Reviews of CompFixAid. (Computer Store) in London (London).

CompFixAid

63 Reviews

10 Comments

Computer store

Computer repair service

184 Shepherds Bush Rd, London W6 7NL, United Kingdom

Description

Information of CompFixAid, Computer store in London (London)

On this page you’ll find the address, open hours, more popular times, the contact, photos and real reviews of this business.

This business has received very good reviews from their customers, so probably it’s a place you should try if you are looking for this kind of services.

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Open hours of CompFixAid

Reviews of CompFixAid

Z. G.

Great service and communication from the beginning till end! The team super quickly diagnosed my laptop and repaired the issue, did not have to wait any extra days for the replacement parts. Would definitely use the company again :)

A. H.

Great service. They collected my machine the same day I contacted them. I had a fault diagnosis for free the following day and then a fixed price for recovering my data. Some other people I contacted wanted money upfront before they would even look at the machine. I paid for the replacement part and the machine was fixed and returned 2 days later. I had numerous updates on how things were progressing and found the whole experience thorough and professional. I wish I could get my IT at work to be this good. I would highly recommend them.

C. S.

I recently had two laptops that have been heavily used in dusty conditions professionally cleaned by CompFixAid. They were quick, communicative, and really helpful - even going the extra mile to ensure a problem with my laptop's fan was resolved. We communicated with both Marc and Simon, and both were great and professional. I highly recommend them to anyone looking for laptop repairs!

T. L.

In short: what they do they do really well and inexpensively but the process was not smooth. And now in order: my old MacBook has stopped charging. I chose these guys because of the reviews but I was afraid of one thing: that the repair may turn out really expensive, I mean more expensive than the laptop itself (it is pretty old) That's why I contacted them in advance and they confirmed to me that diagnostics are free and that I won't be charged without my agreement. It was more than enough for me so I start with them. They come for my laptop very fast (less than two hours), then I received an email that diagnostics is prolonged, and in 2-3 days I got a message that the job was done and an invoice. The price was good for me but I was very confused they did everything and billed me without my agreement so I tried to find out if I can reject the repair (to know can I trust them in the future) and it seems like yes. Besides that, they offed me a 5% discount which was kind. So I agreed with the repair and received (again quickly) my laptop. And it was the end of the first part of two. The next day I noticed that something is knocking in the back cover when I shaking my laptop. A few days later I wrote them again and asked if they ready to fix it for free. And they were, they came and fix it. Total: I had to spend much more time than I would like to but my laptop is working again and everything I could blame them was fixed for free.

L. L.

Extremely polite and friendly guys. Always very detailed and thoughtful in communication. They always answered my emails, phone calls and Whatsapp messages very fast and in a positive detailed manner, so I never felt abandoned. Feels like they are trustworthy, which is the most important thing. Prompt and timely laptop pick-up and delivery by a courier for a small reasonable fee. I didn't check my laptop yet but they said they have checked it and everything works now. I hope so much I won't be disappointed.

R. K.

Had 2 MacBooks with battery replacement issues and I’m so glad to have contacted ComFixAid. Simon and Marc were excellent and the service, communication and turnaround was brilliant. Highly recommend for their work and the charges are extremely competitive and on the lower end of the market.

L. M.

Excellent service. They were clear and quick in resolving the issue. Only downside was that they requested a review in order to get my computer back. I wish they would only suggest leaving a review (which I was already very willing to give following their great service), instead of taking it as a condition to get my device back.

B. d. C.

Excellent service, very fair and honest. Did their best to find cheapest alternative to screen replacement and sourcing new battery for my Apple laptop Mac Pro 15" (2013). Helpful home pick up and drop off. Highly recommended.

M. B.

I had what I thought was a catastrophic problem with my laptop. I called and left a message and got an immediate response. They were very patient and solved my problem in 5 minutes over the phone. They were pleasant and very helpful. I shall be using them for any issues from now on.

G. S.

I’m so happy with the service, they answered my request immediately and quickly scheduled a collection appointment. The engineer who had my laptop was amazing and communicated with me for everything necessary. 100% would recommend the service!

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