Reviews of Currys. (Computer Store) in Gloucester (Gloucestershire).
Currys
Unit 1-2, Eastern Avenue Retail Park, Gloucester GL4 3EA, United Kingdom
Description
Information of Currys, Computer store in Gloucester (Gloucestershire)
On this page you’ll find the address, open hours, more popular times, the contact, photos and real reviews of this business.
We don’t have any review or comment on this place.
Map
Open hours of Currys
Sunday
10:30am–4:30pm
Monday
10am–7pm
Tuesday
10am–7pm
Wednesday
10am–7pm
Thursday
10am–7pm
Friday
10am–7pm
Saturday
10am–6pm
Popular times
Monday
10 | |
---|---|
11 | |
12 | |
13 | |
14 | |
15 | |
16 | |
17 | |
18 |
Tuesday
10 | |
---|---|
11 | |
12 | |
13 | |
14 | |
15 | |
16 | |
17 | |
18 |
Wednesday
10 | |
---|---|
11 | |
12 | |
13 | |
14 | |
15 | |
16 | |
17 | |
18 |
Thursday
10 | |
---|---|
11 | |
12 | |
13 | |
14 | |
15 | |
16 | |
17 | |
18 |
Friday
10 | |
---|---|
11 | |
12 | |
13 | |
14 | |
15 | |
16 | |
17 |
Saturday
10 | |
---|---|
11 | |
12 | |
13 | |
14 | |
15 | |
16 |
Reviews of Currys
R. J.
Just bought a TV from the Gloucester Eastern Avenue store. They had a great range of TVs on display and enough staff members available to answer questions and offer advice. We were served by Jack who was really helpful and knowledgeable. He even came out into the pouring rain with another colleague to help us get it into the car. They both got soaked through but never complained, they were a credit to the store.
N. W. (.
Every now and again I'll go on Currys website to look at the price of something as they seem to be quite competitive.
On this occasion I popped in on an impulse to look at monitors and I probably spent 20 mins going back and forth googling models and deciding what I was after.
From what I could tell, the only stock they had was on the shelf at the back which was very lacking.
In the end I had to order for next day delivery which arrived when it said it would on a Sunday which was good but my in-store experience was poor. The shop wasn't busy and no member of staff was in the computer section or came over to offer assistance.
l. t.
Very pleased with our experience at this store today. We were helped by Steve and Jack A , thanks a lot for your help and support in selecting the right product and answering all our questions as you guys know more about these gadgets and everyday use . Also thanks for the weekend customer discount at the store
N. K.
Lots of great tech products on display including big screen TVs. Staff are knowledgeable and helpful. Highly recommend for purchasing TVs as you can compare makes and models picture quality unlike an online purchase.
v. 9.
If your looking for desktop, laptop, tablet or notebook. Go on a Saturday and ask for Matt S. He is brilliant! Full of knowledge and very helpful. Good job Matt. Many thanks.
K. J.
They had a good selection of televisions and left us to make are mind up in our on time
T. A.
Good shop with up to date electrical goods. Friendly staff, but a bit pushie to try and get extended warranty, sky etc.
B. E.
Wish there was more on display on shop floor. It's big enough. Items on the website not on display. For example I was looking for a small fridge and could only find the freezer. Better to shop on online.
P. H.
Wonderful Store, with exceptionally friendly and helpful Staff. Really enjoyed my Shopping experience at Currys. Highly recommended, with good prices too!
E. M.
We had a faulty kettle which was under warranty still they were very kind and helpful to exchange the item quickly top marks for thier customer service
P. A.
Large store in Eastern avenue, Gloucester. The store contains electronic goods. Includes large car park . Staff have been very helpful and knowledgeable.
H. P.
Great store just don't carry as much stock as you would think. Always check if the item you are interested in is online only.
T. N.
Went in and not instantly pestered by staff we were able to look at cookers on our own and when we approached staff the young lady was so helpful...
S. C.
Did my research online and found my choice (washing machine) was prominently displayed in the store when I visited.
Ably assisted by the very pleasant and informative Daniel, the paperwork was swiftly concluded with the minimum of fuss and I shall now await delivery and installation.
R. U.
Very helpful staff, made it very easy for us on what appliance to buy, would recommend.
B. H.
Good prices. Excellent advice from staff member, also extra discount for a student.
G. P.
Didn't stock what we wanted but jess was super helpful wasn't pushing sales like some inshore and was very knowledgeable again unlike most
d. k.
Very Quite I was in there with a young person for approximately 3/4 hour and not one member of staff approached us and asked if I would've any help the staff that I did see were just stood chatting .
Would I return no ide shop online or go elsewhere
D. P.
Excellent service , we had a problem with the washing machine,sorted with no problem.
D. M.
The shop /store in its self is great but on my last visit I went into store with a specific thing in mind whilst viewing the products on sale was approached by a member of staff asking if i needed any advice I pretty much knew what I wanted to buy and when I told the guy what I wanted he went into overdrive to dissuade me not to buy this brand of TV as it wasn't good in low light rooms and kept pushing another brand on me which I stated I wasn't interested in as I already have the Sony and wasn't enamored with it but still he tried bombarding me with why I shouldn't buy the Samsung and only stopped when I walked away I've now purchased the TV I was interested in and its perfect in everyway including low light rooms the only thing was currys/carphone warehouse lost a sale as I bought it from another retailer.
D. D.
Only a brief visit and didn't interact with any staff on currently only 4 star but lots of stock and staff available to ask questions to if required.
D. K.
Went in to pick up an online order, staff were great - always a pleasure going in
k. w.
Getting WiFi fitted next week. Thank you Currys, I didn't know we could get it so cheap. Every one was very helpful and polite 😊
I. E.
Staff are fairly knowledgeable although far from expects when it comes down to detail.
A big plus point is that they have adapted and very often the cost is similar to that of Amazon , so if there is something very generalised such as a monitor it’ll likely be the same cost as online.
Get their app and look for clearance items also
M. A.
We didn't realise that they don't open until 10:00am. Fortunately only had a 5min wait.
A. C.
Very quick service, product was put in the car for me as it was too heavy to lift.
A. O.
Good place to get what you want, but somehow staff always manage to be disinterested or absent when you need them most.
Edit: Up from 2 to 4 - Went there to pick up a USB-C Dock for my onexplayer 1s, spoke with a guy, with lots of piercings, who was very helpful and knowledgeable. And was also able to recommend an egpu too
K. G.
Very handy shop & service when needing something is important or urgent.
And that's it in a nutshell.
CURRYS have been on the high Street for many yrs.
I only had to spend £50, and purchased from there own branding in store.
But sadly I was shocked later to find well known higher quality similar same as items at Amazon online at least £15.00 cheaper.
S. G.
Helped by a more mature member of staff. Great service. Good result.
L.
Good place to go and mess around with technology for a few hours, they don't care if you don't buy anything.
M. T.
Well I went to Currys Eastern Avenue Gloucester yesterday. I bought a LED TV from there quite some time ago, & took out some care cover which I have been paying for 7 years & never missed a payment nor made a claim before. But something went wrong with it, but the service to try & get it sorted out or Replaced was not very helpful nor was it picked up by a courier the next day 🤔 also there was a crack in the top of the frame and a scratch on the screen from a mishap plus I had to get in there myself only to be served by someone who didn't seem that helpful or interested in my TV?? I had hoped to be able to look for another one 😕 but that is not looking very likely either 😕 so what does Currys have to say about that??
l. h.
Currys have a "bring in your old tech" which is very useful. Had a Clearout.
P. W.
Good variety of electric products at good value prices well stocked and well laid out
M.
Extremely busy shop found it hard to find staff to help but once we did they were helpful and polite....
B. B.
If I was writing this about the customer service supplied by David on the TV section it's a solid 5 Star 🌟🌟🌟🌟🌟 His manor when dealing with customers, product knowledge, obvious passion for the tech are outstanding! You get the feeling that after pertinent questions he's giving genuine advice about what YOU need rather than shoving what Currys want to shift on to you or trying to hit targets. I've become a loyal customer and refuse to be served by anyone but him due to his professionalism. Well done David!
Sadly he's let down by the management who are either standing around pointlessly in a gaggle at the front of the store like some Dad's Army rejects. About the only time you see them doing anything resembling work is when they're being downright rude to colleagues, interrupting when they're serving customers, blunt, unprofessional and without so much as a shred of common courtesy! They could do with some retraining and a refresher on how their attitude reflects on the store/brand!
As for the Barney the dinosaur uniform and rip off BT logo uniform they're now wearing.... Comical, teletubbies! I don't care what they want you to believe, the rebrand is like something a 5 year old would choose. There is genuinely nothing good you can say about it, it's just that bad!
Stock levels weren't good last time I was there but nationally they are a bit naff right now and it's still about the only go to place you can go in Gloucester to see tech. It's a shame there's an obvious amount of duplicate products on display and Samsung seems to have been given a severely disproportionate amount of space. You'll spot the Samsung rep. Just look for someone walking around, all in black like a lost cowboy, scowling if you dare glance at any other brand and offering laughably bias pushy advice to anyone who dare make eye contact! Buyers be warned.
It's a shame Currys they've devestated the Carphone Warehouse brand. They were my go to place for unlocked, unaltered firmware handsets with competitive deals from all the networks. It almost feels there's a deliberate attempt to destroy the brand and exit the market. The staff have obviously been cut off at the knees by the company. Pity.
There are certainly deals to be had and, if you pick the right staff, you'll get some decent service, but there are absolutely loads of places the company could improve. It's a shame they don't invest in more of the 'Davids' in their ranks and focus less on see through targets and pushy managers.
A. c.
They were helpfill but didn't have want we wanted , so he told us to order on line . So we did cane very quick just waiting on one thing which they said would be 4 /5 days .
E. a. T. S.
Great experience here today, very knowledgeable staff
T. T.
Very helpful staff guided me in the right direction for my needs
B.
Used click and collect even thou it says hassle free its far from that, once I managed to book in i was still waiting 30minutes with no item ended up having to walk in to find out where my TV was so completely defeated the point in no contact ! But staff were very helpful
A.
Staff member very helpful when checking out a few big item. Good service and god atmosphere.
H. H.
With flat entrance and exit and wide aisles though there were some boxes and furniture some aisle which meant some they were mpassable for wheelchair access. Staff are available to assist if required but i needed to seek them out which was a surprise as the store was quite quiet.
K. D.
Currys is the go to place for new TVs. There are certain items where the choice range is just too wide and confusing to just buy online without first asking loads of questions and to see them working. . I went to currys gloucester armed with a long list of tech questions. I wasnt disappointed. An 18 year old Russian lad was an amazing source of solid answers and made our choice of a new state of the art tele very easy. The service matched too with fast delvery and onsite setup available. Well done Currys! Perfect service!... However, a postscript follows !!! ......
Sadly the set up service didn't match up to the above. In fact it scored a big fat zero.
When the delivery lorry arrived the two guys brought it in unpacked it, plugged it in and switched it on. They flicked it briefly throigh a couple of channels then pulled up the apps screen choices. I asked question about how to adjust the contrast as in my view the picture was way too dark. Oh thats just personal choice was thier reply. I again pressed my question but they just sidestepped replying by saying go to settings but didnt show me how. They then left without once showing us anything about how to use the remote or to switch to HD etc. So we paid £45 for them to take it out of the box and plug it in! Later, after they had left, we turned the TV on again but within a couple of minutes the picture started breaking up non stop. I checked the aerial connections but they were ok. So phoned the helpline. From hereon the currys service was a nightmare! It took ages to get through to anyone. Then finally we did, answered loads of thier questions and were then told they were transferring us to someone who could help. But after waiting quite some time we were cut off without getting to speak to anyone. Repeated this whole lengthy and frustrating procedure and guess what,? The same thing happened! Finally i called another number and after listening to a lengthy recorded spiel for the third timei got through. Went through the whole process of answering lots of questions for a third time was finally told they would send another crew to fix it but that would not be possible for a further week. After a furthrr long discussion i was simply offered waiting week, a refund of the set up fee or return the tv to the shop. I opted for a refund saying that i would get a local tv installer to come and look at it bu if he could not fix it i would return it to the shop ( a 30 mile round trip for us). What a frustrating waste of a couple of hours!
I then managed to get a local tv installer to come and look at it the following day. After just a couple of minutes he found the problem. The currys drivers had set it up to the wrong transmitter, Midlands rather than West, with a signal strength of less than 30% which is why the picture kept breaking up! He retuned it and it worked fine.
Moral of the story... Get a professional to install it rather than a Currys lorry driver!
I. H.
It's a shop, sells home electrical not much more to say about it
A. W.
Great range of electrical items, just a shame the customer service isn't as great. Unfortunately after waiting a while to speak with someone who actually knew about what they was trying to sell.. I decided to buy elsewhere. Sort it out Currys PC World. Not good enough or exceptable.
C.
One of the last electrical sellers on the High Street
B. M.
Very helpful staff and very happy to serve you
D. D.
Good to sell but not organisation on shop floor is terrible.
To busy talking and not enough help.
G. M.
Received incredible service from Bonnie, left with a new laptop and vacuum. Very knowledgeable, friendly and professional. Did not try to sell anything unnecessary.
A. C.
Not many cameras on display at the moment, but staff were helpful and made suggestions for other places to look.
w. p.
Couldn't get what I wanted in store but customer service staff gave excellent advice on how to order online which I did with perfect results
S. G.
Out of stock item in Gloucester sent to Cheltenham to collect . Helpful quick... Great 👍
V. M.
Good shop to see what you are buying.
E. J.
I was looking for a new, bigger TV so went along to my local Currys this morning. The store is very customer friendly and today there were quite a few staff ready and willing to help (I was there for opening time at 10 am). Being somewhat technically challenged, my Son had given me some advice which I wrote down and took along with me and I was lucky enough to be served by Lauren. If all the staff are as good as Lauren then you will be sure of first class, friendly, professional, (but not at all patronising), respectful service. As a clinically extremely vulnerable person, just released from 21 weeks of 'Shielding' it was very reassuring to see staff wearing masks and respecting distancing measures. A very enjoyable experience. Came away with everything on my list and just one little extra recommended by Laurel which, thankfully, my Son approved of. Thank you.
C. H.
Robert! the best example of a sales assistant. 😀
P. B.
With so much stuff disappearing online these days its nice to still have somewhere to actually go where you can physically see, poke and prod the item you're actually interested in buying. I'd already looked on their website and decided on a couple of fridge freezers I was interested in, so I popped in on my way home from work to check them out as they're open till pretty late on a Friday evening. After deciding which one I wanted I was promptly assisted by a very helpful chap who efficiently processed my order so now I'm just waiting for the free delivery; I also opted to pay an additional £20 for them to take the old one away, I'm happy with that, so a really great experience all told. Keep up the great work and here's hoping you're still around for many years to come!
S. E.
Really helpful staff...and delivery times good.
S. S.
Very good store for all the latest gadgets and electrical devices
M. D.
Couldn't have had a more helpful and attentive assistant. Matvey from Russia was brilliant! An expensive visit but we got everything we needed! Many thanks Mattee!
J. S.
Went into store to get some advice unfortunately though they didn't have what I wanted in stock they showed me on the website what I needed, so I have purchased online now. Picking up in the store as it's free and next day delivery, it also means I can have a nose at the TVs as I'm thinking of changing mine and they always have a great selection!!
l. w.
My printer was in error mode, I tried to get one online but it would take a minimum of two days so I just went to the store. Very helpful man on help desk, got a replacement no trouble and paid just £10 for a no quibble replacement service for 3 years. Very pleased....just can't get the printer to talk to my laptop...but that can wait till tomorrow.
L. B.
Helpful and knowledgeable staff in the Carphone area. Store seemed under staffed even for a Monday morning, but wait worth it because of excellent customer service once it was my turn.
L. M.
Good customer experience, didn't try make us spend more but when asked directed us to most cost effective/suitable option, obviously depends on the advisor. Only problem was that it was quite busy so had to wait for queue to go down for assistance, even then it was 5 to 10 mins max.
S. H.
Customer service is excellent! ...just be prepared to order in store on what your looking for as they hold limited stock at current.
G. R.
The five stars all go to the most helpful, most informative and pleasant salesman in the business section {Robert} , he makes up for the couldn't care less few who unfortunately come to work there. I have had to return to the shop to purchase required products due to being misinformed about many things especially in the Carphone Warehouse section. Not all the staff are idiots, just the odd twenty or so. Thank goodness for Robert and the like.
C. E.
A member of staff couldn't be bothered to check if Curry's sold what I was looking for so I went to another colleague who at least was retained they did but didn't have it in stock....not very reassuring
R. D.
Don't expect to walk away with a laptop, no stock, several models on display can't be bought online either, so pretty pointless having them on display. I realise this is made worse by Covid, but we had the same problem last year getting one for our daughter for uni well before the pandemic. We just used them as a showroom to get an idea of what is out there, then order online from them or others.
D.
Very safe right now, limited number of people in the store so there may be a little bit of queueing but it's sheltered. We'll informed staff too and prices are online prices with the extra of being able to see or try the products.
K. B.
Went in to buy multiple purchases, cooker hood, 2 televisions and home phones. Service was with a smile and all items purchased. One was done as an online order and the others were available in store. Good advice given about the functionality of the Tv's and the suitability of the phones.
A. F.
The guy in electricals was very helpful with the laptops & periferals I was interested in & told me a workaround for the issue on my old laptop. However, I waited to speak to one of the tech support staff & twice other people were served before me, even though I was clearly disabled and on crutches. When I was finally seen, there were no real techie people there as they were all on lunch at the same time & the guy I spoke to didn't have a clue about the issue with my laptop & suggested I sit & wait until one of the others got back.
I left totally unsatisfied with tech support but happy with service staff
S. H.
Very helpful staff. Lots of choice.
P. H.
Helpful staff but prices seem to be rather high there lately, we tend to go there to view the product and just buy online elsewhere now as it's so much cheaper, shame really, can see this going into administration some day 🤔
S. C.
Was looking for a new washer was greeted by Robert he explained everything and was very helpful wonderful experience thank you
B. D.
Competitive pricing, really friendly and mostly knowledgeable staff makes this a great alternative to the online shop. Good to see that they are pushing into new areas to keep relevant by expanding their remit. This incudes a dedicated and semi decent enthusiast PC section and mobile phones.
J. P.
Entered the store and was welcomed but not harassed which is always nice. The staff were helpful even though I could see they were busy they were always giving me a nod to make sure I was OK or if I needed anything. When I did need help they were very informative and patient. Well done guys.
S. H.
Helpful staff. Big carpark. If you can't find what you want they will order for you. Or click and collect.
F. A.
Had a manufacturer's fault with recently purchased TV. No problem: I produced receipt and walked out with new TV. On another occasion I needed information on something they sold but I had not bought there. Again, no problem. They told me what I needed to know.
F. m.
It was ok but we went in for 2 specific items and they didn't have either of them so was a little disappointed.
L. H.
Helpful and attentive staff, most of whom know their subject matter well and go that extra mile to assist. One young lad went digging around the storeroom for the last pair of headphones for me.
I've never had any complaints here.
C. W.
Just been into Gloucester Currys for support for a product that we brought before Christmas that we could not get to work.
What amazing customer service and help we had. Joe on the CCTV helped us more than what any shop assistant could ever do. He then went to Technical Services in the store, where a Lady (who we did not get a name) and Brendon, again helped and advised us what the next steps were. We would just like to thank Currys and the 3 people for being so polite and with outstanding services. Currys should be proud to have these 3 people and there services working in one of there stores.
R. G.
Bought a phone from carphone warehouse. Staff were very friendly and knowledgeable. He also let me try the product first which was most helpful and led to the purchase and something you just can't do online.
P. C.
Excellent v helpful staff lots of choice, great prices plenty of parking
S. D.
Was okay. But the one watch I was interested in that was on display they didn't even stock as a company apparently? Seems odd to display something that you don't stock.
J. P.
Great job. Bought a new games console - Xbox one s - adviser, friendly fella got us the best deal available with absolutely no pressure or add on sales. A totally enjoyable experience
P. 6.
Currys, the place to go when not buying online... Usual best prices... Staff not always that knowledge
O. M. (.
Called from the Ashton gate curries and the Gloucester branch very kindly put aside an Xbox series X for me to give my brother for Christmas. Thank you so much for the help! Amazing service! :)
J. L.
Good selection of fridges.
L. G.
I bought a budget gaming keyboard and it was extremely good for the price
T. C.
Nice sized store with pretty much everything electrical you need for the home. Easy location and large carpark, the prices are very competitive too.
It's nice to be able to browse and handle what you are buying, and know the price is the same or not far off an internet retailer.
Everytime I have reserved online, it's always ready to collect.
m. g.
Low stock of items, and online order lead to 3 days of faffing to get the goods. Not the stores fault it was the awful online system
A. Y.
The man was very helpful and explained clearly about the TV we purchased.
T. P.
Huge store with great selection of electronics; TVs, fridges, freezers, videogames, PCs, dehumidifiers.
M. K.
Ordered on line. Picked up in store. No wait as it was at 7pm. Easy Peasy.
J. F.
Wow. Second visit in a week different stores. Same great service. Thank you!
S. J.
The service was commensurate with a busy store, hurried a little off hand but nothing major, would I want to go back ? No not really certainly not on a Saturday afternoon. The store was well laid out, airey and car parking reasonable, product selection good, clean and tidy.
I.
Visited to buy a new camera.
The Good:
+ huge shop, wide range of devices on display
+ ample parking
The Bad:
- not very knowledgeable staff (below of what can be googled)
- a lot of the cameras were just dummies (ridiculous)
- long wait before members of staff offer help
A huge shop with not so knowledgeable assistants, displaying dummy devices. May be good for shoppers with very basic requirements. Otherwise has no advantages over shopping online.
M. W.
Well what can I say! Bought a Beko tumble dryer and it was cheapest online and in stock. when I arrived it had an extra £30 off the marked price! Winner! Prices are competitive, good work! 👍
O. R.
Great experience. Friendly sales staff. Helped me get a laptop I'm very happy with.
B. R.
The assistant was very helpful and professional despite my online order not being ready for collection
C. B.
The people who decide my order was very good and very careful and I am very pleased.
My best regards
Mr C Benzey
G. E.
Large store stocking a wider variety of the usual - fridges, freezers, Hoover's, TVs, computer and laptops + accessories.
Plenty of parking, even when it's busy.
Prices can be competitive on some items and OTT for others, as is the way in this internet driven age.
Biggest complaint is the service at the tills....I don't think I've ever had a nice, smiley, person serve me at the till here or even a nice experience, the central queue set up doesn't help and the lack of customer action by those bimbling around behind the counter just adds to the confusion.
B. T.
Gloucester branch (Lewis in particular) was able to sort out a problem with an appliance from another branch which had become faulty, in order that we are able to cook food again. Thank you 😀
W. B.
Helpful staff, good selection of products.
TV deals are pretty good, Laptops are overpriced. HP Laptop £1500, USA £450 cheaper, not a fair comparison maybe but I'm getting 1 from America sent over! $$$$
S. S.
Verry knowledgeable staff.and put us at ease .well done 5 stars
B. D.
Very knowledgable young lady was extremely helpful this afternoon getting my Grandson set up with his first laptop and printer
G. R.
Not that I want to be bombarded by staff. But acknowledment would have been nice, especially as there were very few customers
L. A.
Malcolm helped me immensely. Thank you!
R. K.
Very friendly, helpful and knowledgeable staff who listened to what I wanted and didn't push us to more expensive purchases that we didn't need. Prices good especially if the special offer stuff suits you
A. S.
Always a great place to shop with staff that have great customer care skills
C.
Helpful staff, though there stock levels on their own system and online are often wrong. So if it states they have 1 or 2 items left in stock don't be surprised if they actually have none or they themselves can't find the stock. Has happened to me on half a dozen occasions now.
B. H.
Immediate attention and detailed explanation given on each of the items we looked at..purchase went very smoothly..unfortunately we found the recipient of the item was unable to deal with the technology as she is 97 yrs of she.. manager refunded without quibble..well done
R. E.
Large selection of appliances TV's, and PC equipment/accessories & smart home tech. Small Carphone Warehouse, busy and waited too long to be served. ended up buying online instead.
M. N.
Stood waiting for a assistant for nearly 30mins after going to check stock
s. j.
Fantastic!!
Spoke to a couple people today in the tv department and they were very helpful.
Spoke to a lovely gentleman in the laptops/tablets/cumputer are also amazingly helpful. Been a very positive experience.
S. O.
Friendly staff, great range of itemw, nice layout, didn't get badgered to buy anything. What more could you want from a shopping experience?
J. W.
Very large store, massive selection in every department.
I would make sure you are clued up on what you're looking for as the staff are largely inept
M. D.
Good service from the Manager at the Gloucester store. Very helpful with technical advice leading to a successful purchase.
I. A.
A one stop shop for electronics and gadgets. Great brands too
C. W.
Had what i wanted great service
V. H.
Staff very helpful. Got a new television which was faulty. No issues when returning. Got another one straight away. Excellent service.
a. m.
Despite being so busy the shop assistant was fab.Took his time to demonstrate and explain the bluetooth speaker my husband was interested in.Product out of stock in store but we were directed to Currys website and we purchased from there.Lovely customer service
R. C.
Had an item which stopped working. Had purchased an instant replacement extension from Curry's, took it in, showed them the paperwork and got a replacement. Very easy.
N. L.
This is the biggest Curry's PC world I've ever been to. If you are after some sort of electrical goods there is a good chance they will have it here. It's full of staff who seem very willing to help although I did not ask for any so wouldn't like to comment on how knowledgeable they were.
C. M.
I can say normally I would not review, I have been to Currys quite a few times, I have to wait until a assistant, then the entire process just takes a long time, BUT this time I met a awesome chap called Ryan, he was chirpy, knowledge and really nice in general, I wish I could have Ryan whenever I go to Currys in gloucester ( eastern avenue) thank you Ryan for your brilliant customer service.
R. C.
Staff aren't always able to answer questions. I've been told a few times now (not just in this branch) to look online for info required. And they didn't have the mobile phone I wanted in stock because they have carphone warehouse there. I specifically wanted to buy it from curry's pc world because it was on offer and hubby had a voucher.
G. S.
The assistant was very helpful and took time to explain the product
J. M.
I buy loads of electrical items from currys as its 9ne of my favourite shops. It has plenty of parking for disabled and non disabled people. The atmosphere is brilliant and the staff are always polite and engage in conversation with you. And i always upgrade my mobile phone through carphone warehouse.
M. H.
Looks like they have what we want.
A. K.
Not a bad place. Not all the staff seem.to be very knowledgeable but it's a good store. There is a great selection available and you can. Take a look at TVs, computers, washing machines, dryers, cookers, and many more.
S. P.
Well set out store,helpful staff and pleasant atmosphere. Has every electrical gadget you can think of and you don't feel pressurised into buying anything . Ended up buying a new tv and sound bar and had a pleasant experience overall.
C.
I was having a very stressful day, had camera issues! Long story short ended up crying in the store. Very embarrassing but the staff were so helpful and nice. I really appreciated it. Thank you!
P. B.
I bought some electrical items here before Christmas and one of them wasn't working properly. They gave me a full refund immediately with very few questions. Very easy to shop here.
C. F.
Thank you to Mel great customer service and very helpful. Went out of his way to sort out a return for me Evan though I ordered the wrong one online. Recommend the service received to anyone.
A. J.
Very helpful staff and got what we needed fairly quickly
c. g.
I got great customer service. Giving me options and advice on products I'm looking at
W. A.
An electronics store that competes with online stores for prices and generally has most items in stock. Staff always friendly.
N. B.
Very helpful staff. Efficient and thorough service.
D. A.
Good selection of electronic and white goods. Helpful staff.
R. M.
Geek paradise!! If you need it they have probably got it.. prices can be pretty reasonable too
K. L.
Staff has poor knowledge of anything at shop, doesn't matter who has been asked - no answers as "they don't know" (Gloucester)
J. C.
For once had a truthful assistant, was told they do not give free 5 year guarantees on Samsung TV, but John lewis do! I will still shop there though.
A. E.
Very helpful and quick service.but a very poor selection of binoculars, good if you only want to look at Nikon, that was the only make on offer despite having far more makes on there site.
W. 6.
Good experience, just wanted to browse and wander around, wasn't hassled by sales staff
M. H.
Fantastic offers especially with price matching. Bought an amazing LG Centum 12kg 1600 spin washing machine with the assistance of Luke at the Gloucester Eastern Avenue store. Thank you Luke!
i. h.
Great place fir electric goods during these times.
Always good to have a good returns policy that can be tricking with on line.
A. W.
£39.99 for a phone case! Don't tell me they don't have the buying power to stock cheaper cases than that. If stores want us on the high street sort your prices out!
R. H.
Click & collect was efficient although prices were a little higher than expected on line.
N. R.
Recently refurbished and now incorporating pc world and carphone warehouse. Staff still a bit like headless chickens and service can be slow. Bought a microwave oven, only to get it home and it was dented even though the box was undamaged. Eventually got a refund after not enough staff on the til.
c. d.
Great site, kept very clean, friendly wardens who like to have a chat.
M. C.
Went there to pick up new washing machine click & collect, they took it to the car and loaded it, nice and easy. Big store plenty of electrical goods something for everyone
H. R.
Very very and friendly staff!! Gave some great advice when I was unsure of what I was looking. Staff member knew exactly what sort of thing I was for and pointed me in the right direction.
A. K.
Went into buy a phone & the young man who served me was lovely but was new to the job & ideally needed someone senior with him to ask for help. I didn't buy the phone from there but went to the Westgate island branch.
N. C.
Excellent range of products, and good parking. Far too few staff though! Useful for looking at items 'in the flesh' and then buying on their website.
S. F.
Very helpful young man, who was knowledgeable about TVs and Printers. We will probably go back.
J. D.
Easy parking order on line ready to collect
But one item was missing this time. But soon sorted
J. F.
Long wait. Had the impression that the person who helped me had less knowledge than I had (and that's not a lot). Computer is good though and at least a lot better than my old one
J. C.
Great store. I was there collecting a tumble dryer and ended up chatting to one of the TV experts who certainly new the products and technologies on offer
Highly recommended.
C. B.
A good friendly family run business. However the owner is now retiring after very many years andwill be missed by many locals who have used him in the past and present.
G. R.
Joshua' dealt with us and he was fab, it was lovely to
have someone deal with us who knew what he was talking about He was well mannered efficient and made our experience of buying a TV a pleasure. Thank you Josh
M.
Very helpful and got just what we needed and when, of course may not apply to everyone though.
m. b.
Nice easy shopping experience. Clean and tidy store and staff great
w. b.
Absolutely brilliant staff were excellent in getting what i wanted
D. R.
Now called abode furniture
P. K.
I find updating my phone at Carphone Warehouse a better option, and better priced deals, than I could get renewing with the same provider through one of their shops!
W. 2.
Good place to go the staff are very friendly and are very knowledgeable in there sectors
J.
Most helpful came away happy with my goods..
C. G.
Hi yes we got a good deal on a phone it’s great. Thanks
J. P.
Good place to view almost all the latest technology and consumer goods. Plenty of parking and helpful staff. Some of them could benefit from a little more training in product knowledge
R. G.
Really friendly employee went out of the way to find a low stock product out back and kept me updated while I waited.
G. M.
Good customer service 👍
T. B.
Helpful staff but must be hard to know everything about every product. Maybe certain staff could stick to one type of technology instead of knowing nothing about a lot of it. One man could deal with the TV section and another with computers.
A.
Customer service was great and very helpful and did not push items or stuff you don't want
B. H.
Phenomenal range of stock in the electronics/computer/phone area. Prices can be high though. Staff and their knowledge sometimes thin on the ground.
И.
I found everything that I needed, friendly stuff was really helpful.
A. B.
Helpful staff
I went in to enquire about a new mobile phone as my old one was playing up. Great for me, but bad for them they explained how to solve the problems with my old phone, so it would appear that i do not need a new phone, just yet 😀
j. r.
The place to go when you need a p.c they something s quite helpful outer times not
T. B.
The website said they had stock of Jabra conference speakers but none in any store. Back to ebuyer
A. W.
Not many electrical stores around any more. But Curry's is very local to me, so convenient. Good selection of stock and will price match!
L. T.
Very helpful young lady called Katie served me, she deserves some brownie points
S. G.
Good choice of electricals. Plenty of staff to help customers. Good parking.
j. w.
Went looking for a digital radio as a birthday gift that had good quality sound. Good factor is being able to listen and try before buying.
C. F.
It took a while to get served and then they didn't have what I required in Stock
J. W.
Average electrical store vast sized shop little staff no one to get advice from until u accidentally set of the alarms on the items then you get assistance
D. S. M. A. L.
Helpful staff and good selection of appliances and stocks
A. R.
Amazing store. Staff very friendly, and they price matched items for me and saved me money and time!
P. M.
Was Ok, was a strange click & collect collection service and they was trying to sell me insurance again (even though I had already gone through all the optional extras when I had reserved the item)
A. C.
Really brilliant service at Car Phone Warehouse. Very knowledgeable & friendly
A. W.
Prob was very polite and was very clear on reading out insurance policy, we had quick assistance from her very pleased and happy with my order
M. H.
Large store, well laid out, good selection, wrong labeling nearly led me to buy a TV that did not have satellite connection {printed information label said otherwise)
B. W.
Everthing under one roof in the electrical department.Well worth a visit
J. D.
Immediate assistance from a knowledgeable staff member. Good advice provided. Printer home and set up within 35 mins of walking in the store. Thanks ⭐️⭐️⭐️
V. T. S.
Young man really helpful while I was choosing a new computer.
P. B.
Great location on Eastern Avenue easy to find ample parking. Great selection of products, at competitive prices. Staff always helpful and efficient. Good store.
G. B.
Always good food and makes sure you have your money's worth.
E. S.
Polite helpful staff.
S. H.
Great store, has a bit of everything. Only downside is there is loads of staff when you don't need them, but if you do, they all seem to disappear.
I. G.
Superb assistants, who directed and advised us through 3 different departments, creating some real 'black Sunday' bargains.
Thank you lads.
P. M.
It took a little bit too long to get any assistance, but when I did they were very helpful.
J. B.
Our dishwasher had failed and we needed a new one right away. We checked online and this store had one. Luckily it was open until 9pm. We rocked up at 8:30pm, bought it, drove home and installed it and now we're back in action for Christmas.
H. A.
Good place to shop, so many to choose
B. G.
Great if you know what you want, some of there team dont know the correct details, ask a few of there staff the same questions and you get different answers. Some would of sold me something that would of not worked for what i wanted!
T. W.
Would have been 5 stars if they'd had product in stock. Service was excellent.
S. B.
Easy parking and not too hard to get attention from staff, who also don't pester you. Good size shop so plenty on display.
A. L.
Went into view the streaming devices products and met some knowledgeable staff I didn't buy on this occasion building waiting for the black tag event to happen
J. P.
Staff were extremely helpful when I went in for advice- were honest, listened to my specifications and helped me to make the best choices for me.
L. H.
Not pounced upon straight away
Very helpful staff once I was ready for advice
R. L.
Large range of electrical goods, free parking, you keep being asked if you need help which can be annoying.
Been a few times, stock levels can be variable.
T. P.
Fantastic service by Rob. Thank you
L. C.
Fairly well organised for a currys and staff are willing to help
E. H.
Usually have what I want bit not today. Bought elsewhere.
A. H.
Layout was okay. However, would have expected more of a wow factor when walked through the doors as this is one of the new format stores
I. H.
Went in to buy BT home phone that I'd found advertised on my phone...when I arrived it wasn't on display...a very helpful young man went to stock room and came back with the set I was looking for....result
D. H.
Store staff could do better attending their customers instead of chatting with each other.
S. H.
Waited over 20 minutes to collect my online order!
R.
Stuff never in stock to take away
S. W.
We almost furnished our entire home from here. Staff was very helpful and friendly. Would go back any time!
A. W.
It's difficult for it to be more than okay. It does exactly what it's meant to and the staff are fine - however it's still shopping.
M. M.
Took an older friend to buy a washing machine. The salesman deserves a medal. He has the patience of a saint.
m. c.
Great shop find most thing's I was looking for sometimes the staff can be over helpful when you just want to browse.
d. c.
Very friendly
Very helpful staff
Especially sammy
m. b.
It took an age and more to find someone to give us advice. Their knowledge was ok - though not what I have experienced on other occasions when I have been to Currys
T.
Great pc hardware. The staff are great. I would go their for a new pc or just for a mouse or anything tech they will most likely sell.
A. B.
Greet place loads of deals
But not many staff
D. J.
Stock levels low on fridges and freezers, and, as always, staff who continually ask questions.
R. R.
Many electrical and It products, I was able to browse quite easily with no interference from staff
S. B.
The range of products is almost 2nd to none the only bugbear today was the assistant who kept disturbing the person trying to serve us & the attitude displayed by both.
S. H.
Does what it says on the tin, however I would recommend you read up on what you want to buy as the staff are generally designed to upsell where they can.
M. J.
A very clean and spacious store, friendly staff who are attentive but not at all pushy. Broad electronics ranges and information available on request.
M. B.
Got some good dills but watch out when u got up to the pay when went to pay for something it's was not the price that it was showing, out on display it can be diseving .
M. T.
It's not a bad chain, there's a high variation in quality of staff, depending on store and product description though.
D. H.
Not bad. But staff at tills seems to busy talking to each than rather help u pay.
D. T.
Great service but checkout was a little poor.
W. C.
Staff helpful some more than others lot's to choose from, lots of stock all on one floor so good for disabled access
v. 1.
Needed to return xbox one s, as the one i bought was faulty, was very easy to return and replace.
D. D.
It was good but decided to go with online i saved £80.00p
R. P.
Sells all electrical products, usually lots to look at, best take a look online and then check in store, especially check for deals.
B. P.
Good location, friendly staff, good selection fair priced and collect from store option. Short of camera equipment and knowledgeable staff
C. W.
Never had any problems shopping their.
A. H.
Very helpful staff.But they do like to get there sales figures up.