Reviews of Worcester Computers. (Computer Store) in Worcester (Worcestershire).

Worcester Computers

80 Reviews

77 Comments

Computer store

Computer repair service

140 Ombersley Rd, Worcester WR3 7HA, United Kingdom

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Description Map Open Hours Reviews Contact Photos

Description

Information of Worcester Computers, Computer store in Worcester (Worcestershire)

On this page you’ll find the address, open hours, more popular times, the contact, photos and real reviews of this business.

This business has received very good reviews from their customers, so probably it’s a place you should try if you are looking for this kind of services.

Map

Open hours of Worcester Computers

Sunday

Closed

Monday

10am–5pm

Tuesday

10am–5pm

Wednesday

10am–5pm

Thursday

10am–5pm

Friday

10am–5pm

Saturday

Closed

Reviews of Worcester Computers

G. S.

I can't recommend Worcester Computers highly enough. Brett was brilliant through a protracted gaming PC pre-sales process as my son chopped & changed spec requirements. Brett was patient and provided excellent advice. Thanks to Daniel too for his help. The PC they built us is brilliant and I feel we're in safe hands if there are any glitches down the road. 10/10.

I. S.

Brett and his team always provide top quality 5 star service. I was in true dire straits this time with a scam on my computer which needed professional attention. Thankfully it got sorted by the ever efficient Brett - thanks again -Irene

B. F.

Have used these guys for a while and they have never let me down. It seems that Brett in particular has a really rounded knowledge about tech in general and this really comes across in his character. I mean this, Brett, as a compliment, if you’re reading this. They have sold me, upgraded and advised me for maybe 7 or 8 years at time of writing and I’ve never been disappointed. Over that time, as you would, I’ve had other friends or family look at my kit and they, more knowledgable than I, have always said I’ve had a good deal, and of course I’ve experienced the excellent service first hand. Anyway, review has been left as they’ve just rescued my gaming PC for me after I made a boo boo. Yet again, top notch. 100 stars ⭐️

R. P.

Zero complaints. Were able to fix a problem with my CPU temperature which other local PC repair stores were unsuccessful with. Friendly, helpful guys, and Brett can talk your ear off about games. Definitely recommend.

R. M. T.

My mum/Jo Terry, got her computer back ASAP!! They were very nice too!!

S. C.

Rare review. Met Brett at a conference at the NEC and happened upon the Worcester area on my return to the States due to a diversion. Was delighted to be educated in how to pronounce ‘Worcester’ (it’s the same as Worcester Sauce my US brothers and sisters) and meet the up and coming team associated with Worcester Computers. These guys are going somewhere! Get involved.

J. S.

I’ve used Brett and his company for about 15 years now and have never been disappointed. Brett was on holiday the other week so I reluctantly had to call upon another company as I had an emergency. Needless to say it was a fiasco. Upon Brett’s return he sorted my problem in his usual ‘efficient’ (sorted a problem within maybe 5 minutes which had the other ‘so called’ experts flummoxed for 3 days) manner. An absolute diamond. Will recommend until the internet is out of fashion!!

S. T.

Had an faulty Dell laptop that another business had quoted me £150 to fix. I was ok to pay this but wanted a second opinion so visited Brett and Dan at Worcester Computers. They fixed the issue while I was there (motherboard fault) and charged me £40. Brilliant service from 2 very likeable lads. Would recommend.

S. T.

Brett and his team installed a full Ubiquity network in one of our new property developments with 16 new apartments and offices. He advised from the get go and was on site in the final day installing access points and configuring the whole system. This was October last year. I have waited until now to leave a review to really ‘test the base’. I can honestly say, we’ve had consistent and reliable internet in all 16 rental apartments, no internet drop outs, no client complaints and Brett and team have been on-site when called upon, in super quick time. This is how a business should run, and they allow us to run our business as we need. We are in the process of developing several new, larger developments around Worcestershire and Birmingham, and the team at Worcester Computers will be our first call. Sam (on behalf of Venture wealth management and NC Architects).

B. F.

So glad these guys are back open now. Pros all the way, and knowledge beyond words. Brett was able to sort a problem within, I'd say, 7 or 8 minutes, to be exact, that another firm had been waxing over for months. I deal in fine antiques, and rely on my technology to get my work done. I don't pretend to undertand it (who does!?) but Brett and his collesague Dan were courteous, polite, patient and more importantly, diagnosed my issue immediaty and fixed it. And it's still working! Astonishing service. Can't recommend more highly.

C. F.

I work for a company with no fixed office, which has many advantages but means that there is zero IT support to turn to when it is needed. I needed some help installing a few things on my PC and resolving an issue with my laptop keyboard. Worcester computers were really quick to respond over email, were very happy to comply with our companies invoicing systems and when it came to the actual call out, Brett was helpful, professional and very patient with my lack of IT knowledge. He was able to come to my home, was very nice and very efficient. All in all very satisfied - I would recommend and will use again as and when I have need.

L. M.

Visited today after the bank holiday. After an update my Dell laptop has a bit locker error which all sites on Google and another local (rainbow hill) company said it couldn’t be fixed. I was told I’d lose all my data which I could not afford. I spoke to bret at Worcester Computers at 11.30am. By 2pm I had my laptop back, unlocked, and backed up. To say I’m over the moon would be an understatement. Absolute find. Recommend 100%.

S. M.

Built me a gaming PC for my son for Christmas 2021 despite being told by various vendors online that I wouldn't be able to get anythng decent in time. Currys are useless, I'll never use them again now I've found this lot. Brett and Dan were great and my son is over the moon with his 'christmas and birthday' pressie. From my initial enquiry to the first visit to sit down and discuss, they talked plain English, and were very patiet and took the time to explain the whys are wherefores of everything. Perfect service.

A. C.

Okay so it's hands up time. I wouldn't usually review like this but following the pandemic I want to support local businesses. I bought a gaming PC (against advice from Worcester Computers, I admit) for £599 from Fierce. It was, from the start, an absolute bag of s.... I ended up calling Fiece Customer service (non existant) and got nowhere. Brett and co got me sorted fast. Wheat I relaised was however, was that my machine wasn't up to scratch. So I have ended up scrapping it (given it to the son for sachool) and buying a 'proper' gaming PC, after a lengthy consultation. Now I play MS flight simulator as much as I can. And my wife is delighted. Happy wife - happy life. And this is thanks to the kind folks at Worcester Computers.

K. M.

Spoke to Brett tonight at Worcester Disco festival. Felt awful asking for advice at a party with his kids but he kindly took time to listen and suggested a solution. I just got home and tried it and it worked! Genuis! Currys and Bits n Pieces weren’t able to sort and Brett let me pick his amazing brain and he came up with a solution for my mis-functioning Macbook within minutes. Totally recommend this guy and his business and I’m getting a new gaming PC for my son off then back of this. A true gent!

J. S.

Far be it from I to frequently leave any sort of feedback by way of review however after such a delightful experience last week with the company at I felt it necessary to say that they took to time and patience to understand an old fuddy duddy and technophobe that my confidence with my laptop has now been restored! A wonderful company that I only wish I had found years ago.

Helpful, expert, friendly support - go over & beyond expectations with our problematic pc repair & recommendations, highly recommend

A. S.

I had my Mac go wrong during lockdown, and Apple recommended this company in Worcster. It's a little drive for me as I live in Bromsgrove, and it was explained that work was taking longer than usual due to the pandemic and everything happening (which is to be expected!) but when I managed to get the compnay to look at it, they were so professional and friendly, I was sure the wait was worth it - and it was! They saved all my data and rescued my 2014 Macbook Pro - I thought it was a goner! Thanks so much to Brett and Worcester Computers. I'll be using you all again (although not too soon I hope - in the nicest possible way !!!!!! :)

I. P.

Built me a pro photography PC. took a week or so for the team to actually call me (they did email and explained they were busy) but I wanted to support local and it was worth the wait! I have over the last decade bought machines from many of the large online firms like chillblast and overclockers but this build, and the whole experience from consultation to ongoing updates to install were a dream. I won’t be going anywhere else!

R. S.

These guys built me a brilliant new gaming PC I wanted specced for VR and Flight Sim in a little under a week, and against the odds managed to bag me a 3080 and a 2080 for another machine. Its a lovely build ans worth every penny. I will try to post some pics. Full RGB and water cooled. My business partner is really into pc builds and says it’s the best he’s seen. Would recommend. RS

T. D.

I have used Worcester Computers for my business and personally for over 10 years now. The team are always great to work with, clear, conscience and helpful. Apple referred me to Bret a few weeks back and having had a much higher quote from another business, Brett simply changed a cable and got me working again pronto. Yet again impeccable service. 5 star.

H. R.

Always available to try and solve the problem. If you require a purpose built computer visit Brett

S. L.

I bought a couple of reconditioned Apple iMacs about 4 years ago from here, and I have just bought 2 more. I shopped around, I'll admit, but they couldn't be beat on overall service, attitude and price. Very happy!

R. B.

Heard good things, didn't disappoint. Had to wait for an appointment but once made and in store, a great experience! Computer: Macbook Laptop Problem: Slow Problem resolved in under 24 hours!

M. S.

Okay so confession time - I haven't actually had an 'paid' business with Worcester Computers, but I wanted to write a review to reflect my positive experience with this local, family run buiness, whom I am ken to support in some way. I had a Macbook Pro problem, which upon speaking to Apple, they sent me to Worcester Computers. Without going into a long story about what happened, I spoke to an authorised Apple engineer at Worcester Computers, by name of Brett. He was able to help diagnose the issue that Apple couldn't, and as a result we had several converstaion about costs and options. Now, I still have said laptop, and it works, as Brett helped poiunt me in the right direction. I found the help and advise and manner in which I was delat with by this firm as first class. The result was that there was no chargable work done, but I am now much more educated (about my laptip anyway) and the next time I purchase ANY computer hardware, Worcester Computers will be my first port of call. Supprt and help that was delivered in a manner that is RARE these days! And believe me, I should know! I have been a customer service consultant for over 20 years for people including (but not limited to) Disney, Merlin Entertainments, Sky. First class.

J. P.

As a graphic designer and an avid gamer I rely on my computer a lot and for the past couple of weeks the fan began to break down causing immense frustration. Luckily Brett came to the rescue and provided a quick, effecient and cost effective fan replacement and now my computer is running as smooth as butter and is tip top again! Thanks Brett!

J. R.

Honestly, I don't think I could have asked for much more from my experience with Brett and Worcester Computers. My 2011 iMac developed a major fault leaving it completely unusable and with me unable to access any of my data. I hadn't made a data backup previously (it was always one of those things that I would 'get round to' but never did) but Brett was able to retrieve all of my important files, photos and music with no problems. He also worked tirelessly to get the issue resolved and kept me updated on a daily basis as to the current situation with my computer. Although I have a relatively sufficient technical knowledge about computers I'm by no means an expert, but Brett always explained in clear and concise terms to me so I always understood the situation. Brett's manner is very personable and nothing is too much for him. He is always very welcoming to visitors to the Worcester Computers shop and actually makes the experience of having your computer fixed an enjoyable one! In addition, the music which is played in the shop demonstrates excellent taste and you can get AMAZING coffee while you're there! I have absolutely no hesitation in recommending Brett and Worcester Computers if you're looking to fix your machine, buy a new one or get one built - Worcester Computers handles all three (and more) with total ease. If you're not convinced now, pop into the shop or give them a ring and I guarantee you will be.

M. F.

Thanks Brett for your expertise in updating our company's computer system. I really appreciated your efficient and friendly approach during a challenging period of transition at work.. Thanks also for resolving our computer issues at home! Would highly recommend you to others.

S. A.

YES!!!! Saved my photos, saved my Macbook, saved my life (if the wife had found out!!!). Amazing service and well worth the journey. Recommended by Apple in Birmingham as my Mac is out of date (2015?!) made a phonecall, drove down, 24 hours later, I can sleep again!

s. c.

I was recommened this company by Apple in Birmingham (I live in Bromsrgove) when we found my Macbook was out of warranty. Worth the trip! Very happy. But call first to make appointment as was busy! While we were there they were very busy but handlied it very well!

J. S.

Rebuilt my PC Specialist gaming PC with some new parts after some advice. Computer now runs amazing! Much better. Very happy with Brett and his staff.

J. V.

Continued great support by Brett and team this time getting mne and my colleagues set up to work from home during Covid-19! Always knoweldgable and friendly. My go-to IT support company!

S. L.

Son's gaming PC wasn't working any more, Fierce PC not interested despite it being less than 12 months old. Brett and his engineer showed, and more importantly, expained in plain English, what was what and why the computer we had bought was failing. Needless to say they rectified it and it now runs better than it did when new! I know where I'll be getting my next PC from! (and it aint Fierce!). Stu.

J. S.

Wow, had to book these guys well in advance but worth it. Sorted my home network for the family, all can stream and play online at the same time now without arguments! This on it's own was worth the bill! Also treated myself to a new gaming PC which is better than any I've ever bought from any other company. Warzone at 1440p on a UHD monitor, everything on max inc tessalation. Amazing experience. Even demoed the PC in the shop for me and set my Steam up and everything before I left! 1 BILLLION out of 10.

P. R.

Like another user has already said. A really worthwhile experience. Places like these are a state find and I always find Brett helpful and courteous. Fixed my broken MacBook and even my sons gaming PC. Great find. Can be busy so worth tuning in advance, but like I say, worthwhile Paul R. Worcester.

E. C.

Brett and co are absolutely fantastic. They've answered all my queries over the years with my business and been there to support me when I've needed them. A1 service, from a small business owner, I'd highly recommend. As others have said, a very worthwhile experience.

E. H.

A great find! Has helped me get set up on an iPhone, iPad, iCloud, a new iMac and best of all, I UNDERSTAND IT! Such good temperament from Brett and the team, patience, impartial advice, plain speaking and exceeded all expactations. I really couldn't recommend highly enough, and I'd have to admit that if I had read this statement I'm not sure I'd have believed it, but they really have 'changed my life'! Really! Internally in your debt. Thank you.

C. V.

I need laptop fix as I am foreign students. This company pick me laptop up and deliver back to me for good price. I very happy. I wish they had shop in Porto! 😆

S. B.

Macman! Or should I say SuperAppleMan!? Brett saved my life (or should I say about 3 years of work on a PHD which I thought was backing up to the cloud. Plain speaking, friendly and very thorough and obviously experienced. Apple aren’t doing repairs due to Covid so recommended Worcester Computers. Apple just did them selves out of business! Very greatful for the help. 10 stars! (Out of ).

B. M.

Replaced the screen on my Macbook, much cheaper than Apple (but was recommended by Apple - figure that out??) Will use again. Also worth noting carries some excellent accessories. This isn't listed on their website.

K. Z.

Fixed my laptop in super quick time and. Is it works better than when it was new! Delighted with the friendly and knowledgable expert service.

P. R.

Wow. What service. Arrived with my old (so Apple told me) iMac, parking out front - perfect. I was greeted by an engineer who kindly helped me with the beast from the car. I had just been to the Apple store in Cheltenham who had told me my 2011 iMac was in fact, obsolete and they couldn't help me, but suggested I buy a new one! Well, I'd rather hang on to my £3,000 after visiting Worcester Computers as they sorted it right out! New SSD, all my files, the machine flies! It's like new and perfectly suits my needs, so thanks all at Worcester Computers, and Apple... what are you playing at?!.... So so so so so happy. This is the first review, on a business I have EVER left, but I felt the service I received today justified it. The other reviewers are right. Top top top. Thanks!

M. M.

Brett from Worcester computers has just returned my Mac to me with new hard and ram etc. The service has been brilliant and courteous and they are a company you can trust with your data and computers I have been searching for a Mac expert and am delighted to have found one.

I’m very happy with the services provided by Worcester Computers. Transparent communication on system issues and maintenance status, personable and professional advice from Brett on some Mac related questions I had, and an affordable end receipt - can’t ask for much more!

D. T. k. K.

I can not THANK Brett enough, even in these very diffcult times we are experiancing at the moment. He went above & beyond fixing my Mac of malwear. Not only are we experiancing a phyiscal virus we are also facing cyber attacks. Brett made everything so easy for me to fix my Mac, It is now running sweet as a nut, I can now join in with facebook Live DJ videos. You are a computer hero in my eyes. Cheers B. STAY SAFE

E. S.

Great service, good communication and friendly approachable staff. Brett managed to repair the hard drive and save my data which for me was priceless. Would highly recommend. Thank you!

D. S.

Saved my Macbook Pro from my cup of tea! I didn't have a backup and the team here managed to rescue everything, in double quick time also! To say they saved my nellie is an understatement! Mental note - do not drink next to computer! Thankyou from the bottom of my (our - family pics saved!) hearts!!!! Merry Christmas!

C. A.

Couldn't be happier with the service from Worcester Computers! Brett was fantastic, he kept me in the loop throughout all the work which was great & got everything sorted so quickly!!

M. J.

Gaming PC was going squiffy. No clue what to do. Took it to another local computer shop on Rainbow Hill - they made it worse. Took it to Brett - fixed within 24 hours. Whhhaaaaaaaaaaaaaaaat???? Well pleased.

Very worthwhile experience. I always try to look locally for goods and services. In this case I am happy I did. Brett and the team looked after me and I appreciated their advise. Will recommend to friends.

J. M.

Thank you so much Brett for repairing/correcting my laptop recently and for your patience in assisting me to use and access it properly once again. I am grateful to you and your staff for being helpful in every respect.