Reviews of Apex Computing Services - IT Support Manchester. (Computer Store) in Manchester (Greater Manchester).

Apex Computing Services - IT Support Manchester

119 Reviews

118 Comments

Computer store

Computer support and services

45 Spring Gardens, Manchester M2 2BG, United Kingdom

Description

Information of Apex Computing Services - IT Support Manchester, Computer store in Manchester (Greater Manchester)

On this page you’ll find the address, open hours, more popular times, the contact, photos and real reviews of this business.

This business has received very good reviews from their customers, so probably it’s a place you should try if you are looking for this kind of services.

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Open hours of Apex Computing Services - IT Support Manchester

Popular times

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Reviews of Apex Computing Services - IT Support Manchester

A. J.

Daniel and Luke really helped me out in a WFH laptop emergency. Really kind, great service and super quick! Couldn't recommend them enough - thanks again!

C. H.

Great Service Apex for getting us back online during a local internet outage via Wifi. Especially for the fantastic assistance from Josh!! Many thanks to you all!! From the Traffic Direct Limited Team

M. W.

We moved our IT support to Apex around 18 months ago, and have received excellent service from day one. They are pro-active in the service they offer, and staff on the helpdesk are friendly and knowledgeable, with support tickets resolved efficiently. They have been an invaluable resource for us during the recent lockdown and they made our enforced move out of the office as painless as possible, and we couldn't have carried on working without them.

T. M.

Needed help with a third party IT company, Apex were given the contact details and sorted the problem directly. It was done in a professional manner where the third party were impressed with our IT team (Apex).

G. O.

Our company switched to Apex a few years ago and glad we did, they are very friendly, helpful and when we put a ticket in, it is always responded to quickly and in a professional manner. We have had a few staff from Apex visit us on site a few time and they have always been reliable and curious, nothing is ever any trouble for them. We look forward to working with you for many years to come and thank you for the continuous support for all of our IT.

P. L.

A further update on Apex, 2 years on from my first review! Our company had an out of hours emergency last weekend. I called Apex's emergency support and an engineer was at our building within 45 minutes. He fixed the issue which meant that we could reopen on Monday morning without issues! Great service, friendly and knowledgeable people. I can thoroughly recommend. Apex have supported Umbrella.co.uk for a number of years. We are a growing company with sometimes disparate and immediate needs. The team are always very reactive to our support requests and have in the past put in hours over weekends to problem solve for us. We can thoroughly recommend them. Peter Langham - Director

D. T.

We have been using Apex for nearly 7 years now and have always been impressed with the quality of service that we receive. They are very helpful and friendly and we would happily recommend them to anyone looking for IT support.

G. R.

Trustworthy and reliable company. They have been supporting our business for many years and no job is too big or too small for them. Their newest service, provision of leased lines at very competitive prices is just what most companies would need. Will be switching to Apex, once our exiting contract is over... Every member of staff is extremely friendly and knowledgeable. They understand the needs and problems businesses may face and we highly recommend APEX to anyone!

D. S.

Apex are an extremely competent and reliable company. I've used them for various services over the years, ranging from web hosting to computer repairs. They care about the projects I've used them for and provide excellent service. I've also been very impressed with their attitude when it comes to charities and community projects. They've been very helpful in providing resources in this area at a very reasonable price, and even some services for free. Highly recommended!

R. S.

Apex have handled all our computer and server requirements for the last 5 years, from initial supply and installation to ongoing IT support their service is exceptional, nothing is too much trouble and any issues are dealt with quickly and with the minimum of fuss. We would no hesitation in recommending them to both small and large businesses looking for a IT solution. Keep up the great work.

P. T.

We have worked with the team at Apex since 2016. The flexible approach to support really appealed to our business. As we are also based in multiple sites across the country they have helped us secure our data yet allow it to be managed a retrieved easily by our teams. Daniel and his team have a great ability to translate technical information into normal language and also take a great amount of time to understand our overall IT risk and balance this against what we need to do. Perfect IT partner for any business.

P. A. Q. J.

Our organisation is based in Falklands Islands, and for several years we have received support from Apex computing remotely. I can highlight the professionalism of the team, they are also very, friendly and reliable. A team always willing to support and explain any IT terminology I'm not confident with and guide me through the whole process in order to resolve any issues. With 3-4 hours time difference between Falkland islands and UK, the team has been always willing to accommodate to our schedules and working hours in order to provide the best support. Also they have kept in mind the internet allowance difference between UK and an overseas territory, which we appreciate as our internet resources can be quite limited. I can definitely recommend this company.

C. T.

The service from Apex really is top notch! Tickets are always dealt with quickly but that is only one element of the support provided. Apex also help us with our IT infrastructure and upgrade roadmap. Chris and the team are very understanding of our financial position and offer suitable options for now and the future while advising on what should be done first. Great service.

M. T.

We turned to Apex for some guidance on achieving the Cyber Essentials certification, which was a contractual requirement for the majority of our existing customers and any new business. We had covered the majority of the requirements in house and just needed that extra bit of knowledge to get us over the line. Apex provided this and more. Apex carried out a full best practices audit and told us exactly what we needed and what we didn't need to pass Cyber Essentials. A couple of weeks later, we submitted our application and it was approved days later. Great news! Would be happy to recommend Daniel and his team.

R. S.

I have relied on Apex to provide support for 5 years now. Having gone through a tender process at my previous firm Apex Computing stood out and over the years I was never disappointed. When I moved company I brought them in for another tender process, and again they were selected. They have provided support on the full range of information systems, from email support, to setting up new computers, to full server installs. Am very happy to recommend.

E. A. M. C. C.

Thanks to Apex we can focus on our core business and leave our IT issues in the more than capable hands of their professional and friendly team. We have been using these guys for five years and their routine server checks and meticulous attention to detail, saves us time and money. When difficulties do arise, they are often resolved within the hour of being raised. We recommend their services to other businesses.

A. P.

I have been using Apex for over four years now, in that time they have restored my confidence in external IT support, Apex inherited a system that had been designed badly, they worked through all the issues one at a time and explained exactly what they were doing each step of the way, Apex are one of a handful of support companies that will support both Apple Macs and Windows networks, which save's me time, money and effort. Day to day support calls are dealt with efficiently and quickly (normally with a few hours) which is crucial to smooth running of our business, I would highly recommend Apex to anyone.

G. P.

Apex have been providing our company IT support for over 15 years, during that time they have developed and grown but kept the principles they set out with by giving customer led services with a personal touch. They have used their expertise to provide to keep us up to date with current legislation and best value packages I would highly recommend.

I. M.

We have worked with Apex Computing Services for a number of years. The technical support is first class and a pleasure to work with such knowledgeable and friendly team. Fantastic service we can't recommend them enough.

A. A.

Had an issue with my remote desktop and we use Apex and they were straight on the case and fixed and the communication with updates was impressive and seamless. Thanks to Philip and the team.

S. W.

Outstanding customer service I moved to Apex a few years ago and so glad that I did. Its a real pleasure working with the team there, and its certainly peace of mind knowing that there are always there to help you if needed. They never ever fail to deliver and I cannot recommend them enough, they are simply the best .

A.

We have a very unique IT system which involves handling extremely large data sets and we have found it very challenging to deal with storing and safely backing up this data. We have tried many IT support companies in the past to help with this with mixed results but now we are working with Apex Computing and they have provided an excellent solution that works perfectly for us. Professional service and excelling customer service, would highly recommend.

P. F.

As a small business we have tried to concentrate on giving service to our customers rather than spending too much time getting a proper computer system infrastructure to cope with increasing work. As a result we suffered and Apex Computing came to our rescue going beyond expectations by trying to sort our existing problem before offering a full solution and way forward out of our malaise. Their rates are reasonable and have been more than helpful with every part of the process of upgrading us. I thoroughly recommend them.

M. W.

We began our relationship with Apex coming from having been seriously let down by another, much larger, FAR more expensive IT Support firm. As a result, we were extremely wary, considering several companies, asking a LOT of questions, and going through everything with a fine-toothed comb. Apex were patient and answered everything we asked them with confidence; we were more than comfortable choosing them to look after our IT Support requirements. We are a small company, with just a handful of staff covering everything from Purchasing to Sales, and as such, IT is handled internally as a side-role of the (2-person-strong) Marketing team; it's critical to us that our IT Support is handled pro-actively, with as little input from ourselves as possible. Apex understood this immediately, and are reliable in pre-empting issues and resolving them, keeping us in the loop but only involving us actively when necessary. Apex also understand that we are operating on a small company's budget; they don't push unnecessary upgrades or additions on us, and their fair and honest time-based billing means that we save money during the (now much more regular) periods in which everything is working fine. I also really like the way they document any issues and the solution, so that if it reoccurs, the resolution time is much faster, even when it isn't assigned to the same engineer. The team at Apex is small enough for the contacts to be consistent and familiar, but diverse enough to cover every need we've had so far (they've even sourced external support for us on specialist software such as our bespoke Access Database Projects and Microsoft Dynamics NAV). Unlike other IT Support companies, the team at Apex also have a sense of humour and can hold a conversation, and balance this perfectly with the right amount of professionalism. Overall, it honestly is a pleasure to work with them, Thanks Apex!

D. B.

After consulting other competitors on the market we were blown away by Apex Computing. They understood our needs, offered a personal service and to date have performed exceptionally. I really can't recommend them enough.

N. O.

The level of technical knowledge / support and responsiveness from Apex has been a marked improvement on the IT support provide by other companies we have used in the past. We particularly like the approachability and ease with which all the key staff (including the MD) can be contacted

A. P.

Infinitel has worked with Apex on many projects for our customers and they also provide IT support for our business. The support from Apex is second to none, they are fantastic to work with and we will continue to recommend them to any business requiring IT support. Apex come highly recommended from us!

D. S.

Had an issue with synchronising OneDrive with my 'user' directories. Enlisted the help of Rowan Lees who 'took over' my work's PC and it was a pleasure to watch an exemplary professional at work and in a short while Rowan fixed the issue I had. On completion, Rowan asked if there was anything else he could help with; i was sorry that I hadn't had any other PC issues to get fixed, as I'm sure my system would be in a completely improved and more healthy state. Excellent customer service.

c. b.

One of the best decisions ive made for my business was moving our IT support to Apex. Continuously provided with fantastic service again and again. Friendly staff who know their stuff! absolutely no aggro! Highly recommended

K. B.

Apex have been our IT curriculum support team for more than 10 years and have always provided us with knowledgeable and professional advice and technological support. Excellent Customer Service.

_. J.

We moved to Apex 3 years ago when our current IT provider fell below expectations. Service has been second to none and even when we had a server theft they were on site within 2 hours with a replacement and back up data to have my business running again by lunchtime. Highly recommended

C. D.

We have a long standing relationship with the team at Apex Computing. As we run a lot of software platforms for our customers, we use Apex to handle all of our support and data security, as well as cloud hosting. Their expertise is second to none! We recommend their support services to all of our customers.

J. J.

The support from Apex is excellent. Very quick to respond and always gets to the bottom of the problem. Thanks!

D. B.

Excellent! Thomas not only dealt with the issue I presented, but helped me see what else was needed to improve my handling of email. I forgot a question during our first call, but was able to phone in to Apex, get back to Thomas and complete my enquiry. Only slight difficulty - sometimes the sound quality on the phone was poor.

S. F.

Apex has supported Kingdom Security since 2009. Our company has grown considerably since Apex first started to support us and they have been pivotal in making sure our IT infrastructure has been able to support this. Our company operates 24/7 and monitors over 25,000 manned guards. As such our systems are responsible for not only job rosters and monitoring of staff but for health and safety. Apex has always responded quickly to solve any problems, and we have benefited greatly from their support. Apex have never failed to answer the phone at any time of the day or night, solving urgent problems at any time, even on Christmas Day!

J. R.

As a company we recently migrated over to Sharepoint, as would be expected we had some teething problems as it was all new to us. When things started to settle down I was personally still experiencing problems which were causing me some frustrations, the Apex MD escalated this for me and Joshua was assigned, Joshua was patient, professional and extremely knowledgeable, when he said he would call back - he called back and kept me fully informed, Joshua found out what the problem was and within an hour Sharepoint was working the way it should work, this also had a positive impact on my whole team as some of the problems experienced were shared, but now thanks to Joshua, we are all happily getting along with a new way of working.

D. K.

We have worked along side Apex Computing for over 6 years now. They are fantastic company who go the extra mile to make sure that all your IT requirements are met. Their customer service is outstanding. With Apex Computing, you're not just a ticket number, you are made to feel apart of the team.

D. D.

I've worked with Apex for over two years. They've support my business with some relatively simple and very complex tasks. They are reliable, diligent and very thorough. Always dependable and provide support when needed.

G. Z.

Apex has provided support to Pennine Kennedy for a good number of years now and the service has always been very good. A few major problems have arisen on occasion and Apex has dealt with these promptly and effectively. All of the staff are very professional, helpful and their continuing patience is appreciated, particularly as most people in this office are not very computer 'savvy'. Highly recommended.

J. W.

The service that we have always received from Apex has been exemplary. Whenever we need any help and/or guidance, Apex is always available over the phone, email or even visiting the office. Thank you to all the team at Apex - keep up the good work!

D. J.

Chapel Street Primary School have used Apex for our IT support for several years now. When phoning the company you are always greeted by a happy helpful member of the team. On the occasions when we have had an emergency help is always on hand, either to give advise over the phone or to send out a technician to resolve our problem. We would recommend Apex Megan Warner Admin Manager

N. F.

We have worked with Apex Computing for a few months now and their service is always fantastic. They respond to our organisation's IT needs in a fast, efficient and professional way and I would highly recommend their services to others.

J. S.

We have used Apex for a number of years now and found their service to be excellent. Always helpful with sorting out our IT issues and are really quick to respond to queries. Would definitely recommend.

L. A.

Apex have been our IT supplier for a couple of years now and we couldn't be happier with them. They are always quick to respond to tickets and resolve our IT issues as soon as possible, and the staff are really friendly taking the stress out of our office IT meltdowns.

G. E.

We have used apex for 5 years and they are brilliant. Really reliable and what you need from an IT company. Saved me hours of googling and failing with our office IT as we have grown. Really took the worry of IT away. Would recommend, 5 stars

M. D.

Apex have been a pleasure to work for this past year, and I strongly recommend you give them a call if you want top IT and Office 365 support for your business. Unbelievably helpful and they always go the extra mile.

P. S.

Apex have been providing IT support for us for the last two years in our Manchester office. It has been effortless to setup the relationship remotely with Apex and they continue to be reliable when calling upon them.

A. B.

Moved over to Apex after years of subpar support from another company. Apex are brilliant! Personal care, always able to get them on the phone and fast repsonse to email. All their people know their onions and are able to give advice as well as physical support.

e. M.

We have not been using Apex for very long, I have found their service very presonal and friendly. We usualy end up speaking to the same few people and you dont have to go through a whole load of questions when you call which is great as time is precious! They are quick to respond to problems and resolve issues very quickly. We have been realy pleased over all.

H. L.

Having contacted Apex Computing with some difficulties in transferring numerous large presentations to a client. I was invited to the office and used their resources and helpful engineers for free. I had been struggling with the technicalities for a number of days, but the friendly and skilled staff, helped me to meet my important deadline. Thank you Apex for your help and support.

K. H.

We have been with Apex for several years now, with no problems. however recently they really showed their worth. Our systems were compromised by a hacker (our fault), not only did they spot it before we did, they also solved the issue and guided us through the whole horrible process. I cannot recommend them enough

M. H.

Apex Team provide a second to non back up service for all our IT needs. From office based staff to onsite operatives, their systems and people work exceptionally well. Mark Hopkins LICWCI Nikal Group Clerk of Works

M. c.

I have worked with Apex Computing Services for over 3 years now and have found them to be nothing but professional, knowledgeable and above all pleasure to work with. I would 100% recommend them to work with for any ongoing or one off technical requirements.

a. m.

The team at Apex Computing Services are fantastic! There's always someone available to respond to our issues in a quick and timely manner. I highly recommend Apex for their support and services.

M. F.

APEX have looked after our IT needs for many years and I would have no hesitation in recommending them. They are pro active and have helped us along the way. Chris Furbey- Clifford Johnston & Co.

D. B.

I approached Apex to look after my IT needs as time is important to me in my business. I was most impressed with the professionalism of the onboarding experiance which in hindsight shouldnt have surprised me as the initial signing up of a contract was welcoming. I had an initial 'complex' project that was discussed with me RE: the pros and cons as it wasnt necessarily going to be easy but the long term gain was explained and therefore I bought into this. I cannot fault how that was handles- in fact it exceeded my expecations somewhat. Rowan has to be commended for his service, commitment and pure attentitvness to getting the job complete! Well done and thank you guys!

A. M.

Apex are prompt and professional, dealing with all tickets raised in a timely manner, their staff are polite and informative and deal with any problems we face.

S. G.

I have worked now with Apex for a number of years on several projects . They are a professional team with a wealth of knowledge and are always willing to help. I would highly recommend them to anyone who is looking for a professional IT company.

M. Y. C.

Apex Computing continue to impress with their extensive service offering and wide-ranging expertise. Professional and forward-thinking, they are able to tailor the latest solutions to any business requirement.

B. W.

We recently moved to Apex from a previous support company and they have helped us with numerous issues already in a quick and professional manner. Highly recommended.

J. B.

Apex have Handled our IT needs for over 5 years. always attentive and totally reliable. would highly recommend Jonathon Biddle Umbrella.co.uk / Cloudaccountant.co.uk

N. C.

Apex have provided IT services for us for over 10 years now, they offer a fantastic service, Dan and Chris and the team are always quick to assist and resolve any issues.

M. B.

Daniel and the team were great to work with. They provided a very professional and transparent service and being based in Manchester meant for a quick turn around.

A. G.

Easy to deal with from start to finish. They have made the process simple and easy to understand. I couldn’t recommend Apex Computing enough to any growing business looking to sort out their IT for the next stage of growth.

R. P.

Luke at Apex was an absolute pleasure to deal with and really went the extra mile to solve my IT problem. 5 star!

J. C.

We use Apex regularly and all the staff there are always very helpful and professional and look after us very well :) Thanks Apex!

E. F. P.

We have used Apex for around a year now. They helped us to improve our online security which, as a regulated business, was imperative to us. They have also sourced equipment for us on two occasions.

J. W.

You couldn't wish to meet a more genuine, affable company than Apex. Having been lucky enough to see inside of the business, their client loyalty is second-to-none.

A. C.

Great IT company, gave my little E-commerce business great advice on GDPR. I was advised on encryption solutions for my laptop and two factor authentication for my desktop. Excellent, conscientious customer service staff. Thank you.

M. H.

Me being a monkey when it comes to computers and IT i find that the support and customer service is top notch. Great customer service and extremely patient, they go above and beyond to help and resolve issues promptly and efficiently. highly recommend.

J. R.

A highly recommended company. The directors, engineers and lovely ladies in the office, nothing is too much trouble, exceptional service and they take the time to apply the IT infrastructure that is just right for your company needs.

C. I. L.

We have just migrated to Apex Computing Services from another IT service provider, Apex are informative and has been an excellent service so far, Apex provided us with the IT service the company has been looking for and the service suits our needs, as well as providing us with a fully functioning back-up solution which our last IT service provider failed to do after Apex reviewed our system, the on-site visits have been a friendly and a helpful experience and the remote support has been a speedy response.

A. F.

The excellent team of knowledgeable, experienced and friendly staff at Apex Computing have assisted me on numerous occasions. Very pleased with the service

P. P.

Excellent IT support from extremely knowledgeable professionals. The service they provide is second to none and I wouldn't hesitate to recommend them

W. P.

Great IT support provider. APEX offer a broad service and are very quick to respond.

J. F.

Quick message of thanks for Josh. Very speedy response which sorted our IT issue out in just over an hour together with a plan for permanent fix

J. W. C.

Always receive an excellent service from Apex. Resolve any IT issues I may have, promptly and efficiently.

a. r.

Daniel and the team have been supporting my business since we set up. They are always quick to respond, and have advised and supported us brilliantly over the years.

F. O.

I have used Daniel and the team for many years and have always found them to be especially quick to resolve issues and very helpful. My business wouldn't be the same without them!

M. A.

Excellent service from a very knowledgeable team. I arranged for them to look after our IT systems a couple of years ago and I've not looked back. Top marks.

A. G. U.

A professional and knowledgeable team that we have worked with over the past 4 years. I would highly recommend for all areas of IT support and consultation.

J. G.

Apex are very helpful, they are quick to offer as much assistance regarding an issue/question even if it comes from personal experience which often proves very helpful..

m. W.

We have used Apex for a number of years and have found them to deliver fast and efficient service

C. B.

Been with them for many years. Cannot speak highly enough of their friendly efficient customer focused operation. First class outfit.

F. P.

Always extremely professional, fast, knowledgeable and helpful. Would highly recommend Apex. Fiona Poyser - Umbrella.co.uk

S. R.

Very efficient service that manages our IT support from overseas promptly and without issue.

M. B.

Always quick to act and resolve issues, good level of service all-round.

m. m. m.

Very efficient service, providing solutions and options to fix my cases every time. Thank you.

j. i.

I was a bit apprehensive about changing our IT support company, I needn't have been the service has been excellent and the partnership has worked out better than I could have hoped for

L. R.

Very responsive, set up my work laptop very quickly

M. S.

I've always found Apex to be efficient, friendly and helpful. Highly recommended.

J. I.

Great Company with many highly qualified Support Engineers. Highly Recommended!

P. S.

Very professional company with excellent helpful staff. I feel very confident using them.

R. G.

Great company to deal with - Highly recommend Apex Computing!

P. B.

Professional friendly team, great speedy service - would highly recommend!

S. W.

Quick response and detailed knowledge of how to fix our internet problem. Thanks Luke. Regards Stephen Whydle

P. B.

excellent support from the best IT Support team in Manchester!

D. W.

Fixed issues rapidly and with good communication throughout.

J. E.

Top draw.

O. Y.

The best IT Support Company in Manchester!

W. &. C. L.

Fantastic company to work with couldn’t recommend them enough. Premier service.

N. G.

Great friendly staff, really knowledgeable about all things IT.

J. C.

Excellent levels of customer service and a fast response to issues.

J. W.

Wonderful to work with the guys at Apex - thanks!

N. C.

Excellent support - timely and cost-effective

R. S.

Always a good service thanks

P. M.

I have had a 12 year working relationship with Apex which has been fantastic. Daniel, Chris and team do a great job in an honest and professional way. The service is great at value for money prices. I would highly recommend any large or small Business to Apex Computing

K. P.

Excellent IT Support Specialists

A. M.

Excellent service!

J. D.

An incredible team and company

C. A.

S. F.

L. G.

R. D.

P. D.

J. D.

E. H.

S. S.

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