Reviews of Protek. (Computer Store) in Newport (Gwent).

Protek

23 Reviews

19 Comments

Computer store

Computer repair service

141 Stow Hill, Newport NP20 4FZ, United Kingdom

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Description Map Open Hours Reviews Contact

Description

Information of Protek, Computer store in Newport (Gwent)

On this page you’ll find the address, open hours, more popular times, the contact, photos and real reviews of this business.

This business has received very good reviews from their customers, so probably it’s a place you should try if you are looking for this kind of services.

Map

Open hours of Protek

Sunday

8am–8pm

Monday

8am–8pm

Tuesday

8am–8pm

Wednesday

8am–8pm

Thursday

8am–8pm

Friday

8am–8pm

Saturday

8am–8pm

Reviews of Protek

D. B.

Contacted Protek with a problem with windows 10 on my desktop the service was excellent and the home visits were as agreed very punctual. He was very knowledgeable and resolved all of my issues. So much so my wife has contacted him to return to fix some problems with her laptop. The costs were very reasonable and would not hesitate to recommend Protek to all hence the 5 star review.

C. C.

Had a mega problem with my 7 year old laptop. Overheating and crashing all the time. This was a very expensive laptop when I purchased it and was very reluctant to replace it with a modern day equivalent. Tried resolving the problem myself and failed miserably. Contacted Protek and I was more than impressed with the fantastic customer focus and courtesy afforded to me. Nothing appeared to be a problem for them. Throughout the short period of time the laptop was with them I was kept apprised of progress and associated cost of repair. It was so satisfying to receive my cherished laptop returned in full working order and reasonable cost for repair. A massive thanks to Protek for a great job done.

J. J.

Have to admit that I was not sure about Protek at first as I could not find a website or email. However, they were local and Google reviews seemed positive. Really glad I did and goes to show that a fancy website is no real indicator of quality. I had a problem with my PC - power supply completely dead and replacing this beyond my skill set. Protek looked at the computer the same day and advised on the best balance for replacement. Work was completed efficiently and would not hesitate to recommend.

K. S.

My computer blew up and I had a huge panic attack, I work from home and 8 months of my work was on it without a back up, this happened on a Friday night and I wanted to have it in repair and see if any other parts suffered apart from the power supply immediately. I managed to get in touch with Protek on Saturday morning. The gent seemed like a really nice person and down to earth but most importantly KNOWLEDGEABLE, right of the bat told me I can bring it down and he will have a look at it and let me know what's up on the same day. Knowing what it was he proposed a quick solution and said the computer would be done by Tuesday, which was very quick. I asked for some additional things such as adding an SSD card which makes my computer lightning fast now. He also installed a fresh Windows at a really low cost which was a great bonus as I was running a cracked version. The overall job took until Weds instead of Tues but that's only because I asked for additions last minute which were a lengthy process. VERY satisfied with the job done and the PRICE surprised me at how reasonable and cheap it was. Even after the repair I was able to call up and ask for some advice, great service. DEFINITELY A RECOMMENDED PC REPAIR SERVICE, WOULD GO BACK AGAIN. (Hopefully won't have to for a while)

F. M.

My computer was failing to boot, and Protek fixed my computer and backed up all my essential documents. Top quality help from a very skilled technician. Being updated on the progress as time went on as well as always being ready to give a price quote was very reassuring. I knew my computer was in safe hands from somebody who understood not the computer's components, but that they were dealing with somebody else's property, and that it was important to keep the owner updated. I'm not very computer savvy, but they helped explain the issue simply enough without patronizing, and offered advice once the service was done as to help upkeep and prevent the issue from happening again.

H. C.

I first contacted Protek computer services in Sept 2016 and have had several occasions to need the service . i have had work done from rebuilding a computer to sorting out problems which are beyond me. I can guarantee that each time the company has been contacted I have been given prompt, reliable honest service,with nothing too much trouble and with integrity and value for money.Thank you

N. L.

Needed a clean wipe & install of Windows 10 after my personal recovery attempts failed. There were numerous obstacles that came up along the way and although the job took a fair bit longer to complete, it was completed correctly and first time. Highly recommend. Great prices!

E. S.

Protek provides a service that goes beyond the basic. Not only will they do repairs, erase malware, get systems up and running again, but also will source software, equipment and computers (ready made or built to spec). Service can be in their office or at the home location.I have used them for years and can thoroughly recommend them.

Had an issue with a new motherboard that i tried for hours to fit in my PC couldnt do it so i phoned Protek and he came around next day and noticed the problem straight away and corrected it. really friendly guy and knows his stuff, will be using again for all my problems.

m. g.

Iestyn is a very skilled technician, and his knowledge of computers and associated products is outstanding. He has a very pleasant manner and extremely helpful. I would have no hesitation in using his expertise again

R. P.

using protec second time for a different computer needed it urgently lestyn is very reliable repaired it in one day and returned on a sunday reasonable pricing

M. J.

Really great service here fixed my laptop when the screen went dropped off at 6 pm Monday and back 3.20pm on Tuesday well recommended for PC repairs.

D. C.

Great local firm, sorted my defunct XP laptop and retrieved all my files, extremely grateful, excellent service and great value for money, highly recommended.