was spotless and very quiet
P. C.
It wasn't very busy and had to hunt for what I wanted
K. H.
Much bigger and better Primark than mine in Lincoln. They stock more bigger sizes for people like me and I can get most of the things here than back at home. Just wish people remembered to social distance as that was a nightmare in this store.
M. B.
Primark is OK, good quality for the price.
M. G.
It's nice place for shopping with all price range amd with all different varieties for men, women, kids.
I should say one stop store for your cloth requirements.
D. L.
Appears more room now the ladies shoes are upstairs
A. R.
Lovely new staff - excellent service
G. L.
Apart from the queue's which are to be expected excellent place to shop
C. A.
I came here just to pick up a couple of general bits for a new job and they had a decent selection of cardigans that I wanted and they were cheap. They also had a lot of denim shorts selection which I appreciate also. The store was surprisingly tidy for a school holiday and there was plenty of people working hard to keep the place clean and tidy.
J. M.
Great inexpensive shop. But they need to have MORE LARGE SIZES ; not just 1 large n X large of each item. Sometimes no large sizes at all. This is unacceptable as the average size in UK is large 16 & above. Plus the clothing is of less than the size marked due to less material being used to keep cost down. Rag trade in family. Apart from sizing good variety of clothes etc and clean. Clothes are counted I to changing rooms but no one counts them out, what's the point. Waist of time. Good bargains in store n pleasant staff .
L. S.
Always a pleasure to shop here for clothing such as shirts, trousers and shoes etc, in fact most of my clothes come from Primark!
Have been shopping at the Norwich branch for years and have been pleased with it since re-opening on Haymarket! The shop redesign looks fresh and modern, but there is a point I want to bring up, the freshness is brought down by clothes being scattered on the floor on occasion and certain pieces of stock being ticketed wrong etc, it’s been a slight issue for years but it’s only minor!
On the topic of CV-19, social distancing could be monitored a bit more in store by security and members of staff, it’s literally like a warzone if you want to get by in this shop with customers piling on top of each other and pushing past, the staff do all they can but it’s still not monitored enough to have a dramatic effect! However hand sanitising stations are on entry and floor markings are clear, shame that their customers don’t understand social distancing!
I would say 95% of the staff are friendly and talkative, you do get the occasional member who is the opposite usually a couple hours before closing time but that hasn’t put me off coming here again!
Cannot wait to see what is new in store after lockdown 2 is lifted for Xmas stock! ❤️
C. M.
Excellent shop and brilliant place for buy many clothes for everyone large store can find everything in there, good service and helpful staff make this store one of the best in town!!
S. G.
Who doesn't like Primark?...... If you can't find any clothing you like in here, then you must be a Naturist!!
o. u.
Nice clothes reasonably priced and friendly and helpful staff.
M. G.
Good priced goods but unfortunately long queues at the checkouts on 2nd floor.
S. M.
I prefer this location over the Haymarket as the shop is a lot bigger. The rails are a lot more spaced out so I find it less stressful to shop here when you're looking for something cheap. All of the staff are friendly and are available to help and the store is clean. Although the queues are big, they go down very fast.
S. M.
Always a good place to go ,very friendly staff
S. D.
Amazing shop for very inexpensive clothes..
S. H.
Had a mani and pedi here. Looks fab and great care taken to make sure they looked perfect. Thank you.
j. f.
Yeah bought so many stuff from store. A good place to shop
M. F.
Busy! But fine if you know where to searchin the shop
R. B.
Nice selection of clothing, ranging from decent to poor. Prices are ranged accordingly, but be choosy – if one ensures that they choose wisely, they may take advantage of some good deals.
A. D.
So crowded but the guy around the counter was helpful
D. G.
Good range of clothes and very good value. They also had good business sense to provide free thick paper bags not plastic. Why do more shops not follow this practice, less red tape for the shop and happier shoppers.
R. s.
Super place with cheap quality products
L. D. (.
Very disability friendly. Wheelchair users able to use specific till and go ahead of queue, if required.
S. W.
Great prices , new store layout , honestly everything you need in one clothing store AAA+++
D. G.
Some attractive clothing at incredibly low prices. You just don't pay 5 times the price for a fancy label but many cretins will. Similar to buying a 180 mph car that can legally only travel at 70 but what price is intelligence?
K. C.
Great selection, huge shopping space, friendly staff, so much variety from women's, Men's Children's and Homeware, the quality of the clothes has improved, very happy with my purchases and I would recommend to anyone 🙂
V. L.
Not a lot of bigger sizes in jeans for men.
P. M.
Sepurb new store great selection and excellent prices.
R. P.
Good store with plenty of stock available and delightful staff.
S. C.
Cheap and great fit
B. N.
Nice and quiet on a Wed morning
K. S.
In comparison to the Primark (as was) in Gentleman's Walk this place (being in the old BHS) is so much better. I know it's temporary however the building is spacious and has AIR CONDITIONING!!! There are always queues on both floors for the tills and frankly the single lift is silly as the wait is terrible! However saying all this the clothes are cheap - the kids get what they want at prices parents can afford and the adults get a sneeky treat now and again too!! Little tip - the shop opens at 8am weekdays and Saturday. Go then - it's wonderful as it's quiet and you get to stroll around in peace!
J. O.
Girls loved woolly hats
E. J.
Large shop with great choice and prices. Occasionally hard to find size and queues also possible at tills and fitting rooms. Downstairs are women's fitting rooms but upstairs are unisex with shorter or no queues if long downstairs.
R. H.
I always find lots to buy. The tills are so efficient it is quick to get through the queue.
I keep meaning to buy a Primark gift card so I can leave my bank cards behind, then I can stick to my budget lol.
K. P.
Very busy alot of people in but not enough tills open but loads cheaper than anywhere else
J.
I get most of my clothes from primark, they always last a long time and you can get all sorts of clothes for excellent prices, I can buy a whole outfit for the same price as what one top would cost somewhere like new look. Recommend
W. B.
Since the revamp this store has gotten so much better, there's more space and it's easier to find your way around. The queue times are much better and the staff are friendly.
M. R.
Primark is cheap and charfull and there brand ove close is ove good standard.
J. I.
First time visiting this new store and was pleasantly surprised. Everything well laid out with pleasant, helpful staff. Lots of good inexpensive items.
P. B.
Very helpful assistant on the till who called for assistant manager /manager.
He went and got the items /colours i had wanted, after
l was told by first young assistant they were none of the colours.
l was looking for, I do have to point that she was willing to go and get the items.
l had my little dog with me.
And need these shoes for my daughter work.
C. H.
Primark is always a bit of trial and error, sometimes you can pick up a real steal in there, but i often find myself a little disappointed by the heavily-merchandised (i haven't seen that much Minnie Mouse since Disney Land!)
However, they are always reliable for good quality jeans at very reasonable prices, picking up two pairs for £20 which will last me a good long while.
The staff were also very lovely; serving with a smile, chatting away and wishing me a good day.
H. B.
Lovely lay out staff nice got talking to young girl on check out was very nice and wished me and my daughter a lovely day.
Z. T.
When in primark today I found the choice of clothing range for men,women and baby boys have been cut by half to what it was like in the other shop. The place is alot more tidy then what it has been but lots of staff standing around talking. The spot lights are to bright for young children/babys, there is also random studs on the floor that you can trip over like I and my partner did today, as wasnt aware they where their.
M. a. S.
Love primark, friendly staff
F.
Cheap clothing which does actually last longer than you may think - obviously there are exceptions but that can happen with any clothing purchased from other shops. I always find the staff extremely helpful. Gripe 're the returns policy ie no receipt no refund, exchange or gift voucher - this means I can't wear it and have to give to charity shop or maybe I should just make sure I keep the receipt hmm 🙄
B. M.
I actually really like this store despite it just being a temporary store to fill in for the old one. The layout is really nice and reminded me much more of my Primark stores back home in London. Visited mid afternoon on a Saturday and whilst it was busy, many tills were free and there was no queue. Only deducted one star as for the size of the shop I believe there were quite a few items missing, but other than that what was there was well stocked and actually really well organised. I think staff were constantly rearranging sizes and refolding things that customers had unfolded and the shop has nice spacing so I didn't feel like I was constantly in everyone's way despite having a big basket.
M. F.
Well...It's a Primark to be fair. Staff work tirelessly to ensure the place is well presented after people who pick up and throw clothes down. Ample staff so whilst the queues may be long, you won't be hanging around for any more than a few minutes.
U. U.
The temporary store on St Stephens Street is very good and hopefully the new one they're currently putting together will be just as good - spacious and big! It's best to visit in the morning during the week as it's an absolute madness to shop here over the weekend due to the crowds.
P. B.
Great prices all the time
P. U.
Reasonably priced clothing with a great selection. Much bigger lady's were section, also found for men's clothes good designs but found sizes it in smalls and triple XL.
The big thing that puts me off this store is the temperature and the amount of people in there.
'+' Good prices, good selection.
'-' For men's clothes sold out of popular sizes, heat; to hot for me, people every where.
M. L. R.
Good everyday clothes for family. Be aware of materials shrinking in wash, don't tumble dry if it says not to. I hope they open up gentleman's walk again!
j. b.
Cheap prices on vast clothing items. But in the summer it's extremely warm in the shop and it gets even hotter on the next floor up. Also a bad point is there's only 2 male changing rooms in the whole store located on the bottom floor for some reason even though the men's clothing is upstairs.
a. t.
The staff are always so friendly and helpful, and the quality of everything that you buy there is as good as anything that you’d get at one of the many top stores,also there’s always lots of cashiers at the till points,I really like where the shop is situated in Norwich as it’s in the main High Street so it’s just a case of getting off the bus and crossing the road,but I don’t know how long it will be like that as they’re building a new huge Primarks off of the High Street.
C. P.
I can generally get what I need the quality is ok and they have good customer service. However when it gets busy it can feel a little claustrophobic and then customer service can have a tendency to slip but overall a good store.
S. M.
Can get busy but great cheap cloothing. Love that you can go in from either side of the store. Lots if choice and staff have always been helpful and polite. Unsure where the mend changing room is other than that I can't ask for anything more.
K.
Polite helpful staff, the store was cool which was nice In the hot weather.
D. L. M.
Budget friendly. Good options.
A. H.
Extremely busy store, best time to visit if possible is first thing in morning. Staff very happy to help guide you throughout store or to a specific department.
s. f.
Wife loves the shop she suffers withdrawn symptoms if kept away too long.
M. C.
Great place to shop for bargain clothes at reasonable prices
H. M.
Good to shop items with less impact on your pocket.
H. L.
Despite all the excitement about this store being relocated in our city...I do feel the layout is confusing and could be better. Spent a while trying to find the item I was looking for....also. I do feel a bit claustrophobic( I'm not normally one to suffer from this) in there , as when it's busy it's a bit stiffeling due to only one door to go in or out. For the mass of products the store sells it could do with better organising.
k. b.
Good value for money
a. p.
Great shop for all ages, sizing a little bit hit and miss but on the whole very good
H. S.
The temporary store on St. Stephens is now closed! This store at Haymarket/ Gentleman’s Walk opened on 11 December. Went there within a week of opening and it was incredibly busy and difficult on ground floor trying to navigate around rails and other shoppers. It’s a good size store and at the time I went it didn’t look messy but more like a department store with things neatly arranged. Products are set out over 3 floors so it’s quite difficult to find things you’re after whereas before all womenswear, bags, shoes, accessories and homeware used to be on same floor.
J. B.
Just like any other primark. Also the stuff here are very helpful all you have to do is ask and the will assist you. Only one problem I have or we all have is the lines up and down stairs get so over crowded that you cant really move around to find what your looking for. Other then that I think its excellent!!
M. S.
Great to see it back open, the staff very helpful and queuing was quick and didn't stand around long
J. S.
This store is usually very busy, especially during weekends and afternoons. I'd recommend visiting early in the day to avoid the rush and the mess.
I've had very mixed experiences from the staff in this store. Some have gone out of their way to help me find what I'm looking for where as on other occasions I have seen managers arguing on the shop floor and ignoring customers.
Queues are usually rather long especially on the customer service desk. Be aware this is the only place in store where you can do returns so allow plenty of time to get in and out of store.
H. D.
It's a great shop. Lots of beautiful clothes and shoes and especially a huge selection for women. Nearly all items are worth the money from what I have bought before. They also have lots of nice homeware and accessories. They last a long time there blankets and throws are gorgeous and so soft. They can get busy on Saturdays but that shows that's it's a popular shop even though it may be annoying. There are only 2 slight downsides which are some items are small for there size for example size 16 will be like the size of a 14 so you may need to buy the size above plus it can get quite messy but the only people to blame for that is the customers dor not putting stuff away properly I always see staff trying to tidy up so you can't complain about the mess.
J. S.
Go early when it's quiet as later in the day it's like a jumble sale, well organised layout and Covid regs.
J. S.
Primark is ok if you need the basics and are on a budget, the clothing quality can be a little low sometimes though. I have picked up bargains before which have lasted quite a while, but other things have been worn a few times before falling apart or shrinking.
J. H.
LOVE Primark : inexpensive trendy products, and a huge range of them. However, I wish staff wore RED as they are usually invisible. Also fitting rooms are insufficient, especially on Fridays and Saturdays.
A. P.
Great stuff at a great price. Although I do wish they would offer a better selection of men's clothes like they do the womens. Be prepared for a long queue!
D.
Would be interested to know how the people that make the clothes are treated, but for the customer, dynamite.. Like a Chav version of TK Maxx. Saw a beautiful floral dress the other day that I almost bought for my ex missus (£15). I buy t shirts and clothes for my little monkeys from here atm..
G. L.
Just love this shop
D. W.
Have a great choice of cloths as expected and the staff are friendly but I just can't give it five stars as the queues are just ridiculous the shop is huge. add more tills to cut queue times
J. W.
It is a Primark. Large selection of cheap stuff. Almost impossible to get anything in large & tall men sizes.
S. H.
You get what you pay for cheap and cheerful. Shame sizes are limited in adults and children's. My cashier today was sullen and abrupt hopefully just an off day due to the heat
M. F.
What can I say!? It's Primark
P.
Prices gone up. Still a bargain tho
k. n.
Need to do larger sizes.
J. R.
Big Primark store in Norwich very busy at all times. The product displays can look a bit messy especially on a busy weekend. I do find that the best deals advertised never seem to have the size I am looking for. The staff are very friendly and helpful well worth a visit to Primarni
S. C.
Similar to every other Primark and queues for the checkouts were horrendous
E. B.
I like this place because there is a large variety of choice and the prices are cheap. The cons of Primark are the mess in the store and the queues to the fitting room. Besides, the staff I've encountered weren't really nice.
M. S.
Big store. Has lots of items in stock.
H. x.
Since the refurb I've only been in a couple of times but I love the size of it and the lift size is amazing now. It even has a salon which I've not used yet but I will
A. D.
Very good range of clothes to choose from. Only negative is they need to sort out there air con. The changing rooms where awful. I feel really sorry for the staff who have to work in there in the summer.
L. S.
Surprising how well there handling customers due to covid. Very fast service. Asked for help from staff to find and check to see if a price was correct and they respined very quick
R. G.
Always busy when I've visited, but great products at good prices and they have a lot of cashiers working to speed through any queues.
K. E.
Sells a vast selection of mens women's children's and baby clothes. Homeward is also sold here. The shop is always busy. The majority of the staff are friendly and polite. You can always find a bargain.
r. s.
Great variety and friendly customer service
T.
Great choice, happy helpful staff, good prices.
Queue for tills was really long, but with all tills manned it took hardly any time at all. Pleasantly surprised
S. H.
The bras sizing differs in designs. They are all Primark, 38 should be 38 across all designs, not 36 in white balcony and 40 in red t shirt :( Glad to have them in that much variety for bigger sizes though :)
w. w.
Yes found wot I wanted they should have primark at great yarmouth
T. H.
I love Norwich Primark the staff are so nice nothing is to much for them .... Great thanks very much
s. A.
There wasnt much variety in skirts but found some bargains
k. m.
Bit of a jumble sale but good selection of cheap prices clothes. Not the smartest of primark by a long shot but never stops the wife buying a sack load of things each time we go.
A. A. M.
It's nice the price is cheaper not expensive
S. P.
Love the new store, all the goods are nicely displayed, there is room to peruse without feeling squashed. The choice is brilliant all in all a good experience.
L. A.
Excellent service very happy with our Norwich Primark.lots of lovely new things everytime.
R. W.
Shopping on a budget, just can't beat the prices in this shop. Very good shopping trip saved a lot of cash. The one opposite should be open soon too. I will be checking it out when it does.
K. B.
Loads of lovely stuff here at a fab price. Love all the Disney stuff!!!
h. k.
Very good
P. J.
Selection of boys clothing for 1 year old was very poor only found a handful of items that would fit. Girls section was massive though and loads of choice. This needs to be improved as boys need clothes as well!
L.
Cheapest clothes store in the city and very good quality, but I've been here many times and everytime time there is a massive queue. Once waited 30mins in winter shopping season. Could also use a clean
S. T.
excellent - fantastic range of clothes and accessories (even for me in my 6th decade!)
The checkouts are well staffed so queuing never takes too long and the staff are always helpful
G. R.
Was good no queue's when I visited ,and they had a lady just cleaning the escalator rubber down with antibac which was excellent.
L. T.
Very busy should be a primark in lowestoft so many people would use it because it cheap and nice l was in the cue for 15 mins so please open one in lowestoft xx
s. v.
A nice shop for reasonably priced clothes. Set over 2 floors with tills to pay on both levels. There is a lift which is handy for wheelchairs and buggys. There are doors onto the street at both ends of the shop which seems to be used by the general public as a shortcut from one street to another. It can be very busy at times and feel a little like a motorway. This is frustrating when browsing and has resulted in me not buying items on occasions when there's so many people walking through you can't get to an item of clothing you have seen. Otherwise good selection of clothing, bags and shoes.
P. G.
Large store with cheap but value for money clothing and accessories. Although this store is loved by many I find it too busy and the clothes seem to be very untidy, sometimes very jumbled, not z store I frequent very often.
J. s.
Shop was tidy and sold lots of clothes and accessories. Long queue at tills but not a long wait as several cashiers. Staff friendly.
J. K.
This felt a bit too busy for me. The earlier you go the better to avoid the crowds
J. M.
Nice shop with friendly staff, lots of cheap things can be found there with a good viratiy all in a good quality.
I do recommend to check this shop out before you go to the big brands. You might find a substitute for a much reasonable price.
K. H.
Wasn’t too busy, good quality clothes!! Can easily spend a fortune in this shop!!
B. L.
Primemark is ok but sometimes it's like a jumble sale the poor people who work there are for ever folding and picking clothes up from the floor it make me mad if you drop something pick it up. Its got alot of clothes for everyone and every occasion and the prices are good to .i dont go in the shop when schools of as its a nightmare and clothes just chucked every where. Best time is between 9am to 10am .
K. S.
Has everything you need, better store location now and easier to walk about and find items. Bought under garments and had the size i wanted!
D. B.
Great location, decent selection and most importantly: good quality clothes at reasonable prices. Couldn't fault it.
C. B.
Great store shame about them having last years stock when they reopened but oh well
P.
Dont go to Norwich often, was suprised to see the primark was having work and had temp been moved, there was a map on the boardings outside on both the front and back of the store and they were both identical saying u r here, not knowing the street names or bearings we wandered around asking people till we eventually found it about 100 yards up the street, perhaps and arrow in the direction and saying 100 yards that way would have saved myself and my 3 young girls walking around like lost tourists
G. A.
Good range of clothing and other products. The new store it bright and airy
S. B. (. B.
Staff are usually standing around chatting and doing not much else (this includes senior members). The heat in this place is a real cause for concern. And the store always looks a mess.
R. R. N.
Considering this is a cheap shop....the staff are always very friendly without to much conversation.Hello...nice chatter whilst they serve you.Not over the top like "you guys o.k.?...alright you guys???".Arr!.Fabulous retail service.☺☺☺☺☺.Always with an o.k. enjoy your day...bye.Perfect. lovely. ..Love Primark....xxx
R. Z.
Was good not too many people in there also there wearing walks which is good ..
J. B.
Some bargains can be bought otherwise same prices as Asda , Tesco and Matalan , good selection of clothes for kids , women and men , always busy and usually a queue to pay but quick efficient staff make it ok 👍
H. T. H.
Love shopping here... they may not have top name brands but the have excellent range of clothes that are up to date with the modern trends at affordable prices... would recommend to anyone, brilliant store
N. B.
Brilliant, straight in & straight out.
Great covid procedures, helpful & polite staff, decent lay out, had everything I needed, job done!!
A. V.
Clothes for all pockets
H. W.
Went from Yarmouth to Norwich, via X1 visited primark spend £40 as got stuff reduced.
T. D.
Staff do well, but range limited. Getting like topman with fitting sizes. You can't buy polo shirts large enough to allow for the shrinkage.
H. L.
Good prices however sizes are a bit all over the place so I recommend trying everything on, also get in early as possible by the afternoon its like a jumble sale after people have thrown stuff on the floor and in the wrong places.
B. H. (.
Absolutely love. Norwich store is often okay, although there is better. Many staff members to help if needed, and good service considering popularity.
A. C.
Really good prices, like the products. Sometimes it can look a bit messy, because the employees cannot catch up vith the huge volume of customers that move items from their places
K.
This store has good staff and they try any keep things tidy all the time. Pleasant and good opening times too. Mayhem - but all primarks are.
P. H.
Musto clothes shop there's something for you
S. F.
Ok I felt anxious in there I got what I wanted and got out
S. F.
The staff here are soooo nice and friendly. Great selection of clothes at the low prices you'd expect from a Primark. The shop is laid out well.
I. B.
Always toooo busy 🤪😀
L. T.
I love Primark. The stuff is so cheap. You must buy it when you see it or it will be gone. The new store on the old BHS in norwich is great. Check sizes and hangers before you buy
S.
Love Primark. Such a good place to visit for a bit of cheap retail therapy. Norwich branch has moved round the corner so they can build a bigger shop !! This is the old BHS site - near bus station and close to chapelfield shopping centre.
a. 1.
Even though there is usually a queue for the changing rooms, there is a large variety of cllthes, accessories and loads of things for amazingly good prices
V. J.
Ok quality of clothes for fast fashion people. Great variety and cheap solutions. The store can be cleaner and bigger for people to go around. It can get really crowded on weekends
C. O.
Great bargains, especially for my two boys picking up good quality clothes for reasonable prices. Also ethically sourced.
K. R.
Went after 4 o'clock not many people.. all safely done instore
N. K.
Great selection of products. You can find all sorts at a very good price. Pound definitely goes far. Friendly staff.
M. H.
Tills well staffed..great selection
D. P.
It's Primark what's not to like!
As with all these shops it gets super busy is very crowded and you usually have to stand in a long queue but have a good selection at great prices that most people can afford so it's worth the hassle.
D. K.
Not the best quality clothes but great for their prices.
J. G.
Got all my essential boxers and socks few pairs of jeans and tracksuit good value for money 😊👍
P. d.
Love this shop
S. J.
My first ever visit. I bought clothes for holiday. Really pleased. Will definitely return
S. L.
Door staff could have been a little more polite
M. L. R.
Good everyday clothes for family. Be aware of materials shrinking in wash, don't tumble dry if it says not to. I hope they open up gentleman's walk again!
B. C.
Clean and tidy
G. K.
One of the best collections store
S. A.
Nice and spacious, very good prices, pleasant staff
D. W.
Have a great choice of cloths as expected and the staff are friendly but I just can't give it five stars as the queues are just ridiculous the shop is huge. add more tills to cut queue times
S.
Good clothes for all nice lay out very friendly staff
P. B.
Very helpful assistant on the till who called for assistant manager /manager.
He went and got the items /colours i had wanted, after
l was told by first young assistant they were none of the colours. …
T. B.
Larger, cleaner and more modern than their older store on Gentleman’s Walk. This is their temporary store while they rebuild and extend their main one.
N. N.
Shop in Norwich now is very big. It moved in a building were Bhs used to be. How ever, I find that it is easier to go there in the morning, because later it gets too busy.
R. G.
Good selection of clothing
I. C.
Large store-lots to pick from. Friendly staff. Be aware there is one way entrance and exit the other way
A. H.
Huge store v large selection of good priced clothes and household goods.Beauty bar v good,no appts needed except for nails
N. K.
Huge new store with tons of stock across all departments- you'll need a good hour plus to look around properly.
K. C.
Good selected of clothes. They're cheap but they should last a while. I've had clothing from them for years and never had a problem.
G. W.
clean and tidy shop. staff are helpful too.
I. H.
It is what it is, bargain prices items
D. J.
Good value for money, as good as Walmart in the States
r. w.
The stuff that they sell is amazing prices and it's even cheaper than some of the charity shops well worth a visit if you are on a budget check this place out you're sure to be surprised on the goods sold in their
K. T.
It's comfortable for middle class people
To buy new clothes.
S.
Good clothes for all nice lay out very friendly staff
D. 2.
Like the new store. You get what you pay for, but be advised if you see it and like it then get it, as lines don't last long.
S. S.
Well laid out well stocked and tidy, and very good value for money
a. b.
👍
s. m.
Great shop and very helpful staff
S. B.
Only reason I didn't rate 5 stars is due to the fact that staff don't ask for help on tills... the queues are always long , yet there's usually only 2 or 3 till assistants
K. S.
Some good variety of clothing in stock and incredibly cheap!
T. b.
Lovely shop great selection of goods at very reasonable prices
D. D.
Staff very helpful.
K. A.
Good shopping experience
J. M.
Glad it's open and back
G. P.
So many clothes and other bits.
T. B.
Larger, cleaner and more modern than their older store on Gentleman’s Walk. This is their temporary store while they rebuild and extend their main one.
m. m.
Took daughters shopping. Ques not too bad about 10 min wait to get in
C. P.
I can generally get what I need the quality is ok and they have good customer service. However when it gets busy it can feel a little claustrophobic and then customer service can have a tendency to slip but overall a good store.
C. H.
Very busy Saturday, but the queues moved fast, changing room clean and wasn't too much of a brain ache!
S. T.
Great shop, most people using sanitizer but no social distancing.
T.
(Fab price for clothing).sizes of clothing is a problem don't just go buy it because it says your size a must is( try it on first) Extremely packed shop. Long cues for checkouts
L. k.
Much cleaner than it used to be and lady at the tills on second floor was really nice
S. D.
Nice store with great staff and cheap products. It does get quite busy at some points.
P. J.
Great selection of items, good prices, great use of space, staff are friendly and helpful, clean.
M. G.
Cheap and cheerful clothes unfortunately often piled on the floor. Till service could be better
A. M.
It's a great place where you can find clothes, shoes, accessories, make up and everything that you need and makes you feel as You want!
Z. N.
Well stocked, clean store, with efficient helpful staff
M. K.
Busy store as expected
N. I.
everything is of good quality and at reasonable prices
Y. M.
Smaller than some stores, with limited sizes
M. P.
Hopefully with the extention being built we will have a much needed bigger men selection as it always seem we are always left out...plus a changing room where we don't need to walk downstairs too use you be helpful
M. M.
Great clothes, lovely colour's coming in , just watch it very small lift and very busy.
J. M.
I love warzones, but I also like shopping. To compromise I come here on a busy day, try to find something and suck in the immense heated fury of a busy primary.
p. l.
am not a great Primark shopper, but I have to say, their men's underwear is awesome, inexpensive and they FIT!!
R. G.
Lady that served us was very helpful and friendly
D. N.
Best place to shop for clothings, household and bedding items at very reasonable prices for budget conscious shoppers (students and families alike).
g. f.
Can't be beaten on price is always up to date on their products. You can always find what you're looking for. for all the family
J. H.
It's a large primark
A. F.
Since this place has got refurbished it's now so much easier to navigate. Staff are friendly and the layout is fab
A. H.
Cheap n cheerfull
E. e.
Staff very helpful one young lady even helped my mum down the escalator as she did not feel safe and her eyes are not what they use to be 😊
D. P.
My wife loves going here, but it's hard work for me because I have a guide dog.
T. b.
Lovely shop great selection of goods at very reasonable prices
J. D.
Polite and friendly staff. However store is poorly ventilated, and mens fitting rooms are downstairs where the women's clothing is, and women's changing rooms are upstairs where the men's clothing is!
K. L.
Needs a better layout, maybe a one way system or at least, keep left. Too hot upstairs, could easily be overcome by heat and lack of air.
K. F.
Nice range of affordable clothing, menswear and kids clothing included.
N. B.
New building is very good was nice change to go in there and not find everything on the floor
S.
Good social distancing measures, nicely spaced out and not overly busy with customers
t. p.
Great value for money, very inexpensive, very busy shop because of this, definitely worth a visit
H. G.
Love Primark but HATE chaos and crowds. That, sadly, is the nature of the beast. Staff are always super helpful and friendly.
S. G.
Always a good choice of clothes, nicely priced too, staff always seem friendly and helpful.
J. H.
Who doesn't love primark, downside is how everyone trashes the store the manager was getting staff to sort knitwear..this isn't a dig at the shop but seriously why do people think it's acceptable to do this you wouldn't at Fat Face or Hollister!
E. W.
Convenient location, and a low price on essentials. Can get very busy during peak times, but is usually fine on weekdays.
L. F.
Way too many people if you don't go early in the morning. Slightly overwhelming.
L. C.
Large shop very reasonable priced clothing and accessories store. Clean and plenty of stock
B. B.
Good prices, only downside is its so busy. Hard work pushing a wheelchair about in the store
M. M.
This Primark, like all Primarks can get horrifically busy and MESSY at weekends. The selection for women and kids seems good, but the men's department is really poor.
S. C.
Good and reasonable
R. L.
Its big and could do with some more tills as the wait times are long at busy times. Well stocked.
V. J.
Best shopping trip for the last 10 months
v. m.
Really good clothing at reasonable prices, team were helpful and friendly
P. S.
Always a great retail therapy just a shame its always busy
J. W.
Everything you need for your wardrobe all in one place. Bright and spacious
G. W.
Good clothes
G. W.
Absolute nightmare. Long queues to get in. Long queues to pay.
M. N.
Very happy with your service thanks
e. d.
Great store, you can find pretty much anything (clothing item) you want.
C.
Extremely busy with messy layout. Great for a bargain if you dont mind queues and sifting through randomly assorted sizes.
D. C.
Love primark but visited on school hols so very busy.. Great range of clothing and fabrics etc
S. A.
Nice and spacious, very good prices, pleasant staff
S. S.
Great selection of reasonably priced clothing for the whole family. Store gets really hot in summer😰
g. c.
Good value and a wide range of clothing. Excellent! Will visit again.
J. “. O.
Amazing selection of clothing for males and females, I wish I had a Primark in my local town
A. P.
Alway's with a punt. You will always find reasonable quality good clothing & other bits here. As always the prices are always low.
M. T.
Desperately needs the refit. Having visited other stores in Cambridge and London this still is nothing more than a refitted Littlewoods (remember the cafe). Other than that it's a Primark.
N. A.
Good way of spending a couple of hours with my daughter, shipping in Primark. Brilliant choice of clothes for all.
A.
Primark has amazingly cheap prices and a good quality, although it becomes very hot in the stores and sometimes has clothing on the floor.
A. J.
Always have lovely styles of clothing. A little messy from time to time but overall a great place to shop
M. J. C. P.
They follow covid rules very well and the shop was not crowded
T. C.
A wide range of men's clothing which is great. However, it's very hot and humid especially during the summer, which is unpleasant.
M. C.
Should keep an eye on the customers, saw someone trying shoes and putting them back on the shelf.
m. m.
Took daughters shopping. Ques not too bad about 10 min wait to get in
A. T.
Well managed on the doors.
When queuing inside the two metre distance is not enforced.
S. B.
Love primark but the que is always so long for the changing rooms, maybe add more
F. I. N.
Lots of bargains and items 100% cotton! Friendly, helpful staff Thank you👍👍👍⭐⭐⭐😁
S. S.
Always like shopping there
J. M.
Great shop, and they have hand sanitizer on the entrance
T. C.
Love it here cant wait for them to move back to their new bigger store just need one in great yarmouth now
f. n.
Very good and so much selections. Also friendly service.
k. b.
Bargain
Clean
Better location atm in the old bhs store, more space.
Only downfall is it's so hot in there!
c. t.
No air con, staff always miserable in every Primark I go to. Prefer the one in Cambridge as more floors.
R.
Love this store. Friendly staff, great value clothing and accessories.
B. D. S.
Very good
b. B.
Amazed that a city like Norwich has a small primarily,organised as it was busy at tills so you knew where the end was and was quick queue clearance
m. a.
Always great value and good selection of fashion for all ages male and female and children.
a. a. t.
Very clean primark,
H. E.
Love it there you can pick up some lovely stuff for a little price its great
P. R.
Well laid out store. Friendly staff. Quick service.
C. W.
Brilliant shop with affordable clothes
C. C.
Absolutely love this shop,great prices and great range of goods
M. T.
Great shop well played out great prices plenty of room for a mobility scooter.
A. A.
Always manic with tons of people. No air conditioning so prepare to feel like you are in an oven on a hot day.
P. C.
New shop opened its good place to find clothing at cheap er for men and women
S. E.
Very good shop. Lots to choose from. Staff very friendly
C. B.
Tbh if you go in Primark just get ready to spend hundreds it's amazing and so worth it
S. B.
Good choice of cheap clothes and homeware of varying quality. Store is hot and messy though