Reviews of Apple Norwich. (Computer Store) in Norwich (Norfolk).

Apple Norwich

578 Reviews

211 Comments

Computer store

Electronics store

Merchants Hall, Chantry Place, Norwich NR2 1SU, United Kingdom

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Description Map Open Hours Reviews Contact Photos

Description

Information of Apple Norwich, Computer store in Norwich (Norfolk)

On this page you’ll find the address, open hours, more popular times, the contact, photos and real reviews of this business.

This business has received very good reviews from their customers, so probably it’s a place you should try if you are looking for this kind of services.

Map

Open hours of Apple Norwich

Sunday

10am–4pm

Monday

9am–6pm

Tuesday

9am–6pm

Wednesday

9am–6pm

Thursday

9am–6pm

Friday

9am–6pm

Saturday

9am–6pm

Popular times

Sunday

9
10
11
12
13
14
15
16
17

Monday

9
10
11
12
14
15
16
17

Tuesday

9
10
11
12
13
14
15
16
17

Wednesday

9
10
11
12
13
14
15
16
17

Thursday

9
10
11
12
13
14
15
16
17

Friday

9
10
11
12
13
14
15
16
17

Saturday

10
11
12
13
14
15

Reviews of Apple Norwich

B. I.

Even though I had to wait for over an hour at the genius bar, I would still give the Apple store 5 stars. All staff were super friendly and accommodating. Ruby was the genius who helped me. An absolute star! She was multitasking attending more than one person and being so polite and professional. She went above and beyond to ensure customer satisfaction. @apple store Norwich, " Ruby is an asset, give her a raise. "

J. S.

I want to say a BIG thank you to Chris for going above and beyond helping me get an Apple Watch today! Your customer service was amazing and I truly can’t thank you enough! Big shout out for Chris !

There is staff as very well. The lady that did us she was very friendly I wanted to get an Apple Watch. But AirPod 3rd generation. Awesome customer service. The AirPods are really nice. Much recommend buying AirPods No charging price. Only got an AirPod and new plug. I will come back here again

J. B.

The place Apple store in Norwich I went up there to do my my iPad and fantastic people in their fantastic very down to the point and get the job done straight away from the person thank you very much for your help I will be returning over another issue but that will be soon thank you

A. M.

Review completed 09/09/2020 I just wanted to thank Matty and the kind lady in the Apple shop that helped me with my Phone today. From the very start it’s really very good to see staff monitoring on the door and still only letting so many customers in at a time, other shops could learn a lesson from this instead on now just sticking signs up hoping people follow them and disappearing to do another job. On each occasion I return to see if my phone was ready your system worked saving cueing time outside Apple. When I first went in my Orginal issue was the battery needed replacing but after being diagnosed and a keen eye for detail Matty noticed that my screen was out of alignment from my phone slightly and that my battery may be causing this. He explained what would happen as the Genius Bar was going to try and fix in store but if for any reason they where unable I would be lent a loan phone. Most people treat their phones like there babies , I treat mine like my right arm as it has all my information stored and crypted onto it, however he assured me that no data would be lost and true enough no passwords or codes where lost. I had to hang around Norwich for 3 hrs but on My return I was pushed to the front of the cue where I was met by the really helpful lady that had helped me earlier on in the cue. She explained it had all been taken care of under warranty and that I had nothing to pay. She was also able to answer another technical question that I was unsure of. Both Matty and her helped me out today and went beyond the scope of their duty. I tried to get an email address for the store so I could email a letter of thanks but was told they don’t have one so this is hopefully the next best way of them being recognised for their hard work by there manager.

M. I.

First time in Apple store in Norwich, had an appointment with the Genius Bar. My new IPhone 13max pro, the charging port was not working . Saw a really nice young girl called Carly polite smiley face and fixed it in 1 minute. No thought of Apple a piece of looked like wire was in there. With checking at home it was my charger. In all I spoke to 2 others on shop floor all really nice.

As per usual, this Apple Store is very simple, clean and easy to navigate. All Apple products and some third-party Apple affiliated brands are also in the store.

S. R.

Outstanding service and the staff member who dealt with me was very professional and helped me from start to finish.

J. B.

Cannot speak more highly of the team at Apple Store Norwich. Wish all stores were as professional. Thank you Adam for your patience.

R. H.

If your an Apple user, then this shop gives great service and has all the latest devices to try.

J. F.

Always like to visit the Apple store. It’s a great way to size up the new Apple tech in what I would say is a relaxed environment. Genius Bar has always been great on repairs!

Genius Bar gave me useful advice that could help resolve issues regarding my MacBook. Thank you.

C. R.

The battery health on my iphone, combined with a recent update, was causing my phone to die far quicker than acceptable. I booked an appointment online for the next working day (which I thought was excellent considering most businesses were still closed at the time), ran the phone in and paid for the battery replacement. At around £50, this is no more than a google search was suggesting independents charged and meant a genuine product. Left the phone with them for an hour and collected with 100% health. Will definitely be using again

R. E.

Really good and helpful person to get my laptop up and running - thank you

R. C.

Very busy most days. Book an appointment is the best way forward.

A. T.

Airy and spacious Apple 🍏 store. Very helpful and friendly staff who share their knowledge of products without talking down to customers.

T. G.

Friendly knowledgeable staff.The store was clean and had a lovely vibe I always pop in if I need assistance with any of our apple devices they are so helpful highly recommend ✅

T. D.

It's a big store so can be easily spotted from a distance. It's one of the big stores in Chantry Place.

I. F.

Went in with my daughter to get her ipen fixed and the service was quality, quick and efficient 👍

S. H.

The way there was awesome!

L. L.

I wasn't going to give the Apple store 5 stars because we tried to book an appointment to look at laptops a day in advance and were told it wasn't necessary. We discovered that there was a two hour wait when we arrived this morning! BUT after a short time we went into the store and had a chance to browse the laptops before Callum served us. He was very informative (without too much tech language!) And lead us through the choices available on our budget. He also found us an excellent deal which is an offer for students at the moment with a discount and free stuff! We are very happy! ☺️☺️

G. B.

Staff very helpful. Some Apple products not good value for money.

B. E. (.

Professional well trained knowledgeable staff a really good experience

T. S.

Nice set out store friendly staff. A bit slow, but that is down to the pandemic. Worth a visit...

D. P.

Visited to look at iMac ahead of purchase and get a few questions answered. Covid-19 precautions & booking Booked on line slightly annoying that you need an Appl ID but no big deal, booked slot. Good screening by staff on the door managing entry and store not overcrowded so good social distancing possible so top marks there. Store itself is all you would expect of an Apple shop well laid out and everything looking very neat. Good time to play with iMac and poke around a little and then good discussion with Apple Rep (Scott, I think) very friendly and knowledgeable answered all my questions including some around backup to NAS devices and dual boot options. Overall impressed, came out more or less having decided to buy, just need to consider options and spec against cost which can increase rather dramatically if you tick too many option boxes. Many thanks to all at Apple Norwich, enjoyable and informative visit.

The system Apple use to make sure you have an expert to talk to relevant to your requirements is great. You then purchase at the product desk, and someone then brings the product to you.

K. C.

Sales person excellent. Previously went into Apple wanting to buy a phone knowing they offered interest free credit and all they knew about was the Apple plus insurance included. This time really good and have a trade in price and monthly payments plus a demo on the phone.

J. W.

I've shopped there several times knowing what I wanted. Staff easily handled my requests and I usually was in an out rather quickly. Nothing to complain about. Good quick service and even no heavy pressure on selling me AppleCare, which they usually do.

M. G.

I have bought various products from this Apple store including Apple TV and a HomePod - both of which the sales staff were really helpful and answered any Qs and gave demos of the items. I’ve attended to have various iPhone screen repairs and most recently for a Genius Bar apt for my MacBook Pro. Service is always outstanding, fast and efficient. My MacBook Pro had to be sent away, and came back to me in better cosmetic condition than it went away in (they polished some light scratches out of the corners which were from a case, even though it’s not related to the issue it went away for).

P. S.

Helpful staff, but was a pointless visit because I needed a appointment to see/handle products. But understand how things are. Displays just had products on show with no descriptions or prices

R. S.

We are so fortunate to have a store that manages the Apple needs of this city. I am always greeted rapidly and beautifully by staff, I was served super swiftly, the phone I wanted was in stock, the changeover from one model to another was relatively painless and I didn’t need an appointment. Poor Londoners who cannot turn up unannounced and discover besides that the Latest model is all sold out.

We went in to the store for a screen saver for iPhone 11, very professional as we didn't have an appointment they walked us in and the job was done very pleased.

l. b.

Didn't have an appointment, was booked in by Will who was very pleasant and seen very quickly by Carly. This young lady was amazing, she spent nearly an hour trying to sort the issue with my iPad. She was patient and very understanding. Problem sorted in a very professional manner, staff are not allowed to accept gifts so I spoke to Will to express my gratitude. Cannot fault at all and would recommend. Thank you very much.

J. M.

Very kind and helpful staff. When I went a straight away a man greeted me saying hello can I help you at all. I said yes explained there was a problem with my phone and he said I should have someone with you in about 5 minutes. I waited 15 seconds and a lady said hello so what’s the problem I explained and she fixed up my iPhone completely free and I was only in there for about 10 minutes max. Absolutely wonderful staff. Definitely recommend going here if you need any help. 👍🏽.

S. P.

Apple redefined technology retail and their store in Norwich is a good example of this open plan hands on showcase. The staff here were friendly and I would say with varying degrees of technical knowledge. What they all had in common was enthusiasm and energy. That in itself is a rare commodity on the high street. All the latest kit was on show and very accessible. A good example of the new age of retail.

J. O.

Amazing staff service. The geniuses were very helpful and gave good instructions on how to fix my old MacBook, even though Apple had discontinued the product several years ago. I asked a lot of questions and got very satisfactory answers. The staff were polite, amusing and very knowledgeable. A++

J. H.

When i bought my first mac, it was the best customer experience I had ever had. Everything was perfect, exciting and the support from all the staff were excited for me. Recently been in to see one of the 'geniuses' who was friendly and we sorted the problem out. I can't fault them anywhere.

A. P.

Excellent staff, I had a problem with my MacBook Pro so I booked a genius appointment for the same day and got it repaired but the problem reoccured so the staff quickly replaced the keyboard. No Hassle. Make sure to book a genius appointment online before turning up for the best service.

L. W.

Sorted the cable we needed in Apple Store, friendly helpful staff and had a sense of humour! My daughter like Mac keyboards as can type on them with long acrylic nails! She can’t do that on a PC as nail hits the key above, MAC is flat and very light to touch type!

A. P.

Don't often buy from here as overpriced but experience a very friendly, knowledgeable, honest and fast service and turnaround time when I took my MacBook Pro to have display coating wearing off (common issue) fixed, got it done within a few hours especially as open late Thursday :)

M. S.

Despite having to wait ten minutes over my allotted time to see someone behind the Genius Bar and having the first advisor pass me onto another, the second one, Jamie, was very pleasant and helpful, resolving a problem I had been experiencing with my laptop for quite a while.

R. S.

I've always had great service from the Chapelfield store with exception of this week. I booked my wife iPhone in for repair and was 3 minutes late for my genius appointment. I was held in a queue to speak with one of the guys at the front of the store since my phone would not book me in because I was late. The queue made me even more late - when I got to the front, I was told anything over 5 minutes means I need to rebook. I was over the 5 minutes because I was held in the queue. There was 3 customers suffering the same issue. The Apple Store employee started to stress and it took a manager to sort things out. It was like walking into Curry's or PC World which is not what you expect.

J. B.

Waste of time Unless you got a booked time Even then expect to wait (20+ mins). Then get told you should buy a new tablet. As your old one is old (3 years) wasn't impressed

J. S.

Lovely smart, hi tech store, with helpful staff. All the latest Apple gadgets.

U. N.

Had appointment at genius bar as my macbook was not starting up. The problem was diagnosed in minutes, and appropriate advice was given straightaway. Very fast, friendly and efficient service!

P. T.

Staff extremely helpful, Max the technician that I saw was great 👍out of 10 I give 10 thanks Apple store Norwich

C. S.

Great - way better than the ones in London. They replaced my MacBook’s screen and mended the HDMI free, and today the manager spent ages showing me how to set up a Mac virtual machine, which has defeated me for months.

G. K.

Incredible experience every time I go in. Any time I need a question answering or have an issue with my MacBook or iPod, it is resolved quickly and easily. They are upfront and honest about any potential costs, and are very generous regarding repairs and problems. My MacBook screen was a little floppy when it opened and closed, so they immediately took it in to replace the whole display at no cost, but ran diagnostics before they took it to ensure there was nothing else wrong and helped me transfer files that I would need while I didn't have my Mac. They explained every part of the process in an open, clear way without any techy stuff that I didn't understand. Every staff member I have had has been nothing but absolutely charming, knowledgeable, approachable and helpful. My favourite Apple Store without question, I am so lucky to have it as my local!

A. C.

PERFECT store and staff.... put the Cambridge branch to shame!! OMG I was served by tech staff immediately, they fixed all my issues and tough me about the bits I was unsure of i.e icould and storage. They set up my new iPhone XS MAX and were so helpful, kind, honest and very courteous. BEST APPLE STORE I'VE EVER VISITED BY FAR

D. B.

Absolutely superb service. Booked my recently purchased iPhone 7 in to fix a slightly discoloured screen. Both John Lewis and Apple's postal repair service had previously refused to fix it, saying it was within acceptable limits. The staff at Apple Chapelfield by contrast, couldn't have been more helpful. I acknowledged that the problem was subtle and not everyone could see it but the gentleman at the Genius Bar said if I thought there was a problem, he would be more than happy to replace the whole screen under warranty without any quibbling. It was so refreshing not to have to fight to prove there was a problem and to be believed right from the outset. The phone was repaired within an hour and a half and low and behold, the new screen is much better. Couldn't be happier!

J. s.

Went into Apple at chapel field as I needed support with my iPhone and iPad. I was seen by Ella who not only did everything I asked , she explained everything to me and was polite and friendly throughout, I am aware that people moan about the waiting time sometimes but it's not really a problem . I couldn't be happier with the service, thank you Ella

L. S.

The store is always immaculate and it is really spacious, which is always a nice experience. The staff here are just amazing, they go above and beyond in terms of customer service and are always welcoming. The staff have fantastic knowledge of the products they sell, so anytime spent asking questions is of value and not spent hanging around waiting for someone with more knowledge. Great store!

L. C.

I didn't catch the guy's name sadly but I can say he had a fancy moustache 😉. His service was spot on! Listened carefully for what I was looking for and made suggestions without bombarding me with choices and then offered to fit my screen cover with no extra charge perfectly whilst being very polite. This guy deserves a bonus in my book!!

A. P.

Although I've had some problems at this store before I must say they have definitely redeemed themselves! Bought an iPad Pro which came with a set of Beats PowerBeats Wireless earphones and received excellent customer service. Very simple with very kind staff. Extremely impressed with the customer service and my new iPad! Thank you! :)

Very happy people work there, happy to help

Large, plush store. A consumer Cathedral for the Apple enthusiast. Always, ALWAYS busy. If you have any kind of technical problem to sort out then booking a slot in advance is a must. Staff pleasant and friendly though.

Y. A.

As with many other Apple stores this one isnt an exception of high quality service. There are plenty of people that will help you to identify what you need according to your budget and needs. Although you have to book in advance if you need a professional help.

G. E.

Very professional staff, my 17inch Macbook top spec got several problems under Apple Care, service was always fast and professional, and in the end everyone helped to get me on track every time as fast as possible. Store manager (James?) and tech Jonathan were both fantastic giving me in the end the best possible solution, even better than original. Apple Care and Chapelfield store are the best combination for a real professional service.

J. P.

I phoned Chapelfield, Norwich branch today in order to book an appointment for what I though might have been a complicated procedure, but the adviser I spoke to was able to talk me through removing an iPhone4 from cloud after I had cleared it back to 'factory reset', (wrongly thinking I had unlocked it!) The adviser was friendly, knowledgeable, patient, and polite, talking me through the procedure which saved me a 24 mile round trip. Regretfully I didn't take a note of the advisers name - but thank you Chapelfield branch for your kind and considerate service

J. V.

Friendly staff and good store to purchase all categories of apple devices..

Went in to see the iPhones, extremely Covid-19 friendly, so organized had our temperature taken before we were allowed in. Felt very safe well done Apple.

B. W.

Very professional staff who fixed my Laptop in a short time. Well done.

C. H.

CUSTOMER SERVICE (IN-STORE)... I have enjoyed Apple products for a long time and have always enjoyed there new updates technology; I have recently bought an iPhone 5S from 'Three', as I wanted to ring someone I couldn't because the speaker (where you hold it up to your ear and listen into) was broken so I was using the loud speaker for 6-7months unil I finally got it repaired. Just yesterday I went into Apple store and asked to see someone about the problem so he made an appointment for me to see the 'Genius Bar', which I had to just wait 10-15mins to recieve a text saying they were ready to see me. I spoke to a specilist at the 'Genius Bar' and he checked the phone and ran a diagnostic test to see what he could do. Which he said he would repair and fix the receiver in my 5S - ...it would take 1hour to do so; unlike other company's, which would have to send your phone away to London or somewhere to get it fixed. I got back after about 50mins to pick my iPhone up and it works like a charm, like nothing ever happened to it! + I didn't have to pay anything as my iPhone is still in warranty, which I would have to pay £40-50 ((( 5/5 for customer service! )))

T. B.

Very professional and sorted problem out very quickly

D. G.

All the staff were helpful and professional, must say even the security staff were brilliant. Made the visit easier especially during these weird times.

Very helpfull friendly staff and I was seen on time fory appointment

M. K.

Came in to return a product the lady who served me was so helpful and polite helped me with joy with another product

M. J. C. P.

Chapelfield has changed its name to Chantry Place

T. B.

I was helped in store by a tech adviser Vicki today to transfer the information from my old I phone to my new one. She was extremely knowledgeable and helpful, excellent service.

S. W.

Went in today with a faulty iPhone, was served by Nick who was absolutely wonderful and knowledgeable, and after diagnosing my phone was broken gave me a new one under warranty, no drama 10/10 service.

P. H.

Fairly busy but well organised with all covid precautions being adhered to (with a few ignorant, selfish exeptions) overall very good under new management.

M. P.

I've used this store a few times now, always get great customer service, only thing stopping a five star review is that occasionally the queues/wait times for appointments can be a bit long.

M. p.

Hi made an appointment after locking myself out of my ipad after just an hour 🤔 not a good start, went in showed them what I'd done and it was fixed in no time so well happy

T. R.

Stock every item you would want from Apple, but you can't buy anything without having to wait for someone to do 21 questions with you, even if you know exactly what you want to purchase. Other than that good experience.

K. C.

It's worth a visit if you're in Norwich. Take a look around. It has great customer service. Although, it's overpriced, but after all, all Apple products are.

R. B.

Spacious and the staff are very helpful. Even as an Android user, the shop makes me feel like I have a positive connection to the company.

H. M.

Took my class here for an educational visit. They had a session coding on the iPads. The staff were accomodating and helpful and the children had a great time.

M. F.

It is what it is, they are all the same. Of course, very helpful but as with most Apple things, way too expensive

D. T. C.

We use Apple products across our company and often use the Apple store for product support. Very knowledgable team who also provide helpful courses on software.

J. H.

Walked in the store to buy a product and walled out again 10 mins after! It was insane how long it took to buy something from there. Very happy :)

a. s.

Always very clean and tidy with efficient staff. No queues today, served immediately.

M. K.

Very efficient shop with nice team within.

M. C.

Do not bother to phone for appointment as after 4phone calls requesting a appointment & talking to idiots with American accent on the phone whk could not give me a appointment I decided just to walk in, I had to wait 3 hrs but well worth it, fixed the problem expertly.

J. R.

Very good customer service..had made an appointment and was seen before the time they gave me..good wheelchair access..staff very pleasant and extremely helpful.

T. B.

Surprisingly big Apple Store. Although I recommend buying products from John Lewis if you can as you get 2 years warranty for free!

K. S.

Great place to go for anything apple, busy store so appointments are necessary, friendly staff.

J. C.

Had my iPhone repaired under warranty booked for 12 was ready by 1 great service and enthusiastic staff, keep it up

N. M.

I don't like iPhone

L. K.

Staff extremely helpful.

l. H.

Had an issue with my Ipads sound. Alex on the genius bar helped and resolved the problem quickly and efficiently.

A. B.

This place you could easily lose an hour or two just looking at all the Apple devices on display. It's a techno wizards paradise !

Q. J.

One of the helpful people in the Norwich store sorted out my iPhone failing to download emails. He was quick and efficient and knowledgeable.

J. R.

Excellent service very helpful staff, thank you.

G. S.

It's really hip and nice place and the staff are helpful but not stalking you like in other stores.

N. L.

Such a great place ,huge , very helpful

D. K.

Quick, efficient and friendly service.

J. C.

Always kind and helpful

A. G. U.

Vicky (expectant Mum) technican, was absolutely superb. Friendly, nothing too much trouble, cant praise Vicky enough. Thank you

My 8 year old daughter joined in a coding class making a little robot move about. She loved it.

D. P.

I'm visually impaired & have a guide dog & I like the way they treat me as a normal person. Thank you to all the staff at Apple.

K. J.

Really helpful staff stood with me explaining some stuff while I treated procreate with the Apple pencil

c. n.

Always very helpful staff, great store, interesting presentations often in progress.

D. O.

Attended by very calm, knowledgeable man. Problem not resolved yet but very re-assured. Good service on a very busy day.

H. W.

Gr8 service, very helpful staff. Thanks Amy and Rebeccah. Two happy grandsons with new phones.

P. H.

Really nice people here just gets a bit busy sometimes. Like all apple stores really

S. K. G.

Kids summer activities were really good!! Appreciate the time and patience of the staff! Very educative and nice!!

J. “. O.

Great customer service, wide range of apple products and helpful staff

p. a.

Service can be slow but they are very good with fixing phones.

C. B.

Pleased with our visit the young man was very helpful

A. D.

Friendly tutorial on using a phone

a. s.

Good place if you want apple products loads of staff

j. k.

I want to say big big thank you for the staff member Adam ,who helped me with the phone.He is so communicate,professional in his job.I am very happy.

M. W.

Love it very clean store look art

D. G.

Wonderful helpful staff. A good range of products and great prices.

J. H.

Its an apple store, everyone is nice, and the ludicrously expensive technology is on display for anyone to check it out and play around with it.

M. T.

Can't say much about this store as don't like apple products.

S. R.

Kids loved it in here today. Tried lots of tech. Staff very helpful and attentive

H. M.

Best apple shop I went to but they don’t sell apples 🍏. Still a good shop

M. M.

Alright if you you like iPhone my wife love's to visit the staff brilliant go there again

L. B.

I have just been on the phone to the store for over twenty minutes and Jennifer who I spoke to could not have been more helpful and patient. Can not fault the service at all.

J. R.

Very professional service, probably the most friendly and helpful staff I have ever witnessed.

I. C.

Always kind, patient and knowledgeable.

I. L.

Very helpful sales assistant. Professional. Long waits possible. Not cheap.

This is the only Apple store in Norfolk that I know of! It's big, thankfully, and the staff are very helpful

B. G.

Great experience. Super helpful staff.

D. P.

Takes a while to get a staffer's attention/availability but everyone is always really nice.

P. W.

Expensive but good quality , Helpful staff got discount as daughter off to university.

My parents always go here. The staff are pretty quick and very helpful.

H. T.

Amazing shop and love going there for the free apple courses

A nice store and has a handy area with iPads with games on for children who may become bored📱💻

A. 0.

Good . busy. Knowledgeable staff.

H. C.

My genius was super lovely (hi Simon!) and it is clean and delicious in there.

M. H.

Could not help but guided me to Apple on line help.

S. H.

Products laid out nicely. Was not approached by any staff whilst we were there

C. —.

Good place good staff and good products would definitely recommend.

D. W.

Simplistic yet helpful store.

S. R. T.

Great service from all staff instore

N. P.

Enthusiastic helpful staff but always busy and accessories are a bit expensive

M. H.

The store is great, however, you ring the Norwich store and end up speaking to someone in India…..

K. M.

If there's anything you need to do with Apple products, this is the place, plenty to look at.

M. T.

Staff always happy to help and show off the tech

M. S.

Great service. Staff couldn't have been anymore helpful.

I. D.

A bit OTT on the C19 precautions with more staff than customers

C. G.

All staff were very helpful towards me today

M. W.

Great service. Not pushy but very knowledgable

G. G.

What trip to any city is complete without a visit to the Apple store to admire electronics I cannot afford!

A. M.

Excellent customer service very knowledgeable helpful and friendly

V. H.

Son's idea of heaven on earth. Loves the sessions

S. N.

Staff helpful but I always think there's something missing.

I. W.

Very expensive and why 3 yea three security guards?..

M. o. N.

A shop that sells everything Apple.

j. s.

Didn't really have time to look around was working there so maybe another time

A. B.

Norfolk’s premier apple retailer

r. h.

The staff in the Norwich Branch where all very helpful and Socialable.

A. M.

Always received a quality service from here.

C. B.

Can get busy but nice

M. A.

Thanks for the 128GB flash stick, can't get it in RSA

C. G.

So helpful and knowledgeable

M. O.

Very good service friendly staff

J. W.

Good shop but way too pricey

R. J.

Exellent service. They cater for everybody.

J. W.

Helpful and knowledgeable staff

D. M.

Solved all my issues

R. T. g.

Staff extremely helpful.Great store.

O. L.

You can buy every Apple product here.

A. S.

Very organized and safe

A. P.

Very good. Staff very helpful.

d. c.

Excellent friendly service, thank you

R. P.

The staff is very helpfull and nice

T. G.

Looks very nice. Wouldn't go in.

M. B.

Always sorts out problems on the ipad

S. D.

Nice big Apple store

g. w.

Great helpful professional service

m. r. (.

Nice clean smart store

R. B.

Great wide parking bays

Staff are really friendly.

N. “. S.

Very helpful indeed.

l. z.

Very good and helpful thanks

L. B.

Really helpful people.

M. R.

Big showroom

B. F.

Happy place and apple is apple

A. N.

It's standard apple. 👍🏻

c. w.

Very good .Very helpful

S. H.

Very helpful staff

H. G.

Friendly helpful staff

G. K.

Amazing

G. R.

its an apple store

Everything you need is here.

M. W.

Friendly advice given

C. J.

Absolutely brilliant.

Excellent service

L. F.

Great service

A. G.

Excellent

m. S.

Good

A. W.

Excellent service

Y. A.

Very friendly

K. R.

It's Apple. Friendly.

J. L.

Very helpful

P. W.

Helpful and good

B. F.

Out of the blue my iPhone had suddenly stopped turning on, my husband booked to see someone in store, they found it was unfixable and it’s warrantee had run out just 2 months earlier. Despite this the kind member of staff still honoured the warrantee and replaced my phone free of charge. Couldn’t speak more highly of the team here!