Reviews of The Willows Cafe Bistro. (Coffee Shop) in Norwich (Norfolk).
The Willows Cafe Bistro
6 Drayton High Rd, Drayton, Norwich NR8 6AF, United Kingdom
Description
Information of The Willows Cafe Bistro, Coffee shop in Norwich (Norfolk)
On this page you’ll find the address, open hours, more popular times, the contact, photos and real reviews of this business.
This business has received very good reviews from their customers, so probably it’s a place you should try if you are looking for this kind of services.
Map
Open hours of The Willows Cafe Bistro
Popular times
Tuesday
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Wednesday
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Thursday
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Friday
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Saturday
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Reviews of The Willows Cafe Bistro
E. R.We went here today for breakfast with our toddler and had an incredible experience. The waitresses were so helpful and, as I was waiting in the car for my son to wake up, they even offered to recook both of our breakfasts. The fact that they have a designated children’s room with a stair gate and a couple of boxes of toys meant that our breakfast was a lot easier to eat! Our son enjoyed playing and didn’t want to leave. The food itself was all made with good quality ingredients and the smoothies were also amazing. It was our best breakfast and definitely will be returning again.
P. B.Nice cafe. Staff were very friendly and helpful.
When I visited just after 2pm, there was an extremely limited selection of cakes.... Based on previous reply from owner I guess this is partly related to the impact of covid on trade. Also this was an hour before they were due to close (3pm).
The biscoff cheesecake and americano I had were both excellent.
Sign on door said booking was advised, but I was able to get a table without a booking.
M. C.Brilliant little establishment. Staff are really friendly and attentive. Food is cooked to a high standard and fresh. We have a number of friends who visit and they always want to have a Willows breakfast.
I would strongly advise booking - one of the problems of being so good!
T. G.Sat upstairs and had sweet chilli wrap with salad and crisps. Food was lovely but not much chicken in the wrap and salad had huge amount of red onion. Not Bistro's fault but children opposite room where sat in were so loud sometimes we couldn't hear ourselves speak.
M. J.Best glutten free afternoon tea that I've had, would recommend to everyone, we will be back
S. C.Had a lovely breakfast here. Food is always yummy and fresh. Staff are always super friendly too. Highly recommend.
A. M.A fantastic hidden gem of Norwich open 7 days a week.
My personal experience is of warmth smiling faces and only one error.
Within 2 minutes of stepping into the cafe I was seated and had a menu in front of me. The waitress on front seemed genuine and smiling bearing in mind there was only 2 members of staff serving and 3 in the back ( as can be seen by pictures ).
I wasn’t in a rush and within 10 minutes my order was taken. All food is sourced locally and cooked to order. I had the 7 piece brunch with toast and free refill filter coffee. I had to admit I couldn’t eat it all. When it turned up I thought “is that it” but half wY through I just couldn’t eat it all unfortunately but it did taste nice. There was one error made which I didn’t complain about as they where busy and that was I asked for a poached egg and received a fried egg ( mistakes happen ) .
One thing I noticed is that even though the staff where wearing a uniform they wasn’t wearing name badges so I can’t comment about a particular member of staff.
Whilst I sat here and enjoyed my brunch I noticed a high turn over of customers which shows Gracie’s has a good reputation.
The table I sat at I wouldn’t recommend as it was right opposite the kitchen and all I could see and hear was the kitchen porter washing up and a pile of continuous dirty plates however there is loads of other tables available ( when empty ).
The car park is limited in space ( around 10 cars ) but there is plenty of local parking across the road and near Barclays Bank .
The only reason I gave this review a 4 and not a 5 star was because of the egg issue which in theory changed my order and showed they wasn’t listening to my request 100% when taking my order and communication is lacking somewhere between front of house and the kitchen, otherwise I would have no hesitation in recommending this site for afternoon tea and brunches for future events.
V. M.Great food and service. Lovely place to catch up with an old friend.
S. R.Very popular little cafe, we were lucky to get a table. I would advise to pre-book.
Home cooked food and lovely cakes.
Will visit again.
t. f.had a willow burger. was not expecting much for a £10. but it was fantastic. double stack two rashes of bacon, dill and tomato and cheese, onion rings and a basket of chips. really good quality.
T. W. L. C. L.Wonderful and most perfect breakfast with really friendly staff.
Really really recommend
S. P.Friendly service. Food was excellent. Good quality, well cooked and presented. Nice to find soya milk available
A. C.Lovely choice of cakes to have with coffee. Professional, friendly and welcoming staff. Very clean attractive surroundings.
P. P.Had Breakfast here last week. Good food and service. Will definitely be back.
J. S.Tasty food and friendly service. It’s handy having a car park at the back too.
J. S.I requested a takeaway afternoon tea for a friend's birthday celebration. I needed one standard and one gluten-free. The teas were packed separately, no chance of cross-contamination. The food was of a very good quality, sandwiches and savoury pastries as well as scone and a selection of cakes. The gluten-free sandwiches and cakes were excellent.
Highly recommended.
V.Good little place for a quick lunch at a reasonable price.
Oddly the Coke arrived in a glass and not in a can or other pre packaged tin/bottle. Found that odd.
I’d reckoned the sandwiches and wraps.
S. K.Very nice place. Very clean, we've been served very quickly and everything was delicious!
S. H.Excellent, tasty good value meals.
Highly recommended.
J. L.Nice and clean. Food was lovely and nice and hot. Reasonably priced as well. Had it been nearer lunchtime I would definitely had a slice of cake, as they looked immense. Next time maybe
C. R.Excellent place for lunch coffee afternoon tea etc. Very friendly staff and reasonably priced.
N. B.Food amazing, service a bit slow 9/10
c. m.Great breakfast, the best black pudding! But like everywhere else, a bit pricey.
t. r.beautifull sandwiches .very friendly staff ,very flavoursome pot of tea .we will be back
A. P.Very friendly staff, food was quickly served and tasty. Would definitely recommend the Willows burger!
A. B.Great place, nice atmosphere, good food and covid compliance.thanks see you soon.
R. C.I like this cafe for its atmosphere and friendliness and good coffee. Had breakfast here a few times as its local to me. My only small complaint is my poached eggs are always overcooked. So eggs a 2 star but overall experience 4 stars.
S. S.Met a friend for coffee and cake. Service was exceptional and friendly. I didn't reserve a spot but was accommodated when we arrived. I will say, there wasn't a great selection of cakes for a lunchtime coffee unfortunately. My other gripe was the big fat land rover parked in the entrance blocking the (small) car park. Although that is not the fault of the cafe 😙 just a selfish driver!
M. S.Went for afternoon tea for a friend's birthday. Absolutely delicious food, very friendly and accomodating for babies/children. Highly recommend it.
J. F.Big serving, bright surrounding, lovely food and friendly staff. It was a busy Sunday morning so our orders took a long time thus the 4, otherwise nice stay.
N. C.Our favourite place to have a Sunday breakfast. Great food, lovely staff, good atmosphere. Highly recommended.
G. B.Lovely friendly little bistro. Ideal for a ladies lunch. Nice menu. Food well presented. Would recommend .
T. M.A lovely, warm and inviting cafe. Helpful and thoughtful staff, excellent food (one friend told me it was the best bechamel sauce she'd ever had) and very tasty cakes. Their loose leaf Earl Grey was fabulous too. Great place, great time.
T. P.I've been here a number of times and since the new Covid-19 guidelines have been introduced they've absolutely nailed it. Very clean, friendly and with fantastic service. The food and coffee are brilliant, it goes without saying. The owners are clearly very switched on and provide a very safe and welcoming environment in this new normal.
T. F. G.Went in for a meal on New Years Eve with Freinds and Family for lunch. This is a very well presented establishment with great positive and friendly staff. Along with a very good selection on the menu that appears to cater for everyone. The prices are very reasonable and the food could not be better. Personally I had the BBQ pulled pork burger and to be honest it is the best I've had for a long while. Overall an extremely good experience and I couldn't rate it higher. Definitely give them a go if you're in the area. 5/5
t. b.Excellent lunch well presented and tasty, waitress service was spot on to, and all at a reasonable price congratulations to the staff at willows, keep up the excellent work.
L. S.Went there for lunch last week. Ordered their sweet chilli chicken salad. Taste was good however; their chicken was so over cooked and dry! Chicken was so dry and sharp a small piece got lodged in my throat for 2 days! Service is far from friendly!
s. d.Wonderful food and excellent service! Would definitely recommend!
J. W.Staff were extremely helpful, fast service, food was absolutely delicious & very reasonably priced. Good use of a one way system and social distancing, felt safe throughout our visit. Highly recommend The Willows in Drayton 👍
L. J.Friendly local cafe, tasty food.
J. M.Becoming my regular cafe to visit with my little one and friends/family! They have a family room and extra seating upstairs, baby changing in the toilet upstairs (which actually provide wet wipes and nappy bags which you don't see in most places!) However the lock was broken last time i visited. 😊 The foods always superb, but I've had little things on my order occasionally forgotten, which is always corrected fairly quickly. Will be visiting again soon!!
K. B.Lovely little cafe, staff all very friendly and food is good quality.
P. K.Treated a friend to an afternoon tea and it was so delicious and completely defeated us! Soft, scrummy sandwiches and a generous amount of cakes (which we had to take all home), along with friendly staff, clean setting and charming owners made this a truly memorable afternoon tea! As the famous saying goes, I'll be back!
D. P.Lovely breakfast,good products,great choice,friendly staff lots of nice cakes to,cater for everyone. XxxxX
L. H.Willows is a lovely Cafe food great staff very friendly. Only concern. Wait too long for drinks and food. Have waited up to an hour and today 3/4 hour. 15 mins for coffee and no one ask if you would like refill or more drinks. Busy cafe great place, great for children. Please could we have food and drinks sooner.
T. D.We popped in yesterday Saturday 10th January for a coffee and croissant. The table needed cleaning but the waitress merely swept the crumbs onto the floor, leaving wet milk and Coffee rings. She needed to be called back to wipe it properly thought she left us with a wet table which we had to dry with a serviette.
Food service was slow - the croissants arrived five minutes after the coffees.
It seems the place has lost its mojo. There were five staff, but very few customers, despite the car park being full. Some of the cakes were wrapped in clingfilm so probably weren't fresh.
There are other places nearby which provide a consistently good customer service. Wake up, The Willows!
S. C.Nice breakfast of woodland mushrooms. Muffins need a bit more toasting. Parking a bit tight
S. H.Was actually standing at the bus stop on the opposite side of the road - but it looked really nice.
J. G.Popped in on a Saturday morning for a full English fry-up. Very well done with a good choice of items available. Quick and friendly service. Nice decor. Good value.
N. G.Thank you for today for making my friend graham's 80th birthday special, you where all so kind and food was amazing thank you so much 😊
C. P.A really nice place if you fancied stopping for something savoury or sweet. Great staff and good atmosphere.
B. W.Wonderful food, lovely atmosphere and great service. All you would want and more from a cafe.
C. M.What a lovely cafe. Happy friendly staff and great food reasonably priced. Was surprised that there was an upstairs and even a kiddies indoor play area.
A great place to stop off for a coffee, snack and chill.
J. J.Excellent meal. Nice to find something different in the menu to the usual cafe .Good attentive service.
S. L.I went there to get some scones. They were best ones I ever had for a long time.
Every one should go there try them out.
Thank you for the best scones in Norfolk.
They were very busy on Sunday afternoon.
That's tell you something.
D. N.A very busy place on a weekend but worth the wait.. Delicious breakfast cooked fresh. Friendly and helpful staff. Also doubles up as a bakery with delicious cakes on offer...
J. P.Love the family room upstairs where little ones can safely run about and play. Food is ok, small portions and expensive for what you get but with the upstairs room it kind of makes it worth it. Staff are pleasant.
T. W.Great place to go for a brunch or lunch. Friendly and helpful staff. Great food and they even do a skinny brekkie 👍 Really enjoy going to the Willows for food and drink.
C. O.We visited here this morning for breakfast and was very impressed. The food was good quality and cooked very well. Service was also good!
W. P.Nice coffee stop not far from Marriott's Way. Has lovely selection of cakes and pastries as well as cooked meals and really tasty scones.
A. L.Nice food, reasonably priced a good atmosphere 👍
M. H.Bit disappointed turn up at 2.55 with my 2 daughter's to be told they stop hot food at 3 .as close at 4.. So we could only have sandwiches so we did food was good but at 3.30 they were putting cakes away and we felt they didn't want us to have anything else and they wanted us out to close shame as we would of had cake and a coffee, should really care for the public and not for the money.
A. B.Good food, no issues with customising our burgers. Great service and price.
S. F.Lovely breakfast, good service and friendly staff. Would recommend.
K. D. (.Wonderful freshly made food. Fantastic breakfasts and the most delicious array of cakes. Friendly staff
I. B.Great food, service and huge portions
j. w.Lovely staff and great food. Why did i find this place sooner? That's on me
S. S.Thanks for a lovely breakfast and a nice frothy milkshake, have a lovely Christmas break and will look forward to seeing you all back once it's viable to , all the best for the future
J.Went here for a birthday breakfast with my wife, it was absolutely amazing! Great staff and superb food!
S. H.Great customer service and very good food at a reasonable price. Even has a small toy area for toddlers/young children.
A. G.Great place to eat and staff are lovely and warm and welcoming
M. F.Lovely coffee and helpful staff. Excellent location and I can't wait to try the food.
G. W.Went for breakfast and had beans on toast, good portion size and really nice bread, we had the filter coffee and got a free top up
S. K.Good food and great service. Location is good too for sitting outside
H. L.Very good indeed just had a lovely lunch speedy service quality food very reasonable price im going again tomorrow well done guys and girls
J. H.Great menu and yummy cakes, slightly slow on initial service but once food arrived it was all great
R.Have been coming to the willows for a number of years for a breakfast every now and then, the food is always good and end up leaving content every time!
A. A.This establishment is VERY popular, especially on Saturdays, with lots of people having breakfast/brunch. I feel it offers good value.
L. N.Really enjoy the visit. Great good, the tea was fantastic. Friendly staff too. We will be back
A. S.Great food, attentive staff and a nice place to relax and dine
P. T.Excellent service, family friendly and lovely separate area for children. Breakfast selection cooked well.
I. L.Nice restaurant cum tea ☕ shop with a good selection of different foods. The staff are welcoming and friendly generating a pleasant atmosphere.
B. S.Great breakfast good service although would not get anything from cake stand as items are dry
D. W.Fitted us in at short notice. Great food, great service
R. C.Great little cafe. Lovely food and superb cakes. Definitely coming back for more.
T. W.Perfect place to go for a coffee and something to eat with young children as the upstairs room has toys etc and the food is lovely.
R. D.Food has sadly gone downhill and service also very slow. 30mins before even getting asked what we wanted to drink
T.Nice coffee, good service. Let down by slightly cold food which would have been excellent hot
G. W.Staff always friendly. Food and portion size good. Will always recommend to friends.
R. B.It is a wonderful cafe to go, sit and relax. They have an upstairs where you can sit and enjoy a drink and snack while you children can play.
B. C.had a BBQ baguette on my lunch and it was absolutely brilliant, followed this up by taking my partner out for lunch there and it was absolutely fantastic..... Highly Recommend
g. l.Good food. Friendly staff. Good sized portions at reasonable prices
A. A.Cozy place, great paninis, well served tea, new management, very very good service, usually busy at lunch, *****
M. R.Thank you for the most delicious Afternoon Tea .
My Mum , daughter and I had a really lovely couple of hours girlie time together.
J. D.Great cafe have been here several times and never disappointed
w. n.Really good food, good variety and great service.
P. B.Excellent breakfast with excellent service,recommend this to friends and family.lovely staff and new owner.
M. H.Lovely setting, excellent food and very good service.
L. J. F.Good place nice staff pity about parking
G. B.Good food, well priced. Pleasant staff
E. C.Great food at great prices, lovely pleasant interior and staff are very friendly
H. M.Friendly staff and amazingly tasty food!
M. C.Great breakfasts! Friendly staff. Would recommend to anyone.
D. L.Extremely worth a visit, lovely food and very helpful staff. Toilets on ground level. .
L. N.Excellent food and service.
Beautiful breakfast
J. B.Lovely atmosphere, good food and friendly staff, what more could you ask for?
M. D.The new owners are lovely and the food is better than ever. Will definitely be coming back.
G. F.Just had a fantastic meal for Bank Holiday Supper ans it was delicious.
D. C.Excellent menu, excellent food and excellent service. Would highly recommend it..
S. L.Very clean, nice friendly staff, food excellent, see you next time, 👍👍
K. A.Good food, good coffee and friendly staff!
D. B.Lovely place, surroundings, service good and average prices.
B. L.Great service. Excellent food 👍
S. B.Great little coffee shop
L. S.Very good service luvly food..hope the card machine works next time x
K. W.Family room just brilliant for visitors with small children, food great and service with a smile
R. W.Love this cafe, well worth a visit, can recommend the bacon baps!
K. C.Breakfast is one of the best I've had.
L. W.Good food, reasonable prices and a room upstairs for children. 👍
P. M.Very nice place, lovely and polite staff.
A. D.Cute little tea room with varied menu and friendly staff.
J. P.Great food, reasonably priced and a friendly service.
p. s.Popped in for breakfast and the food was amazing.
R. P.A good selection of cakes and a varied menu including daily specials.
T. M.Excellent service and food. Went upstairs for Christianing reception.
W. N.Good meals and fair prices with excellent staff
G. G.Very nice, excellent food, impeccable service.
l. r.Great food and staff are always happy to help with any queries
E. C.Great service nice Caffè and reasonable prices
J. C.Really lovely staff and great food :)
B. S.Food great waiting time horrendous we watched one couple get out books and read in between courses
T. L.Excellent food and coffee, top notch bacon bap.
P. H.Great little cafe with many delights on the menu
J. L.Great food, great service in a great little venue.
M. P.Lovely food nice staff highly recommend
R. C. (.Live coming here with the family. Staff are lovely!
J. v.The best cakes and the best breakfasts say no more
J. H.Good cafe, decent food
D. W.Incredible place with amazing friendly, polite and helpful staff.
S. W.Lovely relaxing place and good food
A. H.Great breakfast, really nice staff
S. C.Amazing afternoon tea and very friendly staff
B. H.Good food and service, lovely space
J. P.Lovely Time Meet A Friend for Coffee .Lovely Staff .xx
R. J.Food good ,staff friendly
K. C.Decent breakfast, reasonable prices.
S. G.Fabulous food and friendly staff
B. C.Friendly staff and good food.
M. M.Love it, good food and good service
L. D.Excellent service and great food
J. W.Good breakfast.Parking can be awkward!
D. H.Great afternoon tea.
L. A. H.Nice atmosphere good food
p. s.Well priced tasty food
S. R.Very good cake xx
N. L.Always a lovely breakfast
R. W.Excellent food
R. P.Best breakfast in Norfolk
b. g.Food was really good
P. T.Great service and food
M. L.Lush just lush
G. N.Wonderful, thanks
B. M.Very good
R. C.A great choice of items
R. W.Fantastic breakfast 👌
L.Nice little coffee shop
R. Z.Never been
B. C.Great breakfast
D. A.Loved it
P. W.Excellent as usual.
M. I.Excellent
P. N.Excellent
K. B.Good breakfast
B. M.What a bacon butty.👌👌👌
G. M.I love this place
k. k.Love that place
A. G.
B. G.Contact
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