Reviews of Currys. (Computer Store) in Truro (Cornwall).
Currys
Unit 1, Treliske Retail Park, Treliske, Truro TR1 3LN, United Kingdom
Description
Information of Currys, Computer store in Truro (Cornwall)
On this page you’ll find the address, open hours, more popular times, the contact, photos and real reviews of this business.
We don’t have any review or comment on this place.
Map
Open hours of Currys
Sunday
10am–4pm
Monday
10am–7pm
Tuesday
10am–7pm
Wednesday
10am–7pm
Thursday
10am–8pm
Friday
10am–8pm
Saturday
9am–5pm
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Reviews of Currys
T. 1.
For a big chain store I was surprised how good the service was.
I purchased an extended guarantee which turned out to be useful as the product stopped working.
There was no quibble or debate just instant offers to solve as there wasn't one in stock but was able to get what I wanted instead with polite help all the way.
Great service. Sorry I didn't get the names
I. S.
Went today to buy a new laptop..Great service from Curt who took all the time to explain and assure us of our purchase. We chose to include set up and this was done quickly and efficiently. Yes there was a queue but this was dealt with efficiently and with good humour.
C. M.
Quick visit, got what I needed... busy store today
Helpful 🧐 staff, can read my bike manual now... great
M. P.
A big thank you to Oliver and Ruby for helping fix my laptop today. We were seen to quickly and they were very nice and helpful with fixing what ended up being a simple problem. Great knowledge and great service so thank you!
H. C.
Visited the Truro store to look at an Apple Watch. Unfortunately you cannot try them on for size but I was lucky enough to be served by Shannon who was really knowledgable and also let me try on her own Apple Watch for size! Shannon was so helpful and friendly and deserves a pat on the back Currys! Maybe a Christmas bonus too as resulted in an expensive Apple sale albeit online due to strap availability.
l. w.
Paid for a hoover online for click and collect .Arrived 4/5 days later to collect the hoover from store,and saw that the hoover had been reduced by £20.00 i asked for a reduction or some good will gesture and was told that there was nothing that could be done as I paid on line 🤔 so basically should of paid in the store,won't be using click and collect again not impressed at all
J. H.
Connor is a credit to your team, me and my partner left very happy with the service we received from this young gentleman this morning and made 3 purchases.
S. (. 2.
I was after a washing machine and dryer, or a combo. I loved actually going shopping. I moseyed around abit, checking out pricing, functionality, look! And whilst no-one spoke to me, that was fine.
I’ve chosen the one which fits the bill, and whilst I could order online, I’d quite like to go back to Curry’s Truro, chat to someone and place the order at the end of the week. Xx
S. T.
Ordered item on line, told we had 21 days to see if we're happy but the cooker cannot work properly because some dimensions not given when purchased. Store manager, nu help.
Firstly, I should know by now that online and in store are 2 separate bodies, not just Currys, the electrical people.
It should not be difficult to change large items when they are not as advertised. Promises are made before a purchase but service poor after sales. This is a trend everywhere now
One lady in Currys was friendly and courteous, the man was unhelpful, rude and made it clear, as a customer, I was getting nothing.
J.
I got a great deal on Black Friday, a big thank you to the salesman Oliver who was a huge help.
P. D.
On line shop and collection at the store is ultra efficient. You don't need to enter the store. Just use email link and input info requested and your item will be delivered to your vehicle. Magic
D. C.
Good customer service and helpful staff with consummate knowledge of the products and services my recommendation to go in the week and not at weekends to avoid waiting
H. Q. W.
Jamie the guy who served us was absolutely spot on! Really polite, super helpful and an absolute asset to the company! Nice one bud!
W. S.
Needed a new printer and had done some previous research. Shannon chatted us through our thoughts and choices and was very helpful and knowledgeable. Thank you 😊
F.
Hi there you guys and doll's why is it so hard to get to the point where I for one knows that despite the fact of the product is what you want but you don't know what to do about it well its just easy for you to go to curry's to get just what you want the team there are really good at there jobs they presented themselves very well and only help you if you want any more details or info go on give them a call or drop in I find them very helpful go get em they're very good 😀
P. P.
Great service very knowledgeable staff helped me with finding a new laptop and a bit of helpful advice given over a technical issue I was having. Cannot fault
D. G.
Good experience. I was with a friend who was very very particular about what they wanted, and had not put in her hearing aid, so needed above and beyond assistance. Michael achieved that. His patience and attention was phenomenal, thank you xx
R. P.
Lots more than I remembered. With appliances up stairs. At least you can go & view the items.
D. W.
Great selection of Electrical equipment was looking for a new phone myself at Carphone Warehouse lots of great offers on at the moment just a shame there was no one around to help me. But will try again soon
T. D.
Wide range of goods at competitive prices plus knowledgeable, helpful staff
N. B.
Great place for your electronics but unfortunately it's a mission trying to get served, I went to currys in penzance to purchase the laptop I needed instead.
R. S.
Staff helped my parents for over 40 minutes as they selected an appropriate vacuum cleaner. Checked on details, helped demonstrate and did not rush them. Couldn't ask for more.
J. H.
Fair stock of fridge freezers just not sure of Curry's customer service record. However about only place in Cornwall to view wide range of physical stock, unless anyone knows different?
L. P.
The assistant that served us was brilliant, but could not place our online order as no connection. She tried for ages on every part of the store as we followed her around. Managers etc seemed unable to help. This was a real surprise as you would not expect this in a high tech store.
A. H.
Bit off a drive to get to curry's. Shop looks great lots off stuff their. But not what I wanted
R. E.
Well schooled and knowledgeable staff new there products very well, great advice
K. R.
Ambushed by 3 members of staff while trying to browse the store. Which is always a bit off putting. Didn't buy anything but they did have some quite good deals on.
C. T.
Oliver was amazing and really helped me with my phone upgrade
K. D.
We went into PC World to purchase a laptop. The staff member seemed very knowledgeable, he was polite, well mannered and had a few jokes with us.
He gave me good information about each price level, also what the difference was. At no point did he try and sell me the most expensive machine in the shop. Infact, he started with the low price range.
We brought a HP Pavilion 14" rose gold laptop on Monday 3rd January at lunchtime, unfortunately, I didn't think to get his name. I believe he had dark shortish hair and wore glasses. I would like to express my appreciation for all his help, manners and honesty whilst serving me.
Thank you PC World, you have an excellent member of staff in your Treliske, Truro branch!
G. H.
Love Currys... didnt buy anything today just browsing for future purchases...
C. H.
Depends on which dept...bought cooker dishwasher and extractor fan. Paid for installation only discover we needed lpg kit, store didn't tell us that. Had to pay again for private installation and removal of old cooker week before Christmas. Bought laptop last week and very helpful, always short staffed long wait
S. W.
We were late getting there near to closing time but the assistant was very negative!
S. B.
Going back to buy the product I am interested in purchasing.
V. J.
The In store staff fantastic. Your online communications rubbish!
L. R.
Extremely helpful staff. Helped us find what we wanted and made sure we knew exactly what it came with. They did not try to hard sell us any of the added extras which is always appreciated.
A. W.
Brilliant service from the older gentleman on the repair and service desk. Amazing chap and didn't try to sell us anything we didn't need. The only let down was "Mrs Clipboard" High and mighty pants who was strolling around the store barking orders at her team rather than getting behind a station and doing some work herself. I found this very unprofessional and degrading to her team who were doing the very best they could.
C. A.
Very helpful member of staff that made sure we entered and left the disabled lift safely on both levels. Very varied extensive electrical goods available
C. H.
Nice range on offer, but limited on any decent sized laptops.
Also 75" LG on display, but not able to show any media for viewing.
If you ask, they should be able to put them into display mode.
But if you want to see an item before making that online order, best pop into the shops and see exactly what your buying.
S. A.
I had to travel to Truro Currys as my local Penzance store is having a refit. I have to sort my faulty washing machine and have a look a new freezer. So at first they said I to ring up myself and sort this washing machine out. Mentioned how helpful Penzance store is so I got some help. Would like to mention Harri who was extremely helpful in this whole situation. Definitely a member of staff I'd happily ask for help again if I got stuck.
n.
The usual high standard of service, with a good range of electrical items and sometimes a good price too.
I am a fan of the see it, feel it and use it before you buy it approach to shopping. Hopefully the internet won't kill off all the shops like this.
M. S.
Very helpful staff at Curry's in Truro. Had a great experience a few weeks ago. Give them a visit plenty of goods in stock. You won't be disappointed.
A. J.
We called in today just wanting advice on laptops,tablets and speakers. Spencer certainly delivered on great information for all. His knowledge was extensive, all staff were polite and friendly, and we left knowing exactly what we wanted. Thank you Spencer!
R. M.
Thankless task on Knowhow/repair desk today- well done to Philip (morning Weds 3/2) calm, informative and with a long queue of people set to be potentially angry - I bet people are quick to complain - so I had to praise him well done Philip. Thankyou
A. J.
Struggled to find a member of staff to help with my purchase. They were busy chatting with each other. On approaching a member of staff they told me they were waiting for another customer to make a decision. I knew what I required but struggled to find anyone willing to help. Eventually I got the TV.
T. S.
Excellent staff working in difficult circumstances. We went to buy a new smart TV, but the one we wanted wasn't available. It was a huge kerfuffle and now for an extra £5.00 another TV will be delivered to our house. It wasn't at the showroom, but it was in a wearhouse somewhere 🙄
D. “. D. C.
Great shop for all your tech needs friendly staff
F. G.
Had some of the latest models and attentive staff
J. W.
I have given this a 5 star raiting as the staff were really helpful and know what they are talking about, the only downside I had was the waiting time I had, but I new that it was the lead up to Christmas and that they were busy, would highly recommend.
M. K.
Our assistant was very helpful and professional. Good range of products we were looking for, and a purchase secured.
T. H.
Had to wait a while at my first attempt. Full explanation given decided to revisit next day.
Was able to discuss my needs with a sales agent who was extremely knowledgeable.
The product I settled on was out of stock.the agent explained that the item would be available after 5.00pm next day
He explained what documentation I would need.
I arrived at the agreed time next day and the item was available.
I too it home but had some problems setting it up.
I hope by sending this email I will know that all will be well
C. H.
Went to buy a vacume cleaner. Got fast friendly meet and greet, a sales assistant was introduced very quickly. Ended up with a different make than I thought I wanted, and saved myself money too. All down to the knowledge and advice from our assistant.
L. R.
Always seems understaffed, you have to wait nearly an hour to be served because of this, it was like it before Covid, so for once that cannot be the answer. The Staff themselves when you do eventually get one are excellent.
T. K.
Brilliant. The guy helping customers outside was very helpful to everybody. Unfortunately,some customers were disrespectful to him. He handled the situation calmly and professionally. My wife and I would like to thank him(sorry,we don't know his name) for his great support and would like to praise him for his patience when disrespected by some.
M. K.
Well organised collection after on line ordering.
L. G.
Nice big store, friendly and helpful staff.
A. A.
While walking around in the store, it was difficult to tell who worked there and might be able to help answer my questions about buying external storage for my computer. But when I got to the checkout, the person there (name of Lilly, I think?) was extremely knowledgeable and answered all my questions to make sure the storage that was right for my needs.
K. A.
The store is great, if its on display, don't expect to pay & collect. Also their delivery fee is over the top!
A. B.
We went to the store just to find out about a few products we planned to buy for our new house. After having a thorough and informative demonstration of the Dyson range we were helped by Andy through a variety of electrical goods. Even knowing we had no intention to buy anything in the store that day both store assistants gave us their full attention and plenty of time to ask questions with no pressure to make a sale. Safe to say we will definitely be going back in the future.
J. H.
Nothing wrong with the store. Plenty of goods, however everything is now so clinical. There doesn't seem to be a customer feel anymore. Very robotic even the staff. Felt very awkward just looking as i felt like i was going to be pounced on any minute. Quite sad considering the staff used to be friendly and helpful without being over the top. Now all white gloss and bright lights and no atmosphere. Not a relaxing visit to enjoy new tech to. Very predatory.
C. A.
It is one of the few retailers of it's kind in the area. They stock a reasonable selection of goods. The shop is clean and tidy. The staff are helpful, though not always plentiful.
We sometimes go there when we want electrical goods. It depends on the cost and availability.
B. B.
Great place, I'd recently bought a hoover from here and it broke a month later, I took it back with the receipt and with no questions asked they swapped it for a new one. Great service and my new hoover is perfect after 3 months so super happy. Iv also bought laptops and I pods from here and the staff are super helpful and actually know what they're talking about. Highly recommended.
E. P.
Very helpful assistant helped us choose a laptop for our grandson. Good selection in store, and it was in stock
C. H. S. T.
Visited on Sunday afternoon 2nd July 17. I was really impressed by the product knowledge that the staff displayed. Plus, they were friendly, helpful and patient. I had a gift voucher to spend and didn't know what to get with it. Wandering around the shop I was asked a few times if we needed help, but never in a pushy way. The last person we spoke with 'Nathan' displayed an excellent detailed knowledge of various items and answered a range of technical questions in a clear and precise way. This experience was very positive and blew away any doubts or concerns about shopping there.
K. S. (.
Good service for picking up my order at the order, used my phone to let them know I was there and waited 2 mins for my order to come to the front door. Friendly young lady greeting people as they were going in.
A. J.
Great service from both stores in Cornwall today.
Truro helped me find the dishwasher we were looking for and at the Penzance store they couldn't have been more helpful with helping me load it into the car.
Many thanks to both stores.
J. C.
An average rating for average customer service. I did a click and collect, partly to get cashback which I wouldn't have got if I just walked in and bought. Think the staff were disgruntled cos they probably don't get any commission that way. Products are good and competitively priced.
A. S.
Super nice place and Connor was super helpful! :-)
K. D.
Excellent advice from niki, I purchased due to her advice and information she gave, was happy with delivery service and the chaps were friendly, respectful and professional. I tried to contact truro branch to say due to niki service I have purchased cooker but couldn't find contact details. Thank you niki from truro branch
J. M.
Whilst looking for smaller accessories no staff to be found, one even completely ignored me. Once I started browsing the more expensive home appliances, all of a sudden every member of staff wanted to help me
N. W.
Good shop , bit pricey on some products
S. H.
The store is big and has an excellent range of products. I have bought a washing machine here, and a laptop. The staff were so very helpful with both of my purchases. I will shop here again. There is also a free car park!
S. H.
In these colvid times, they had limited numbers entering the premises, hand gells, it is as safe as any larger store, I was picking up a pre purchased item, it was a hassle free experience, if needed I would use definitely again, the parking was next to the store as you would expect from an out of town store.
C. V.
Very helpful lady helped me with my purchase but computer went down as I went to buy it
P. D.
Very good - got what I wanted and Jess was most helpful and kind. We will go back there next time we want something new!
r. k.
Bought a lg 50" TV , the TV is great at a good price , and sales man "Norman" was very helpful and new his trade thank you.
S. P.
Generally very helpful even when busy.
Although felt a little dismissed as soon as I mentioned I didn't need or want any add on product I just wanted a laptop. Could have been better but generally what I expected.
B. A.
Thought we would try one of our favourite spots to see how they were functioning with co-vid restrictions, we were very happy with the precautions put in place, very good very helpful staff. Good food and drink, very welcoming.
m. c.
I would have given the store 5 stars as the instore staff were fantastic. However the "customer service" telephone line was appalling.
S. A.
The lady I spoke to was extremely helpful and gave me lots of advice. I was asking about phones for my almost deaf mother. She certainly helped me to by directing me to the people who could help me. I was very grateful. You really have a very caring member of staff in that young lady.
J. L.
Went to buy new washing machine big choice got what we wanted and reasonable price and good customer service
S. C.
My stepfather had a funny turn whilst shopping and the staff were very compassionate and waited with us until the Ambulance got their. Great work guys and a big thank you.
D. S. R.
A good selection of products.
P. C.
Experience in the shop was great the member of staff that helped us was very knowledgeable but unfortunately we was let down by the installation team who took one look in the cupboard and said sorry can't do that there is no isolator for the water my reply was how else would I put the last washing machine ? fitted the machine myself in less than five minutes after getting home from a days work and eventually got a refund for a installation that they couldn't manage
t. w.
Very good service from Tina. Very helpfull. Explained a lot. Good service from the lady with the clip board. Forgot name.
L. B.
Never got what I want it's easier to get it on line
M. H.
Excellent service best Currys I have been to
V. M.
They weren't particularly helpful on this visit. Seemed more interested in commission than genuinely helping me!
S. S.
Overall a good experience. Just one problem - I asked a store assistant a question about a product I was interested in. He went away to find the answer and then forgot about me. I had to approach him again to remind him of my question.
When I got home, Google asked me what experience was like, so here it is.
J. T.
I went along with my Dad to help him pick a new Phone.
R. P.
Took two laptops in for repair under service plan. Dealt with excellently by Cameron who also gave us some brilliant advice regarding computers and he wasn't pushing new sales. This is the kind of service that will keep us as customers to PC World and it is a refreshing change in this hard sell society we live in. Keep it up!
J. P.
Excellent, the young man who served us was brilliant he even carried our purchase (a rather large and heavy box) to our car.
Thank you Kyle
D. H.
Good shop great range helpful staff just not enough staff I nearly had to pay rent while waiting to pay 😂
S. P.
Just brilliant for your electrical needs good all round service as well from start to finished
M. S. (.
Car phone warehouse staff were really helpful and knowledgeable and were purchased the best contract for our requirements.
At curry we purchased a smart tv that was in stock and ready to take home. There is a queuing system in curry’s/pc world which all seemed pretty organised.
A. C.
Was looking to buy multiple items here and there was not that many staff on the shop floor, when eventually finding one he walked off and I didn't get anything I wanted unfortunately
R. H.
I was met at the door by a courteous and undemanding assistant who politely ascertained what I'd come in for, then called over another assistant to serve me. Cameron, who like me had recently moved into the area, proceeded to guide me through a demanding list of items, remaining attentive, polite and informative, without any of the pushiness or 'attitude' I've come to expect. He enjoyed his job and did it well. At the end of over two hours I left having bought the laptop, tv and phone plus broadband I'd come for. Feeling delighted and happy at what we'd accomplished. If all shopping was as good as this what a wonderful place it would be. I was particularly pleased with the way he took the time to explain everything to me. Nothing of importance was ignored, nor my silly questions. I will definitely come to currys PC world in Truro again. 10 out of 10 for patience and knowledgeable support.
K. L.
Too few sales staff, but well managed waiting for a sales person.
K. H.
We had a delivery of today of white goods and 2 out 3 of the items were damaged inside the packaging, the outer packaging was fine and we watch the 2 delivery men unwrap them, unfortunately the 2 items had to go back much to my wife's disappointments. We went straight to the shopping Truro to speak to the sales team and am glad to say they were fantastic, both items were out of stock and were not goimg to be back in for some time, the fridge freezer was no longer available so we had the one on display which was unmarked and very well wrapped in bubble for us to keep it that way and the washing we upgraded slightly to a better module which again although it meant another trip we also had it the same day, great instore service, staff couldn't be more apologetic and helpful to resolve out problem.
r. r.
All staff very friendly and helpfull. Daune and Matt the best answered all my questions, i am not very good with the tech thesse days.
A.
Queued outside for 20mins. Their Covid procedures appear extremely OTT. Hated having to browse with salesman constantly looking over my shoulder. Unpleasant shopping experience
K.
Amazing service I bought a computer in-store and had the know how team set it up. Then one of the members of staff delivered it to my door. (As live a 50 minute drive from store) with out any extra for delivery.
S. O.
Used to work for pc world and Currys I only went in for a special kettle quick boil
M. T.
Nice clean shop staff are very helpful and friendly
P. S.
It was very interesting and the staff very efficient indeed nothing to much trouble any questions asked was explained well the lady that helped us was called I
Tina .wouldn't hesitate to go again .
P. C.
The staff member who helped me was very helpful and knowledgeable about the product I was looking at
M. R.
Massive store with a large range. Staff always keen to help. Not had the bad experience others seem to have had. Understandably when it's a really busy time on a Saturday it can take longer to be served than normal but that's to be expected
G. A.
Great advice
Thank you
Nothing bought today but very happy to return in the future.
D. S.
Come Everytime to replace washer, TV etc and always get great service thank you
P. R.
Really friendly and knowledagble staff. They new about the products I wanted to buy and offered discount for purchasing more than one item when this wasn't an offer. Really impressed by my visit.
D. G.
Really helpful and understanding member of staff, Matt was his name i think, was really helpful, and didnt make me nervouse, as i tend to get anxious speaking to people, but he was really kind and helpful, and talked me through eveything. really great experience, however when i went back for the knowhow two days later, the fat girl totally ignored me and told me to ring the helpline, even though it said in my terms and conditions if anything went wrong r i had a problem, to go into store within the first wekk. but due to my first experience five stars
P. S.
An amazing service! Having had problems with this firm in the past, I found the manager and all her staff extremely helpful and very friendly on today's visit. Today's experience has completely changed my opinion of PC World/Currys and I would have no reservations against recommending this store to anyone in the future.
S. N.
When buying 'white" goods, I like to see and touch them first, and there are few places where we can do this, apart from Currys PC World. However we were disappointed to find a slimline dishwasher we liked had gone up £30 in a week, so we bought ours elsewhere, and now found it has gone up a further £10! Is this in adance of Black Friday?
P. H.
We visted the treliske store to purchase a laptop and came away with a tablet too. The salesman I think his name was Martin was very helpful and knowledgeable and had a wicked sense of humour. An easy enjoyable experience so we wouldn't hesitate to return.
C. W.
Went to get a new printer, not in stock, will be delivered tomorrow morning so happy with service, hope the printer will live up to my expectations
K. U.
I went in for a microwave on black Friday sale, they were very busy and it took a while before we were seen to but we managed to find the one we liked. The microwave was out of stock but they managed get one the next-day. Brilliant.
S. H.
Very helpful staff even though they were short staffed, got help in different departments all very knowledgeable
B. M.
OK but the young lad was reading info from a script!.. I needed some experience in answering of my questions. I didn't get it!
M. T.
Got what we wanted at acceptable price (laptop main item) with helpful staff. Only problem was laptop not in stock and had to be delivered a couple if days later.
K. W.
The only thing that lets this store down is the lack of staff when you need some help. Saying that, the staff, when you find one are friendly and helpful. One more thing to watch out for is they sometimes don't update their website often, as several times have visited the store to pick up an item they say they have in stock, only to find they do not, and hadn't for a while.
B. N.
It's ok. The best bit is that there is a costa coffee next door so you can have a coffee while you decide on which white goods you buy. Helpful staff but he just helped me look online.
t. c.
Great friendly service.
G. P.
Socially distancing system in place. Excellent organisation. You are allotted a sales assistant who accompanies you. In our case, Charlie was excellent and really helpful.
R. M.
They were thay said busy so we had to wait over 10 minutes to get someone overstock see us
We tested the vacuum cleaners our selves so when some one came over all he had to do was take us to pay not ideal. So hence 3 stars
R. L.
Felt uncomfortable, had to que for ages then had to have an assistant with me all the time, didn't feel I could stop and make decisions as my own pace, I know its all new strange times, but will shop online from now on until things get back to something like normal, all cautious for Covid-19 were in place, well done Currys, just not for me
S. M.
Good handling of entry into store. Felt very safe. Very limited stock at the moment. Be prepared to wait for some items
D. L.
I've been a customer of Carphone Warehouse and Currys for a long time and I always hit the services mostly excellent comma however sometimes I do feel that the product knowledge that's some of the staff hold could be better but on the whole I always find the shopping experience here with to be very accommodating and again I recommend this place everybody because there's lots of different variety of things to choose from if you just want to take up a new mobile phone or if you need some more specialised like a new fridge or washing machine
P. M.
Bought a new printer , rated a best buy by which magazine. Ordered it on Sunday. £29.99. picked it up next day.
Currys were cheapest by a long way.
Yiptahhoooti
H. J.
All I needed was a micro usb charger and as soon as I went through the door a member of staff said can i help and after explaining what I needed she showed me the right section to go to. Bought it and headed out. No messing about job done
N. M.
Customer care was great
J. T.
Matt was very helpful when we were trying to decided on a new TV. Selling to our needs not a target. Nice experience again from this store
B. S.
Staff member was really helpful and had no issues going above to sort out there and then.
B. M.
Always a good shop to go into good serves and everyone helpful.
C. H.
Visited recently to get a printer, wish I could remember the gentleman's name but he really helped alot when it came to picking between several options. Always worth a visit, very Covid Safe too
T. M.
If you want any electrical items then this is the place it's a big indoor area with electrical items upstairs and computers and all sizes and makes of TV's on the first floor
C. B.
Went to buy a new tablet staff was very nice and friendly and knew what he was talking about. Even though he said he hadn't used much of the item we where buying he looked up info to double check everything
L. N.
Good wide choice of goods, helpful staff and a chance and tidy store, free parking outside. Only slight down side is usually the store is full of helpful staff answering questions for customers in the store and the till usually then takes ages.
C. G.
Staff helpful, though had to order tablet on line at home, as unable to place order in store on this occasion.
C. J.
A good selection of electrical goods, well displayed, on my visit all display models were active so it was great to screen resolution on TV's, computers, laptops, and phones, really helps to make a decision, the staff are really knowledgeable and helpful, well worth a visit.
G. n.
Great price on the item I bought would recommend
K. W.
Some staff amazing, others lack the same commitment. Prices couldn't be beaten online and you could actually see someone face to face if there is a problem - they sorted out a faulty TV for me
P. B.
Really effective click and collect. Very good staff who were happy to help and keep us both safe.
M. M.
I went in to buy a dish washer and American style fridge/freezer and being quite cautious when I'm spending that sort of money the sales assistant (Lorraine at the Truro branch) was very helpful and patient with my indecisiveness , I came away feeling very happy with my choice of items thanks to her advice
Thankyou lorraine
C. N.
Didn't have what I wanted (the Nikon z5 ) but the shop was nicely laid out
H. C.
Does what it says on the tin but after searching around you can often find the same things a little cheaper but this place is easy and quick
D. C. (.
Poor quality of customer support. Staff are never around and you wait ages ready to purchase something til someone attends the tills and then they constantly try to push unwanted goods and services on you and get defensive borderin on rude when you say no
H. B.
I love the fact that you now get assigned a customer service expert when you enter. A brilliant idea during the pandemic to make sure you get what you need with the minimum effort, keep it up!
M. B.
No computer parts available has to be done online which defeats the object of "pc world" I drive 36 miles for graphics card and psu so find they dont sell in store
L. W.
Huge array of electricals they have everything from go pro's to oled tv's the staff were suprisingly helpfull. Clean and well presented, a pleasant experience.
B.
Friendly staff good advice given about various products. Only problem is owing to covid products not avaible or long delivery date hopefully this will improve as time goes on.
A. L.
The lady that served us was very helpful as are all the staff in Truro store, we have shopped there many times in the past and will continue to do so in the future.
M. P.
Lovely stuff just looked round but didn't need anything today
H. G. S.
Bought a dishwasher quick to pick up from pick up point. Essential dishwasher was broken though door leaker. Don't recommend product
J. A.
Great social distancing measures in place, you get assigned your own member of staff to help out, big thanks to Jordan for helping me find a new laptop!
K.
Excellent service, very wide range of products, and the washing machine we wanted had £120 off, so a very pleased customer here 👍
M.
We were well looked after by Lilley at the Truro branch and given good advice about All in One computers. Much appreciated...
L. O.
Good store for all electrical appliances.
L. H.
Just bought a Dyson V10 from the Truro store. Josh/Brad were fantastic both very knowledgeable and a pleasure to deal with. Highly recommended.
K. A.
Had to wait in queue for sales person after 40 mins left shop
S. S.
Staff very helpful and have a good insight on the products they sell. It's a big store that stocks most house hold appliances and lot's of gadgets for the geeks out there!
J. C.
Very helpful staff
M. L.
Great customer service, especially like the click and collect where they bring your order and just pop it in your boot!
s. b.
Amazing service today after returning a faulty product. Rude customer in front of me was dealt with professionally in spite of the customers rudeness.
Will come back again
R. B.
It's generally a bit too busy most of the time and so getting assistance can take a while. Having said that there's usually a good range of products on display.
K. w.
Lovely staff members. They were really helpfull especially the young lad by the door sorry i cant remember his name. Young lad with fair hair
G. T.
Ordered my item online and it was ready to collect in 20 minutes. Drove down to Truro and parked outside. A currys guy was outside and took my details. I had my package and drove away within 5 minutes.
J. G.
Very helpful and friendly staff who were to help and spent time talking about the different products available, then didn't pressure for a quick sale when I wanted to go away for a while to think about them all.
N. J.
Staff are always helpful good lay out of the store everything is easy to find.
e. c.
Now I'm no computer expert but the poor chap that dealt with me really didn't know how to use his little computer station but we got there in the end and I left with what I went for ideal
P. R.
Very busy as it was black Friday the staff were very polite and helpful we got what we wanted we go back next week to collect it when all the bits are installed
D. A.
Nice place but service was a bit slow. Once seen the assistant was knowledgeable and coutious - nice try but only 4 stars due to the lethargic start! X
R. H.
One of the better set out Curry's PC World. Very wide selection of equipment.
T.
Great customer experience
Bought a new set of headphones great experience all together
J. S.
The staff were really great at sorting out things with you as well quickly.
M. J.
Good for product choice and pricing, but never has enough staff so you are always waiting to get any advice.
M. K.
Looking for laptop to replace desktop. Thank goodness for another customer who was more experienced on laptops who confirmed my decision as to suitability of my decision. Many thanks for your help.
S. O.
Easy parking. Friendly, helpful staff. Bought what I intended to buy
I. H.
Great service from Simon in the store, very helpful and good product knowledge!
J. W.
Only looking around but add some good deals
C. S.
Great selection of goods in all departments. Plenty of staff available if needed.
G. T.
Very good attentive staff, answered all our questions. Unfortunately as today was a busy wet Saturday afternoon, we had to wait for a member of staff to help us.
J. P.
Was greeted straight away and asked if we needed any help, sales assistant was brilliant.
I. K.
Black Friday deals on, not enough sales assistants, had to queue to be attended to.
S. W.
Went in on the off chance they may have an adaptor for a digital picture frame, unfortunately not. So my rating is for this visit only.
L. H.
Wide range in store. Helpful knowledgeable staff. Lift to upper floor if required.
Prices compare favourably/"price match".
C. F.
Recently bought a printer and it works quite well. Have a wide range of equipment and offer a reasonable price. Pretty good.
A. S.
Brilliant place to shop in difficult Covid times. Friendly polite staff, every measure taken for customers safety.
D. P.
Could be a bit more efficient but really have no competition so staff not really bothered and knowledge not great other than what they need to sell to get their Cormission.
G. M.
Fantastic and pleasant service on 17/07/2020. Operator 33 Andy dealt with us and made things easy for us. Thank you
M. L.
Good but was up sold and pushed not to read contract.
L. B.
Excellent customer service from LUKE - very helpful, answered all my questions prompt and professional. ⭐⭐⭐⭐⭐
M. H.
Very good website and when open a very well laid out store, just used the click and collect service very good 👍
D. M.
Worth checking stock in advance, but they had exactly what I wanted. Staff really keen to be helpful
C. C.
Don't really like what they have done with the place, now mixed with curry's and unfortunately with carphone warehouse, found it hard to find what I wanted, used to be a lot better, imo.
Best part is next to Costa
C. A.
Bought a smaller laptop here one member of staff that went beyond help was a lady called Taz who was amazing. Loved her.
M. B.
Always helpful staff. Good variety to look at. Have purchased quite a few items from them.
S. B.
Drove an hour to get something that was supposedly in stock on the website only to be told it wasn't and that the website wasn't always clear.
A. S.
Very helpful staff
S. M.
Good size store with good selection of electrical equipment. Helpful staff, plenty of parking space.
L. B.
Good products terrible customer service to interested in selling insurance they got delivery details wrong I ended up staying in two days for delivery once for them not to be able to install wrong details given then for them not to turn up at all I then had to revisit the store to reorder the goods to rebook delivery and they finally delivered.
P. B.
You may be able to get the products sold here cheaper online but the customer service I received was great and they weren't pushy for the sale at all.
N. L.
Great store, with really nice sales team. I always found they are really helpful.
t.
Can remember the days ud go in to currys/dixons/comet... And u not be able to look with out someone there helping u not any more u have to search for someone then there nkt sure on the answers any more they Google it to find ur answer.... Not as good as used to be nor as helpful
Y. S. H. B.
very helpful staff
L. H.
Staff were helpful, very pushy though on buying extras. Good service speed, good location, ok selection of goods on offer. Standard curry's experience
M. J.
Nice modern feel. But lots out of stock and some of the sales staff are too heavy on the up sell. Puts me off going in
F. M.
Had to ask for help as couldn't find Laser printers. Turned out there were none on display. Assistant thought Brother no longer existed and advised us to buy online. Astonished.
A. c.
What service thank you they couldn't do enough for me and my new tablet also had 4 staff members ask if I was being seen to or served while waiting for my new tablet payment plan was good value for money and customer service was great thank you Scott and the team for helping after I had a very bad customer experience in the Plymouth branch will be using turo store again
A. J.
Have bought several items from here and always had a good experience. Trained polite staff
s. j.
Very helpful staff and I would shop there again.
D. 9.
The shop has lots of computers and electronic devices. Prebuilt gaming computers are overpriced, a 2060 I5 machine does not cost £1399
L. B.
Baught the wrong item. Staff was fantastic in exchanging the item no quibbles very professional Grateful
c. a.
Taz who served us was brilliant she set up my fitbit and explained everything she was amazing would definitely go back
M.
Currys are much better than they used to be, much more competitive pricing. I wish the staff would stop trying to push their overpriced insurance though it does put me off.
J. P.
Amazing staff. Very knowledgeable, very friendly and nothing too much trouble
S. R.
Excellent service, brought a dishwasher and two guys brought it out to the car no trouble at all
A. M.
Very helpful staff
A. P.
Good selection of deals, better than most other local stores. Easy to find what I was looking for.
E. S.
Staff are always friendly and happy to answer questions. They usually have some good offers too
T. T.
Good stock but always busy (good for them) but service is slow. Check out took ages.
P. M.
The man that sold me my shark's hover was very professional customer service top class he was called conner
P. B.
Very busy on black Friday but there were lots of helpful staff and dome good deals.
L.
Not the greatest selection of monitors available but often have things I never new i needed until I walked in.
S. K.
Wonderfully helpful assistant at Truro Curry's Lorraine answered all our queries about fridge freezers. Very happy with the customer service.
C. J.
Paid online to collect at store, notify when in car park, goods brought to car, easy.
e. 6.
Excellent service from Bailey a very good salesman who was very patient with two awkward customers and we got what we wanted
J. M.
Seem friendly enough. Very well presented.
T. M.
Staff neither very interested or particularly knowledgeable. Prices not very keen either although they did have stock
P. C.
Pickup was great and easy ln and out in 5 minutes
G. W.
Knowledgeable staff and helpful on our 2nd visit, our 1st visit was not a good one so lucky for them it improved on their 2nd chance.
A. S.
Good friendly staff who are always happy to help you find the best things that you need and always good service!
C.
Really helpful staff sorted out a problem with expired vouchers for me. Top drawer service from Jake, Aiden and James
Y. C.
Extremely helpful staff, they were pleasure to do business with, would definitely use this store again
S. B.
Managed to get what I want but not many TVs in stock to take away
b. j.
I went to buy a gas cooker today and was surprised to find out it wouldn't come with hoses to fit but it could be fitted and the old one To be taken away for another £100 not what I was expecting
s. h.
Staff members very helpful
J. C.
Staff were friendly and well informed. However I would have been better off buying on line.
T. R.
We looked at cookers.
C. C.
Slow at tills taking information re email address home address post code.etc not nessasary.
W. W.
Friendly and helpful staff. A reasonable size store with a good range of products.
J. E.
Cameron in Carphone Warehouse is excellent with his help . A really nice guy.
g. r.
Very helpful assistance from sales guy. Prompt efficient service and he knew his stuff thanks
I. S.
Typical large shop completely impersonal not that helpful and really only interested in parting you from your money. In no rush to visit again
M. M.
A good range of electrical appliances, including Carphone Warehouse & PC World. Can be busy on Sundays
M. M.
Very helpful and informative assistant
Most greatful for his help l'm sorry l don't know his name but very pleased with my purchase
T. B.
The service was great. The staff was helpful.
R.
Matt was really helpful and patient helping me choose a laptop.
R. H.
James really knows his stuff. He had all the time in the world to help me with a new PC for my daughter for university
J. W.
Covid opening times are a bit wierd 10am open?
Covid safety measures are very good.
H. R.
Quick and easy to use. Ordered online, paid online and collected in a local store. Simple!
S. S.
The item I wanted was not on the shelf they said they could order it in for the next day but I needed it that day but very helpful
S. H.
Gets phone call at 19.45 will not receive my cooker tommorow at least for another week not a happy customer so I go in to the shop the manageress went above and beyond can not thank her enough
R. J.
It was very good helpful staff 👍🏻
C. C.
We've been using PC World for many years and have spent quite a bit there!! The latest items were for the grand children's' Christmas presents!!
R. A. A.
Great accessible parking, great choice of products, no hassle shopping, advice available if needed.