Reviews of SimplyFixIt. (Computer Store) in Edinburgh (Edinburgh).

SimplyFixIt

640 Reviews

258 Comments

Computer store

Computer repair service

Computer service

Computer Shop

Mobile phone repair shop

78 Bruntsfield Pl, Edinburgh EH10 4HG

Description

Information of SimplyFixIt, Computer store in Edinburgh (Edinburgh)

On this page you’ll find the address, open hours, more popular times, the contact, photos and real reviews of this business.

This business has received very good reviews from their customers, so probably it’s a place you should try if you are looking for this kind of services.

Map

Open hours of SimplyFixIt

Reviews of SimplyFixIt

L. M.

Problem with a partially functioning lap top screen after a bump. Replacement screen ordered ,fitted & checks done with a 4 day turnaround .Any one I spoke at the Bruntsfield branch either on the phone or in the store was helpful, pleasant and efficient.

S. H.

Excellent service and advice in the shop I went in to get a power lead for my old laptop but ended up getting a refurbished laptop at a great price. Nice to get impartial technical support as well

A. B.

Quick, efficient and very competent. Not cheap necessarily, though such things never are, but you get what you pay for after all and we have no complaints at all. Happy to recommend.

R. S.

After a slight hiccup my iPhone has a new battery. Tech guys did a great job for which I am truly thankful. No problem giving these guys a 5 star rating.

A. W.

I had the Hold button on my iPod Touch repaired as it was no longer performing as it should. SimplyFixIt quoted me £40 for the repair which I think was a little bit steep considerig that no new parts were installed. However they did manage to fix the fault and as far as I'm aware my iPod is still functioning as it should, 5 months down the line.

J. K.

The staff in here seem pretty clued-up about the tech they are selling, which is more on the utilitarian side of tech (think more routers, printers and antivirus, less shiny Apple-style kit). Not the cheapest, compared to what you can buy online, but useful to have a bricks and mortar shop where you can at least ask questions.

M. G.

Great shop. Service is excellent, quick and very rewarding. They fixed my mobile in less than two hours. Super recommend

I. M.

Excellent fast service. Replaced screen and battery on iphone in 90 minutes for very reasonable cost. Phone as good as new!

W. D.

Had a few laptop and iPhone repairs done here now. The service is really excellent. I've found the staff friendly, knowledgeable, very helpful. Decent prices too.

A.

Fixed rapid, but more expensive than the Newington branch, will probably go there next time

D. G.

SimplyFixit at Bruntsfield correctly and quickly diagnosed the problem with my iPhone and fixed it next day which cost me MUCH less then Apple's c £286 to give me an upgrade instead of fixing it! Thankfully the problem hasn't recurred.

D. C.

SimplyFixit was awesome! Repaired my IPhone at a very reasonable price.

S.

I have to say that Simply Fix were very good, they fixed my problem at a reasonable price and with any bother, excellent service all round. Thank you")

a. b.

Very responsive and communicative during lockdown. Replaced laptop screen within week. No fuss.

L.

SimplyFixIt were great, I managed to drown my iPhone and when it dried the camera still didnt work, they took it off my hands for less than 24hours and when I got it back its working beautifully! It was a decent price and a really quick fix! Thanks

A. F.

Very professional, good quality repair, felt trustworthy. A bit pricey and not super fast.

E. M. (.

fixed my smashed phone screen and it has been working perfectly fine for months afterwards :) staff are very friendly, the process was so quick and professional i know that there are cheaper options in the city but the price difference isn't really that much, especially considering the quality of the repair, it's definitely worth the wee bit extra in my opinion

P. D.

Superb service, efficient and thoughtful. They phoned me to ask if I would like additional work done as well as the work I knew I needed.

P. R.

Always a quick service and I’m very happy to have a fixed phone!

S. C.

Had a few repairs done on my ipod every now and then. The service is very good. I've found the staff friendly, knowledgeable, very helpful.

R. M.

Helpful staff. There was a small screw missing from my laptop and they patiently went through all of the spare screws that they had until they found one that fitted, and they didn't charge me anything.

J. I.

Really helpful and knowledgeable staff. Did a great job with my laptop. I would recommend. Great service.

I. B.

Super quick and friendly at the Bruntsfield location!! They’re definitely my go-to’s. When they weren’t sure about something they tried again and did their best to fix my broken phone!

S. T.

Excellent service, amazed that my iPad could be mended, but yes it could. Came back as good as new! Absolutely fantastic.

b. k.

great service will use again talked me through everything i needed to know thank you ben

D. M.

When you go into the shop the staff are very friendly. They also do a very professional job

B. M.

The team here were fantastic at diagnosing and fixing my problem. Have used them twice and absolutely would again. Recomend to anyone

M. A.

What a professional approach to a client! My phone was repaired in less than two hours and everything works perfectly.

S. P.

Great service and knowledgeable and helpful staff. They rescued my laptop and it now runs better than before.

H. S.

Popped into the shop asking if they could fix my cracked laptop screen, within 2 hours it was done and at a very reasonable price 😊 Couldn’t recommend enough!!! A++++

B. A.

Excellent service from Tony and the team - and fast!

o.

They’re always good to me. No fuss, no nonsense. They take the thing, they test the thing, they fix the thing, they give the thing back. I never go anywhere else.

L. S.

The team at Simply FixIt were excellent! Would highly recommend - first class service.

L. M.

great service, very friendly. pretty fast turnaround and reasonable price. would recommend

D. C.

Spilled tea on my keyboard, they replaced it with a newer, much better keyboard. Very quick service, even during a pandemic!

K. C.

We are frequent visitors to get smashed screens fixed. Fixed within 3 hrs. Great service

U. A.

Class customer service, delivered a quality and prompt repair of the machine I handed in, would highly recommend!

K.

Good technical service, very friendly customer service. Perhaps too busy to finish work within initially set timescale.

s.

Kids cracked ipad screen fixed in just 1 day, excellent service from friendly staff.

c. p.

Excellent service, great price and phone fixed within the day

A. &. C. M.

My PC was unusable and the repair worked very well and it is now fully operational. The staff were helpful and communicated well and the repair did not take long

G. G.

Have used SimplyFixIt several times and have been very happy with their customer service, friendliness and they are very reasonable for very good service

E. M.

Great service and fantastic value fixed my iPhone and iPad and both going strong

B. C.

I am most impressed by the knowledge and professionalism of the SimplyFix it team who turned a tired and clapped out laptop into something that really works so much better in all respects.

E. T.

Very happy with the service provided by the SimplyFixit team in the Bruntsfield branch. The problem with my laptop was diagnosed quickly, I was contacted to discuss what was required to resolve the problem, and I collected the laptop, fully repaired, the following day. Staff were friendly and helpful, and I would like to give a special thank you to Tony, the man who 'SimplyFixedit'! Not only is the problem resolved but my laptop is performing better than ever! I would definitely use this service again and would thoroughly recommend.

J. G.

Very efficient service

J. C.

Prompt and accurate service. Fixed laptop sooner than expected. Very good service everytime. Thank you

B. G.

really helpful, knowledgeable and friendly staff, managed to retrieve data from broken laptop and sort me out with a new one quickly and easily!

S. S.

Great service, smashed phone was fixed quickly, great quality customer service and appropriately priced

J. R.

Fantastic service. Very quick and helpful.

H. M.

Mac battery replaced. Fast, friendly service

D. P.

Great and speedy service, they fixed my laptop screen in a day.

C. E.

Great staff, text notifications when the pc is ready, and all problems fixed for a reasonable price, thanks again.

G. F. G.

I find here ,good IT specialists,they fixed all my laptop issues exactly,,simply fix it,, good job ,guys! Thank you!

S. R.

I took my MacBook in to have the screen replaced in the morning and it was ready that afternoon. Great service, couldn’t be better!!

S. R.

Quick and excellent fixed my phone with broken screen. Highly professional and reliable services, which makes me a regular customer to the service centre.

C. H.

Great efficient, fast and friendly service

K. M.

FANTASTIC customer service, everyone answered all my stupid endless questions really well. Thank you guys you're doing a great job! (Emil)

R. S.

Great service, very quick turnaround, good price.

K. N.

Had a problem with my mobile phone. Solved instantly on the spot in just a few minutes Fantastic Service! Simply Amazing! Thanks

G. C.

Great service..very quick and daughter's smashed phone like new..Very helpful stagg

D. S.

Refreshingly no nonsense. They were speedy, courteous, straight and didn't try to sell my anything I didn't want.

g. g.

Dont know yet ,just leaved here my laptop, will see after they will fix it,cheers! For the moment 5 stars for warmth wellcome!

S. H.

A small glitch was fixed instantly and professionally. A small technology glitch to some was a potentially disastrous one for me! Really grateful for their assistance.

L. C.

They built my machine 6 years ago and upgraded it to exactly what I asked for.

g. d. (.

great value, great customer service, if apple is letting you down go there

C. B.

Professional, ultra fast, and good value. Would recommend.

E. R.

Repair was quick but the rate is similar to apple store

S. M.

Knowledgeable, good and fast service, even in a pandemic. Highly recommended!

E. T.

Straightforward and professional repairs even during lockdown. Great service.

J. T.

Efficient, sameday turnaround on iPhone screen repair. Good as new.

M. D.

Excellent service, quick turn around, pleasant and helpful customer service. Thank you .

A. S.

Great service, well explained and clear pricing. Good value too

I. m.

Great value and a quick turnaround

i. m.

Great job carried out so quickly!

J. H.

Straightforward response to second visit. Issue resolved quickly and economically.

A. M.

Quick fix and friendly customer service - highly recommend!

A. W.

They are fabulously helpful at SimplyFixit Bruntsfield, I've been going for years and today they were as helpful as ever Thanks a million

W. B.

Repaired my lap top good service and open 7 days parking avaiable

V. M.

Quick, efficient service.

R. P.

Very knowledgeable, polite helpful staff. A very positive experience overall. Thank you!

A. C.

Virus Checked, cleaned and upgraded my PC. Helpful and friendly staff.

P. M.

happy with the efficient service and pleasant staff. recommended.

F. W.

I found the service at Bruntsfield place excellent. Everyone is/was helpfull, very courteous and pleasant.

k. m.

Great Place, Great Job done! Laptop is working better than ever! :D

M. H.

Excellent assistance, restoring our mal-functioning computer to full functionality

R. B.

A great professional service. The turn around was quick!

H. M.

As ever, slick service and kept informed throughout

S. S.

My laptop suffered a fault, so took it Bruntsfield. Mother hoard is done, so having a new laptop loaded with my old data, pick up the new one in the next 10 days, sorted!

D. L.

They replaced my laptop's dead hard drive.

R. M.

Quick friendly service and very helpful. Only thing to improve on is prices, it was a wee bit expensive.

P. S.

1st Class computers and phone repairs. Affordable prices, qualified technicians

J. M.

Excellent service and repair, many thanks

S. T.

Excellent and fast service with good explanations and friendly staff.

D. G.

Staff really know what they're doing and very helpful. Fast fix as well

a. d.

Excellent service Alistair couldn’t be more helpful wouldn’t go anywhere else

A. R.

Best computer/IT company in town! 100% quality services!

G. D.

good communication, repair done quickly - even during lockdown

C. M.

Fast and efficient repair service! Thank you so much!

K. P.

Easy, quick and reasonably priced! Would recommend.

C. S.

Quick friendly and I didn't feel like I was being ripped off

k. p.

Quick effective service at the price quoted

L. F.

Fast Service, Courteous Staff and Excellent Working Product. Thanks

L. M.

Spilt a lot of coffee on my air book. Fixed quickly no problem! Relief!

F. W.

Courteous, well informed, obliging staff.

F. (.

Friendly, helpful staff, good products and great service.

g. t.

We are delighted with all aspects of dealing with your company

R. M.

Just about the best high street repair shop I have been to

R. M.

Great service; efficient and effective.

S. F.

If things go wrong with my laptop SimplyFixIt is where I take it, they do exactly what they say they do... simply fix it.

F. L.

Professional, kept me informed and completed my repair in 4 days. I was especially pleased that they are open on Sundays. Thanks for all the help.

T. M.

SimplyFixIt was so good when I needed to get my laptop battery replaced. They take walk ins, so I just brought my laptop down and they ordered me a new battery there and then. When it came time to change the battery they did it same day. The laptop even feels more secure to hold now. Would recommend them to anyone.

T. S.

Excellent service: accurate advice, prompt service and the job done.

k. h.

An excellent professional, friendly, fast and responsive service.

A. H.

Very helpful

C. P.

Sorted the charging port on my phone on the spot for free so thumbs up from me !

R. C.

Top class bunch. Great (honest) advice and willing to help wherever they can =)

R.

Helped me out with a quick and professional repair. Very helpful

S. B.

Great work diagnosing and fixing my machine.

A. C.

Very professional and fast service, 10 out of 10.

K. F.

Prompt,helpful,friendly,quick and effective

I.

Great service. Friendly staff.

d. a.

Excellent service for a ten year old macbook pro, now works like new.

N. S.

excellent communication, and computer fixed very quickly

A. T.

Helpful. Advice seemed genuinely unbiased.

W. D.

Helpful, efficient and quick. Brilliant!

H. M.

Absolutely awesome service. Thank you!

C. A.

Excellent service and technical help from Alastair and Dimitris

A. E.

Reliable and good quality service

C. L.

Excellent and friendly as usual.

F. C.

Just mac books

V. M.

Quick and easy. Efficient and friendly service

S. G.

Great service - speedy responses.

J. M.

I was given an honest and clear discription of what was wrong with my computer and how much it would cost to repair.

J. P.

Fixed my phone in just a few hours with no issues

R. B.

Excellent advice and service - highly recommended.

R. M.

Excellent. Friendly, knowledgeable and informative staff.

T. S.

Excellent service and good communication.

g. m.

Excellent service. Would use again.

R. S.

Quick and efficient replacement of a MacBook battery.

A. P.

Quick, efficient and top quality repair

J. C.

Persevered with my upgrade depite some difficulties. Then fixed some memory issues caused by all these companies trying to take over my life.. Thanks.

F. B.

Very efficient, knowledgeable and friendly.

K.

they professionally finished the required job:)

Y. S.

Excellent service, fixed water damaged macbook pro with no extra charge. Student friendly place. A big thank you.

A. M.

Prompt, first class and good value for money

D. S.

Quick and successful fix of hair straighteners

K. M.

the best place in town for computer repairs

J. C.

Efficient, pleasant service. Would use again.

D. R.

Fab service - very pleased.

S. M.

straightforward, fixed, happy!

C. R.

Fantastic service! Many thanks!

R. K.

SimplyFixIt is professional, reliable, and quick!

L. E.

Very informed advise at a set price.

S. D.

Speedy service, helpful advice.

J. B.

Called to enquire about battery life on my iPhone, 2 hours later repaired at an economic price with a super efficient service.

P. M.

Excellent and fast service

R. d. l. P.

Prompt, courteous and efficient service

P. F.

I have been a customer for many years. Perfect professional service each time. Definitely good value for money. Thank you again

S. M.

fast and very reliable

K. S.

Excellent customer care.

L. G.

It's ok

r. b.

excellent staff and work

A. F.

Excellent service!

G. B.

Fast efficient service.

C. J.

Just excellent.

m. d. g.

Amazing staff. Super helpful and friendly. Thought my screen and dock system were broken. They replaced the screen and cleaned the dock. So got charged alot less than I was expecting. The phone was repaired within 2 hours. Good prices. Went back multiple times to buy more things because the service was so great. Definitly recommend this place!

R. S.

Very helpful

A. F.

Excellent

R. J.

Excellent service

S. M.

😁👍

S. D.

Timely and courteous.

G. A.

Very exspensive

S. S.

Absolute lifesavers.

G. M.

V. U.

Really fast service and lovely staff! I dropped my phone off at lunchtime with a broken screen and picked it up after work, thank you!

D. D.

I have used SimplyFixIt a few times over the past few years and I have always been really impressed with the speed of service and quality of work. Had a problem with my laptop at the weekend, took it in and it was fixed within the time frame they said it would be with good communication / updates as repair progressed. I'll definitely use them again.

j. r.

Fantastic service from start to end. Super helpful and fixed the problem.

A. L.

SimplyFixIt is a great shop with wonderful service. I came to fix my laptop and each step was explained well by the assistant. He was patient and was very good at explaining every aspect of the procedure. I really trust this business not to rip me off or to share my personal data. The shop also let you know updates via text and ask before completing additional work.

K. C.

Despite pandemic difficulties, SimplyFixIt managed to fix my problem very quickly. I had all the information i needed via phone calls. The outcome was as Cirilo promised - a much faster and more responsive PC - better than before. Great service, thank you.

E. G.

Can't argue with the fix and they were nice enough in the shop, but there was a bit of an issue with a lack of communication. What I was told would be a five day job ended up taking nearly two weeks, and it wasn't until I actively called them that I found out what was going on. The price was fine though, and the staff lovely. Just wish they'd kept me in the loop more.

M. H. P.

I’ve had several screen repairs from these guys over the last few years and I come back because they do a great job, very reliable and quick

H. F.

SimplyFixIt handled my laptop issue really well, made me aware of issues I had no idea I had with the laptop. Now my laptop is in amazing condition again and running smoothly than ever! They are definitely reliable and professional so I would strongly recommend their service.

C. D.

Dropped my phone in to set the screen replaced and had it back in my hands in around. 3 hours. Great friendly service. Would recommend

P. L.

Excellent service. Great customer care.

M. Z.

The staff were very efficient and dealt with my computer repairs with high degree of expertise. The service was completed in two days and the pick up was very smooth and all equipment returned cleaned and ready to use. I will definitely their services again.

M. A.

MacBook Air and iPad repair These people are brilliant, I was rather unlucky to have an iPad fall down the stairs and a glass of wine spilt on my MacBook Air M1 in the same month. I could have cried. Both were repaired swiftly and significantly less than the Apple Care quote with no fuss. Recommend this organisation highly to fix your broken stuff at minimum cost and fuss.

J. P.

Quick diagnosis of problem, followed by very sensible proposals for a way forward, time-schedule given and adhered to - a very professional approach. Other staff gave suggestions about problems with printer problems - I will move to laser jet monochrome printer - super advice given - another bit of great advice!

S. P.

The upgrade of my iMac was carried out quickly and expertly, such that all data and applications worked perfectly on return. Much cheaper than a new iMac!

k. z.

Excellent, prompt, efficient and polite service. Highly recommended!

P. R.

I am very happy with the experience I had at the Bruntsfield shop. The staff were helpful and friendly. I particularly appreciated their patience with me when I checked on the progress on my laptop repair a couple of times. I would recommend them to anyone. Alistair was particularly patient with my lack of technological know-how. Thank you Paul

M. S.

My laptop screen cracked after being dropped. I had limited experience of using a repair service previously. SimplyFixIt were outstanding. From the initial email enquiries, provision of a quote to repair (even though they had not yet seen the laptop), speed of repair, which was all carried out by friendly and knowledgeable staff. I will have no hesitation to bring other items to SimplyFixIt for repair.

G.

Team was straightforward, friendly and helpful. Quality speedy service!

E. S.

We always get attentive and helpful service from this shop. We had a Macbook with a broken screen, sticking keyboard and suspect battery for repair, which is expensive overall but cheaper than buying a new one. All the issues were addressed successfully although the keyboard and battery had teething problems in their replacement which meant return to the shop on two further visits. I will continue to use this service due to the courtesy and help received overall.

A.

For those who don’t know, SimplyFixit repair GHD hair straighteners V5 and above. After finding this out I took mine to see if I could get them repaired as they wouldn’t turn on. They have a no fix no fee policy, so what’s to lose? So impressed by the service, I got them back fixed and working within a few hours. They text me to say they were ready to pick up. When I got them they had even replaced the cable which had slight wear in it, which I hadn’t asked them to do. Much better than the cost of having to buy a new set.

L. H.

MacBook Pro was fixed in a day, friendly staff

S. W.

Good communication keeping me informed of the repair. New hard drive fitted to laptop and all done inside a week. All working well. Would not hesitate to use again.

N. T.

Replaced failed Mac hard drive with new SSD. Completed inside quoted time and at quoted price. Helpful staff, communicative during repair. Recommend calling on phone or in person, not v responsive to email/website messages at present.

K. M.

Crashed my Mac trying to update the operating system. Problem was solved quickly and Tomas kept me up to date with progress and a quote for the likely solution. They even cleaned up my mucky screen and keyboard. Really pleased with the service provided by the Bruntsfield shop. Would definitely use again and will recommend.

J. H.

Excellent individual attention! It was good to know that the problem was identified quickly and resolved. The laptop was returned to me within 5 days. The little 'tutorial' was good and has given me confidence to continue in my 'computer journey'. Thank you, Tony, for your help

P. W.

Fantastic job, my old laptop died and the diagnosis was spot on, the follow up was great and they were happy to discuss options for a replacement. Eventually I found a bargain replacement elsewhere but it had a German keyboard. The guys were fantastic, switched my drives and RAM from the old machine and most of the keys to convert it to a UK keyboard. All this at no extra cost... Superb.

J. F.

I had phoned around a number of repair centres prior to contacting the team. On talking through the issues I had with my laptop they gave me the confidence that they could resolve the issues. From arriving at the store and the team resolving the issue it was less than 30 minutes. The service was 1st class and I would recommend the store to my work colleagues and friends and family. Many thanks John

M. E.

They diagnosed my drowned phone promptly and sold me a replacement at a good value. Then helped me transfer over the last backup. Very good service! Thank you Michele!

D. T.

Very efficient, knowledgable and friendly member of staff helped me get my iPhone 6s screen replaced. Also helped determine whether my battery needed replaced (suprisingly it didn't!), and he took time to show me how to check the battery app myself. Top notch service experience, thanks!

A. D.

Great postal service during lockdown. Quick repair & returned by mail. Would recommend. Would have been 5 but for the payment link not working, but easily solved by ringing them.

A. T.

Great service. They fixed the screen of an old MacBook, which I could not get repaired anywhere else. Now it’s good as new. I had to wait slightly longer than expected, as they had to order in spare parts, but otherwise couldn’t fault the service. Would definitely recommend.

J. R.

Brilliant. All taken care of for me. They arranged picking up my broken iPad, the repair, then couriering back again. Done and dusted in a week. First time it took four days, which was exceptional. I am writing this review on my returned iPad. So it's working just fine.

S. K.

Absolutely first class service. It took them less than a day to replace my iPad screen and I got a text telling me it was ready. Very helpful, professional people, thank you.

K. M.

I think everyone here complaining about the £99 service charge doesn’t realise how much it takes to diagnose a laptop! I took my macbook here after spilling tea on it. The person I spoke to on the front desk was highly knowledgeable. These guys worked so hard to take my laptop apart, clean all the pieces and repair the motherboard under a MICROSCOPE all under the £99 service charge when they could’ve easily charged me for a new one and made some easy cash. (Which is what most repair shops would do.) In the end all I needed to pay for was the service fee and a new keyboard. They also noticed issues with my battery but accepted my decision to keep it for now (I knew about the issues prior to taking it in so I know they are being honest) and they even offered to update my laptops software for free. 100% highly recommend. My MacBook is over 4 years old but came back to me looking like new. :)

F. M.

Excellent service, Excellent turn around time, Easy to understand instructions and seamless journey from start to finish. I handed in a Mac and a MacBook for repair on a. Saturday and they were ready for me in the Wednesday. And now my computers are on another level.

H. A.

Really professional and quick service, with competitive price. Although they used a copy iPhone screen, not the original, so there’s significantly worse colour, vibrancy and brightness. Not sure if they offer the option for an original display to be used because I wasn’t informed. So slightly disappointed in that regard as my phone has pictures on it that can’t be properly displayed with a high resolution screen now.

L. B.

Good result. The fee/process is clear. Communication could be better, but having seen the volume of people coming through the door and phoning it's a wonder that they have time to do the actual repairs let alone anything else.

M. N.

Have used SimplyFixIT twice now - once for a sticky iPhone button, and the second time for a laptop that met a glass of wine. Was happy with the service on both occasions and will continue to use them if I have any other problems. Any queries I've emailed across have always had a prompt and helpful reply. They make sure you are aware of costs involved before committing to any work so there are no unexpected bills.

J. H.

We took my daughters phone in to the store today. Phone was returned fixed in under an hour & half. Would highly recommend the service at SimplyFixIt Bruntsfield.

P. K.

My MacBook had a meltdown and they fitted a new flash drive, battery and cabling in the computer AND managed to save and transfer all my data over (a big worry!!) - my computer is so much faster than it ever has been!! Top job done really quick during the Covid Crisis. Also lovely, helpful and communicative staff. Thank you so much SimplyFixIt Bruntsfield!!

P. G.

Staff are very helpful and professional. They were transparent from the beginning about the repairment process and the costs. They explained me in detail how they tried to fix my problem. Overall a very positive experience.

D. A.

Very pleased with service received. Delivered computer for repair on Saturday morning and collected it on Sunday afternoon. Price very good for the large amount of work done. Computer now working better than ever.

C.

New battery for iphone 7plus. Quick, painless and good value for money. Thanks

A. K.

SimplyFixit have done a great job once more. You Simply can't beast them for efficiency and value!

A. K.

5 stars, Fixed my phone within a few hours. Iv had such bad luck with my current iPhone, I’m grateful I took out the extra protection for £25. Amazing service, wouldn’t take my phone anywhere else. Thanks guys

D. O.

Excellent, fast and efficient service once again from SimplyFixit team at Bruntsfield. For some reason, my 3 year-old laptop had unilaterally decided to stop powering up when I went to switch it on and I feared it probably signalled a premature death, but the wonderful folks at SimplyFixIt diagnosed and sorted the problem quickly and all within their very reasonable service charge. One very relieved and happy customer here. Well done and many thanks, SimplyFixit Bruntsfield!

J. M.

We had Solid State Disk (SSD) fitted to a Dell PC which was showing its age. The work was done by SimplyFixit in the time estimated, the cost likewise, and the whole transaction was satisfactory. The SSD has had the desired effect.

C. S.

The team at SimplyFixIT gave us excellent service and helped diagnose and solve a series of problems with our Mac. In particular, Emil at the Bruntsfield branch, went to a lot of trouble to recover lost data from an old hard drive and was very helpful and communicative throughout. Highly recommended.

D. F.

Easy to find. Took iPhone for new battery. Returned in an hour to collect.£45. Excellent service.

D. A.

First class service at SimplyfixIt, Bruntsfield. Battery failed on my MacBook Pro. They had one delivered in a day, and replaced it in 2 hours. Very helpful and efficient service. I won't go anywhere else for computer repair work.

C. D.

Managed to locate a battery which was hard to find and fitted it quickly for me. very obliging and informative. July 2021 Rescued my laptop which would not switch on very promptly.

S. T.

The staff were very helpful. There was a problem getting a part, nothing to do with Simply Fix It. As soon as the part came in I was notified immediately. I was given helpful advice on collection.

R. F.

Repaired the broken screen and returned to me within 3 hours; staff were excellent, explained what they were able to investigate, check and repair - including any limitation or exception that applied. First class!

K. F.

Thanks to Tony my son’s very expensive PC build was brought back from the dead, a massive relief. Great feedback & updates throughout. Cheers folks.

D. G.

Very quick turnaround to get my IMac back with a new hard drive. Price was reasonable and the technician managed to recover all my old files. Would definitely use SimplyFixit again

C. C.

Generally good, however their default policy when buying a paid version of the Avast anti virus software for them has a cloud setting which they manage and which puts adverts for avast in all your outbound mail sent from a mail client. An abhorrent policy in the first place for this feature to exist on paid fully licenced software but also absolutely unacceptable for this to be the default setting, without telling customers. Then for it to involve an email exchange over many weeks, remote help, asking to bring the computer back to the shop all because of a flag they choose to use and leave on by default and to get it removed. Shockingly poor. I'm considering taking all my business elsewhere as a result of the timewasting.

N. A.

I've used SimplyFixIt a couple of times now to repair an older Macbook Pro. Both times they've found the problem and fixed the machine quickly. Very competent staff and professional service. Definitely recommend for Mac repairs.

D. C.

Most excellent service. My MacBook Pro was not charging. I went to John Lewis, where I had bought it and I was told they would have to send it away. I was not prepared to wait for weeks without the computer so I took it to SimplyFixIt and was given an estimate of £99 to diagnose the problem and repair it for the next day. An hour later they phoned me to say that the problem seemed to be I had the wrong charger. I just bought a new charger and they gave me the rest of the money back. I was not charged for the time it took them to check my computer. One doesn't find such honesty very often. The staff were polite and very efficient. This will be the place where I will take my computer when I have a problem and I can highly recommend it.

P. Y.

Extremely helpful in spite of the answer to my phone repair being that it could not be repaired with any guarantee of success. Indeed, they did not charge for the service which I thought was very generous. If ever I have a problem in the future, I will be certain to go back to them.

A. M.

Super helpful staff. Replaced my Mac Air battery in 2 hours. Also took the time to diagnose a storage issue I had F.O.C . Thanks guys for the service ..

P. R.

Excellent service from Simply Fix It this week. The shop is very well presented and I received prompt, helpful and friendly service and advice. P Roche

A. J.

Much loved 7 year old MacBook died. Fixed in 2 days. Not super cheap but totally reasonable charge given there was fiddly hardware to fix. Happy.

R. P.

All the information I was given was precise, staff were friendly, my computer was fixed with no data loss before I started to pull my hair out! I have used them before and wouldn't hesitate to do so again.

M. A.

Excellent staff. Knowledgeable, helpful and polite. Also every staff member were smartly dressed, which gives a good and professional impression.

J. T.

Good service, managed to bypass a windows 10 password (which I had forgotten) for me while protecting all my files and programs. It came inclusive with running tests, scanning the computer for viruses, updating the system and cleaning the computer (for 74 pound). Better than another pc repair guy that said he would fix it for 45 pound but didn't know what he was doing. In the end he said he would ask for 5 times more for the job when he realized the work involved with bypassing the password and saving my files without the added tests and cleaning of pc. All in all , Simply Fix It in Bruntsfield offers a great deal with a lot of work involved for the amount of money they ask for.

J. H.

Really adore the people that work there. The location isn't easy for me since I've moved out of town but always go to them as I trust them and really like the Manager. my only suggestion would be to bring on a woman or two. That would probably help the business, especially in this day and age.

c. w.

They replaced my IPad Battery very promptly, put it in I the morning and had it back in the late afternoon. Excellent service.

S. P.

Smashed my girlfriends iPad by dropping a phone on it. Was looking around and comparing prices, this place is expensive but it's for a good reason you can get your iPad screen fixed somewhere else for about 40 pound less but the parts they will use WILL be cheap from eBay. meaning problems will happen straight after fixing it. these guys are professional and from the set up of the shop I was impressed. would hugely recommend them. And hope not see them again 😂👏🏼

J. L.

I posted by broken iPad on a Monday and had it back by Friday. SimplyFixIt were helpful, polite and a delight to deal with. My old iPad looks good as new. Very happy customer.

P. B.

Competitive price, quick work and top customer service. Always a pleasure to deal with and will always go here for Apple repairs.

L. N.

Emil was extremely friendly & honest & helpful. Explained everything clearly without being patronising. Called at every stage to update on progress. I thoroughly recommend them for efficiency clarity friendliness expertise & speed of service . Thank you for all the help & time explaining.

a. r.

An excellent service from entering the shop, explaining the problems with my iPad, the detailed work done and collecting my iPad, all within the time and cost stated. I certainly would recommend the service. I am a senior and not internet savvy! Alison Ross

A. D.

Excellent and speedy service - all options were clearly explained to me and not only was the laptop fixed, it came back looking like a new computer, cleaned and running smoothly. Would highly recommend to anyone and will be using again for all future computing needs.

S. M.

Saved my Mac after water damage, which was great. Friendly and helpful staff. Only thing that could be improved was time taken to investigate, but appreciate it was a busy time of year.

J. C.

Staff were extremely helpful and very clear in explaining what was going to be done. Excellent turn around time and I rate their service highly. Keep up the good work guys!

B. S.

The repair staff were informative and helpful and very tolerant of my incessant questions! On this occasion they were able to assess my laptop and fix the issue while I waited, only charging me for the labout costs incurred during my visit. Excellent.

B. K.

Left my laptop first day and picked it up the next-fast and reliable. My PC is flying now and I waste no more time thanks to this guys from SimplyFixIt. Great job and accurate diagnosis of the problem.

B. M.

Very professional and friendly, helpful staff. Replacement battery fitted to my MacBook same morning.

R. J.

Always breaking my phone screen and even ran it over once. Prompt and effective repairs done and insurance was great for me as needed 4 new screens all covered by insurance provided by simply fix it

L. S.

Simply Fix it do it again! I couldn't get my new computer to connect with my laptop so I called them in. Within the hour everything was up and running. The staff are always professional, polite and helpful. Thank you.

B. P.

I just walked in to get my broken phone screen fixed. I experienced friendly customer service, speedy work (all done in <90 mins) and a perfect fix. Thanks guys!

C. S.

Helpful, quick, fairly priced, friendly. You can't go wrong with these guys.

J. F.

Like a day spa for my phone. New back case and battery has made my iPhone perform brand new. Wonderful service.

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