Reviews of Lucid Systems. (Computer Store) in Ipswich (Suffolk).
Lucid Systems
Felaw Maltings, 44 Felaw St, Ipswich IP2 8SJ, United Kingdom
Description
Information of Lucid Systems, Computer store in Ipswich (Suffolk)
On this page you’ll find the address, open hours, more popular times, the contact, photos and real reviews of this business.
This business has received very good reviews from their customers, so probably it’s a place you should try if you are looking for this kind of services.
Map
Open hours of Lucid Systems
Sunday
Closed
Monday
8:30am–5:30pm
Tuesday
8:30am–5:30pm
Wednesday
8:30am–5:30pm
Thursday
8:30am–5:30pm
Friday
8:30am–5:30pm
Saturday
Closed
Popular times
Sunday
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Monday
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Tuesday
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Wednesday
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Thursday
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Reviews of Lucid Systems
R. R.Lucid are excellent for IT support. I have just got them to set up a new device to mirror my current one and replicate everything depending on which one I use. Gives me more resilience. Super efficient, extremely helpful checking every drive, document and app downloading those for me that were needed. They have supported me for 6 years now, even when I am out of the country and always contactable. Thanks to Jeremy for doing everything today. Richard
C. V. D.We could not recommend Lucid Systems highly enough. The company responded quickly to our query and made every effort to accommodate our requests. They were patient and professional at every stage of the process. Jess, in particular, was exceptionally hard working, utterly reliable and he took real pride in his work; a fantastic ambassador for the business.
W. C.Excellent customer service and dedication to problem-solving!
When I was testing the IT for a training course I was due to deliver, I realised there was a mismatch between the software I used on remote sessions, compared to local sessions. And of course this happened last thing just before I was due to finish for the weekend!
Dale very patiently went through all the potential problems, sorted out all the software issues and made sure a beautifully working set of software on my local session (and therefore training presentation) was ready for Monday.
To put this into context, if he hadn’t fixed this problem, I would have had to deliver this course with Zoom / a powerpoint with speaker notes / a second website voting app all open at the same time…. On a teeny laptop screen!
I am so grateful that Dale was prepared to get to the bottom of the problem and made sure it was fixed. Thank you!
A. M.The team at Lucid Systems never fail to deliver a 1st class service. Their many years of experience in working with solicitors is reflected in the advice they give. Their understanding of the regulatory and security requirements of the industry gives me great reassurance. I would recommend them to any firm of solicitors looking for IT support and consultancy.
A. H.All Lucid Systems staff are very professional and helpful at all times. We always receive an excellent & prompt service in resolving any IT issues that may arise. I would highly recommend their services to others.
L. F.Excellent support provided throughout as we dealt with post migration on Office 365. Thank you Chris, Karl, Dale and Jamie.
C. &. S.In September/October 2014 Lucid Systems replaced our three servers with virtual servers in one box, but still on our site. As well as updating our microsoft server software to the latest versions, they also had to migrate our legal case management database, our digital dictation system and various other third party software packages. Exchange had to be moved in stages from V2003 to 2014.
Like all complicated jobs there were problems and unforeseeable challenges but the Lucid team used their extensive knowledge and experience to overcome those.
They were patient and polite throughout.
We have contracted them to provide ongoing maintenance, off-site backups etc.
D. S.we use Lucid systems for all our sites. Nothing but professinal, reliable service everytime!!
B. S.Having bought a new Galaxy Note 2 I couldn't manage to sync it with my Clinic email, calendar and contacts in Outlook. Within 30 minutes Lucid solved the problem, sending step by step illustrated instructions . Problem solved. Well done Lucid
D. C.They solved a privacy issue with the folders on the server before I barely finished raising a ticket! Very speedy, very efficient. Very happy with this service. Nice to deal with on the phone too.
E. M.I have worked with Lucid for a number of years. This organisation do a really do a good job - what is asked of them - professionally. Highly recommended.
M. E.Lucid Systems helped transform our Business IT to make everything much more efficient and cost effective. Providing us with excellent support and all at an affordable rate.
F. E.Jeremy helped me straight away with an urgent issue and resolved very quickly. Much appreciated as always!!!
H. T.As a customer of Lucid Systems for some years now I have found Craig and the team to be knowledgeable, helpful, prompt and responsive, It's like having our own IT department without the overheads!
S. B.The guys at Lucid System are always a pleasure to deal with. They are quick to respond to my requests for help, and solve my problems with great professionalism. Thanks.
H. E.Excellent service as always. Speedy response times and super helpful on the phone.
M. G.Can't fault this support company, always exceed our expectations. Great customer support and very knowledgeable individuals, would definitely recommend them to any local company.
Z. B.Wonderful! Lucid always do take care of any issues we have fast, and if it is a difficult problem they keep going till it is fixed!
A. W.Lucid are quick to help and have the knowledge and experience to solve our day to day problems as well as offering strategic and management advice.
G. C.Knowledgeable, approachable, customer focused, support desk acts promptly and courteously. A good team to work with.
E. G.Sam was efficient, and got the problem solved in no time at all! Thanks for your help!
P. P.Very impressed by the quick, friendly and helpful service. Thank you so much.
L. L.Perfect - so very much appreciated - quick and responsive
L. G.Great service as always and its made WFH that much easier knowing you all there to assist.
A. V.The Lucid team provide a very professional and helpful service.
B. S.Jess is a star at Lucid Systems, so much cooperative and excellent customer services.
P. B.Karl managed to assist me promptly & solved my account issue.
A. C.swift response and problem resolved quickly. great customer service.
S. E.Good response and service sorted out problem quickly Thanks
P. A.James, many thanks for responding and fixing my IT problem so promptly this afternoon, it is much appreciated.
S. B.Lucid Systems are always helpful, and provide a speedy resolution, and helpful advice
J. H.I was very impressed how quickly the problem was solved Thank you
S. F.Always helpful when on site. Explain in ways that are easy to understand.
R. P.Another IT issue resolved very promptly. Thank you.
S. C.Great support team... Just what you need
E. B.Helpful and friendly support team.
K. J.Always helpful and lovely people :)
J. S.Brilliant company, good service
G. S.Class A service always 10/10.
A. S.Very prompt and helpful.
j. h.Very helpful service
O. P.very efficient
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k. g.Contact
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