Reviews of PC Help and Care. (Computer Store) in Swindon (Wiltshire).

PC Help and Care

75 Reviews

69 Comments

Computer store

Computer repair service

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Description Map Open Hours Reviews Contact Photos

Description

Information of PC Help and Care, Computer store in Swindon (Wiltshire)

On this page you’ll find the address, open hours, more popular times, the contact, photos and real reviews of this business.

This business has received very good reviews from their customers, so probably it’s a place you should try if you are looking for this kind of services.

Map

Open hours of PC Help and Care

Sunday

Closed

Monday

9am–6pm

Tuesday

9am–6pm

Wednesday

9am–6pm

Thursday

9am–6pm

Friday

9am–6pm

Saturday

9am–6pm

Reviews of PC Help and Care

D. F.

Had a problem with my computor, contacted PC Help and care. Robert came out the same day,fixed my computors within 12 hours of calling him. Very impressed with the service.

N. o. P.

Robert was really helpful. He was able to recover my important data and get my laptop running again within a couple of days. Great service. Thanks very much!

L. C.

Very efficient service. The laptop was collected, repaired and returned in a few days.

S. A. F.

Amazing service laptop collected, repaired and delivered back all within 48 hours. Robert very knowledgeable and really helpful in answering my questions. Overall cannot be faulted.

S. H.

We recently bought the components for a self build pc. Upon assembly it didn't work. CPU and motherboard went back to supplier, confirmed as faulty, and replaced. No better. Motherboard again returned as faulty. Different board purchased. No better. At this point I sought Robert's help. He instantly diagnosed the problem... The motherboard(s!) Needed BIOS flashing to support our processor. A mistake on my part that the supplier could and should have spotted was soon fixed, at a very reasonable price! Thanks Robert, highly recommended!

W. J.

Robert was very professional, efficient and accessible in dealing with my laptop issue.

C. F.

Had Robert put together my custom gaming pc. Great service all round, quick to respond, very reliable, friendly, has knowledge in all areas regarding computing so was very helpful when I would ask questions about my future upgrades to the pc. Was nice to find out he would be building my pc at my house right infront of me so I could see what happening & learn a few things. He went out of his way at times in order to make sure my build was 100% ready. I will be using him for future services wether that is upgrading, troubleshooting, fixing he does it all. I can rest easy knowing my build is in good hands with one person, as it took me some searching to find an independant buisness in the area. So would I recommend.. absolutely, very happy with my pc.

S. M.

I would highly recommend Robert at PC Help and Care. Robert responded quickly to my request for assistance with an issue with my laptop. Having visited me at home the following day Robert quickly diagnosed that he would either need to make another visit or take the laptop away to repair it. Both options were explored thoroughly to my satisfaction and Robert took my laptop away to make the repair quickly and professionally returning my laptop later that day. Same day software repair at a very reasonable price point. Great value service. Professional, honest, and courteous throughout.

M. C.

Exceptional service, great quality, kept me informed and very sensibly priced. Will always use Robert moving forward. Thank you

M. G.

Good job done. Prompt service, will use again if needed. Big thanks to Robert.

A. Y.

Robert was very quick to respond to our enquiry and having done a test to see what the problem was he gave us the options for repair & cost or to buy a new one. It was repaired in a few days & delivered back to us. He was extremely helpful and explained everything to us.

M. S.

Robert provided an excellent service in that he was very professional and knowledgeable, he obviously had a superior expertise at what he was doing and he was an extremely pleasant person with a lovely manner. Nothing was too much trouble and he was very meticulous in everything he did. Contacting him and arranging a home visit was very easy, he arrived promptly and finished the job he started. The service he provided me was faultless and I will be very happy to contact him again when I need help.

A. B.

Robert got back to me within minutes of me asking for help. He resolved my problem by remote access to my machine which saved even more time. He then answered more questions afterwards that I had neglected to ask during the remote session.

I. M.

Robert from PC Help and Care provided a speedy and efficient service when I was struggling with a home network problem. He even loaned his own Ethernet switch until I was able to obtain one. Very pleased with his help at a reasonable cost and would certainly recommend him.

T. D. S.

Robert is an amazing professional, really knows his stuff. Have used his services and will continue to do so. Had an issue in setting up a new PC within moments he had the PC running m, called back as he had promised to double check everything was okay. Really knows his stuff. Will be having Robert, build me a website soon and any future OC builds will also be done by himself. Cannot offer a high enough recommendation. Brilliant service at a superb pricing. Well done and look forward to working with you in the future.

D. M.

I had a great experience with Robert. He was very patient with me and did a perfect job with my laptop. I would definitely recommend Robert for anyone that needs help with their PC/Laptops. I would definitely use Robert again :-)

B. P.

Excellent service from Robert. Laptop all fixed within 24 hours. Very impressed. I have no hesitation in recommending PC Help & Care.

A. M.

Robert was really quick to respond when I had problems with my PC. He kept me up to date at every stage and helped with some recommendations on replacing parts. Really helpful and friendly, would definitely recommend!

P. B.

Many thanks to Robert for the time and care taken while dealing with our laptop problems. Throughout the process Robert has been honest, helpful and professional. We would not go anywhere else and highly recommend his work.

J. c.

Contacted the company ref my laptop received a prompt reply with a quote item collected next day (Sat) and returned on Tues.

R. D.

Asked Robert to replace fan on my daughters Dell Inspiron laptop as it wouldn't boot up and generated error messages and loud beeps. Robert gave it a thorough examination and identified some other hardware issues and advised that the cost of fixing everything (which he fully itemised with his labour) was probably not economically viable and perhaps the money would be better spent on a new laptop. This is exactly what we decided to do based on Robert's expert advice and paid him his diagnostics fee which was very reasonable. Thanks for the great advice and saving us spending unnecessarily on an old laptop. And going the extra mile and dropping the laptop back to our home and giving advice on suitable replacement laptops. I have since sold the laptop on ebay and my daughter now has a new Acer laptop which she is over the moon with. Many thanks Robert for being honest and giving us proper expert advice rather than over charging and doing work for no good reason. I have no hesitation in recommending you to anyone who needs support with their computer and you will definitely be the first person I call with any future pc/laptop issues ! Many thanks again.

r. m.

I highly recommend this organization. The technician [Robert] was courteous and professional in his approach, and my problem was resolved within about half an hour. Very impressed indeed.

L. K.

Called Robert when my Son and I ran into problems building his gaming PC. Robert collected it, stripped it back and completed the build on our behalf and was very helpful with everything I asked him. Would highly recommend

I. H.

Robert is a offering a perfect service. He goes above and beyond on everything. Brought a alienware laptop second hand which I thought I had been ripped off and he sorted it for me in excellent timing.

O. W.

The service I received from Robert (PC Help and Care) was absolutely outstanding; the respond was fast, service provided at the time convenient to me, the IT support was very efficient and professional. Everything what was required was delivered, also some very helpful tips and advise with regards to my laptop and IT support were given. Highly recommended, 5 out of five! Will not think twice to use this company again and recommend to my colleagues and friends. Thank you very much again and I really appreciate what you've for my new laptop.

j. t.

Robert diagnosed the problem with my PC straight away, took it away to validate the diagnosis and then provided several options for repair and cost. Excellent service throughout, very competent and polite. Home pick up and delivery at unsociable hours too. Excellent would highly recommend. Thanks Robert. James

S. S.

Very quick and efficient service, needed my laptop screen replaced and it has been completed with great care.

V. C.

Robert certainly knows his stuff and soon sorted out my questions. Calm and efficient, I would certainly recommend him to anyone nervous of using computers.

R. W.

5 stars!! Robert collected the broken laptop and returned it mended in less than 24 hours. Would highly recommend.

M. B.

Excellent service from Robert during corona lockdown . He visited my home to collect two laptops and speedily repaired them. I will definitely use him again when necessary in the future.

Robert was quick to repair the laptop and when issue arose, sorted them quickly for us!! Can’t fault at all!!

M. D.

Robert was on time, had the correct battery and installed very quickly and professionally. Exactly what was needed. Many thanks

J. H.

I asked Rob to build my gaming pc and if the specs etc were correct, Rob was very easy to talk to and was very, very helpful when it came to specs, payments and delivery - i got quick replies and a very quick service, very grateful! thanks so much, the pc is working wonderful!

M. O.

Happy to go out of his way to help in any way he can. Always get prompt replies when communicating with him & the work he's done for me so far has been reasonably priced & faultless. He's even nice enough to come collect or drop off things to my home, even if it's out of normal working hours. Highly recommended & will be getting lots of work for me in the future. Thanks Robert :)

The service I received from Robert (PC Help & Care) was nothing short of outstanding. Having the need for a new top-notch PC designed for high-performance gaming & video editing, I contacted Robert due to being perhaps the most highly regarded provider for such services in Swindon based on my research. As I've found out over the last month, he's certainly capable to living up to such praise. Having not a significant idea of what to do myself, Robert provided much advice & remained very patient as I tried to identify the ideal build for the new PC that would suit my needs & budget over the course of 2-3 weeks. During the time when the build was finalised and the deliveries of parts & the following assembly took place, Robert kept me frequently updated on it's progress & remained flexible when changes had to be made. Upon the evening when he delivered the completed PC, he very kindly stayed an additional 60-90mins late into the night to reinstall the operating system & essential software due to an error that had occurred without charge. I perhaps may not have yet expressed how grateful I am that he did this for me. Now I write this review from the new PC, which although I've still have much to reinstall and get back to normal, is performing beautifully, being much more comfortable with what my old PC at times struggled with. The cost was very high, but the service provided, even as outstanding as I consider it, was not. It was a pleasure doing business, and I will do so again should I need any further assistance in the future.

R. K.

Very quick and efficient service, took the time to collect and drop off my laptop after diagnostic testing, very reasonably priced. My laptop is working perfectly now 😁

A. Y.

Robert has been very helpful from my first contact with him, he guided me through the maze of upgrades and once the plan was agreed carried out the work efficiently and in good time.

F. B.

Reliable, fast, reasonably priced & very polite. Have taken up Robert's services many times and he always finds the solution to the issues reported. Wouldn't hestiate to recommend him.

P. C.

September 2015 I had my gaming pc upgraded with a new graphics card and while it was in the shop I also had it thoroughly cleaned of all the dust that builds up inside. Ran perfectly fine over the Winter but coming into Spring/Summer I started getting the 'Blue Screen of Death' and random complete shut downs. Tried taking it back to the shop but that was all abandoned and shut. My son asked his computer maintenance colleagues who suggested the power supply needed replacing so £50 later new power box fitted but still the same issue of random shut downs. Gave Robert at PC Help and Care a call who collected machine on a Friday evening and by Monday had identified & fixed the issue and delivered it back to me. The issue was there no thermal grease between CPU & the copper pad on the heatsink - it had all been removed during the last service !!!! My PC now runs perfectly and the cost of Roberts excellent prompt at home service was just over half what a large computer shop charges for taking the computer in to them! I highly recommend Robert and I will have no hesitation in calling him first if I need help in the future. Many thanks.

D. R.

Excellent service, doing a custom water cooled build and ran into some troubles, Robert was able to help and solve the issue for me, very grateful, 10/10

K. M.

This company is by far the best I have ever had to repair all of my PC needs. Polite, patient, understanding, always on call, and brilliant at all things tech....I will never use anyone else. Like part of the family now....even the dog loves Rob xx

S. S.

Very impressed... responded same day to query, collected laptop the next day ( adhering to Covid stipulations), recieved back the day after in full working order, also gave advice for future use and if issue should ever reoccur.

C. R.

Would highly recommend - Robert attended to look at a Powerline issue I was having and managed to pinpoint the problem after some testing, however whilst he was here he noticed that the fan on my PC was spinning very fast so looked at and fixed that at the same time for no extra cost. Excellent service and would use again.

C. P.

Excellent

L. C.

Excellent home service for a perfect price. Diagnosed the problem accurately, explained everything in detail, provided me with both the expensive and less expensive solution and manage to save my lap top for a price within my budget. I would recommend Rob and "PC Help and Care" to anyone.

A. R.

Changed over my cpu, gpu and psu also sorted out my cable management all in my gaming pc. Brilliant service, friendly and very helpful. All done in pretty short notice also. Highly recommend.

R. W.

Robert did a very good job and was very polite and punctual

S. C.

Although i didn't use Robert's services in the end, Robert was very helpful and knowledgeable - not trying to push me to spend money just giving the right advice. I will no doubt use you in the future.

A. L.

Built a gaming pc but it was faulty and had no idea why, contacted Robert and he found the issue as well as replacing the faulty component for me, very professional, amazing service.

S. M.

Upgraded, fixed and corrected this issues with my laptop for a fraction of a new one, great job

J. L.

Very good service and good customer care polite and considerate can't fault the company , top marks.

B. C.

My lap top was soon back on line and receiving email, great job, fast efficient and courteous. Thank you

S. Z.

Fantastic bloke. I have been using him for the past 3 years and he never fails to deliver. Reasonable rates is a big plus as well!

A. L.

Repair done for a custom build desktop, and returned the same day. Professional service.

M. S.

Very convenient service, Macbook was picked up and delivered at times that were convenient for me and the problem was quickly identified and fixed! Thanks for your help Robert!