Reviews of Proficiency Design and Build. (Construction Company) in London (London).
Proficiency Design and Build
31 Fortune Green Rd, London NW6 1DU, United Kingdom
Description
Information of Proficiency Design and Build, Construction company in London (London)
On this page you’ll find the address, open hours, more popular times, the contact, photos and real reviews of this business.
This business has received very good reviews from their customers, so probably it’s a place you should try if you are looking for this kind of services.
Map
Open hours of Proficiency Design and Build
Sunday
Closed
Monday
8:30am–5:30pm
Tuesday
8:30am–5:30pm
Wednesday
8:30am–5:30pm
Thursday
8:30am–5:30pm
Friday
8:30am–5:30pm
Saturday
Closed
Reviews of Proficiency Design and Build
S. M.
I have to start by saying I’ve never left a review before for a business, however Proficiencey have been truly amazing in every way, so felt this was deserved and necessary.
We started our design and build with them in July 2021 and in an incredible 8 months of hard work they have completely restored our 5 bed Edwardian house in North London, including a rear extension and a large loft conversion with double dormer.
Toby was our project manager and Viktor our site manager and together they made our journey so pleasurable from start to finish. Also Ric was a brilliant architect, listening to our ideas and always willing to help and give his much needed advice.
Toby has been everything and more we could have ever wished for in a project manager. He’s been organised, responsive, patient, calm and always willing to give us his time. He’s got a great eye for design and quality, ensuring precise detail where’s needed. His communication has been faultless, always replying to messages and emails immediately or returning our calls. He’s run the project smoothly and helped us visualise and adapt our ideas along the way, creating the amazing house that we have today. All round lovely person and we can’t thank him enough!
We found Viktor a pleasure to work with and an extremely skilled site manager that we could trust and depend on everyday. Such a hard worker and always doing his best to please us. The quality of work is outstanding and speed of the project has been thanks to Viktor and his workers. We’d like to mention Mark (the roofer) stood out to us as a great and very skilled worker.
We’ve ended up with a house even better than we could have ever imagined and this wouldn’t have been possible without all their hard work and dedication to our project.
I have to agree with other reviews when they say they have never experienced service of this quality from builders before!
I’d highly recommend using Proficiencey and we certainly will for all future projects.
A BIG thank you to all the Proficiencey team!
I. F.
We hired Proficiency Design and Build in January this year to build our extension. They were absolutely amazing. January was not a great month in the UK weather wise and also with Covid but these guys were always upbeat, professional, and they worked tirelessly to get the job done.
Toby the project manager was always there to answer any questions and give advice and he came around to check the project every few days which we have never had from any other building company. Besi was the site manager and he worked incredible hard throughout the whole project talking us through it all step by step.
We have lived in London 17 years and over that period of time we have hired quite a few builders, plumbers, painters etc. Proficiency Design and Build exceeded our expectations! I would highly recommend this company.
R. G.
Proficiency has just completed the renovation of our flat. We are extremely pleased with their work. It was a multi-trade project , and all elements were carried out with the utmost professionalism. Problems were anticipated and resolved in a timely fashion. As a result we have a high quality finish, completed in time , and within the anticipated budget. There are excellent personnel employed to smooth the process. Thoroughly recommended.
V. V.
After lot of thinking we selected Proficiency for our new build. Nearly in a week it was clear that we have selected the good builders. House was built in time with professionalism. Jimmy, Besi and Luli are the best team together. They understand clients very well. We thank them to deliver the fantastic job. Highly recommended with full confidence.
A. G.
Proficiency was recommended to me by friends who were incredibly happy with their work. As a result, I worked with Proficiency on the refurbishment of my flat, including design for an extension, strip out, reinstating the old flooring, complete rewiring, moving & installing new radiators, remodeling the bathroom which included new plumbing, tiling, installing underfloor heating and turning a cupboard into a walk-in shower, as well as decoration of several rooms.
This was the first time for me to take on such a project, and I found Proficiency incredibly helpful, reassuring and transparent on both, timelines and costs. Shout out to the best team Besi, Toby and Phil who were a dream to work with, providing regular updates, patient hand holding and generally went the extra mile wherever possible to ensure work was delivered at its best standard and to my ever changing mind. Furthermore, all their teams were trustworthy and incredibly friendly, which I found very important as I already lived in the flat throughout part of the work.
I can highly recommend Proficiency and once the extension plans are approved I will not hesitate to continue working with Proficiency.
L. M.
We undertook a big project – demolition of an old extension, double floor extension, garage conversion, internal remodelling and full refurbishment including re-plaster, re-wire and re-plumb. We were complete novices so spoke to 6+ different building firms to get quotes, and Proficiency were the most impressive from the start. Their dedicated contract manager Phil worked with us in detail which is what we wanted, always giving quick responses and never pushing us to just get started and worry about the details later, which is what we experienced with some other firms. Having Phil manage the quoting stage is a real bonus.
Our project started just as the first Covid national lockdown began (to the day!) which was hugely stressful. Proficiency were amazing during this period. The site shut down for just a couple of days while we all figured out what was going on, but after that things carried on as normal and Proficiency progressed the project at a speedy pace despite the obvious difficulties.
We had a mixture of management from Jimmy (managing some of it through the lockdown), Viktor (our site manager) and Toby (our project manager). Jimmy is great at picking things up and it was reassuring to have the owner across things during the difficult lockdown period. He was happy to meet us on site on Saturdays to talk through the progress. We mainly dealt with Viktor and Toby after that who we really liked and developed a good relationship with over the course of the build. We really valued their input and ideas. They were happy to have site meetings in the evenings after our working day, and took time to go over everything. They are just very nice people who are easy to get along with and work with and who you feel you can trust, and that’s who you want to be working with doing something like this. They also both have a great sense of humour which is important in a stressful project like ours.
There were inevitably frustrations and disagreements at points along the way, as is to be expected in a big and complicated project, but we were always able to sort these out with Proficiency and come to a reasonable solution whereas we could see that with the wrong building firm disagreements could escalate quite easily.
Proficiency really care about the final result – they want it to look amazing too, and that really comes across in the detail they go into and the advice they offered as we worked through the project. They are also really great about coming back to sort anything that isn’t quite right – they are not the sort of firm to just do the job and never be in touch again.
On doing a big project generally, I would say do not underestimate how time-consuming and stressful juggling the finances and your job/other commitments all at the same time can be. When you’re opening up a house in the way we did there will be things that come up that have to be dealt with that you didn’t budget for. The more you’re opening up, the more problems there are likely to be, so you really need to have a healthy contingency, plus another contingency for ‘optional extras’ that will come along the way and at the time won’t feel optional when you’re pouring your heart and soul (and all your savings!) into it.
In summary, we would absolutely recommend Proficiency to everyone and we hope to use them again in the future. Our home has been beautifully done and we love it. Many people who have come round, including tradespeople, have commented on the high standard of the work. Every day we are still being wowed by it and we can see that if you choose the wrong builders that could easily not be the case. Having worked with Proficiency for over a year we very much trust them and we also know they would always do a wonderful job.
Highly recommend – five stars!
M. R.
After experiencing bad builders (both work wise and attitude wise), Proficiency was a relief to find and work with. They were recommended by our friends who's flat they had renovated. The proof was in the pudding, our friends were extremely happy and we could see the difference in finishing.
The team from proficiency is extremely professional, honest and upfront right from the start. They can seem pricy but the quality of work, service, finishing on time and their overall attitude makes the experience extremely stress free and absolutely worth it. I had renovated my bath a year ago (which is now going to be redone by Proficiency) and it was extremely stressful for a small bathroom and had lot of hidden cost.
They were in constant touch throughout the project and also after the project. Their work comes with warranty and they stick along to fix anything required.
For us, apart from the overall experience, the things that stand out is project management, time management and the service provided (being provided) by the entire team (including the electrician).
I highly recommend this team and will very happily use them for all my future projects
A. S.
We worked with Proficiency for a full conversion of our apartment, including glass extension, garden remodelling, reorienting of floorplan to create two bedrooms, full refurbishment and redecoration. Proficiency also supported with elements of design and re-drawing given we were unhappy with the services of our architect. In particular, I would call out their transparency on cost throughout, providing regular updates and itemisations to ensure there were no surprises at the end of the job.
I would not hesitate to recommend this company - at all times they were responsive, professional and went out of their way on many occasions to ensure the job was completed to our satisfaction. The team (in particular Toby, Besi & Phil) who led our work were brilliant, and we have recommended to several close friends (2 of whom are using Proficiency for their own work right now).
s. l.
Besi , Toby and and the team were so helpful. I wish I had started my job with their architect who helped me sort out the mess that my original architect had left me in. And so it continued, they were always helpful, offering up creative solutions, going above and beyond and provided such a high quality of work. And fast too! Just amazing. I will definitely use them again for anything I need doing and can't recommend them enough.
A. M.
I am so happy I came across Proficiency after dreadful few months dealing with unprofessional construction company and architect! Besi and Toby were working on my project of completely refurbishing my apartment, everything has been done with good quality and good value. Even after my project has finished whenever I had questions to ask Toby and Besi always are very responsive, which I appreciate. I can not recommend this company enough! Definitely will get back if I have projects in future.
A. Y.
I am pleased with and grateful for their work on my flat refurbishment. From site survey, design and build, to final finishing touch, they helped me throughout the project. They were really professional and did not compromise on the quality of their job. Not only they were willing to accommodate my many special requests, sometimes change of plan at the last minute, but they were not shy away from making practical suggestions, which all proved to be invaluable. I guess for most home owners building projects are painful process, but oddly for me this has been an enjoyable journey thanks to their great team.
S. S.
Our extension and refurbishment by Proficiency is now complete and we are delighted with the outcome. We were pleased with the initial designs and ideas, the quality of the work and the good service throughout, especially as we lived at the property with a young child.
We were impressed with initial designs and business planning with Phil, the support and guidance from project manager Toby who kept the project within agreed costs, the careful attention of Viktor in managing a complex work flow and the many talents of key workman Kristan. Many thanks guys.
f. b.
Proficiency have just completed a complete renovation of our flat in London over the past 3 months. We’re very happy with the result, they did a great job - we have high standards and they delivered. The team we had on site were excellent and we built up a great working relationship with them as the job progressed. In the last few weeks, we could feel that they wanted to do a good job and were very flexible working around various delays (eg kitchen). We were also very grateful that they kept going through the Covid lockdown, and did everything to keep their work on time ... including the painters working weekends for the last few weeks.
The price in the end was reasonable overall. We did have a few challenging discussions at the end of the 1st month about extras. But we sorted it out and they were reasonable when I pointed to discussions we had during the quotation phase.
At the end, we were very happy and they were very professional. Thanks to Bessi, Luli, Louis, Vilson, Toby and all the team. We would use them again if we had another renovation (not too soon, I hope, we need time to enjoy our new flat!).
A. V.
Just over a year ago, I purchased my first renovation project. I had never done anything like this before and after searching the web I sourced 4-5 quotes. I decided to go for Proficiency because they were reasonable and their quote was well structured and detailed through out. The Job included a lower ground extension and house renovation. I have nothing but good things to say about proficiency. Their work was done to the highest of standards. Their tiling, carpentry & painting were exceptional and the project was completed on time and within budget. They we're negotiable about interior design changes and allowed me to be very involved in the process even to the point of helping me source particular fixtures I wanted for the house, keeping in theme with the style we had gone for. They gave me helpful advise on certain elements I had overlooked such as up-cycling the existing floorboards, additional water pumps needed and centralising the external bi-folds to make the extension symmetrical from the outside rather than inside. On request Proficiency made cabinetry around our fireplace to match our new Tom Howley Kitchen and honestly, the craftsmanship and detailing makes them look identical. Once the project was finished it's was had to believe its was same house.
Would like to say a massive thank you to all the Proficiency team for their hard work, efficiency and attention to detail. We are extremely happy in our new home and would definitely work with them again!
C. W.
If I could give Proficiency 7 stars I would. They managed an end to end design & build renovation project for us faultlessly. Problems that inevitably crop up in building projects were swiftly and pragmatically dealt with. They took care to try to manage the budget and took real pride in making sure the finish I wanted was the finish I got. When you both work, having a Project Manager you can trust is so important and quite rare. Jimmy was brilliant as were his entire team. We’ve ended up with a home to love and could not have done it without them. I’d not hesitate to recommend Proficiency and especially Jimmy and would use them again in a heartbeat. Thank you.
D. W.
We wanted a complete house renovation including a side return with extension and an attic conversion.
The downstairs extension was to include a bigger more family friendly kitchen, a downstairs shower room and a separate utility room.
The plan for the attic conversion was 2 bedrooms and a bathroom.
After initial architectural drawings (which really only acted as a rough template) and a successful planing application we spoke to a number of builders.
I’d met Jimmy (from Proficiency) to discuss the project about a year before the architect had been instructed and he’d been instrumental in helping visualise what could be done with the space. This initial meet with him was the foundation of the drawings and planning.
The architect recommended I go with another builder which I almost did but something right at the last minute was tugging away inside telling me to go with my gut and go with Proficiency.
Like any adventure worth embarking upon it’s been a slightly terrifying voyage into the unknown.
It’s riddled with complication, challenge and potential risk not to mention an almost infinite amount of decisions.
From party wall surveyors, to structural engineers, from the boiler placement to block and beam flooring, from manhole moving to searching for the allusive clay bedrock.
Toby (from Proficiency) was our project manager and was across everything, including my neurotic fears.
He was completely dedicated and dutiful and offered inventive solutions to more than one major design cul-de-sac. He also took over the architectural responsibilities so after the initial drawings we no longer required the architects services.
Jimmy was also very preset offering an experienced and reassuring hand where necessary.
The team on the ground were equally impressive and a proper unit that knew each other. They worked solely for Proficiency, which was another very solid tick.
Throughout the duration of the job there was not a single day when the team was not on site.
One of my big fears was turning up and finding no one present and having to chase workers, this was never the case. There were often 8 people working and never less than 4 or 5.
Jimmy and Toby were also very much across and able to work in tandem with the other suppliers/tradespeople. From kitchen fitters to window manufacturers to bathroom suppliers. It was immensely relieving having someone to manage delivery’s and 3rd party involvement.
The results really do reflect Proficiency’s work ethic and dedication. The house is lovely and the works have sympathetically turned a tired 1930s semi into beautifully characterful modern family home.
I am profoundly happy I listened to that instinctual feeling and went on this journey with Proficiency at my side.
I cannot recommend them highly enough and if you want to know anything more specific please do get in touch (ask Toby for contact details).
B. S.
Delivered on time and we got the specification we asked for. Professional and responsive to our needs. Builders on site were always professional, neat on the job and enjoyed what they did.
M. B.
Jimmy and his team built us the home of our dreams - a full refurb with extension within 3 months! It was far from a straightforward project but their experience was invaluable.
I have no hesitation in recommending them, great builders are a rare find.
K. C.
I just want to thank Proficiency team for a great job they did for my house extension. Everything went smooth and communication was very good, I was always informed of project update. Proficiency is a go to construction company in London. I will definitely recommend them to any one looking to carry out any form of home re design.
P. P.
Great construction company, Builders did an excellent work and the complimentary 3D architectural drawing was very useful. I came to their Finchley road office and could see how my new house extension would look. The interior designer also gave me a great advice about the home extension I was having.
W. R.
Proficiency did a great job for a loft conversion. Builders came and did a great job. Within budget and great quality. Jimmy was the project manager and he kept me updated about the construction.
B. N.
They have done a great job on my loft conversion. Very efficient, reasonable prices and hight quality of work. I am very happy with the outcome. Highly recommend them.
A. K.
Proficiencyltd did a great job for my house extension. The builders did a great job. I was recommended this construction company by a friend and happy that I choose them.
s. b.
Had a great experience with these guys. From project conception to completion. If you need a construction company I recommend Proficiency.
D. J.
I just wanted to commend Proficiency for excellent communication and sharing information about one of their projects, which was extremely heplful to us. Thank you.
R. N.
Really friendly amd professional to a tee. Done a great job and i would recommend to anyone looking for quality at a competitive rate
D. V.
Fabulous service form Proficiency. Everything went smooth and finished quicker than expected. I can highly recommend them.
P. A. T.
Innovative concepts, exceptional attention to detail, reliable and friendly service.
C. T.
good work best ever!! Great service!
M. C.
Outstanding company with great people!
M. M.
amazing company
R. R.
p. b.
A. J.