Reviews of John Finch Computers - JFC Home IT Support. (Computer Store) in Hereford (Herefordshire).
John Finch Computers - JFC Home IT Support
12 Hampton Park Rd, Hereford HR1 1TQ
Description
Information of John Finch Computers - JFC Home IT Support, Computer store in Hereford (Herefordshire)
On this page you’ll find the address, open hours, more popular times, the contact, photos and real reviews of this business.
This business has received very good reviews from their customers, so probably it’s a place you should try if you are looking for this kind of services.
Map
Open hours of John Finch Computers - JFC Home IT Support
Monday
9 am–5:30 pm
Tuesday
9 am–5:30 pm
Wednesday
9 am–5:30 pm
Thursday
9 am–5:30 pm
Friday
9 am–5:30 pm
Saturday
Closed
Sunday
Closed
Reviews of John Finch Computers - JFC Home IT Support
J. Y.Been the family's IT experts for many years and have always offered high quality and affordable cover. Recently ran into difficulty with 2 laptops and had waited until I was back in the area before getting them repaired.
Even at short notice they made space to fit the laptops in for diagnostics and subsequent fixes. Kept us up to date with every major bit of progress and went through various options thoroughly.
Couldn't recommend more
a. t.Couldn't have asked for anything more when I had problems. Better than anyone else I've used in Hereford by a country mile!
A. B.If you depend on your computer and you are not super-competent at maintaining it you need a service like this - remote support to get you going just when you need it. It's not cheap - a good service never is, but it good value for money.
G. M.John came to my house and sorted out my laptop and installed a new wifi printer. I was very pleased with the expertise and friendly service he offered.
S. P.John Finch Computers give an excellent service. Always friendly, efficient and knowledgeable. We highly recommend them.
P. D.Excellent service always a smile nothing too much trouble. I have even got my elderly mother signed up with John Finch Computers.
S. E.J.F.C Homeplan is the best you can get . The service is excellent. It is highly efficient and totally customer centered. I am very pleased with the service I have had over the years.
T. P.Pleased to hear that you have successfully recycled a small collection of laptops & pcs and donated them to a charitable cause.
A. V.Thanks for your great service especially the quick turn around helping me with my IT needs for new business. Look forward to working with you in the future.
P. P.I am happy to recommend John Finch Computers, Oliver arrived to change our email addresses and completed the work efficiently and courteously.
R. H.Over the years I have found John Finch Computers very reliable in dealing with any Computer issues which I have had and would not hesitate in recommending them.
G. B.JFC have been looking after the IT needs of our business, Swan Brewery, for more than 2 years. The team have answered small queries; helped with bigger challenges; sourced and configured new equipment; given us a few "how to" steers. The team is efficient, friendly and professional.
G. T.When it comes to computers, I'm dud head, but I rely on John Finch and his team to get me out of the hole. Great service
S. T.Excellent service. Very easy going and friendly. Akways a super swift response to any questions. Sincere people. A rare quality these days.
J.A very friendly and professional business, they have provided me and my family with outstanding IT service over the decade. Thank you JFC.
J. D.Excellent high quality service any time of the day. Very personable and experienced staff, they're always able to sort the problem!
B. G.Cracking service.
Very helpful and understanding with non-computer folk like me.
Wouldn't hesitate to recommend him to anyone with PC problems.
O. W.Used John for 5 years or more now. He is always very helpful and always sort out our problems and keeps us up to date.
H. E.Fantastic service, helped me fit my router, would recommend to anyone who has any IT issues.
S. P. C. H.Our 'go to' guys for everything IT. Excellent service and always very knowledgeable.Would recommend them to everyone.
A. B.Superb service today, as always. Josh so helpful & patient in helping me change e- mail account.
S. B.My computer was older than the technician at John Finch's who mended it.
I will certainly recommend his company to anyone.
V. H.I have been with John Finch Computers for over a year now and I’ve received wonderful support and couldn’t ask for more. And they are always willing to give help and advice. Would recommend to anyone!
H. T.Fab, friendly service, very pleased with my new iPad and help with sorting Apple ID; would recommend!
D.Absolutely brilliant service and skills from the guys. Very friendly and brilliant deals. Would recommend to everyone.
J. J.Very professional service and so knowledgeable they are my go to guys for anything IT related. thank you John and team
A. B.I highly recommend this service nothing is too much trouble and the staff is very efficient at sorting out any problems one might have with the computer.
C. B.Excellent service from a very professional and friendly team. A big thank you to Jordan for his help.
S. T.Very efficient and friendly service with excellent knowledge and expertise in setting up and repair of computer systems. Highly recommended.
M. K.Extremely reliable, prompt and friendly service. The best peace of mind to have! Highly recommended!
A. W.John Finch Computers have performed magnificently in solving problems that have arisen with my computer. I would recommend them to everyone in the area of Herefordshire.
K. N.First class service again from John and the team. Also a good competitive price for some replacement equipment.
A. N.John gives a wonderful service: visiting me at home and sorting out any problems with amazing speed.
C. F.Switching on your pc in the morning and finding a blue screen is not the best start to a day. However, my neighbour told me about John Finch Computers, so I contacted them straight away, and was asked to drop my machine in to them asap.
It was dealt with most professionally, and everything was reinstated without the loss of any files etc.
I asked them to carry out a few updates, and after all the work was carried out I collected my pc and have been totally happy with the outcome.
I have also joined the Home Plan for piece of mind, knowing that I have assistance when needed.
I would like to thank everyone involved with this company, and recommend them hole heartedly.
K. F.Very good service - been with them for a few years now and no complaints.
V. M.It's a great help to be able to contact John Finch computers and get immediate advice using team team viewer.
M. I.Always happy to help with problems big and small. Professional, prompt and always get my problems solved at a very reasonable cost
L. B.Excellent Service. Speedy and efficient with a smile. I couldn't recommend a better company.
D. R.Highly efficient and friendly professional service, with an excellent support plan to backup any IT eventuality,
J. M.John and his team are all so helpful: excellent service at all times - thank you!
P. J.I have used JFC for a number of years now and always found them to be excellent. I would recommend to anyone.
e. w.Very efficient service, extremely helpful very knowledgeable. 10/10 would recommend. However parking could be improved
V. B.Did not think buying a computer would be so easy and stress free. The service provided was excellent.
J. H.Great service - can thoroughly recommend John and his colleagues!
L. S.I have been with the John Finch Computers service for some years now. I have always felt that my computer is safe in their hands. Apart from their high level of competence they are kind and listen and are always ready to explain. I would not like to be without the team.
S. D.John has always been very professional and sorts out my computer problems straight away normally with a link over the net first class service
T. P.Great tailored service. Friendly service technicians. Quick response times - would recommend.
P. H.First class service. Thoroughly recommended - totally reliable, very friendly
and could not be bettered.
S. E.They provide reliable service and advice when necessary. It's good to know that help is readily available.
G. C.Excellent service, always on hand when I need them. Pleased I took out the Home plan!
J. P.Excellent service - new build computer is beyond expectations. Service, as ever, exemplary.
w. b.We are very pleased with John who we depend upon to maintain the working and security of this and my wife's laptops
M. O.Fantastic service from the whole team. Always friendly and professional. Thank you!
R. M.A very professional and friendly service. Always there when you want them.
Excellent!!!
B. F.Quick and safe the work was don in no time at all giving me a feeling of all other work in a safe place, good value.
B. F.I cannot speak too highly of this firm. The competence and willingness of the staff is matched by the extreme value of the modest cost of yearly service. I am very grateful for their dedication.
P. S.Excellent service and remote support is an absolute boom. Highly recommended !
P. S.Brilliant service!
B. P. A.John Finch Computers is absolutely wonderful, trustworthy and very helpful when something goes wrong
R. W.An excellent service for anything to do with computers from friendly staff in super quick time.
v. w.A big "Thank you" to the staff at John Finch for patiently guiding me through my computer problems by telephone. I'm so glad you are there!
G. W.Prompt, professional and knowledgeable service.
In a market full of 'Computer Experts', John is the real deal!
P. K.John and his team always provide a professional timely and friendly service
S. M.I have been with John finch computers for three years and have always found them very helpful
M. G.I don't think there is any place better than this to help with all your computer problems, and I am a VERY fussy person. Always courteous and helpful, no matter how basic your questions are.
D. G.Great service as always - thanks Josh
M. a. M. D.Took our ancient laptop in to see if it could be resuscitated but sadly it passed on. Josh at John Finch sourced a replacement for us at a very reasonable price and then resolved several of our IT issues. Excellent, professional service. Highly recommended.
u. 2.Very friendly, always on hand to help and they give a very reliable service
L. K.What a nice company! Very efficient, friendly and great value for money
L. K.What a nice company! Very efficient, friendly and great value for money
S. N.Usual great service this morning - rang back within minutes and sorted out my issue.
T. T. C.Excellent service, highly recommend John and his team.
a. K.Excellent service from John Finch Computers. Wouldn't use anyone else!
B. L.Friendly approachable professionals who have looked after our computers for years keeping them running efficiently.
M. B.Very knowledgable helpful and fast I wouldn't look anywhere else for help with computer issues or upgrades.
H. H.Excellent service as always. A real bonus to have such a friendly team
a. y.very prompt and helpful service; especially for myself who is non-computer savy!
R. P.I have used John Finch Computers for the last few years for all problems with my computer and for its' annual service. I have always found them to be friendly and very helpful. I would highly recommend this company.
D.Excellent, knowledgeable, efficient service as always. Worth every penny.
A. P.A knowledgeable, friendly and efficient service, thank you John Finch Computers!
S. G.A tip-top professional service: expert knowledge and user-friendly manner.
B. B.Very satisified with the service and always quick to react. Would highly recommend.
S. H.Excellent service as always. Friendly staff that are always very helpful.
V. H.Excellent service. Helpful and knowledgeable. Would highly recommend.
F.very quick and efficient fixed my computer and ordered in parts that i needed to life easier
b. j.Excellent service, I would highly recommend John Finch Computers
L. R.brilliant service love them all for fixing our systems
B. C.Fantastic service, support always there when required.
A. S.John has provided me with fantastic support with my computer. Nothing has been too much trouble no matter how small my query, he and his team have provided me with a really reliable service, often at short notice. I cannot recommend them enough.
J. A.Superb service. Always available if help needed. Excellent.
A. M.Always had very good service and advice from John.
P. H.First class knowledgeable and friendly service. Highly recommended.
S. F.Been with JFC for a years now, highly recommend their services.
H. A.Very efficient and helpful, always willing to help. No problem too small
D. P.Always a quick response to an enquiry, never been let down. Highly recommended
A. W.excellent, friendly service, nothing too much trouble.
M. C.Couldn't survive without you guys and the remote support. Very helpful, highly recommend
B. P.What is advertised is what you get. It is an excellent service which we can fully recommend.
A. L.Super friendly staff and top service. Highly recommended.
F. M.I used John Finch computers for the first time this week, and it's been a fantastic experience. All the staff I worked with were hugely knowledgeable, infinitely patient, and had the knack of explaining things in a way a non-techie could understand. They also did everything in the time agreed and for the price agreed. Hugely relieved to have taken out the annual service contract with them. Feel like I am finally in good hands.
S. J.Our new email system makes sense at last, explained technical jargon very well! Many thanks
E. O.Jordan shines again. Anyone who isn't yet familiar with this amazing team needs to give them a nudge.
M. P.Very good service. Problem dealt with very quickly. Reassurance given.
N. A.Ordered a new screen, arrived two days later, all set up and ready to go
F. G.Excellent Service and very kind and patient with this silver surfer!
G. F.Brilliant for all you computer needs. Helpful and friendly. Go no where else!!
R. G.A competent and professional service I frequently recommend to others
G. D.As always, a prompt, informed, helpful, courteous service; thank you. Gem
G.A highly efficient and happy team who provide a super service.
B. S.excellent supportive service which is always available to resolve problems
M. C.Brilliant service! Helped me at the door on two occasions and helped me get my machine running so I can do my exam!! Many thanks once again!
O. N. e.I took my laptop to JFC to get the dodgy mains charging port fixed on my laptop as it was becoming a pain but unfortunately things didn't go according to plan. John took personal control of sorting out the problem without any fuss and in a very professional way and now I am back with a replacement machine.
So.....
Would I use John Finch Computers again?
YES I would, most definitely.
Would I recommend John Finch Computers to others?
YES I would, no problem. A very professional set up.
Many thanks John and team, I really appreciated the way you sorted the problem out.
T. F.Very efficient, completed well, would recommend to anybody
D. B.Great, fast and friendly service!
L. F.It's all a mystery to me - thank goodness for John Finch!
G. H.A first-class service, every year. Highly recommended.
S. W.Good team, well led.
T. B.Great company and friendly service.
C. H.great service and support thank you :)
M. I.Soo good. Professional service
I.They are friendly, competent and easy to contact.
S. F.Always a very friendly efficient and knowledgeable service
C. E.John and his team are always willing to help in a professional and friendly manner. They respond quickly to any queries and manage to sort out the problem without making me feel like an old codger who shouldn't be using s computer! We have used them for a few years now and have an annual contract. They have kept my laptop and i pads and old stack computer going strong with very little problem. I have recommended them to others with confidence of a good service.
R. H.Reliable and knowledgeable. Good prompt service
Z. E.Good service and very helpful.
A. H.Great service from a friendly and knowledgeable team.
G. W. J.A great service, delivered in excellent fashion.
N. M.Excellent service and a patient and friendly delivery.
H. P.JFC is an excellent and a completely reliable service!
M. P.Outstandingly good service. First class.
S. C.Thanks for setting up the new computer! Very pleased
H. W. E. G.Very efficient and responsive and friendly service.
T. R.Excellent service, couldn't be better
L. W.John and his team have managed our home computers and, whilst I was working, my business's computers, for very many years. We have always been very satisfied with the service he has given. He is also very pleasant and personable, and it is a pleasure to welcome him into our home when he calls to undertake any work needed.
C. D.Efficient and profesional service with a can do attitude
J. B.Very helpful, quick to respond, excellent professional service
G. H.Wonderfully helpful and always have 'enough time'
F. H.Excellent ,quick and polite.Definitely recommend .
K. E.Very friendly, helpful and always available
D. W.always efficient and responds quickly to any queries.
c. d.Customer service top class, delivered with skill.
D. M.Excellent service for many years.
B. B. T. S. T.I thank you for caring about the community 🙏
e. w.five stars aren't enough, deserves 10
M. C.A very efficient trustworthy company which I've been using for about 9 years. For peace of mind and at the end of a phone call, it is excellent value for money. John managed to get rid of a horrible bug in 45 mins which came on to my computer when I had an offer to update my adobe.
It is good to know that my computer is safe and that I can call at any time for help.
D. H.Amazing patience with the more mature computer ignorant person
w. w.excellent, prompt friendly service.
C. W.Great service, would recommend
D. Y.Prompt & Excellent service as always!
j. w.First class service in all respects.
B. F.I cannot speak too highly of this firm. The competence and willingness of the staff is matched by the extreme value of the modest cost of yearly service. I am very grateful for their dedication.
P. A.fantastic service and a quick repair
J. L.Wonderful service Thank You
I. W.Again, excellent and expert service
J. H.Very prompt feedback on my computer issues.
D. G.Had some serious problems with my laptop and quite honestly thought it might be for the bin but John Finch and his team fixed it and its firing on all cylinders now. Great service and they made it so easy! We've decided to sign up for the PC Support Package which is going to give us peace of mind going forward.
M. J.Excellent service and help.
M. W.Very pleased with overall service
n. m.excellent service as always
R. S.Very happy with the service
p. p.Excellent Service as always
H. H.Good and quality technicians.
G. S.Great service always
A. G.excellent service as usual
M. J.Great service and staff
E. T.Response always good.
J. N.Excellent and reliable service; would recommend highly. I have used John Finch for all my computer services and installations since the very beginning of his business and have passed his contact on to many others who have also been delighted with his professionalism.
A. M.perfect service as always
J. H.Jordan answered queries efficiently
U. D.Always helpful and reassuring
J. B.Great service!
K. L.Very satisfied !
R. G.Excellent service
P. W.Superb service.
D. C.Excellent service
D. C.Excellent service
S. W.excellent service
C. A.John was highly recommended to me around ten years ago, and I know of other happy customers as well. I signed up to his annual care and protection service and, later, his back-up service too, and have been from the start deeply impressed by his prompt, friendly, courteous and personalized attention to any PC problems. Nothing is too insignificant for his attention. I have also bought a further PC from him, carefully selected and sent to me. Now that his team has expanded, the service remains just as courteous and efficient. Customers and team are still known to one another by name. John Finch Computers is an exception in this impersonal, greedy, world, where the small customer counts for little or nothing. Long may you continue!
M. C.Very pleased
J. B.very helpful.
F. B.Highly satisfactory
D. H.Excellent!
A. A.Professional service
R. J.
D. M.
J. C.
G. S.
G. M.
S. R.Finch's are a pleasure to deal with. Speaking clear English is much appreciated and always being ready to help cheerfully and efficiently is comforting.
s. g.Excellent service, always responds promptly. Contact John Finch Computers for PC issues, or if you want unbiased advice on purchasing new equipment. We have used John's services for many years and have no qualms in recommending him and his team.
M. S.I've known John for a number of years and have had excellent service from him over that time. He is consistently reliable, helpful and knowledgeable. I run a small business and have purchased all my equipment from him based on his recommendations, without any regrets. He's the 'go to' guy for all computer related services. Eleven out of ten for me!!!
J. M.I have been using John Finch computers for over 10 years now. John is very knowledgeable and has never failed to solve the any of the problems or queries I might have had. He is courteous and polite and the now extended business continues to be extremely professional in its approach. I recommend the company very highly.
R. M.These guys are amazing!!
I haven’t seen customer service like this in a while and sooo helpful.
Completely recommend them.
H. C.Service is always prompt, excellent and friendly and very good value. John has looked after my computer for many years and I have recently also had dealings with Oliver. Both are incredibly patient with people of the older generation who are not very computer literate. Helen
H. T.I have been with John Finch Computers, for the past 12 years. He and his colleagues provide an excellent personal customer support service with any of the technical issues that I maybe having at home. They always give a quick response to my queries. In my experience no job is too big or too small for them to address. I always have peace of mind with John Finch Computers.
C. M.John Finch has been building, servicing and upgrading and more recently backing-up my home computers for more than 10 years. His service and support is second to none, whether its a minor technical difficulty or a complete new build, nothing is any trouble and a solution is always found. I highly recommend his services.
T. K.We were recommended by our accountant. We met John on the Friday and he said he would build us a new computer for 0900 on the Tuesday. At the appointed hour the doorbell rang and in he marched with our new kit. We have have had ten years wonderful service on all matters technological. We have referred John to many of our best business clients and they are all, without exception, delighted with him. What else can I say?
G. A.John (& now his team) have been fixing my various PC problems over a number of years. I have found them to be very good at what they do technically as also in a business, but approachable, way. If they promise something, it gets done & well!
s. g.I was given the name of John Finch for repairs to computers, i contacted them reference work on my computer, one of there engineers Josh called to see me saw what needed doing and took the unit away and the said work, have now got the unit back and i'm very happy with the work josh has done.
V. S.I value John''s computer service immensely. He is excellent at explaining everything in layman's terms and deals with any of my queries and problems in a very efficient and patient manner. I have recommended John Finch Computers to many friends and neighbours and will continue to do so.
P. R.I have used John's computer service for many years and he is so helpful and reasonably priced. John has built my latest computer for me and it's working well. If I have any problems then I email and I get a swift response to sort any query that I have. I would highly recommend John Finch computers.
G. N.I have used John Finch computers to help me with all my digital problems for several years and have always had a prompt and successful outcome.
I am not very computerate and find the personnel are very patient and pleasant when sorting my problems out. If I need to ask further questions, they respond immediately. They really are a company I would highly recommend.
s. b.I have been using John finch computers for around 15 years.
Although my need for help is minimal, if I have a problem help is only a phone call away.
Once a year I get a call to arrange a visit for my annual computer service and security update.
I would recommend any one with computer issues to use the company.
I. E.I needed a report writing that explained why my laptop had broken, not being local I tried all my local computer companies first and none of them could be bothered to help me, Then I got in touch with John Finch computers and they could not have been more helpful writing the report for me quickly and at a very reasonable price.
P. A.Helpful with replacing the old laptop, the new one is running quickly!
They are disposing of the old machines securely for me.
They now also supporting my new laptop when I need them!
P. B.I have been with John Finch Computers for many years now and would not look for support from any other company.
John is so helpful and supportive,however big or small the problem and is wonderful with people who are not technologically minded (I put myself in that category). He is more than prepared to find a solution to a problem and take the stress out of it.
His staff are most helpful,courteous and always do their best to help.
If you are looking for computer/technology support I recommend that you try this company.
Hi
N. E.John has maintained our computers for many years now. He always responds to email queries within minutes. Most problems can be sorted remotely but he never hesitates to give us a home visit if necessary. We cannot recommend him too highly
S. B.Excellent service, impressive knowledge, Jake has been kind, reliable and helpful.
T. G.I was very pleased with the service I received from Josh. He was very helpful and completed the work quickly. Thank you.
O. O.I have been a customer of John's firm for a number of years and have signed up to the their home plan. Their response to any problems has always been quick and effective and the fact that they come to the house is a positive bonus as there is no need to unplug the computer and take it to the firm. Staff ie Oliver and Jordan, are always very responsive on the telephone and the remote system for solving any problems works a treat. I have signed up to the home plan for another year and am more than happy to do so.
S. B. (. d. i.Professional friendly staff here with a lot of knowledge. A+
J. F.As I have my own business when I have a technical problem I need help immediately so that I can get going again and do what I need to do. John Finch Computers does that for me. The support has enabled me to not panic about technical issues and to keep me up to date with changes. The help and advice available to me is invaluable.
G. A.John and his team have always provided me with an excellent service, not only with the annual service of my computer, but also speedy assistance whenever I have an issue with my computers. Timely, helpful and always very friendly and approachable.
J. R.With our yearly Home Plan John and his team are always on hand, whether by email or phone to discuss any computer and internet problems that we might have. The yearly clean and check up (at home) brings piece of mind. All problem enquiries have been dealt with quickly and efficiently and his ability to have remote access to our computers means that we don't always have to take our computers to their office. I would recommend their service highly.
B. C.I have relied on John Finch and his team for many years to look after my lap top and ensure my virus protection. I am very computer illiterate and do forget how things work. When ever I have strange things going on with what I am trying to do his team are so clear in their instructions and are so patient they are a real comfort and I am really grateful for their support and advice.
A. C.John Finch Computers have been servicing, upgrading my computers for at least five years now. The service is second to none, highly professional, friendly and excellent value.
I highly recommend them to anyone who has a computer or is considering buying one.
A. W.John built my PC for me just over 5 years ago and everything has worked flawlessly. I took out the yearly maintenance plan and John visits my home once a year to give the PC a clean and check up. It also includes unlimited advice or technical help though the year. This gives complete peace of mind. I have a slight understanding of computers but sometimes I cannot work out how to do something and John always responds quickly and sorts its out. He is very patient and doesn't try to blind me with science which is much appreciated. I would not hesitate to recommend him and his team. Five star service.
D. W.John and his staff provided a dedicated and personal service when I came to replace laptop, iPad and new monitor, with prices to match anything in the broader corporate retail market. They took the time to carefully transfer data and explain how everything was set up as I took a plunge in switching from PC to Mac. It is very reassuring to know there is such a supportive business locally that clearly values its customers.
J. s.Very friendly, speedy and efficient. John and the team take all of the stress out of buying a new laptop / computer and keeping it in good working order. They've looked after our work and family computing needs for a few years now and I wouldn't go anywhere else. Everything sorted from gaming pcs to work laptops. Brilliant!
J. M.John Finch has looked after my laptop for a number of years. When it was dropped and thought to be beyond repair, he quickly provided an affordable solution, transferred all the data from the damaged hard drive onto a solid state drive bringing the machine back to life and even better than before it was damaged. I would thoroughly recommend John for all your computing needs.
G. S.For us oldies John makes everything so simple and we do not get baffled with anything too technical. The service is very friendly, helpful and good value. We would thoroughly recommend him to anyone.
D. J.I have been using John Finch Computers for many years and always get fantastic service from John and now his team. Visiting the office is like entering the Starship Enterprise - love it – thanks for sorting me out yet again.
E. C.John Finch Computers (JFC) are an excellent company, provide you unbelievable support and repair service. John, Jordan and Ollie are a brilliant team, clearly work well together with excellent people skills.
We have used JFC many times already, from building computers to the specifications we desired, with them offering us advice on potential better products for the computers. Repair turnaround is without a doubt the best we’ve ever seen. Same day repairs for the most parts, but even a big job, it’s next day return.
We wouldn’t look elsewhere for computer repairs, IT support.
JFC; best in Hereford.
p. k.John and his team in Hereford has looked after our computers for the past 4 years, he offers a very friendly and efficient service and will always respond to messages and cries for help. Keep up the good work lads your an oasis of help and excellent advice in this ever more complex world of IT.
P. F.Have used the excellent IT services provided by John Finch Computers 'Home Plan' for several years. I am 'signed up' to John's annual computer 'Health Check'; antivirus management; resolution of 'glitches'; technical advice by email, and remote maintenance service. And their 'Home Backup' service saves me the anxiety of remembering to back up my data. Excellent. ~ hence the Five Stars.
P. W.Joined John Finch some 6 years ago, could not have done a better thing, Service and guidance from John and his great team have been nothing short of excellence. If like me you are no real 'whizz kid', with computers or have problems, then without doubt talk to John Finch Computers, you will never regret it.
Peter W. Withington
N. C.Excellent service over many years. John and his Team definitely take the stress out of upgrading both new hardware and software and they are always there when problems occur. Great stuff Guys.
N. A.Always polite, patient and really helpful, trying to get the best out of even old machines, with honest advice never pushy. And just speeded up my laptop hugely. Thanks!
S. J.What I like most about John and his team is that although I’m a pensioner, no one assumes that I know nothing about computers and anything I don’t understand is explained clearly and in such a way that I do understand.
I have recommended John to my friends and many of them are now his clients.
C. G.John Finch computers was highly recommended to me by a friend. They are superb. Oliver was endlessly patient and supportive, as I find IT daunting. The computer is now working brilliantly- my fear is no more!
h. w.no company exists elsewhere with such pleasant staff, immediate access if one asks for help, ongoing support, updates and advice. You should see what they offer, however big a company you are or however small. For me as an elderly incompetent they have been wonderful.... over a decade .........advice on new equipment, home visits and more....
L. W.Absolutely fantastic service! So helpful, efficient and professional. Unbelievably knowledgable and so lovely. Thank you for your ongoing help. Would recommend John Finch Computers to absolutely everybody!
M. E.What an absolutely fantastic service I’ve just had! John and his team have been so helpful, I wouldn’t hesitate in recommending him to home users and businesses!
K. N.Full marks to John and his team. They always sort out my IT problems, and believe me I do manage to create a few.
Also good sound advice on new equipment when I need to upgrade.
Keep up the good work guys.
M. P.A very friendly and quick service . John will sort any problems you may have and offer advice . My husband and I have used John Finch computers for many years . Highly recommend.
J. C.John has been looking after our Computer for at least ten years. We always have first class service from him and his boys and with the benefit of Team Viewer facilities any problems are immediately corrected over the telephone.
N. F.Had issues with the updating of Outlook from old to new computer. I'm not at all 'techie' but Steve on the helpline was excellent - very patient while I wittered on about the problems and then very helpful in solving them! Couldn't have asked for more. Thank you Steve!
T. D.Fantastic service. They always solve any problem really quickly. But most importantly they are just lovely people and never make you feel your computer problem is silly. Thank you, John, Jordan and team.
J.Fantastic service from these guys. Helped me with an urgent request and saved me a massive headache. They certainly know there stuff and would recommend and use again without question. Superb.
B. G.3 times in the last 3 months I have phoned for printer connection advice. Each time they have been totally heplful and patient in the face of my confusion or forgetfulness over procedure for problem-solving. I am very pleased with the service.
N. J.I have used John Finch to help take over the IT structure of a small-medium business in Hereford. The whole staff have been brilliant with seamless integration and meaning we can now be based in the cloud with full Microsoft back up solutions
D. M.John has been supplying me with laptops and IT services for about 10 years now. He's always available if there's a problem, very knowledgeable and the laptops I have bought have always been excellent!
P. B.Really glad to have found them. Very professional service giving good advice and helpful over replacing laptops. Maintenance contract is ideal and good value.
M. M.I find the technicians very helpful, friendly and have time for you
and do not rush you and make you feel at easy when dealing with your problem. Thank you Steve
A. P.I've been a John Finch customer for several years. The annual 'service' and other help (via Team Viewer) are always brilliant, reliable and friendly
V. D.I'm so glad I was introduced to JFC by a friend a few years ago, and joined the Home Plan. Each time I get a problem with my system, I find the staff of JFC to be very efficient, yet showing great patience with someone who hasn't a clue, really, about modern technology! I can truly trust them.
R. B.John Finch Computers(JFC); what an amazing company for all your computer needs!
JFC really does have that personal touch, and treats customers, like myself, like they are family. I wouldn’t recommend anyone else, wouldn’t go anywhere else.
JFC has built many computers for me, on a personal level and business level. John, and the two young men, Ollie and Jordan, have always provided phenomenal service. The quickest turnaround on builds, repairs, components, you name it, they’ll do it for you.
JFC really is the best in Hereford, I wish I could give more than 5 stars, I’ll have to provide some feedback to google.
Highly recommended.
S. F.Absolutely wonderful service. John Finch Computers respond quickly and the help and support we have had from Josh has been marvellous. He is efficient and friendly, and frankly, has saved us both from insanity. He has just taken us through the complex set-up of a printer by remotely taking over both laptops. We highly recommend their home support service.
M.The reassurance of John and his team is the greatest support anyone who has a failing computer truly requires. Well done for a perfect resolution to the problems presented. Huge thanks for the back-up too.
P. W.Loving these guys. 1 text of please help and they were calling back and sorting problems out. remote access has enabled them to sort things immediately, with the trust that I know where they are and that their integrity and legitimacy is brilliant.
P. J.We have used John for many years and have found the service excellent. Responsive, helpful, professional and friendly. It suits our needs perfectly.
K. H.I've been a customer for over 10 years and have always been very pleased with the service I have received. More than happy to recommend John and his team.
R. R.The service provided is always highly efficient, helpful and friendly and John Finch has the enviable knack of being able to explain complex issues to a bewildered customer with great clarity. Highly recommended!
H. B.I can highly recommend John Finch computers. From fixing a problem at short notice to sourcing a new laptop and setting it up! A friendly and efficient service locally!
B. M.Mot helpful and understanding of my needs. Staff helpful too. I'm very basic in knowledge of computer systems and do need more technical information at times. Would recommend to any business user.
C. M.I cannot recommend John Finch Computers highly enough. I have used them for computer supply and installation and for computer backup. They are efficient, courteous, fairly priced, knowledgeable and reliable.
C. K.We have used John's services for 3 years and in that time John and more recently the JFC team have provided a friendly, responsive, excellent service.
A. B.John Finch Computers give a quick, efficient and excellent service (and always with a friendly smile). They are always there when you need them. Thank you, John and Oliver.
K. S.I don't know how I would manage in this IT world without the help of John Finch Computers! Josh has been amazing sorting out my recent email problems. He has endless patience and is always ready to help at short notice. It's very reassuring to know that I will be rescued! Thank you very much Josh and Jake too!
C. D.For the last 10 years John had provided us with security, care and maintenance of our computers we continue to be delighted by his professionalism and excellent value.
A. C.Great service. Have been using John Finch Computers for several years now and would highly recommend them to anyone.
M. D.Have been using this service for years and have no complaints at all, service has always been fast and problems solved very quickly. New team viewer system used once and was superb and easy.
T. D.Excellent service, friendly staff and always a quick response time. I would highly recommend John Finch Computers, I wouldn't be without them.
I. S.Superb service - went above and beyond to solve our computer failure. Will definitely use them for all our computer needs for our practices. Would highly recommend
S. B. F.As a small business we would be lost without John and his team. They are all incredibly helpful, knowledgeable and efficient, and the service is always very fast.
P. H.The best service I could hope for. I wish all companies operated in such a professional and helpful manner. So impressed I've signed up to there support package.
K. B.Very friendly and efficient service. They did a great job and I would not hesitate to go back to them if it's required.
s. C.I have absolutely no hesitation in recommending this highly professional company - prompt and efficient service at all times - it is truly a delight to deal with all members of their team.
j. w. w.More than pleased with my new laptop, service was first class (Oliver). Would recommend to anyone who should need computer support.
D. F.John and his excellent team have looked after me and my computers for over 15 years now and whenever I have a glitch or don't know how to do something I know that one of them will always be there to sort it out or patiently teach me new skills!
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