Reviews of Select Apple Premium Reseller (Durham). (Computer Store) in Durham (County Durham).

Select Apple Premium Reseller (Durham)

71 Reviews

41 Comments

Computer store

Computer Shop

Mobile Phone Accessory Shop

Mobile Phone Shop

Computer Accessories Shop

Computer repair service

IT support and services

Mobile phone repair shop

Phone repair service

Home audio shop

Training centre

26 Silver St, Durham DH1 3RD

Description

Information of Select Apple Premium Reseller (Durham), Computer store in Durham (County Durham)

On this page you’ll find the address, open hours, more popular times, the contact, photos and real reviews of this business.

Sometimes there are places with not the best rate, this is this case but this doesn’t mean that they are giving a bad service to their customers, sometimes in the internet the people only post reviews when they are not happy with the service, so sure you’ll find a good service here too.

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Open hours of Select Apple Premium Reseller (Durham)

Reviews of Select Apple Premium Reseller (Durham)

T.

It's a great place, went to ask them about my issue with my iPhone 6S Plus and was told it needed battery replacement, so got home and booked an appointment to get it fixed and when I went to get it fixed it was the same staff who was the engineer and replaced the battery and I was happy they were really friendly and fixed my phone and even willing to tell me what other issues they found during the replacement of the battery but one thing is they broke my camera cables which is annoying since it was working before I sent it in to get it fixed but again the staff gave me a temporary iPhone while my old phone is getting fixed and when the engineer told us about the issues especially the camera not working, he wasn't rude nor impatient but was willing to answer our questions and told us what he would do so will definitely recommend this store to anyone who uses apple and has questions or needs their apple devices fixing, engineer also said if we wanted us to get battery replaced on the day we told them about the issue, they told me that they recommend only one place but all in all I would recommend this more than any other store in Durham.

M. H.

Very helpful staff, and a much better warranty program than Apple direct - 3 years included instead of Apple's paltry 1 year. I've used their repair service before too and they did a great job.

L. G.

Amazing staff. They diagnosed my issue and had my phone fixed and ready for me to get back to work within half an hour and I would absolutely recommend this place to anyone who can’t get to their closest apple store

R. R.

Staff werent particularly helpful when my macbook broke. I would avoid these if you want a quick repair.

E. C.

Went in-store recently with a problem with my MacBooks OS. After about 5 minutes of diagnostics they found the problem and fixed it within half an hour for free! Massively friendly staff!

t. y.

Just bought a new iPad and the young lady couldn’t have been more helpful. Would definitely recommend anyone to buy from this store.

P. R.

Save yourself a trip to Apple and come here. Staff are much more friendly and interested in you. Will definitely come back

J. S.

Great shop right in the centre of Durham. Staff very helpful & took time to explain everything. Nice atmosphere, friendly but professional.

R. A.

They do everything required

Z. K.

Stopped in here when my MacBook Pro stopped working whilst away on business and the staff couldn't have been more helpful. Fixed it very quickly.

A. M.

Not horrific but not amazing service either. Very expensive

B. M.

I had a problem with my iMac I could not sort it out. Took it to the Durham store where Chris tried to sort it out for me but he was unable after a number of tries to put the new os updated on that day. I left it with Chris at the store over night. The next day he had sorted out the problem installed the new os and cleaned all the rubbish off my pc which I thought I had done It's the best customer service which I have ever received . A good service from the Durham store.

C. G.

Brilliant, quick, no pressure service and very accessible staff.

M. W.

Very helpful and knowledgeable staff, lots of choice.

f. k.

So helpful and supportive. Lovely staff at this place

E. H.

Excellent place to solve issues with mobile phones

C. S.

Efficient service and highly professional from start to end.

S. G.

Excellent service. Fantastic staff.

R. H.

Great service by people who know what they doing 😁

K. O.

Great customer service

J. O.

Nice place lovely pleasant personal really helpful

K. H.

good customer service.

G. W.

Fantastic service and advice!!! My iPhone was beyond the apple online technical support capability. I took my phone into the Select store in Durham and Colin sorted out all the issues - there were many! Great store, expert help and advice, patient, friendly and very helpful staff - would definitely recommend. A*

S. C.

Helpful and friendly service :)

R. H.

Good place, Helpful staff.

A. M.

Love this place good staff

J. C.

Satisfactory.

L. C.

AMAZING SERVICE. The team at the Durham store were so calm and patient. They provided a clear resolution to my Mac. The team in Exter too! I will be back but hopefully in the nicest way possible I hope I won’t!! (We’re not breaking things anymore) Best tech shop in Durham!

C. W.

Overall excellent service by knowledgeable and friendly staff.

L. L.

S. H.

L. P.

i.

Z. M.

My daughters Ipad was stuck on the homescreen and did not find Apple helpful at all in helping me restore the device, however they recommended I took it to Stormfront and I must say they were extremely helpful, friendly and got the problem resolved within half an hour. Shout out to Colin who advised me of the whole process on the phone before hand. Will definitely be using in the future and recommending family and friends - thanks guys

H. T.

M. H.

Bought iPhone X today, set up in shop, given tutorial and went off on merry way. Got home phone wouldn’t start or do anything. Went back to shop and matter sorted without questions or fuss. More than happy with reception and service at Durham store. Have bought numerous things here and any issues have always been resolved. I would recommend them.

M. B.

Service was excellent, second to none.So friendly and professional, and at an excellent price

E. H.

I used to be a regular customer to the Durham store up until the management change a few years ago. I was pleasantly surprised at my visit to the store today! The staff were very polite and helpful, I was greeted at the door, helped immediately by a pleasant young girl that had me for lessons on my iPad years ago. It was lovely to see happy staff in the Durham store and not only happy but happy to actually help. Visiting the store today was like visiting a totally different store. I stopped going to Stormfront because the previous manager was a complete joke and was unwilling to help anyone. I just want everyone to know that Durham Stormfront has exceptional customer service and the recent changes in store are fantastic! Keep it up, its lovely to walk into a store the staff are happy to work in. The management team now from what I can see from my visit is on a totally different level and I will certainly become a regular customer again!

c. s.

Had problem getting laptop to sync with iPod. Visited stormfront Durham. The staff were very friendly and helpful. Stuart answered my questions, giving straight simply answers. Owen was also helpful. Stuart sorted problem windows 10 was blocking sync, would best to use all Apple equipment, (never tried to sell any product) just gave options. End up getting second hand Apple mac. Stuart sorted out putting on old library to new laptop. Would recommend this store, good service and friendly would give it 11out of 10. 5stars

J. S.

Came in with a broken simport to see if my iphone was under warranty. Everything else worked fine (wifi, camera, everything). When I got it back it wouldn't even turn on, and before I took it in I was able to turn it on and off no problem (again, the only thing damaged was the phone's ability to read the sim). I get that they had to wipe everything to check the parts but I'd expect it at least to come back in the same working order it had when I brought it in. They said there was water damage and that it'd cost 219 to repair it. Very disappointed with the whole interaction. The staff members were nice and friendly.

J. G.

Not much to say other than simply outstanding. I bought my new phone from this store last week and the staff were amazing. They hooked me up with some great deals such as a lifetime warranty on a screen protector for a very good price. I would highly recommend this store and i cant say a bad word against them

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