Reviews of Currys. (Computer Store) in Plymouth (Devon).

Currys

0 Reviews

197 Comments

Computer store

Electronics store

Unit B, Marsh Mills Retail Park, Longbridge Rd, Plymouth PL6 8LX, United Kingdom

Description

Information of Currys, Computer store in Plymouth (Devon)

On this page you’ll find the address, open hours, more popular times, the contact, photos and real reviews of this business.

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Open hours of Currys

Popular times

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Reviews of Currys

A. P.

Needed to visit this store to complete a Currys trade in on a old phone with a promotion on. I initially read the reviews and thought oh god they probably won't want too help me with this as its a little time consuming. I was completely wrong. The service received was to a very high standard which to be honest I wasn't expecting from the reviews shown. When walking into the store to a staff member near the door greeted me and was more than happy to help with my query, friendly and professionally he checked store stock for me and unfortunately it wasn't available within Currys themselves, but offered delivery (Next day) and then also went out of his way to ask the Carphone Warehouse in-store staff if they could process it. Luckily enough they had stock in-store and allowed the trade in to be processed. The second staff member who dealt with the trade in, again very friendly and professional, really high standards of Customer service, the whole trade in process quick and simple! Top service.

A. N.

Had a fantastic experience buying an oven in this store - Izzy, the customer assistant, was very knowledgeable and went above and beyond to help my partner and I, listening to our requirements and budget and helping us make an informed decision. She was absolutely brilliant and helped two usually really indecisive shoppers leave the store completely confident in our purchase. We'll definitely be shopping there again!

A. G.

Helpful staff who really know tech. Felt a bit lost when I came in looking for a laptop. The young lady helped me and explained everything so well. Really appreciated the help. Great place with great offers on.

N. F.

I wanted to buy a TV. On previous visits to other Currys I've been very unimpressed by the "children" being employed in the TV department. I can't say working because they were just there, chatting about football, gaming and other stuff. They weren't at all interested in customer service! Then I went to Currys Plymouth where I met Daryl. Daryl is a TV nut! He knows everything about TVs. He is also a very good salesperson and whilst I didn't buy a TV "on the day", I did buy a TV later, recommended by Daryl. So, if you want a TV just go straight to Currys Plymouth and ask for Daryl. He will give you good advice and make sure that you purchase the right TV for your needs.

J. T.

Similar to other reviews, a great place to see what you are buying in the flesh. However I got stuck could not buy a TV for 30min as no available 'seller's ' but there appeared to be alot of staff tellu g me one would come in a minute. Don't get the reason for that myself.

M. H.

Great place to shop, service took a while but when we were served the assistant was pleasant, helpful, and knowledgeable. We would recommend a visit to store as some of the deals are better than online.

D. T.

First time in many years I have been into curry's... I detest shopping buttt was greeted at the door by a charming chap and directed to where i needed to be... once there I was unsure what i needed exactly but a charming young lady assistant was on it like a rocket and sorted everything for me... thanks curry's 😊

L. M.

Visited PC World today and with the assistance of Josh, a staff member, I purchased a wireless mouse for my newly acquired Chromebook. Josh gave me good advice on which mouse would be suitable for me and I was very pleased with my purchase and the help I was given. A good experience all round!

M. W.

Great shop with fantastic staff. But in all honesty your better off window shopping in person then ordering and getting items delivered.

M. P.

Bought a phone. Only one person on the phone section then after 5/10 mins, two. We waited but not for too long. All easy to do and Currys deliver the next day if it's not in stock.

A. h.

Helpful person came over after we decided on which tv we'd like to purchase, then kindly said it was no longer available. We left empty handed.

r. B.

If you are looking for electrical items they have it, good parking , prices ,well shop around probably no better anywhere else, if you need advice they have it , lots of assistants walk the floor so service is good.

M. M.

Bought a TV but remote did t work but they gave me a refund no problem at all.

D. H.

Talk about misleading!! I went in to buy a Chicken Bhuna and some Poppadoms. I came out with an air purifier and a Dyson Ding Dong Soup Maker.

T. B.

Went with a friend to see about contract phone.. was met with a warm welcome.. had a look around . Young man called Zac helped my Friend find a phone . He went above and beyond was so helpful funny and couldnt do enough. Full of information and answered questions without fault. A credit to your company . Would recommend Zac to anyone looking for a new phone.

J. W.

Excellent customer service. Sorted my issues very easily and very efficiently

t. b.

went into store on THursday 1/9/22. Spoke to Mark (I think - on phone desk) about my EE samsung phone) Extremley useful info and help, could not do enough. Visit was better than many in the past

K. T.

Went and bought a chrome book, Wayne the salesman (from Australia) was a very good, knowledgeable and friendly person. Great service.

L. G.

So, my laptop died just a couple days before my masters dissertation deadline, thinking I’d lost a fair chunk of the work, I ventured to curry’s as the last glimmer of hope. Upon entering, I was directed towards a fabled man named Liam. Fearing the worst, I told Liam of my problems, and handed him my laptop. Within minutes, the mighty Liam worked his magic, and saved my dissertation. Thank you Liam.

P. W.

Wayne ( Aussie speaking)the assistant that served us was extremely helpful,polite,had a joke and worked out a good deal for our purchases, extremely satisfied with the help and service , This was in the Currys branch marsh mills Plymouth

D. S.

Well happy with my purchase, payment the day before collection next day,no problems at all. Will return to these businesses again and again.

K. M.

Excellent customer service provided the young lady who deal with my was great she dealt with repairs and faults. Curry is great for returns and good well worth a visit

g. b.

My son wanted to buy a new 4k television he spoke to a very knowledgeable assistant who gave my son a lot very useful advice he bought a 55 inch television at a very reasonable price

P. J.

Your salesman excellent but a lot of the staff @ your Plymouth branch avoid customers at all times and arnt even helpful to their own staff members leaving them struggling

A. S.

Was seen right away problem sort a lovely woman served me excellent service from her I think she was called Amanda top marks

G. B.

Just dropped in too get some prices on their kitchen stuff. But the best thing you can take your dog 🐕 in so fido can shop with you cool haye

J. J.

Ok store full of staff, but all busy talking amongst them selves. Bit pushy on buy insurance on whatever you are buying.

J. O.

Fantastic to deal with, Clear explanation on the appliances I was looking for. Happy customer, Thanks Oli.

A. B.

Good service, gift price and a good amount of Disabled parking. About 6 or 7 places. Although, Curry's website gives better prices you can get in-store.

A. N.

I've just bought a new JVC 50" TV from them. All the kobs and whistles. I probably won't understand or use the amount of functions available, but it'll be fun trying. Excellent service and professional attention. Thank you.

A. P.

Love walking around and watching the televisions, looking to see what they've got and comparing prices, it's worth just popping into to have a nosey.

A. G.

I was greeted as soon as I walked in and helped straight away. The staff are knowledgeable and friendly with no pressure to buy.

C. I.

Ahmet, the guys from washing machines department was very helpful and extremely professional.

G. A.

Very happy with our new laptop purchase, salespeople very helpful, setup was quick, efficient and with no problems to report...thanks!

P. H.

Had to wait 10 minutes for help but it was busy. Other than that was very helpful

L. G.

Good range of products and staff very good at explaining different things and helping me choose.

s. j.

Got my ninja within the hour of ordering on line shame the pick up wasn't so quick groups of staff stood yapping while the que got bigger.

M. C.

Although had to wait for a while to be served when we were it was very informative and the sales person very pleasant.

E. B.

Got loads of stuff for the home. Good prices. Wide selection. Took lots there for recycling too.

M.

Mixed reviews, firstly excellent service when buying white goods, swift efficient staff, although rushed off their feet, still polite and professional. Then at the computer stand an employee so obstinate, blank and ridiculous we decided to leave baffled by this ignorance and weakness. Coward.

A. G.

My washing machine broke so my landlord ordered another from currys to be delivered today (28th April). The delivery men were on time and very friendly, an older & younger man- I didn’t catch their names! A credit to the company, they were both honestly lovely and nothing was too much trouble. Very happy :)

G. J.

Got what I wanted at a good price with helpful service .

K. A.

Fantastic service. We went in to ask some questions about a laptop and the lady that served us was fantastic!

G. B.

I recently purchased a TV online with Currys. Product arrived promptly but unfortunately on first switch on it had a screen fault. Telephone call to customer services resulted in swift action by email. Product picked up the next day. Received by Currys who confirmed faulty and instigated a replacement. First rate customer service and support. Well done Currys

B. T.

So, in a time when retail staff are ignored I would like to say a personal thank you to the following staff, Greg, Liam, and vendy. So helpful. Very understanding, brilliant service. I made sure to grab names as I think staff in this day and age are under appreciated. Thank you for fixing my issue. Customer service here is always great and I've been served by the other members of staff too so thank you.

S. B.

Went in with a budget, knowing what we wanted and the salesman showed us a better product which came in cheaper! Great range of products and knowledgeable staff!

N. C.

Very helpful staff, was able to get the knowledge needed, shop is well organised.

D. G.

Good range but laptops expensive. Some of staff had poor attitude whilst others were very good.

D.

Good customer service and price. Almost all my tech is from them.

L. H.

I visited my local store in Plymouth and had the best experience. Joe assisted me in finding the right fridge freezer and washing machine. He was very helpful and i purchased both items at a competitive price. Joe enquired if I had my broadband sorted as I am in the process of moving house. His colleague Selina assisted in this matter. Professional, knowledgeable and a credit to Curry's. They are lucky to have such a dedicated team member. I came away with an amazing deal. Nothing was too much trouble.

K. H.

Thank you to Adam and Zac from Marsh Mills Branch in Plymouth, who successfully fixed my phone, their knowledge was phenomenal nothing was too much trouble. They were both polite, professional and efficient, well done guys.

D. s.

Went there the other day to look at kitchen appliances, there was only one assistant in the whole of the top floor with at least 6 couples waiting. Not good, went down to customer services and whilst waiting in the queue an assistant completely ignored us and pushed another customer ahead of us in the queue. We were not happy. Once he realised what he had done when we spoke up he apologized but his attitude when doing so was not sympathetic and quite aggressive. This needs addressing as it was very disrespectful.

C. J.

Awesome service today. A very helpful experienced staff member helped me with my selection and then passed us to a trainee who was also very polite and helpful. This was the best service we have received in years, so maybe the pandemic has made some businesses more appreciative of their shoppers. We'll done Curry's. ✔

C. T.

Very friendly and proffesional staff that go out of their way to help you

P.

Excellent & friendly service from Mark & Ethan when swapping over my mobile device

S. K.

This is five stars for the chappie who served me behind the till to whom went out of his way to make my order happen. As for the young lad standing at the front door I asked him where is little mini cookers we’re his reply was we don’t sell them so I told him I bet I find them I found not very helpful the man on the front door

D. O. D.

Nice store friendly staff. Found what I wanted and left

w. l.

Very friendly costumer service. Love the shopping layout. It's nice when the costumer have access to products like phones and computers and TVs, so you can test before you buy. Great Job Currys

G. P.

A bit short staffed, but the chap that filled in for the washing machines was as helpful and patient as he could be.

B. B.

Fortunately not to busy,we came to look at small kitchen appliances to which there was many. We were just having a look about at what is available and we like how Currys has display models and helpful staff.

J. C.

Nice layout easy to find what your looking for and very kind staff.

B. T.

In COVID-19 era, very good service, perfect social distancing. Enough staff.

A. D.

Had exactly what we needed at a good price. Spot on.

m. p.

Friendly and helpful staff with all the right information that l needed

M. O.

Usual range of products from the website or catalog. Very clean and spacious store. Well laid out. Very helpful and polite staff. Good car park, easy access for disabled etc.

S. O.

Didn't find exactly what I need but plenty of helpful staff and nice place to visit.

J. A.

We went in to buy a laptop for my grandson as he needed one for school. Eathan served us. I must say he was the best lad I have ever been served by this company. He was so good we came out with 2 laptops and a printer. He could not do enough for you and was not moody through the whole visit. Some here are moody lol

M. E.

Unfortunately my experience was poor. I wanted a cheap printer but everything I looked at was out of stock. In the end I had to pull the guy away from the till and send him into the stock room to actually find one I could buy. A ten minute quick trip turned into a half hour nightmare. Hopefully when normal supplies return this will not be a problem, for now though prepare to be frustrated.

S. P.

Very help store assistant called Wayne couldn't do enough for us, very rare in this day and age

A. G.

A good range of of products and very knowledgeable team of staff. Any chance of increasing your range of energy efficient products?...especially now that the cost of energy has dramatically increased!

s. c.

Well my experience at curry’s, I must say bobs knowledge of cookers was brilliant, couldn’t be more helpful, just need him to train the younger generation , and share some of his enthusiasm, my experience of the tech department was not so good at least half a dozen standing around at not really wanting to help,

A. M.

After a lot of online research, discovering that Curry's prices are pretty competitive, pleased to find someone helpful in the store who was genuinely knowledgeable about Chromebooks. Impressed. Well done Curry's

E. N.

I came here to buy a TV.. the sales person basically was not that invested.. half the TVs i wanted to look at in the size I wanted on display were not turned on and he made no effort to do something about it. So frustratingly I walked out empty handed. Thankfully i went to a competitors store the following day & received a completely different experience with someone who actually wanted to go out of his way to make sure I got what I was looking for and yes I ended up with a great TV, fit for purpose. So if I do go back to this Currys it will be for something as a convenience, where I dont need any assistance from a sales person.

T. C.

The staff are very helpful. I had to return a faulty toaster but I'd lost the receipt, it was no trouble for the friendly guy on Customer Services to track the date of the purchase down and replace the faulty item. A million miles away from the treatment you receive from the Customer Services in another large retailer in Plymouth (motto 'no receipt - no exchange... even with faulty goods!), mentioning no names!

V. A.

Visited to purchase a cable for my tablet, very helpful advisor pointed me in the right direction. Advised me if I had the wrong cable, no problem returning it.

A. E. (.

This is a large store with all manner of domestic appliances, electronic equipment etc. The staff are generally helpful and it's good to see stuff before you buy, but you need to be careful because their displays can have incorrect info.

J. L.

The staff were aprochable and willing to help us.

K. B.

Fabulous shop assistant who carried my purchase to the till and then to my car. Thank you. But the loud piped music was unbearable. I wanted a shop not a disco.

P. S.

Really helpful team. The colleague on the till was brilliant.

P. R.

Went into buy a DVD Player , staff most helpful an sorted us out with the correct DVD player for our new TV

M. B.

They where really helpful when we told them about our washing machine breaking down and sort of thing we needed urgently and they took us to two machines right away that would do the job and then some. We where given some information about the machines however I do think we could have done with a little bit more as we read a bit more about them online and found out that there was more to them than what we originally bought which was a plus. But overall they where very helpful.

A. W.

Very busy shop, lot of staff just talking to each other. Saw one customer just leave after failing to get a staff member. Customer service area was very busy with only 1 staff member doing her best to keep up and eventually another staff member helped out

C. E.

We went in for a hoover late afternoon found what we wanted but there was very limited staff to help us so we had to go to the cash desk with product details and order from there. If we needed some advice I think we would have had to wait quite a while to find a free member of staff fine this always the case in Currys unfortunately.

m. s.

Bruv in law wanted new laptop it's on the doorstep and wide range always a winner

P. H. P.

If you are looking for a new TV this is the place to go. There's not many places where you can see so many TVs on display so you can really get a good idea of what is available, quality etc. Friendly and knowledgeable staff are happy to explain in detail and answer any queries.

N. W.

More staff needed at the mobile phone section. Waited 30 mins before getting served to then being told, I need my bank card. Just come back now and the poor lad is still working with 4 people infront of me in the queue.

S. F.

I have to admit the lovely young lady was very patient and understanding of my dilemma.... I couldn't of asked for a better person to of helped me... Shanda of Plymouth curry's you are an absolute star thank you so so much for all your help much appreciated 🌟😍👍🏻👍🏻😍🌟

T. B.

Has all the white goods at reasonable prices. Delivered for free. No pressure sales. Polite staff. Easy parking. Covid safe. They don't mind if you play metal through their speakers to test them. Will visit again if I need to buy that kind of thing.

S. B.

Well organised, friendly staff, but no stock! They had plenty of products on display but anything I wanted was out of stock for sale. Helpfully they advised that I could buy online, but I wanted to avoid postage charges and damaged items and also help the local economy a bit so decided to visit the store. I'm sure it'll improve as time goes on :)

C. G.

Bought a coffee machine, Ann-Marie served me very very helpful indeed. However had to return it and had a full return (£) Weldon curry's.

J. R.

A very helpful member of staff. Got exactly what I wanted quickly and efficiently. Impressed with the delivery time too

l. H.

Not many staff in the shop. Needed some help.

b. W.

Bright friendly knowledgeable staff. And reasonable prices 😁👍

E. D.

Currys has changed for the better. Loads of parking, loads of stock, loads of new stock, loads of staff and the staff were happy and helpful. It was a really good shopping experience. I will defiantly go in there again.

P. D.

Currys usually my go to place when I need certain household items. Always well laid out and not hard to find what your looking for. A great selection of items from various brands. From the lower price range to the more expensive. Depending on your needs and budget. And if your unsure of what your looking for. They have a great team of staff who are very helpful and very knowledgable. Where I'm concerned I know little about technology but they always put me at ease and explain in my terms what the items contain. For that in grateful. If you need these household items make this your first place to visit.

L. T.

Very helpful staff and very quick service

B. P.

The customer service is great and overall I recommend to purchase stuff from this shop,the delivery too is very good👍

A. L.

Had a query about my laptop repair. Went to the PC World store. Had lots of help from an assistant lady named Enya in trying to get through to the tech team. No joy. Quite busy. Was given a number to contact tech team directly from home. Spoke to a chap named Gary, who got things sorted in quick time. Never had a problem in any way with PC World staff. Always polite, friendly, informative and helpful staff. For me. That's impressive.

l. b.

Due to IT difficulties I had reasons to go to Curry's and number of times over the past three weeks. All staff were so helpful and kind. Sincere thanks !!

S. W.

Had an issue with my son's laptop. We took it in to the store to be greeted by a lovely gentleman on the door who pointed us in the right direction. We waited at customer services and was served by a lady called Sam. She was very helpful and booked our laptop in to be fixed. Unfortunately it took a bit longer than expected due to waiting on a spare part but Sam called a week later to inform us and kept me and my son up to date. When we came to collect another lady served us with a big smile and explained what they had done at the repair, think her name began with a 'P'. Being a complete computer dud you both made this very easy for me. So thank you.

C. M.

Had to buy a new cooker as ours packed up . Had wonderfull service from a young man called Jennson he was very helpful and informative. We did pass this on to one of the management team. Thank you

N. D.

We we're looking to improve wifi coverage around the house(which has been ongoing for over 2yrs) and was assisted by a great guy called Gary his knowledge and expertise helped us select everything we needed and purchased. Set up took minutes problem solved we now have totally reliable and super fast WiFi over the whole house. THANK YOU GARY

J. B.

My order could not have gotten any worse, lost order, no delivery, then re delivered damaged, waiting for new replacement. The store staff bent over backwards to put things right. Got 40 present discount on my first revisit and a half price DAB radio on my second revisit. So thanks! Pays to keep calm, not sure if I'll ever go back though.

S. C.

Good staff and quality products

A.

One stop shop for all electrical bits and Bob's. Purchased a laptop assistant was well informed and gave me the knowledge to buy

M. H.

Very helpful, still feels strange walking around with all the restrictions. Felt a bit pushy from a staff member. Sometimes it’s just nice to walk around and browse. But other than that the prices are always competitive

T. S.

Came in looking for new washing machine and great range available. Spoke with staff member, told home the make I had and said we have that brand. Wondered off never came back. To busy talking with colleague!

D. B.

The staff were extremely helpful and efficient. I went with mum to get a dishwasher and they patiently explained everything about the model that interested her... She came away feeling that she got exactly what she needed. Good price and excellent service.

L. S.

Would have gave no stars but the gent at the front was polite in his greeting, all down hill from there . Absolutely horrible service. Went into the store and was told ovens are upstairs. Go up there to see an older lady talking on her mobile. I waited patiently by ovens for one of the other staff to become free as they were both busy. A young lad at least looked over and said he wouldn't be long and would help when he was free. After ten minutes of waiting I approached the older lady and asked for help. She said certainly and followed me over. I told her want I wanted and was told to go home and look on the website! She was so rude and blunt, didn't give me any advice or help (that's why I had gone into the shop) just said that you didn't do gas built in ovens and I'd have to do it myself. I saw her name badge and it said Ann so maybe she needs some lessons in customer service! Went home and came back the following day, to my delight she wasn't in! I was helped by a guy who's name was Firki (I think) he was so helpful looked online for me and even offered to print off all the paperwork and details. The three stars are for him and the guy at the door. Glad you have some members of staff who are willing to help but I won't be in a rush to come back!

S.

I've been in a few times. Greeted at the front door which is nice for acknowledgement. However no other staff members wants to help and seems to put their needs ahead of the customer. I asked if 3 different people were busy and they all said yes but they'll be with me shortly. 15 minutes later a fourth person finally comes to help me. Apart from the disarray with customer service. Normally not too bad. Just go in, get what you need and get out

M. K.

Really bad service. I wanted to look at the Garmin watches. I got told they were only trained it that area and couldn't help me. I explained I just wanted to have a look at two watches to try the sizes before buying and just got dismissed. Would have ended up buying one or the other but ended up leaving and I will buy from somewhere else with better customer service. Have had it followed up by customer services online and have to say that the team there were very friendly so hopefully more training will now be given.

Y. Y.

Reasonable price and quality electronic appliances. Staff not always friendly but I like it that way. Free next delivery is excellent. Also they charge recycling and installation separately which is nice as I can install by myself.

L. S. T. I. #.

We have shopped there a few times now for Computers at good prices and sound systems. Great service with great advice from the staff.

C. S.

Good knowledge great staff

K. C.

Went to get a printer. They were sold out as uni had recently started. Even though it was really busy we were seen quite quickly and they gave us the options they do for us to get a printer and even suggested where else we could look as we needed one quite quickly.

a. p.

Electrical wholesaler who stock everything from phones to fridges.

R. P.

All was good for the search of the new freezer, the only thing that was a slight let down was that the delivery men, appear to have never heard of an apparatus called a spirit level. So needless to say it's look like the leaning tower of Pisa.

m. s.

Had to buy a new electric hob! Because of current circumstances, had to queue, but he ho. Was quite busy, so had to wait, once we were served, the guy went and checked stock, which was good, as online it said it was out of stock, but they had one,,, job done

K. C.

Nice sales staff but did not like the fact products were not available so we went elsewhere

J. G.

Needed a new hoover- service today was very good. We were assisted by Issie, she was very helpful and helped us make the right choice for our need. Although she was a Shark hoover advisor she gave us good un-bias advice about the other hoovers available.

A. C.

I'd like to emphasis today my visit to the store was an absolute delight. Joanna made me feel welcomed whilst we drooled over the smart fridge freezer selection. She has a great passion for gadgets, filled with good humour, smiles, professionalism, knowledge and a keenness to provide a high quality service. A visit that won't be forgotten in a short time. An absolute asset to the business.

J. J. J.

Some of the staff were rude and patronising. Luckily for us we were helped most by staff in training lad called Jake who gave clear, concise advice and had great knowledge of what TV best suites our needs. If we hadn't of been messed about earlier from a rude member of staff we would've been leaving your store with a new 55" TV but he wasted so much time we didn't have time to sort out finance agreement on new TV.

M. K.

All you would expect from a large Currys /PC World store. Chances are they will have what you want. Got good advice from staff but I don't like the way they try and get more £ out of you. Having persuaded me to spend more on an item they then asked for £40 more on a £400 sale for a delivery in the next few days. I went for the £0 option but have to wait 7 days. They might get a few more £ in sales doing that but chances are I will now switch to online purchases.

M. T.

Great products in store. Had what I needed so all good. Always a good selection of appliances and computers and tv's

A. B.

Staff (when you can find one) are very helpful. Minimal queues at checkout and no hard-sell for warranties. Tip: give customers a little flag so they can wave it if they need help - seeing staff scatter like pigeons as you approach is rather frustrating.

C. C.

Was a very big store with every thing I wanted to look at. However racing wheel and gear sticks weren't available for trial unfortunately but apart from that great visit!

P. T.

Went to purchase a freezer, shown as in stock on the internet and confirmed in store on there computers. But when physically checking it was not. Offered free next day delivery. But that then wasn't possible. Eventually delivery was agreed 8 days later. Misleading inaccurate information, let's them down.

P. M.

Unfortunately the item we were after was not on display or in store as I believe it's a new product line, but the staff were very helpful in getting our item ordered online and delivered to a store nearer to our home. Thank you.

M. H.

Currye is the best for electric appliances Staff all ways on hand to help very professional and friendly 100 persent 💥💥💥💥💥🤗

R.

Ok if you need something quickly, but nothing can come close to justifying the price of their cables. The 'essential' range seemed to be about 3x as expensive as other shops had to offer, and up to 6x the cost from online retailers. Regardless of this, the staff were friendly and happy to help

D. p.

Initially had a salesman who was very dismissive. Was not allowed to view what I wanted to buy as product not on display. Staff not allowed to unbox products in warehouse to show them to customers- so buying blind

V. B.

Staff very knowledgeable and helpful

d. s.

Staff generally very helpful and will defer to more experienced or knowledgeable staff if needed. Poor range of basic everyday accessories, often out of stock, but good for kitchen products, TV's, white goods. Range of PC desktop computers poor, laptops reasonable choice.

A. W.

Good parking. Friendly staff. Went on Black Friday and came home with exactly what I needed, and even offers I didn't even know existed, so they are always trying to get you the best deal they can find for you. Lovely staff!

R. c.

Stacey on returns is an absolute gem, she was so helpful and good to us. She sorted out our issue straight away and was extremely helpful. I can't rate her enough, everyone we encountered at Currys was great actually we were super impressed. Two very happy customers! Thanks Stacey.

P. S.

P C World is the only place near me where I can try out a number of keyboards and such before buying. With RSI in my right arm, this is essential. So yesterday when I needed a new trackball I checked online then visited the store at Marsh Mills. This store has just been refurbished and merged with Currys and Carphone Warehouse. The enormous, bright showroom for such a multitude of different items on sale gives it a 'department store' feel and one could spend hours there! The staff are very welcoming and try to help, but I could not help noticing they seemed slightly ill at ease with the new set-up - which I'm sure will soon disappear. However it was the young lady at the main desk who really knew her stuff! Despite recovering from a broken wrist, she went to the trouble to search in the warehouse for the item I wanted. She was knowledgeable and nothing was any trouble. Five stars to her; one deducted from the overall review because they only had one trackball in stock despite their computer saying they had two.

G. P.

Fantastic service. Ordered TV at 3pm, was delivered next day before lunch by friendly helpful delivery service. Can't fault it in any way. Will definitely buy from them again.

S. A.

We purchased what we wanted eventually . Young staff didn't help us, so we went to another shop where we were told the item we wanted was available at PC World. We returned to the store, young staff in the gaming section still didn't help so asked an older and wiser member of staff who couldn't have been more helpful

N. B.

Beware. Very frustrating. I found what I wanted on the net a Lenovo ideapad 110. Went into the store and found one on display, but it was £50 more than in the net. I asked the assistant to get on the net and I identified what I wanted. I was told they were not in stock. I stood outside the store and began to place an order on my mobile phone which said they were in stock. I went back in the store to be told there were six in stock. It turned out that the model on display was not in stock but an identically named but cheaper model was in stock.

D. V.

Very helpful young gentlemen served us and smarty dressed. Talked us through what we were buying. Second time going there this week and will return again

C. L.

Amazing customer service! There was a lovely guy at the front of the store and then another guy who helped with my purchase. The ladies at the checkouts were super lovely and helpful. Amazing. 5 stars for definite!!

T. J.

Good range of products, good quality. However don't like how staff on the front door always pounce on customers to offer help. Have left the store immediately on entry on one occasion as found this to be too overwhelming.

D. S.

After speaking to the very helpful and knowledgable guy from Dyson "Carl" I decided to purchase the latest V8 cordless vacuum cleaner to find the same product online £60 cheaper. I returned to the store and asked if they would price match and was informed they don't price match certain websites. So I got a full return. Sorry Carl if you lost your commission! I manage a retail and online business and sometimes I have to price match other websites because a smaller percentage of profit is better than a larger percentage of nothing.

p. m.

Had to visit this store today after having a problem with my Chromebook, Customer service was exceptional, many thanks to Derek who went that extra mile to help me, Thank you Derek it was very much appreciated. I will certainly purchase again from this store.

N. B.

Very helpful young man at reception today.

S. B.

Went in to see customer services about a problem. Sylvia was brilliant. A HUGE pity was the system she has been given to work with its as much use as a chocolate fire guard. The call centre she had to contact was a joke, at best. She was given the wrong information and had to call back another number. Total time for the 2 calls, 68 minutes at PREMIUM rate! Left the premises problem not sorted and never want to deal with their customer service call centre again. Sylvia and her colleagues where brilliant. A pity they get zero support from above. If I had a £1 for everytime one of them apologised, I could of bought a vacuum cleaner!

N. R.

It's a mixed bag to be honest with you, they have LOADS of stuff but customer service is all a bit weird, feels like going back to the nineties - no I don't need the excessively expensive USB restore stick (we bought a Chromebook FFS), no I don't need the £100 insurance (the Chromebook cost £250) "I'll do it for £90", no, "I'll give you a month free" I mean, do shoe shops still try to sell you polish? To be honest I do all of my shopping online, but my wife needed to see the two models of Chromebook to choose. We bought it there purely because it was the same price. Maybe everywhere is like this but I didn't feel confident in the advice my wife was getting and she kept desperately calling me over (whilst I tried to stop my over excited 3 year old from destroying everything) to check their advice. If you are over the age of 50 and suspicious of the internet then go PC world, if not save the stress and the fight - order online.

J. A.

Bought a Samsung TV online during CV lockdown,the quality of sound is well below par requiring new speakers. Currys say that it's Samsung's problem! Contact them Still awaiting an engineer to call after two weeks wait If I don't get any response soon I will place the onus on Currys to sort it. Will not be buying from either again

A. P.

Great! HUGE range and competitive pricing, even cheaper than some places online. Would highly recommend that if you're looking for something in the electronics department you have a walk around here and you will probably be pleasantly surprised with their pricing.

F. D.

Went to pick up my Chromebook Series 3, The store was well kept and the staff had good characters however I seemed to know more about all the PCs and Laptops than the staff. Although I love technology they had to google/check on some statistics on the PCs I was looking at and also had never played around with the Chromebook before. Overall sale went smoothly and had no payment issues.

G. J.

Great place to go for all those modern electrical things you may need. Very competitively priced with very helpful and friendly staff.

S.

The items on sale here normally offer good value for money. The shop is clean and well organised and there is ample free parking outside. However, staff here, just aren't particularly helpful. There is often a long wait to speak to staff and they seem to be sales people rather than computer experts. They regularly try to upsell customers, recommending software that is not needed. There are better pc shops around.

L. !.

Brilliant, spoke to a really nice lady named Hannah, a young brunette haired lady, who was very friendly and very clever, I think she was a temp, please pass on my review to her!

a. j.

Very knowledgeable staff who gave the impression they really liked to help you

R. E.

Too slow in ordering and collection.. 40 minutes. I agree the staff on the front were extremely busy and helpful..hopefully we can as of tomorrow use the store as it should have been...

R. S.

This Currys PC World has everything you could want, from televisions, to ovens, to kettles to mobile phones. The store is well laid out making things easy to find. The brand tends to be priced in line with everywhere else but can and does do some fantastic offers. Worth a visit for any home electrical needs!

A. “. G.

I have spent over 1400£ pound in store credit ... And I have to let everyone know that this is the place to go, from managers to hard working girls ,boys with abilities and desires to go further they were all extremely helpful, especially this girl named "J" and this boy named "Liam" don't know if I pronounced their names correctly but il be damned they really took their time with me and helped me get what was right for me. I can't wait to go there again next year once I saved enough money .

t. h.

Want into get my laptop sorted as had a problem with a virus or something. The first girl I spoke to was called kat. Very friendly and helpful. Sorted it out asap. The next girl I spoke to was called J (not sure if that was her name but it was on her badge) great information about a data transfer I wanted. Both girls were great if not a bit rushed off their feet, but they were both cracking jokes. Deserve a pay rise, a credit to your store. Thank you!!!!

p. d.

Helpful & knowledgeable staff.

H. S.

Easy click and collect service when waiting in car they come out to you and you leave your boot open and they will put your order in for you. All done online and quick and easy!

R. a. P. D.

I have not used Curry's for a long time but am a converted fan now. Ordered a freezer on Saturday (best price online) - it was delivered Sunday morning (free of charge) I found that I had ordered a fridge by mistake and rang them on Monday. They are swapping the items on Tuesday - again no charge. Amazing service Currys!

s. S.

Visited twice in one week. Avoid Saturdays . Staff helpful in directing me where to find my items. Not all in stock but able to explain why, apology given and when item expected back in stock

S. W.

Huge shop with many item they have toasters laptop, washing machine to dishwashers. In my opinion many items well priced. Parking is easily accesssable including many disability spaces. There are several outlets in the immediate area. Costa drive through, or if you want to relax go inside and watch the world go by.

A. E.

Good range of laptops and tablets. Tended to throw a lot of tech speak my wife struggled to grasp some of which was not even relevant but the advisor tuned in to our requirements and listened quite well then summarised the benefits and shortcomings of devices in a more comprehensible way.

A. M.

Popped in to have a look at a desktop computer, was greeted at the door with a hello. Looked around for a bit for what we wanted, then noticed they had a car phone warehouse department. Wife needed an upgrade so looked at phones also.

S. B.

This was a click & collect process. All went very smoothly from ordering to collection. Good communication from Curry's & easy collection service. Competitive priced product. Very good Covid process.

N. W.

Very helpful staff, helped well and guided me to get the suitable product that I required

A. N.

Good range of products and item I wanted in stock however had to wait a while to be noticed and approached. Think in a store like this staff should be hot on service especially when spending alot of money

R.

Spent 20 minutes in store before someone asked if I needed help - ordinarily I know what I'm looking for but on the odd occasion I need assistance, staff become invisible or can't help because it's not their section. Curry's could possibly ensure all staff are conversant on all store sections to alleviate this issue

S. T.

I've visited this store multiple times now and always find it to be a mixed experience. The staff try to help, if asked, but don't always give the right advice or know about the products they're selling. I've also found that it's usually quicker to go to the store and pick up what you want rather than do click and collect, as they don't tend to pick up the items into you get there anyway... And you have to queue to collect it.

M. G.

For the first time I actually learnt something new from the staff which surprised me

P. J.

Seen very quickly by salesman from Carphone Warehouse.Very knowledgeable , helpful & friendly.Would certainly recommend anyone looking for a new phone to go there.

S. G.

Went in for a hi-fi came out with seperate tall fridge and freezer, great salesman lol

F. M.

As assistant did not check that the tablet case was not suitable for the new tablet we purchased we have to make a special trip to return item. We were assured that the item would be Compatible.

K. C.

Staff are well knowledgeable and are efficient. The process of took less than 15 minutes from start of browsing to final purchase.

A. D.

Generally useless. I went in to look at a phone deal and their tablets didn't work. When they did they pointed out deals that were £15 a month more than I said I wamted to pay! Best off going to the proper Carphone warehouse opposite Next Home. Better stock and service - came away witj a Samsung s9 for £38 a month instead of £55 I was quotes in PC World. Same company but so different!

F. E.

Wayne gave us great advice when we wanted to buy a laptop and a tablet. Very helpful but not pushy

V. K.

Very helpful staff good prices .

H. D.

Some staff are predatory, but most are ok. Brand specialists on site eg Samsung. Good prices but as ever with Currys, delivery, connection and removal of old equipment can be very expensive, so beware.

M. G.

If you are after a new piece of electrical goods or phone,s an iPad,s and laptops nice place to go for information good service I've never had a problem , and not bad prices to and the staff will help you find what you are looking for , thanks .

M. G.

Very good service I really recommend All the stuff They are very politely To help you What you need in the store

P. H.

Never enough staff BUT when you do get hold of one (not literally), they are helpful and mostly know what they're talking about. Prices are reasonable, especially if you dont want to go trawling the internet to save a tenner.

W. H.

Good service by Mickey last Saturday. Helped us order an oven a oven housing and a fridge freezer. Thank you so much

A. T.

Usual electronics / household goods. Salesman sold us more than we needed but there was a discrepancy between what he suggested could be achieved and the fitters view when they came to install. 3.5 stars really.

B. F.

Very helpful only down side was only two tills in operation and on of them was down while the operator checked stock

G. W.

I have been here several times, and on each occasion have found the right thing that I am also pleased with. The staff have all been courteous and helpful.

K. M.

Perfect for actually getting hands on with a good selection of electrical goods. Good range and competitive prices

C. B.

Curry's staff were vert helpful. Purchased an Epsom 3 in one printer, took the optional auto delivered ink jet refill package. Epsom Envy was very easy to set up via blue tooth. Epsom has worked very well without any issues, auto refill is received by post before running out of ink. Ink jet automatically retracts and self cleans, so if not in regular use it does not clogg or block up. Very good purchase price and auto refill cost. Highly recommended.

S. W.

Wide range of electrical items available, although limited amount of shops now that sell. So little competition.

R. E.

Girl at the door helpful pointing me in the right direction. Need more staff though eventually served by Shanda, poor customer service, poor knowledge not sure she was even awake!

A. L.

Not impressed with staff member who told me that my printer didn't take individual cartridges when I've been using them for the last 8 years. Then to be told the only person who can help me is Martin, who was manning the cash desk at the other end of a very long line and I would have to queue to speak to him!. Martin indeed knows his stuff and we got our INDIVIDUAL cartridges, but overall not impressed at all.

M. L.

Great store didn't know how many offers Car phone warehouse had. The staff saved my £900 a year on my broadband well worth looking at there Bargains.

D. 7.

Im an I.T. professional and although i don't use PC World as my main supply i do sometimes need the odd item quickly (e.g. a 4 port switch or in todays case a decent netbook) i find the store to be well stocked and clean and with staff that while not i.t. trained they are helpful, just don't expect too much accurate unbiased advice, after all they are sales people who are given sales targets and incentives on certain products so its unfair to judge on that part of their job. Today i came away with a decent device running windows 8.1 which i will be using to dual boot linux for one of my offices (needed it today close to Christmas) i paid just £329 and couldn't be happier with the service. I have also written a five star review about the PCworld/Currys mega store in torbay as they were both professional and informative and very apologetic about the que at a very busy time, the guy who served me smiled and assisted me with my reservation of a 24 inch monitor (again for an office last Christmas time) so for all the negative results here i would say people are less inclined to write when something good occurs because they think its normal, instead they write negative stuff out of anger when in fact they don't have the full picture or in some cases don't want to tell the full story. I have seen public persons get angry with many people in the service industries and i find it vulgar, people in their work places deserve the same levels of decency as your family do at Christmas so think before writing something here and think about the company and the pressure they may place upon their employees. Good result and consistent for over a decade *****

W. S.

Quite expensive for the equipment I was looking for, and on this occasion there seemed to be a shortage of staff on the shop floor.

J. K.

The two fitters Rich and Adam , that fitted my sons oven and hob today went out of their way to fit it well, we couldn’t have asked for more and they were very friendly and extremely helpful, they deserve a good pat on the back.

E. Y.

Great size store with a fantastic range of items. Staff helpful and friendly. I like the fact the pricing is super competitive with the internet so I will go back for other household electricals.

R. M.

A game of 2 halves. We went in to get info on a tablet, and specifically wanted a demo of the Nexus 7. The first guy we approached was monosyllabic and couldn't be bothered, even claiming that there was no wifi access so he couldn't demo anything. Instead of walking out and going to car phone warehouse around the corner we complained to a manager who produced a young guy who really knew his stuff. He gave us a great demo (there WAS wifi available) and he couldn't have been more helpful without being at all pushy. It's likely that we will be back to buy.

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